CN111131002A - Method, system and storage medium for tracing chat records - Google Patents

Method, system and storage medium for tracing chat records Download PDF

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Publication number
CN111131002A
CN111131002A CN201911395577.6A CN201911395577A CN111131002A CN 111131002 A CN111131002 A CN 111131002A CN 201911395577 A CN201911395577 A CN 201911395577A CN 111131002 A CN111131002 A CN 111131002A
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China
Prior art keywords
chat
message
tracking
reference message
received
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Granted
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CN201911395577.6A
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Chinese (zh)
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CN111131002B (en
Inventor
陈磊华
许佳柱
杨芸
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Coremail Technology Guangzhou Co ltd
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Coremail Technology Guangzhou Co ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/216Handling conversation history, e.g. grouping of messages in sessions or threads
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/903Querying
    • G06F16/90335Query processing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/903Querying
    • G06F16/9038Presentation of query results
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/234Monitoring or handling of messages for tracking messages

Abstract

The invention discloses a method, a system and a storage medium for tracking chat records, wherein the method comprises the steps of firstly obtaining a reference message in a chat group; judging whether a tracking request of the reference message is received or not; when a tracking request of the reference message is received, extracting a first chat message corresponding to the reference message from a chat record according to the ID of the reference message; and displaying a chat interface containing the first chat message on a terminal display screen. According to the technical scheme, the chat information can be tracked under the condition that the user does not need to manually input the keywords, so that the chat information tracking efficiency is improved, and further the communication efficiency is improved.

Description

Method, system and storage medium for tracing chat records
Technical Field
The present invention relates to the field of computer technologies, and in particular, to a method, a system, and a storage medium for tracking a chat log.
Background
In a chat frame of multi-person conversation, it often happens that after a user sees a quoted message, an answer cannot be made immediately according to the quoted message at present, a history message corresponding to the quoted message needs to be found in a history chat frame, and the cause consequence of the quoted message is judged according to the context of the history message, so that a corresponding answer is made according to the cause consequence of the quoted message.
In the prior art, a method for tracking a chat record specifically includes the following steps: firstly, clicking a history record function, and secondly, finding a search box from an interface containing history records; and then, inputting a keyword, finding the historical message with the highest relevance with the reference message from the historical messages fed back by the keyword, and finally, positioning the position of the historical message with the highest relevance. However, in the process, the user is required to input the keywords by himself, and the user is also required to perform judgment according to the historical messages fed back by the keywords, so that the historical message with the highest relevance to the quote message is selected, the acquisition efficiency of the historical message is greatly reduced, and the communication efficiency is reduced.
Disclosure of Invention
Embodiments of the present invention provide a method, a system, and a storage medium for tracking a chat record, which can track a chat message without relying on a user to manually input a keyword, thereby improving the efficiency of tracking the chat message and further improving the communication efficiency.
In order to solve the above technical problem, an embodiment of the present invention provides a method for tracking a chat log, including:
acquiring a reference message in a chat group;
judging whether a tracking request of the reference message is received or not;
when a tracking request of the reference message is received, extracting a first chat message corresponding to the reference message from a chat record according to the ID of the reference message;
and displaying a chat interface containing the first chat message on a terminal display screen.
As a preferred scheme, the extracting, according to the ID of the reference message, the first chat message corresponding to the reference message from the chat record specifically includes:
comparing the ID of the reference message with the ID of each chat message in the chat records to acquire the chat messages with the same ID as the ID of the reference message;
judging whether N chat messages with the same ID as the reference message exist, wherein N is an integer larger than 1;
if N chat messages with the same ID as the reference message exist, extracting the chat message with the shortest time interval with the reference message, and taking the chat message as a first chat message;
and if only one chat message with the same ID as the reference message exists, directly taking the chat message as the first chat message.
Preferably, before obtaining the reference message in the chat group, the method further includes:
and ID identification is carried out on each chat message in the chat group.
Preferably, after determining whether the trace request of the quote message is received, the method further includes:
and when the tracking request of the reference message is not received, displaying a chat interface containing the reference message on a display screen of the terminal.
Preferably, after the chat interface including the first chat message is displayed on the terminal display screen, the method further includes:
the chat interface displays a skip control;
and when a jump operation aiming at the jump control is received, displaying a chat interface containing the chat messages indicated by the jump operation and having the same ID as the reference message.
Preferably, the jump control comprises an up button and a down button;
when the page-up operation aiming at the page-up button is received, acquiring a second chat message which is before a first chat message displayed currently and has the shortest time interval, and taking the second chat message as the second chat message indicated by the page-up operation, wherein the ID of the first chat message is the same as the ID of the second chat message;
displaying a chat interface containing the second chat message indicated by the upturning operation;
when a downward turning operation for the downward turning button is received, acquiring a third chat message which is after a first chat message displayed currently and has the shortest time interval, as the third chat message indicated by the downward turning operation, wherein the ID of the first chat message is the same as the ID of the third chat message;
and displaying a chat interface containing the third chat message indicated by the downward turning operation.
As a preferred scheme, the displaying a chat interface containing the first chat message on a terminal display screen specifically includes:
displaying a chat interface containing a first chat message on a terminal display screen, wherein the first chat message is displayed in a highlighted form.
Correspondingly, the invention also provides a system for tracking the chat records, which comprises:
the obtaining module is used for obtaining the quote message in the chat group;
the judging module is used for judging whether a tracking request of the reference message is received or not;
the first execution module is used for extracting a first chat message corresponding to the reference message from a chat record according to the ID of the reference message when the judgment module determines that the tracking request of the reference message is received;
and the display module is used for displaying the chat interface containing the first chat message on the terminal display screen.
Accordingly, the present invention also provides a computer-readable storage medium, which includes a stored computer program, wherein when the computer program runs, the apparatus on which the computer-readable storage medium is located is controlled to execute the method for tracking the chat records.
The embodiment of the invention has the following beneficial effects:
the embodiment of the invention provides a method for tracking chat records, which comprises the steps of firstly obtaining a reference message in a chat group; judging whether a tracking request of the reference message is received or not; when a tracking request of the reference message is received, extracting a first chat message corresponding to the reference message from a chat record according to the ID of the reference message; and displaying a chat interface containing the first chat message on a terminal display screen. Compared with the prior art that the chat messages are tracked through the keywords, the technical scheme of the invention can realize the tracking of the chat messages without depending on the condition that the keywords are manually input by the user, and automatically acquire the first chat messages corresponding to the IDs of the reference messages from the chat records through the IDs of the reference messages, thereby improving the tracking efficiency of the chat messages.
Drawings
Fig. 1 is a schematic flow chart of a method for tracking a chat log according to a first embodiment of the present invention;
fig. 2 is a schematic structural diagram of a chat log tracking system according to a second embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The first embodiment:
fig. 1 is a schematic flow chart of a method for tracking chat logs according to an embodiment of the present invention. As shown in fig. 1, the construction method includes steps 101 to 104, and each step is as follows:
step 101: and acquiring the reference message in the chat group.
In one preferred embodiment, before obtaining the reference message in the chat group, ID identification is further performed on each chat message in the chat group, and the reference message is obtained by encapsulating the chat message, so that the reference message has an ID of the corresponding chat message, it should be noted that the reference message may only be sent to the current window and cannot be forwarded to other chat windows, so that the reference message is inevitably present in the current chat session.
Step 102: it is determined whether a trace request referencing a message is received.
In one preferred embodiment, when the tracking request of the reference message is not received, the chat interface containing the reference message is displayed on the display screen of the terminal.
Step 103: when a tracing request of the reference message is received, extracting a first chat message corresponding to the reference message from the chat records according to the ID of the reference message.
In one preferred embodiment, step 103 is specifically: comparing the ID of the reference message with the ID of each chat message in the chat records to acquire the chat messages with the same ID as the ID of the reference message; judging whether N chat messages with the same ID as the reference message exist, wherein N is an integer larger than 1; if N chat messages with the same ID as the reference message exist, extracting the chat message with the shortest time interval with the reference message, and taking the chat message as a first chat message; and if only one chat message identical to the ID of the reference message exists, directly taking the chat message as the first chat message.
In the embodiment, the chat information corresponding to the quote message is automatically acquired from the chat record according to the ID of the quote message, so that the quote message can be tracked without inputting keywords by a user, the random chat message of the quote message is acquired, the chat information acquisition efficiency is improved, and further the communication efficiency is improved.
Step 104: and displaying a chat interface containing the first chat message on a terminal display screen.
In one preferred embodiment, the chat interface displays a jump control; and when the jump operation aiming at the jump control is received, displaying a chat interface containing the chat message indicated by the jump operation and having the same ID as the reference message.
In one preferred embodiment, the jump control comprises an up button and a down button; when the upturning operation aiming at the upturning button is received, acquiring a second chat message which is before a first chat message displayed currently and has the shortest time interval, and taking the second chat message as second chat information indicated by the upturning operation, wherein the ID of the first chat message is the same as the ID of the second chat message; displaying a chat interface containing a second chat message indicated by the upturning operation;
when a downward turning operation for a downward turning button is received, acquiring a third chat message which is after a first chat message displayed currently and has the shortest time interval, and taking the third chat message as a third chat message indicated by the downward turning operation, wherein the ID of the first chat message is the same as the ID of the third chat message; and displaying the chat interface containing the third chat message indicated by the down-turning operation.
In this embodiment, the user can automatically locate the chat message with the same ID as the first chat message by clicking the up-turning button or the down-turning button, so that the user can quickly obtain all the chat messages related to the reference message, thereby improving the tracking efficiency of the reference message and further improving the communication efficiency.
In one preferred embodiment, the first chat message is presented in highlighted form.
To better illustrate the flow and principles of the present embodiment, the following example is used for specific description:
s1: and ID identification is carried out on each chat message in the chat group.
S2: receiving a reference message sent by a first terminal, wherein the reference message is obtained by packaging a certain chat message in the chat records of the current chat group;
s3: judging whether a tracking request of a reference message is received or not;
s4: when a tracking request of the reference message is received, comparing the ID of the reference message with the ID of each chat message in the chat records, acquiring the chat message the same as the ID of the reference message, extracting the chat message with the shortest time interval with the reference message, and taking the chat message as a first chat message;
s4: displaying a chat interface containing a first chat message on a terminal display screen, wherein the first chat message is displayed in a highlighted form;
s5: a jumping control is displayed in the chat interface, wherein the jumping control comprises an up-turning button and a down-turning button;
s6: when the upturning operation aiming at the upturning button is received, acquiring a second chat message which is before a first chat message displayed currently and has the shortest time interval, and taking the second chat message as second chat information indicated by the upturning operation, wherein the IDs of the first chat message and the second chat message are the same; displaying a chat interface containing a second chat message indicated by the upturning operation;
s7: when a downward turning operation for a downward turning button is received, acquiring a third chat message which is after a first chat message displayed currently and has the shortest time interval, and taking the third chat message as a third chat message indicated by the downward turning operation, wherein the IDs of the first chat message and the third chat message are the same; and displaying the chat interface containing the third chat message indicated by the down-turning operation.
In view of the above, the method for tracking a chat record provided by the embodiment of the present invention includes first obtaining a reference message in a chat group; judging whether a tracking request of a reference message is received or not; when a tracking request of the reference message is received, extracting a first chat message corresponding to the reference message from the chat records according to the ID of the reference message; and displaying a chat interface containing the first chat message on a terminal display screen. Compared with the prior art that the chat messages are tracked through the keywords, the technical scheme of the invention can realize the tracking of the chat messages without depending on the condition that the keywords are manually input by the user, and automatically acquire the first chat messages corresponding to the IDs of the reference messages from the chat records through the IDs of the reference messages, thereby improving the tracking efficiency of the chat messages.
Second embodiment:
fig. 2 is a schematic structural diagram of a chat log tracking system according to a second embodiment of the present invention. The system comprises: the system comprises an acquisition module 201, a judgment module 202, a first execution module 203 and a display module 204.
An obtaining module 201, configured to obtain a reference message in a chat group;
the judging module 202 judges whether a tracking request of the reference message is received;
the first execution module 203 is configured to, when the determination module determines that the tracking request of the reference message is received, extract a first chat message corresponding to the reference message from the chat record according to the ID of the reference message; and the display module 204 is configured to display a chat interface including the first chat message on a display screen of the terminal.
In one preferred embodiment, the method further comprises the following steps: and the second execution module is used for displaying the chat interface containing the reference message on the terminal display screen when the judgment module determines that the tracking request of the reference message is not received.
The more detailed working principle and flow of this embodiment can refer to, but are not limited to, the method for tracking chat records of the first embodiment.
Therefore, according to the technical scheme, the chat information can be tracked without depending on the fact that the user manually inputs the keywords, the first chat information corresponding to the ID of the reference information is automatically acquired from the chat records through the ID of the reference information, and therefore the chat information tracking efficiency is improved.
The third embodiment:
a third embodiment of the present invention provides a computer-readable storage medium, which includes a stored computer program, where when the computer program runs, a device in which the computer-readable storage medium is located is controlled to execute the method for tracking a chat record according to any one of the first embodiments.
While the foregoing is directed to the preferred embodiment of the present invention, it will be understood by those skilled in the art that various changes and modifications may be made without departing from the spirit and scope of the invention.

Claims (9)

1. A method for tracking chat logs, comprising:
acquiring a reference message in a chat group;
judging whether a tracking request of the reference message is received or not;
when a tracking request of the reference message is received, extracting a first chat message corresponding to the reference message from a chat record according to the ID of the reference message;
and displaying a chat interface containing the first chat message on a terminal display screen.
2. The method for tracking a chat record according to claim 1, wherein the extracting a first chat message corresponding to the reference message from the chat record according to the ID of the reference message includes:
comparing the ID of the reference message with the ID of each chat message in the chat records to acquire the chat messages with the same ID as the ID of the reference message;
judging whether N chat messages with the same ID as the reference message exist, wherein N is an integer larger than 1;
if N chat messages with the same ID as the reference message exist, extracting the chat message with the shortest time interval with the reference message, and taking the chat message as a first chat message;
and if only one chat message with the same ID as the reference message exists, directly taking the chat message as the first chat message.
3. The method for tracking chat logs as defined in claim 1, further comprising, prior to obtaining the reference message in the chat group:
and ID identification is carried out on each chat message in the chat group.
4. The method for tracking chat logs as claimed in claim 1, further comprising, after determining whether the request for tracking reference message is received, the steps of:
and when the tracking request of the reference message is not received, displaying a chat interface containing the reference message on a display screen of the terminal.
5. The method for tracking chat logs of claim 1, further comprising, after displaying the chat interface including the first chat message on the terminal display screen:
the chat interface displays a skip control;
and when a jump operation aiming at the jump control is received, displaying a chat interface containing the chat messages indicated by the jump operation and having the same ID as the reference message.
6. The method for tracking chat logs of claim 5, wherein the jump control comprises a flip up button, a flip down button;
when the page-up operation aiming at the page-up button is received, acquiring a second chat message which is before a first chat message displayed currently and has the shortest time interval, and taking the second chat message as the second chat message indicated by the page-up operation, wherein the ID of the first chat message is the same as the ID of the second chat message;
displaying a chat interface containing the second chat message indicated by the upturning operation;
when a downward turning operation for the downward turning button is received, acquiring a third chat message which is after a first chat message displayed currently and has the shortest time interval, as the third chat message indicated by the downward turning operation, wherein the ID of the first chat message is the same as the ID of the third chat message;
and displaying a chat interface containing the third chat message indicated by the downward turning operation.
7. The method for tracking chat logs according to any one of claims 1 to 6, wherein the displaying the chat interface including the first chat message on the terminal display screen specifically comprises:
displaying a chat interface containing a first chat message on a terminal display screen, wherein the first chat message is displayed in a highlighted form.
8. A system for tracking chat logs, comprising:
the obtaining module is used for obtaining the quote message in the chat group;
the judging module is used for judging whether a tracking request of the reference message is received or not;
the first execution module is used for extracting a first chat message corresponding to the reference message from a chat record according to the ID of the reference message when the judgment module determines that the tracking request of the reference message is received;
and the display module is used for displaying the chat interface containing the first chat message on the terminal display screen.
9. A computer-readable storage medium, comprising a stored computer program, wherein the computer program, when executed, controls an apparatus in which the computer-readable storage medium is located to perform a method of tracking chat records as claimed in any of claims 1 to 7.
CN201911395577.6A 2019-12-30 2019-12-30 Method, system and storage medium for tracing chat records Active CN111131002B (en)

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