CN111083422A - Video networking scheduling conference exception analysis method, device, equipment, system and medium - Google Patents
Video networking scheduling conference exception analysis method, device, equipment, system and medium Download PDFInfo
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- CN111083422A CN111083422A CN201910995583.9A CN201910995583A CN111083422A CN 111083422 A CN111083422 A CN 111083422A CN 201910995583 A CN201910995583 A CN 201910995583A CN 111083422 A CN111083422 A CN 111083422A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/14—Systems for two-way working
- H04N7/15—Conference systems
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- H—ELECTRICITY
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- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/069—Management of faults, events, alarms or notifications using logs of notifications; Post-processing of notifications
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- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
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Abstract
The embodiment of the invention provides a video networking scheduling conference abnormity analysis method, device and system, electronic equipment and a storage medium, and relates to the technical field of video networking. The method is applied to an analysis device and comprises the following steps: establishing communication connection with a control terminal; acquiring log information generated by a pamir client in a video networking scheduling conference; saving the log information to the local; analyzing log information, and extracting fault log information when the video networking scheduling conference is abnormal; obtaining the abnormal problem type of the video networking scheduling conference according to the fault log information; acquiring a processing scheme from a preset fault database aiming at the obtained abnormal problem type; and displaying prompt information to the user according to the processing scheme. The analysis device is used for acquiring the log information generated in the video conference process to analyze the abnormal problems, the problems can be quickly positioned, a solution suggestion is given, the problem processing flow is simplified, and the time for on-site troubleshooting and problem processing can be effectively reduced.
Description
Technical Field
The invention relates to the technical field of video networking, in particular to a video networking scheduling conference abnormity analysis method, device, system, electronic equipment and a computer readable storage medium.
Background
Video conferencing refers to a conference in which people at two or more locations have a face-to-face conversation via a communication device and a network. By using the video conference system, the participants can hear the sound of other meeting places, see the image, the action and the expression of the participants in other meeting places, and also can send electronic demonstration contents, so that the participants have the feeling of being personally on the scene.
However, in the course of implementing the present invention, the inventors found that at least the following problems exist in the related art: when a user uses the video conference system to participate in a video conference, a field engineer has a complex problem processing flow and low processing efficiency when a problem occurs, and even the conference is influenced when the problem is serious.
Disclosure of Invention
In view of the above problems, embodiments of the present invention are provided to provide a method, an apparatus, a system, an electronic device, and a computer-readable storage medium for analyzing an anomaly of a video network scheduling conference, which overcome the above problems or at least partially solve the above problems.
In a first aspect, the embodiment of the invention discloses a method for analyzing abnormity of a video networking scheduling conference, which is applied to a video networking scheduling conference system, wherein the video networking scheduling conference system comprises a video networking server, a first video networking terminal, a second video networking terminal, a control terminal and an analysis device, the video networking server is in communication connection with the first video networking terminal, the video networking server is in communication connection with the second video networking terminal, a pamir client is operated on the control terminal, and the control terminal is in communication connection with the first video networking terminal; the method is applied to the analysis device, and comprises the following steps:
establishing communication connection with the control terminal;
acquiring log information generated by the pamir client in a video networking scheduling conference, wherein the log information is generated when the pamir client sends an operation instruction to the first video networking terminal and is generated when an operation instruction feedback returned by the second video networking terminal in response to the operation instruction is received, and the operation instruction is sent to the second video networking terminal by the first video networking terminal through the video networking server;
saving the log information to the local;
analyzing the log information, and extracting fault log information when the video networking scheduling conference is abnormal;
obtaining the abnormal problem type of the video networking scheduling conference according to the fault log information;
acquiring a processing scheme from a preset fault database aiming at the obtained abnormal problem type;
and displaying prompt information to a user according to the processing scheme.
Optionally, saving the log information to a local includes:
splitting a character string in the log information;
comparing the character strings by using a regular expression to obtain a terminal identifier in the log information;
and saving the log information to a corresponding terminal history operation table according to the terminal identification.
Optionally, analyzing the log information, and extracting fault log information when the video networking scheduling conference is abnormal, including:
obtaining operation instruction log information and operation instruction feedback log information which are included in the log information;
judging whether the operation instruction feedback log information corresponding to the operation instruction log information comprises a feedback success mark or not;
and under the condition that the feedback success mark is not contained in the operation instruction feedback log information, determining the log information as fault log information.
Optionally, after determining the log information as fault log information, the method further comprises:
establishing communication connection between the second video networking terminals corresponding to the fault log information;
sending a terminal log information acquisition request to the second video networking terminal so that the second video networking terminal returns terminal log information;
analyzing the terminal log information, and determining the terminal fault log information in the terminal log information.
Optionally, after presenting the prompt information to the user according to the processing scheme, the method further includes:
and updating the record information corresponding to the abnormal problem type in a preset error statistic list.
In a second aspect, an embodiment of the present invention provides an anomaly analysis device for a video networking scheduling conference, which is applied to a video networking scheduling conference system, where the video networking scheduling conference system includes a video networking server, a first video networking terminal, a second video networking terminal, and a control terminal, the video networking server is in communication connection with the first video networking terminal, the video networking server is in communication connection with the second video networking terminal, a pamir client is operated on the control terminal, and the control terminal is in communication connection with the first video networking terminal; the device comprises:
the communication connection module is used for establishing communication connection with the control terminal;
the log obtaining module is used for obtaining log information generated by a pamir client in a video networking scheduling conference, wherein the log information is generated when the pamir client sends an operation instruction to the first video networking terminal and is generated when an operation instruction feedback returned by the second video networking terminal in response to the operation instruction is received, and the operation instruction is sent to the second video networking terminal by the first video networking terminal through the video networking server;
the log storage module is used for storing the log information to the local;
the log extraction module is used for analyzing the log information and extracting fault log information when the video networking scheduling conference is abnormal;
the log analysis module is used for obtaining the abnormal problem type of the video networking scheduling conference according to the fault log information;
the scheme acquisition module is used for acquiring a processing scheme from a preset fault database aiming at the obtained abnormal problem type;
and the information display module is used for displaying prompt information to a user according to the processing scheme.
Optionally, the apparatus further comprises:
the splitting module is used for splitting the character strings in the log information;
the comparison module is used for comparing the character strings by using a regular expression to obtain a terminal identifier in the log information;
and the storage submodule is used for storing the log information to a corresponding terminal history operation table according to the terminal identification.
Optionally, the apparatus comprises:
the log obtaining submodule is used for obtaining operation instruction log information and operation instruction feedback log information which are contained in the log information;
the judging module is used for judging whether the operation instruction feedback log information corresponding to the operation instruction log information comprises a feedback success mark;
and the determining module is used for determining the log information as fault log information under the condition that the feedback success mark is not contained in the operation instruction feedback log information.
Optionally, the apparatus further comprises:
the communication connection sub-module is used for establishing communication connection between the second video network terminals corresponding to the fault log information;
the sending module is used for sending a terminal log information acquisition request to the second video networking terminal so as to enable the second video networking terminal to return terminal log information;
and the log analysis submodule is used for analyzing the terminal log information and determining the terminal fault log information in the terminal log information.
Optionally, the apparatus further comprises:
and the updating module is used for updating the record information corresponding to the abnormal problem type in a preset error statistic list.
In a third aspect, an embodiment of the present invention provides a video network scheduling conference system, where the system includes a video network server, a first video network terminal, a second video network terminal, an analysis device, and a pamir client running on a control terminal, where the analysis device executes the video network scheduling conference exception analysis method according to any one of claims 1 to 5;
the video network server is in communication connection with the first video network terminal, the video network server is in communication connection with the second video network terminal, the control terminal is in communication connection with the first video network terminal, and the analysis device is in communication connection with the first video network terminal.
In a fourth aspect, an embodiment of the present invention provides an electronic device, including:
one or more processors; and
one or more machine readable media having instructions stored thereon that, when executed by the one or more processors, cause the electronic device to perform a method of video networking dispatch conferencing anomaly analysis as described in the first aspect.
In a fifth aspect, an embodiment of the present invention provides a computer-readable storage medium storing a computer program for causing a processor to execute the method for analyzing an anomaly of a video network scheduling conference according to the first aspect.
The embodiment of the invention has the following advantages:
in the embodiment of the invention, by establishing the communication connection between the analysis device and the control terminal, the log information generated by the pamir client in the video networking scheduling conference process can be sent to the analysis device, then the log information is stored in the local part of the analysis device, the log information is analyzed, and the fault log information when the video networking scheduling conference is abnormal is extracted. And finally, acquiring a processing scheme from a preset fault database aiming at the analyzed abnormal problem type, and displaying the processing scheme to a user, so that the user can rapidly process the abnormal problems according to the processing scheme. The analysis device is used for acquiring the log information generated in the video conference process to analyze the abnormal problems, and compared with the manual problem troubleshooting, the problem type can be quickly positioned, the solution suggestion is given, the problem processing flow is simplified, the time for on-site troubleshooting and problem processing can be effectively shortened, and the user experience of participating in the video conference is improved.
Drawings
FIG. 1 is a schematic networking diagram of a video network of the present invention;
FIG. 2 is a schematic diagram of a hardware architecture of a node server according to the present invention;
fig. 3 is a schematic diagram of a hardware structure of an access switch of the present invention;
fig. 4 is a schematic diagram of a hardware structure of an ethernet protocol conversion gateway according to the present invention;
FIG. 5 is a schematic diagram of a video network scheduling conference system according to an embodiment of the present invention;
FIG. 6 is a flowchart illustrating the steps of a method for analyzing anomalies in a video network scheduling conference according to an embodiment of the present invention;
fig. 7 is a block diagram of a video network scheduling conference exception analysis apparatus according to an embodiment of the present invention.
Detailed Description
In order to make the aforementioned objects, features and advantages of the present invention comprehensible, embodiments accompanied with figures are described in further detail below.
The video networking is an important milestone for network development, is a real-time network, can realize high-definition video real-time transmission, and pushes a plurality of internet applications to high-definition video, and high-definition faces each other.
The video networking adopts a real-time high-definition video exchange technology, can integrate required services such as dozens of services of video, voice, pictures, characters, communication, data and the like on a system platform on a network platform, such as high-definition video conference, video monitoring, intelligent monitoring analysis, emergency command, digital broadcast television, delayed television, network teaching, live broadcast, VOD on demand, television mail, Personal Video Recorder (PVR), intranet (self-office) channels, intelligent video broadcast control, information distribution and the like, and realizes high-definition quality video broadcast through a television or a computer.
To better understand the embodiments of the present invention, the following description refers to the internet of view:
some of the technologies applied in the video networking are as follows:
network Technology (Network Technology)
Network technology innovation in video networking has improved the traditional Ethernet (Ethernet) to face the potentially huge first video traffic on the network. Unlike pure network Packet Switching (Packet Switching) or network Circuit Switching (Circuit Switching), the Packet Switching is adopted by the technology of the video networking to meet the Streaming requirement. The video networking technology has the advantages of flexibility, simplicity and low price of packet switching, and simultaneously has the quality and safety guarantee of circuit switching, thereby realizing the seamless connection of the whole network switching type virtual circuit and the data format.
Switching Technology (Switching Technology)
The video network adopts two advantages of asynchronism and packet switching of the Ethernet, eliminates the defects of the Ethernet on the premise of full compatibility, has end-to-end seamless connection of the whole network, is directly communicated with a user terminal, and directly bears an IP data packet. The user data does not require any format conversion across the entire network. The video networking is a higher-level form of the Ethernet, is a real-time exchange platform, can realize the real-time transmission of the whole-network large-scale high-definition video which cannot be realized by the existing Internet, and pushes a plurality of network video applications to high-definition and unification.
Server Technology (Server Technology)
The server technology on the video networking and unified video platform is different from the traditional server, the streaming media transmission of the video networking and unified video platform is established on the basis of connection orientation, the data processing capacity of the video networking and unified video platform is independent of flow and communication time, and a single network layer can contain signaling and data transmission. For voice and video services, the complexity of video networking and unified video platform streaming media processing is much simpler than that of data processing, and the efficiency is greatly improved by more than one hundred times compared with that of a traditional server.
Storage Technology (Storage Technology)
The super-high speed storage technology of the unified video platform adopts the most advanced real-time operating system in order to adapt to the media content with super-large capacity and super-large flow, the program information in the server instruction is mapped to the specific hard disk space, the media content is not passed through the server any more, and is directly sent to the user terminal instantly, and the general waiting time of the user is less than 0.2 second. The optimized sector distribution greatly reduces the mechanical motion of the magnetic head track seeking of the hard disk, the resource consumption only accounts for 20% of that of the IP internet of the same grade, but concurrent flow which is 3 times larger than that of the traditional hard disk array is generated, and the comprehensive efficiency is improved by more than 10 times.
Network Security Technology (Network Security Technology)
The structural design of the video network completely eliminates the network security problem troubling the internet structurally by the modes of independent service permission control each time, complete isolation of equipment and user data and the like, generally does not need antivirus programs and firewalls, avoids the attack of hackers and viruses, and provides a structural carefree security network for users.
Service Innovation Technology (Service Innovation Technology)
The unified video platform integrates services and transmission, and is not only automatically connected once whether a single user, a private network user or a network aggregate. The user terminal, the set-top box or the PC are directly connected to the unified video platform to obtain various multimedia video services in various forms. The unified video platform adopts a menu type configuration table mode to replace the traditional complex application programming, can realize complex application by using very few codes, and realizes infinite new service innovation.
Networking of the video network is as follows:
the video network is a centralized control network structure, and the network can be a tree network, a star network, a ring network and the like, but on the basis of the centralized control node, the whole network is controlled by the centralized control node in the network.
As shown in fig. 1, the video network is divided into an access network and a metropolitan network.
The devices of the access network part can be mainly classified into 3 types: node server, access switch, terminal (including various set-top boxes, coding boards, memories, etc.). The node server is connected to an access switch, which may be connected to a plurality of terminals and may be connected to an ethernet network.
The node server is a node which plays a centralized control function in the access network and can control the access switch and the terminal. The node server can be directly connected with the access switch or directly connected with the terminal.
Similarly, devices of the metropolitan network portion may also be classified into 3 types: a metropolitan area server, a node switch and a node server. The metro server is connected to a node switch, which may be connected to a plurality of node servers.
The node server is a node server of the access network part, namely the node server belongs to both the access network part and the metropolitan area network part.
The metropolitan area server is a node which plays a centralized control function in the metropolitan area network and can control a node switch and a node server. The metropolitan area server can be directly connected with the node switch or directly connected with the node server.
Therefore, the whole video network is a network structure with layered centralized control, and the network controlled by the node server and the metropolitan area server can be in various structures such as tree, star and ring.
The access network part can form a unified video platform (the part in the dotted circle), and a plurality of unified video platforms can form a video network; each unified video platform may be interconnected via metropolitan area and wide area video networking.
Video networking device classification
1.1 devices in the video network of the embodiment of the present invention can be mainly classified into 3 types: server, exchanger (including Ethernet protocol conversion gateway), terminal (including various set-top boxes, code board, memory, etc.). The video network as a whole can be divided into a metropolitan area network (or national network, global network, etc.) and an access network.
1.2 wherein the devices of the access network part can be mainly classified into 3 types: node server, access exchanger (including Ethernet protocol conversion gateway), terminal (including various set-top boxes, coding board, memory, etc.).
The specific hardware structure of each access network device is as follows:
a node server:
as shown in fig. 2, the system mainly includes a network interface module 201, a switching engine module 202, a CPU module 203, and a disk array module 204;
the network interface module 201, the CPU module 203, and the disk array module 204 all enter the switching engine module 202; the switching engine module 202 performs an operation of looking up the address table 205 on the incoming packet, thereby obtaining the direction information of the packet; and stores the packet in a queue of the corresponding packet buffer 206 based on the packet's steering information; if the queue of the packet buffer 206 is nearly full, it is discarded; the switching engine module 202 polls all packet buffer queues for forwarding if the following conditions are met: 1) the port send buffer is not full; 2) the queue packet counter is greater than zero. The disk array module 204 mainly implements control over the hard disk, including initialization, read-write, and other operations on the hard disk; the CPU module 203 is mainly responsible for protocol processing with an access switch and a terminal (not shown in the figure), configuring an address table 205 (including a downlink protocol packet address table, an uplink protocol packet address table, and a data packet address table), and configuring the disk array module 204.
The access switch:
as shown in fig. 3, the network interface module mainly includes a network interface module (a downlink network interface module 301 and an uplink network interface module 302), a switching engine module 303 and a CPU module 304;
wherein, the packet (uplink data) coming from the downlink network interface module 301 enters the packet detection module 305; the packet detection module 305 detects whether the Destination Address (DA), the Source Address (SA), the packet type, and the packet length of the packet meet the requirements, and if so, allocates a corresponding stream identifier (stream-id) and enters the switching engine module 303, otherwise, discards the stream identifier; the packet (downstream data) coming from the upstream network interface module 302 enters the switching engine module 303; the incoming data packet of the CPU module 304 enters the switching engine module 303; the switching engine module 303 performs an operation of looking up the address table 306 on the incoming packet, thereby obtaining the direction information of the packet; if the packet entering the switching engine module 303 is from the downstream network interface to the upstream network interface, the packet is stored in the queue of the corresponding packet buffer 307 in association with the stream-id; if the queue of the packet buffer 307 is nearly full, it is discarded; if the packet entering the switching engine module 303 is not from the downlink network interface to the uplink network interface, the data packet is stored in the queue of the corresponding packet buffer 307 according to the guiding information of the packet; if the queue of the packet buffer 307 is nearly full, it is discarded.
The switching engine module 303 polls all packet buffer queues and may include two cases:
if the queue is from the downlink network interface to the uplink network interface, the following conditions are met for forwarding: 1) the port send buffer is not full; 2) the queued packet counter is greater than zero; 3) obtaining a token generated by a code rate control module;
if the queue is not from the downlink network interface to the uplink network interface, the following conditions are met for forwarding: 1) the port send buffer is not full; 2) the queue packet counter is greater than zero.
The rate control module 308 is configured by the CPU module 304, and generates tokens for packet buffer queues from all downstream network interfaces to upstream network interfaces at programmable intervals to control the rate of upstream forwarding.
The CPU module 304 is mainly responsible for protocol processing with the node server, configuration of the address table 306, and configuration of the code rate control module 308.
Ethernet protocol conversion gateway：
As shown in fig. 4, the apparatus mainly includes a network interface module (a downlink network interface module 401 and an uplink network interface module 402), a switching engine module 403, a CPU module 404, a packet detection module 405, a rate control module 408, an address table 406, a packet buffer 407, a MAC adding module 409, and a MAC deleting module 410.
Wherein, the data packet coming from the downlink network interface module 401 enters the packet detection module 405; the packet detection module 405 detects whether the ethernet MAC DA, the ethernet MAC SA, the ethernet length or frame type, the video network destination address DA, the video network source address SA, the video network packet type, and the packet length of the packet meet the requirements, and if so, allocates a corresponding stream identifier (stream-id); then, the MAC deletion module 410 subtracts MAC DA, MAC SA, length or frame type (2byte) and enters the corresponding receiving buffer, otherwise, discards it;
the downlink network interface module 401 detects the sending buffer of the port, and if there is a packet, obtains the ethernet MAC DA of the corresponding terminal according to the destination address DA of the packet, adds the ethernet MAC DA of the terminal, the MACSA of the ethernet coordination gateway, and the ethernet length or frame type, and sends the packet.
The other modules in the ethernet protocol gateway function similarly to the access switch.
A terminal:
the system mainly comprises a network interface module, a service processing module and a CPU module; for example, the set-top box mainly comprises a network interface module, a video and audio coding and decoding engine module and a CPU module; the coding board mainly comprises a network interface module, a video and audio coding engine module and a CPU module; the memory mainly comprises a network interface module, a CPU module and a disk array module.
1.3 devices of the metropolitan area network part can be mainly classified into 2 types: node server, node exchanger, metropolitan area server. The node switch mainly comprises a network interface module, a switching engine module and a CPU module; the metropolitan area server mainly comprises a network interface module, a switching engine module and a CPU module.
2. Video networking packet definition
2.1 Access network packet definition
The data packet of the access network mainly comprises the following parts: destination Address (DA), Source Address (SA), reserved bytes, payload (pdu), CRC.
As shown in the following table, the data packet of the access network mainly includes the following parts:
| DA | SA | Reserved | Payload | CRC |
wherein:
the Destination Address (DA) is composed of 8 bytes (byte), the first byte represents the type of the data packet (such as various protocol packets, multicast data packets, unicast data packets, etc.), there are 256 possibilities at most, the second byte to the sixth byte are metropolitan area network addresses, and the seventh byte and the eighth byte are access network addresses;
the Source Address (SA) is also composed of 8 bytes (byte), defined as the same as the Destination Address (DA);
the reserved byte consists of 2 bytes;
the payload part has different lengths according to different types of datagrams, and is 64 bytes if the datagram is various types of protocol packets, and is 32+1024 or 1056 bytes if the datagram is a unicast packet, of course, the length is not limited to the above 2 types;
the CRC consists of 4 bytes and is calculated in accordance with the standard ethernet CRC algorithm.
2.2 metropolitan area network packet definition
The topology of a metropolitan area network is a graph and there may be 2, or even more than 2, connections between two devices, i.e., there may be more than 2 connections between a node switch and a node server, a node switch and a node switch, and a node switch and a node server. However, the metro network address of the metro network device is unique, and in order to accurately describe the connection relationship between the metro network devices, parameters are introduced in the embodiment of the present invention: a label to uniquely describe a metropolitan area network device.
In this specification, the definition of the Label is similar to that of the Label of MPLS (Multi-Protocol Label Switch), and assuming that there are two connections between the device a and the device B, there are 2 labels for the packet from the device a to the device B, and 2 labels for the packet from the device B to the device a. The label is classified into an incoming label and an outgoing label, and assuming that the label (incoming label) of the packet entering the device a is 0x0000, the label (outgoing label) of the packet leaving the device a may become 0x 0001. The network access process of the metro network is a network access process under centralized control, that is, address allocation and label allocation of the metro network are both dominated by the metro server, and the node switch and the node server are both passively executed, which is different from label allocation of MPLS, and label allocation of MPLS is a result of mutual negotiation between the switch and the server.
As shown in the following table, the data packet of the metro network mainly includes the following parts:
| DA | SA | Reserved | label (R) | Payload | CRC |
Namely Destination Address (DA), Source Address (SA), Reserved byte (Reserved), tag, payload (pdu), CRC. The format of the tag may be defined by reference to the following: the tag is 32 bits with the upper 16 bits reserved and only the lower 16 bits used, and its position is between the reserved bytes and payload of the packet.
The high-definition video conference is an important service in the video network, and at present, when an abnormal problem occurs in the scheduling conference operation of the video network, a related processing mode is to perform troubleshooting processing on the problem through a field operation and maintenance engineer. The exception handling mode needs a site operation and maintenance engineer to have abundant exception handling experience to effectively solve the problem. In practice, a field operation and maintenance engineer is required to feed back the abnormal problem to a developer, the developer analyzes the problem to obtain a solution, and the solution is informed to the field operation and maintenance engineer for processing. The process of processing the problems is complex, the time is long, and the operation and maintenance cost is greatly increased.
Referring to fig. 5, a schematic diagram of a video network scheduling conference system according to an embodiment of the present invention is shown. A video network scheduling conference system is provided with a video network server, a first video network terminal, a second video network terminal, an analysis device and a pamir client running on a control terminal.
The video network server is in communication connection with the first video network terminal, the video network server is in communication connection with the second video network terminal, the control terminal is in communication connection with the first video network terminal, and the analysis device is in communication connection with the first video network terminal.
The analysis device can also be in communication connection with a second video network terminal;
a Pamir client: video networking conference control software;
the control terminal: operating a terminal device with a pamir client;
the video network server: and processing all information participating in the video networking service by using the server of the video networking protocol. Or a server farm of the video network.
The first video network terminal: a chairman terminal of the video networking scheduling conference, wherein the video networking terminal connected with the pamir client is the chairman terminal;
the second video network terminal: the terminal device used by the participants can be specifically a set top box device, and the pamir client controls the terminal participating in the specific conference during the conference. Each second video network terminal has the capability of collecting audio and video information and analyzing audio and video, and can also be understood as the capability of playing streaming media and sending the streaming media.
The video network scheduling conference abnormity analysis method provided by the embodiment of the invention is explained in detail by combining the video network scheduling conference system.
Referring to fig. 6, a flowchart illustrating steps of a method for analyzing anomaly of a scheduling conference in a video networking according to an embodiment of the present invention is shown, where the method is applied to an analysis device, and specifically may include the following steps:
step S601, establishing a communication connection with the control terminal.
In practice, in order to facilitate an operation and maintenance engineer to analyze and process a problem on site, the analysis device may be a mobile handheld device, and when a problem occurs in a video networking scheduling conference, a communication connection between the analysis device and the control terminal is established to obtain log information generated by a pamir client running on the control terminal.
For a fixed meeting location, the analysis device may also be a fixed device communicatively connected to the control terminal.
Step S602, obtaining log information generated by the pamir client in a video networking scheduling conference, where the log information is generated when the pamir client sends an operation instruction to the first video networking terminal, and is generated when receiving an operation instruction feedback returned by the second video networking terminal in response to the operation instruction, and the operation instruction is sent by the first video networking terminal to the second video networking terminal through the video networking server.
The specific way of acquiring the log information may be: sending an acquisition request to a control terminal through an analysis device, and sending log information to the analysis device by the control terminal; the log information may also be copied to the analysis device manually for a field operation and maintenance engineer.
The log information generation process comprises the following steps: the method comprises the steps that log information is generated when an operation instruction occurs at a pamir client, the operation instruction is sent to a first video network terminal from a control terminal and then sent to a video network server from the first video network terminal, the video network server sends the operation instruction to a second video network terminal, the second video network terminal returns operation instruction feedback whether the operation is successful or not, the operation instruction feedback is returned to the pamir client through the video network server, and finally the log information is generated.
Step S603, saving the log information to the local.
The Pamir client stores the generated log information to the local control terminal, so that the log information can be conveniently checked and analyzed subsequently.
Step S604, analyzing the log information, and extracting fault log information when the video networking scheduling conference is abnormal.
And judging whether the operation sent by the pamir client is successful or not by analyzing the log information, further extracting the fault log information with the abnormality and analyzing the type of the abnormal problem. For example, when the switching of the talker is successful, a flag is generated in the log information, and whether the switching is successful or not is determined based on the flag.
And step S605, obtaining the abnormal problem type of the video network scheduling conference according to the fault log information.
Information such as the time, the area, the terminal device with the problem, and the problem code when the abnormal problem occurs are recorded in the fault log information. The problem type is determined according to the information recorded in the fault log information, such as network problems, system problems, authority problems, security problems, server problems, xmcu problems, video telephone problems, stream adjustment problems and the like.
Step S606, a processing scheme is obtained from a preset fault database according to the obtained abnormal problem type.
In practice, for the type of the frequently-occurring problem, the fault database can be set according to the conventional processing mode, and the frequently-used problem processing mode is stored in the fault database, so that when the problem occurs, the corresponding processing scheme can be directly and quickly searched from the fault database according to the type of the problem.
And step S607, displaying the prompt information to the user according to the processing scheme.
For example, if the abnormal problem type is analyzed to be a flow regulation problem according to the fault log information, a processing scheme of the flow regulation problem is obtained from the fault database, the user is prompted to repeat flow regulation, and information such as the processing scheme which can avoid the known problem in the use process can be prompted to the user.
In practice, the prompt information presented to the user is the translated content. The information recorded in the log information is professional and needs related business knowledge to be understood, so that the processing scheme can be translated into some easily understood information contents before the prompt information is displayed for the user, and then the information is displayed. For example, the audio _ sample _ rate in the log information corresponds to the audio sampling rate; 0 in the streaming media resource node information represents grouping, and 1 represents a user; and 0 for uploading the conference table represents a participant, 2 for uploading a live source, 3 for uploading a video composition or 64-bit mixer, and 8 for uploading an auxiliary stream standard definition in a user decoding mode.
In the embodiment of the invention, by establishing the communication connection between the analysis device and the control terminal, the log information generated by the pamir client in the video networking scheduling conference process can be sent to the analysis device, then the log information is stored in the local part of the analysis device, the log information is analyzed, and the fault log information when the video networking scheduling conference is abnormal is extracted. And finally, acquiring a processing scheme from a preset fault database aiming at the analyzed abnormal problem type, and displaying the processing scheme to a user, so that the user can rapidly process the abnormal problems according to the processing scheme. The analysis device is used for acquiring the log information generated in the video conference process to analyze the abnormal problems, and compared with the manual problem troubleshooting, the problem type can be quickly positioned, the solution suggestion is given, the problem processing flow is simplified, the time for on-site troubleshooting and problem processing can be effectively shortened, and the user experience of participating in the video conference is improved.
With reference to the foregoing embodiment, in an embodiment mode, in step S603, saving the log information to the local includes:
and splitting the character string in the log information.
The amount of log information generated by the Pamir client in the conference control process is huge, log information of various operations is interwoven, and the log information is classified and stored during storage, so that the subsequent analysis and extraction efficiency of the log can be improved. In the embodiment, the character strings in the log information are split, so that the comparison and classification of the log information are finally realized.
And comparing the character strings by using a regular expression to obtain the terminal identification in the log information.
The regular expression is also called regular expression, and many programming languages support the comparison operation of character strings by using the regular expression. Terminal information in the log information can be screened out by comparing the regular expressions, and then a terminal identifier for uniquely identifying the terminal is obtained. The terminal identifier may be a terminal number of the terminal.
And saving the log information to a corresponding terminal history operation table according to the terminal identification.
And inquiring a historical operation table for storing the historical operation record of the terminal according to the obtained terminal identifier, and storing the log information into the historical operation table of the terminal corresponding to the terminal.
After the log information is stored in the terminal history operation table, the CPU load rate of the log analysis device when searching the log information of the big data can be effectively reduced, and the use smoothness of the log analysis device when using the log analysis device is improved.
With reference to the foregoing embodiment, in an implementation manner, in step S604, analyzing the log information, and extracting fault log information when the video networking scheduling conference is abnormal, the method includes:
and obtaining the operation instruction log information and the operation instruction feedback log information which are included in the log information.
The log information generated when the pamir client sends the operation instruction may include information such as time, destination address, destination channel, destination number, original channel, and original number. The information fed back by the server to the operation command of the pamir client may include time, destination address, destination channel, destination number, source address, original channel, original number, feedback success flag, and other information. Taking the flow adjusting operation as an example, since the flow adjusting operation and the operation fed back by the server are unordered, the log information needs to be analyzed to obtain the operation instruction log information and the operation instruction feedback log information included in the log information, respectively.
And judging whether the operation instruction feedback log information corresponding to the operation instruction log information comprises a feedback success mark.
After the operation command log information in the log information and the corresponding operation command feedback log information are obtained, whether the flow adjusting action is finished by the server is judged according to whether the log information contains a feedback success mark.
And under the condition that the feedback success mark is not contained in the operation instruction feedback log information, determining the log information as fault log information.
If the server completes the corresponding flow adjustment action, the operation command feedback sent by the server includes a feedback success flag, and accordingly, the operation command feedback log generated by the pamir client includes the feedback success flag. Therefore, when the feedback success flag corresponding to the operation command is not included in the operation command feedback log information, it can be confirmed that the log information is the failure log information.
In combination with the above embodiments, in an implementation, after determining the log information as failure log information, the method further includes:
and establishing communication connection between the second video network terminals corresponding to the fault log information.
When the problem analysis processing is carried out when the scheduling conference of the video network is abnormal, in one case, the problem can be analyzed and positioned only through the log information generated by the pamir client without collecting the log information generated by the second video network terminal; in another case, even if log information generated by the second video network terminal which is determined to have the fault is collected, the log information is comprehensively analyzed.
And sending a terminal log information acquisition request to the second video networking terminal so that the second video networking terminal returns terminal log information.
Similarly, after the communication connection between the analysis device and the second video network terminal is established, the terminal log information may be obtained by sending a request, and the terminal log information may be manually copied to the analysis device by a field operation and maintenance engineer. In a specific implementation, the log information may be directly copied to the analysis device, or may be copied via a storage medium, such as a usb disk or a mobile hard disk.
Analyzing the terminal log information, and determining the terminal fault log information in the terminal log information.
After the terminal log information is obtained, the terminal fault log information contained in the terminal log information is determined through analysis, and the fault body log information in the log information generated by the pamir client determined before is combined to perform comprehensive analysis, so that the abnormal problem is quickly and accurately positioned, and the efficiency of field operation and maintenance for engineers to process the abnormal problem is improved.
With reference to the foregoing embodiment, in an implementation manner, in step S607, after presenting the prompt information to the user according to the processing scheme, the method further includes:
and updating the record information corresponding to the abnormal problem type in a preset error statistic list.
After the abnormal problem is analyzed by the analysis device, statistical work can be carried out to record the type of the abnormal problem appearing at one time. After recording, the user can review how many problems occur each year, how many times each type of problem occurs, where the meeting and area where the problem occurs are, according to the error statistics list, thereby improving the quality of service provided to the user.
In summary, in this embodiment, by establishing a communication connection between the analysis device and the control terminal, log information generated by the pamir client during the video networking scheduling conference may be sent to the analysis device, and then the log information is stored locally in the analysis device, and is analyzed, so as to extract fault log information when the video networking scheduling conference is abnormal. And finally, acquiring a processing scheme from a preset fault database aiming at the analyzed abnormal problem type, and displaying the processing scheme to a user, so that the user can rapidly process the abnormal problems according to the processing scheme. The analysis device is used for acquiring the log information generated in the video conference process to analyze the abnormal problems, and compared with the manual problem troubleshooting, the problem type can be quickly positioned, the solution suggestion is given, the problem processing flow is simplified, the time for on-site troubleshooting and problem processing can be effectively shortened, and the user experience of participating in the video conference is improved.
It should be noted that, for simplicity of description, the method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present invention is not limited by the illustrated order of acts, as some steps may occur in other orders or concurrently in accordance with the embodiments of the present invention. Further, those skilled in the art will appreciate that the embodiments described in the specification are presently preferred and that no particular act is required to implement the invention.
Referring to fig. 7, a block diagram of an anomaly analysis apparatus for a video network scheduling conference according to an embodiment of the present invention is shown, where the apparatus may include the following modules:
a communication connection module 701, configured to establish a communication connection with the control terminal;
a log obtaining module 702, configured to obtain log information generated by a pamir client in a video networking scheduling conference, where the log information is generated when the pamir client sends an operation instruction to the first video networking terminal, and is generated when an operation instruction feedback returned by the second video networking terminal in response to the operation instruction is received, and the operation instruction is sent by the first video networking terminal to the second video networking terminal through the video networking server;
a log storage module 703, configured to store the log information locally;
a log extracting module 704, configured to analyze the log information and extract fault log information when the video networking scheduling conference is abnormal;
the log analysis module 705 is configured to obtain the type of an abnormal problem occurring in the video networking scheduling conference according to the fault log information;
a scheme obtaining module 706, configured to obtain a processing scheme from a preset fault database according to the obtained abnormal problem type;
and an information display module 707, configured to display the prompt information to the user according to the processing scheme.
Optionally, the apparatus further comprises:
the splitting module is used for splitting the character strings in the log information;
the comparison module is used for comparing the character strings by using a regular expression to obtain a terminal identifier in the log information;
and the storage submodule is used for storing the log information to a corresponding terminal history operation table according to the terminal identification.
Optionally, the apparatus further comprises:
the log obtaining submodule is used for obtaining operation instruction log information and operation instruction feedback log information which are contained in the log information;
the judging module is used for judging whether the operation instruction feedback log information corresponding to the operation instruction log information comprises a feedback success mark;
and the determining module is used for determining the log information as fault log information under the condition that the feedback success mark is not contained in the operation instruction feedback log information.
Optionally, the apparatus further comprises:
the communication connection sub-module is used for establishing communication connection between the second video network terminals corresponding to the fault log information;
the sending module is used for sending a terminal log information acquisition request to the second video networking terminal so as to enable the second video networking terminal to return terminal log information;
and the log analysis submodule is used for analyzing the terminal log information and determining the terminal fault log information in the terminal log information.
Optionally, the apparatus further comprises:
and the updating module is used for updating the record information corresponding to the abnormal problem type in a preset error statistic list.
For the embodiment of the video network scheduling conference anomaly analysis device, the description is simple because the video network scheduling conference anomaly analysis device is basically similar to the embodiment of the video network scheduling conference anomaly analysis method, and relevant points can be referred to partial description of the embodiment of the video network scheduling conference anomaly analysis method.
An embodiment of the present invention further provides an electronic device, including:
one or more processors; and
one or more machine-readable media having instructions stored thereon, which when executed by the one or more processors, cause the electronic device to perform a method for video networking dispatch conference anomaly analysis in accordance with any one of the embodiments of the present invention.
The embodiment of the invention also provides a computer readable storage medium, and a stored computer program enables a processor to execute the video network scheduling conference exception analysis method according to the embodiment of the invention.
The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, apparatus, or computer program product. Accordingly, embodiments of the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
Embodiments of the present invention are described with reference to flowchart illustrations and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing terminal to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing terminal to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing terminal to cause a series of operational steps to be performed on the computer or other programmable terminal to produce a computer implemented process such that the instructions which execute on the computer or other programmable terminal provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present invention have been described, additional variations and modifications of these embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the embodiments of the invention.
Finally, it should also be noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or terminal that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or terminal. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or terminal that comprises the element.
The foregoing detailed description is provided for a method, an apparatus, a system, an electronic device and a computer-readable storage medium for analyzing anomaly of a video networking scheduling conference, which are provided by the present invention, and specific examples are applied in the present document to explain the principle and the implementation of the present invention, and the descriptions of the foregoing examples are only used to help understanding the method and the core idea of the present invention; meanwhile, for a person skilled in the art, according to the idea of the present invention, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present invention.
Claims (13)
1. The video networking scheduling conference abnormity analysis method is applied to a video networking scheduling conference system, the video networking scheduling conference system comprises a video networking server, a first video networking terminal, a second video networking terminal, a control terminal and an analysis device, the video networking server is in communication connection with the first video networking terminal, the video networking server is in communication connection with the second video networking terminal, a pamir client is operated on the control terminal, and the control terminal is in communication connection with the first video networking terminal; the method is applied to the analysis device, and comprises the following steps:
establishing communication connection with the control terminal;
acquiring log information generated by the pamir client in a video networking scheduling conference, wherein the log information is generated when the pamir client sends an operation instruction to the first video networking terminal and is generated when an operation instruction feedback returned by the second video networking terminal in response to the operation instruction is received, and the operation instruction is sent to the second video networking terminal by the first video networking terminal through the video networking server;
saving the log information to the local;
analyzing the log information, and extracting fault log information when the video networking scheduling conference is abnormal;
obtaining the abnormal problem type of the video networking scheduling conference according to the fault log information;
acquiring a processing scheme from a preset fault database aiming at the obtained abnormal problem type;
and displaying prompt information to a user according to the processing scheme.
2. The method of claim 1, wherein saving the log information locally comprises:
splitting a character string in the log information;
comparing the character strings by using a regular expression to obtain a terminal identifier in the log information;
and saving the log information to a corresponding terminal history operation table according to the terminal identification.
3. The method of claim 1, wherein analyzing the log information and extracting fault log information when the video networking scheduling conference is abnormal comprises:
obtaining operation instruction log information and operation instruction feedback log information which are included in the log information;
judging whether the operation instruction feedback log information corresponding to the operation instruction log information comprises a feedback success mark or not;
and under the condition that the feedback success mark is not contained in the operation instruction feedback log information, determining the log information as fault log information.
4. The method of claim 3, wherein after determining the log information as failure log information, the method further comprises:
establishing communication connection between the second video networking terminals corresponding to the fault log information;
sending a terminal log information acquisition request to the second video networking terminal so that the second video networking terminal returns terminal log information;
analyzing the terminal log information, and determining the terminal fault log information in the terminal log information.
5. The method of claim 1, wherein after presenting the reminder information to the user according to the processing scheme, the method further comprises:
and updating the record information corresponding to the abnormal problem type in a preset error statistic list.
6. The video networking scheduling conference abnormity analysis device is applied to a video networking scheduling conference system, the video networking scheduling conference system comprises a video networking server, a first video networking terminal, a second video networking terminal and a control terminal, the video networking server is in communication connection with the first video networking terminal, the video networking server is in communication connection with the second video networking terminal, a pamir client is operated on the control terminal, and the control terminal is in communication connection with the first video networking terminal; the device comprises:
the communication connection module is used for establishing communication connection with the control terminal;
the log obtaining module is used for obtaining log information generated by a pamir client in a video networking scheduling conference, wherein the log information is generated when the pamir client sends an operation instruction to the first video networking terminal and is generated when an operation instruction feedback returned by the second video networking terminal in response to the operation instruction is received, and the operation instruction is sent to the second video networking terminal by the first video networking terminal through the video networking server;
the log storage module is used for storing the log information to the local;
the log extraction module is used for analyzing the log information and extracting fault log information when the video networking scheduling conference is abnormal;
the log analysis module is used for obtaining the abnormal problem type of the video networking scheduling conference according to the fault log information;
the scheme acquisition module is used for acquiring a processing scheme from a preset fault database aiming at the obtained abnormal problem type;
and the information display module is used for displaying prompt information to a user according to the processing scheme.
7. The apparatus of claim 6, further comprising:
the splitting module is used for splitting the character strings in the log information;
the comparison module is used for comparing the character strings by using a regular expression to obtain a terminal identifier in the log information;
and the storage submodule is used for storing the log information to a corresponding terminal history operation table according to the terminal identification.
8. The apparatus of claim 6, further comprising:
the log obtaining submodule is used for obtaining operation instruction log information and operation instruction feedback log information which are contained in the log information;
the judging module is used for judging whether the operation instruction feedback log information corresponding to the operation instruction log information comprises a feedback success mark;
and the determining module is used for determining the log information as fault log information under the condition that the feedback success mark is not contained in the operation instruction feedback log information.
9. The apparatus of claim 8, further comprising:
the communication connection sub-module is used for establishing communication connection between the second video network terminals corresponding to the fault log information;
the sending module is used for sending a terminal log information acquisition request to the second video networking terminal so as to enable the second video networking terminal to return terminal log information;
and the log analysis submodule is used for analyzing the terminal log information and determining the terminal fault log information in the terminal log information.
10. The apparatus of claim 6, further comprising:
and the updating module is used for updating the record information corresponding to the abnormal problem type in a preset error statistic list.
11. A video network scheduling conference system, which is characterized in that the system comprises a video network server, a first video network terminal, a second video network terminal, an analysis device and a pamir client running on a control terminal, wherein the analysis device executes the video network scheduling conference abnormity analysis method according to any one of claims 1-5;
the video network server is in communication connection with the first video network terminal, the video network server is in communication connection with the second video network terminal, the control terminal is in communication connection with the first video network terminal, and the analysis device is in communication connection with the first video network terminal.
12. An electronic device, comprising:
one or more processors; and
one or more machine-readable media having instructions stored thereon that, when executed by the one or more processors, cause the electronic device to perform the method for video networking dispatch conferencing anomaly analysis of any of claims 1-5.
13. A computer-readable storage medium storing a computer program for causing a processor to execute the video network scheduling conference anomaly analysis method according to any one of claims 1 to 5.
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