CN110784496A

CN110784496A - System for checking progress of serving through mobile phone

Info

Publication number: CN110784496A
Application number: CN201810850826.5A
Authority: CN
Inventors: 蔺双喜
Original assignee: Yazuo Online Beijing Technology Development Co Ltd
Current assignee: Yazuo Online Beijing Technology Development Co Ltd
Priority date: 2018-07-29
Filing date: 2018-07-29
Publication date: 2020-02-11

Abstract

The invention discloses a system for checking the progress of serving through a mobile phone, and aims to provide a serving system convenient for a guest to check. Guests can check the current links of the ordered dishes in real time through the mobile phone, and can initiate dish reminding if the dishes are made overtime so as to inform a cook to make the dishes as soon as possible; by the method of actively inquiring the state of dishes, the dining experience of customers is improved, and the stability of the customer group of the restaurant is improved.

Description

System for checking progress of serving through mobile phone

Technical Field

The invention belongs to the field of catering communication, and particularly relates to a system for checking a serving progress through a mobile phone.

Background

At present, a chinese patent with publication number CN 105659280 a discloses …, which comprises an intelligent catering serving method and system, wherein the method comprises the following steps: receiving dishes ordered by a user; calculating the serving time of each dish according to the number of dishes ordered by the user and the number of cooks; and sending the serving time to the ordering terminal for display. The technical scheme provided by the invention has the advantage of displaying the dish ordering time in real time.

When a guest goes to a restaurant for dinner, dishes are ordered for a long time or are not served, the guest is worried, and the guest continuously inquires a waiter that the dishes are not prepared. The waiters do not know, the waiters with good attitudes can help the kitchen to prompt, and the waiters with poor attitudes can simply and easily say that the guests are 'fast getting good' and 'fast getting good'.

In any case, the resulting result is poor dining experience for the guest, and if this happens frequently, the loss of the guest will be caused, and for the environment where the competition in dining is so intense today, every loss of one loyal customer means that the restaurant will spend a doubling of the cost to acquire a new customer. .

Each dish is ordered by a client to go to a dining table, and a plurality of processes of ordering (client initiation), ordering (notification of a chef), making (chef making), holding (chef completion), serving (waiter), and serving (waiter) are needed, and for complex dishes, a plurality of processes are needed. The client cannot know the state of the dishes in time, so that the client is worried about, the experience degree is reduced, the client is lost, and the cost is high when the client obtains the dishes again.

Disclosure of Invention

The invention aims to provide a system for checking the progress of a serving through a mobile phone. The mobile phone can inquire the state of dishes, marks the dishes in the processes, marks the dishes on a computer system after the dishes are finished by personnel in different processes, and confirms and finishes the operations of chefs and dish passing personnel, so that guests can conveniently check the dishes, and the mobile phone has the advantages of improving the customer experience and improving the stability of restaurant guest groups.

The purpose of the invention can be realized by the following technical scheme:

the utility model provides a system for being used for looking over progress of getting on the dish through cell-phone, shows equipment including ordering equipment, signal reception transmitter, server, interchanger and kitchen, the signal output part of server links to each other with the signal receiving terminal of interchanger, interchanger signal output part shows the signal receiving mouth of equipment with the kitchen and is connected, the signal output port that shows equipment in kitchen links to each other with the signal receiving mouth of server, ordering equipment carries out the information interaction through signal reception transmitter with the server.

Preferably, the kitchen display device comprises a cold dish display device, a hot dish display device and a surface point display device.

Preferably, the kitchen display device comprises a dish display module and a marking module, and the marking module comprises a start marking module and a finish marking module.

Preferably, the server module includes a menu accepting module, a starting production module and a production completion module.

Preferably, the display screen of the ordering device displays a shop module, a seating module, an ordering module, a placing module, a dish checking progress module, a serving module, a dining module, a settlement module and a leaving module.

Preferably, the dish progress checking module further comprises a dish urging module.

The invention has the beneficial effects that:

guests can check the current links of the ordered dishes in real time through the mobile phone, and can initiate dish reminding if the dishes are made overtime so as to inform a cook to make the dishes as soon as possible; by the method of actively inquiring the state of dishes, the dining experience of customers is improved, and the stability of the customer group of the restaurant is improved.

Drawings

FIG. 1 is a schematic overall flow diagram;

fig. 2 is a schematic view of the detailed flow chart in fig. 1.

In the figure, the position of the upper end of the main shaft,

1. ordering equipment; 2. a signal receiving transmitter; 3. a server; 4. an exchanger; 5. a kitchen display device;

Detailed Description

Example 1: a system for checking the progress of serving dishes through a mobile phone comprises a dish ordering device 1, a signal receiving and transmitting device 2, a server 3, an exchanger 4 and a kitchen display device 5, wherein a signal output end of the server 3 is connected with a signal receiving end of the exchanger 4, a signal output end of the exchanger 4 is connected with a signal receiving port of the kitchen display device 5, a signal output port of the kitchen display device 5 is connected with a signal receiving port of the server 3, and the dish ordering device 1 and the server 3 perform information interaction through the signal receiving and transmitting device.

Preferably, the kitchen display device 5 includes a cold dish display device, a hot dish display device, and a noodle display device.

Preferably, the kitchen display device 5 includes a dish display module and a marking module, and the marking module includes a start marking module and a finish marking module.

Preferably, the server 3 module includes a menu accepting module, a starting production module and a production completion module.

Preferably, the display screen of the ordering device 1 displays a store module, a seating module, an ordering module, a placing module, a dish checking progress module, a serving module, a dining module, a settlement module and a leaving module.

The specific process is as follows:

SO1, after a guest arrives at a store, the two-dimensional code on the dining table is scanned through the mobile phone WeChat or Paibao to select dishes (ordering);

SO2, after the dish selection is finished, "placing an order", and when the order is placed, "the system can automatically record the state that the dishes are all" placed;

SO3, when ordering is finished, dishes can be automatically distributed to different kitchen display devices (cold dish display devices, hot dish display devices, noodle point display devices and the like) in a kitchen according to the configuration; the cook can cook according to the content displayed on the equipment;

SO4, when a cook starts to make a certain dish, the cook needs to click the dish on the kitchen display equipment to start making, and the state of the dish is changed to be 'making in' at the moment;

SO5, after the dish is finished, the cook needs to click one dish finishing on the kitchen display equipment, and the dish state is changed to be finished;

SO6, after the dish is delivered to the meal outlet, the dish state is marked as 'in dish serving' by the dish dividing personnel on the dish dividing system;

SO7, when the dish is sent to the dining table of the guest from the waiter, the waiter will mark the dish as 'up' on the handheld device (the dish ordering device special for the waiter);

in any link, the SO8 can load the dishes ordered on the dining table and see the states (ordering, making completion, serving and getting on) of the ordered dishes by the guest as long as the guest takes out the mobile phone and scans the two-dimensional code on the dining table. If the dish has been waited for a long time (the dish making time preset overtime), a button for urging the dish is automatically displayed, and after the button for urging the dish is clicked, the dish is highlighted on a display screen of a kitchen to inform the cook that the guest has waited for a long time.

Finally, it should be noted that: although the present invention has been described in detail with reference to the above embodiments, it should be understood by those skilled in the art that: modifications and equivalents may be made thereto without departing from the spirit and scope of the invention, and the appended claims are intended to cover such modifications and equivalents as fall within the true spirit and scope of the invention.

Claims

1. The utility model provides a system for being used for looking over progress of getting on the dish through cell-phone which characterized in that: including ordering equipment (1), signal reception transmitter (2), server (3), interchanger (4) and kitchen show equipment (5), the signal output part of server (3) links to each other with the signal receiving terminal of interchanger (4), interchanger (4) signal output part shows the signal receiving mouth of equipment (5) with the kitchen and is connected, the signal output port that the kitchen shows equipment (5) links to each other with the signal receiving mouth of server (3), ordering equipment (1) and server (3) carry out the information interaction through signal reception transmitter.

2. The system for checking progress of getting-on-dish through the mobile phone according to claim 1, wherein: the kitchen display device (5) comprises a cold dish display device, a hot dish display device and a surface point display device.

3. The system for checking progress of getting-on-dish through the mobile phone according to claim 1, wherein: the kitchen display device (5) comprises a dish display module and a marking module, wherein the marking module comprises a starting marking module and a finishing marking module.

4. The system for checking progress of getting-on-dish through the mobile phone according to claim 1, wherein: the server (3) module comprises a menu receiving module, a manufacturing starting module and a manufacturing finishing module.

5. The system for checking progress of getting-on-dish through the mobile phone according to claim 1, wherein: the display screen of the ordering device (1) displays a shop module, a seating module, an ordering module, a dish checking progress module, a serving module, a dining module, a payment module and a leaving shop module.

6. The system for checking progress of getting-on-dish through the mobile phone according to claim 5, wherein: the dish progress checking module further comprises a dish urging module.