CN111405501A - Video color ring back tone service abnormity detection method and device, electronic equipment and storage medium - Google Patents
Video color ring back tone service abnormity detection method and device, electronic equipment and storage medium Download PDFInfo
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Abstract
The embodiment of the invention provides a method, a device, electronic equipment and a storage medium for detecting the abnormity of a video color ring service, wherein at least one of the target detection dimensions used for detecting whether the target video color ring service has abnormity is determined according to a pre-established service flow, and whether the target video color ring service has abnormity in each target detection dimension is determined according to the detection result of detecting the service processing data in each target detection dimension. Target detection dimensionality is extracted by the service flow template, active detection of the target video color ring service can be achieved through the target detection dimensionality, and manual feedback is not needed. In addition, a plurality of different target detection dimensions can realize comprehensive and systematic detection on the target video color ring service.
Description
Technical Field
The invention relates to the field of mobile communication value-added services, in particular to a method and a device for detecting abnormity of a video color ring back tone service, electronic equipment and a storage medium.
Background
The video color ring back tone service refers to a service for playing a video at a terminal of a calling party in the process of establishing a call between the calling party and a called party. Whether the video color ring back tone service is abnormal or not can influence the calling process. For example, in a 4G IMS network, a video color ring network element and other network elements are networked in series, and signaling of the video color ring network element includes establishment and removal control of a user call bearer, establishment and removal control of a color ring playback bearer, and the like. If an anomaly occurs in the process of establishing and removing a call bearer of a control user, the establishment and the removal of a call between a calling user and a called user are influenced, and the failure of the call service is seriously caused. The effect of playing the color ring back tone service to the calling party is influenced by the abnormal condition in the process of controlling the establishment and the removal of the color ring back tone playing bearer, the call can be connected or hung up seriously under the condition that the calling party and the called party have no prompt, and the use experience of the calling service by the user is greatly reduced.
Currently, the following methods are adopted to detect the abnormal color ring service: (1) and sending alarm information to the outside when the abnormity occurs, and carrying out alarm checking and fault positioning by related working personnel. The judgment of the abnormal point is mainly judged, positioned and solidified in a signaling program during the development of the signaling module. (2) The log information of different levels is collected in the network element signaling processing module, and the detailed analysis and positioning are mainly carried out after the abnormity is found. (3) And when an abnormal condition is found in the calling process, the problem is fed back or complained, and then the related staff asks for the agreement of the user and then carries out calling signaling tracking to find and locate the problem. (4) And in the production process, the calling abnormity is found and fed back, and then the related staff carries out calling signaling tracking to find and position problems. (5) Periodic calls are tried to find problems.
Therefore, the existing color ring back tone service mainly depends on manual feedback to detect the abnormity, the detection process is passive, and the abnormity of the color ring back tone service cannot be comprehensively and systematically checked due to limited manual feedback data.
Disclosure of Invention
The embodiment of the invention provides a method and a device for detecting the abnormity of a video color ring service, electronic equipment and a storage medium, which are used for solving the problems that the abnormity of the existing color ring service is mainly detected by means of manual feedback, the detection process is passive, and the abnormity of the color ring service cannot be comprehensively and systematically checked due to limited manual feedback data.
In view of the above technical problems, in a first aspect, an embodiment of the present invention provides a method for detecting an abnormal video color ring service, including:
extracting service processing data of any target video color ring back tone service, and determining at least one service flow template which is established for the video color ring back tone service in advance and is used for detecting whether the target video color ring back tone service has abnormal target detection dimensionality or not;
determining whether the target video color ring back tone service is abnormal in each target detection dimension according to a detection result of detecting the service processing data in each target detection dimension;
the service processing data comprises a service processing flow of the target video color ring back tone service, a signaling generated in the process of processing the target video color ring back tone service, service data of the target video color ring back tone service and/or parameter configuration corresponding to the target video color ring back tone service.
In a second aspect, an embodiment of the present invention provides a device for detecting an abnormal video color ring service, including:
the extraction module is used for extracting the service processing data of any target video color ring service, determining at least one service flow template according to the service flow template which is created for the video color ring service in advance, and detecting whether the target video color ring service has abnormal target detection dimensionality;
the detection module is used for determining whether the target video color ring service is abnormal in each target detection dimension according to a detection result of detecting the service processing data in each target detection dimension;
the service processing data comprises a service processing flow of the target video color ring back tone service, a signaling generated in the process of processing the target video color ring back tone service, service data of the target video color ring back tone service and/or parameter configuration corresponding to the target video color ring back tone service.
In a third aspect, an embodiment of the present invention provides an electronic device, which includes a memory, a processor, and a computer program that is stored in the memory and is executable on the processor, where the processor implements the steps of the video color ring service abnormality detection method described above when executing the program.
In a fourth aspect, an embodiment of the present invention provides a non-transitory readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the steps of the video color ring back tone service anomaly detection method described in any one of the above.
The embodiment of the invention provides a method, a device, electronic equipment and a storage medium for detecting the abnormity of a video color ring service, wherein at least one of the target detection dimensions used for detecting whether the target video color ring service has abnormity is determined according to a pre-established service flow, and whether the target video color ring service has abnormity in each target detection dimension is determined according to the detection result of detecting the service processing data in each target detection dimension. Target detection dimensionality is extracted by the service flow template, active detection of the target video color ring service can be achieved through the target detection dimensionality, and manual feedback is not needed. In addition, a plurality of different target detection dimensions can realize comprehensive and systematic detection on the target video color ring service.
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In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and those skilled in the art can also obtain other drawings according to the drawings without creative efforts.
Fig. 1 is a schematic flow chart of a method for detecting an abnormal video color ring service according to an embodiment of the present invention;
fig. 2 is a flow chart illustrating the establishment of a call flow template according to another embodiment of the present invention;
fig. 3 is a schematic diagram of a service flow template including an interaction process between a core network element and a video color ring network element according to another embodiment of the present invention;
fig. 4 is a block diagram of a video color ring back tone service anomaly detection apparatus according to another embodiment of the present invention;
fig. 5 is a schematic diagram of a system structure for detecting an abnormal video color ring service according to another embodiment of the present invention;
fig. 6 is a physical structure diagram of an electronic device according to another embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
In order to implement the anomaly detection on the video color ring back tone service, timely and comprehensively discover the anomaly of the video color ring back tone service, and ensure the normal communication process, fig. 1 is a flow diagram of the anomaly detection method for the video color ring back tone service provided by this embodiment, and the method is executed by any device, such as a computer or a server, for analyzing whether the video color ring back tone service is anomalous. Referring to fig. 1, the process includes:
step 101: and extracting service processing data of any target video color ring back tone service, and determining at least one service flow template which is established for the video color ring back tone service in advance and is used for detecting whether the target video color ring back tone service has abnormal target detection dimensionality.
The service processing data comprises a service processing flow of the target video color ring back tone service, a signaling generated in the process of processing the target video color ring back tone service, service data of the target video color ring back tone service and/or parameter configuration corresponding to the target video color ring back tone service.
It should be noted that the service flow template is created in advance according to the network structure and/or the terminal type, and is used for theoretically describing the process of processing the video color ring service. The service processing data is data extracted from the process of actually processing a certain target video color ring service. The method provided by the embodiment aims to compare the process of processing the target video color ring back tone service with the theoretical processing process described by the service flow template through service processing data, and analyze whether the target video color ring back tone service is abnormal or not through the comparison result. The target detection dimension is determined according to the business process template, and is used for detecting at least one detection item of the business data, for example, the target detection dimension includes detecting whether a certain parameter is within a preset parameter range.
The service processing data can be obtained in real time in the process of processing the target video color ring service, and also can obtain pre-stored data for processing the target video color ring service. For example, the signaling may be extracted from a signaling ingress gateway that handles the target video color ring service as service processing data.
Step 102: and determining whether the target video color ring back tone service is abnormal in each target detection dimension according to a detection result of detecting the service processing data in each target detection dimension.
Wherein, still include: and marking the target detection dimension with abnormality, and displaying the detection result of the target video color ring back tone service under each target detection dimension.
For each target detection dimension, whether the service processing data accords with the detection rule under the target detection dimension can be detected, and if not, the target video color ring service is abnormal under the target detection dimension. Through the display of the detection result of the target video color ring service in the target detection dimension, related workers can know the condition of the target video color ring service in each target detection dimension. The abnormal target detection dimension is marked, so that related workers can timely notice the abnormal target detection dimension, abnormal investigation is timely performed on the target video color ring service, and a normal communication process is ensured.
It should be noted that, when the target detection dimension is extracted through the service flow template, the target detection dimension may be extracted based on the overall system detection of the target video color ring service, so as to implement the overall system detection of the target video color ring service. Of course, the target detection dimension may also be reasonably set according to needs, for example, in order to simplify the detection process, only some main target detection dimensions may be extracted (for example, the detection dimension is extracted based on whether the normal operation of the video color ring back tone service is directly affected), and this embodiment does not specifically limit this.
The present embodiment provides a method for detecting an abnormality of a video color ring back tone service, which determines at least one target detection dimension for detecting whether an abnormal target video color ring back tone service exists according to a pre-created service flow, and determines whether the abnormal target video color ring back tone service exists in each target detection dimension according to a detection result obtained by detecting the service processing data in each target detection dimension. Target detection dimensionality is extracted by the service flow template, active detection of the target video color ring service can be achieved through the target detection dimensionality, and manual feedback is not needed. In addition, a plurality of different target detection dimensions can realize comprehensive and systematic detection on the target video color ring service.
Further, on the basis of the above embodiment, determining whether the target video color ring back tone service is abnormal in each target detection dimension according to a detection result obtained by detecting the service processing data in each target detection dimension includes:
for each target detection dimension, extracting detected data corresponding to the target detection dimension from the service processing data;
and if the detected data is detected to be not in accordance with the detection rule under the target detection dimension, marking the target video color ring back tone service as abnormal under the target detection dimension.
For example, the target detection dimension is a sub-process that must exist and is included in the service processing flow, and the detection rule in the target detection dimension is "if the target video color ring back tone service includes all sub-processes that must exist", the detection result is normal, otherwise, the detection result is abnormal. When the target detection dimensionality is detected for the target video color ring back tone service, each sub-process for processing the target video color ring back tone service is obtained according to the service processing data and is used as detected data. And judging whether each sub-process of the target video color ring back tone service comprises each sub-process which must exist, if so, judging that the detection result is normal, otherwise, marking the target video color ring back tone service as the existence of abnormity under the target detection dimension.
In the embodiment, the detected data corresponding to the target detection dimension is extracted from the service processing data, so that whether the target video color ring back tone service is abnormal or not in each target detection dimension is detected.
Further, on the basis of the above embodiments, the method further includes:
acquiring each target detection dimension with abnormality of the target video color ring service, taking the target detection dimension as an abnormal target detection dimension, and determining the abnormal type of each abnormal target detection dimension;
for each abnormal type, determining the detection times of detecting the abnormal target detection dimension belonging to the abnormal type in a preset time period, and determining whether the target video color ring service is abnormal or not according to the detection times corresponding to each abnormal type;
the exception type comprises a missing message type, a message timeout type, a media negotiation failure type and/or a parameter exception type.
Further, on the basis of the above embodiments, the method further includes: and marking the abnormal type of which the detection times are more than or equal to a preset threshold value, displaying the marked abnormal type and the abnormal target detection dimension belonging to each marked abnormal type.
Wherein, still include: generating alarm information, wherein the alarm information comprises the marked abnormal type.
And determining whether the target video color ring back tone service is abnormal or not according to the abnormal type of which the detection times are greater than or equal to a preset threshold value. Specifically, the target video color ring back tone service is manually detected according to the abnormal type of which the detection times are greater than or equal to the preset threshold value, so as to check the abnormality of the target video color ring back tone service.
It should be noted that the anomaly type may be a preset type, and the anomaly type to which each detection dimension belongs is preset. For example, a target detection dimension of "parameter range" is set in advance and belongs to an abnormality type of "parameter abnormality type". If it is detected that a certain configuration parameter in the target video color ring service does not belong to the pre-configured parameter range, the target video color ring service is abnormal in the target detection dimension of the parameter range, that is, the parameter abnormal type is detected once.
According to the method and the device, the detection times of the abnormal types are counted, the abnormal types with the detection times larger than or equal to the preset threshold are marked, so that related workers can perform abnormal troubleshooting on the abnormal types with the detection times larger than or equal to the preset threshold according to the marks, the range of performing the abnormal troubleshooting is narrowed, and the method and the device are beneficial to quickly and accurately positioning the abnormality of the target video color ring service.
Further, on the basis of the above embodiments, the method further includes:
creating a service flow template of the video color ring service based on different network structures and/or terminal types according to a communication protocol;
for each business process template, extracting at least one detection dimension for detecting whether the video color ring back tone business corresponding to the business process template is abnormal or not according to a business processing flow set in the business process template, a signaling generated in the process of processing the video color ring back tone business corresponding to the business process template, a processing process of business data and/or parameter configuration;
the detection dimension includes sub-processes included in the service processing process and necessary to exist, whether signaling generated through media negotiation is correct, whether the processing process of the service data is correct, and/or parameter ranges configured for each parameter.
The business process template is created by monitoring the UI system in a node dragging value mode.
It should be noted that before detecting the target video color ring back tone service, a service flow template suitable for different network structures and/or terminal types needs to be established. Different network architectures and/or terminal types may have differences in applicable traffic flow templates. For example, for a network structure of a certain region, a business process template suitable for the region is established according to a communication protocol, for a certain brand of terminal, and for the brand of terminal, a business process template suitable for the brand of terminal is established.
After the business process templates are established, a detection dimension can be extracted for each business process template. It can be understood that the business process template can be determined through review by an expert group and adjusted in the actual process.
The embodiment provides a detection dimension for detecting the target video color ring back tone service subsequently through the creation of the service flow template and the extraction of the detection dimension.
Further, on the basis of the foregoing embodiments, the determining at least one service flow template created for the video color ring back tone service in advance, for detecting whether the target video color ring back tone service has an abnormal target detection dimension, includes:
determining a business flow template matched with the target video color ring service from the created business flow templates as a target business flow template according to a network structure for processing the target video color ring service, the types of terminals participating in the target video color ring service and/or sub-flows in the business processing flow of the target video color ring service;
and determining at least one detection dimension for detecting whether the target video color ring back tone service is abnormal or not from the detection dimensions extracted in advance according to the target service flow template, wherein the at least one detection dimension is used as a target detection dimension.
It should be noted that, in a general case, network structures of different regions (for example, different provinces) are different, so that the determining, according to the network structure for processing the target video color ring back tone service, a service flow template matched with the target video color ring back tone service from the created service flow templates may specifically include: and determining a service flow template matched with the network structure of the region to which the target video color ring back tone service belongs from the created service flow templates as a target service flow template.
And determining a target service flow template according to a sub-flow in the service processing flow of the target video color ring service. For example, the target service flow template may be determined from the determined service flow templates according to whether the sub-flow in the service processing flow of the target video color ring service includes NO-PRECONDITION or PRECONDITION.
And determining each target detection dimension from the detection dimensions determined according to the target business process template according to the dimension enabling information after the examination of any business process template by the expert group.
Fig. 2 is a schematic flowchart of establishing a call flow template provided in this embodiment, and fig. 3 is a schematic diagram of a service flow template including an interactive process between a core network element and a video color ring network element provided in this embodiment. Referring to fig. 2, the process of creating a business process template includes:
step S11: and creating a visible area in a template of the monitoring UI system, drawing a call message flow template in a node dragging value mode, wherein the template adopts a sequence diagram mode. Names need to be matched with the messages in the process of flow drawing.
Step S12: and marking the mandatory message and the optional message in the call flow, wherein the mandatory message is the message which must exist in the flow, and if the mandatory message does not exist, the mandatory message can be regarded as the flow exception.
For example, in the PRECONDITION call flow in the service flow template shown in fig. 3, messages such as 183, 180, 200, etc. are optional messages, which if they are missing, may result in call setup failure, etc. Optional and mandatory parameters and parameter ranges in the setup message, such as: 183 the message is transmitted continuously only when the VIA header field value of the next hop is needed after the message reaches the color ring platform; the 100rel value in the require header field of the 180 message is an optional header field value, if the value exists, a PRACK (positive acknowledgement character) confirmation message is needed, and if the value does not exist, the confirmation message is not needed; whether the negotiation result in the message of the polyphonic ringtone platform and the calling polyphonic ringtone media negotiation is successful, whether the video level is degraded during the video polyphonic ringtone negotiation, whether the video media is forbidden and the like can be set as detection values, and if the situation that the negotiation result is not consistent with the expectation of the template occurs, an abnormal alarm can be generated.
Step S13: the template can be stored after being drawn, and the template can be opened for comparison and use after being audited by a calling expert group. When the template is started, the dimension of the template can be set, such as: only starting message flow dimension comparison, only starting message routing information comparison, only starting media negotiation process comparison, only starting specified parameter comparison, only starting specified message comparison, and starting the dimension combination or all the dimensions.
In the embodiment, the target service flow template corresponding to the target video color ring service is selected, and the flow for processing the video color ring service described in the target service flow template is closer to the flow for actually processing the target video color ring service, so that the accuracy and the rationality for detecting the target video color ring service can be improved by extracting the detection dimension from the target service flow template.
Further, on the basis of the foregoing embodiments, the determining, from among the detection dimensions extracted in advance according to the target service flow template, at least one detection dimension used for detecting whether the target video color ring back tone service is abnormal, as a target detection dimension, includes:
obtaining dimension enabling information preset for the target video color ring service, and determining at least one detection dimension used for detecting whether the target video color ring service is abnormal or not from detection dimensions extracted in advance according to the target service flow template according to the dimension enabling information to serve as a target detection dimension;
the dimension enabling information is used for indicating the detection dimension which needs to be detected for the target video color ring service in the detection dimension extracted in advance according to the target service flow template.
The dimension enabling information is provided in the embodiment, and the detection dimension to be detected can be set from a plurality of dimensions through the dimension enabling information, so that the detection process of the target video color ring back tone service is more flexible and controllable.
The following provides a process for performing anomaly analysis according to a detection dimension determined by a business process template, and specifically includes:
step S21: the saved call dialogue unit is retrieved.
Step S22: analyzing the initial INVITE message in the session determines whether the session is a NO-PRECONDITION flow or a PRECONDITION flow.
Step S23: selecting a preloaded process template with the highest priority, and comparing the messages in the call dialogue unit according to the comparison dimension selected when the template is started; such as: and comparing different dimensions such as whether the call flow message is complete, whether the call flow message is overtime or not, the overtime duration, whether the polyphonic ringtone playback media negotiation is successful, whether the video media is degraded or not, whether the bandwidth application is insufficient or not and the like.
Step S24: and labeling the call dialogue unit according to the comparison result. Such as: call flow is incomplete, XXX messages are missing, call routing loops exist, there is a timeout for XXX messages in the call, video media negotiation demotions, etc.
And step S25, sorting and storing the abnormal and labeled call dialogue units according to a visual display format, generating related alarms, and informing related affiliates through interfaces, short messages, E-MAI L and the like, and performing resource cleaning on the abnormal call dialogue units.
Step S26: and counting the retained abnormal calls according to the classification to form report data. Such as: and forming statistical data according to the relevant information of each dimension such as the missing message type, the message overtime type, the media negotiation failure reason, the abnormal parameters and the like, and forming a periodic abnormal report. And if the same type of abnormality exceeds the threshold value repeatedly occurs in the periodic line, generating secondary statistical quantitative alarm.
The method provided by the application has the following advantages: (1) when the signaling is abnormal in the calling process, the calling is abnormal or the color ring back tone service is abnormal. The method comprises the steps of detecting abnormality at the first time, feeding back information such as calling and called numbers, time, signaling flow node delay, loss, signaling parameter abnormality, loss and the like which are abnormal in detail, and quickly positioning and counting the reason for causing the media bearer to be incapable of being established. (2) The monitoring method accesses the color ring network element signaling module in a non-invasive side hanging mode, only receives the signaling flow bypassed by the signaling module, and does not change the signaling module. The change of the monitoring method does not have any influence on the signaling module and does not interrupt the service. (3) The abnormal judgment logic adopted by the monitoring method can be provided by related technicians such as research personnel, call professionals, front-line maintenance personnel and the like, and the call flow is detected by adopting a multi-dimensional model comparison mode so as to find the abnormal condition. The abnormal judgment logic can be changed in time along with the service, the upgrading module is not required to be modified, and the related personnel submit the new dimension comparison model to take effect. (4) And forming a report and a record with perfect information for the abnormal call, and classifying and analyzing the abnormal data to form a secondary alarm.
Fig. 4 is a block diagram of a structure of a video color ring back tone service anomaly detection apparatus provided in this embodiment, and referring to fig. 4, the apparatus includes an extraction module 401 and a detection module 402, wherein,
an extracting module 401, configured to extract service processing data of any target video color ring back tone service, and determine at least one service flow template created for the video color ring back tone service in advance, where the at least one service flow template is used to detect whether the target video color ring back tone service has an abnormal target detection dimension;
a detection module 402, configured to determine whether the target video color ring service is abnormal in each target detection dimension according to a detection result obtained by detecting the service processing data in each target detection dimension;
the service processing data comprises a service processing flow of the target video color ring back tone service, a signaling generated in the process of processing the target video color ring back tone service, service data of the target video color ring back tone service and/or parameter configuration corresponding to the target video color ring back tone service.
The video color ring back tone service abnormality detection apparatus provided in this embodiment is suitable for the video color ring back tone service abnormality detection method provided in each of the above embodiments, and details are not described here.
The present embodiment provides a video color ring back tone service anomaly detection apparatus, which determines at least one target detection dimension for detecting whether a target video color ring back tone service is abnormal according to a pre-created service flow, and determines whether the target video color ring back tone service is abnormal in each target detection dimension according to a detection result obtained by detecting the service processing data in each target detection dimension. Target detection dimensionality is extracted by the service flow template, active detection of the target video color ring service can be achieved through the target detection dimensionality, and manual feedback is not needed. In addition, a plurality of different target detection dimensions can realize comprehensive and systematic detection on the target video color ring service.
Further, on the basis of the above embodiment, determining whether the target video color ring back tone service is abnormal in each target detection dimension according to a detection result obtained by detecting the service processing data in each target detection dimension includes:
for each target detection dimension, extracting detected data corresponding to the target detection dimension from the service processing data;
and if the detected data is detected to be not in accordance with the detection rule under the target detection dimension, marking the target video color ring back tone service as abnormal under the target detection dimension.
Further, on the basis of the above embodiments, the method further includes:
acquiring each target detection dimension with abnormality of the target video color ring service, taking the target detection dimension as an abnormal target detection dimension, and determining the abnormal type of each abnormal target detection dimension;
for each abnormal type, determining the detection times of detecting the abnormal target detection dimension belonging to the abnormal type in a preset time period, and determining whether the target video color ring service is abnormal or not according to the detection times corresponding to each abnormal type;
the exception type comprises a missing message type, a message timeout type, a media negotiation failure type and/or a parameter exception type.
Further, on the basis of the above embodiments, the method further includes:
creating a service flow template of the video color ring service based on different network structures and/or terminal types according to a communication protocol;
for each business process template, extracting at least one detection dimension for detecting whether the video color ring back tone business corresponding to the business process template is abnormal or not according to a business processing flow set in the business process template, a signaling generated in the process of processing the video color ring back tone business corresponding to the business process template, a processing process of business data and/or parameter configuration;
the detection dimension includes sub-processes included in the service processing process and necessary to exist, whether signaling generated through media negotiation is correct, whether the processing process of the service data is correct, and/or parameter ranges configured for each parameter.
Further, on the basis of the foregoing embodiments, the determining at least one service flow template created for the video color ring back tone service in advance, for detecting whether the target video color ring back tone service has an abnormal target detection dimension, includes:
determining a business flow template matched with the target video color ring service from the created business flow templates as a target business flow template according to a network structure for processing the target video color ring service, the types of terminals participating in the target video color ring service and/or sub-flows in the business processing flow of the target video color ring service;
and determining at least one detection dimension for detecting whether the target video color ring back tone service is abnormal or not from the detection dimensions extracted in advance according to the target service flow template, wherein the at least one detection dimension is used as a target detection dimension.
Further, on the basis of the foregoing embodiments, the determining, from among the detection dimensions extracted in advance according to the target service flow template, at least one detection dimension used for detecting whether the target video color ring back tone service is abnormal, as a target detection dimension, includes:
obtaining dimension enabling information preset for the target video color ring service, and determining at least one detection dimension used for detecting whether the target video color ring service is abnormal or not from detection dimensions extracted in advance according to the target service flow template according to the dimension enabling information to serve as a target detection dimension;
the dimension enabling information is used for indicating the detection dimension which needs to be detected for the target video color ring service in the detection dimension extracted in advance according to the target service flow template.
Further, on the basis of the above embodiments, the method further includes:
and marking the abnormal type of which the detection times are more than or equal to a preset threshold value, displaying the marked abnormal type and the abnormal target detection dimension belonging to each marked abnormal type.
To more clearly illustrate the video color ring back tone service abnormality detection apparatus of the present application, fig. 5 is a schematic structural diagram of a system for detecting video color ring back tone service abnormality provided in this embodiment, and referring to fig. 5, the system is composed of 4 parts. Respectively as follows: the system comprises a signaling acquisition module, a signaling model multidimensional comparison and analysis module, a signaling monitoring database and signaling model storage, a signaling abnormity report and secondary analysis module and a signaling monitoring UI module. The function of each module is as follows:
a signaling acquisition module: the module receives all color ring signaling messages which are bypassed from a color ring signaling access gateway.
The signaling model multidimensional comparing and analyzing module comprises: the module stores the collected signaling messages in sequence according to the same conversation to form a conversation unit. The comparison analysis module takes out the dialogue unit and compares and analyzes the dialogue unit with the pre-loaded dialogue modeling: the comparison and analysis mainly includes whether the signaling dialog flow is correct, such as: and in the NO-preconduction process, each message flow of the conversation corresponds to the established NO-preconduction model in the order and parameters of a necessary and optional process, whether the process is finished, whether the parameters are in a modeling range, whether media bearing is successfully established and the like, and abnormal process charts presented by forming interfaces by dumping the abnormal conversation units to an abnormal classification area and classifying the abnormal conversation units into abnormal categories are used for secondary analysis and report generation.
The signaling monitoring database and the signaling model are stored: and the monitoring module database is used for storing and maintaining information such as login users, passwords, logs, reports, process modeling, abnormal call process units, temporary data for data cleaning and the like.
The signaling abnormity report and secondary analysis module: and for the abnormal call flow unit, according to the call flow mode, such as: PRECONDITION \ NO-PRECONDITION; flow message missing lifecycle is as follows: 180 before messages, 180 to 200 between messages, 200 after messages, etc., exception parameter types such as: and classifying, analyzing and storing the routing parameters, the charging parameters, the color ring identifiers, the media parameters and the like to form a data base of the abnormal classification report. And alarming the call flow of which the same alarm type exceeds the abnormal occurrence threshold value in the period. Such as: the reason that the abnormal quantity of the media parameters between 180 and 200 exceeds the threshold value in the alarm period is probably that the call is abnormal because the adjustment of the color ring back tone service affects the signaling media parameters, and the alarm is generated at the first time so as to recover the service as soon as possible.
And the signaling monitoring UI module adopts a B-S visual structure and provides a user login interface, a call flow modeling interface, an abnormal flow alarm interface, an abnormal flow visual interface, a report interface, an alarm notification interface (an alarm notification can be sent by a short message or E-MAI L) and the like.
Fig. 6 illustrates a physical structure diagram of an electronic device, which may include, as shown in fig. 6: a processor (processor)601, a communication Interface (Communications Interface)602, a memory (memory)603 and a communication bus 604, wherein the processor 601, the communication Interface 602 and the memory 603 complete communication with each other through the communication bus 604. The processor 601 may call logic instructions in the memory 603 to perform the following method: extracting service processing data of any target video color ring back tone service, and determining at least one service flow template which is established for the video color ring back tone service in advance and is used for detecting whether the target video color ring back tone service has abnormal target detection dimensionality or not; determining whether the target video color ring back tone service is abnormal in each target detection dimension according to a detection result of detecting the service processing data in each target detection dimension; the service processing data comprises a service processing flow of the target video color ring back tone service, a signaling generated in the process of processing the target video color ring back tone service, service data of the target video color ring back tone service and/or parameter configuration corresponding to the target video color ring back tone service.
In addition, the logic instructions in the memory 603 may be implemented in the form of software functional units and stored in a computer readable storage medium when the logic instructions are sold or used as independent products. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
Further, embodiments of the present invention disclose a computer program product comprising a computer program stored on a non-transitory computer-readable storage medium, the computer program comprising program instructions, which when executed by a computer, the computer is capable of performing the methods provided by the above-mentioned method embodiments, for example, comprising: extracting service processing data of any target video color ring back tone service, and determining at least one service flow template which is established for the video color ring back tone service in advance and is used for detecting whether the target video color ring back tone service has abnormal target detection dimensionality or not; determining whether the target video color ring back tone service is abnormal in each target detection dimension according to a detection result of detecting the service processing data in each target detection dimension; the service processing data comprises a service processing flow of the target video color ring back tone service, a signaling generated in the process of processing the target video color ring back tone service, service data of the target video color ring back tone service and/or parameter configuration corresponding to the target video color ring back tone service.
On the other hand, an embodiment of the present invention further provides a non-transitory readable storage medium, where a computer program is stored on the non-transitory readable storage medium, and when executed by a processor, the computer program is implemented to execute the video color ring service anomaly detection method provided in the foregoing embodiments, for example, the method includes: extracting service processing data of any target video color ring back tone service, and determining at least one service flow template which is established for the video color ring back tone service in advance and is used for detecting whether the target video color ring back tone service has abnormal target detection dimensionality or not; determining whether the target video color ring back tone service is abnormal in each target detection dimension according to a detection result of detecting the service processing data in each target detection dimension; the service processing data comprises a service processing flow of the target video color ring back tone service, a signaling generated in the process of processing the target video color ring back tone service, service data of the target video color ring back tone service and/or parameter configuration corresponding to the target video color ring back tone service.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. A method for detecting abnormal video color ring service is characterized by comprising the following steps:
extracting service processing data of any target video color ring back tone service, and determining at least one service flow template which is established for the video color ring back tone service in advance and is used for detecting whether the target video color ring back tone service has abnormal target detection dimensionality or not;
determining whether the target video color ring back tone service is abnormal in each target detection dimension according to a detection result of detecting the service processing data in each target detection dimension;
the service processing data comprises a service processing flow of the target video color ring back tone service, a signaling generated in the process of processing the target video color ring back tone service, service data of the target video color ring back tone service and/or parameter configuration corresponding to the target video color ring back tone service.
2. The method for detecting the abnormality of the video color ring back tone service according to claim 1, wherein the determining whether the target video color ring back tone service has the abnormality in each target detection dimension according to the detection result of the service processing data in each target detection dimension includes:
for each target detection dimension, extracting detected data corresponding to the target detection dimension from the service processing data;
and if the detected data is detected to be not in accordance with the detection rule under the target detection dimension, marking the target video color ring back tone service as abnormal under the target detection dimension.
3. The method for detecting abnormal video color ring back tone service according to claim 1, further comprising:
acquiring each target detection dimension with abnormality of the target video color ring service, taking the target detection dimension as an abnormal target detection dimension, and determining the abnormal type of each abnormal target detection dimension;
for each abnormal type, determining the detection times of detecting the abnormal target detection dimension belonging to the abnormal type in a preset time period, and determining whether the target video color ring service is abnormal or not according to the detection times corresponding to each abnormal type;
the exception type comprises a missing message type, a message timeout type, a media negotiation failure type and/or a parameter exception type.
4. The method for detecting abnormal video color ring back tone service according to claim 1, further comprising:
creating a service flow template of the video color ring service based on different network structures and/or terminal types according to a communication protocol;
for each business process template, extracting at least one detection dimension for detecting whether the video color ring back tone business corresponding to the business process template is abnormal or not according to a business processing flow set in the business process template, a signaling generated in the process of processing the video color ring back tone business corresponding to the business process template, a processing process of business data and/or parameter configuration;
the detection dimension includes sub-processes included in the service processing process and necessary to exist, whether signaling generated through media negotiation is correct, whether the processing process of the service data is correct, and/or parameter ranges configured for each parameter.
5. The method for detecting the abnormality of the video color ring back tone service according to claim 1, wherein the determining at least one service flow template created for the video color ring back tone service in advance, for detecting whether the target video color ring back tone service has an abnormal target detection dimension, comprises:
determining a business flow template matched with the target video color ring service from the created business flow templates as a target business flow template according to a network structure for processing the target video color ring service, the types of terminals participating in the target video color ring service and/or sub-flows in the business processing flow of the target video color ring service;
and determining at least one detection dimension for detecting whether the target video color ring back tone service is abnormal or not from the detection dimensions extracted in advance according to the target service flow template, wherein the at least one detection dimension is used as a target detection dimension.
6. The method for detecting abnormality of video color ring back tone service according to claim 5, wherein the determining, from among the detection dimensions extracted in advance according to the target service flow template, at least one detection dimension for detecting whether the target video color ring back tone service is abnormal or not, as a target detection dimension, includes:
obtaining dimension enabling information preset for the target video color ring service, and determining at least one detection dimension used for detecting whether the target video color ring service is abnormal or not from detection dimensions extracted in advance according to the target service flow template according to the dimension enabling information to serve as a target detection dimension;
the dimension enabling information is used for indicating the detection dimension which needs to be detected for the target video color ring service in the detection dimension extracted in advance according to the target service flow template.
7. The method for detecting abnormal video color ring back tone service according to claim 3, further comprising:
and marking the abnormal type of which the detection times are more than or equal to a preset threshold value, displaying the marked abnormal type and the abnormal target detection dimension belonging to each marked abnormal type.
8. A video color ring back tone service abnormity detection device is characterized by comprising:
the extraction module is used for extracting the service processing data of any target video color ring service, determining at least one service flow template according to the service flow template which is created for the video color ring service in advance, and detecting whether the target video color ring service has abnormal target detection dimensionality;
the detection module is used for determining whether the target video color ring service is abnormal in each target detection dimension according to a detection result of detecting the service processing data in each target detection dimension;
the service processing data comprises a service processing flow of the target video color ring back tone service, a signaling generated in the process of processing the target video color ring back tone service, service data of the target video color ring back tone service and/or parameter configuration corresponding to the target video color ring back tone service.
9. An electronic device comprising a memory, a processor and a computer program stored in the memory and executable on the processor, wherein the processor implements the steps of the method for detecting abnormality in video CRBT service according to any one of claims 1 to 7 when executing the program.
10. A non-transitory readable storage medium having stored thereon a computer program, wherein the computer program when executed by a processor implements the steps of the video color ring back tone service anomaly detection method according to any one of claims 1 to 7.
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