CN111369017A - Equipment remote monitoring method and device, electronic equipment and storable medium - Google Patents

Equipment remote monitoring method and device, electronic equipment and storable medium Download PDF

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CN111369017A
CN111369017A CN202010121830.5A CN202010121830A CN111369017A CN 111369017 A CN111369017 A CN 111369017A CN 202010121830 A CN202010121830 A CN 202010121830A CN 111369017 A CN111369017 A CN 111369017A
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equipment
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张泽鑫
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Hangzhou Wuyuan Technology Co ltd
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    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/10—Protocols in which an application is distributed across nodes in the network
    • H04L67/1097—Protocols in which an application is distributed across nodes in the network for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]

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Abstract

The invention provides a method and a device for remotely monitoring equipment, electronic equipment and a storable medium, wherein the method for remotely monitoring the equipment comprises the following steps: acquiring running data generated when equipment uploaded to the cloud runs; classifying the operating data to generate classified data, wherein the classified data comprises basic data and core data; determining basic information, on-off time and device position information of the device according to the basic data, determining running state information of the device according to the core data, and monitoring the running state information of each device based on a preset rule to generate alarm information; and displaying the basic information, the on-off time, the equipment position information and the alarm information of the equipment so as to be monitored and managed by an administrator. The invention realizes real-time mastering of the equipment dynamic of the sold equipment, can carry out abnormal alarm on the equipment state, further enables a manufacturer to more actively serve customers and timely maintain and debug the problem equipment so as to improve the maintenance efficiency and precision of the equipment.

Description

Equipment remote monitoring method and device, electronic equipment and storable medium
Technical Field
The invention belongs to the technical field of computers, and particularly relates to a method and a device for remotely monitoring equipment, electronic equipment and a storage medium.
Background
Under the pace of modern life, household appliances are increasingly popularized, and the household appliances are personalized, automatic, entertaining, intelligent and the like. Although home appliances have been greatly improved and are being developed, after-sales services of home appliances have become the biggest problem for manufacturers.
Most manufacturers of the existing household appliances establish after-sales departments, specially provide some use support and fault maintenance services for customers, and after finding problems, the customers find the after-sales services of the manufacturers to solve the problems, and the manufacturers are always in the positions of passive services. Most of the description of the equipment fault by the customer can only be in the surface phenomenon of the equipment, and the maintenance personnel can only find the root cause of the fault after debugging on site, so the maintenance efficiency is low. The fault information is recorded in a manual entry mode of maintenance personnel, great non-normativity is achieved in manual entry, and no powerful basis is provided for later-stage equipment upgrading and transformation.
Disclosure of Invention
The embodiment of the invention aims to provide a remote monitoring method for equipment, and aims to solve the problems that the existing equipment after-sale service is passive in service, low in efficiency and unqualified in data record, so that the product update is not favorable.
The embodiment of the invention is realized in such a way that the equipment remote monitoring method comprises the following steps:
acquiring operation data generated when equipment uploaded to the cloud terminal operates, wherein the operation data is converted into binary data when the equipment uploaded to the cloud terminal;
classifying the operating data to generate classified data, wherein the classified data comprises basic data and core data;
determining basic information, on-off time and device position information of the devices according to the basic data, determining running state information of the devices according to the core data, and monitoring the running state information of each device based on a preset rule to generate alarm information;
and displaying the basic information, the on-off time, the equipment position information and the alarm information of the equipment so as to be monitored and managed by an administrator.
In one embodiment, the basic data includes device information, device power on/off information, and device location information, and the step of determining the basic information, power on/off time, and device location information of the device according to the basic information specifically includes: analyzing the device information, the device on-off information and the device position information to generate basic information, on-off time and device position information of the device, and storing the generated basic information, the on-off time and the device position information of the device as SQLserver data.
In one embodiment, the core data includes real-time voltage and current information and abnormal operation information of the device, the step of determining operation state information of the device according to the core data and monitoring the operation state information of each device based on a preset rule to generate alarm information includes: determining the running state information of the equipment according to the real-time voltage and current information and the running abnormal information, monitoring the running state information, calculating the running state information based on a preset rule to obtain a calculation result, and generating alarm information if the calculation result meets an alarm triggering condition.
In one embodiment, the step of calculating the operating state information based on a preset rule to obtain a calculation result, and generating the warning information if the calculation result meets a warning trigger condition further includes: and if the calculation result meets the work order reminding triggering condition, simultaneously generating work order reminding information and sending the work order reminding information to a work order management system.
In one embodiment, the preset rules include an alarm level, an alarm type, an alarm push rule, and an alarm trigger threshold or an alarm trigger rule.
Another object of an embodiment of the present invention is to provide an apparatus for remote monitoring, including:
the data acquisition module is used for acquiring operation data generated when equipment uploaded to the cloud end operates, and the operation data are converted into binary data when the equipment uploaded to the cloud end is operated;
the data classification module is used for classifying the operating data to generate classification data, and the classification data comprises basic data and core data;
the data calculation module is used for determining basic information, power-on and power-off time and equipment position information of the equipment according to the basic data, determining running state information of the equipment according to the core data, and monitoring the running state information of each equipment based on a preset rule to generate alarm information;
and the information display module is used for displaying the basic information, the on-off time, the equipment position information and the alarm information of the equipment so as to be monitored and managed by an administrator.
In one embodiment, the basic data includes device information, device on/off information, and device location information, and the data calculation module is further configured to analyze the device information, the device on/off information, and the device location information to generate basic information, on/off time, and device location information of the device, and store the generated basic information, on/off time, and device location information of the device as SQLserver data.
In one embodiment, the core data includes real-time voltage and current information and operation abnormality information of the device, and the data calculation module is further configured to determine operation state information of the device according to the real-time voltage and current information and the operation abnormality information, monitor the operation state information, calculate the operation state information based on a preset rule to obtain a calculation result, and generate alarm information if the calculation result satisfies an alarm triggering condition.
It is a further object of an embodiment of the present invention a computer device comprising a memory and a processor, the memory having stored therein a computer program which, when executed by the processor, causes the processor to carry out the steps of the device remote monitoring method.
Another object of an embodiment of the present invention is a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, causes the processor to perform the steps of the method for remote monitoring of a device.
According to the remote monitoring method for the equipment, the operation data generated when the equipment uploaded to the cloud end operates are obtained, and the operation data are converted into binary data when the operation data are uploaded to the cloud end; classifying the operating data to generate classified data, wherein the classified data comprises basic data and core data; determining basic information, on-off time and device position information of the devices according to the basic data, determining running state information of the devices according to the core data, and monitoring the running state information of each device based on a preset rule to generate alarm information; and displaying the basic information, the on-off time, the equipment position information and the alarm information of the equipment so as to be monitored and managed by an administrator. The invention realizes real-time mastering of the equipment dynamic of the sold equipment, can carry out abnormal alarm on the equipment state, further enables a manufacturer to more actively serve customers, timely maintains and debugs the equipment with problems, and can improve the maintenance efficiency and precision of the equipment so as to improve the experience of the customers.
Drawings
FIG. 1 provides an exemplary system architecture diagram that may be used in accordance with an embodiment of the present invention;
fig. 2 is an implementation flow of a device remote monitoring method according to an embodiment of the present invention;
fig. 3 is a flow chart of another implementation of a device remote monitoring method according to an embodiment of the present invention;
fig. 4 is a schematic diagram of main modules of an apparatus remote monitoring device according to an embodiment of the present invention;
fig. 5 is a schematic block diagram of a computer system suitable for implementing a terminal device or a server according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
The terminology used in the embodiments of the invention is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. As used in the examples of the invention and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used herein refers to and encompasses any and all possible combinations of one or more of the associated listed items.
It should be understood that although the terms first, second, etc. may be used to describe various information in embodiments of the present invention, the information should not be limited by these terms. These terms are only used to distinguish one type of information from another.
It should be noted that the embodiments and features of the embodiments may be combined with each other without conflict.
Most manufacturers of the existing household appliances establish after-sale departments, specially provide some use support and fault maintenance services for customers, and find out after-sale services of the manufacturers after the customers find problems to solve the problems, so that the manufacturers are always in the positions of passive services. Most of the description of the equipment fault by the customer can only be in the surface phenomenon of the equipment, and the maintenance personnel can only find the root cause of the fault after debugging on site, so the maintenance efficiency is low. The fault information is recorded in a manual entry mode of maintenance personnel, great non-normativity is achieved in manual entry, and no powerful basis is provided for later-stage equipment upgrading and transformation.
Therefore, in the remote monitoring method for the device provided by the embodiment of the invention, the operation data generated when the device uploaded to the cloud terminal operates is obtained, and the operation data is converted into binary data when the device uploaded to the cloud terminal; classifying the operating data to generate classified data, wherein the classified data comprises basic data and core data; determining basic information, on-off time and device position information of the devices according to the basic data, determining running state information of the devices according to the core data, and monitoring the running state information of each device based on a preset rule to generate alarm information; and displaying the basic information, the on-off time, the equipment position information and the alarm information of the equipment so as to be monitored and managed by an administrator. The invention realizes real-time mastering of the equipment dynamic of the sold equipment, can carry out abnormal alarm on the equipment state, further enables a manufacturer to more actively serve customers, timely maintains and debugs the equipment with problems, and can improve the maintenance efficiency and precision of the equipment so as to improve the experience of the customers.
To further explain the technical means and effects of the present invention adopted to achieve the predetermined objects, the following detailed description of the embodiments, structures, features and effects according to the present invention will be given with reference to the accompanying drawings and preferred embodiments.
Fig. 1 illustrates an exemplary system architecture 100 to which embodiments of the device remote monitoring method or device remote monitoring apparatus of the present application may be applied.
As shown in fig. 1, the system architecture 100 may include terminal devices 101, 102, 103, a network 104, and devices 105, 106. Network 104 is the medium used to provide communication links between terminal devices 101, 102, 103 and devices 105, 106. Network 104 may include various types of connections, such as wire, wireless communication links, fiber optic cables, and the like, and reference is made primarily to wireless communication links in this embodiment.
The user may use the terminal devices 101, 102, 103 to interact and communicate information with the devices 105, 106 via the network 104, to obtain the devices 105, 106 and basic and core data information, and to send messages to the devices 105, 106, etc. Various network applications, such as a mobile phone browser, etc., can be installed on the terminal devices 101, 102, 103.
The terminal devices 101, 102, 103 may be various electronic devices having display screens and supporting a mobile phone browser or a PC browser, and the terminal devices 101, 102, 103 issue instructions to the devices 105, 106 through the network 104 and receive data information reported by the devices, so as to monitor the operating states of the devices 105, 106 and perform remote upgrade or control on the devices 105, 106. Terminal devices include, but are not limited to, computers, smart phones, tablets, and the like.
The devices 105 and 106 are provided with or installed with WiFi modules, the WiFi modules can be connected to the network 104, the WiFi modules can collect basic data and core data of the devices 105 and 106, and the devices 105 and 106 can be all household appliances and other appliances needing monitoring, such as air conditioners, refrigerators, televisions, and the like.
It should be noted that the remote monitoring method for the device provided in the embodiment of the present application is executed by the terminal devices 101, 102, and 103, and accordingly, the remote monitoring apparatus for the device is generally disposed in the terminal devices 101, 102, and 103.
It should be understood that the number of terminal devices, networks, and devices in fig. 1 is merely illustrative. There may be any number of terminal devices, networks, and devices, as desired for an implementation.
Fig. 2 shows an implementation flow of a device remote monitoring method provided by an embodiment of the present invention, and for convenience of description, only parts related to the embodiment of the present invention are shown, which are detailed as follows:
in step S201, operation data generated when the device uploaded to the cloud operates is obtained, and the operation data is converted into binary data when the device uploaded to the cloud operates.
In the embodiment of the invention, the device (household appliance) is provided with the WiFi module, the operation data generated by the operation of the device can be collected by the WiFi module and reported to the cloud (cloud server), and the WiFi module processes and converts the operation data into the binary data after collecting the operation data of the device, so that the network transmission flow is saved, the transmission efficiency is improved, and meanwhile, the binary data is put to the cloud, so that the data safety is guaranteed to a certain extent. The operation data may include information on the location of the device, the operation duration of the device, abnormal operation information, power on/off time, voltage and current information, and the like.
In the embodiment of the invention, a plurality of devices can be arranged, and can be devices from different families in different regions, the plurality of devices can be refrigerators, washing machines, air conditioners, air purifiers and stereos, the refrigerators, the washing machines, the air conditioners, the air purifiers and the stereos are respectively provided with WiFi modules, the refrigerators, the washing machines, the air conditioners, the air purifiers and the stereos are connected with a network through the WiFi modules, the network can be the same local area network or different local area networks, when the refrigerators, the washing machines, the air conditioners, the air purifiers, the stereos and other devices run, the WiFi modules acquire the position information of the refrigerators, the washing machines, the air purifiers, the stereos and other devices, the running time length of the devices, abnormal running information, the on-off time, the voltage and current information and the like and acquire the position information, the running time length of the devices and the abnormal, the power-on and power-off time and the voltage and current information are reported to the cloud end for storage, and the remote monitoring method of the device provided by the embodiment directly obtains the data stored in the cloud end from the cloud end.
In the embodiment of the present invention, the cloud is a cloud server, for example, microsoft cloud service Azure may be adopted, so as to provide all software and hardware environments required by an upper layer system, and the WiFi module may adopt microsoft internet of things component IoTHub, so as to support a large number of devices and high concurrency.
In step S202, the operating data is classified to generate classification data, where the classification data includes basic data and core data.
In the embodiment of the present invention, the operation data may include information about a location of the device, an operation duration of the device, operation abnormality information, a power on/off time, voltage and current information, and the like. Classifying the operation data into basic data and core data, classifying the on-off time, the operation duration of the equipment, the position information of the equipment and the like into the basic data, thereby judging the basic information of the equipment, such as the position, the operation duration, the on-off time and the like, wherein the basic data can also comprise an equipment identifier, and the position information can be the longitude and latitude and the like of the position of the equipment; the abnormal operation data, the voltage and the current and the like are classified into core information, so that whether the operation state of the equipment is normal or not is judged conveniently. The operation data is classified to generate classification data, the classification data comprises basic data and core data, and business logic can be separated, so that high data processing efficiency is achieved.
In step S203, determining basic information, power on/off time, and device location information of the device according to the basic data, determining operation state information of the device according to the core data, and monitoring the operation state information of each device based on a preset rule to generate alarm information.
In the embodiment of the invention, basic information, on-off time and device position information of the device are determined according to the basic data, wherein the basic information includes but is not limited to date of departure of the device, maintenance experience of the device, device brand, device identification and the like, and the device position information can be determined through latitude and longitude of the device, so that basic state information, device running time, device position information and the like of the device can be determined, a maintenance worker or an administrator can conveniently manage the device, the running state information of the device is determined according to the core data, the running state information of each device is monitored based on a preset rule to generate alarm information, so that whether the current running state of the device is abnormal or not can be determined, the current abnormal state of the device can be known according to the alarm information, and remote monitoring of the device is further realized.
In an embodiment of the present invention, the basic data includes device information, device power on/off information, and device location information, and the step of determining the basic information, power on/off time, and device location information of the device according to the basic information specifically includes: analyzing the device information, the device on-off information and the device position information to generate basic information, on-off time and device position information of the device, and storing the generated basic information, the on-off time and the device position information of the device as SQLserver data so as to facilitate an administrator to check the state of the device in real time.
In an embodiment of the present invention, the core data includes real-time voltage and current information and abnormal operation information of the device, the step of determining the operation state information of the device according to the core data, and monitoring the operation state information of each device based on a preset rule to generate alarm information includes: determining the running state information of the equipment according to the real-time voltage and current information and the running abnormal information, monitoring the running state information, calculating the running state information based on a preset rule to obtain a calculation result, and generating alarm information if the calculation result meets an alarm triggering condition. Therefore, remote monitoring of the equipment can be realized, and whether the running state of the equipment is normal or not can be judged. The preset rules comprise alarm levels, alarm types, alarm pushing rules and alarm triggering thresholds or alarm triggering rules. The method can be set by an administrator, and qualified rules are set according to different scene conditions so as to monitor the equipment. And calculating the running state information based on a preset rule to obtain a calculation result, namely calculating and judging the running state information based on the configured alarm level, alarm type, alarm pushing rule and alarm triggering threshold value or alarm triggering rule, and generating alarm information when the alarm level, the alarm type, the alarm pushing rule and the alarm triggering threshold value or the alarm triggering rule meet the alarm information generation condition.
In an embodiment of the present invention, the step of calculating the operating state information based on a preset rule to obtain a calculation result, and generating an alarm message if the calculation result satisfies an alarm triggering condition further includes: and if the calculation result meets the work order reminding triggering condition, simultaneously generating work order reminding information and sending the work order reminding information to a work order management system. Therefore, remote management of the maintenance work order of the equipment can be facilitated, real-time state monitoring of the equipment is facilitated, and maintenance efficiency of the equipment is improved.
In step S204, basic information, power on/off time, device location information, and the alarm information of the device are displayed for an administrator to monitor and manage the device.
In the embodiment of the present invention, the executing body of the embodiment may be various electronic devices having display screens and supporting a mobile phone browser or a PC browser, and the terminal devices 101, 102, 103 issue instructions to the devices 105, 106 through the network 104 and receive data information reported by the devices, so as to monitor the operating states of the devices 105, 106 and perform remote upgrade or control on the devices 105, 106. Terminal devices include, but are not limited to, computers, smart phones, tablets, and the like. The basic information, the on-off time, the device position information and the alarm information of the device can be displayed through the terminal devices 101, 102 and 103 so as to be monitored and managed by an administrator. The administrator may configure the preset rules, such as the alarm level, the alarm type, the alarm push rule and the alarm trigger threshold or the alarm trigger rule, on the terminal device 101, 102, 103 through a browser or a system using the method.
According to the remote monitoring method for the equipment, the operation data generated when the equipment uploaded to the cloud end operates are obtained, and the operation data are converted into binary data when the operation data are uploaded to the cloud end; classifying the operating data to generate classified data, wherein the classified data comprises basic data and core data; determining basic information, on-off time and device position information of the devices according to the basic data, determining running state information of the devices according to the core data, and monitoring the running state information of each device based on a preset rule to generate alarm information; and displaying the basic information, the on-off time, the equipment position information and the alarm information of the equipment so as to be monitored and managed by an administrator. The invention realizes real-time mastering of the equipment dynamic of the sold equipment, can carry out abnormal alarm on the equipment state, further enables a manufacturer to more actively serve customers, timely maintains and debugs the equipment with problems, and can improve the maintenance efficiency and precision of the equipment so as to improve the experience of the customers.
Fig. 3 shows an implementation flow of another device remote monitoring method provided in the embodiment of the present invention. For convenience of explanation, only portions related to the embodiments of the present invention are shown, and detailed as follows:
in step S301, operation data generated when the device uploaded to the cloud operates is obtained, and the operation data is converted into binary data when the device uploaded to the cloud operates.
In the embodiment of the invention, the device (household appliance) is provided with the WiFi module, the operation data generated by the operation of the device can be collected by the WiFi module and reported to the cloud (cloud server), and the WiFi module processes and converts the operation data into the binary data after collecting the operation data of the device, so that the network transmission flow is saved, the transmission efficiency is improved, and meanwhile, the binary data is put to the cloud, so that the data safety is guaranteed to a certain extent. The operation data may include information on the location of the device, the operation duration of the device, abnormal operation information, power on/off time, voltage and current information, and the like.
In the embodiment of the invention, a plurality of devices can be arranged, and can be devices from different families in different regions, the plurality of devices can be refrigerators, washing machines, air conditioners, air purifiers and stereos, the refrigerators, the washing machines, the air conditioners, the air purifiers and the stereos are respectively provided with WiFi modules, the refrigerators, the washing machines, the air conditioners, the air purifiers and the stereos are connected with a network through the WiFi modules, the network can be the same local area network or different local area networks, when the refrigerators, the washing machines, the air conditioners, the air purifiers, the stereos and other devices run, the WiFi modules acquire the position information of the refrigerators, the washing machines, the air purifiers, the stereos and other devices, the running time length of the devices, abnormal running information, the on-off time, the voltage and current information and the like and acquire the position information, the running time length of the devices and the abnormal, the power-on and power-off time and the voltage and current information are reported to the cloud end for storage, and the remote monitoring method of the device provided by the embodiment directly obtains the data stored in the cloud end from the cloud end.
In the embodiment of the present invention, the cloud is a cloud server, for example, microsoft cloud service Azure may be adopted, so as to provide all software and hardware environments required by an upper layer system, and the WiFi module may adopt microsoft internet of things component IoTHub, so as to support a large number of devices and high concurrency.
In step S302, the operating data is classified to generate classification data, where the classification data includes basic data and core data.
In the embodiment of the present invention, the operation data may include information about a location of the device, an operation duration of the device, operation abnormality information, a power on/off time, voltage and current information, and the like. Classifying the operation data into basic data and core data, classifying the on-off time, the operation duration of the equipment, the position information of the equipment and the like into the basic data, thereby judging the basic information of the equipment, such as the position, the operation duration, the on-off time and the like, wherein the basic data can also comprise an equipment identifier, and the position information can be the longitude and latitude and the like of the position of the equipment; the abnormal operation data, the voltage and the current and the like are classified into core information, so that whether the operation state of the equipment is normal or not is judged conveniently. The operation data is classified to generate classification data, the classification data comprises basic data and core data, and business logic can be separated, so that high data processing efficiency is achieved.
In step S303, determining basic information, power on/off time, and device location information of the device according to the basic data, determining operation state information of the device according to the core data, monitoring the operation state information, calculating the operation state information based on a preset rule to obtain a calculation result, generating alarm information if the calculation result satisfies an alarm trigger condition, and simultaneously generating work order reminder information and sending the work order reminder information to a work order management system if the calculation result satisfies the work order reminder trigger condition.
In the embodiment of the present invention, basic information, power on/off time, and device location information of the device may be determined according to the basic data, where the basic information includes, but is not limited to, a date of departure of the device, a maintenance history of the device, a device brand, a device identifier, and the like, and the device location information may be determined by a latitude and longitude where the device is located, so that basic state information, device running time, location information, and the like of the device may be determined, which is convenient for a maintenance person or an administrator to manage the device, and the running state information of the device is determined according to the core data, the running state information is monitored, and a calculation result is obtained by calculating the running state information based on a preset rule, where the preset rule includes an alarm level, an alarm type, an alarm push rule, and an alarm trigger threshold or an alarm. The preset rules can be set by an administrator by self, qualified rules are set according to different scene conditions so as to monitor equipment, the running state information is calculated according to the alarm level, the alarm type, the alarm pushing rule and the alarm triggering threshold value or the alarm triggering rule, the calculation result is calculated and then judged, whether alarm information and work order reminding information are generated or not is determined according to the judgment result, if the calculation result only meets the alarm triggering condition, only the alarm information is generated, if the calculation result meets the alarm triggering condition and the work order reminding triggering condition, the alarm information and the work order reminding information are generated simultaneously, and the work order reminding information is sent to a work order management system so as to remind maintenance personnel of maintaining abnormal equipment. And if the alarm grade, the alarm type, the alarm pushing rule and the alarm triggering threshold value or the alarm triggering rule meet the alarm information generation condition and the work order reminding information generation condition, generating alarm information and work order reminding information.
In the embodiment of the invention, basic information, on-off time and device position information of the device are determined according to the basic data, wherein the basic information includes but is not limited to date of departure of the device, maintenance experience of the device, device brand, device identification and the like, and the device position information can be determined through latitude and longitude of the device, so that basic state information, device running time, device position information and the like of the device can be determined, a maintenance worker or an administrator can conveniently manage the device, the running state information of the device is determined according to the core data, the running state information of each device is monitored based on a preset rule to generate alarm information, so that whether the current running state of the device is abnormal or not can be determined, the current abnormal state of the device can be known according to the alarm information, and remote monitoring of the device is further realized.
In an embodiment of the present invention, the basic data includes device information, device power on/off information, and device location information, and the step of determining the basic information, power on/off time, and device location information of the device according to the basic information specifically includes: analyzing the device information, the device on-off information and the device position information to generate basic information, on-off time and device position information of the device, and storing the generated basic information, the on-off time and the device position information of the device as SQLserver data so as to facilitate an administrator to check the state of the device in real time.
In an embodiment of the present invention, the core data includes real-time voltage and current information and abnormal operation information of the device, the step of determining the operation state information of the device according to the core data, and monitoring the operation state information of each device based on a preset rule to generate alarm information includes: determining the running state information of the equipment according to the real-time voltage and current information and the running abnormal information, monitoring the running state information, and calculating the running state information based on preset rules to obtain a calculation result, wherein the preset rules comprise an alarm grade, an alarm type, an alarm pushing rule and an alarm triggering threshold value or an alarm triggering rule. The preset rules can be set by an administrator by self, qualified rules are set according to different scene conditions so as to monitor equipment, the running state information is calculated according to the alarm level, the alarm type, the alarm pushing rule and the alarm triggering threshold value or the alarm triggering rule, the calculation result is calculated and then judged, whether alarm information and work order reminding information are generated or not is determined according to the judgment result, if the calculation result only meets the alarm triggering condition, only the alarm information is generated, if the calculation result meets the alarm triggering condition and the work order reminding triggering condition, the alarm information and the work order reminding information are generated simultaneously, and the work order reminding information is sent to a work order management system so as to remind maintenance personnel of maintaining abnormal equipment. And if the alarm grade, the alarm type, the alarm pushing rule and the alarm triggering threshold value or the alarm triggering rule meet the alarm information generation condition and the work order reminding information generation condition, generating alarm information and work order reminding information.
In step S304, the basic information, the power on/off time, the device location information, and the alarm information of the device are displayed for the administrator to monitor and manage the device.
In the embodiment of the present invention, the executing body of the embodiment may be various electronic devices having display screens and supporting a mobile phone browser or a PC browser, and the terminal devices 101, 102, 103 issue instructions to the devices 105, 106 through the network 104 and receive data information reported by the devices, so as to monitor the operating states of the devices 105, 106 and perform remote upgrade or control on the devices 105, 106. Terminal devices include, but are not limited to, computers, smart phones, tablets, and the like. The basic information, the on-off time, the device position information and the alarm information of the device can be displayed through the terminal devices 101, 102 and 103 so as to be monitored and managed by an administrator. The administrator may configure the preset rules, such as the alarm level, the alarm type, the alarm push rule and the alarm trigger threshold or the alarm trigger rule, on the terminal device 101, 102, 103 through a browser or a system using the method.
According to the remote monitoring method for the equipment, the operation data generated when the equipment uploaded to the cloud end operates are obtained, and the operation data are converted into binary data when the operation data are uploaded to the cloud end; classifying the operating data to generate classified data, wherein the classified data comprises basic data and core data; determining basic information, on-off time and device position information of the devices according to the basic data, determining running state information of the devices according to the core data, and monitoring the running state information of each device based on a preset rule to generate alarm information; and displaying the basic information, the on-off time, the equipment position information and the alarm information of the equipment so as to be monitored and managed by an administrator. The invention realizes real-time mastering of the equipment dynamic of the sold equipment, can carry out abnormal alarm on the equipment state, further enables a manufacturer to more actively serve customers, timely maintains and debugs the equipment with problems, and can improve the maintenance efficiency and precision of the equipment so as to improve the experience of the customers.
Fig. 4 is a schematic diagram illustrating main modules of an apparatus remote monitoring device provided in an embodiment of the present invention, and for convenience of description, only the parts related to the embodiment of the present invention are shown, and detailed descriptions are as follows:
device remote monitoring apparatus 400, comprising:
the data acquisition module 401 is configured to acquire operation data generated when a device uploaded to the cloud operates, where the operation data is converted into binary data when the device uploaded to the cloud operates;
a data classification module 402, configured to classify the operating data to generate classification data, where the classification data includes basic data and core data;
a data calculation module 403, configured to determine basic information, power on/off time, and device location information of the device according to the basic data, determine running state information of the device according to the core data, and monitor the running state information of each device based on a preset rule to generate alarm information;
and an information display module 404, configured to display basic information, power on/off time, device location information, and the alarm information of the device, so that an administrator can monitor and manage the device.
In the embodiment of the invention, the device (household appliance) is provided with the WiFi module, the operation data generated by the operation of the device can be collected by the WiFi module and reported to the cloud (cloud server), and the WiFi module processes and converts the operation data into the binary data after collecting the operation data of the device, so that the network transmission flow is saved, the transmission efficiency is improved, and meanwhile, the binary data is put to the cloud, so that the data safety is guaranteed to a certain extent. The operation data may include information on the location of the device, the operation duration of the device, abnormal operation information, power on/off time, voltage and current information, and the like.
In the embodiment of the invention, a plurality of devices can be arranged, and can be devices from different families in different regions, the plurality of devices can be refrigerators, washing machines, air conditioners, air purifiers and stereos, the refrigerators, the washing machines, the air conditioners, the air purifiers and the stereos are respectively provided with WiFi modules, the refrigerators, the washing machines, the air conditioners, the air purifiers and the stereos are connected with a network through the WiFi modules, the network can be the same local area network or different local area networks, when the refrigerators, the washing machines, the air conditioners, the air purifiers, the stereos and other devices run, the WiFi modules acquire the position information of the refrigerators, the washing machines, the air purifiers, the stereos and other devices, the running time length of the devices, abnormal running information, the on-off time, the voltage and current information and the like and acquire the position information, the running time length of the devices and the abnormal, the power-on and power-off time and the voltage and current information are reported to the cloud for storage, and the data acquisition module 401 directly acquires data stored in the cloud from the cloud.
In the embodiment of the present invention, the cloud is a cloud server, for example, microsoft cloud service Azure may be adopted, so as to provide all software and hardware environments required by an upper layer system, and the WiFi module may adopt microsoft internet of things component IoTHub, so as to support a large number of devices and high concurrency.
In the embodiment of the present invention, the operation data may include information about a location of the device, an operation duration of the device, operation abnormality information, a power on/off time, voltage and current information, and the like. The data classification module 402 classifies the operation data into basic data and core data, and classifies the on-off time, the operation duration of the device, the location information of the device, and the like into the basic data, so as to determine the basic information of the device, such as the location, the operation duration, the on-off time, and the like, the basic data may further include a device identifier, and the location information may be the longitude and latitude of the location of the device; the data classification module 402 classifies abnormal operation data, voltage and current, etc. as core information, so as to determine whether the operation state of the device is normal. The operation data is classified to generate classification data, the classification data comprises basic data and core data, and business logic can be separated, so that high data processing efficiency is achieved.
In the embodiment of the present invention, the data calculating module 403 determines basic information, power on/off time, and device location information of the device according to the basic data, where the basic information includes, but is not limited to, date of departure of the device, maintenance history of the device, brand of the device, device identification, and the like, the location information of the device may be determined by the longitude and latitude where the device is located, so that basic state information of the device, running time and position information of the device, and the like can be determined, which is convenient for a maintenance person or an administrator to manage the device, the data calculation module 403 determines running state information of the device according to the core data, monitors the running state information of each device based on preset rules to generate alarm information, thereby determining whether the current running state of the device is abnormal, the current abnormal state of the equipment can be known according to the alarm information, and then the remote monitoring of the equipment is realized.
In an embodiment of the present invention, the basic data includes device information, device on/off information, and device location information, and the data calculation module 403 is further configured to analyze the device information, the device on/off information, and the device location information to generate basic information, on/off time, and device location information of the device, and store the generated basic information, on/off time, and device location information of the device as SQLserver data, so that an administrator can view a device state in real time.
In an embodiment of the present invention, the core data includes real-time voltage and current information and operation exception information of the device, and the data calculation module 403 is further configured to determine operation state information of the device according to the real-time voltage and current information and the operation exception information, monitor the operation state information, calculate the operation state information based on a preset rule to obtain a calculation result, and generate an alarm message if the calculation result meets an alarm triggering condition. Therefore, remote monitoring of the equipment can be realized, and whether the running state of the equipment is normal or not can be judged. The preset rules comprise alarm levels, alarm types, alarm pushing rules and alarm triggering thresholds or alarm triggering rules. The method can be set by an administrator, and qualified rules are set according to different scene conditions so as to monitor the equipment. And calculating the running state information based on a preset rule to obtain a calculation result, namely calculating and judging the running state information based on the configured alarm level, alarm type, alarm pushing rule and alarm triggering threshold value or alarm triggering rule, and generating alarm information when the alarm level, the alarm type, the alarm pushing rule and the alarm triggering threshold value or the alarm triggering rule meet the alarm information generation condition.
In an embodiment of the present invention, the data calculating module 403 is further configured to generate a work order reminding message and send the work order reminding message to the work order management system if the calculation result meets the work order reminding triggering condition. Therefore, remote management of the maintenance work order of the equipment can be facilitated, real-time state monitoring of the equipment is facilitated, and maintenance efficiency of the equipment is improved.
According to the device remote monitoring device provided by the embodiment of the invention, the data acquisition module 401 is used for acquiring the running data generated when the device uploaded to the cloud terminal runs, and the running data is converted into binary data when the device uploaded to the cloud terminal; the data classification module 402 classifies the operating data to generate classification data, wherein the classification data comprises basic data and core data; the data calculation module 403 determines basic information, power on/off time, and device location information of the device according to the basic data, determines running state information of the device according to the core data, and monitors the running state information of each device based on a preset rule to generate alarm information; the data display module 404 displays the basic information, the power-on/off time, the device location information and the alarm information of the device for the administrator to monitor and manage the device. The invention realizes real-time mastering of the equipment dynamic of the sold equipment, can carry out abnormal alarm on the equipment state, further enables a manufacturer to more actively serve customers, timely maintains and debugs the equipment with problems, and can improve the maintenance efficiency and precision of the equipment so as to improve the experience of the customers.
In one embodiment, an electronic device is proposed, which comprises a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing the following steps when executing the computer program:
in step S201, acquiring operation data generated when the device uploaded to the cloud operates, where the operation data is converted into binary data when the device uploaded to the cloud operates;
in step S202, classifying the operating data to generate classified data, where the classified data includes basic data and core data;
in step S203, determining basic information, power on/off time, and device location information of the device according to the basic data, determining operating state information of the device according to the core data, and monitoring the operating state information of each device based on a preset rule to generate alarm information;
in step S204, basic information, power on/off time, device location information, and the alarm information of the device are displayed for an administrator to monitor and manage the device.
In one embodiment, a computer readable storage medium is provided, having a computer program stored thereon, which, when executed by a processor, causes the processor to perform the steps of:
in step S201, acquiring operation data generated when the device uploaded to the cloud operates, where the operation data is converted into binary data when the device uploaded to the cloud operates;
in step S202, classifying the operating data to generate classified data, where the classified data includes basic data and core data;
in step S203, determining basic information, power on/off time, and device location information of the device according to the basic data, determining operating state information of the device according to the core data, and monitoring the operating state information of each device based on a preset rule to generate alarm information;
in step S204, basic information, power on/off time, device location information, and the alarm information of the device are displayed for an administrator to monitor and manage the device.
Referring now to FIG. 5, shown is a block diagram of a computer system 500 suitable for use with a terminal device implementing an embodiment of the present invention. The terminal device shown in fig. 5 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present invention.
As shown in fig. 5, the computer system 500 includes a Central Processing Unit (CPU)501 that can perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM)502 or a program loaded from a storage section 508 into a Random Access Memory (RAM) 503. In the RAM 503, various programs and data necessary for the operation of the system 500 are also stored. The CPU 501, ROM 502, and RAM 503 are connected to each other via a bus 504. An input/output (I/O) interface 505 is also connected to bus 504.
The following components are connected to the I/O interface 505: an input portion 506 including a keyboard, a mouse, and the like; an output portion 507 including a display such as a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, and a speaker; a storage portion 508 including a hard disk and the like; and a communication section 509 including a network interface card such as a LAN card, a modem, or the like. The communication section 509 performs communication processing via a network such as the internet. The driver 510 is also connected to the I/O interface 505 as necessary. A removable medium 511 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 510 as necessary, so that a computer program read out therefrom is mounted into the storage section 508 as necessary.
In particular, according to the embodiments of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication section 509, and/or installed from the removable medium 511. The computer program performs the above-described functions defined in the system of the present invention when executed by the Central Processing Unit (CPU) 501.
It should be understood that, although the steps in the flowcharts of the embodiments of the present invention are shown in sequence as indicated by the arrows, the steps are not necessarily performed in sequence as indicated by the arrows. The steps are not performed in the exact order shown and described, and may be performed in other orders, unless explicitly stated otherwise. Moreover, at least a portion of the steps in various embodiments may include multiple sub-steps or multiple stages that are not necessarily performed at the same time, but may be performed at different times, and the order of performance of the sub-steps or stages is not necessarily sequential, but may be performed in turn or alternately with other steps or at least a portion of the sub-steps or stages of other steps.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by a computer program, which can be stored in a non-volatile computer-readable storage medium, and can include the processes of the embodiments of the methods described above when the program is executed. Any reference to memory, storage, database, or other medium used in the embodiments provided herein may include non-volatile and/or volatile memory, among others. Non-volatile memory can include read-only memory (ROM), Programmable ROM (PROM), Electrically Programmable ROM (EPROM), Electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), Dynamic RAM (DRAM), Synchronous DRAM (SDRAM), Double Data Rate SDRAM (DDRSDRAM), Enhanced SDRAM (ESDRAM), Synchronous Link DRAM (SLDRAM), Rambus Direct RAM (RDRAM), direct bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM).
The technical features of the embodiments described above may be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the embodiments described above are not described, but should be considered as being within the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present invention, and the description thereof is more specific and detailed, but not construed as limiting the scope of the present invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the inventive concept, which falls within the scope of the present invention. Therefore, the protection scope of the present patent shall be subject to the appended claims.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents and improvements made within the spirit and principle of the present invention are intended to be included within the scope of the present invention.

Claims (10)

1. A method for remotely monitoring equipment, comprising:
acquiring operation data generated when equipment uploaded to the cloud terminal operates, wherein the operation data is converted into binary data when the equipment uploaded to the cloud terminal;
classifying the operating data to generate classified data, wherein the classified data comprises basic data and core data;
determining basic information, on-off time and device position information of the devices according to the basic data, determining running state information of the devices according to the core data, and monitoring the running state information of each device based on a preset rule to generate alarm information;
and displaying the basic information, the on-off time, the equipment position information and the alarm information of the equipment so as to be monitored and managed by an administrator.
2. The device remote monitoring method according to claim 1, wherein the basic data includes device information, device power on/off information, and device location information, and the step of determining the basic information, power on/off time, and device location information of the device according to the basic information specifically includes: analyzing the device information, the device on-off information and the device position information to generate basic information, on-off time and device position information of the device, and storing the generated basic information, the on-off time and the device position information of the device as SQLserver data.
3. The device remote monitoring method according to claim 1, wherein the core data includes real-time voltage and current information and abnormal operation information of the device, the step of determining the operation state information of the device according to the core data and monitoring the operation state information of each device based on a preset rule to generate an alarm information specifically includes: determining the running state information of the equipment according to the real-time voltage and current information and the running abnormal information, monitoring the running state information, calculating the running state information based on a preset rule to obtain a calculation result, and generating alarm information if the calculation result meets an alarm triggering condition.
4. The device remote monitoring method according to claim 3, wherein the step of calculating the operation state information based on a preset rule to obtain a calculation result, and generating an alarm message if the calculation result satisfies an alarm triggering condition further comprises: and if the calculation result meets the work order reminding triggering condition, simultaneously generating work order reminding information and sending the work order reminding information to a work order management system.
5. The device remote monitoring method according to claim 4, wherein the preset rules include an alarm level, an alarm type, an alarm push rule, and an alarm trigger threshold or an alarm trigger rule.
6. An apparatus remote monitoring device, comprising:
the data acquisition module is used for acquiring operation data generated when equipment uploaded to the cloud end operates, and the operation data are converted into binary data when the equipment uploaded to the cloud end is operated;
the data classification module is used for classifying the operating data to generate classification data, and the classification data comprises basic data and core data;
the data calculation module is used for determining basic information, power-on and power-off time and equipment position information of the equipment according to the basic data, determining running state information of the equipment according to the core data, and monitoring the running state information of each equipment based on a preset rule to generate alarm information;
and the information display module is used for displaying the basic information, the on-off time, the equipment position information and the alarm information of the equipment so as to be monitored and managed by an administrator.
7. The device remote monitoring apparatus according to claim 6, wherein the basic data includes device information, device on/off information, and device location information, and the data calculation module is further configured to analyze the device information, the device on/off information, and the device location information to generate basic information, on/off time, and device location information of the device, and store the generated basic information, on/off time, and device location information of the device as SQLserver data.
8. The device remote monitoring apparatus according to claim 6, wherein the core data includes real-time voltage and current information and operation abnormality information of the device, and the data calculation module is further configured to determine operation state information of the device according to the real-time voltage and current information and the operation abnormality information, monitor the operation state information, calculate the operation state information based on a preset rule to obtain a calculation result, and generate an alarm message if the calculation result satisfies an alarm triggering condition.
9. An electronic device for remote monitoring of a device, comprising a memory and a processor, the memory having stored therein a computer program which, when executed by the processor, causes the processor to carry out the steps of the method for remote monitoring of a device according to any one of claims 1 to 5.
10. A computer-readable storage medium, having a computer program stored thereon, which, when executed by a processor, causes the processor to carry out the steps of the method for remote monitoring of a device according to any of claims 1 to 5.
CN202010121830.5A 2020-02-26 2020-02-26 Equipment remote monitoring method and device, electronic equipment and storable medium Pending CN111369017A (en)

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