CN111242400A - Business process management system and working method thereof - Google Patents

Business process management system and working method thereof Download PDF

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CN111242400A
CN111242400A CN201811449187.8A CN201811449187A CN111242400A CN 111242400 A CN111242400 A CN 111242400A CN 201811449187 A CN201811449187 A CN 201811449187A CN 111242400 A CN111242400 A CN 111242400A
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module
engine
business
business process
process management
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任康旺
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Shanghai Changming Software Technology Co Ltd
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Shanghai Changming Software Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0633Workflow analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/103Workflow collaboration or project management

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Abstract

The invention discloses a business process management system and a working method thereof, wherein the system comprises a client, a business process management module, a Redis server module, a document server module, a BPM database server module, a process engine server module and a process engine database module; a system administrator accesses the business process management module through a browser, the business process management module is connected with the Redis server module, the document server module and the BPM database server module through an http protocol, the process engine server module is connected with the business process management module and the process engine database module, and the process engine server module is connected with the business process management module through a Tcp/ip protocol. The business process management module comprises a process evaluation module, a process system module, a process engine module, an integration engine module, a rule engine module and a data analysis module. The invention can quickly realize enterprise business management matrix, and really realize management systematization, system tabulation and form flow.

Description

Business process management system and working method thereof
Technical Field
The invention relates to the technical field of management systems, in particular to a business process management system with high management efficiency and low management cost and a working method thereof.
Background
With the progress and development of society, enterprise management is gradually complex and inefficient; in addition, with the development of enterprises, the management system and the process also need to be gradually optimized and innovated. At present, especially in the manufacturing industry, the management mode is relatively backward, and the management cost is not in proportion to the efficiency.
With the emergence of industry 4.0, enterprises have higher requirements on management, and business process management systems have gained attention from the enterprises, so that the management systems can be standardized in enterprise management, the task cooperation can be improved, the management processes can be optimized, and leader decisions can be accelerated.
On the other hand, the business process management system is also an important embodiment for enterprise management standardization. Due to rapid development of science and technology in recent years, requirements of enterprise management on management system software at the present stage are higher, and an old management system cannot respond to requirements of enterprise business adjustment more quickly. At the present stage, the management system of enterprises is more rigorous and complicated compared with the previous years, and the old management system is too troublesome to realize.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides a business process management system and a working method thereof, which can quickly realize an enterprise business management matrix and really realize management ideas of institutionalization, institutionalization and form process.
In order to solve the problems in the prior art, the adopted specific technical scheme is as follows:
a business process management system comprises a client, a business process management module, a Redis server module, a document server module, a BPM database server module, a process engine server module and a process engine database module; a system administrator or enterprise staff accesses the business process management module through a browser, the business process management module is connected with the Redis server module, the document server module and the BPM database server module through an http protocol, the process engine server module is connected with the business process management module and the process engine database module, and the process engine server module is connected with the business process management module through a Tcp/ip protocol.
In a preferred scheme, the business process management module comprises a process evaluation module, a process system module, a process engine module, an integration engine module, a rule engine module and a data analysis module.
In a further preferred scheme, the process evaluation module generates an evaluation report by process self-evaluation and comparison with an industry average standard in a multi-role questionnaire mode.
In a further preferred scheme, the process system module comprises process modeling, process publishing, process statistics, process consulting and process optimization, and is used for rapidly realizing hierarchical classification of the processes for enterprises and end-to-end process management.
In a further preferred scheme, the process engine module comprises process design, process monitoring, process auditing and portal integration, and the work tasks are automatically circulated and executed from person to person, person to system and system to system through executable processes and forms.
The integrated engine module comprises data mapping, timing operation, information management and an adapter and is used for realizing integration of all systems.
The rule engine module helps enterprises to efficiently manage the business rules of the enterprises through the vocabulary, the reasoning engine, the rule table, the script analysis and the rule authority, and decoupling of the process and the rules is realized.
The data analysis module collects enterprise process operation data based on an ETL technology, performs multi-view analysis on each data of the process according to the dimensions of an organization structure, people, a process template, a work task and a time range, evaluates the values of the existing process, organization and personnel, finds out process problems and provides basic data for process optimization.
The invention also provides a working method of the business process management system, which comprises the following steps:
s1, interacting the enterprise staff or the system administrator with the system client to set the system or work online;
s2, the business process management module requests the cache server to check whether cache data exists, if so, the cache data is directly read, and if not, the database server is read;
s3, checking whether the user uploads the attachment, if the user uploads the attachment, the business process management module stores the attachment in the document server;
s4, submitting a request form by a user, requesting a process engine API by a management system, and transmitting the relevant information of the request form to the process engine;
s5, the process engine stores the request data in the queue;
and S6, after the engine reads the request information from the queue, the application single flow is transferred to the corresponding task handler according to the flow chart execution business rule.
By adopting the scheme, compared with the prior art, the business process management system and the working method thereof have the technical effects that:
1. the distributed architecture design is realized, the radius server is used as a cache server of the system, the management system and the process engine are distributed independently, and the engine database is designed independently, so that the user experience of system software is greatly improved;
2. the system integration layer adopts the design idea of ESB and adopts radius as queue service, so that the system and other management systems can realize system data integration more conveniently, efficiently and safely.
Drawings
FIG. 1 is an overall structure diagram of a business process management system according to the present invention;
fig. 2 is a functional block diagram of the business process management system of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is further described in detail below with reference to the accompanying drawings in combination with specific examples. It should be understood that the description is intended to be exemplary only, and is not intended to limit the scope of the present invention. Moreover, in the following description, descriptions of well-known structures and techniques are omitted so as to not unnecessarily obscure the concepts of the present invention.
The invention (namely, the CharmBPM software system) comprises a series of functional modules to help enterprises realize the full life cycle management of the process. Bpm (business Process management) refers to an IT tool for promoting an operation method and a solution for integrating and adjusting between persons, between persons and systems, and between systems according to changes in business environments.
The process is used as an entry point of enterprise management, and the enterprise is helped to realize high integration of all business links and end-to-end process management. Through closed-loop management of the whole life cycle of the processes such as process evaluation, carding, design, operation, monitoring, analysis and optimization, the operation cost of an enterprise is rapidly reduced, the operation efficiency is improved, the operation risk is reduced, and continuous improvement and optimization of enterprise management are realized.
As shown in fig. 1, the whole system of the present invention includes a client, a business process management module, a Redis server module, a document server module, a BPM database server module, a process engine server module, and a process engine database module. A system administrator or enterprise staff accesses the business process management module through a browser, the business process management module is connected with the Redis server module, the document server module and the BPM database server module through an http protocol, the process engine server module is connected with the business process management module and the process engine database module, and the process engine server module is connected with the business process management module through a Tcp/ip protocol.
The business process management module comprises a process evaluation module, a process system module, a process engine module, an integration engine module, a rule engine module and a data analysis module.
And (3) evaluating the process: the method is based on a four-dimensional business process management maturity model as a theoretical basis, integrates the best practices of process consultation in China, and can provide accurate positioning and process management planning suggestions for the current process management level of an enterprise in a multi-role questionnaire mode for companies of different industries and different scales, and through self-evaluation and comparison with the industry average standard, so as to provide ideas and positioning for the subsequent process management of the enterprise.
The process system comprises the following steps: based on a business process classification frame, the business process is sorted, compiled, issued, changed, looked up and executed and tracked in a clear and easy-to-learn graphic expression mode through EVC (enterprise value chain diagram) and Lovem (enterprise visual process modeling) diagram levels, so that the enterprise is helped to quickly realize the hierarchical classification of the process, and the end-to-end process management is realized.
A flow engine: the charmBPM process engine follows the workflow engine technology of WFMC standard, designs an executable process and a form, and realizes the automatic circulation and execution of work tasks among people, people and systems, and systems.
An integration engine: the business process system, as one of the enterprise information infrastructure, needs to fetch and write back data from and to the different systems and drive the process according to different conditions, so that the integration with each business system is very important, and the business integration engine is an important tool for realizing the integration of each system.
A rule engine: in the process of flow design and development of enterprises, very complex business logic is often encountered, and the CharmBPM rule engine helps the enterprises to efficiently manage the business rules thereof through a series of functions such as a vocabulary, an inference engine, a rule table, script analysis, rule authority and the like, so that the decoupling of the flow and the rules is realized.
And (3) data analysis: the charmBPM process analysis system is based on an ETL technology, collects enterprise process operation data, performs multi-view analysis on the number, time, cost, return condition, overtime condition, hastening condition, initiation reason, ending mode and the like of processes according to the dimensions of an organization structure, people, a process template, a work task, a time range and the like, evaluates the values of the existing processes, organizations and personnel, finds out process problems and provides basic data for process optimization.
Firstly, enterprise staff or a system administrator interacts with a system client to carry out system setting or online working, then a business process management system server requests a cache server to check whether cache data exists, if the cache data exists, the cache data is directly read, if the cache data does not exist, a database server is read, if a user has an uploading accessory, the management system stores the accessory in a document server, if the user submits a request form, the management system requests a process engine API (application program interface), related information of the request form is transmitted to the process engine, the process engine stores the request data in a queue firstly, server paralysis caused by high concurrency is avoided, and after the engine reads the request information from the queue, the engine executes business rules according to a process diagram and finally transfers the request to a corresponding task handler.
The business process management platform has the greatest functional characteristic of realizing the combination of a rule engine and a process engine. The rule engine is responsible for realizing the control of a management system, the flow engine is responsible for realizing the control of business logic, the rule engine and the flow engine are combined to greatly improve the flexibility of enterprise management, and the management system can be updated and realized in time along with the continuous optimization of the enterprise management. The invention is applied to enterprise management in a new era, particularly under the conditions of relatively standard enterprise management system, relatively low management efficiency and high management cost, and can help customers to comb and optimize enterprise management so as to ensure that the customers generate maximum management value with the lowest management cost.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the scope of the present invention, and any modifications and equivalents thereof within the spirit and scope of the present invention are included therein.

Claims (9)

1. A business process management system is characterized by comprising a client, a business process management module, a Redis server module, a document server module, a BPM database server module, a process engine server module and a process engine database module; a system administrator or enterprise staff accesses the business process management module through a browser, the business process management module is connected with the Redis server module, the document server module and the BPM database server module through an http protocol, the process engine server module is connected with the business process management module and the process engine database module, and the process engine server module is connected with the business process management module through a Tcp/ip protocol.
2. The business process management system of claim 1, wherein the business process management module comprises a process evaluation module, a process system module, a process engine module, an integration engine module, a rule engine module, and a data analysis module.
3. The business process management system of claim 1, wherein the process evaluation module generates an evaluation report by process self-evaluation and comparison with industry average standards in the form of a multi-role questionnaire.
4. The business process management system of claim 1, wherein the process system module comprises process modeling, process publishing, process statistics, process lookup and process optimization, and is configured to implement hierarchical classification of processes for an enterprise quickly and implement end-to-end process management.
5. The business process management system of claim 1, wherein the process engine module comprises process design, process monitoring, process auditing and portal integration, and the process and the form which can be run are used for realizing automatic circulation and execution of work tasks between persons, persons and systems.
6. The business process management system of claim 1, wherein the integration engine module comprises data mapping, timing operation, information management, and adapters for implementing system integration.
7. The business process management system of claim 1, wherein the rule engine module helps an enterprise efficiently manage its business rules through vocabulary, inference engine, rule table, script parsing, rule authority, and realizes the decoupling of processes and rules.
8. The business process management system of claim 1, wherein the data analysis module collects enterprise process operation data based on an ETL technique, performs multi-view analysis on each process data according to the dimension of organization structure, people, process template, work task and time range, evaluates the value of the existing process, organization and personnel, finds process problems, and provides basic data for process optimization.
9. A working method of a business process management system is characterized by comprising the following steps:
s1, interacting the enterprise staff or the system administrator with the system client to set the system or work online;
s2, the business process management module requests the cache server to check whether cache data exists, if so, the cache data is directly read, and if not, the database server is read;
s3, checking whether the user uploads the attachment, if the user uploads the attachment, the business process management module stores the attachment in the document server;
s4, submitting a request form by a user, requesting a process engine API by a management system, and transmitting the relevant information of the request form to the process engine;
s5, the process engine stores the request data in the queue;
and S6, after the engine reads the request information from the queue, the application single flow is transferred to the corresponding task handler according to the flow chart execution business rule.
CN201811449187.8A 2018-11-29 2018-11-29 Business process management system and working method thereof Pending CN111242400A (en)

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Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111782363A (en) * 2020-06-29 2020-10-16 北京思特奇信息技术股份有限公司 Method and flow system for supporting multi-service scene calling
CN112633830A (en) * 2020-12-21 2021-04-09 北京恒泰实达科技股份有限公司 Workflow system and method capable of quickly integrating application systems
CN112734360A (en) * 2020-12-28 2021-04-30 深圳市瞬点科技有限公司 End-to-end business process management method, device, equipment and storage medium
CN113222545A (en) * 2021-05-14 2021-08-06 中核核电运行管理有限公司 Management system and management method of correlated nuclear power system
CN114240375A (en) * 2021-12-20 2022-03-25 山东中创软件商用中间件股份有限公司 Business process engine management and control method, system and storage medium
CN114331099A (en) * 2021-12-27 2022-04-12 中国联合网络通信集团有限公司 Intensive business processing system and method
CN114371873A (en) * 2022-03-22 2022-04-19 深圳市金政软件技术有限公司 Data structure processing method, device, equipment and storage medium of business process
CN117952403A (en) * 2024-01-29 2024-04-30 东华医为科技有限公司 Construction and execution system and device of business process and electronic equipment

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111782363A (en) * 2020-06-29 2020-10-16 北京思特奇信息技术股份有限公司 Method and flow system for supporting multi-service scene calling
CN112633830A (en) * 2020-12-21 2021-04-09 北京恒泰实达科技股份有限公司 Workflow system and method capable of quickly integrating application systems
CN112633830B (en) * 2020-12-21 2024-03-01 北京恒泰实达科技股份有限公司 Workflow system and method capable of realizing rapid integration of application system
CN112734360A (en) * 2020-12-28 2021-04-30 深圳市瞬点科技有限公司 End-to-end business process management method, device, equipment and storage medium
CN112734360B (en) * 2020-12-28 2024-04-26 深圳市瞬点科技有限公司 End-to-end business process management method, device, equipment and storage medium
CN113222545A (en) * 2021-05-14 2021-08-06 中核核电运行管理有限公司 Management system and management method of correlated nuclear power system
CN113222545B (en) * 2021-05-14 2022-06-17 中核核电运行管理有限公司 Management system and management method of correlated nuclear power system
CN114240375A (en) * 2021-12-20 2022-03-25 山东中创软件商用中间件股份有限公司 Business process engine management and control method, system and storage medium
CN114331099A (en) * 2021-12-27 2022-04-12 中国联合网络通信集团有限公司 Intensive business processing system and method
CN114371873A (en) * 2022-03-22 2022-04-19 深圳市金政软件技术有限公司 Data structure processing method, device, equipment and storage medium of business process
CN114371873B (en) * 2022-03-22 2022-06-14 深圳市金政软件技术有限公司 Data structure processing method, device, equipment and storage medium of business process
CN117952403A (en) * 2024-01-29 2024-04-30 东华医为科技有限公司 Construction and execution system and device of business process and electronic equipment

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