CN111324582A - Method and device for visually backtracking and processing business processing behaviors - Google Patents
Method and device for visually backtracking and processing business processing behaviors Download PDFInfo
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- G06—COMPUTING; CALCULATING OR COUNTING
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- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/10—File systems; File servers
- G06F16/16—File or folder operations, e.g. details of user interfaces specifically adapted to file systems
- G06F16/168—Details of user interfaces specifically adapted to file systems, e.g. browsing and visualisation, 2d or 3d GUIs
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- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/10—File systems; File servers
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- G06F16/1734—Details of monitoring file system events, e.g. by the use of hooks, filter drivers, logs
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- G06Q20/00—Payment architectures, schemes or protocols
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- G06Q20/389—Keeping log of transactions for guaranteeing non-repudiation of a transaction
Abstract
The embodiment of the specification provides a method and a device for performing visual backtracking processing on business processing behaviors. According to the method, log data corresponding to the business processing behaviors needing visual backtracking processing are converted into view data, the converted view data are provided for a simulator component to generate corresponding visual files, and the visual file information is subjected to time sequencing after the visual file information corresponding to the visual files one by one is obtained, so that the business processing behaviors can be visually presented according to the visual file information subjected to time sequencing.
Description
Technical Field
The embodiment of the specification relates to the technical field of computers, in particular to a method and a device for performing visual backtracking processing on business processing behaviors.
Background
The operation behavior of the user on the computer and the operation behavior of the mobile terminal device such as a mobile phone and the like are stored in a log form, so that a subsequent administrator or the user can conveniently request to view the operation behavior. The log of each operational behavior reflects information about the operational behavior. For example, when a user has a question about a transaction, the user may request to view a log related to the transaction, where the log records information about the transaction: the time of the transaction, the account numbers of both parties of the transaction, the transaction number, the transaction amount and the like.
Disclosure of Invention
In view of the foregoing, embodiments of the present specification provide a method and an apparatus for performing visualized backtracking processing on a business processing behavior. According to the method, log data corresponding to the business processing behaviors needing visual backtracking processing are converted into view data, the converted view data are provided for a simulator component to generate corresponding visual files, and the visual file information is subjected to time sequencing after the visual file information corresponding to the visual files one by one is obtained, so that the business processing behaviors can be visually presented according to the visual file information subjected to time sequencing. Therefore, the business processing behavior is visually presented, the business processing behavior can be traced back more intuitively, and the understanding cost is reduced.
According to an aspect of the embodiments of the present specification, there is provided a method for performing visual backtracking processing on business processing behaviors, including: obtaining at least one piece of log data corresponding to the business processing behavior, wherein each piece of log data corresponds to one action in the business processing behavior and comprises timestamp information; performing data format conversion on the acquired at least one piece of log data to obtain at least one piece of view data, wherein each piece of view data has a first time sequence identifier; providing the at least one piece of view data to at least one simulator component to generate a corresponding visualization file; and in response to receiving at least one piece of visual file information corresponding to the generated visual file one by one from the at least one simulator component, performing time sequencing on the at least one piece of visual file information based on a second time sequence identification corresponding to the at least one piece of visual file information to obtain a visual file information time sequence, wherein the visual file information time sequence is used for performing visual presentation on the business processing behavior.
Optionally, in an example of the above aspect, the visualization file information carries a visualization file.
Optionally, in an example of the above aspect, the at least one visualization file is stored in a remote file storage, and the visualization file information includes storage path information of the visualization file in the remote file storage.
Optionally, in an example of the above aspect, the first timing identifier includes timestamp information, or the first timing identifier is generated based on the timestamp information.
Optionally, in an example of the above aspect, further comprising: and providing the visual file information time sequence for a user so as to be used by the user to visually present the business processing behaviors.
Optionally, in an example of the above aspect, further comprising: and displaying the generated visual file according to the visual file information time sequence so as to visually present the business processing behavior.
Optionally, in an example of the above aspect, the obtaining at least one piece of log data corresponding to the business process behavior includes: and responding to the visual backtracking processing request aiming at the business processing behavior, and acquiring at least one piece of log data corresponding to the business processing behavior.
Optionally, in an example of the above aspect, the visualization backtracking processing request includes: user identification and a designated time interval; or a transaction identification of the business process action.
Optionally, in one example of the above aspect, the log data and the view data include business identification information, and providing the at least one piece of view data to at least one simulator component to generate a corresponding visualization file includes: the at least one piece of view data is provided to at least one simulator component to invoke a corresponding service SDK to generate a corresponding visualization file.
Optionally, in one example of the above aspect, providing the at least one piece of view data to the simulator component to generate a corresponding visualization file comprises: the at least one piece of view data is provided to the simulator component in a synchronized manner to generate a corresponding visualization file.
Optionally, in an example of the above aspect, the second timing identity is determined based on the first timing identity.
According to another aspect of the embodiments of the present specification, there is also provided an apparatus for performing visual backtracking processing on business processing behaviors, including: a log data acquisition unit acquires at least one piece of log data corresponding to the business processing behavior, each piece of log data corresponding to one action in the business processing behavior, and each piece of log data including timestamp information; the data conversion unit performs data format conversion on the acquired at least one piece of log data to obtain at least one piece of view data, wherein each piece of view data has a first time sequence identifier; the visualization file generation unit provides the at least one piece of view data to at least one simulator component to generate a corresponding visualization file; and in response to receiving at least one piece of visual file information corresponding to the generated visual file one by one from the at least one simulator component, a time-sequencing processing unit performs time-sequencing processing on the at least one piece of visual file information based on a second time-sequence identifier corresponding to the at least one piece of visual file information to obtain a visual file information time-sequence, wherein the visual file information time-sequence is used for visually presenting the business processing behavior.
Optionally, in an example of the above aspect, the visualization file information carries a visualization file, or the at least one visualization file is stored in a remote file storage device, and the visualization file information includes storage path information of the visualization file in the remote file storage device.
Optionally, in an example of the above aspect, further comprising: and the information providing unit is used for providing the visual file information time sequence to a user so as to be used by the user to visually present the business processing behaviors.
Optionally, in an example of the above aspect, further comprising: and the visual presentation unit is used for displaying the generated visual file according to the visual file information time sequence so as to visually present the business processing behavior.
Alternatively, in one example of the above aspect, the log data obtaining unit: and responding to the visual backtracking processing request aiming at the business processing behavior, and acquiring at least one piece of log data corresponding to the business processing behavior.
Optionally, in an example of the above aspect, the log data and the view data include service identification information, and the visualization file generating unit: the at least one piece of view data is provided to at least one simulator component to invoke a corresponding service SDK to generate a corresponding visualization file.
Optionally, in an example of the above aspect, the visualization file generating unit: the at least one piece of view data is provided to the simulator component in a synchronized manner to generate a corresponding visualization file.
According to another aspect of embodiments of the present specification, there is also provided a computing device including: at least one processor; and a memory storing instructions that, when executed by the at least one processor, cause the at least one processor to perform a method of visual backtracking business processing behavior as described above.
According to another aspect of the embodiments of the present specification, there is also provided a machine-readable storage medium storing executable instructions, which when executed, cause the machine to perform the method for visually backtracking business process behavior as described above.
Drawings
A further understanding of the nature and advantages of the present disclosure may be realized by reference to the following drawings. In the drawings, similar components or features may have the same reference numerals. The accompanying drawings, which are included to provide a further understanding of the embodiments of the specification and are incorporated in and constitute a part of this specification, illustrate embodiments of the specification and together with the detailed description serve to explain the embodiments of the specification, but are not intended to limit the embodiments of the specification. In the drawings:
FIG. 1 shows a schematic diagram of one example of log data;
FIG. 2 illustrates a flow diagram of a method for visual backtracking of business process behavior according to an embodiment of the present description;
FIG. 3 is a diagram illustrating one example of displaying actions included in a posting action for an embodiment of the specification;
FIG. 4 illustrates a flow diagram of one example of a method for visual backtracking of business process behavior in accordance with embodiments of the present description;
FIG. 5 illustrates a block diagram of a visual trace-back processing apparatus for business processing activities in accordance with an embodiment of the present description;
FIG. 6 illustrates a block diagram of one example of a visual trace-back processing apparatus for business processing behavior in accordance with embodiments of the present description;
FIG. 7 illustrates a block diagram of another example of a visual trace-back processing apparatus for business processing behavior in accordance with an embodiment of the present description; and
fig. 8 is a block diagram of a computing device implementing a method for visual backtracking of business process behavior according to an embodiment of the present specification.
Detailed Description
The subject matter described herein will be discussed with reference to example embodiments. It should be understood that these embodiments are discussed only to enable those skilled in the art to better understand and thereby implement the subject matter described herein, and are not intended to limit the scope, applicability, or examples set forth in the claims. Changes may be made in the function and arrangement of elements discussed without departing from the scope of the disclosure. Various examples may omit, substitute, or add various procedures or components as needed. In addition, features described with respect to some examples may also be combined in other examples.
As used herein, the term "include" and its variants mean open-ended terms in the sense of "including, but not limited to. The term "based on" means "based at least in part on". The terms "one embodiment" and "an embodiment" mean "at least one embodiment". The term "another embodiment" means "at least one other embodiment". The terms "first," "second," and the like may refer to different or the same object. Other definitions, whether explicit or implicit, may be included below. The definition of a term is consistent throughout the specification unless the context clearly dictates otherwise.
A log is an ordered collection of certain operations and their results of operations for objects specified by a computer system in terms of time. For example, when a user operates on a computer terminal, a server, a mobile phone, a tablet, and other devices, a corresponding log is generated and stored. The log data is a text file that a user can directly read, and can provide necessary, valuable information of the related operation. FIG. 1 shows a schematic diagram of one example of log data. As shown in fig. 1, each piece of log data is presented in the form of text, and each piece of log data includes a date, a time, a code position, log content, and the like.
Based on the information that the log data can provide, the log data can be used for auditing user operation behaviors, providing evidence sources for suspicious user operation behaviors, alarming suspicious operation behaviors, providing help for recovering a computer operating system, and the like.
For a traffic handling action that has occurred, there is corresponding log data. Therefore, when backtracking processing of a business processing behavior that has occurred is required, a simple and direct way is to feed back log data of the business processing behavior. However, the log data exists in the form of text, a certain professional knowledge is required for reading the log data and obtaining useful information from the log data, and the format of the log data of different systems may be different, which increases the understanding cost. Therefore, how to backtrack and process the business processing behaviors more intuitively and with lower understanding cost is an urgent problem to be solved.
The embodiment of the specification provides a method and a device for performing visual backtracking processing on business processing behaviors. In the method, log data corresponding to the service processing behaviors needing visual backtracking processing are converted into view data, the converted view data are provided for the simulator component to generate corresponding visual files, and the visual file information is subjected to time sequencing after the visual file information corresponding to the visual files one by one is obtained, so that the service processing behaviors can be visually presented according to the visual file information subjected to time sequencing. Therefore, the business processing behavior is visually presented, the business processing behavior can be traced back more intuitively, and the understanding cost is reduced.
The following describes in detail a method and an apparatus for performing visual backtracking processing on business processing behaviors according to an embodiment of the present specification with reference to the accompanying drawings.
Fig. 2 shows a flowchart of a method for performing visual backtracking processing on business processing behaviors according to an embodiment of the present specification.
The method for performing visualized backtracking processing on the business processing behaviors provided by the specification can be executed by the server-side device. In one example, a server device can include at least one simulator component for generating a visualization file. In another example, the server device may be communicatively connected to each simulator component, and in this example, after the server device obtains the view data through conversion, the obtained view data may be sent to each simulator component respectively. The following description will take the communication connection between the server device and each simulator component as an example.
As shown in fig. 2, at 210, at least one piece of log data corresponding to a business process action is obtained.
In this specification, the business processing behavior may be based on user operations, and the business processing behavior may include related operations and operation results of the user on a computer, a mobile phone, a tablet, and other devices for the business. For example, the user performs operations such as clicking, fingerprint recognition, face recognition and the like performed when the user performs the services such as login, purchase, payment and the like on the mobile phone, and the operation result of whether the services such as login, purchase, payment and the like are successful or not.
A business process behavior may include one or more actions, each of which may be performed by a server device. Each action in a business process behavior can be used to represent an execution phase in the business process. During the execution of the business processing behavior, each action can be presented to the user in a page or image mode, so that the user can know the current execution stage of the business in the business processing process.
Taking fig. 3 as an example, fig. 3 is a schematic diagram illustrating an example of displaying actions included in the posting processing behavior according to the embodiment of the present specification. The business process action illustrated in FIG. 3 is a transfer process action that includes at least three actions: confirming payment, authentication, and transfer success. In the process of the user performing the transfer processing action through the mobile phone device, the mobile phone device displays relevant information for confirming payment, such as payment amount, payment mode, order information and the like, before the user performs the transfer operation. The method comprises the steps that identity authentication is required after a user performs transfer confirmation operation on mobile phone equipment, and at the moment, the mobile phone equipment displays an identity authentication interface, wherein the identity authentication comprises password input authentication, fingerprint authentication, face authentication and the like. And if the identity authentication is passed, the transfer is successful, and at the moment, the mobile phone device displays an interface for successful transfer.
In this specification embodiment, each piece of log data corresponds to one action in the business process behavior. The log data corresponding to each action is used for recording relevant information of the action, and the log data comprises service information and rendering data information corresponding to the action. For example, the log data corresponding to the payment confirmation action records service information such as payment amount, payment method, and order information, and further includes rendering data information such as logo and background color.
In this specification embodiment, each piece of log data includes timestamp information, and the timestamp information in each piece of log data may be used to indicate an execution time of an action corresponding to the log data. For example, the time stamp in the log data corresponding to the authentication action is: 07-1917: 30:39.160, indicating that the time to perform this action of authentication is 17 hours, 30 minutes, 39 seconds, 160 milliseconds on day 19 of 7 months.
In one example of the embodiments of the present specification, at least one piece of log data corresponding to a business processing behavior is obtained in response to a visual backtracking processing request for the business processing behavior.
In this example, the visual backtracking processing request may be initiated by the server device, for example, an administrator initiates the visual backtracking processing request for one business processing behavior through the server device.
The visual backtracking processing request can also be sent by a terminal device which is in communication connection with the server device. For example, a user who has completed a transfer service sends a visual backtracking processing request for the transfer service through a terminal device. For another example, a user who has completed a transfer service puts a question on the transfer service, so as to complain to a customer service, and the customer service sends a visual backtracking processing request for the transfer service through a terminal device, so that a backtracking processing result of the transfer service is fed back to the user.
In this example, the visual backtracking processing request may carry an identifier for the business processing behavior, such as a transaction identifier, a user identifier, a specified time interval, and the like.
By the technical scheme of the example, the visual backtracking processing request can be initiated in different scenes, and the method for performing visual backtracking processing on the business processing behaviors provided by the embodiment of the specification is triggered and executed according to the visual backtracking processing request, so that the visual backtracking processing is more targeted, the visual backtracking processing is not required for the business processing behaviors which do not initiate the visual backtracking processing request, and the waste of computing resources is avoided.
In one example, the log data may include a user identification for a business processing behavior corresponding to the log data, and the visual backtracking processing request may include the user identification and a specified time interval. In this way, the log data required to be acquired can be determined based on the user identifier and the specified time interval in the visual backtracking processing request.
For example, if the user identifier 12 in the visual backtracking processing request specifies that the time interval is 7 months and 19 days all day, log data including the user identifier 12 and having a timestamp of 7 months and 19 days can be acquired.
In another example, the log data may include transaction identifications and the visual backtracking processing request may include transaction identifications of business processing activities. For example, the transaction id may be transaction codes of services, one transaction code corresponding to each service, and the transaction codes correspond to the services one by one. In this way, the log data required to be acquired can be determined according to the transaction code in the visualized backtracking processing request.
In addition to the above two examples, the visual backtracking processing request may also include other information for characterizing the business processing behavior, and log data corresponding to the business processing behavior is obtained based on the information.
At 220, data format conversion is performed on the acquired at least one piece of log data to obtain at least one piece of view data.
In the embodiment of the present specification, the view data is data that meets a specified criterion. The log data and the view data are in one-to-one correspondence, and each piece of log data is converted into one piece of view data through a data format.
For example, the specified standard may be the HTML5 standard, converting each piece of log data into view data conforming to the HTML5 standard. For another example, if the log data includes a name "zhang san", the view data after data format conversion is expressed as: < label name ═ zhang three >.
In the embodiment of the present specification, each piece of view data has a first timing id. The first timing identification for each view data may be used to characterize the timing of that view data in the resulting view data.
In one example, the first timing identification may include timestamp information. Each piece of log data includes time stamp information that is different from each other, and the time stamp information may indicate a generation time of the corresponding log data. The timestamp information may characterize the timing of the corresponding log data.
In another example, the first timing identification is generated based on timestamp information. The first timing identifier may be a natural number sequence, such as 1, 2, 3 … …. The first time sequence identifier may also be a sequence of letters, such as a, b, c … …. The first timing identity may also be a salkowski sequence.
Specifically, the obtained view data may be sorted according to the order of the timestamp information, and each piece of view data is assigned with a first time sequence identifier that may indicate a time sequence according to the sorting.
At 230, the at least one piece of view data is provided to the at least one simulator component to generate a corresponding visualization file.
In one example of an embodiment of the present specification, at least one piece of view data may be provided to one simulator component. In another example of the embodiments of the present specification, the server device is connected to a plurality of simulator components in a distributed manner, and at least one piece of view data may be provided to the plurality of simulator components in a specified manner, and the plurality of simulator components generate the visualization file respectively. The specifying means includes any one of the following means: sent to each simulator component one by one, evenly distributed to each simulator component, distributed according to the load capacity of each simulator component and the like.
In an example of transmitting view data in a distributed manner, a plurality of view data are distributed to a plurality of simulator components for processing respectively, and each simulator component processes only the view data received respectively, reducing the load stress of each simulator component. In addition, the time required for generating all the visual files is reduced, and the visual backtracking processing efficiency is further improved.
In embodiments of the present specification, a visualization file may include images and/or videos. The visual file may also include other forms of files for display. The following description will take an example in which the visual file includes an image. In one example, each piece of view data may correspond to a visualization file.
In one example of an embodiment of the present specification, at least one piece of view data may be provided to a simulator component in a synchronized manner to generate a corresponding visualization file. The synchronization mode in this example means that for the same simulator component, after sending one piece of view data, it needs to wait for feedback for the view data before sending the next piece of view data, otherwise, it always waits for feedback for the view data.
In this example, the view data can be sent item by item in the order of the first timing identification, and when at least one piece of view data is provided to one simulator component, each visualization file can have a second timing identification for indicating the timing of the corresponding visualization file in the generated visualization file. The second temporal identification of the visualization file is determined based on a chronological order of receipt of the corresponding view data.
When at least one piece of view data is provided to at least two simulator components, each simulator component processes at most one piece of view data at a time if the number of view data is not more than the number of simulator components. For the server device, it can be determined which view data is provided to which simulator component, so that it can be determined that the visual file generated by the simulator component corresponds to the first time-series identification of the view data received by the simulator component. For example, view data 1 is provided to simulator component a, and the visualization file 1 generated by simulator component a corresponds to the first time-series identification of view data 1.
When at least one piece of view data is provided for at least two simulator components, if the number of the view data is more than that of the simulator components, the view data can be distributed to the simulator components one by one according to the sequence identified by the first time sequence, and after each simulator component receives one piece of view data, in one example, each simulator component in the first round can feed back visual file information, and then the view data which is not processed is distributed to the simulator components one by one according to the sequence identified by the first time sequence to serve as the second round. This is iterated until all view data processing is complete.
For example, the simulator component includes a simulator component a, a simulator component b, and a simulator component c, the view data having the first timing identification includes view data 1, view data 2, view data 3, view data 4, and view data 5, and in the first round, the view data 1 is provided to the simulator component a, the view data 2 is provided to the simulator component b, and the view data 3 is provided to the simulator component c. When the visual file information corresponding to the view data 1, the view data 2 and the view data 3 is fed back, the view data 4 is provided to the simulator component a, and the view data 5 is provided to the simulator component b.
In another example, which simulator component feeds back the visual file information to the server device in the first round, then the unprocessed currently sorted first view data is provided to that simulator component until all view data processing is complete.
For example, the simulator component includes a simulator component a, a simulator component b, and a simulator component c, the view data having the first timing identification includes view data 1, view data 2, view data 3, view data 4, and view data 5, and in the first round, the view data 1 is provided to the simulator component a, the view data 2 is provided to the simulator component b, and the view data 3 is provided to the simulator component c. In the first round, if the simulator component b first feeds back the visual file information of the view data 2, the view data 4 is provided to the simulator component b. The simulator component a then feeds back the visual file information of the view data 1, and the view data 5 is provided to the simulator component a.
By the two example sending modes, each simulator component receives at most one view data, and for the server device, it can know which simulator component each view data is processed by, and the visual file information fed back by the simulator component corresponds to the view data, that is, the first timing identifier of the view data is the second timing identifier of the visual file information.
In one example of an embodiment of the present specification, the visualization file has a second timing identification, the second timing identification being determined based on the first timing identification. And generating a corresponding visual file by each piece of view data, wherein the second time sequence identifier of the visual file is the first time sequence identifier of the view data.
By the example, the visual file information and the visual file are in one-to-one correspondence, the visual file has the second timing identifier, and for the server device, the limitation to the synchronous transmission mode can be avoided, and the second timing identifier of the visual file information can be easily determined even if the synchronous transmission mode is not adopted.
In an example of the embodiment of the present specification, each simulator component may include a plurality of service SDKs (Software Development Kit), different service SDKs may be processed for different types of services, and each service SDK corresponds to one piece of service identification information.
The log data and the view data comprise service identification information, and the service identification information is used for representing services corresponding to the log data and the view data. The log data and the view data of different services include different service identification information.
In this example, after the server device generates the log data, the service identification information corresponding to the service type is determined according to the service type to which the log data belongs, and then the determined service identification information is stored in one field of the log data. After the log data is converted into corresponding view data, the view data also includes the service identification information.
When the server-side equipment provides at least one piece of view data to at least one simulator component, each piece of view data comprises service identification information. Each simulator component can obtain the service identification information in the view data after receiving the view data, then determines the service SDK corresponding to the service identification information, and calls the determined service SDK to perform drawing processing on the view data so as to generate a visual file corresponding to the view data.
In one example, after the service SDK obtains the view data, the view data is rendered according to a specified specification standard (e.g., the HTML5 standard) to generate a corresponding web page, and the web page displays relevant information included in the view data. And the simulator component calls a screenshot function interface to perform screenshot processing on the generated webpage so as to generate an image corresponding to the view data.
At 240, in response to receiving the at least one visual file information from the at least one simulator component, the at least one visual file information is subjected to a time sequencing process based on the second time sequence identification corresponding to the at least one visual file information, so as to obtain a visual file information time sequence.
In an embodiment of the specification, at least one piece of visual file information is provided with visual presentation capability.
In one example, the visual file information may include a visual file. In this example, the simulator component, after generating the visualization file, sends the generated visualization file to the server device in the form of visualization file information.
In another example, after the simulator component generates the visualization file, the simulator component stores the generated visualization file to a remote file Storage (e.g., OSS (Object Storage Service)) and can obtain Storage path information of the visualization file in the remote file Storage. And the simulator component sends the storage path information to the server-side equipment in a visual file information mode.
In an embodiment of the present specification, the at least one visualization file information is in a one-to-one correspondence with the generated at least one visualization file. Based on this, it may be determined that the second time sequence identifier of the visual file information is the second time sequence identifier of the corresponding visual file, or it may be determined that the view data corresponding to the visual file information is the first time sequence identifier of the corresponding view data.
And after the second time sequence identification of each piece of visual file information is determined, carrying out time sequence processing on the received at least one piece of visual file information according to the second time sequence identification, and obtaining a visual file information time sequence. The visual file information time sequence is used for visually presenting the business processing behaviors.
Taking FIG. 3 as an example, the exemplary business process action shown in FIG. 3 is a transfer process action, which includes three actions: confirming payment, authentication, and transfer success. Namely, the server side equipment receives three visual file information, each visual file information corresponds to an action, and the time stamp information corresponding to payment is confirmed as follows: 07-1917: 30:37.522, the time stamp information corresponding to the identity authentication is: 07-1917: 30:39.160, the timestamp information corresponding to the transfer success is: 07-1917: 30:40.116, the visual file information time sequence is: and confirming visual file information corresponding to payment, visual file information corresponding to identity verification and visual file information corresponding to successful transfer. Each piece of visual file information corresponds to one image for visual presentation, and the final presentation effect of the three pieces of visual file information corresponding to the transfer processing behavior is shown in fig. 3.
By the example, the simulator component sends the visual file information including the storage path information to the server device, and compared with the visual file, the capacity of the storage path information is smaller, the resources required for sending the storage path information are less, and further the computer resources are saved. And the time for sending the storage path information is short, and the efficiency of visual backtracking processing is improved.
In one example of an embodiment of the present specification, a visual file information chronological sequence may be provided to a user for use by the user in visually presenting business process behaviors.
In this example, the user may be a customer service or a user performing an operation. For example, when the visualization backtracking processing request is sent by the terminal device, the visualization file information time sequence is sent to the terminal device. The terminal device visualizes and presents the visualized file information to a user executing the operation, or the customer service sends the visualized file information time sequence to a display terminal device of the user executing the operation through the terminal device, and the display terminal device visualizes and presents the visualized file information time sequence to the user executing the operation.
In one example of an embodiment of the present specification, a business process behavior may be visually presented using a visual file information chronological sequence.
For example, the visualization backtracking processing request is initiated by the server device, and the server device performs visualization presentation on the visualization file information time sequence after obtaining the visualization file information time sequence.
In an example of the embodiment of the present specification, the server device may provide a conclusion about a user operation according to log data of a business processing behavior, for example, in the business processing behavior, a user uses a human face for authentication, and a user logs in with an account password. The server device can send the conclusion to the user, so that the user can combine the visually presented content with the conclusion to confirm the backtracked business processing behavior.
FIG. 4 illustrates a flow diagram of one example of a method 400 for visual backtracking of business process behavior in accordance with an embodiment of the present description.
As shown in fig. 4, the method 400 begins at block 402, where the terminal device sends a visualization backtracking processing request to the server device at block 402. The service may be sent through the terminal device, or may be sent through the terminal device by the user who has performed the service processing action. The visual backtracking processing request may include a user identification and a transaction identification specifying a time interval or business processing behavior.
After receiving the visual backtracking processing request, the server device obtains at least one piece of log data corresponding to the service processing behavior based on the visual backtracking processing request in block 404. Each piece of log data corresponds to an action in the business process behavior, and each piece of log data includes timestamp information.
Next, at block 406, the server device performs data format conversion on the acquired at least one piece of log data to obtain at least one piece of view data, where each piece of view data has a first timing identifier. The first timing identifier may include timestamp information, or the first timing identifier is generated based on the timestamp information.
At block 408, the server device sends the view data distribution to the i simulator components. i is a positive integer less than the total number of simulator valences, and the simulator component i represents the ith simulator component.
For each simulator component, at block 410, the drawing process is performed on each view data received to generate a visualization file for that view data. The second time sequence identification of the generated visual file is the first time sequence identification of the view data.
At block 412, the simulator component stores the generated visualization file to a remote file storage device. After the remote file storage device stores the visualization file, at block 414, storage path information for the visualization file is fed back to the simulator component.
After obtaining the storage path information for the visualization file, the simulator component sends the visualization file information including the storage path information to the server device at block 416. The visual file information may also include a second timing identification.
At block 418, after receiving all the generated visual file information for the business processing behavior, the server device may generate a corresponding relationship between the visual file information and the second time sequence identifier, and perform time sequence processing on the visual file information according to the second time sequence identifier, so as to obtain a visual file information time sequence. And each piece of visual file information has visual presentation capacity and is in one-to-one correspondence with the generated at least one visual file.
At block 420, the server device sends the obtained visual file information time sequence to the terminal device. After the terminal device receives the visual file information timing sequence, at block 422, the visual file information timing sequence is used to visually present the business processing behavior.
Fig. 5 shows a block diagram of a visual backtracking processing apparatus (hereinafter referred to as visual backtracking processing apparatus) 500 for performing business processing behaviors according to an embodiment of the present specification. As shown in fig. 5, the visualization backtracking processing apparatus 500 includes a log data acquisition unit 510, a data conversion unit 520, a visualization file generation unit 530, and a time-series processing unit 540.
The log data obtaining unit 510 obtains at least one piece of log data corresponding to a business process action, each piece of log data corresponding to one action in the business process action, and each piece of log data including time stamp information.
The data conversion unit 520 performs data format conversion on the acquired at least one piece of log data to obtain at least one piece of view data, each piece of view data having a first timing identifier.
The visualization file generating unit 530 provides the at least one piece of view data to the at least one simulator component to generate a corresponding visualization file.
And a time sequencing processing unit 540, which, in response to receiving the at least one piece of visual file information from the at least one simulator component, performs time sequencing processing on the at least one piece of visual file information based on the second time sequence identifier corresponding to the at least one piece of visual file information to obtain a visual file information time sequence, wherein the at least one piece of visual file information has visual presentation capability and is in one-to-one correspondence with the generated at least one visual file, and the visual file information time sequence is used for visually presenting the business processing behavior.
In one example of the embodiments of the present specification, the visual file information carries the visual file, or the at least one visual file is stored in the remote file storage by the at least one simulator component, and the visual file information includes storage path information of the visual file in the remote file storage.
In one example of the embodiments of the present specification, the log data obtaining unit 510 may further obtain at least one piece of log data corresponding to the business processing behavior in response to the visual backtracking processing request for the business processing behavior.
In one example of an embodiment of the present specification, the log data and the view data include service identification information, and the visualization file generating unit 530 may further provide at least one piece of view data to the at least one simulator component to invoke a corresponding service SDK to generate a corresponding visualization file.
In one example of the embodiments of the present specification, the visualization file generating unit 530 may also provide at least one piece of view data to the simulator component in a synchronized manner to generate a corresponding visualization file.
Fig. 6 is a block diagram illustrating an example of a backtracking processing apparatus for visualizing business processing behaviors according to an embodiment of the present specification. The visual backtracking processing apparatus 500 may further include an information providing unit 550, and the information providing unit 550 provides the visual file information time sequence to the user for the user to use to visually present the business processing behavior.
Fig. 7 is a block diagram illustrating another example of a business process behavior visualization trace back processing apparatus according to an embodiment of the present description. The visual backtracking processing apparatus 500 may further include a visual presentation unit 560, and the visual presentation unit 560 uses the visual file information time sequence to visually present the business process behavior.
Embodiments of a method and an apparatus for performing visual backtracking processing on business processing behaviors according to the present specification are described above with reference to fig. 1 to 7.
The device for visually backtracking the service processing behavior in this specification may be implemented by hardware, or may be implemented by software, or a combination of hardware and software. The software implementation is taken as an example, and is formed by reading corresponding computer program instructions in the storage into the memory for operation through the processor of the device where the software implementation is located as a logical means. In this specification, the apparatus for visually backtracking the business processing behavior may be implemented by a computing device, for example.
Fig. 8 illustrates a block diagram of a computing device 800 for a method for visual backtracking of business process behavior in accordance with an embodiment of the present description.
As shown in fig. 8, computing device 800 may include at least one processor 810, storage (e.g., non-volatile storage) 820, memory 830, and communication interface 840, and the at least one processor 810, storage 820, memory 830, and communication interface 840 are connected together via a bus 850. The at least one processor 810 executes at least one computer-readable instruction (i.e., the elements described above as being implemented in software) stored or encoded in memory.
In one embodiment, computer-executable instructions are stored in the memory that, when executed, cause the at least one processor 810 to: obtaining at least one piece of log data corresponding to a business processing behavior, wherein each piece of log data corresponds to one action in the business processing behavior and comprises timestamp information; performing data format conversion on the acquired at least one piece of log data to obtain at least one piece of view data, wherein each piece of view data has a first time sequence identifier; providing the at least one piece of view data to the at least one simulator component to generate a corresponding visualization file; and in response to receiving at least one piece of visual file information corresponding to the generated visual file one by one from the at least one simulator component, performing time sequencing processing on the at least one piece of visual file information based on a second time sequence identification corresponding to the at least one piece of visual file information to obtain a visual file information time sequence, wherein the visual file information time sequence is used for performing visual presentation on business processing behaviors.
It should be appreciated that the computer-executable instructions stored in the memory, when executed, cause the at least one processor 810 to perform the various operations and functions described above in connection with fig. 2-7 in the various embodiments of the present description.
According to one embodiment, a program product, such as a machine-readable medium, is provided. A machine-readable medium may have instructions (i.e., elements described above as being implemented in software) that, when executed by a machine, cause the machine to perform various operations and functions described above in connection with fig. 2-7 in the various embodiments of the present specification.
Specifically, a system or apparatus may be provided which is provided with a readable storage medium on which software program code implementing the functions of any of the above embodiments is stored, and causes a computer or processor of the system or apparatus to read out and execute instructions stored in the readable storage medium.
In this case, the program code itself read from the readable medium can realize the functions of any of the above-described embodiments, and thus the machine-readable code and the readable storage medium storing the machine-readable code form part of the present invention.
Examples of the readable storage medium include floppy disks, hard disks, magneto-optical disks, optical disks (e.g., CD-ROMs, CD-R, CD-RWs, DVD-ROMs, DVD-RAMs, DVD-RWs), magnetic tapes, nonvolatile memory cards, and ROMs. Alternatively, the program code may be downloaded from a server computer or from the cloud via a communications network.
The foregoing description has been directed to specific embodiments of this disclosure. Other embodiments are within the scope of the following claims. In some cases, the actions or steps recited in the claims may be performed in a different order than in the embodiments and still achieve desirable results. In addition, the processes depicted in the accompanying figures do not necessarily require the particular order shown, or sequential order, to achieve desirable results. In some embodiments, multitasking and parallel processing may also be possible or may be advantageous.
Not all steps and elements in the above flows and system structure diagrams are necessary, and some steps or elements may be omitted according to actual needs. The execution order of the steps is not fixed, and can be determined as required. The apparatus structures described in the above embodiments may be physical structures or logical structures, that is, some units may be implemented by the same physical entity, or some units may be implemented by a plurality of physical entities, or some units may be implemented by some components in a plurality of independent devices.
The term "exemplary" used throughout this specification means "serving as an example, instance, or illustration," and does not mean "preferred" or "advantageous" over other embodiments. The detailed description includes specific details for the purpose of providing an understanding of the described technology. However, the techniques may be practiced without these specific details. In some instances, well-known structures and devices are shown in block diagram form in order to avoid obscuring the concepts of the described embodiments.
Although the embodiments of the present disclosure have been described in detail with reference to the accompanying drawings, the embodiments of the present disclosure are not limited to the specific details of the embodiments, and various simple modifications may be made to the technical solutions of the embodiments of the present disclosure within the technical spirit of the embodiments of the present disclosure, and all of them fall within the scope of the embodiments of the present disclosure.
The previous description of the disclosure is provided to enable any person skilled in the art to make or use the disclosure. Various modifications to the disclosure will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other variations without departing from the scope of the disclosure. Thus, the description is not intended to be limited to the examples and designs described herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (20)
1. A method for performing visual backtracking processing on business processing behaviors comprises the following steps:
obtaining at least one piece of log data corresponding to the business processing behavior, wherein each piece of log data corresponds to one action in the business processing behavior and comprises timestamp information;
performing data format conversion on the acquired at least one piece of log data to obtain at least one piece of view data, wherein each piece of view data has a first time sequence identifier;
providing the at least one piece of view data to at least one simulator component to generate a corresponding visualization file; and
in response to receiving at least one piece of visual file information corresponding to the generated visual file one by one from the at least one simulator component, performing time sequencing processing on the at least one piece of visual file information based on a second time sequence identification corresponding to the at least one piece of visual file information to obtain a visual file information time sequence,
wherein the visual file information temporal sequence is used to visually present the business process behavior.
2. The method of claim 1, wherein the visualization file information carries a visualization file.
3. The method of claim 1, wherein the at least one visualization file is stored in a remote file storage, the visualization file information comprising storage path information of the visualization file in the remote file storage.
4. The method of claim 1, wherein the first timing identification includes timestamp information or the first timing identification is generated based on timestamp information.
5. The method of claim 1, further comprising:
and providing the visual file information time sequence for a user so as to be used by the user to visually present the business processing behaviors.
6. The method of claim 1, further comprising:
and displaying the generated visual file according to the visual file information time sequence so as to visually present the business processing behavior.
7. The method of claim 1, wherein obtaining at least one piece of log data corresponding to the business process action comprises:
and responding to the visual backtracking processing request aiming at the business processing behavior, and acquiring at least one piece of log data corresponding to the business processing behavior.
8. The method of claim 7, wherein the visualization backtracking processing request comprises:
user identification and a designated time interval; or
And the transaction identification of the business processing behavior.
9. The method of claim 1, wherein the log data and the view data include service identification information, and
providing the at least one piece of view data to at least one simulator component to generate a corresponding visualization file comprises:
the at least one piece of view data is provided to at least one simulator component to invoke a corresponding service SDK to generate a corresponding visualization file.
10. The method of claim 1, wherein providing the at least one piece of view data to a simulator component to generate a corresponding visualization file comprises:
the at least one piece of view data is provided to the simulator component in a synchronized manner to generate a corresponding visualization file.
11. The method of claim 1, wherein the second timing identity is determined based on the first timing identity.
12. An apparatus for performing visual backtracking processing on business processing behaviors, comprising:
a log data acquisition unit that acquires at least one piece of log data corresponding to the business processing behavior, each piece of log data corresponding to one action in the business processing behavior, and each piece of log data including time stamp information;
the data conversion unit is used for performing data format conversion on the acquired at least one piece of log data to obtain at least one piece of view data, and each piece of view data has a first time sequence identifier;
a visualization file generation unit, which provides the at least one piece of view data to at least one simulator component to generate a corresponding visualization file; and
a time sequence processing unit, which is used for responding to at least one piece of visual file information which is received from the at least one simulator component and corresponds to the generated visual file one by one, and carrying out time sequence processing on the at least one piece of visual file information based on a second time sequence identification corresponding to the at least one piece of visual file information so as to obtain a visual file information time sequence,
wherein the visual file information temporal sequence is used to visually present the business process behavior.
13. The apparatus of claim 12, wherein the visual file information carries a visual file, or
The at least one visual file is stored in a remote file storage device, and the visual file information comprises the storage path information of the visual file in the remote file storage device.
14. The apparatus of claim 12, further comprising:
and the information providing unit is used for providing the visual file information time sequence to a user so as to be used by the user to visually present the business processing behaviors.
15. The apparatus of claim 12, further comprising:
and the visual presentation unit is used for displaying the generated visual file according to the visual file information time sequence so as to visually present the business processing behavior.
16. The apparatus of claim 12, wherein the log data obtaining unit:
and responding to the visual backtracking processing request aiming at the business processing behavior, and acquiring at least one piece of log data corresponding to the business processing behavior.
17. The apparatus of claim 12, wherein the log data and the view data comprise service identification information, and
the visual file generation unit:
the at least one piece of view data is provided to at least one simulator component to invoke a corresponding service SDK to generate a corresponding visualization file.
18. The apparatus of claim 12, wherein the visualization file generating unit:
the at least one piece of view data is provided to the simulator component in a synchronized manner to generate a corresponding visualization file.
19. A computing device, comprising:
at least one processor, and
a memory coupled with the at least one processor, the memory storing instructions that, when executed by the at least one processor, cause the at least one processor to perform the method of any of claims 1-11.
20. A machine-readable storage medium storing executable instructions that, when executed, cause the machine to perform the method of any one of claims 1 to 11.
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