CN111163163B

CN111163163B - Service processing method and device

Info

Publication number: CN111163163B
Application number: CN201911379437.XA
Authority: CN
Inventors: 刘希伟; 范克磊; 苗建基; 高吉涛
Original assignee: Juhaokan Technology Co Ltd
Current assignee: Juhaokan Technology Co Ltd
Priority date: 2019-12-27
Filing date: 2019-12-27
Publication date: 2021-12-31
Anticipated expiration: 2039-12-27
Also published as: WO2021115088A1; CN111163163A

Abstract

The application provides a service processing method and equipment, wherein the method comprises the following steps: acquiring a target service identifier selected by a user and a user identifier of the intelligent television; sending a service request to a server according to the target service identifier and the user identifier so that the server responds to the service request, determining a signed target service and a service package to which the target service belongs based on the target service identifier, and feeding back target detail data of the target service and a service change identifier allowing service change to the smart television after signing is successful; displaying the signing details of the target service on a user interface according to the received target detail data; and displaying a change control on a user interface according to the received service change identification, wherein the change control is configured to change the target service signed by the user into the first service in response to the selection of the user. The user does not need to manually release and then manually sign up, the service processing efficiency is effectively improved, and the user experience is improved.

Description

Service processing method and device

Technical Field

The present application relates to the field of internet technologies, and in particular, to a method and an apparatus for processing a service.

Background

The business payment of the intelligent television generally provides a continuous monthly subscription automatic deduction service in order to reduce the complexity that a user needs to manually input passwords when buying a monthly package and better establish the viscosity of the user, a payment platform and a merchant sign a withholding agreement, and the merchant automatically applies for deduction to the payment platform according to the signed agreement after signing every month.

However, some current services are generally hierarchical services, for example, an educational package is generally a hierarchical package, and a current service processing method cannot automatically deduct a subscription with a payment platform if a user has multiple children and needs to purchase an originally signed package again, and still needs the user to manually release the previous subscription and manually perform a new subscription again, which reduces service processing efficiency and leads to poor user experience.

Disclosure of Invention

The application provides a service processing method and equipment, which aim to overcome the defects of low service processing efficiency and the like in the prior art.

A first aspect of the present application provides a service processing method, which is applied to an intelligent television, and includes:

acquiring a target service identifier selected by a user and a user identifier of the intelligent television;

sending a service request to a server according to the target service identifier and the user identifier so that the server responds to the service request, determines a signed target service and a service package to which the target service belongs based on the target service identifier, and feeds back target detail data of the target service and a service change identifier allowing service change to the smart television after signing succeeds, wherein the service package comprises the target service corresponding to the target service identifier and a first service corresponding to the first service identifier;

displaying the signing details of the target service on a user interface according to the received target detail data; and displaying a change control on the user interface according to the received service change identifier, wherein the change control is configured to respond to the selection of a user and change the target service signed by the user into the first service.

A second aspect of the present application provides a service processing method, applied to an intelligent television, including:

responding to selection of a change control in a user interface by a user, and generating a service adjustment request according to a target service identifier corresponding to a target service, a first service identifier corresponding to the change control and a user identifier of the intelligent television, wherein a first area of the user interface displays signing details of the target service, a second area of the user interface displays the change control, the target service and the first service belong to the same service package, and the target service is determined by a server in response to a service request sent by the user before;

sending the service adjustment request to a server, wherein the server is configured to, in response to the service adjustment request, cancel the right of the user to access the resource corresponding to the target service, open the right of the user to access the resource corresponding to the first service, and return the first detail data of the first service to the smart television;

and receiving the first detail data, and displaying the subscription details of the first service in a first area on the user interface according to the first detail data.

A third aspect of the present application provides a service processing method, which is applied to an intelligent television, and includes:

responding to selection of a change control in a user interface by a user, and generating a service adjustment request according to a target service identifier corresponding to a target service and a user identifier of the intelligent television, wherein a first area of the user interface displays signing details of the target service, a second area of the user interface displays the change control, and the target service is determined by a server in response to a service request sent by the user before;

and sending the service adjustment request to a server, wherein the server is configured to, in response to the service adjustment request, determine a first service to be changed by a user, cancel the right of the user to access the resource corresponding to the target service, start the right of the user to access the resource corresponding to the first service, and return first detail data of the first service to the smart television, wherein the target service and the first service belong to the same service package.

A fourth aspect of the present application provides a method for processing a service, including:

receiving a service request sent by display equipment, wherein the service request comprises a user identifier and a target service identifier;

determining a signed target service and a service package to which the target service belongs based on the target service identifier, and determining the current signing times of the user according to the user identifier;

acquiring a target array identifier in a signing array corresponding to the target service identifier according to the target service identifier and the current signing times, wherein the signing array is a two-dimensional array formed on the basis of the service identifier and the signing times;

sending a signing request to a payment platform according to the user identifier and the target array identifier so as to enable the payment platform to carry out signing processing;

receiving signing result information returned by the payment platform;

and if the signing result information comprises successful signing information, feeding back target detail data of the target service and a service change identifier allowing service change to the display equipment so that the display equipment displays the signing details of the target service on a user interface according to the received target detail data and displays a change control on the user interface according to the received service change identifier, wherein the change control is configured to change the target service signed by the user into a first service in response to the selection of the user, and the service package comprises the target service corresponding to the target service identifier and the first service corresponding to the first service identifier.

A fifth aspect of the present application provides a display device comprising:

the first acquisition module is used for acquiring a target service identifier selected by a user and a user identifier of the display equipment;

a first sending module, configured to send a service request to a server according to the target service identifier and the user identifier, so that the server responds to the service request, determines a signed target service and a service package to which the target service belongs based on the target service identifier, and feeds back target detail data of the target service and a service change identifier allowing service change to the display device after the signing is successful, where the service package includes the target service corresponding to the target service identifier and a first service corresponding to the first service identifier;

the display module is used for displaying the signing details of the target service on a user interface according to the received target detail data; and displaying a change control on the user interface according to the received service change identifier, wherein the change control is configured to respond to the selection of a user and change the target service signed by the user into the first service.

A sixth aspect of the present application provides a server, comprising:

the first receiving module is used for receiving a service request sent by display equipment, wherein the service request comprises a user identifier and a target service identifier;

the determining module is used for determining a signed target service and a service package to which the target service belongs based on the target service identification, and determining the current signing times of the user according to the user identification;

a second obtaining module, configured to obtain, according to the target service identifier and the current subscription frequency, a target array identifier in a subscription array corresponding to the target service identifier, where the subscription array is a two-dimensional array formed based on the service identifier and the subscription frequency;

the second sending module is used for sending a signing request to a payment platform according to the user identifier and the target array identifier so as to enable the payment platform to carry out signing processing;

the second receiving module is used for receiving the signing result information returned by the payment platform;

the second sending module is further configured to, if the subscription result information includes information that the subscription is successful, feed back target detail data of a target service and a service change identifier that allows service change to the display device, so that the display device displays, on a user interface, subscription details of the target service according to the received target detail data, and displays, on the user interface, a change control according to the received service change identifier, where the change control is configured to, in response to a selection of a user, change the target service subscribed by the user to a first service, and the service package includes the target service corresponding to the target service identifier and the first service corresponding to the first service identifier.

A seventh aspect of the present application provides a display device comprising:

the intelligent television comprises a first generation module, a second generation module and a third generation module, wherein the first generation module is used for responding to the selection of a change control in a user interface by a user and generating a service adjustment request according to a target service identifier corresponding to a target service, a first service identifier corresponding to the change control and a user identifier of the intelligent television, the first region of the user interface displays the signing details of the target service, the second region of the user interface displays the change control, the target service and the first service belong to the same service package, and the target service is determined by a server in response to a service request sent by the user before;

a third sending module, configured to send the service adjustment request to a server, where the server is configured to, in response to the service adjustment request, cancel an authority of the user to access the resource corresponding to the target service, open an authority of the user to access the resource corresponding to the first service, and return the first detail data of the first service to the smart television;

and the third receiving module is used for receiving the first detail data and displaying the subscription details of the first service in the first area on the user interface according to the first detail data.

An eighth aspect of the present application provides a display device comprising:

the second generation module is used for responding to the selection of a user on a change control in a user interface, and generating a service adjustment request according to a target service identifier corresponding to a target service and the user identifier of the intelligent television, wherein the first area of the user interface displays the signing details of the target service, the second area of the user interface displays the change control, and the target service is determined by a server in response to a service request sent by the user before;

a fourth sending module, configured to send the service adjustment request to a server, where the server is configured to, in response to the service adjustment request, determine a first service to be changed by a user, cancel an authority of the user to access a resource corresponding to the target service, open an authority of the user to access the resource corresponding to the first service, and return first detail data of the first service to the smart television, where the target service and the first service belong to the same service package;

and the fourth receiving module is used for receiving the first detail data and displaying the subscription details of the first service in the first area on the user interface according to the first detail data.

The method and the device for processing the service, which are provided by the application, obtain a target service identifier selected by a user and a user identifier of the intelligent television through a display device, send a service request to a server according to the target service identifier and the user identifier, the server receives the service request sent by the display device, determines a signed target service and a service package to which the target service belongs based on the target service identifier, determines the current signing times of the user according to the user identifier, obtains a target array identifier in a signing array corresponding to the target service identifier according to the target service identifier and the current signing times, sends the signing request to a payment platform according to the user identifier and the target array identifier so as to sign the payment platform, receives signing result information returned by the payment platform, and if the signing result information comprises signing success information, feeding back target detail data of a target service and a service change identifier allowing service change to the display device, so that the display device displays the signing details of the target service on a user interface according to the received target detail data, and displays a change control on the user interface according to the received service change identifier, thereby realizing that a two-dimensional signing array is maintained, when a user requests the service, signing is requested to a payment platform based on an array identifier corresponding to the service, the service identifier of the service signed by the user is recorded by the service platform, the array identifier of the service signed by the user is recorded by the payment platform, and the array identifiers of the same service identifier at different signing times are different, so that when the user purchases the signed service again, the target array identifier at signing time is different from the target array identifier at the previous signing time when the payment platform requests signing, the payment platform cannot sense the service signed by the user, so that the problem that the signed service cannot be purchased again in the prior art is solved, the user does not need to manually release and manually sign again, the service processing efficiency is effectively improved, the user experience is improved, and the user viscosity and the payment rate can be effectively enhanced.

Drawings

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present application, and for those skilled in the art, other drawings can be obtained according to these drawings without inventive exercise.

FIG. 1 is a schematic structural diagram of a processing system according to an embodiment of the present application

Fig. 2 is a schematic flowchart of a service processing method according to an embodiment of the present application;

FIG. 3 is a schematic illustration of a user interface provided in an embodiment of the present application;

fig. 4 is a schematic view of an interface change according to an embodiment of the present application.

Fig. 5 is a schematic flowchart of a service processing method according to another embodiment of the present application;

fig. 6 is a schematic diagram of a service package interface provided in an embodiment of the present application;

FIG. 7 is a schematic view of an interface change according to another embodiment of the present application;

FIG. 8 is a schematic diagram of an exemplary interface change provided by an embodiment of the present application;

fig. 9 is a flowchart illustrating a service processing method according to yet another embodiment of the present application;

fig. 10 is a flowchart illustrating a service processing method according to another embodiment of the present application;

fig. 11 is a flowchart illustrating a service processing method according to yet another embodiment of the present application;

fig. 12 is an exemplary diagram of a subscription array provided in an embodiment of the present application;

fig. 13 is a schematic flowchart of a service processing method according to another embodiment of the present application;

FIG. 14 is a diagram illustrating an overall architecture of a service platform according to an embodiment of the present invention;

fig. 15 is a schematic flow chart of a service request provided in an embodiment of the present application;

fig. 16 is a schematic flow chart of service adjustment according to an embodiment of the present application;

fig. 17 is a schematic structural diagram of a display device according to an embodiment of the present application;

fig. 18 is a schematic structural diagram of a display device according to another embodiment of the present application;

fig. 19 is a schematic structural diagram of a display device according to still another embodiment of the present application;

fig. 20 is a schematic structural diagram of a server according to an embodiment of the present application.

With the above figures, there are shown specific embodiments of the present application, which will be described in more detail below. These drawings and written description are not intended to limit the scope of the disclosed concepts in any way, but rather to illustrate the concepts of the disclosure to those skilled in the art by reference to specific embodiments.

Detailed Description

In order to make the objects, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.

The terms referred to in this application are explained first:

the right and interests: it refers to what service content a user can enjoy, for example, what package of contents the user can watch on the smart tv. The rights and interests information (or rights and interests data) includes the association relationship between the user and the service, such as the user identification and the corresponding package identification.

Signing: the method is characterized in that a user signs an automatic fee deduction protocol for a service on a payment platform, and the signing comprises the signing of a service platform and the signing of the payment platform.

The service processing method provided by the embodiment of the application is suitable for any service processing scene needing to sign a contract with a payment platform for an automatic fee deduction protocol. Fig. 1 is a schematic structural diagram of a processing system based on an embodiment of the present application. The processing system may include a service platform of a merchant, a payment platform of a third party, and at least one display device. The display device can be a terminal device such as a smart television and a smart phone. Taking the smart television as an example, a user can select a target service to be signed through the smart television on a user interface, for example, click on a displayed target service name, the display device can acquire a target service identifier selected by the user and a user identifier of the smart television, and send a service request to the service platform according to the target service identifier and the user identifier, the service platform is used for receiving the service request sent by the display device, responding to the service request, determining the signed target service and a service package to which the target service belongs based on the target service identifier, determining the current signing times of the service package by the user according to the user identifier in the service request, acquiring a target array identifier in a signed array corresponding to the target service identifier according to the target service identifier in the service request and the current signing times, and sending the signing request to the payment platform according to the user identifier and the target array identifier, after receiving the signing request, the payment platform can send signing page data, such as signing page link, to the service platform, the service platform sends the signing page data to the display device, the display device displays the signing page to the user, the signing page can be a login page of the payment platform, the user can input login information of the payment platform, the login payment platform enters a protocol authorization page for authorization processing, or the signing page directly displays authorization prompt information, when the user successfully inputs the login information, the user confirms authorization signing, a specific signing page can be set according to actual requirements, the application is not limited, and after the user authorizes the payment platform, the payment platform can send signing result information to the service platform; the service platform receives signing result information returned by the payment platform, if the signing result information comprises successful signing information, target detail data of a target service and a service change identifier allowing service change are fed back to the display device, after the display device receives the target detail data of the target service and the service change identifier allowing service change, signing details of the target service are displayed on a user interface according to the received target detail data, a change control is displayed on the user interface according to the received service change identifier, the change control is configured to change the target service signed by the user into a first service in response to selection of the user, and the service package comprises the target service corresponding to the target service identifier and the first service corresponding to the first service identifier. When the signing result fails, failure prompt information can be sent to the display device to be displayed to the user.

The subscription array is a two-dimensional array formed on the basis of the service identifier and the subscription times. The service platform may be one server or a server cluster, and different servers are responsible for different functions, which is not limited in this application. The service package refers to a set of services belonging to a class set according to actual requirements, for example, the service package is an education package, and the education package comprises a series of services such as first grade, second grade, third grade, fourth grade, fifth grade, sixth grade, first second grade, first third grade, first higher grade, second higher grade, third higher grade and the like. The specific service package may also be other types of packages, such as an entertainment package, which may include a series of services for the elderly, middle-aged, youngsters, children, toddlers, etc. The method and the device can be specifically set according to actual requirements, and the embodiment of the application is not limited.

Specifically, the service platform signing data records are service identifiers of user signing services, the payment platform records array identifiers of the user signing services, and the array identifiers of the same service identifier are different in different signing times.

Furthermore, the terms "first", "second", etc. are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. In the description of the following examples, "plurality" means two or more unless specifically limited otherwise.

The following several specific embodiments may be combined with each other, and details of the same or similar concepts or processes may not be repeated in some embodiments. Embodiments of the present invention will be described below with reference to the accompanying drawings.

An embodiment of the present application provides a service processing method, which is applied to an intelligent television, that is, an execution main body of the embodiment is the intelligent television, and may also be other display devices.

As shown in fig. 2, a schematic flow chart of a service processing method provided in this embodiment is shown, where the method includes:

step 101, acquiring a target service identifier selected by a user and a user identifier of the smart television.

Specifically, a user can enter a service package interface at the smart television, a target service control representing a target service and a first service control representing a first service are arranged on the service package interface, and other service controls can be arranged on the service package interface. For example, taking an education series service package (referred to as an education package for short) as an example, the service package interface may include a grade one service control, a grade two service control, a grade three service control, and the like. When the first-grade service control is selected by the user, the first-grade service control is the target service control, and the second-grade service control can be the first service control.

After the user selects the target service identifier, the smart television can acquire the target service identifier selected by the user and the user identifier of the smart television. And the target service identifier is the service identifier corresponding to the target service control. The user identification is identification information, such as a user ID, set for the smart television of the user to identify the user.

And 102, sending a service request to a server according to the target service identifier and the user identifier so that the server responds to the service request, determining the signed target service and the service package to which the target service belongs based on the target service identifier, and feeding back target detail data of the target service and a service change identifier allowing service change to the smart television after signing succeeds.

The service package comprises a target service corresponding to the target service identifier and a first service corresponding to the first service identifier.

Specifically, after the target service identifier selected by the user and the user identifier of the smart television are obtained, the service request may be sent to the server according to the target service identifier and the user identifier, that is, the service request includes the target service identifier and the user identifier.

And after receiving the service request, the server responds to the service request of the intelligent television, determines a signed target service and a service package to which the target service belongs based on the target service identifier, and feeds back target detail data of the target service and a service change identifier allowing service change to the intelligent television after the signing is successful, wherein the service package comprises the target service corresponding to the target service identifier and a first service corresponding to the first service identifier. Specifically, the server determines a signed target service and a service package to which the target service belongs based on a target service identifier, determines the current signing times of a user to the service package according to the user identifier, and acquires a target array identifier in signing data corresponding to the target service identifier according to the target service identifier and the current signing times, the signing data is a two-dimensional array formed based on the service identifier and the signing times, after the server acquires the target array identifier, the server sends a signing request to a payment platform according to the user identifier and the target array identifier, so that the payment platform carries out signing processing and returns signing result information to the server, and if the signing result information comprises successful signing information, the server feeds back target detail data of the target service and a service change identifier allowing service change to the smart television.

For the specific process of the server-side processing, the following embodiments of the server-side method are taken into account, and are not described herein again.

The target detail data may include a name, a validity period, and other related information of the signed target service, and the validity period may include a valid start date and a valid end date, which may be specifically set according to actual requirements. The service change identifier is an identifier corresponding to the change control. The change control may be, for example, an "upgrade" control. The change control is configured to change a target service subscribed by the user to the first service in response to a selection by the user. That is, when the user clicks or selects the change control, the smart television responds to the operation of the user, generates a service adjustment request according to the target service identifier corresponding to the target service, the first service identifier corresponding to the change control and the user identifier of the smart television, and sends the service adjustment request to the server.

In some embodiments, the change control may directly establish a mapping relationship with the first service identifier, and in some embodiments, the change control is only used to trigger a change request (i.e., a service adjustment request), and the server determines the corresponding first service identifier and the first service according to the change request, the target service identifier, and the service package.

And 103, displaying the signing details of the target service on the user interface according to the received target detail data, and displaying a change control on the user interface according to the received service change identification, wherein the change control is configured to change the target service signed by the user into the first service in response to the selection of the user.

Specifically, after receiving the target detail data of the target service and the service change identifier allowing service change, the smart television displays the subscription details of the target service on the user interface according to the received target detail data, and displays the change control on the user interface according to the received service change identifier.

Illustratively, as shown in fig. 3, a schematic diagram of a user interface provided for the present embodiment is shown. The target service signed by the user is a grade-one service, and the validity period is 2019.10.01-2020.09.30. The change control is an 'upgrade level' control.

Optionally, the target service identifier may further include information on a specific manner of the target service subscribed by the user, such as continuous monthly payment, season payment, year payment, and the like. Correspondingly, when a user selects a service (for example, a year) on the service package interface, the user enters a package sub-interface corresponding to the year, a corresponding specific mode control is arranged on the package sub-interface, for example, the user can select a continuous month packing control, and the smart television combines an identifier corresponding to the year control and an identifier corresponding to the continuous month packing control to be used as a target service identifier selected by the user. As shown in fig. 4, a schematic diagram of an interface change provided in this embodiment is shown.

The service processing method provided in this embodiment obtains, by the smart television, a target service identifier selected by a user and a user identifier of the smart television, sends a service request to the server according to the target service identifier and the user identifier, so that the server responds to the service request, determines a subscribed target service and a service package to which the target service belongs based on the target service identifier, and feeds back target detail data of the target service and a service change identifier allowing a service change to be performed to the smart television after the subscription is successful, the smart television displays subscription details of the target service on a user interface according to the received target detail data, and displays a change control on the user interface according to the received service change identifier, the change control is configured to change the target service subscribed by the user into a first service in response to the selection of the user, so that the user can directly subscribe the service selected by the user, even if the service is signed, the service processing efficiency is effectively improved without manually releasing and then manually signing, so that the user experience is improved, the user viscosity and the payment rate can be effectively enhanced, and the problem that the signed service cannot be purchased again in the prior art is solved.

The method provided by the above embodiment is further described in an additional embodiment of the present application.

As shown in fig. 5, a schematic flow chart of a service processing method provided in this embodiment is shown.

As a practical manner, on the basis of the foregoing embodiment, optionally before acquiring the target service identifier selected by the user and the user identifier of the smart television, the method further includes:

step 2011, a service package interface is displayed, and a target service control representing the target service and a first service control representing the first service are set in the service package interface.

Correspondingly, step 101 may specifically include:

step 2012, responding to the selection of the target service control by the user, executing the acquisition of the target service identifier selected by the user and the user identifier of the smart television.

Specifically, when a user needs to sign a contract for a service, the user can log in the server through the smart television, check a service package provided by the server, for example, check an education series service package (i.e., an education package), select an "education package" control on a corresponding interface of the smart television, the smart television can display a service package interface of the education series service for the user, the service package interface is provided with a target service control representing the target service and a first service control representing the first service, and the service package interface can be further provided with other service controls. For example, a grade one service control, a grade two service control, a grade three service control, etc. may be included on the service package interface. When the first-grade service control is selected by the user, the first-grade service control is the target service control, and the second-grade service control can be the first service control. After the user selects the target service control, the smart television can respond to the selection of the target service control by the user, execute the acquisition of the target service identifier selected by the user and the user identifier of the smart television, and perform processing according to the above embodiment after the target service identifier selected by the user and the user identifier of the smart television are acquired, which is not described in detail again.

Illustratively, as shown in fig. 6, a schematic diagram of a service package interface provided for this embodiment is shown.

As another implementable manner, on the basis of the above embodiment, optionally, the target service and the first service are two adjacent services in a continuous series of services, that is, the target service and the first service are two adjacent services in the same service package.

Illustratively, in the case of an educational series service package, the educational series service package includes a series of services continuing at grade one, grade two, grade three, grade four, grade five, grade six, grade one, grade two, grade three, and so on. If the target service is of a second grade, the first service may be of a third grade or a first grade, and if the target service is of a first grade, the first service may be of a first third grade or a second grade. Here, the educational set is taken as an example, and the practical application is not limited to the educational set, but may be any other business set.

As another implementable manner, on the basis of the above-described embodiment, optionally, the target service and the first service are services corresponding to two adjacent school years in an educational service.

Specifically, the target service and the first service are services in an educational package corresponding to two adjacent school years. For example, the target service is a first-class service, and the first service is a second-class service.

As another practicable manner, on the basis of the foregoing embodiment, optionally, the method further includes:

step 2021, in response to the selection of the change control by the user, generating a service adjustment request according to the target service identifier, the first service identifier, and the user identifier of the smart television.

Specifically, for the service subscribed by the user, the user can also quickly perform service adjustment such as upgrading or degrading. Specifically, a user can enter a user interface corresponding to the target service, the user interface displays the subscription details and the change control of the target service, the user can select the change control, the smart television can acquire the target service identifier, the first service identifier and the user identifier, and a service adjustment request is generated according to the target service identifier, the first service identifier and the user identifier.

Step 2022, sending the service adjustment request to the server, where the server is configured to, in response to the service adjustment request, cancel the right of the user to access the resource corresponding to the target service, start the right of the user to access the resource corresponding to the first service, and return the first detail data of the first service to the smart television.

Specifically, after the smart television generates the service adjustment request, the service adjustment request is sent to the server.

And after receiving the service adjustment request, the server responds to the service adjustment request, cancels the authority of the user for accessing the resource corresponding to the target service, starts the authority for the user for accessing the resource corresponding to the first service, and returns the first detail data of the first service to the smart television. The first detail data may include a service name, a validity period and other related data of the first service.

Step 2023, receiving the first detail data, and displaying the subscription details of the first service on the user interface according to the first detail data.

Specifically, after receiving the first detail data, the smart television may display the subscription details of the first service on the user interface according to the first detail data.

Optionally, the server may further obtain a second service identifier that is adjustable based on the first service, and send the second service identifier to the smart television, and the smart television may display a change control on the user interface, where the change control is configured to change the first service signed by the user into the second service in response to a selection of the user. The specific process is similar to the change of the target service into the first service, and is not described herein again.

Illustratively, as shown in fig. 7, a schematic diagram of an interface change provided for the present embodiment is provided. Specifically, for example, the interface change from one grade to two grades is shown.

step 2031, in response to the selection of the change control by the user, generating a service adjustment request according to the target service identifier and the user identifier of the smart television.

Specifically, in response to the selection of the change control by the user, the smart television may further obtain a target service identifier and a user identifier, and generate a service adjustment request according to the target service identifier and the user identifier.

Step 2032, sending the service adjustment request to the server, where the server is configured to, in response to the service adjustment request, determine a first service to be changed by the user, cancel the right of the user to access the resource corresponding to the target service, open the right of the user to access the resource corresponding to the first service, and return the first detail data of the first service to the smart television.

And after the intelligent television generates a service adjustment request, the service adjustment request is sent to the server.

After receiving the service adjustment request, the server responds to the service adjustment request, determines a first service to be changed by the user according to the target service identifier, cancels the authority of the user to access the resource corresponding to the target service, starts the authority of the user to access the resource corresponding to the first service, and returns first detail data of the first service to the smart television.

Step 2033, receiving the first detail data, and displaying the subscription details of the first service on the user interface according to the first detail data.

And after receiving the first detail data, the smart television displays the subscription details of the first service on the user interface according to the first detail data.

In step 2031-.

It should be noted that, in the interaction process between the smart television and the server, the specific process of the server-side processing participates in the following server-side method embodiment, which is not described herein again.

Optionally, the interest duration in the subscription details of the first service is a duration obtained by subtracting the target service usage time from the interest duration of the subscribed target service.

Illustratively, the interest duration of the target service is one year, and when the target service is used for half a year, the user changes the target service into the first service, the interest duration of the first service is half a year.

Optionally, the time point of the end of the right in the subscription details of the first service is the same as the time point of the end of the right in the subscription details of the target service before the change.

Illustratively, the validity period of the target service is 2019.10.01-2020.09.30, and if the user changes the target service to the first service at 2020.06.25, the validity period of the first service is 2020.06.25-2020.09.30, or 2019.10.01-2020.09.30.

As an exemplary implementation, as shown in fig. 8, an exemplary interface change diagram is provided for this embodiment. Specifically, an educational set is taken as an example. When a user purchases a service, firstly, the grade 'one grade' to be purchased is selected on a service package interface, a specific package page is entered, the 'month wrapping in succession' is selected, the smart television displays the two-dimensional code, the two-dimensional code is the signing page two-dimensional code of the payment platform, and the user can authorize signing on the payment platform through code scanning payment. After the subscription is finished, the subscription details of the grade-one service and the upgrade level of a change control are displayed on the user interface of the smart television "

It should be noted that the respective implementable modes in the present embodiment may be implemented individually, or may be implemented in combination in any combination without conflict, and the present application is not limited thereto.

The service processing method provided in this embodiment obtains, by the smart television, a target service identifier selected by a user and a user identifier of the smart television, sends a service request to the server according to the target service identifier and the user identifier, so that the server responds to the service request, determines a subscribed target service and a service package to which the target service belongs based on the target service identifier, and feeds back target detail data of the target service and a service change identifier allowing a service change to be performed to the smart television after the subscription is successful, the smart television displays subscription details of the target service on a user interface according to the received target detail data, and displays a change control on the user interface according to the received service change identifier, the change control is configured to change the target service subscribed by the user into a first service in response to the selection of the user, so that the user can directly subscribe the service selected by the user, even if the service is signed, the service processing efficiency is effectively improved without manually releasing and then manually signing, so that the user experience is improved, the user viscosity and the payment rate can be effectively enhanced, and the problem that the signed service cannot be purchased again in the prior art is solved. The user can also quickly adjust the signed service without purchasing the service again, thereby further improving the service processing efficiency and improving the user experience.

Another embodiment of the present application provides a service processing method, which is applied to an intelligent television.

As shown in fig. 9, a schematic flow chart of a service processing method provided in this embodiment is shown. The method comprises the following steps:

step 301, in response to the selection of the change control in the user interface by the user, generating a service adjustment request according to the target service identifier corresponding to the target service, the first service identifier corresponding to the change control, and the user identifier of the smart television.

The method comprises the steps that a first area of a user interface displays signing details of a target service, a second area of the user interface displays a change control, the target service and the first service belong to the same service package, and the target service is determined by a server in response to a service request sent by a user before.

Step 302, sending the service adjustment request to a server, where the server is configured to, in response to the service adjustment request, cancel the right of the user to access the resource corresponding to the target service, open the right of the user to access the resource corresponding to the first service, and return the first detail data of the first service to the smart television.

And after the intelligent television generates a service adjustment request, the service adjustment request is sent to the server. And after receiving the service adjustment request, the server responds to the service adjustment request, cancels the authority of the user for accessing the resource corresponding to the target service, starts the authority for the user for accessing the resource corresponding to the first service, and returns the first detail data of the first service to the smart television. The first detail data may include a service name, a validity period and other related data of the first service

Step 303, receiving the first detail data, and displaying the subscription details of the first service in the first area on the user interface according to the first detail data.

After receiving the first detail data, the smart television may display the subscription details of the first service on the user interface according to the first detail data, specifically, the subscription details of the first service may be displayed in a first area on the user interface.

According to the service processing method provided by the embodiment, the smart television responds to the selection of the user on the change control in the user interface, a service adjustment request is generated according to the target service identifier corresponding to the target service, the first service identifier corresponding to the change control and the user identifier of the smart television, the service adjustment request is sent to the server, the server responds to the service adjustment request, the right of the user for accessing the resource corresponding to the target service is cancelled, the right of the user for accessing the resource corresponding to the first service is opened, the first detail data of the first service is returned to the smart television, the smart television receives the first detail data, the subscription details of the first service are displayed in the first area on the user interface according to the first detail data, the service is adjusted quickly, and the service processing efficiency and the user experience are improved effectively.

As shown in fig. 10, a schematic flow chart of a service processing method provided in this embodiment is shown. The method comprises the following steps:

step 401, in response to the selection of the change control in the user interface by the user, generating a service adjustment request according to the target service identifier corresponding to the target service and the user identifier of the smart television.

The first area of the user interface displays the signing details of the target service, the second area of the user interface displays the change control, and the target service is determined by the server in response to a service request sent by a user before.

Step 402, sending the service adjustment request to a server, wherein the server is configured to, in response to the service adjustment request, determine a first service to be changed by the user, cancel the right of the user to access the resource corresponding to the target service, open the right of the user to access the resource corresponding to the first service, and return the first detail data of the first service to the smart television.

Wherein the target service and the first service belong to the same service package.

Step 403, receiving the first detail data, and displaying the subscription details of the first service in the first area on the user interface according to the first detail data.

It should be noted that the specific operations of the steps in this embodiment have been described in detail in the above embodiments, and are not described herein again.

According to the service processing method provided by the embodiment, the smart television responds to the selection of a user on a change control in a user interface, a service adjustment request is generated according to a target service identifier corresponding to a target service and a user identifier of the smart television, the service adjustment request is sent to the server, the server responds to the service adjustment request, determines a first service to be changed by the user, cancels the authority of the user to access resources corresponding to the target service, starts the authority of the user to access the resources corresponding to the first service, and returns the first detail data of the first service to the smart television, the smart television receives the first detail data, displays the subscription details of the first service in a first area on the user interface according to the first detail data, the service is adjusted quickly, and the service processing efficiency and the user experience are improved effectively.

Another embodiment of the present application provides a method for processing a service, which is used for processing a service that needs to be automatically deducted. The execution main body of this embodiment is a server, and this server can be an independent server, also can be a server cluster, can also be the high in the clouds, specifically can set up according to actual demand.

As shown in fig. 11, a schematic flow chart of a service processing method provided in this embodiment is shown, where the method includes:

step 501, receiving a service request sent by a display device, where the service request includes a user identifier and a target service identifier.

Specifically, the display device may be an intelligent television, or may be another display device, in this embodiment, taking an intelligent television as an example, when a user needs to purchase a certain product or service, a service request may be sent to the service platform through the display device, where the service request includes a user identifier of the intelligent television and a target service identifier to be signed. The user identification may be a user ID or other identifying information obtained by the user registering with the service platform (i.e., server). The target service identifier may be identifying information set by the service platform for each service.

Illustratively, taking the smart television service as an example, when a user needs to purchase a service in an education series service package (hereinafter, also referred to as an education package), the user can log in the service platform through the display device, and view the services that the service platform can provide, for example, in the education series service package, services of grade one, grade two, grade three and the like can be provided, when a certain service is determined to be purchased, a service package interface of the education series service package can be accessed, the corresponding service is selected on the service package interface, the display device may obtain the user identifier and the target service identifier selected by the user, for example, the education series service package includes services of a first grade, a second grade, a third grade, a fourth grade, and the like, which correspond to the service identifiers T1, T2, T3, T4, and the like, and if the user selects a second grade service, the display device may obtain the user ID and the target service identifier T2.

The display device generates a service request according to the user identifier and the target service identifier, and sends the service request to the service platform, and the service platform can receive the service request sent by the display device. The service request is used for purchasing the target service corresponding to the target service identification. For example, if the user selects the second-class service control, the service request indicates that the user wants to purchase the second-class service.

Step 502, determining the signed target service and the service package to which the target service belongs based on the target service identifier, and determining the current signing times of the user according to the user identifier.

Specifically, after receiving a service request sent by the display device, the service platform may obtain a user identifier and a target service identifier from the service request, determine a signed target service and a service package to which the target service belongs based on the target service identifier, and determine the current signing times of the user according to the user identifier, that is, the service request of the user belongs to the signing for the second time.

For example, historical subscription data of the user may be obtained according to the user identifier, and the subscription data records information such as the user identifier, the purchased service identifier, and the effective time of purchasing the service. And determining the signed times of the user according to the signing data, wherein the current signing times are the signed times plus 1.

Step 503, according to the target service identifier and the current signing times, acquiring a target array identifier in a signing array corresponding to the target service identifier, where the signing array is a two-dimensional array formed based on the service identifier and the signing times.

Specifically, a subscription array may be preset, where the subscription array may be a two-dimensional array of M × N, where M is a preset subscription number threshold, and N is a service number. After the current signing times of the user are determined, the target array identifier in the signing array corresponding to the target service identifier can be obtained according to the target service identifier and the current signing times.

Illustratively, the signed array Y is a two-dimensional array of 3 x 3:

here, ij may represent an array identifier, i is 1, 2, 3, and j is 1, 2, 3. i may represent a number of subscriptions and j may represent a service identity. Or the ith row of the signed array represents the ith signing, and the jth column of the signed array represents the jth service. That is, the preset subscription number threshold is 3, and the service number is 3.

If the current signing times of the user is determined to be 2, the target service identifier is T2, the 1 st column in the preset signing array Y corresponds to the service identifier T1, the 2 nd column corresponds to T2, and the 3 rd column in the preset signing array Y corresponds to T3, and the target array identifier corresponding to the signing array can be determined to be 22 according to the target service identifier and the current signing times.

It should be noted that the subscription array, the service identifier, and the array identifier are only exemplary illustrations and are not limited thereto, and the specific subscription array, the service identifier, and the array identifier may be set according to actual requirements.

Optionally, in order to facilitate maintenance, the services may also be classified, each class is a service package, each service package includes multiple services, and each service package corresponds to one subscription array. A package identifier may be set for each service package, and the service request of the user may further include a target package identifier, and the corresponding subscription array is determined according to the target package identifier.

Illustratively, an educational package includes a series of businesses that continue at grade one, grade two, grade three, grade four, grade five, grade six, grade one, grade two, grade three, grade one higher, grade two higher, grade three higher, etc. Dividing the services into a plurality of meal packages according to requirements, such as a primary school meal package, a primary school meal package and a high school meal package, wherein the primary school meal package comprises 6 services, the primary school meal package comprises 3 services, and the high school meal package comprises 3 services, illustratively, each service can correspond to one school year, the primary school meal package corresponds to one signing array, and the high school meal package corresponds to one signing array. A package identification may be set for each package. When the user selects the service 2 (service identifier is T2) in the primary school package, the package identifier of the primary school package can be obtained, and the corresponding subscription array is determined according to the package identifier.

Illustratively, as shown in fig. 12, an exemplary schematic diagram of a subscription array provided for this embodiment is provided. If a package contains n packages (i.e. services), the corresponding package signing array is an n x n two-dimensional array, if the package m (m is less than or equal to n) is selected when the user signs for the 1 st time, the package corresponding to [1, m ] in the signing array is recorded in the payment platform, and similarly, the package j (j is less than or equal to n) is selected when the user signs for the ith (i is less than or equal to n) time, the package corresponding to [ i, j ] in the signing array is recorded in the payment platform, and the user can sign for n times repeatedly.

Illustratively, the primary package includes 6 packages (including first grade, second grade, third grade, fourth grade, fifth grade, and sixth grade), and the service identifiers are T1, T2, T3, T4, T5, and T6, respectively, that is, the corresponding package subscription array is a two-dimensional array of 6 × 6:

if the target service to be signed by the user is a second-grade service and the current signing number is 1 (namely, signing for the first time), the target array identifier in the signing array corresponding to the obtained target service identifier is 12; if the user continues signing once, the current signing number is 2, and the target service is in third grade, the target array identifier in the signing array corresponding to the obtained target service identifier is 23.

If the user continues to sign for the first year in 5 th year and the target service identifier is first, the signing array of the package of the junior high school dinning package continuing to the package of the primary school can be determined according to the signing array corresponding to the package of the primary school, the current signing times are updated to the first signing in the package of the junior high school dinning package, and the target array identifier corresponding to the target service identifier obtained according to the target service identifier and the current signing times in the signing array is 11 in the signing array Y2 corresponding to the package of the junior high school dinning package. Specifically, for a meal package with a continuation relation, the continuation relation between the signing arrays corresponding to each meal package can be set so as to facilitate signing or upgrading across meal packages, and the continuation relation can be specifically set according to actual requirements and is not repeated herein. The specific form of the array identifier for different sets of meal packages can be set as a unique identifier according to actual requirements, and the above description is only an example. For example, Aij can be used as the array identifier in the primary school package, and Bij can be used as the array identifier in the primary school package. Or combining the array name + array element as the array identifier. For example, the contracted array corresponding to the primary school package is Y1, the target service identifier corresponds to 12 in Y1, and the target array identifier is Y112, or Y1-12, etc.

Alternatively, the whole service package composed of a series of continuous services may be set as a subscription array, for example, a 12 × 12 subscription array is set for a total of 16 services in the primary school, the junior middle school, and the senior in the above education package, so as to implement successful subscription of the services.

And step 504, sending a signing request to the payment platform according to the user identifier and the target array identifier so as to enable the payment platform to carry out signing processing.

Specifically, after the target array identifier is obtained, a subscription request may be sent to the payment platform according to the user identifier and the target array identifier, where the subscription request includes the user identifier, the target array identifier, and other service-related information, such as cost information. The method can be specifically set according to actual requirements.

After receiving the signing request, the payment platform can send signing page data, such as a signing page link, to the service platform, the service platform sends the signing page link to the display device, and displays the signing page to a user, wherein the signing page can be a login page of the payment platform, the user can input login information of the payment platform, the login payment platform enters a protocol authorization page for authorization processing, or the signing page directly displays authorization prompt information, and when the user inputs the login information successfully, the user confirms authorization signing; the data of the signing page can be in the form of a two-dimensional code, a bar code, a link and the like, and can be set according to actual requirements, for example, the link of the signing page is displayed to a user in the form of a two-dimensional code, the user can scan the two-dimensional code through a mobile terminal (such as a mobile phone) to enter the signing page, the specific signing page can be set according to the actual requirements, and the application is not limited. After the user authorizes the payment platform, the payment platform may send the subscription result information to the service platform.

Optionally, after receiving the subscription request, the payment platform may further determine whether the user meets the subscription condition according to the subscription request, if yes, return the subscription page data, and if not, return the prompt information that does not meet the subscription condition to the service platform, and the service platform sends the prompt information to the display device to be displayed to the user.

Optionally, a paymate interface may be invoked to initiate a sign-up request to the paymate.

And 505, receiving the signing result information returned by the payment platform.

Specifically, after the user authorizes the payment platform, the payment platform may send the subscription result information to the service platform; and the service platform receives the signing result information returned by the payment platform.

The subscription result information received by the payment platform may include information of successful subscription and subscription content, or include information of failed subscription. For example, if the subscription processing of the payment platform fails due to some other reasons, the subscription result information returned to the service platform includes information of subscription failure.

Step 506, if the signing result information includes successful signing information, feeding back target detail data of the target service and a service change identifier allowing service change to the display device, so that the display device displays signing details of the target service on the user interface according to the received target detail data, and displays a change control on the user interface according to the received service change identifier, wherein the change control is configured to change the target service signed by the user into the first service in response to selection of the user.

Specifically, after receiving the subscription result information sent by the payment platform, corresponding service processing may be performed according to the subscription result information. Specifically, if the contract signing result information includes information that the contract signing is successful, target detail data of the target service and a service change identifier that allows service change are fed back to the display device.

And after receiving the target detail data and the service change identification, the display equipment displays the signing details of the target service on the user interface according to the target detail data and displays the change control on the user interface according to the service change identification. The change control is configured to change a target service signed by a user into a first service in response to selection of the user, wherein the service package comprises the target service corresponding to the target service identifier and the first service corresponding to the first service identifier.

Optionally, if the subscription result information includes information of subscription failure, the server may further display, to the user, prompt information of subscription failure according to the subscription result information. The method can be specifically set according to actual requirements.

The service processing method provided in this embodiment determines, by receiving a service request sent by a display device, a signed target service and a service package to which the target service belongs based on a target service identifier, determines a current signing frequency of a user according to the user identifier, obtains a target array identifier in a signed array corresponding to the target service identifier according to the target service identifier and the current signing frequency, sends a signing request to a payment platform according to the user identifier and the target array identifier to make the payment platform perform signing processing, receives signing result information returned by the payment platform, and feeds back target detail data of the target service and a service change identifier allowing service change to the display device if the signing result information includes signing success information, so that the display device displays the signing details of the target service on a user interface according to the received target detail data, and the change control is displayed on the user interface according to the received service change identifier, thereby realizing that the service processing efficiency is effectively improved by maintaining a two-dimensional signing array, when a user requests the service, the user requests the signing to the payment platform based on the array identifier corresponding to the service, the service platform records the service identifier of the service signed by the user, the payment platform records the array identifier of the service signed by the user, and the array identifiers of the same service identifier at different signing times are different, so that when the user purchases the signed service again, the payment platform can not sense the service signed by the user because the signing times are different from the previous signing times and the target array identifier at the time of requesting the signing to the payment platform is different, thereby solving the problem that the signed service can not be purchased again in the prior art, leading the user to have no need to manually release the manual signing again, thereby improving user experience and effectively enhancing user stickiness and payment rate.

The present application further provides a supplementary description of the method provided in the above embodiments.

As shown in fig. 13, a schematic flow chart of a service processing method provided in this embodiment is shown.

As an implementable manner, on the basis of the above embodiment, optionally after sending the subscription request to the payment platform according to the user identifier and the target array identifier, the method further includes

Step 6011, the signing page data returned by the payment platform is received.

Step 6012, the data of the subscription page is sent to the display device, so that the user authorizes the subscription to the payment platform.

Specifically, after receiving the signing request, the payment platform may send signing page data, such as a signing page link, a signing page two-dimensional code, a barcode, and the like, to the service platform, where the service platform sends the signing page data to the display device, and displays the signing page to the user, where the signing page may be a login page of the payment platform, the user may input login information of the payment platform, log in the payment platform to a protocol authorization page, and perform authorization processing, or the signing page directly displays authorization prompt information, and when the user successfully inputs the login information, it indicates that the user confirms signing authorization, and a specific signing page may be set according to actual needs, which is not limited in this application. After the user authorizes the payment platform, the payment platform may send the subscription result information to the service platform.

As another implementable manner, on the basis of the foregoing embodiment, optionally, determining the current subscription frequency of the user according to the user identifier specifically includes:

step 5021, obtaining the subscription data of the user according to the user identification.

Step 5022, determining the current signing times of the user according to the signing data.

Specifically, the historical subscription data of the user may be obtained according to the user identifier, and the subscription data records information such as the user identifier, the purchased service identifier, and the effective time of purchasing the service. And determining the signed times of the user according to the signing data, wherein the current signing times are the signed times plus 1.

As another practicable manner, on the basis of the foregoing embodiment, optionally, after the step 5021, the method further includes:

step 6021, according to the target service mark and the signing data, judging whether the user meets the requirement of the target service.

Specifically, after the subscription data of the user is obtained according to the user identifier, it may be further determined whether the user meets the requirement of the target service according to the target service identifier and the subscription data, if yes, step 5022 is performed, and if not, the unsatisfactory prompt information is displayed to the user. The specific content of the prompt message can be set according to actual requirements.

As another implementable manner, on the basis of the above embodiment, optionally, the subscription array is a two-dimensional array of M × N, where M is a preset subscription number threshold, and N is a service number; correspondingly, step 503 specifically includes:

step 5031, determining a target column corresponding to the signed array according to the target service identifier.

Step 5032, determining the target row corresponding to the signing array according to the current signing times.

Step 5033, according to the target row and the target column, a target array identifier in the signed array corresponding to the target service identifier is obtained.

Specifically, each row of the signed array may correspond to different signing times, each column of the signed array may correspond to different services, a target column corresponding to the signed array may be determined according to the target service identifier, a target row corresponding to the signed array may be determined according to the current signing times, and after the target row and the target column are determined, the corresponding target array identifier may be determined.

It should be noted that step 5031 and step 5032 are not in sequence.

Optionally, each row of the subscription array may correspond to a different service, and each column of the subscription array may correspond to a different subscription number.

As another implementable manner, on the basis of the foregoing embodiment, optionally, if the subscription result information includes information of subscription failure, a message of service request failure is returned to the display device.

Specifically, if the subscription result information includes the information of subscription failure, the prompt information of subscription failure is displayed to the user according to the subscription result information.

As another practicable manner, on the basis of the foregoing embodiment, optionally, the method may further include:

step 6031, a service adjustment request sent by the display device is received, where the service adjustment request includes a user identifier, a target service identifier, and a first service identifier.

Step 6032, according to the service adjustment request, the right of the user to access the resource corresponding to the target service is cancelled, and the right of the user to access the resource corresponding to the first service is opened.

Step 6033, returning the first detail data of the first service to the display device, so that the display device displays the subscription details of the first service on the user interface according to the first detail data.

After receiving the first detail data, the smart television can display the subscription details of the first service on the user interface according to the first detail data.

step 6041, receiving a service adjustment request sent by the display device, where the service adjustment request includes a user identifier and a target service identifier.

Step 6042, according to the service adjustment request, determining a first service to be changed by the user, canceling the right of the user to access the resource corresponding to the target service, and opening the right of accessing the resource corresponding to the first service for the user.

Step 6043, returning the first detail data of the first service to the display device, so that the display device displays the subscription details of the first service on the user interface according to the first detail data.

It should be noted that the difference between step 6041-6043 and step 6031-6033 is that the service adjustment request does not include the first service identifier, the server is required to determine the first service to be changed by the user according to the service adjustment request, and the others are consistent with step 6031-6033, and are not described herein again.

Optionally, after receiving a service adjustment request sent by the display device, the method further includes:

step 6051, obtain the subscription data of the user according to the user identifier.

Step 6052, determine whether the user meets the adjustment condition according to the subscription data of the user.

Specifically, for a group of services corresponding to a subscription array, a user may directly perform service adjustment through a display device, that is, may adjust one service (i.e., a target service) in the group of services to another service (i.e., a first service) in the group of services. The user can select through the display device page, select an original service (i.e., a target service) and a target service (i.e., a first service) to be adjusted, and the display device can obtain the user identifier, the original service identifier (i.e., a target service identifier) and the target service identifier (i.e., a first service identifier) to be adjusted, generate a service adjustment request, and send the service adjustment request to the service platform.

After receiving the service adjustment request, the service platform may obtain signed subscription data of the user according to the user identifier, determine whether the user meets the service adjustment condition according to the subscription data, if so, update the subscription data and rights and interests information of the user according to the original service identifier and the target service identifier, and return a service adjustment result to the display device, so that the user can know whether the adjustment is successful, specifically, cancel the right of the user to access the resource corresponding to the target service, open the right of the user to access the resource corresponding to the first service, and return the first detail data of the first service to the display device, so that the display device displays the subscription details of the first service on the user interface according to the first detail data.

For example, the user has purchased a second-grade service, and if the user's child upgrades from the second grade to the third grade, and the user wants to adjust the second-grade service to the third-grade service, the one-key upgrade may be performed through the display device. The service platform provides a service adjustment page for the user through the display equipment, and the user sends a service adjustment request to the service platform after the service adjustment page is selected and determined.

Optionally, for a group of services corresponding to a subscription array, the user may adjust at will, that is, may upgrade or downgrade, and is not limited specifically.

Optionally, in order to improve the service processing efficiency, after the services are divided into service packages, each service package is equivalent to a group of services corresponding to one subscription array, and then it may be set that only the services in one service package allow the user to adjust the services.

If the service platform determines that the user meets the adjustment condition according to the subscription data of the user, the service platform directly updates the subscription data and the interest information of the user, updates the subscription data of the user into the subscription data corresponding to the third-grade service, and updates the interest information of the user into the incidence relation between the user identifier and the third-grade service. And the user does not need to sign a contract again with the payment platform, so that the user operation is greatly facilitated, the user experience is further improved, and the user stickiness and the payment rate are enhanced.

The adjustment condition may be set according to actual requirements, for example, it may be set that only two adjacent services can be adjusted, or only adjacent services in the same set of meal packets can be adjusted, or services in one set of meal packets can be adjusted at will, and so on.

For example, in an educational package as an example, the adjustment condition is that only two adjacent services in the same package (for example, a package for a primary school) can be adjusted, when the user upgrades from a second grade to a third grade, it can be determined that the target service and the first service belong to the same package, that is, the package for the primary school, and the two adjacent services are determined that the user meets the adjustment condition.

Optionally, the target service and the first service are two adjacent services in a continuous series of services.

Optionally, the target business and the first business are businesses in the educational business that correspond to two adjacent school years.

As an exemplary implementation manner, as shown in fig. 14, a schematic diagram of an overall architecture of a service platform on which the embodiment of the present application is based is shown. The overall architecture of the service platform can be divided into three layers: the service exhibition layer, the service control layer and the service entity layer.

The service presentation layer mainly presents data for users for interaction, the service control layer mainly judges and controls service logic through each module of the service entity layer, and the service entity layer can comprise specific service modules, service logic realization and service data storage.

Specifically, the service entity layer comprises a payment module, a package module, a rights module and a signing module, wherein the payment module can directly interact with a third-party payment platform, the package, the rights and the signing have respective data storage, and the most important is a package signing two-dimensional data control module which is used for maintaining a package signing array.

Optionally, each layer of the service platform and each module included in each layer may be disposed in one server, or may be disposed in a plurality of servers in any combination.

Illustratively, the service presentation layer is a server (for example, referred to as a first server), the service control layer is a server (for example, referred to as a second server), the payment module, the package module, the right module and the subscription module are each a server, and are respectively referred to as a third server, a fourth server, a fifth server and a sixth server, and the package data, the user right data and the user package data are also respectively stored in different servers, which are respectively referred to as a seventh server, an eighth server and a ninth server. The package contract array is maintained at a server (e.g., referred to as the tenth server). The servers form a server cluster to provide services to users.

Illustratively, at least two of the above parts are combined in one server. The method and the device can be specifically set according to actual requirements, and the embodiment of the application is not limited.

Based on the above overall architecture, as shown in fig. 15, an exemplary flow diagram of the service request provided for the present embodiment is shown. The method specifically comprises the following steps:

1. the user initiates a subscription application (i.e. a service request), and the service presentation layer notifies the service control layer.

2. The service control layer firstly obtains the signing data of the user from the signing module, judges whether the signing application is valid according to the signing data of the user, and judges that the signing belongs to the signing for the second time (namely, the current signing times is determined).

3. And calling a package signing array according to the signing of the first time to obtain a package id (namely a target array identifier) in an array corresponding to the signing.

4. And calling a payment module to initiate a signing request, and calling an interface of a third-party payment platform by the payment module to apply for signing.

5. After the payment platform applies for successful signing, the relevant identification (namely signing page data) of the signing session is returned, and the service control layer returns the data such as the relevant identification to the service display layer.

6. And the service display layer pulls up a signing authorization page (namely a signing page) of the third-party payment platform according to the returned data, and the user completes signing authorization on the authorization page.

7. The third-party payment platform recalls the successful signing result and then calls the signing module and the interest module to update signing information (also called signing data) and interest information respectively according to the signing result.

Exemplarily, as shown in fig. 16, a schematic flow chart of service adjustment provided for this embodiment is shown. The specific process is as follows:

1. the user initiates a package adjustment application (i.e., a service adjustment request).

2. The service control layer firstly calls a signing module to obtain user signing data and judges whether package adjustment can be carried out.

3. If the package can be adjusted, the signing module and the interest module are respectively informed to update the signing information and the interest information of the user.

It should be noted that, in the embodiments of the present application, specific descriptions or limitations for the same steps or the same terms may be mutually referred to, and are not repeated herein.

The service processing method provided in this embodiment determines, by receiving a service request sent by a display device, a signed target service and a service package to which the target service belongs based on a target service identifier, determines a current signing frequency of a user according to the user identifier, obtains a target array identifier in a signed array corresponding to the target service identifier according to the target service identifier and the current signing frequency, sends a signing request to a payment platform according to the user identifier and the target array identifier to make the payment platform perform signing processing, receives signing result information returned by the payment platform, and feeds back target detail data of the target service and a service change identifier allowing service change to the display device if the signing result information includes signing success information, so that the display device displays the signing details of the target service on a user interface according to the received target detail data, and the change control is displayed on the user interface according to the received service change identifier, thereby realizing that the service processing efficiency is effectively improved by maintaining a two-dimensional signing array, when a user requests the service, the user requests the signing to the payment platform based on the array identifier corresponding to the service, the service platform records the service identifier of the service signed by the user, the payment platform records the array identifier of the service signed by the user, and the array identifiers of the same service identifier at different signing times are different, so that when the user purchases the signed service again, the payment platform can not sense the service signed by the user because the signing times are different from the previous signing times and the target array identifier at the time of requesting the signing to the payment platform is different, thereby solving the problem that the signed service can not be purchased again in the prior art, leading the user to have no need to manually release the manual signing again, thereby improving user experience and effectively enhancing user stickiness and payment rate. And the method can provide quick service adjustment service for the user, and further improve the service processing efficiency and the user experience.

Yet another embodiment of the present application provides a display device for performing the method of the above display device side embodiment. The display device may be the above-mentioned smart television, or may be another display device.

As shown in fig. 17, a schematic structural diagram of the display device provided in this embodiment is shown. The display device 70 includes a first obtaining module 71, a first sending module 72 and a display module 73, where the first obtaining module is configured to obtain a target service identifier selected by a user and a user identifier of the display device; the first sending module is used for sending a service request to the server according to the target service identifier and the user identifier so as to enable the server to respond to the service request, determine a signed target service and a service package to which the target service belongs based on the target service identifier, and feed back target detail data of the target service and a service change identifier allowing service change to the display device after the signing is successful, wherein the service package comprises the target service corresponding to the target service identifier and a first service corresponding to the first service identifier; the display module is used for displaying the signing details of the target service on the user interface according to the received target detail data; and displaying a change control on a user interface according to the received service change identification, wherein the change control is configured to change the target service signed by the user into the first service in response to the selection of the user.

With regard to the display device in the present embodiment, the specific manner in which each module performs operations has been described in detail in the embodiment related to the method, and will not be elaborated here.

The present application further provides a supplementary description of the display device provided in the above embodiments.

As an implementable manner, on the basis of the above embodiment, optionally, the display module is further configured to display a service package interface, where a target service control representing the target service and a first service control representing the first service are set in the service package interface; and the first acquisition module is specifically used for responding to the selection of the target service control by the user and executing the acquisition of the target service identification selected by the user and the user identification of the intelligent television.

As a practical way, on the basis of the above embodiment, optionally, the target service and the first service are two adjacent services in a continuous series of services.

As a practical way, on the basis of the above embodiment, optionally, the target service and the first service are services corresponding to two adjacent school years in the education service.

As an implementable manner, on the basis of the foregoing embodiment, optionally, the first obtaining module is further configured to generate, in response to selection of the change control by the user, a service adjustment request according to the target service identifier, the first service identifier, and the user identifier of the smart television; the server is configured to, in response to the service adjustment request, cancel the right of the user to access the resource corresponding to the target service, open the right of the user to access the resource corresponding to the first service, and return the first detail data of the first service to the smart television; and the display module is also used for receiving the first detail data and displaying the subscription details of the first service on the user interface according to the first detail data.

As an implementable manner, on the basis of the above embodiment, optionally, the first obtaining module is further configured to generate a service adjustment request according to the target service identifier and the user identifier of the smart television in response to selection of the change control by the user; the server is configured to respond to the service adjustment request, determine a first service to be changed by the user, cancel the authority of the user to access the resource corresponding to the target service, start the authority of the user to access the resource corresponding to the first service, and return first detail data of the first service to the smart television; and the display module is also used for receiving the first detail data and displaying the subscription details of the first service on the user interface according to the first detail data.

As a practical manner, on the basis of the foregoing embodiment, optionally, the interest duration in the subscription details of the first service is a duration obtained by subtracting the usage time of the target service from the interest duration of the subscribed target service.

As a practical manner, on the basis of the above embodiment, optionally, the time point of the right ending in the subscription details of the first service is the same as the time point of the right ending in the subscription details of the target service before the change.

Yet another embodiment of the present application provides a display device for performing the method provided by the above embodiment.

As shown in fig. 18, a schematic structural diagram of the display device provided in this embodiment is shown. The display device 80 includes a first generating module 81, a third transmitting module 82, and a third receiving module 83.

The system comprises a first generation module, a second generation module and a server, wherein the first generation module is used for responding to the selection of a change control in a user interface by a user and generating a service adjustment request according to a target service identifier corresponding to a target service, a first service identifier corresponding to the change control and a user identifier of the intelligent television; the third sending module is used for sending the service adjustment request to the server, and the server is configured to respond to the service adjustment request, cancel the authority of the user for accessing the resource corresponding to the target service, open the authority of the user for accessing the resource corresponding to the first service, and return the first detail data of the first service to the smart television; and the third receiving module is used for receiving the first detail data and displaying the subscription details of the first service in the first area on the user interface according to the first detail data.

As shown in fig. 19, a schematic structural diagram of the display device provided in this embodiment is shown. The display device 90 includes a second generating module 91, a fourth transmitting module 92, and a fourth receiving module 93.

The second generation module is used for responding to the selection of a user on a change control in the user interface, generating a service adjustment request according to a target service identifier corresponding to the target service and a user identifier of the smart television, wherein the first area of the user interface displays the signing details of the target service, the second area of the user interface displays the change control, and the target service is determined by the server in response to a service request sent by the user before; the fourth sending module is used for sending the service adjustment request to the server, and the server is configured to respond to the service adjustment request, determine a first service to be changed by the user, cancel the authority of the user to access the resource corresponding to the target service, start the authority of the user to access the resource corresponding to the first service, and return first detail data of the first service to the smart television, wherein the target service and the first service belong to the same service package; and the fourth receiving module is used for receiving the first detail data and displaying the subscription details of the first service in the first area on the user interface according to the first detail data.

Yet another embodiment of the present application provides a server for performing the method of the server-side embodiment.

As shown in fig. 20, a schematic structural diagram of the server provided in this embodiment is shown. The server 100 includes a first receiving module 1001, a determining module 1002, a second obtaining module 1003, a second sending module 1004, and a second receiving module 1005.

The first receiving module is used for receiving a service request sent by the display equipment, wherein the service request comprises a user identifier and a target service identifier; the determining module is used for determining the signed target service and the service package to which the target service belongs based on the target service identification, and determining the current signing times of the user according to the user identification; the second acquisition module is used for acquiring a target array identifier in a signing array corresponding to the target service identifier according to the target service identifier and the current signing times, and the signing array is a two-dimensional array formed on the basis of the service identifier and the signing times; the second sending module is used for sending a signing request to the payment platform according to the user identifier and the target array identifier so as to enable the payment platform to carry out signing processing; the second receiving module is used for receiving the signing result information returned by the payment platform; and the second sending module is further configured to, if the subscription result information includes information that the subscription is successful, feed back target detail data of the target service and a service change identifier that allows service change to the display device, so that the display device displays subscription details of the target service on the user interface according to the received target detail data, and displays a change control on the user interface according to the received service change identifier, where the change control is configured to change the target service subscribed by the user to the first service in response to a selection of the user, and the service package includes the target service corresponding to the target service identifier and the first service corresponding to the first service identifier.

The specific manner in which each module performs operations has been described in detail in the embodiment of the method with respect to the server in the present embodiment, and will not be elaborated here.

The present application further provides a supplementary description of the server provided in the foregoing embodiment.

As an implementable manner, on the basis of the foregoing embodiment, optionally, the second receiving module is further configured to receive contracted page data returned by the payment platform; and the second sending module is also used for sending the signing page data to the display equipment so as to enable the user to authorize signing on the payment platform.

As an implementable manner, on the basis of the foregoing embodiment, optionally, the determining module is specifically configured to: acquiring the signing data of the user according to the user identification; and determining the current signing times of the user according to the signing data.

As a practical manner, on the basis of the foregoing embodiments, optionally, the determining module is further configured to: and judging whether the user meets the requirements of the target service or not according to the target service identifier and the subscription data.

As an implementable manner, on the basis of the above embodiment, optionally, the subscription array is a two-dimensional array of M × N, where M is a preset subscription number threshold, and N is a service number; the second obtaining module is specifically configured to:

determining a target column corresponding to the signing array according to the target service identifier; determining a target row corresponding to the signing array according to the current signing times; and acquiring a target array identifier in the signed array corresponding to the target service identifier according to the target row and the target column.

As a practical manner, on the basis of the foregoing embodiment, optionally, the second sending module is further configured to return a message that the service request fails to the display device if the subscription result information includes information of subscription failure.

As an implementable manner, on the basis of the foregoing embodiment, optionally, the first receiving module is further configured to receive a service adjustment request sent by the display device, where the service adjustment request includes a user identifier, a target service identifier, and a first service identifier; the determining module is further used for canceling the authority of the user for accessing the resource corresponding to the target service according to the service adjusting request and starting the authority for the user for accessing the resource corresponding to the first service; the second sending module is further configured to return the first detail data of the first service to the display device, so that the display device displays the subscription details of the first service on the user interface according to the first detail data.

As an implementable manner, on the basis of the foregoing embodiment, optionally, the first receiving module is further configured to receive a service adjustment request sent by the display device, where the service adjustment request includes a user identifier and a target service identifier; the determining module is further used for determining a first service to be changed by the user according to the service adjusting request, canceling the authority of the user for accessing the resource corresponding to the target service, and opening the authority for the user to access the resource corresponding to the first service; the second sending module is further configured to return the first detail data of the first service to the display device, so that the display device displays the subscription details of the first service on the user interface according to the first detail data.

As a practical manner, on the basis of the foregoing embodiments, optionally, the determining module is further configured to: acquiring the signing data of the user according to the user identification; and judging whether the user meets the adjustment condition or not according to the subscription data of the user.

In some embodiments, a display device may also be provided for performing the method provided by the display device side embodiment described above. The display device may include: at least one processor and memory;

the memory stores computer-executable instructions; the at least one processor executes computer-executable instructions stored by the memory to cause the at least one processor to perform a method as provided by any of the embodiments above.

In some embodiments, a server may also be provided for performing the methods provided by the server-side embodiments described above.

The server may include: at least one processor and memory;

In some embodiments, a computer-readable storage medium may also be provided, in which computer-executable instructions are stored, and when the processor executes the computer-executable instructions, the method provided by any one of the above embodiments is implemented.

It should be noted that the server, the display device, the computer storage medium and other devices provided in the foregoing embodiments of the present application have the same or similar technical effects as the corresponding methods, and no repeated description is provided in this application.

In the several embodiments provided in the present application, it should be understood that the disclosed apparatus (such as a server, a display device, a smart tv) and method may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one logical division, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form.

The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.

In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, or in a form of hardware plus a software functional unit.

The integrated unit implemented in the form of a software functional unit may be stored in a computer readable storage medium. The software functional unit is stored in a storage medium and includes several instructions to enable a computer device (which may be a personal computer, a server, or a network device) or a processor (processor) to execute some steps of the methods according to the embodiments of the present application. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.

It is obvious to those skilled in the art that, for convenience and simplicity of description, the foregoing division of the functional modules is merely used as an example, and in practical applications, the above function distribution may be performed by different functional modules according to needs, that is, the internal structure of the device is divided into different functional modules to perform all or part of the above described functions. For the specific working process of the device described above, reference may be made to the corresponding process in the foregoing method embodiment, which is not described herein again.

Finally, it should be noted that: the above embodiments are only used for illustrating the technical solutions of the present application, and not for limiting the same; although the present application has been described in detail with reference to the foregoing embodiments, it should be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; and the modifications or the substitutions do not make the essence of the corresponding technical solutions depart from the scope of the technical solutions of the embodiments of the present application.

Claims

1. A service processing method is applied to an intelligent television and is characterized by comprising the following steps:

sending a service request to a server according to the target service identification and the user identification,

receiving target detail data of the target service and service change identification allowing service change fed back by the server, wherein, the target detail data and the service change identifier are that the server responds to the service request, determines the signed target service and the service package to which the target service belongs based on the target service identifier, and determines the current signing times of the user according to the user identifier, acquiring a target array identifier in a signing array corresponding to the target service identifier according to the target service identifier and the current signing times, sending a signing request to a payment platform according to the user identifier and the target array identifier, the service package is sent after the payment platform returns the successful signing information, and comprises a target service corresponding to the target service identifier and a first service corresponding to the first service identifier;

2. The method according to claim 1, wherein before the obtaining of the target service identifier selected by the user and the user identifier of the smart television, the method further comprises:

displaying a service package interface, wherein a target service control representing a target service and a first service control representing a first service are arranged in the service package interface;

and responding to the selection of the target service control by the user, and executing the target service identification selected by the user and the user identification of the intelligent television.

3. The method according to any of claims 1-2, wherein the target service and the first service are two adjacent services in a continuous series of services.

4. The method of any of claims 1-2, wherein the target business and the first business are businesses in an educational business that correspond to two adjacent school years.

5. The method of claim 1, further comprising:

responding to the selection of the user on the change control, and generating a service adjustment request according to the target service identifier, the first service identifier and the user identifier of the intelligent television;

sending the service adjustment request to the server, wherein the server is configured to, in response to the service adjustment request, cancel the right of the user to access the resource corresponding to the target service, open the right of the user to access the resource corresponding to the first service, and return the first detail data of the first service to the smart television;

and receiving the first detail data, and displaying the subscription details of the first service on the user interface according to the first detail data.

6. The method of claim 1, further comprising:

responding to the selection of the user on the change control, and generating a service adjustment request according to the target service identification and the user identification of the intelligent television;

sending the service adjustment request to the server, wherein the server is configured to, in response to the service adjustment request, determine the first service to be changed by a user, cancel the right of the user to access the resource corresponding to the target service, open the right of the user to access the resource corresponding to the first service, and return first detail data of the first service to the smart television;

7. The method according to any one of claims 5 to 6, wherein the interest duration in the subscription details of the first service is the interest duration of the subscribed target service minus the duration of the target service usage time.

8. A method according to any of claims 5 to 6, wherein the point in time at which the benefit in the subscription details of the first service ends is the same as the point in time at which the benefit in the subscription details of the target service ends before the change.

9. A service processing method is applied to an intelligent television and is characterized by comprising the following steps:

10. A service processing method is applied to an intelligent television and is characterized by comprising the following steps:

sending the service adjustment request to a server, wherein the server is configured to, in response to the service adjustment request, determine a first service to be changed by a user, cancel the right of the user to access the resource corresponding to the target service, start the right of the user to access the resource corresponding to the first service, and return first detail data of the first service to the smart television, wherein the target service and the first service belong to the same service package;

11. A method for processing a service, comprising:

receiving signing result information returned by the payment platform;

12. The method of claim 11, wherein after sending a subscription request to a paymate based on the user identifier and the target array identifier, the method further comprises:

receiving signing page data returned by the payment platform;

and sending the signing page data to the display equipment so that the user authorizes signing for the payment platform.

13. The method of claim 11, wherein the determining the current number of subscriptions of the user based on the user identifier comprises:

acquiring the subscription data of the user according to the user identification;

and determining the current signing times of the user according to the signing data.

14. The method of claim 13, wherein after obtaining the subscription data of the user according to the user identifier, the method further comprises:

and judging whether the user meets the requirements of the target service or not according to the target service identifier and the subscription data.

15. The method of claim 11, wherein the signed array is a two-dimensional array of M x N, where M is a preset signed number threshold and N is a traffic number;

the acquiring a target array identifier in a subscription array corresponding to the target service identifier according to the target service identifier and the current subscription frequency includes:

determining a target column corresponding to the signing array according to the target service identifier;

determining a target row corresponding to the signing array according to the current signing times;

and acquiring a target array identifier in a signed array corresponding to the target service identifier according to the target row and the target column.

16. The method of claim 11, wherein if the subscription result information includes information of subscription failure, a message of service request failure is returned to the display device.

17. The method of claim 11, further comprising:

receiving a service adjustment request sent by display equipment, wherein the service adjustment request comprises a user identifier, a target service identifier and a first service identifier;

canceling the authority of the user for accessing the resource corresponding to the target service according to the service adjustment request, and starting the authority for accessing the resource corresponding to the first service for the user;

and returning the first detail data of the first service to the display equipment, so that the display equipment displays the subscription details of the first service on the user interface according to the first detail data.

18. The method of claim 11, further comprising:

receiving a service adjustment request sent by display equipment, wherein the service adjustment request comprises a user identifier and the target service identifier;

determining the first service to be changed by a user according to the service adjustment request, canceling the authority of the user to access the resource corresponding to the target service, and opening the authority to access the resource corresponding to the first service for the user;

19. The method according to claim 17 or 18, wherein after receiving the service adjustment request sent by the display device, the method further comprises:

and judging whether the user meets the adjustment condition or not according to the subscription data of the user.

20. A display device, comprising:

21. A server, comprising:

22. A display device, comprising:

the first generation module is used for responding to the selection of a change control in a user interface by a user, and generating a service adjustment request according to a target service identifier corresponding to a target service, a first service identifier corresponding to the change control and a user identifier of the display device, wherein the first area of the user interface displays the signing details of the target service, the second area of the user interface displays the change control, the target service and the first service belong to the same service package, and the target service is determined by a server in response to a service request sent by the user before;

a third sending module, configured to send the service adjustment request to a server, where the server is configured to, in response to the service adjustment request, cancel an authority of the user to access the resource corresponding to the target service, open an authority of the user to access the resource corresponding to the first service, and return the first detail data of the first service to the display device;

23. A display device, comprising:

a second generation module, configured to generate, in response to selection of a change control in a user interface by a user, a service adjustment request according to a target service identifier corresponding to a target service and a user identifier of the display device, where a first area of the user interface displays subscription details of the target service, a second area of the user interface displays the change control, and the target service is determined by a server in response to a service request sent by the user before;

a fourth sending module, configured to send the service adjustment request to a server, where the server is configured to, in response to the service adjustment request, determine a first service to be changed by a user, cancel an authority of the user to access a resource corresponding to the target service, open an authority of the user to access the resource corresponding to the first service, and return first detail data of the first service to the display device, where the target service and the first service belong to the same service package;