CN111324582B - Visual backtracking processing method and device for business processing behaviors - Google Patents
Visual backtracking processing method and device for business processing behaviors Download PDFInfo
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- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/10—File systems; File servers
- G06F16/16—File or folder operations, e.g. details of user interfaces specifically adapted to file systems
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Abstract
The embodiment of the specification provides a visual backtracking processing method and device for business processing behaviors. In the method, log data corresponding to business processing behaviors needing visual backtracking processing are converted into view data, the converted view data are provided for a simulator component to generate corresponding visual files, and after visual file information corresponding to the visual files one by one is obtained, time sequence processing is carried out on the visual file information, so that the business processing behaviors can be visually presented according to the visual file information after the time sequence processing.
Description
Technical Field
The embodiment of the specification relates to the technical field of computers, in particular to a method and a device for performing visual backtracking processing on business processing behaviors.
Background
The operation behaviors of the user on the computer and the operation behaviors on mobile terminal equipment such as mobile phones and the like are stored in the form of logs so as to facilitate the subsequent manager or the user to request to check. The log of each operational activity reflects information about that operational activity. For example, when a user has a question about a transaction, the user may request to view a log of the transaction, where the log records information about the transaction: the occurrence time of the transaction, the account numbers of both transaction parties, the transaction number, the transaction amount and the like.
Disclosure of Invention
In view of the foregoing, an embodiment of the present disclosure provides a method and an apparatus for performing visual backtracking processing on a service processing behavior. In the method, log data corresponding to business processing behaviors needing visual backtracking processing are converted into view data, the converted view data are provided for a simulator component to generate corresponding visual files, and after visual file information corresponding to the visual files one by one is obtained, time sequence processing is carried out on the visual file information, so that the business processing behaviors can be visually presented according to the visual file information after the time sequence processing. Therefore, the business processing behavior is visually presented, the business processing behavior can be more intuitively traced back, and the understanding cost is reduced.
According to an aspect of the embodiments of the present disclosure, there is provided a method for performing visual backtracking processing on a service processing behavior, including: acquiring at least one piece of log data corresponding to the business processing behaviors, wherein each piece of log data corresponds to one action in the business processing behaviors and comprises timestamp information; converting the data format of the acquired at least one piece of log data to obtain at least one piece of view data, wherein each piece of view data has a first time sequence identifier; providing the at least one piece of view data to at least one simulator component to generate a corresponding visualization file; and in response to receiving at least one piece of visual file information corresponding to the generated visual file one by one from the at least one simulator component, performing time-sequential processing on the at least one piece of visual file information based on a second time-sequential identification corresponding to the at least one piece of visual file information to obtain a visual file information time-sequential sequence, wherein the visual file information time-sequential sequence is used for performing visual presentation on the business processing behavior.
Optionally, in one example of the above aspect, the visualization file information carries a visualization file.
Optionally, in one example of the above aspect, the at least one visualization file is stored in a remote file storage device, and the visualization file information includes storage path information of the visualization file in the remote file storage device.
Optionally, in one example of the above aspect, the first timing identifier includes time stamp information, or the first timing identifier is generated based on time stamp information.
Optionally, in one example of the above aspect, further includes: and providing the visual file information time sequence for a user to use for visually presenting the business processing behavior.
Optionally, in one example of the above aspect, further includes: and displaying the generated visual file according to the visual file information time sequence so as to visually present the business processing behavior.
Optionally, in one example of the above aspect, acquiring at least one piece of log data corresponding to the business processing behavior includes: and responding to the visual backtracking processing request aiming at the business processing behavior, and acquiring at least one piece of log data corresponding to the business processing behavior.
Optionally, in one example of the above aspect, the visualizing backtracking processing the request includes: user identification and designated time interval; or a transaction identification of the business process behavior.
Optionally, in one example of the above aspect, the log data and the view data include service identification information, and providing the at least one piece of view data to at least one simulator component to generate the corresponding visualization file includes: and providing the at least one piece of view data to at least one simulator component to call a corresponding service SDK to generate a corresponding visual file.
Optionally, in one example of the above aspect, providing the at least one piece of view data to the simulator component to generate the corresponding visualization file includes: the at least one piece of view data is provided to the simulator component in a synchronized manner to generate a corresponding visualization file.
Optionally, in one example of the above aspect, the second timing identifier is determined based on the first timing identifier.
According to another aspect of the embodiments of the present disclosure, there is further provided an apparatus for performing visual backtracking processing on a service processing behavior, including: the log data acquisition unit acquires at least one piece of log data corresponding to the service processing behaviors, each piece of log data corresponds to one action in the service processing behaviors, and each piece of log data comprises timestamp information; the data conversion unit performs data format conversion on the acquired at least one piece of log data to obtain at least one piece of view data, wherein each piece of view data has a first time sequence identifier; the visual file generating unit provides the at least one piece of view data to at least one simulator component to generate a corresponding visual file; and a time sequence processing unit, in response to receiving at least one piece of visual file information corresponding to the generated visual file one by one from the at least one simulator component, performing time sequence processing on the at least one piece of visual file information based on a second time sequence identifier corresponding to the at least one piece of visual file information to obtain a visual file information time sequence, wherein the visual file information time sequence is used for visually presenting the business processing behavior.
Optionally, in one example of the above aspect, the visualization file information carries a visualization file, or the at least one visualization file is stored in a remote file storage device, and the visualization file information includes storage path information of the visualization file in the remote file storage device.
Optionally, in one example of the above aspect, further includes: and the information providing unit is used for providing the visual file information time sequence for a user so as to be used by the user for visually presenting the business processing behaviors.
Optionally, in one example of the above aspect, further includes: and the visual presentation unit is used for displaying the generated visual file according to the visual file information time sequence so as to carry out visual presentation on the business processing behavior.
Optionally, in one example of the above aspect, the log data acquiring unit: and responding to the visual backtracking processing request aiming at the business processing behavior, and acquiring at least one piece of log data corresponding to the business processing behavior.
Optionally, in one example of the above aspect, the log data and the view data include service identification information, and the visualization file generation unit: and providing the at least one piece of view data to at least one simulator component to call a corresponding service SDK to generate a corresponding visual file.
Optionally, in one example of the above aspect, the visual file generating unit: the at least one piece of view data is provided to the simulator component in a synchronized manner to generate a corresponding visualization file.
According to another aspect of embodiments of the present specification, there is also provided a computing device including: at least one processor; and a memory storing instructions that, when executed by the at least one processor, cause the at least one processor to perform the visual traceback processing method of business processing behavior as described above.
According to another aspect of embodiments of the present specification, there is also provided a machine-readable storage medium storing executable instructions that, when executed, cause the machine to perform a method of visualizing trace-back processing of business processing behavior as described above.
Drawings
A further understanding of the nature and advantages of the present description may be realized by reference to the following drawings. In the drawings, similar components or features may have the same reference numerals. The accompanying drawings are included to provide a further understanding of embodiments of the present specification and are incorporated in and constitute a part of this specification, illustrate embodiments of the present specification and together with the description serve to explain, without limitation, the embodiments of the present specification. In the drawings:
FIG. 1 shows a schematic diagram of one example of log data;
FIG. 2 shows a flow chart of a method of visual backtracking of business process actions according to an embodiment of the present disclosure;
fig. 3 is a schematic diagram showing one example of displaying actions included in transfer processing actions according to the embodiment of the present specification;
FIG. 4 illustrates a flowchart of one example of a method of visualizing backtracking of business process behavior in accordance with an embodiment of the present disclosure;
FIG. 5 shows a block diagram of a visual backtracking processing apparatus for business processing behavior according to an embodiment of the present specification;
FIG. 6 shows a block diagram of one example of a visual backtracking processing apparatus for business process behavior according to an embodiment of the present disclosure;
FIG. 7 shows a block diagram of another example of a visual backtracking processing apparatus for business process behavior according to an embodiment of the present disclosure; and
fig. 8 shows a block diagram of a computing device implementing a method of visual backtracking of business process actions according to an embodiment of the present disclosure.
Detailed Description
The subject matter described herein will be discussed below with reference to example embodiments. It should be appreciated that these embodiments are discussed only to enable a person skilled in the art to better understand and thereby practice the subject matter described herein, and are not limiting of the scope, applicability, or examples set forth in the claims. Changes may be made in the function and arrangement of elements discussed without departing from the scope of the disclosure as set forth in the specification. Various examples may omit, replace, or add various procedures or components as desired. In addition, features described with respect to some examples may be combined in other examples as well.
As used herein, the term "comprising" and variations thereof mean open-ended terms, meaning "including, but not limited to. The term "based on" means "based at least in part on". The terms "one embodiment" and "an embodiment" mean "at least one embodiment. The term "another embodiment" means "at least one other embodiment". The terms "first," "second," and the like, may refer to different or the same object. Other definitions, whether explicit or implicit, may be included below. Unless the context clearly indicates otherwise, the definition of a term is consistent throughout this specification.
A log is a time-ordered collection of certain operations of an object specified by a computer system and its results of operations. For example, when a user operates on a computer terminal, a server, a mobile phone, a tablet and other devices, corresponding logs are generated and stored. The log data is a text file that the user can directly read and can provide the necessary, valuable information for the relevant operation. FIG. 1 shows a schematic diagram of one example of log data. As shown in fig. 1, each piece of log data is presented in the form of text, and each piece of log data includes date, time, code position, log content, and the like.
Based on information that log data may provide, log data may be used to audit user operational behavior, provide evidence sources for suspicious user operational behavior, alert suspicious operational behavior, provide assistance for restoring a computer operating system, and the like.
For the business processing actions that have occurred, there is corresponding log data. Thus, when it is necessary to trace back the business process actions that have occurred, a simple and straightforward way is to feed back log data of the business process actions. However, the log data exists in a text form, and a certain expertise is required to read the log data and acquire useful information therefrom, and formats of different system log data may be different, which increases understanding costs. Therefore, how to trace back business processing behaviors more intuitively and with lower understanding cost is a problem to be solved.
The embodiment of the specification provides a visual backtracking processing method and device for business processing behaviors. In the method, log data corresponding to business processing behaviors needing visual backtracking processing are converted into view data, the converted view data are provided for a simulator component to generate corresponding visual files, and after visual file information corresponding to the visual files one by one is obtained, time sequence processing is carried out on the visual file information, so that the business processing behaviors can be visually presented according to the visual file information after the time sequence processing. Therefore, the business processing behavior is visually presented, the business processing behavior can be more intuitively traced back, and the understanding cost is reduced.
The method and the device for performing visual backtracking processing on the business processing behavior according to the embodiments of the present disclosure will be described in detail below with reference to the accompanying drawings.
Fig. 2 shows a flowchart of a method for performing visual backtracking processing on business processing behaviors according to an embodiment of the present specification.
The visual backtracking processing method for the business processing behavior provided by the specification can be executed by the server device. In one example, the server device may include at least one simulator component for generating the visualization file. In another example, a server device may be communicatively coupled to each simulator component, in which case the server device, after converting to view data, may send the resulting view data to each simulator component separately. The following description will take as an example a communication connection between a server device and each simulator component.
As shown in fig. 2, at 210, at least one piece of log data corresponding to a business process behavior is acquired.
In the embodiment of the present specification, the service processing behavior may be based on user operation, and the service processing behavior may include related operations and operation results of the user on a computer, a mobile phone, a tablet and the like for the service. For example, the operations such as clicking, fingerprint recognition and face recognition performed when the user performs the business such as login, purchase and payment on the mobile phone, and the operation result of whether the business such as login, purchase and payment is successful.
A business process action may include one or more actions, each of which may be performed by a server device. Each action in a business process action may be used to represent an execution phase in the business process. In the execution process of the service processing behavior, each action can be presented to the user in a page or image mode so that the user can know the current execution stage of the service in the service processing process.
Taking fig. 3 as an example, fig. 3 shows a schematic diagram of one example of displaying actions included in the transfer processing behavior of the embodiment of the present specification. The service processing behavior shown in fig. 3 is a transfer processing behavior including at least three actions: confirm payment, authentication, and transfer success. In the process that the user performs the transfer processing action through the mobile phone device, the mobile phone device displays relevant information for confirming payment, such as payment amount, payment mode, order information and the like, before the user performs the transfer operation. After the user performs the operation of confirming the transfer on the mobile phone device, the mobile phone device displays an authentication interface, wherein the authentication comprises password authentication, fingerprint authentication, face authentication and the like. The authentication is successful, and the mobile phone device displays an interface of successful transfer.
In the embodiment of the present specification, each piece of log data corresponds to one action in the business processing behavior. The log data corresponding to each action is used for recording the relevant information of the action, including the service information and the rendering data information corresponding to the action. For example, the log data corresponding to the act of confirming payment records business information such as payment amount, payment mode, order information and the like, and also includes rendering data information such as logo, background color and the like.
In the embodiment of the present specification, each piece of log data includes time stamp information, and the time stamp information in each piece of log data may be used to represent the execution time of the action corresponding to the log data. For example, the timestamp in the log data corresponding to the authentication action is: 07-19 17:30:39.160, then this represents a 17 hour 30 minutes 39 seconds 160 milliseconds of 7 months 19 days of performing this action.
In one example of the embodiment of the present specification, at least one piece of log data corresponding to a business process behavior is acquired in response to a visual backtracking process request for the business process behavior.
In this example, the visual backtracking process request may be server-side device initiated, e.g., an administrator initiates a visual backtracking process request for one business process action through the server-side device.
The visual backtracking processing request can also be sent by a terminal device in communication connection with the server device. For example, a user who has completed a transfer service transmits a visual backtracking processing request for the transfer service through a terminal device. For another example, the user who has completed the transfer service makes a question about the transfer service, so that the customer service complains to customer service, and sends a visual backtracking processing request for the transfer service through the terminal device, so that the backtracking processing result of the transfer service is fed back to the user.
In this example, the visual backtracking processing request may carry an identification for the business processing behavior, such as a transaction identification, a user identification, a specified time interval, and the like.
Through the technical scheme of the example, the visual backtracking processing request can be initiated in different scenes, and the visual backtracking processing method for the business processing behavior provided by the embodiment of the specification is triggered and executed according to the visual backtracking processing request, so that the visual backtracking processing is more targeted, the business processing behavior without initiating the visual backtracking processing request does not need to be subjected to the visual backtracking processing, and the waste of computing resources is avoided.
In one example, the log data may include a user identification for a business process behavior corresponding to the log data, and the visual backtracking process request may include the user identification and a specified time interval. In this way, log data that needs to be acquired can be determined based on the user identification and the specified time interval in the visual backtracking processing request.
For example, if the user identifier 12 in the request is visualized and the specified time interval is 7 months and 19 days, log data including the user identifier 12 and having a timestamp belonging to 7 months and 19 days may be obtained.
In another example, the log data may include a transaction identification and the visual backtracking processing request may include a transaction identification of the business processing behavior. For example, the transaction identifier may be a transaction code of a service, each service corresponds to one transaction code, and the transaction codes are in one-to-one correspondence with the services. Thus, the log data to be acquired can be determined according to the transaction code in the visual backtracking processing request.
In addition to the above two examples, the visual backtracking processing request may further include other information for characterizing the business processing behavior, and log data corresponding to the business processing behavior may be obtained based on the information.
At 220, the acquired at least one piece of log data is subjected to data format conversion to obtain at least one piece of view data.
In the present embodiment, view data is data conforming to a specified standard. The log data and the view data are in one-to-one correspondence, and each piece of log data is converted into one piece of view data through a data format.
For example, the reference standard may be an HTML5 standard, and each piece of log data is converted into view data conforming to the HTML5 standard. For another example, if the log data includes the name "Zhang San", the view data after the data format conversion is expressed as: < label name= "Zhang san" >.
In the embodiment of the present specification, each piece of view data has a first timing identification. The first timing identifier of each piece of view data may be used to characterize the timing of that piece of view data in the resulting view data.
In one example, the first timing identification may include timestamp information. The pieces of log data include time stamp information each different, and the time stamp information may represent generation time of the corresponding log data. The time stamp information may characterize the timing of the corresponding log data.
In another example, the first timing identification is generated based on timestamp information. The first timing identifier may be a natural number sequence, such as 1, 2, 3 … …. The first timing identifier may also be a sequence of letters, such as a, b, c … …. The first timing identifier may also be a salkoff base sequence.
Specifically, the obtained view data may be ordered according to the order of the time stamp information, and a first time sequence identifier capable of representing the time sequence may be assigned to each piece of view data according to the order.
At 230, at least one piece of view data is provided to at least one simulator component to generate a corresponding visualization file.
In one example of an embodiment of the present description, at least one piece of view data may be provided to one simulator component. In another example of an embodiment of the present disclosure, the server device is connected in a distributed manner with a plurality of simulator components, and at least one piece of view data may be provided to the plurality of simulator components in a specified manner, and the plurality of simulator components generate the visualization file respectively. The designation means includes any one of the following means: and the data are transmitted to each simulator component one by one, and are distributed to each simulator component on average, distributed according to the load capacity of each simulator component, and the like.
In an example of sending view data in a distributed manner, distributing the view data to a plurality of simulator components for processing separately, each simulator component only processes the respective received view data, reducing the load pressure of each simulator component. And the time required for generating all the visual files is reduced, so that the efficiency of visual backtracking processing is improved.
In the present description, a visualization file may include images and/or video. The visualization files may also include other forms of files for display. The following description will take an example in which the visual file includes an image. In one example, each piece of view data may correspond to a visualization file generated.
In one example of an embodiment of the present description, at least one piece of view data may be provided to a simulator component in a synchronized manner to generate a corresponding visualization file. The synchronization in this example is that the pointer waits for feedback for one piece of view data to the same simulator component before sending the next piece of view data, or else waits for feedback for that piece of view data all the time.
In this example, the view data may be transmitted one by one in the order of the first timing identifier, and when at least one piece of view data is provided to one simulator component, each of the visualization files may have a second timing identifier for indicating the timing of the corresponding visualization file in the generated visualization file. The second timing identification of the visualization file is determined based on the received chronological order of the corresponding view data.
When at least one piece of view data is provided to at least two simulator components, if the number of view data is not more than the number of simulator components, at most one view data is processed per time per simulator component. For the server device, it may be determined which view data is provided to which simulator component, and thus it may be determined that the visualization file generated by the simulator component corresponds to the first timing identification of the view data received by the simulator component. For example, view data 1 is provided to simulator component a, and the visualization file 1 generated by simulator component a corresponds to the first timing identification of view data 1.
When at least one piece of view data is provided to at least two simulator components, if the number of view data is greater than the number of simulator components, the view data may be distributed to the respective simulator components one by one in the order of the first time sequence identifier, after each simulator component receives one piece of view data, in one example, the visual file information may be fed back to each simulator component in the first round, and then the view data which has not been processed may be distributed to the respective simulator components one by one in the order of the first time sequence identifier as the second round. This iteration is performed until all view data processing is completed.
For example, the simulator components include a simulator component a, a simulator component b, and a simulator component c, the view data having the first timing identification includes view data 1, view data 2, view data 3, view data 4, and view data 5, and in the first round, view data 1 is provided to the simulator component a, view data 2 is provided to the simulator component b, and view data 3 is provided to the simulator component c. When the visual file information corresponding to the view data 1, the view data 2 and the view data 3 is fed back, the view data 4 is provided to the simulator component a, and the view data 5 is provided to the simulator component b.
In another example, which simulator component feeds back the visualization file information to the server device in the first round, unprocessed, currently ordered first view data is provided to that simulator component until all view data processing is complete.
For example, the simulator components include a simulator component a, a simulator component b, and a simulator component c, the view data having the first timing identification includes view data 1, view data 2, view data 3, view data 4, and view data 5, and in the first round, view data 1 is provided to the simulator component a, view data 2 is provided to the simulator component b, and view data 3 is provided to the simulator component c. In the first round, if the simulator component b feeds back the visualized file information of the view data 2 first, the view data 4 is provided to the simulator component b. The simulator component a then feeds back the visual file information of the view data 1, and the view data 5 is provided to the simulator component a.
By the above two exemplary sending modes, each simulator component receives at most one view data, and for the server device, it can be known which simulator component processes each view data, and the visual file information fed back by the simulator component corresponds to the view data, that is, the first time sequence identifier of the view data is the second time sequence identifier of the visual file information.
In one example of an embodiment of the present description, the visualization file has a second timing identification, the second timing identification being determined based on the first timing identification. And generating a corresponding visual file for each piece of view data, wherein the second time sequence identifier of the visual file is the first time sequence identifier of the view data.
By this example, the visualized file information and the visualized file are in one-to-one correspondence, the visualized file has the second timing identification, and for the server device, limitation to the synchronous transmission mode can be avoided, and the second timing identification of the visualized file information can be easily determined even without adopting the synchronous transmission mode.
In one example of an embodiment of the present disclosure, each simulator component may include a plurality of service SDKs (Software Development Kit, software development kits), different service SDKs may be processed for different types of services, each service SDK corresponding to one service identification information.
The log data and the view data comprise service identification information, and the service identification information is used for representing services corresponding to the log data and the view data. The log data and view data of different services include different service identification information.
In this example, after generating the log data, the server device determines service identification information corresponding to the service type according to the service type to which the log data belongs, and then stores the determined service identification information in a field of the log data. After the log data is converted into the corresponding view data, the view data also comprises the service identification information.
When the server side equipment provides at least one piece of view data to at least one simulator component, each piece of view data comprises service identification information. Each simulator component can acquire service identification information in view data after receiving the view data, then determine a service SDK corresponding to the service identification information, and call the determined service SDK to draw the view data to generate a visual file corresponding to the view data.
In one example, after the service SDK obtains the view data, the view data is rendered according to a specified specification standard (e.g., HTML5 standard) to generate a corresponding web page, and the web page displays relevant information included in the view data. The simulator component invokes a screenshot function interface to perform screenshot processing on the generated webpage to generate an image corresponding to the view data.
At 240, in response to receiving the at least one visual file information from the at least one simulator component, the at least one visual file information is time-sequenced based on a second time-sequenced identification corresponding to the at least one visual file information to obtain a visual file information time-sequenced sequence.
In the embodiment of the present specification, at least one piece of visual file information has visual presentation capability.
In one example, the visualization file information may include a visualization file. In this example, after generating the visualization file, the simulator component transmits the generated visualization file to the server device in the form of visualization file information.
In another example, after generating the visualization file, the simulator component stores the generated visualization file to a remote file storage device (e.g., OSS (Object Storage Service, object storage service)), and may obtain storage path information for the visualization file in the remote file storage device. The simulator component sends the storage path information to the server device in the form of visual file information.
In the present embodiment, at least one of the visualized file information and the generated at least one visualized file is in one-to-one correspondence. Based on the above, the second time sequence identifier of the visual file information may be determined to be the second time sequence identifier of the corresponding visual file, or the view data corresponding to the visual file information may be determined, and the second time sequence identifier of the visual file information may be determined to be the first time sequence identifier of the corresponding view data.
And after determining the second time sequence identification of each piece of visual file information, performing time sequence processing on at least one piece of visual file information according to the second time sequence identification, and obtaining a visual file information time sequence. A visual file information timing sequence is used to visually present business process actions.
Taking fig. 3 as an example, the example business process actions shown in fig. 3 are transfer process actions, including three actions: confirm payment, authentication, and transfer success. Namely, the server side equipment receives three pieces of visual file information, each piece of visual file information corresponds to one action, and the time stamp information corresponding to payment is confirmed to be: 07-19:17:30:37.522, the corresponding timestamp information of the identity verification is: 07-19:17:30:39.160, and the timestamp information corresponding to successful transfer is: 07-19:17:30:40.116, the visual file information timing sequence is: and confirming visual file information corresponding to payment, visual file information corresponding to identity verification and visual file information corresponding to successful transfer. Each piece of visual file information corresponds to one piece of image to be visually presented, and the final presentation effect of the three pieces of visual file information corresponding to the transfer processing behavior is shown in fig. 3.
By way of example, the simulator component transmits the visualization file information including the storage path information to the server device, the storage path information has a smaller capacity than the visualization file, and fewer resources are required to transmit the storage path information, thereby saving computer resources. And the time for sending the storage path information is short, so that the efficiency of visual backtracking processing is improved.
In one example of an embodiment of the present description, a time-ordered sequence of visual file information may be provided to a user for use by the user in visually presenting business process actions.
In this example, the user may be a customer service or a user performing an operation. For example, when the visual backtracking processing request is sent by the terminal device, the visual file information time sequence is sent to the terminal device. The terminal equipment performs visualization and presents the visualization file information time sequence to a user who performs the operation, or customer service sends the visualization file information time sequence to the display terminal equipment of the user who performs the operation through the terminal equipment, and the display terminal equipment performs visualization and presents the visualization file information time sequence to the user who performs the operation.
In one example of an embodiment of the present description, a visual file information timing sequence may be used to visually present business processing behavior.
For example, if the visual backtracking processing request is initiated by the server device, the server device performs visual presentation on the visual file information time sequence after obtaining the visual file information time sequence.
In an example of the embodiment of the present specification, the server device may draw a conclusion about the user operation according to log data of a service processing behavior, for example, in the service processing behavior, the user uses a face to perform authentication, and the user uses an account password to log in. The server device may send the conclusion to the user, so that the user may combine the content visually presented with the conclusion to confirm the retrospective business process behavior.
Fig. 4 illustrates a flowchart of one example of a method 400 of visualizing backtracking of business process behavior in accordance with an embodiment of the present disclosure.
As shown in fig. 4, the method 400 starts at block 402, and at block 402, the terminal device sends a visual backtracking processing request to the server device. The customer service may be sent through a terminal device, or the customer who has performed the service processing action may be sent through the terminal device. The visual backtracking processing request may include a user identification and a transaction identification specifying a time interval or business processing behavior.
After receiving the visual backtracking processing request, the server device obtains at least one piece of log data corresponding to the business processing behavior based on the visual backtracking processing request at block 404. Each piece of log data corresponds to one of the actions in the business process behavior, and each piece of log data includes time stamp information.
Next, at block 406, the server device performs data format conversion on the obtained at least one piece of log data to obtain at least one piece of view data, where each piece of view data has a first timing identifier. The first time sequence identification may include time stamp information, or the first time sequence identification is generated based on the time stamp information.
At block 408, the server device sends the view data distribution to the i simulator components. i is a positive integer less than the total number of simulator sets, and simulator component i represents the ith simulator component.
For each simulator component, at block 410, each view data received is mapped to generate a visualization file for the view data. The second time sequence identifier of the generated visual file is the first time sequence identifier of the view data.
In block 412, the simulator component stores the generated visualization file to a remote file storage device. After the remote file storage device stores the visual file, at block 414, the storage path information for the visual file is fed back to the simulator component.
After obtaining the storage path information for the visualization file, the simulator component sends the visualization file information including the storage path information to the server device at block 416. The visualization file information may also include a second timing identification.
At block 418, after receiving all the generated visual file information for the service processing behavior, the server device may generate a correspondence between the visual file information and the second timing identifier, and perform timing processing on the visual file information according to the second timing identifier, so as to obtain a visual file information timing sequence. Each piece of visual file information has visual presentation capability and corresponds to at least one generated visual file one by one.
At block 420, the server device sends the obtained visual file information timing sequence to the terminal device. After receiving the visual file information timing sequence, the terminal device uses the visual file information timing sequence to visually present the business process behavior at block 422.
Fig. 5 shows a block diagram of a visual backtracking processing apparatus (hereinafter referred to as a visual backtracking processing apparatus) 500 of the embodiment of the present specification for performing a business process action. As shown in fig. 5, the visual backtracking processing apparatus 500 includes a log data acquisition unit 510, a data conversion unit 520, a visual file generation unit 530, and a timing processing unit 540.
The log data acquisition unit 510 acquires at least one piece of log data corresponding to a business process action, each piece of log data corresponding to one action in the business process action, and each piece of log data including time stamp information.
The data conversion unit 520 performs data format conversion on the acquired at least one piece of log data to obtain at least one piece of view data, each piece of view data having a first timing identifier.
The visualization file generation unit 530 provides at least one piece of view data to at least one simulator component to generate a corresponding visualization file.
The time sequence processing unit 540 is used for performing time sequence processing on the at least one piece of visual file information based on the second time sequence identifier corresponding to the at least one piece of visual file information in response to receiving the at least one piece of visual file information from the at least one simulator component, so as to obtain a visual file information time sequence, wherein the at least one piece of visual file information has visual presentation capability and corresponds to the generated at least one piece of visual file, and the visual file information time sequence is used for visually presenting business processing behaviors.
In one example of an embodiment of the present specification, the visualization file information carries the visualization file, or the at least one visualization file is stored by the at least one simulator component into a remote file storage device, the visualization file information including storage path information of the visualization file in the remote file storage device.
In one example of the embodiment of the present specification, the log data obtaining unit 510 may further obtain at least one piece of log data corresponding to the business process behavior in response to the visual backtracking process request for the business process behavior.
In one example of the embodiment of the present specification, the log data and the view data include service identification information, and the visualization file generation unit 530 may further provide at least one piece of view data to at least one simulator component to invoke a corresponding service SDK to generate a corresponding visualization file.
In one example of the embodiment of the present specification, the visualization file generation unit 530 may further provide at least one piece of view data to the simulator component in a synchronized manner to generate a corresponding visualization file.
Fig. 6 shows a block diagram of an example of a visual backtracking processing apparatus for business processing behavior according to an embodiment of the present specification. The visual backtracking processing apparatus 500 may further include an information providing unit 550, where the information providing unit 550 provides the visual file information timing sequence to the user for the user to use to visually present the business processing behavior.
Fig. 7 shows a block diagram of another example of a visual backtracking processing apparatus for business processing behavior according to an embodiment of the present specification. The visual backtracking processing apparatus 500 may further include a visual presentation unit 560, where the visual presentation unit 560 uses the visual file information timing sequence to visually present the business processing behavior.
Embodiments of a method and apparatus for performing visual backtracking processing on business processing behavior according to the present disclosure are described above with reference to fig. 1 to 7.
The visual backtracking processing device for the business processing behavior in the specification can be realized by adopting hardware, or can be realized by adopting software or a combination of hardware and software. Taking software implementation as an example, the device in a logic sense is formed by reading corresponding computer program instructions in a memory into a memory by a processor of a device where the device is located. In this specification, the visual backtracking processing apparatus for performing the service processing behavior may be implemented by using a computing device, for example.
Fig. 8 shows a block diagram of a computing device 800 for a visual backtracking processing method for business processing behavior according to an embodiment of the present description.
As shown in fig. 8, computing device 800 may include at least one processor 810, memory (e.g., non-volatile memory) 820, memory 830, and communication interface 840, and at least one processor 810, memory 820, memory 830, and communication interface 840 are connected together via bus 850. At least one processor 810 executes at least one computer-readable instruction (i.e., the elements described above as being implemented in software) stored or encoded in memory.
In one embodiment, computer-executable instructions are stored in memory that, when executed, cause the at least one processor 810 to: acquiring at least one piece of log data corresponding to a business processing behavior, wherein each piece of log data corresponds to one action in the business processing behavior, and each piece of log data comprises timestamp information; converting the data format of the acquired at least one piece of log data to obtain at least one piece of view data, wherein each piece of view data has a first time sequence identifier; providing at least one piece of view data to at least one simulator component to generate a corresponding visualization file; and in response to receiving at least one piece of visual file information corresponding to the generated visual file one-to-one from the at least one simulator component, performing time-sequential processing on the at least one piece of visual file information based on a second time-sequential identification corresponding to the at least one piece of visual file information to obtain a visual file information time-sequential sequence, wherein the visual file information time-sequential sequence is used for visual presentation of business processing behaviors.
It should be appreciated that the computer-executable instructions stored in the memory, when executed, cause the at least one processor 810 to perform the various operations and functions described above in connection with fig. 2-7 in various embodiments of the present specification.
According to one embodiment, a program product, such as a machine-readable medium, is provided. The machine-readable medium may have instructions (i.e., elements described above implemented in software) that, when executed by a machine, cause the machine to perform the various operations and functions described above in connection with fig. 2-7 in various embodiments of the specification.
In particular, a system or apparatus provided with a readable storage medium having stored thereon software program code implementing the functions of any of the above embodiments may be provided, and a computer or processor of the system or apparatus may be caused to read out and execute instructions stored in the readable storage medium.
In this case, the program code itself read from the readable medium may implement the functions of any of the above-described embodiments, and thus the machine-readable code and the readable storage medium storing the machine-readable code form part of the present invention.
Examples of readable storage media include floppy disks, hard disks, magneto-optical disks, optical disks (e.g., CD-ROMs, CD-R, CD-RWs, DVD-ROMs, DVD-RAMs, DVD-RWs), magnetic tapes, nonvolatile memory cards, and ROMs. Alternatively, the program code may be downloaded from a server computer or cloud by a communications network.
The foregoing describes specific embodiments of the present disclosure. Other embodiments are within the scope of the following claims. In some cases, the actions or steps recited in the claims can be performed in a different order than in the embodiments and still achieve desirable results. In addition, the processes depicted in the accompanying figures do not necessarily require the particular order shown, or sequential order, to achieve desirable results. In some embodiments, multitasking and parallel processing are also possible or may be advantageous.
Not all steps or units in the above-mentioned flowcharts and system configuration diagrams are necessary, and some steps or units may be omitted according to actual needs. The order of execution of the steps is not fixed and may be determined as desired. The apparatus structures described in the above embodiments may be physical structures or logical structures, that is, some units may be implemented by the same physical entity, or some units may be implemented by multiple physical entities, or may be implemented jointly by some components in multiple independent devices.
The term "exemplary" used throughout this specification means "serving as an example, instance, or illustration," and does not mean "preferred" or "advantageous over other embodiments. The detailed description includes specific details for the purpose of providing an understanding of the described technology. However, the techniques may be practiced without these specific details. In some instances, well-known structures and devices are shown in block diagram form in order to avoid obscuring the concepts of the described embodiments.
The alternative implementation manner of the embodiment of the present disclosure has been described in detail above with reference to the accompanying drawings, but the embodiment of the present disclosure is not limited to the specific details of the foregoing implementation manner, and various simple modifications may be made to the technical solution of the embodiment of the present disclosure within the scope of the technical concept of the embodiment of the present disclosure, and all the simple modifications belong to the protection scope of the embodiment of the present disclosure.
The previous description of the disclosure is provided to enable any person skilled in the art to make or use the disclosure. Various modifications to the disclosure will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other variations without departing from the scope of the disclosure. Thus, the disclosure is not intended to be limited to the examples and designs described herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (20)
1. A method for performing visual backtracking processing on business processing behaviors comprises the following steps:
acquiring at least one piece of log data corresponding to the business processing behaviors, wherein each piece of log data corresponds to one action in the business processing behaviors and comprises timestamp information;
Converting the data format of the acquired at least one piece of log data to obtain at least one piece of view data, wherein each piece of view data has a first time sequence identifier;
providing the at least one piece of view data to at least one simulator component, rendering the view data into a corresponding webpage after a service SDK in the simulator component obtains the view data, and calling a screenshot function interface by the simulator component to screenshot the generated webpage so as to generate a corresponding visual file; and
in response to receiving at least one visual file information corresponding to the generated visual file one-to-one from the at least one simulator component, performing a time-sequential processing on the at least one visual file information based on a second time-sequential identification corresponding to the at least one visual file information to obtain a visual file information time-sequential sequence,
wherein the visual file information timing sequence is used to visually present the business process behavior.
2. The method of claim 1, wherein the visualization file information carries a visualization file.
3. The method of claim 1, wherein the at least one visualization file is stored in a remote file storage device, the visualization file information comprising storage path information of the visualization file in the remote file storage device.
4. The method of claim 1, wherein the first timing identification comprises time stamp information or the first timing identification is generated based on time stamp information.
5. The method of claim 1, further comprising:
and providing the visual file information time sequence for a user to use for visually presenting the business processing behavior.
6. The method of claim 1, further comprising:
and displaying the generated visual file according to the visual file information time sequence so as to visually present the business processing behavior.
7. The method of claim 1, wherein obtaining at least one piece of log data corresponding to the business process behavior comprises:
and responding to the visual backtracking processing request aiming at the business processing behavior, and acquiring at least one piece of log data corresponding to the business processing behavior.
8. The method of claim 7, wherein the visualizing backtracking processing the request comprises:
user identification and designated time interval; or alternatively
Transaction identification of the business processing behavior.
9. The method of claim 1, wherein the log data and the view data include service identification information, and
Providing the at least one piece of view data to at least one simulator component to generate a corresponding visualization file includes:
and providing the at least one piece of view data to at least one simulator component to call a corresponding service SDK to generate a corresponding visual file.
10. The method of claim 1, wherein providing the at least one piece of view data to a simulator component to generate a corresponding visualization file comprises:
the at least one piece of view data is provided to the simulator component in a synchronized manner to generate a corresponding visualization file.
11. The method of claim 1, wherein the second timing identification is determined based on the first timing identification.
12. An apparatus for performing visual backtracking processing on service processing behavior, comprising:
a log data obtaining unit that obtains at least one piece of log data corresponding to the business processing behavior, each piece of log data corresponding to one action in the business processing behavior, and each piece of log data including time stamp information;
the data conversion unit is used for carrying out data format conversion on the acquired at least one piece of log data so as to obtain at least one piece of view data, wherein each piece of view data has a first time sequence identifier;
The visual file generating unit is used for providing the at least one piece of view data for at least one simulator component so that after a service SDK in the simulator component obtains the view data, the view data is rendered and processed into a corresponding webpage, and the simulator component calls a screenshot function interface to screenshot the generated webpage to generate a corresponding visual file; and
a time sequence processing unit, responsive to receiving at least one piece of visual file information corresponding to the generated visual file one by one from the at least one simulator component, performing time sequence processing on the at least one piece of visual file information based on a second time sequence identifier corresponding to the at least one piece of visual file information to obtain a visual file information time sequence,
wherein the visual file information timing sequence is used to visually present the business process behavior.
13. The apparatus of claim 12, wherein the visualization file information carries a visualization file, or
The at least one visualization file is stored in a remote file storage device, and the visualization file information comprises storage path information of the visualization file in the remote file storage device.
14. The apparatus of claim 12, further comprising:
and the information providing unit is used for providing the visual file information time sequence for a user so as to be used by the user for visually presenting the business processing behaviors.
15. The apparatus of claim 12, further comprising:
and the visual presentation unit is used for displaying the generated visual file according to the visual file information time sequence so as to carry out visual presentation on the business processing behavior.
16. The apparatus of claim 12, wherein the log data acquisition unit:
and responding to the visual backtracking processing request aiming at the business processing behavior, and acquiring at least one piece of log data corresponding to the business processing behavior.
17. The apparatus of claim 12, wherein the log data and the view data include service identification information, and
the visualized file generating unit:
and providing the at least one piece of view data to at least one simulator component to call a corresponding service SDK to generate a corresponding visual file.
18. The apparatus of claim 12, wherein the visualization file generation unit:
the at least one piece of view data is provided to the simulator component in a synchronized manner to generate a corresponding visualization file.
19. A computing device, comprising:
at least one processor, and
a memory coupled to the at least one processor, the memory storing instructions that, when executed by the at least one processor, cause the at least one processor to perform the method of any of claims 1 to 11.
20. A machine readable storage medium storing executable instructions that when executed cause the machine to perform the method of any one of claims 1 to 11.
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