CN111027880A - Method and system for configuring dispatching personnel of full-automatic operation system - Google Patents
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Abstract
The embodiment of the invention provides a method and a system for configuring dispatching personnel of a full-automatic operation system. The method provided by the embodiment of the invention can determine the configuration number of the scheduling personnel on a certain operation line, not only can realize the automatic configuration of the scheduling personnel of the full-automatic operation system, but also can balance the working strength of each scheduling personnel, and ensure that the working task is full, and the phenomenon that the working strength of the scheduling personnel is too strong can not occur.
Description
Technical Field
The invention relates to the technical field of urban rail transit, in particular to a method and a system for configuring dispatching personnel of a full-automatic operation system.
Background
At present, in the field of urban rail transit, a full-Automatic Operation technology is mature day by day, so that a full-Automatic Operation system (FAO) enters a high-speed development stage, and the Operation management of the FAO must be adapted to the development of the full-Automatic Operation technology.
The traditional operation management of the urban rail transit operation system aims at manned driving and takes a crew member as a core. In a fully automatic operation system, however, no one is responsible for driving the train. The human is mainly responsible for train command and dispatching, train monitoring, passenger dispatching, crew services and emergency handling in the full-automatic operation system. Because the operation scene of the full-automatic operation system is greatly changed from that of the traditional urban rail transit operation system, the full-automatic operation system changes aiming at the normal operation and the emergency processing flow, the post setting and the responsibility correspondingly change, and the original operation personnel configuration and personnel scheduling strategy needs to be correspondingly evaluated/adjusted.
For a control center, a decentralized scheduling mode in which a driver, a scheduling person of the control center and a station attendant jointly participate in control in a traditional urban rail transit operation system is changed into centralized scheduling in which the scheduling person of the control center directly faces operation control, so that the scheduling content of the scheduling person is changed, the control center post setting and post responsibility division are influenced, and the configuration scheme of the scheduling person needs to be considered again.
The configuration scheme of the existing dispatcher is formulated based on the operation requirement and the post requirement of the traditional urban rail transit operation system, is usually based on experience, and is configured according to the length of a train operation line, the passenger flow volume and the importance degree of the operation line, so that systematic configuration cannot be realized, the requirement of a full-automatic operation system cannot be well met, and the problems of too high working strength of the dispatcher and insufficient imbalance of the dispatcher when the full-automatic operation system breaks down or in an emergency scene occur.
Disclosure of Invention
To overcome the above problems or at least partially solve the above problems, embodiments of the present invention provide a method and a system for configuring a dispatcher of a fully automatic operation system.
In a first aspect, an embodiment of the present invention provides a method for configuring a dispatcher of a full-automatic operating system, including:
determining the standard operation time length of each work task on the operation line and the work time length of a dispatcher;
evaluating the working intensity of the dispatcher under each work task based on the standard work duration and the work duration;
and determining the configuration number of the dispatching personnel on the operation line based on the work intensity.
Preferably, in the method for configuring the dispatching personnel of the full-automatic operation system, the category of each work task comprises a normal driving organization task and an abnormal processing task; accordingly, the number of the first and second electrodes,
the determining the standard operation duration of each work task on the operation line specifically includes:
for the normal driving organization task on the running line, obtaining a line element of the running line, and determining the standard operation duration of the normal driving organization task on the running line based on the corresponding relation between the line element and the standard operation duration of the normal driving organization task;
for the exception handling task on the operating line, dividing the duration of the exception handling task into a plurality of time segments based on the processing flow of the exception handling task, and determining the standard operation duration of the exception handling task in each time segment, wherein the sum of the standard operation durations of the exception handling task in all the time segments is the standard operation duration of the exception handling task on the operating line.
Preferably, the correspondence is determined based on the following method:
counting the standard operation time of different dispatchers completing normal driving organization tasks on each operation line in the full-automatic operation system;
and determining the line elements of each running line, and determining the corresponding relation between the line elements and the standard operation time of the normal driving organization task.
Preferably, the evaluating the work intensity of the dispatcher under each work task based on the standard work duration and the work duration specifically includes:
and based on the standard operation time length and the operation time length, evaluating the work intensity of the dispatcher under each work task by adopting a DORATASK method.
Preferably, the determining the configured number of the scheduling staff on the operation line based on the working strength specifically includes:
changing the predicted configuration quantity of the dispatchers on the operation line according to the working strength, and respectively calculating the per-person working strength of the dispatchers under the normal driving organization task and the abnormal working strength of the dispatchers under the abnormal processing task;
and if the per-person working intensity and the abnormal working intensity respectively meet the corresponding preset conditions, determining the corresponding predicted configuration quantity as the configuration quantity of the scheduling personnel on the operation line.
Preferably, the abnormal work intensity of the dispatcher under the abnormal processing task is calculated by the following method:
dividing the duration of the exception handling task into a plurality of time segments based on the handling process of the exception handling task, and calculating the working strength of the dispatcher in each time segment;
and selecting the working intensity which is greater than or equal to a preset intensity value from the working intensities of the scheduling personnel in all the time segments for summation, wherein the summation result is the abnormal working intensity.
Preferably, the preset conditions corresponding to the per-person working strength are as follows: the per-person working intensity is less than a first specified value; the preset conditions corresponding to the abnormal working strength are as follows: the abnormal operation intensity is less than a second specified value.
In a second aspect, an embodiment of the present invention provides a system for configuring a dispatcher of a fully automatic operation system, including: the device comprises a determining module, an evaluating module and a configuration quantity determining module. Wherein the content of the first and second substances,
the determining module is used for determining the standard operation time length of each work task on the operation line and the work time length of a dispatcher;
the evaluation module is used for evaluating the working strength of the dispatcher under each work task based on the standard work duration and the work duration;
the configuration quantity determining module is used for determining the configuration quantity of the scheduling personnel on the operation line based on the work intensity.
In a third aspect, an embodiment of the present invention provides an electronic device, including: a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing the steps of the fully automatic operating system dispatcher configuration method as described in the first aspect when executing the program.
In a fourth aspect, an embodiment of the present invention provides a non-transitory computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the steps of the fully automatic operating system dispatcher configuration method according to the first aspect.
The embodiment of the invention provides a method and a system for configuring dispatching personnel of a full-automatic operation system. The method provided by the embodiment of the invention can determine the configuration number of the scheduling personnel on a certain operation line, not only can realize the automatic configuration of the scheduling personnel of the full-automatic operation system, but also can balance the working strength of each scheduling personnel, and ensure that the working task is full, and the phenomenon that the working strength of the scheduling personnel is too strong can not occur.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and those skilled in the art can also obtain other drawings according to the drawings without creative efforts.
Fig. 1 is a schematic flowchart of a method for configuring a dispatcher of a fully automatic operating system according to an embodiment of the present invention;
fig. 2 is a schematic diagram illustrating division of work tasks in a method for configuring a dispatcher of a fully automatic operating system according to an embodiment of the present invention;
fig. 3 is a schematic structural diagram of a dispatcher configuration system of a fully automatic operating system according to an embodiment of the present invention;
fig. 4 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As shown in fig. 1, an embodiment of the present invention provides a method for configuring a scheduler of a full-automatic operating system, including:
s1, determining the standard operation time length of each work task on the operation line and the work time length of a dispatcher;
s2, evaluating the working strength of the dispatcher under each work task based on the standard work duration and the work duration;
and S3, determining the configuration number of the dispatching personnel on the operation line based on the work intensity.
Specifically, in the method for configuring scheduling personnel of a full-automatic operation system provided in the embodiment of the present invention, the execution main body may be a server, a local server, or a cloud server, which is not specifically limited in the embodiment of the present invention.
Step S1 is performed first. The full-automatic operation system aims at solving the problem that a train driver is free of train state monitoring personnel due to cancellation, a dispatching control center expands and adjusts the post responsibility of a dispatcher, and four posts including a travelling dispatching post, a system dispatching post, an information dispatching post and a duty manager are set. The post responsibility of the train dispatching is train state monitoring, train management, construction management and dispatching command; the post responsibility of system scheduling is power equipment management and environmental control equipment management; the post responsibility of information scheduling is information release, passenger service and passenger emergency affair processing; the duty of the duty manager is scheduling decision and information publishing.
For a full-automatic operation system, a plurality of operation lines are provided, and in the embodiment of the invention, the standard operation time length of each work task on the operation lines and the work time length of a dispatcher are determined aiming at each operation line in the full-automatic operation system. It should be noted here that each work task refers to a work task in different time periods on different work posts. This is because the dispatchers are on the same job position within the range of their work hours. For the same working post, it may need to operate continuously for 24 hours, so that the dispatching personnel on the working post needs to perform batch work in different time periods within 24 hours according to the working time length, and the dispatching personnel in different batches may have different working time lengths corresponding to different time periods.
In the embodiment of the invention, 30 operation scenes related to scheduling personnel can be screened out based on the actual operation scene of the full-automatic operation system, and the operation tasks of all work posts under each operation scene are combed. For example, as shown in fig. 2, the work tasks may include a scheduling organization task and a construction organization task, and the scheduling organization task may be classified into a normal driving organization task and an exception handling task according to categories. It should be noted that, in the embodiment of the present invention, each work task is only a scheduling organization task, that is, only the scheduling organization task is completed by a scheduler.
Generally, each work task is completed with a theoretical work duration, but the theoretical work durations of different types of work tasks are different in processing complexity and cannot reflect the absolute difference of each work task, so that the theoretical work duration of each work task needs to be normalized, and the normalized theoretical work duration reflects the absolute difference of each work task. In the embodiment of the invention, the standard operation time length is the theoretical operation time length after normalization processing. The working time of the dispatcher refers to the time that the dispatcher needs to work each day, and generally varies according to the regulations of different companies, such as 8 hours, 9 hours, 12 hours and the like.
Then, step S2 is executed. The work intensity of the dispatcher under each work task refers to the completion amount of each work task in a certain time, namely the workload of the dispatcher. The dispatching personnel on each operation line in the full-automatic operation system complete each work task on different posts by consuming time, the time spent on completing the work tasks meets the post requirements, and the time required for completing each work task is changed along with the change of the busy degree and the fault degree of the line. In the embodiment of the invention, the working intensity of the dispatchers under each work task can be quantitatively evaluated by adopting a DORATASK method, and the working intensity of the dispatchers is evaluated by the time occupancy rate of finishing each work task.
When the working intensity of the dispatcher under each work task is evaluated by adopting a DORATASK method, the working intensity of the dispatcher under each work task is determined based on the following formula:
wherein, tsThe standard operation time length of each work task is T, and the work time length of the scheduling personnel is T.
Finally, step S3 is performed. In the embodiment of the present invention, the configuration number of the scheduling staff on the operation line specifically refers to the number of the scheduling staff arranged for each work post in different time periods. In the embodiment of the invention, the working strength of the dispatchers under each work task is taken as a limiting factor, so that the working strength balance of each dispatcher in a long working time range is ensured, and the phenomenon that the working strength of the dispatchers is too strong can not occur.
The method for configuring the dispatching personnel of the full-automatic operation system comprises the steps of firstly operating the standard operation time length of each work task on a line and the work time length of the dispatching personnel, then evaluating the work intensity of the dispatching personnel under each work task based on the determined standard operation time length and the determined work time length, and finally determining the configuration number of the dispatching personnel on the operation line according to the work intensity. The method provided by the embodiment of the invention can determine the configuration number of the scheduling personnel on a certain operation line, not only can realize the automatic configuration of the scheduling personnel of the full-automatic operation system, but also can balance the working strength of each scheduling personnel, and ensure that the working task is full, and the phenomenon that the working strength of the scheduling personnel is too strong can not occur.
On the basis of the above embodiment, in the fully automatic operation system dispatcher configuration method provided in the embodiment of the present invention, the category of each work task includes a normal driving organization task and an exception handling task; accordingly, the number of the first and second electrodes,
the determining the standard operation duration of each work task on the operation line specifically includes:
for the normal driving organization task on the running line, obtaining a line element of the running line, and determining the standard operation duration of the normal driving organization task on the running line based on the corresponding relation between the line element and the standard operation duration of the normal driving organization task;
for the exception handling task on the operating line, dividing the duration of the exception handling task into a plurality of time segments based on the processing flow of the exception handling task, and determining the standard operation duration of the exception handling task in each time segment, wherein the sum of the standard operation durations of the exception handling task in all the time segments is the standard operation duration of the exception handling task on the operating line.
Specifically, in the embodiment of the present invention, when determining the standard operation duration of each work task on the operation line, different methods need to be selected according to different categories of each work to implement the standard operation duration.
For a normal driving organization task on an operation line, first, line elements of the operation line are obtained, and the line elements may include the length of the operation line, the number of stations, the passenger flow volume, and the like. On the operation lines of different line elements, the standard operation time of the normal driving organization task is different. Therefore, the standard operation time of the normal driving organization task on the operation line can be determined according to the line elements of the operation line and by combining the corresponding relation between the line elements and the standard operation time of the normal driving organization task. The corresponding relation between the line elements and the standard operation duration of the normal driving organization task is predetermined so as to represent the influence of the line elements on the standard operation duration of the normal driving organization task.
For the exception handling tasks on the operating line, based on the processing flow of the exception handling tasks, dividing the duration of the exception handling tasks into a plurality of time segments, and determining the standard operation duration of the exception handling tasks in each time segment, wherein the sum of the standard operation durations of the exception handling tasks in all the time segments is the standard operation duration of the exception handling tasks on the operating line. For example, the exception handling task includes processing procedures such as detection, fault identification, fault handling, secondary detection and the like, the duration of the entire exception handling task is 3 hours, the 3 hours are divided into a plurality of time segments, the duration of each time segment is assumed to be 2min, and the standard operation duration of the exception handling task within every 2min is determined. It should be noted that the standard operation time length of the exception handling task needs to be multiplied by the exception coefficient at the actual operation time length of the exception handling task. The abnormal coefficient is greater than 1, and the specific value can be determined as required, for example, 2. And then taking the sum of the standard operation time lengths of the exception handling tasks of 90 time slices in total within 3 hours as the standard operation time length of the exception handling tasks on the operation line. In addition, the construction organization work is mainly performed at night, and the standard operation time needs to be determined according to the number and types of tasks to be issued.
On the basis of the above embodiment, in the method for configuring the scheduling staff of the fully automatic operation system provided in the embodiment of the present invention, the correspondence is determined based on the following method:
counting the standard operation time of different dispatchers completing normal driving organization tasks on each operation line in the full-automatic operation system;
and determining the line elements of each running line, and determining the corresponding relation between the line elements and the standard operation time of the normal driving organization task.
Specifically, in the embodiment of the present invention, when determining the corresponding relationship between the line element and the standard operation duration of each work task, the actual operation duration of the normal driving organization task completed by different dispatchers on each operation line in the full-automatic operation system is firstly counted. Then, the actual operation time length is taken as the standard operation time length, and it can be understood that the actual operation time length needs to be multiplied by an abnormal coefficient, and for a normal driving organization task, the abnormal coefficient is 1.
For each operation line, the actual working time lengths of different dispatchers are not necessarily the same when the dispatchers complete the same work task, so that the standard working time lengths of each work task calculated are not necessarily the same. Therefore, in the embodiment of the invention, in order to avoid the difference generated when different dispatchers calculate the standard working time length of the normal driving organization task, the standard working time length of the normal driving organization task determined by the actual working time lengths of all dispatchers is processed, and the average value is obtained to be used as the standard working time length of the normal driving organization task on the operating line.
And finally, determining the line elements of each running line, and then establishing the corresponding relation between the line elements and the standard working time of the normal driving organization task. The method can be specifically realized by adopting a regression fitting mode.
On the basis of the foregoing embodiment, the method for configuring scheduling personnel of a fully automatic operation system provided in the embodiment of the present invention, where determining the configured number of the scheduling personnel on the operation line based on the working strength specifically includes:
changing the predicted configuration quantity of the dispatchers on the operation line according to the working strength, and respectively calculating the per-person working strength of the dispatchers under the normal driving organization task and the abnormal working strength of the dispatchers under the abnormal processing task;
and if the per-person working intensity and the abnormal working intensity respectively meet the corresponding preset conditions, determining the corresponding predicted configuration quantity as the configuration quantity of the scheduling personnel on the operation line.
Specifically, in the embodiment of the present invention, first, according to the work intensity of each work task, the predicted configuration number of the dispatchers on the operation line is changed, specifically, the predicted configuration number may be increased one by one from 0, and the per-person work intensity of the dispatchers under the normal driving organization task and the abnormal work intensity of the dispatchers under the abnormal processing task are calculated. For example, if the current estimated number of configurations is 2, the per-person working intensity is the ratio of the working intensity of each work task to the estimated number of configurations.
For the abnormal working strength of the dispatcher under the abnormal processing task, firstly dividing the duration of the abnormal processing task into a plurality of time segments according to the processing flow of the abnormal processing task, determining the standard working duration of the abnormal processing task in each time segment, and determining the ratio of the standard working duration in each time segment to the working duration of the time segment, wherein the ratio is the working strength of the dispatcher in each time segment. And selecting the working intensity which is greater than or equal to the preset intensity value from the working intensities of the scheduling personnel in all the time segments for summation, wherein the summation result is the abnormal working intensity. The preset intensity value may be set as required, and specifically may be 90%, that is, the standard operation duration is greater than or equal to 90% of the time slice.
In the embodiment of the invention, reasonable post personnel configuration can be realized by using the least number of dispatching personnel, the working strength of each dispatching post is balanced while the daily and emergency dispatching work task requirements are met, the configuration number of the dispatching personnel is reduced, the operation cost of a full-automatic operation line is reduced, the maximum utility is finally realized, and the purposes of reducing personnel and increasing efficiency are achieved.
On the basis of the above embodiment, in the method for configuring scheduling personnel of a full-automatic operation system provided in the embodiment of the present invention, the preset conditions corresponding to the per-person working strength are as follows: the per-person working intensity is less than a first specified value; the preset conditions corresponding to the abnormal working strength are as follows: the abnormal operation intensity is less than a second specified value.
Specifically, in the embodiment of the present invention, the preset conditions corresponding to the per-person working strength are: the average human working strength is less than a first specified value, and the corresponding preset conditions of the abnormal working strength are as follows: the abnormal operation intensity is less than a second specified value. The first designated value and the second designated value may be set as required, for example, the first designated value is 80% and the second designated value is 2.5%.
In the embodiment of the invention, the dispatcher configuration method can realize the optimization of variables such as the configuration quantity, the working time and the like of the dispatchers based on the dispatcher working strength simulation platform. The dispatcher working strength simulation platform can randomly generate a working task based on the operation condition of the full-automatic operation line, and distribute the task to a corresponding working post based on the adjusted dispatcher post responsibility; and recording the actual working time of the dispatcher. And finally, quantitatively evaluating the workload of the dispatching personnel according to a DORATASK method. In the optimization process, the optimized variable is the number of scheduling personnel configured in different time for each post, and the work intensity balance of each work post and the work task fullness are realized by continuously adjusting and optimizing the number of personnel and the work duration of each work post. In the optimization process, the following constraints need to be satisfied: the average human working intensity is less than 80%, and the abnormal working intensity is less than 2.5%.
According to the full-automatic operation system dispatcher configuration method provided by the embodiment of the invention, a work intensity quantitative evaluation method based on a work scene and a task is formulated according to the operation characteristics of a full-automatic operation line, and a standard is formulated for evaluation of an optimization scheme of dispatchers. In the process of realizing the optimized configuration of operators, an experimental environment and a verification environment are provided for determining the configuration number of the scheduling personnel by building a scheduling personnel working strength simulation platform, the quantitative evaluation of the working strength of the fully-automatic line scheduling personnel is realized, a scientific judgment standard is provided for the optimized configuration of the scheduling personnel, the effect evaluation of the configuration scheme of the scheduling personnel is further realized, the promotion of the service level of the scheduling personnel is promoted, and the management of the scheduling personnel is optimized.
As shown in fig. 3, on the basis of the foregoing embodiment, an embodiment of the present invention provides a dispatcher configuration system of a fully automatic operation system, including: a determination module 31, an evaluation module 32 and a configuration number determination module 33.
The determining module 31 is configured to determine a standard operation duration of each work task on the operation line and a work duration of a dispatcher;
the evaluation module 32 is used for evaluating the working strength of the dispatcher under each work task based on the standard work duration and the work duration;
the configuration quantity determining module 33 is configured to determine the configuration quantity of the scheduling personnel on the operation line based on the work intensity.
Specifically, the functions of the modules in the fully automatic operation system dispatcher configuration system provided in the embodiment of the present invention correspond to the operation flows of the steps in the above method embodiments one to one, and the implementation effect is also consistent.
As shown in fig. 4, on the basis of the above embodiment, an embodiment of the present invention provides an electronic device, including: a processor (processor)401, a memory (memory)402, a communication Interface (Communications Interface)403, and a communication bus 404; wherein the content of the first and second substances,
the processor 401, the memory 402 and the communication interface 403 complete communication with each other through the communication bus 404. The memory 402 stores program instructions executable by the processor 401, and the processor 401 is configured to call the program instructions in the memory 402 to perform the method provided by the above-mentioned embodiments of the method, for example, including: determining the standard operation time length of each work task on the operation line and the work time length of a dispatcher; evaluating the working intensity of the dispatcher under each work task based on the standard work duration and the work duration; and determining the configuration number of the dispatching personnel on the operation line based on the work intensity. .
It should be noted that, when being implemented specifically, the electronic device in this embodiment may be a server, a PC, or another device, as long as the structure includes the processor 401, the communication interface 403, the memory 402, and the communication bus 404 shown in fig. 4, where the processor 401, the communication interface 403, and the memory 402 complete mutual communication through the communication bus 404, and the processor 401 may call a logic instruction in the memory 402 to execute the above method. The embodiment does not limit the specific implementation form of the electronic device.
The logic instructions in memory 402 may be implemented in software functional units and stored in a computer readable storage medium when sold or used as a stand-alone article of manufacture. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
Further, embodiments of the present invention disclose a computer program product comprising a computer program stored on a non-transitory computer-readable storage medium, the computer program comprising program instructions, which when executed by a computer, the computer is capable of performing the methods provided by the above-mentioned method embodiments, for example, comprising: determining the standard operation time length of each work task on the operation line and the work time length of a dispatcher; evaluating the working intensity of the dispatcher under each work task based on the standard work duration and the work duration; and determining the configuration number of the dispatching personnel on the operation line based on the work intensity.
On the basis of the foregoing embodiments, an embodiment of the present invention further provides a non-transitory computer-readable storage medium, on which a computer program is stored, the computer program being implemented to perform the transmission method provided by the foregoing embodiments when executed by a processor, and the method includes: determining the standard operation time length of each work task on the operation line and the work time length of a dispatcher; evaluating the working intensity of the dispatcher under each work task based on the standard work duration and the work duration; and determining the configuration number of the dispatching personnel on the operation line based on the work intensity.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. A method for configuring dispatching personnel of a full-automatic operation system is characterized by comprising the following steps:
determining the standard operation time length of each work task on the operation line and the work time length of a dispatcher;
evaluating the working intensity of the dispatcher under each work task based on the standard work duration and the work duration;
and determining the configuration number of the dispatching personnel on the operation line based on the work intensity.
2. The fully automatic operation system dispatcher configuration method of claim 1, wherein the category of each work task comprises a normal driving organization task and an exception handling task; accordingly, the number of the first and second electrodes,
the determining the standard operation duration of each work task on the operation line specifically includes:
for the normal driving organization task on the running line, obtaining a line element of the running line, and determining the standard operation duration of the normal driving organization task on the running line based on the corresponding relation between the line element and the standard operation duration of the normal driving organization task;
for the exception handling task on the operating line, dividing the duration of the exception handling task into a plurality of time segments based on the processing flow of the exception handling task, and determining the standard operation duration of the exception handling task in each time segment, wherein the sum of the standard operation durations of the exception handling task in all the time segments is the standard operation duration of the exception handling task on the operating line.
3. The fully automatic operating system dispatcher configuration personnel configuration method of claim 2, wherein the correspondence is determined based on the following method:
counting the standard operation time of different dispatchers completing normal driving organization tasks on each operation line in the full-automatic operation system;
and determining the line elements of each running line, and determining the corresponding relation between the line elements and the standard operation time of the normal driving organization task.
4. The method for configuring the dispatchers of the fully-automatic operation system according to claim 1, wherein the evaluating the work intensity of the dispatchers for each work task based on the standard work duration and the work duration specifically includes:
and based on the standard operation time length and the operation time length, evaluating the work intensity of the dispatcher under each work task by adopting a DORATASK method.
5. The method according to any one of claims 2 to 4, wherein the determining the configured number of the dispatchers on the operation line based on the work intensity specifically includes:
changing the predicted configuration quantity of the dispatchers on the operation line according to the working strength, and respectively calculating the per-person working strength of the dispatchers under the normal driving organization task and the abnormal working strength of the dispatchers under the abnormal processing task;
and if the per-person working intensity and the abnormal working intensity respectively meet the corresponding preset conditions, determining the corresponding predicted configuration quantity as the configuration quantity of the scheduling personnel on the operation line.
6. The fully automatic operation system dispatcher configuration method of claim 5, wherein the abnormal work intensity of the dispatcher under the abnormal processing task is calculated by the following method:
dividing the duration of the exception handling task into a plurality of time segments based on the handling process of the exception handling task, and calculating the working strength of the dispatcher in each time segment;
and selecting the working intensity which is greater than or equal to a preset intensity value from the working intensities of the scheduling personnel in all the time segments for summation, wherein the summation result is the abnormal working intensity.
7. The fully automatic operation system dispatcher configuration personnel configuration method of claim 5, wherein the preset conditions corresponding to the per-person working strength are as follows: the per-person working intensity is less than a first specified value; the preset conditions corresponding to the abnormal working strength are as follows: the abnormal operation intensity is less than a second specified value.
8. A fully-automatic operation system dispatcher configuration personnel configuration system is characterized by comprising:
the determining module is used for determining the standard operation time length of each work task on the operation line and the work time length of a dispatcher;
the evaluation module is used for evaluating the working strength of the dispatcher under each work task based on the standard work time length and the work time length;
and the configuration quantity determining module is used for determining the configuration quantity of the scheduling personnel on the operation line based on the working intensity.
9. An electronic device, comprising: memory, processor and computer program stored on the memory and executable on the processor, characterized in that the processor when executing the program performs the steps of the fully automatic operating system dispatcher configuration personnel configuration method as defined in any of claims 1 to 7.
10. A non-transitory computer readable storage medium having stored thereon a computer program, wherein the computer program, when executed by a processor, implements the steps of the fully automatic operating system dispatcher configuration method as recited in any of claims 1 to 7.
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Application publication date: 20200417 |