CN111275450B - Processing method and system of associated preferential information after commodity return - Google Patents

Abstract

The invention discloses a processing method and a processing system of associated preferential information after commodity return, and relates to the technical field of computers. One embodiment of the method comprises the following steps: determining whether unprocessed coupons shared by the returned goods and other goods exist according to the preferential information of the order in which the returned goods are located; when the unprocessed coupons shared by the returned goods and other goods exist, determining whether the residual goods except the returned goods meet the preferential conditions of the coupons in each shared unprocessed coupon, and if not, determining the original preferential amount of the residual goods to be used as the invalid preferential amount of the coupons; after deducting the invalid discount amount to the user, the coupon processing state is updated to processed in the discount information of the order in which the returned goods are located. This embodiment can prevent the user from taking the coupon by returning the shipment.

Description

Processing method and system of associated preferential information after commodity return

Technical Field

The invention relates to the technical field of computers, in particular to a method and a system for processing associated preferential information after commodity return.

Background

As electronic commerce expands rapidly, merchants promote competitiveness by setting up various coupon promotions. For the same coupon promotion, there may be multiple different units sharing the promotion, with the amount of the final coupon being shared on each unit. This distribution of coupon promotions is a very common phenomenon for conventional users. However, some speculative persons use the phenomenon of coupon promotion and allocation to take coupons by withdrawing small amount of commodity and other actions.

The reason is that the E-commerce system processes the goods dimension when processing the goods return application of the user, does not judge whether the residual goods meet the promotion threshold of the coupon according to the relationship of the goods coupons, and then the enjoyed unconditional coupon refunds are not processed in a linkage way, so that part of the coupons are covered.

Therefore, there is a need for a method and system for processing associated coupon information after product returns, which can prevent the user from taking coupons through the return package

Disclosure of Invention

In view of this, the embodiment of the invention provides a processing method and a processing system for associated coupon information after commodity return, which can prevent a user from taking a coupon through the return.

In order to achieve the above object, according to an aspect of the embodiments of the present invention, there is provided a method for processing associated preference information after goods return, including:

after the actual payment amount of the returned commodity is returned to the user according to the commodity return application of the user, the preferential information of the order in which the returned commodity is positioned is adopted, determining whether there is an unprocessed coupon shared by the return merchandise with other merchandise, the coupon information of the order comprising: the order places coupons associated with each merchandise and the processing status of the coupons;

when an unprocessed coupon shared by the returned goods and other goods exists, determining whether the residual goods except for the returned goods in each shared unprocessed coupon meet the preferential conditions of the coupon, and if not, determining the original preferential amount of the residual goods to be used as the invalid preferential amount of the coupon;

after deducting the invalid discount amount to the user, the coupon processing state is updated to processed in the discount information of the order in which the returned goods are located.

Further, the processing method of the associated preferential information after commodity return provided by the embodiment of the invention further comprises the following steps:

When the residual goods except the returned goods in the shared unprocessed coupon do not meet the preferential conditions of the coupon, adding a deduction processing record of each residual goods in a goods processing record list;

when the unprocessed coupons shared by the returned goods and other goods do not exist, determining whether a deduction processing record of the returned goods exists in the goods processing record list, if so, executing a deduction returning step to take the original preferential amount of the returned goods as the deduction returning amount of the returned goods, returning the deduction returning amount to a user, otherwise, ending;

and when the unprocessed coupons shared by the returned goods and other goods exist, determining whether a deduction processing record of the returned goods exists in a goods processing record list, if so, executing the deduction returning step, otherwise, executing the step of determining whether the rest goods except for the returned goods in each shared unprocessed coupon meet the preferential conditions of the coupons.

Further, the deduction processing record includes: the ID of the commodity, the order number of the commodity and the ID of the coupon;

the determining whether the deduction processing record of the commodity exists in the commodity processing record table comprises the following steps: and determining whether a processed deduction processing record which is the same as the ID of the returned commodity, the order number and the coupon ID exists in the commodity processing record list, if so, determining that the deduction processing record of the returned commodity exists in the commodity processing record list, otherwise, determining that the deduction processing record of the returned commodity does not exist in the commodity processing record list.

Further, the deduction processing record further includes: a deduction processing state, wherein the deduction processing state is unprocessed initially;

the processing method of the associated preferential information after commodity return provided by the embodiment of the invention further comprises the following steps:

updating the deduction processing state of the rest goods except the returned goods in the shared unprocessed coupon to processed after deducting the invalid discount amount to the user;

the deduction returning step comprises the following steps:

judging whether the deduction processing state of the returned goods is processed or not, if so, taking the original preferential amount of the returned goods as the deduction returning amount of the returned goods and sending a deduction returning request, otherwise, ending, and updating the returning processing state to be processed when the deduction returning amount is successfully returned to the user.

Further, the processing method of the associated preferential information after commodity return provided by the embodiment of the invention further comprises the following steps:

after determining that there is a refund processing record for the returned good in the good processing record table and before executing the refund returning step, adding a return processing record for the returned good in the good processing record table, the return processing record including: the ID of the commodity, the order number of the commodity, the ID of the coupon, the original preferential amount and the returning processing state, wherein the returning processing state is unprocessed initially;

The deduction returning step further includes: after deducting the invalid preferential amount from the user, determining whether a return processing record exists in the commodity processing record list, wherein the return processing state is unprocessed, if so, the original preferential amount of the returned commodity is used as the deduction return amount of the returned commodity and a deduction return request is sent, otherwise, the process is finished, and if the deduction return amount is successfully returned to the user, the return processing state is updated to be processed.

Further, the preferential information of the order further comprises: the association state of each commodity and the associated coupon and the state of the coupon are initially valid;

the processing method of the associated preferential information after commodity return provided by the embodiment of the invention further comprises the following steps:

updating the association status of the returned goods and the shared unprocessed coupons to be invalid when the unprocessed coupons shared by the returned goods and other goods are determined to exist;

updating the shared unprocessed coupon after deducting the invalid coupon amount of the coupon to the user, the association status of each remaining item other than the return item with the coupon is invalid;

When the association states of the coupons and all the associated commodities in the coupons are invalid in the coupon information of the order, updating the states of the coupons to be invalid;

when the association state of the returned goods and the associated coupons is valid and the state of the coupons is valid, the processing state of the coupons is unprocessed; when the associated state of the coupon associated with the return commodity is invalid and the state of the coupon is invalid, the processing state of the coupon is processed.

Further, the processing method of the associated preferential information after commodity return provided by the embodiment of the invention further comprises the following steps:

after receiving the refund completion message, executing the step of determining whether a valid coupon shared by the returned commodity and other commodities exists according to the preferential information of the order in which the returned commodity is located, the refund end sends the refund completion message after returning the actual payment amount of the refund commodity to the user according to the commodity refund application of the user;

and after the original discount amount of the residual commodity is determined, sending a deduction request of the invalid discount amount, wherein the refund end deducts the invalid discount amount from the user according to the deduction request of the invalid discount amount, and sending a deduction completion message of the discount coupon.

In order to achieve the above object, according to another aspect of the embodiment of the present invention, there is also provided a processing system for associated preference information after goods return, including: the refund end and preferential information processing end, preferential information processing end includes:

the inquiry module is used for determining whether unprocessed coupons shared by the returned goods and other goods exist or not according to the preferential information of the order in which the returned goods are located after the actual payment amount of the returned goods is returned to the user according to the goods return application of the user, wherein the preferential information of the order comprises: the order places coupons associated with each merchandise and the processing status of the coupons;

the judging module is used for determining whether the residual goods except the returned goods meet the preferential conditions of the coupons in each shared untreated coupon when the untreated coupons shared by the returned goods and other goods exist, and determining the original preferential amount of the residual goods as the invalid preferential amount of the coupons if the residual goods except the returned goods do not meet the preferential conditions of the coupons;

and the deduction module is used for updating the coupon processing state into processed coupon information of the order in which the returned goods are located after deducting the invalid coupon amount to the user.

Further, the preferential information processing end further comprises: the deduction returning module is used for executing a deduction returning step so as to take the original preferential amount of the returned goods as the deduction returning amount of the returned goods and returning the deduction returning amount to the user;

the judging module is further used for adding a deduction processing record of each residual commodity in the commodity processing record list when the residual commodity except the returned commodity in the shared unprocessed coupon does not meet the preferential condition of the coupon;

the judging module is further used for determining whether a deduction processing record of the returned commodity exists in the commodity processing record list or not when the unprocessed coupon shared by the returned commodity and other commodities does not exist, if yes, the deduction returning module executes a deduction returning step, otherwise, the process is finished;

the judging module is further used for determining whether a deduction processing record of the returned commodity exists in the commodity processing record list when the unprocessed coupons shared by the returned commodity and other commodities exist, if yes, the deduction returning module executes a deduction returning step, otherwise, the judging module executes the step of determining whether the residual commodities except for the returned commodity in each shared unprocessed coupon meet the preferential conditions of the coupons.

Further, the deduction processing record includes: the ID of the commodity, the order number of the commodity and the ID of the coupon;

the judging module is further used for judging whether the processed deduction processing record which is the same as the ID, the order number and the coupon ID of the returned commodity exists in the commodity processing record list, if so, determining that the deduction processing record of the returned commodity exists in the commodity processing record list, otherwise, determining that the deduction processing record of the returned commodity does not exist in the commodity processing record list.

Further, the deduction processing record further includes: a deduction processing state, wherein the deduction processing state is unprocessed initially;

the deduction module is further used for updating the deduction processing state of the rest goods except the returned goods into processed goods in the shared unprocessed coupons after deducting the invalid preferential amount to the user;

the deduction returning module is further used for judging whether the deduction processing state of the returned goods is processed or not, if yes, the original preferential amount of the returned goods is used as the deduction returning amount of the returned goods, a deduction returning request is sent, otherwise, the deduction returning module is finished, and when the deduction returning amount is returned to a user successfully, the returning processing state is updated to be processed.

Further, the determining module is further configured to add a return processing record of the returned commodity to the commodity processing record table after determining that the deduction processing record of the returned commodity exists in the commodity processing record table and before executing the deduction returning step, where the return processing record includes: the ID of the commodity, the order number of the commodity, the ID of the coupon, the original preferential amount and the returning processing state, wherein the returning processing state is unprocessed initially;

the deduction returning module is further used for determining whether the returned goods have returning processing records in the goods processing record list after deducting the invalid preferential amount to the user, and the returning processing state is unprocessed, if yes, the original preferential amount of the returned goods is used as the deduction returning amount of the returned goods and a deduction returning request is sent, otherwise, the deduction returning request is ended, and if the deduction returning amount is successfully returned to the user, the returning processing state is updated to be processed.

Further, the preferential information of the order further comprises: the association state of each commodity and the associated coupon and the state of the coupon are initially valid;

The judging module is further used for updating the association state of the returned goods and the shared unprocessed coupons to be invalid when the unprocessed coupons shared by the returned goods and other goods exist;

the deduction module is further used for updating the association state of each remaining commodity except the returned commodity and the coupon in the shared unprocessed coupon after deducting the invalid discount amount of the coupon to the user;

when the association states of the coupons and all the associated commodities in the coupons are invalid in the coupon information of the order, updating the states of the coupons to be invalid;

when the association state of the returned goods and the associated coupons is valid and the state of the coupons is valid, the processing state of the coupons is unprocessed; when the associated state of the coupon associated with the return commodity is invalid and the state of the coupon is invalid, the processing state of the coupon is processed.

Further, the step of determining whether an effective coupon shared by the returned goods and other goods exists or not is executed by the preferential information processing end after receiving the refund completion message, wherein the refund completion message is sent after the refund end returns the actual payment amount of the returned goods to the user according to the goods returned application of the user;

And the discount information processing end sends a deduction request of invalid discount amount after determining the original discount amount of the residual commodity, wherein the refund end deducts the invalid discount amount from the user according to the deduction request of the invalid discount amount and sends a deduction completion message of the discount coupon.

In order to achieve the above object, according to another aspect of the embodiment of the present invention, there is also provided an electronic device for processing associated preference information after goods return, including:

one or more processors;

storage means for storing one or more programs,

when the one or more programs are executed by the one or more processors, the one or more processors are enabled to realize the processing method of the associated preferential information after commodity return.

In order to achieve the above object, according to another aspect of the embodiments of the present invention, there is also provided a computer readable medium having stored thereon a computer program which, when executed by a processor, implements the method for processing associated offer information after return of goods provided by the present invention.

The processing method and the processing system for the associated preferential information after goods return can be applied to an electronic commerce platform, after a user applies for goods return to a certain commodity, the processing method and the processing system can be used for carrying out linkage processing on the residual commodity sharing the coupon with the goods returned, and after goods return, if the residual commodity can not meet the preferential condition of the coupon, the preferential part of the residual commodity is deducted to the customer, so that the behavior of preventing the customer from taking the coupon through means such as small amount of goods returned is achieved. The method and the system can be independent of a refund system and deployed as an anti-treasuring system, and can carry out linkage processing on the rest commodities sharing the coupons in the process of returning the user through interaction with the refund system. The method also realizes the linkage processing realization process of returning the residual commodity in the coupon, and the residual commodity does not enjoy the coupon after returning, so that the coupon part deducted to the user is returned to the user.

Further effects of the above-described non-conventional alternatives are described below in connection with the embodiments.

Drawings

The drawings are included to provide a better understanding of the invention and are not to be construed as unduly limiting the invention. Wherein:

fig. 1 is a schematic diagram of a main flow of a method for processing associated preference information after goods return according to an embodiment of the present invention;

fig. 2 is a schematic diagram of an application flow of a method for processing associated preference information after goods return according to an embodiment of the present invention;

FIG. 3 is a schematic diagram of main modules of a processing system for associated preference information after a product return according to an embodiment of the present invention;

FIG. 4 is an exemplary system architecture diagram in which embodiments of the present invention may be applied;

fig. 5 is a schematic diagram of a computer system suitable for use in implementing an embodiment of the invention.

Detailed Description

Exemplary embodiments of the present invention will now be described with reference to the accompanying drawings, in which various details of the embodiments of the present invention are included to facilitate understanding, and are to be considered merely exemplary. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.

The embodiment of the invention provides a processing method of associated preferential information after commodity return, which can be applied to an electronic commerce platform, and after a user applies for returning a commodity, the processing method can be used for carrying out linkage processing on the residual commodity sharing a coupon with the returned commodity, and after the commodity is returned, if the residual commodity can not meet the preferential condition of the coupon, the preferential part of the residual commodity is deducted from a customer, so that the behavior of preventing the customer from taking the coupon through means such as returning a small amount of commodity is achieved.

As shown in fig. 1 and fig. 2, the method for processing associated preferential information after goods return according to the embodiment of the present invention includes: step S101, step S102, and step S103. The steps of the invention can be independent of the refund system, deployed as an anti-treasuring system, and carry out linkage processing on the rest commodity sharing the coupon in the process of returning the commodity by the user through interaction with the refund system.

In step S101, after the actual payment amount of the returned commodity is returned to the user according to the commodity return request of the user, whether there is an unprocessed coupon shared by the returned commodity and other commodities is determined according to the coupon information of the order in which the returned commodity is located, where the coupon information of the order includes: the order places a coupon associated with each item and the processing status of the coupon.

That is, after the user submits the refund application, the refund end sends the refund completion message after returning the actual payment amount of the refund commodity to the user according to the commodity refund application of the user. After receiving the refund completion message, the system executes step S101 to determine whether there is a valid coupon shared by the returned commodity and other commodities according to the preferential information of the order in which the returned commodity is located.

In one embodiment of the invention, in the coupon information of the order in which the returned goods are located, all coupons and the processing states of the coupons related to the order can be listed, and all goods in the order related to the coupon are listed under each coupon so as to indicate the coupon related to each goods. The coupon information of a plurality of orders may be preconfigured with the order number of the order recorded therein, and the ID of each commodity. After a commodity refunds, all coupons associated with the commodity in the order can be queried according to the ID of the commodity and the order number of the order.

In this step, it is determined whether or not the returned product has a coupon relationship, and if the returned product does not have a coupon relationship, or if the returned product has a coupon relationship related to the returned product, the process ends, because in this case, the price of the product purchased by another user is not affected after the returned product is returned, and the coupon is not taken. Only when the returned commodity shares the coupon with other commodities will the condition of taking the coupon out occur.

Further, in step S102, if there is an unprocessed coupon shared by the returned product and other products, it is determined whether the remaining products except the returned product in each shared unprocessed coupon satisfy the coupon conditions, and if not, the original coupon amount of the remaining products is determined as the invalid coupon amount of the coupon.

In this step, there may be a plurality of shared coupons associated with the returned goods, and the step is to process each coupon as a dimension, traverse each shared coupon associated with the returned goods in turn, and execute the following steps for each shared coupon:

and determining whether the rest goods except the returned goods in the coupon meet the preferential conditions of the coupon. In one embodiment of the invention, the coupon may be a full-down coupon, e.g., 100 down by 20, with a coupon condition, i.e., the total price of the purchased goods, reaching 100, and a total coupon amount, i.e., 20. The preferential amount of a single commodity can be determined according to the cardinality of the commodity, i.e., the proportion of the commodity price in the total price. When the returned goods are returned, the total price of the remaining goods associated with the coupon may not reach the discount threshold, i.e., the total price 100, and therefore the remaining goods should not enjoy the discount amount.

And if the residual goods outside the returned goods do not meet the preferential conditions of the coupon, determining the original preferential amount of the residual goods to be used as the invalid preferential amount of the coupon. I.e., the original offer enjoyment of the remaining goods is exhausted, the user should be deducted the partial amount.

Finally, in step S103, after determining the original offer amount of the remaining merchandise, a deduction request of the invalid offer amount is sent, and the refund end deducts the invalid offer amount from the user according to the deduction request of the invalid offer amount, and sends a deduction completion message of the coupon. After receiving the message, the system updates the coupon processing state to processed in the preferential information of the order in which the returned goods are located.

After the processing in the above steps, the coupon processing status is updated to processed, and correspondingly, in step S101, it is determined whether there is an unprocessed coupon shared by the returned goods and other goods according to the coupon information of the order, that is, the unprocessed coupon needs to be selected to execute a subsequent operation, so as to ensure that the coupon with the deduction linked is not processed.

In one embodiment of the present invention, the offer information of the order further includes: the associated status of each item under the order with its associated coupon, the status of the coupon, both initially being valid.

In step S101, when it is determined that there is an unprocessed coupon shared by the returned product and other products, that is, it is indicated that the processing of the coupon is started, the association status of the returned product and the shared unprocessed coupon is updated to be invalid. At this time, the association status of the returned goods and the coupon is invalid, and the coupon is valid, and if the same returned goods is triggered, the association status of the returned goods and the coupon associated with the returned goods cannot be found in step S101, and the coupon is valid. Because the associated status of the return merchandise and its associated coupon has been updated to be invalid, the coupon is put into an in-process state from an unprocessed state, thereby avoiding repeated processing for the same coupon.

In step S103, after deducting the invalid coupon amount of the coupon to the user, the shared unprocessed coupon is updated, the association status of each remaining item other than the return item with the coupon is invalid. And when the association states of the coupons and all the associated commodities in the coupon information of the order are invalid, updating the state of the coupons to be invalid. When the association state of the returned goods and the associated coupons is valid and the state of the coupons is valid, the processing state of the coupons is unprocessed; when the associated state of the coupon associated with the return commodity is invalid and the state of the coupon is invalid, the processing state of the coupon is processed.

In one implementation manner, the processing method of the associated preferential information after goods return provided by the embodiment of the invention further comprises the following linkage processing implementation process for the remaining goods in the coupon after goods return:

and when the residual goods except the returned goods in the shared unprocessed coupon do not meet the preferential conditions of the coupon, adding a deduction processing record of each residual goods in the goods processing record list. That is, after the step 102 is executed, the remaining goods that do not satisfy the preferential conditions are recorded to indicate that the goods have been linked, and the preferential portions thereof have been or wait for deduction from the user, so that after the goods are returned, the user does not enjoy the preferential, and the preferential portions deducted from the user are returned to the user.

In the present invention, the trigger judgment of the deduction returning process is performed in two cases. And firstly, when the unprocessed coupons shared by the returned goods and other goods do not exist, determining whether a deduction processing record of the returned goods exists in the goods processing record list, if so, executing a deduction returning step to take the original preferential amount of the returned goods as the deduction returning amount of the returned goods, and returning the deduction returning amount to the user, otherwise, ending.

And secondly, when an unprocessed coupon shared by the returned commodity and other commodities exists, determining whether a deduction processing record of the returned commodity exists in a commodity processing record list, if so, executing a deduction returning step, otherwise, executing a step of determining whether the rest commodities except for the returned commodity in each shared unprocessed coupon meet the preferential conditions of the coupon.

In one embodiment of the present invention, the payment processing record includes: the ID of the commodity, the order number of the commodity, and the coupon ID. The determining whether the payment processing record of the commodity exists in the commodity processing record table in the above steps specifically may be: and determining whether a processed deduction processing record which is the same as the ID of the returned commodity, the order number and the coupon ID exists in the commodity processing record list, if so, determining that the deduction processing record of the returned commodity exists in the commodity processing record list, otherwise, determining that the deduction processing record of the returned commodity does not exist in the commodity processing record list.

That is, the payment processing record of the returned commodity in the commodity processing record table is a processing record associated with a certain coupon corresponding to a certain commodity placed in a certain order, and is another record when the commodity is placed in another order or another coupon is associated.

In one embodiment of the present invention, the deduction processing record further includes: and a deduction processing state, wherein the deduction processing state is unprocessed initially.

In step S103, after deducting the invalid discount amount from the user, the deduction processing status of the remaining goods except for the return goods in the shared unprocessed coupon is updated to processed.

In one embodiment of the present invention, the deduction returning step may specifically be: judging whether the deduction processing state of the returned goods is processed or not, if so, taking the original preferential amount of the returned goods as the deduction returning amount of the returned goods and sending a deduction returning request, otherwise, ending, and updating the returning processing state to be processed when the deduction returning amount is successfully returned to the user.

Since the refund is to refund the amount previously deducted from the user, the refund of the return commodity is to be performed after the refund processing is completed in the present invention. The invention determines whether the deduction processing is finished by inquiring the deduction processing state in the deduction processing record of the commodity.

In one embodiment of the present invention, after determining that there is a refund processing record of the returned commodity in the commodity processing record table and before executing the refund returning step, adding a return processing record of the returned commodity in the commodity processing record table, the return processing record including: the ID of the commodity, the order number in which the commodity is located, the coupon ID, the original offer amount, and the return processing state, which is initially unprocessed.

In one embodiment of the present invention, the deduction returning step may specifically include: after deducting the invalid preferential amount from the user, determining whether a return processing record exists in the commodity processing record list, wherein the return processing state is unprocessed, if so, the original preferential amount of the returned commodity is used as the deduction return amount of the returned commodity and a deduction return request is sent, otherwise, the process is finished, and if the deduction return amount is successfully returned to the user, the return processing state is updated to be processed.

The invention determines whether the return processing is completed by querying the return processing state in the return processing record of the commodity. As mentioned above, the deduction and returning of the returned commodity are to be executed after the deduction and returning process is completed, so that after the deduction and returning process is triggered, a returning process record is established for the commodity, and for the commodity with incomplete deduction and returning process record is unprocessed, the commodity is required to be processed after the deduction and returning process is completed.

And after the deduction processing is finished, determining whether a return processing record exists in the returned goods in the shared unprocessed coupons in a goods processing record list, wherein the return processing state is unprocessed, and if the return processing record exists, returning the deduction amount, and updating the return processing state to be processed.

The method for processing associated preferential information after goods return provided by the invention is further described below with reference to a specific embodiment. In the present embodiment, it is assumed that the user order contains items a and b, where item a, unit price 40, quantity 2, item b, unit price 10, quantity 3. The user used 2 coupons with a full class coupon fill 99 minus 10, a coupon ID of 666666, and goods a and b were enjoyed together. Store-limited coupon fullness 50 is reduced by 10, coupon ID is 888888, and commodity a is enjoyed. Store coupons have a higher priority than full class coupons, and since goods a and B are in different stores, the order is split into A, B two orders, order a contains 2 a goods and order B contains 3B goods.

In this embodiment, the specific form of the offer information of the parent order in which the goods a and b are located is as follows:

coupon ID:888888;

coupon threshold (trigger condition): 50;

preferential amount: 10;

coupon status: the effect is achieved;

the coupon is:

trade name: a, a;

commodity ID: a-01;

original commodity number: 2;

individual amount split base: 40, a step of performing a;

commodity coupon amortization amount: 10;

the current order: a, A is as follows;

associated with the coupon: the effect is achieved;

Coupon ID:666666;

coupon threshold (trigger condition): 99, a step of;

preferential amount: 10;

coupon status: the effect is achieved;

the coupon is:

trade name: a, a;

commodity ID: a-01;

original commodity number: 2;

individual amount split base: 35;

commodity coupon amortization amount: 7, preparing a base material;

the current order: a, A is as follows;

associated with the coupon: the effect is achieved;

trade name: b;

commodity ID: b-01;

original commodity number: 3, a step of;

individual amount split base: 10;

commodity coupon amortization amount: 3, a step of;

the current order: b, a step of preparing a composite material;

associated with the coupon: is effective.

Since the store coupon 888888 has a higher priority than the full product type coupon 666666, the price of the commodity a is 35 after the store coupon 888888 is given, and the total price of the order is 100 after the offer. Since two goods a and three goods b share the coupon 666666, in the coupon, the single-item amount sharing base of one goods a is: the ratio of the price of one commodity a in the total price of two commodities a and three commodities b is 35/100.

And after the goods a are all returned, the refund system returns the actual payment amount of the goods a and sends out a refund completion message. The method monitors the information, obtains the information of the detailed discount amount of each coupon, the discount allocation base number of the commodity and the like, and obtains the information of the two coupons for promotion of the commodity through the discount information of the father bill, wherein the IDs of the coupons are 666666 and 888888 respectively. Sequentially traversing and processing two coupons, wherein the ID of each coupon is 666666, and the coupon is enjoyed as no other commodity exists, so that the processing is finished; the coupon ID is 888888, and since the number of coupon allocations of the remaining commodity b is 40×2, which is smaller than the current coupon threshold 99, the coupon amount enjoyed by the returned commodity b needs to be processed in a linkage manner for 3 yuan, and deducted to the user (wherein a specific deduction mode may be deduction of the point of the user on the e-commerce platform). If the commodity b also returns in sequence, the actual payment amount of the commodity b is returned first, then the coupon amount of the commodity b which is deducted by the agent is processed in a linkage way, and then the commodity b is returned to the client.

The embodiment of the invention also provides a processing system of associated preferential information after commodity return, as shown in fig. 3, the system 300 comprises: refund end 302 and preferential information processing end 301, preferential information processing end 301 includes: a query module 3011, a decision module 3012, and a deduction module 3013.

The inquiry module 3011 is configured to, according to a commodity return request from a user, return the actual payment amount of the returned commodity to the user, determining whether an unprocessed coupon shared by the returned commodity and other commodities exists according to the preferential information of the order in which the returned commodity is located, wherein the preferential information of the order comprises: the order places a coupon associated with each item and the processing status of the coupon.

The determining module 3012 is configured to determine whether the remaining goods except for the return goods meet the coupon conditions in each of the shared unprocessed coupons when there is an unprocessed coupon shared by the return goods with other goods, and if not, determine the original coupon amount of the remaining goods as the invalid coupon amount of the coupon.

The deduction module 3013 is configured to update the coupon processing status to processed in the coupon information of the order in which the returned merchandise is located after deducting the invalid coupon amount from the user.

In the present invention, the coupon information processing terminal further includes: and the deduction returning module is used for executing a deduction returning step so as to take the original preferential amount of the returned commodity as the deduction returning amount of the returned commodity and returning the deduction returning amount to the user.

The determination module is further configured to add a deduction processing record for each remaining product in the product processing record table when the remaining products except the returned product in the shared unprocessed coupon do not satisfy the coupon conditions.

The judging module is further used for judging whether the deduction processing record of the returned commodity exists in the commodity processing record list or not when the unprocessed coupon shared by the returned commodity and other commodities does not exist, if yes, the deduction returning module executes a deduction returning step, and otherwise, the deduction returning step is finished.

The judging module is further used for determining whether a deduction processing record of the returned commodity exists in the commodity processing record list when the unprocessed coupon shared by the returned commodity and other commodities exists, if yes, the deduction returning module executes a deduction returning step, otherwise, the judging module executes a step of determining whether the residual commodities except for the returned commodity in each shared unprocessed coupon meet the preferential conditions of the coupon.

In the present invention, the deduction processing record includes: the ID of the commodity, the order number of the commodity, and the coupon ID.

The judging module is further used for judging whether the processed deduction processing record which is the same as the ID of the returned goods, the order number and the coupon ID exists in the goods processing record list, if so, judging that the deduction processing record of the returned goods exists in the goods processing record list, otherwise, judging that the deduction processing record of the returned goods does not exist in the goods processing record list.

In the present invention, the deduction processing record further includes: and a deduction processing state, wherein the deduction processing state is unprocessed initially.

The deduction module is further used for updating the deduction processing state of the rest goods except the returned goods to processed in the shared unprocessed coupons after deducting the invalid preferential amount to the user.

The deduction returning module is further used for judging whether the deduction processing state of the returned commodity is processed or not, if yes, the original preferential amount of the returned commodity is used as the deduction returning amount of the returned commodity, a deduction returning request is sent, otherwise, the deduction returning module is finished, and if the deduction returning amount is successfully returned to the user, the returning processing state is updated to be processed.

In the present invention, the determination module is further configured to add a return processing record of the returned commodity in the commodity processing record table after determining that the deduction processing record of the returned commodity exists in the commodity processing record table and before executing the deduction returning step, the return processing record including: the ID of the commodity, the order number in which the commodity is located, the coupon ID, the original offer amount, and the return processing state, which is initially unprocessed.

The deduction returning module is further used for determining whether the returned goods have returning processing records in the goods processing record list after deducting the invalid preferential amount to the user, and the returning processing state is unprocessed, if yes, the original preferential amount of the returned goods is used as the deduction returning amount of the returned goods and a deduction returning request is sent, otherwise, the deduction returning request is ended, and if the deduction returning amount is successfully returned to the user, the returning processing state is updated to be processed.

In the present invention, the preferential information of the order further includes: the associated status of each item under the order with its associated coupon, the status of the coupon, both initially being valid.

The determination module is further configured to update the association status of the returned product with the shared unprocessed coupon to be invalid when it is determined that there is an unprocessed coupon shared by the returned product with other products.

The deduction module is further used for updating the association state of each remaining commodity except the returned commodity and the coupon in the shared unprocessed coupon after deducting the invalid coupon amount of the coupon to the user.

And when the association states of the coupons and all the associated commodities in the coupons are invalid in the coupon information of the order, updating the states of the coupons to be invalid.

When the association state of the returned goods and the associated coupons is valid and the state of the coupons is valid, the processing state of the coupons is unprocessed; when the associated state of the coupon associated with the return commodity is invalid and the state of the coupon is invalid, the processing state of the coupon is processed.

In the invention, after receiving the refund completion message, the preferential information processing end executes the step of determining whether an effective coupon shared by the refund commodity and other commodities exists according to the preferential information of the order in which the refund commodity is located, wherein the refund end sends the refund completion message after returning the actual payment amount of the refund commodity to the user according to the commodity refund application of the user.

After the original discount amount of the residual commodity is determined, the discount information processing end sends a deduction request of the invalid discount amount, wherein the refund end deducts the invalid discount amount from the user according to the deduction request of the invalid discount amount and sends a deduction completion message of the discount coupon.

The processing method and the processing system for the associated preferential information after goods return can be applied to an electronic commerce platform, after a user applies for goods return to a certain commodity, the processing method and the processing system can be used for carrying out linkage processing on the residual commodity sharing the coupon with the goods returned, and after goods return, if the residual commodity can not meet the preferential condition of the coupon, the preferential part of the residual commodity is deducted to the customer, so that the behavior of preventing the customer from taking the coupon through means such as small amount of goods returned is achieved. The method and the system can be independent of a refund system and deployed as an anti-treasuring system, and can carry out linkage processing on the rest commodities sharing the coupons in the process of returning the user through interaction with the refund system. The method also realizes the linkage processing realization process of returning the residual commodity in the coupon, and the residual commodity does not enjoy the coupon after returning, so that the coupon part deducted to the user is returned to the user.

Fig. 4 illustrates an exemplary system architecture 400 to which the method for processing associated offer information after a product return or the system for processing associated offer information after a product return according to an embodiment of the present invention may be applied.

As shown in fig. 4, the system architecture 400 may include terminal devices 401, 402, 403, a network 404, and a server 405. The network 404 is used as a medium to provide communication links between the terminal devices 401, 402, 403 and the server 405. The network 404 may include various connection types, such as wired, wireless communication links, or fiber optic cables, among others.

A user may interact with the server 405 via the network 404 using the terminal devices 401, 402, 403 to receive or send messages or the like. Various communication client applications can be installed on the terminal devices 401, 402, 403.

The terminal devices 401, 402, 403 may be various electronic devices having a display screen and supporting web browsing, including but not limited to smartphones, tablets, laptop and desktop computers, and the like.

The server 405 may be a server providing various services, such as a background management server determining a failure coupon amount when the remaining goods other than the return goods in the coupon do not satisfy the coupon's coupon condition.

It should be noted that, the processing method of the associated coupon information after the goods return provided by the embodiment of the present invention is generally executed by the server 405, and accordingly, the coupon information processing end is generally set in the server 405.

It should be understood that the number of terminal devices, networks and servers in fig. 4 is merely illustrative. There may be any number of terminal devices, networks, and servers, as desired for implementation.

Referring now to FIG. 5, there is illustrated a schematic diagram of a computer system 500 suitable for use in implementing an embodiment of the present invention. The terminal device shown in fig. 5 is only an example, and should not impose any limitation on the functions and the scope of use of the embodiment of the present invention.

As shown in fig. 5, the computer system 500 includes a Central Processing Unit (CPU) 501, which can perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM) 502 or a program loaded from a storage section 508 into a Random Access Memory (RAM) 503. In the RAM 503, various programs and data required for the operation of the system 500 are also stored. The CPU 501, ROM 502, and RAM 503 are connected to each other through a bus 504. An input/output (I/O) interface 505 is also connected to bus 504.

The following components are connected to the I/O interface 505: an input section 506 including a keyboard, a mouse, and the like; an output portion 507 including a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, and a speaker, and the like; a storage portion 508 including a hard disk and the like; and a communication section 509 including a network interface card such as a LAN card, a modem, or the like. The communication section 509 performs communication processing via a network such as the internet. The drive 510 is also connected to the I/O interface 505 as needed. A removable medium 511 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 510 as needed so that a computer program read therefrom is mounted into the storage section 508 as needed.

In particular, according to embodiments of the present disclosure, the processes described above with reference to flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method shown in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network via the communication portion 509, and/or installed from the removable media 511. The above-described functions defined in the system of the present invention are performed when the computer program is executed by a Central Processing Unit (CPU) 501.

The computer readable medium shown in the present invention may be a computer readable signal medium or a computer readable storage medium, or any combination of the two. The computer readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples of the computer-readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the context of this document, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In the present invention, however, the computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave, with the computer-readable program code embodied therein. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination of the foregoing. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.

The flowcharts and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

The modules involved in the embodiments of the present invention may be implemented in software or in hardware. The described modules may also be provided in a processor, for example, as: a processor includes a query module, a determination module, and a deduction module. The names of these modules do not constitute a limitation on the module itself in some cases.

As another aspect, the present invention also provides a computer-readable medium that may be contained in the apparatus described in the above embodiments; or may be present alone without being fitted into the device. The computer readable medium carries one or more programs which, when executed by a device, cause the device to include:

after the actual payment amount of the returned commodity is returned to the user according to the commodity return application of the user, determining whether an unprocessed coupon shared by the returned commodity and other commodities exists according to the preferential information of the order in which the returned commodity exists, wherein the preferential information of the order comprises: the order places coupons associated with each merchandise and the processing status of the coupons;

when an unprocessed coupon shared by the returned goods and other goods exists, determining whether the residual goods except for the returned goods in each shared unprocessed coupon meet the preferential conditions of the coupon, and if not, determining the original preferential amount of the residual goods to be used as the invalid preferential amount of the coupon;

after deducting the invalid preferential amount to the user, in the preferential information of the order in which the returned goods are located, the coupon processing state is updated to processed.

The above embodiments do not limit the scope of the present invention. It will be apparent to those skilled in the art that various modifications, combinations, sub-combinations and alternatives can occur depending upon design requirements and other factors. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the scope of the present invention.

Claims (10)

1. The processing method of the associated preferential information after commodity return is characterized by comprising the following steps:

after the actual payment amount of the returned goods is returned to the user according to the goods return application of the user, determining whether an unprocessed coupon shared by the returned goods and other goods exists according to the preferential information of the order in which the returned goods is located, wherein the preferential information of the order comprises: the order places coupons associated with each merchandise and the processing status of the coupons;

when an unprocessed coupon shared by the returned goods and other goods exists, determining whether the residual goods except for the returned goods in each shared unprocessed coupon meet the preferential conditions of the coupon, and if not, determining the original preferential amount of the residual goods to be used as the invalid preferential amount of the coupon;

When the residual goods except the returned goods in the shared unprocessed coupon do not meet the preferential conditions of the coupon, adding a deduction processing record of each residual goods in a goods processing record list; wherein, the deduction processing record further comprises: a deduction processing state, wherein the deduction processing state is unprocessed initially;

when the unprocessed coupons shared by the returned goods and other goods do not exist, determining whether a deduction processing record of the returned goods exists in the goods processing record list, if so, executing a deduction returning step to take the original preferential amount of the returned goods as the deduction returning amount of the returned goods, returning the deduction returning amount to a user, otherwise, ending;

when an unprocessed coupon shared by the returned commodity and other commodities exists, determining whether a deduction processing record of the returned commodity exists in a commodity processing record list, if so, executing the deduction returning step, otherwise, executing the step of determining whether the rest commodities except for the returned commodity in each shared unprocessed coupon meet the preferential conditions of the coupon;

after deducting the invalid discount amount to the user, updating the coupon processing state to processed in the discount information of the order in which the returned goods are located; wherein the deduction processing state of the remaining goods except the returned goods in the shared unprocessed coupon is updated to processed, and the deduction returning step comprises the following steps: judging whether the deduction processing state of the returned goods is processed or not, if so, taking the original preferential amount of the returned goods as the deduction returning amount of the returned goods and sending a deduction returning request, otherwise, ending, and updating the returning processing state to be processed when the deduction returning amount is successfully returned to the user; and

After determining that there is a refund processing record for the returned good in the good processing record table and before executing the refund returning step, adding a return processing record for the returned good in the good processing record table, the return processing record including: the ID of the commodity, the order number of the commodity, the ID of the coupon, the original preferential amount and the returning processing state, wherein the returning processing state is unprocessed initially;

the deduction returning step further includes: after deducting the invalid preferential amount from the user, determining whether a return processing record exists in the commodity processing record list, wherein the return processing state is unprocessed, if so, the original preferential amount of the returned commodity is used as the deduction return amount of the returned commodity and a deduction return request is sent, otherwise, the process is finished, and if the deduction return amount is successfully returned to the user, the return processing state is updated to be processed.

2. The method of claim 1, wherein the payment processing record comprises: the ID of the commodity, the order number of the commodity and the ID of the coupon;

the determining whether the deduction processing record of the commodity exists in the commodity processing record table comprises the following steps: and determining whether a processed deduction processing record which is the same as the ID of the returned commodity, the order number and the coupon ID exists in the commodity processing record list, if so, determining that the deduction processing record of the returned commodity exists in the commodity processing record list, otherwise, determining that the deduction processing record of the returned commodity does not exist in the commodity processing record list.

3. The method of claim 1, wherein the order's offer information further comprises: the association state of each commodity and the associated coupon and the state of the coupon are initially valid;

the method further comprises the steps of:

updating the association status of the returned goods and the shared unprocessed coupons to be invalid when the unprocessed coupons shared by the returned goods and other goods are determined to exist;

updating the association state of each remaining commodity except the returned commodity and the coupon in the shared unprocessed coupon after deducting the invalid discount amount of the coupon to the user;

when the association states of the coupons and all the associated commodities in the coupons are invalid in the coupon information of the order, updating the states of the coupons to be invalid;

when the association state of the returned goods and the associated coupons is valid and the state of the coupons is valid, the processing state of the coupons is unprocessed; when the associated state of the coupon associated with the return commodity is invalid and the state of the coupon is invalid, the processing state of the coupon is processed.

4. The method as recited in claim 1, further comprising:

after receiving the refund completion message, executing the step of determining whether an effective coupon shared by the refund commodity and other commodities exists according to the preferential information of the order in which the refund commodity is located, wherein the refund end sends the refund completion message after returning the actual payment amount of the refund commodity to the user according to the commodity refund application of the user;

and after the original discount amount of the residual commodity is determined, sending a deduction request of the invalid discount amount, wherein the refund end deducts the invalid discount amount from the user according to the deduction request of the invalid discount amount, and sending a deduction completion message of the discount coupon.

5. A processing system for associated offer information after a return of a commodity, comprising: the refund end and preferential information processing end, preferential information processing end includes:

a query module for receiving a commodity return request from a user, after the actual payment amount of the returned goods is returned to the user, according to the preferential information of the order in which the returned goods are located, determining whether there is an unprocessed coupon shared by the return merchandise with other merchandise, the coupon information of the order comprising: the order places coupons associated with each merchandise and the processing status of the coupons;

The judging module is used for determining whether the residual goods except the returned goods meet the preferential conditions of the coupons in each shared untreated coupon when the untreated coupons shared by the returned goods and other goods exist, and determining the original preferential amount of the residual goods as the invalid preferential amount of the coupons if the residual goods except the returned goods do not meet the preferential conditions of the coupons;

the deduction returning module is used for executing a deduction returning step so as to take the original preferential amount of the returned goods as the deduction returning amount of the returned goods and returning the deduction returning amount to the user;

the judging module is further used for adding a deduction processing record of each residual commodity in the commodity processing record list when the residual commodity except the returned commodity in the shared unprocessed coupon does not meet the preferential condition of the coupon; wherein, the deduction processing record further comprises: a deduction processing state, wherein the deduction processing state is unprocessed initially;

the judging module is further used for determining whether a deduction processing record of the returned commodity exists in the commodity processing record list or not when the unprocessed coupon shared by the returned commodity and other commodities does not exist, if yes, the deduction returning module executes a deduction returning step, otherwise, the process is finished;

The judging module is further used for determining whether a deduction processing record of the returned commodity exists in the commodity processing record list when an unprocessed coupon shared by the returned commodity and other commodities exists, if yes, the deduction returning module executes a deduction returning step, otherwise, the judging module executes the step of determining whether the rest commodities except for the returned commodity in each shared unprocessed coupon meet the preferential conditions of the coupon;

the deduction module is used for updating the coupon processing state into processed coupon information of the order in which the returned goods are located after deducting the invalid coupon amount to the user; the deduction module is further used for updating the deduction processing state of the rest goods except the returned goods into processed goods in the shared unprocessed coupons after deducting the invalid preferential amount to the user;

the deduction returning module is further used for judging whether the deduction processing state of the returned goods is processed or not, if yes, the original preferential amount of the returned goods is used as the deduction returning amount of the returned goods and a deduction returning request is sent, otherwise, the deduction returning module is finished, and if the deduction returning amount is successfully returned to the user, the returning processing state is updated to be processed;

The determination module is further configured to add a return processing record of the returned good in the good processing record table after determining that the refund processing record of the returned good exists in the good processing record table and before executing the refund returning step, the return processing record including: the ID of the commodity, the order number of the commodity, the ID of the coupon, the original preferential amount and the returning processing state, wherein the returning processing state is unprocessed initially;

the deduction returning module is further used for determining whether the returned goods have returning processing records in the goods processing record list after deducting the invalid preferential amount to the user, and the returning processing state is unprocessed, if yes, the original preferential amount of the returned goods is used as the deduction returning amount of the returned goods and a deduction returning request is sent, otherwise, the deduction returning request is ended, and if the deduction returning amount is successfully returned to the user, the returning processing state is updated to be processed.

6. The system of claim 5, wherein the payment processing record comprises: the ID of the commodity, the order number of the commodity and the ID of the coupon;

the judging module is further used for judging whether the processed deduction processing record which is the same as the ID, the order number and the coupon ID of the returned commodity exists in the commodity processing record list, if so, determining that the deduction processing record of the returned commodity exists in the commodity processing record list, otherwise, determining that the deduction processing record of the returned commodity does not exist in the commodity processing record list.

7. The system of claim 5, wherein the order's offer information further comprises: the association state of each commodity and the associated coupon and the state of the coupon are initially valid;

the judging module is further used for updating the association state of the returned goods and the shared unprocessed coupons to be invalid when the unprocessed coupons shared by the returned goods and other goods exist;

the deduction module is further used for updating the association state of each remaining commodity except the returned commodity and the coupon in the shared unprocessed coupon after deducting the invalid discount amount of the coupon to the user;

when the association states of the coupons and all the associated commodities in the coupons are invalid in the coupon information of the order, updating the states of the coupons to be invalid;

when the association state of the returned goods and the associated coupons is valid and the state of the coupons is valid, the processing state of the coupons is unprocessed; when the association status of the return good with its associated coupon is invalid, and when the state of the coupon is invalid, the processing state of the coupon is processed.

8. The system of claim 5, wherein the step of determining whether there is a valid coupon shared by the returned commodity and other commodities is performed by the coupon processing terminal after receiving the refund completion message according to the coupon information of the order in which the returned commodity is located, wherein the refund completion message is transmitted after the refund terminal returns the actual payment amount of the returned commodity to the user according to the commodity return application of the user;

and the discount information processing end sends a deduction request of invalid discount amount after determining the original discount amount of the residual commodity, wherein the refund end deducts the invalid discount amount from the user according to the deduction request of the invalid discount amount and sends a deduction completion message of the discount coupon.

9. An electronic device for processing associated offer information after a product returns, comprising:

one or more processors;

storage means for storing one or more programs,

when executed by the one or more processors, causes the one or more processors to implement the method of any of claims 1-4.

10. A computer readable medium, on which a computer program is stored, characterized in that the program, when being executed by a processor, implements the method according to any of claims 1-4.