CN108038765B - Catering management ordering system based on video capture - Google Patents
Catering management ordering system based on video capture Download PDFInfo
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- CN108038765B CN108038765B CN201711411466.0A CN201711411466A CN108038765B CN 108038765 B CN108038765 B CN 108038765B CN 201711411466 A CN201711411466 A CN 201711411466A CN 108038765 B CN108038765 B CN 108038765B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0631—Item recommendations
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/011—Arrangements for interaction with the human body, e.g. for user immersion in virtual reality
- G06F3/013—Eye tracking input arrangements
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
Abstract
The invention discloses a catering management ordering system based on video capture, which comprises a plurality of user terminals, a network server, a control host and a background terminal, wherein the user terminals, the network server, the control host and the background terminal are connected through a local area network; the user terminal comprises a menu pushing module, a man-machine exchange module, a video acquisition module, an eyeball capturing module and a payment module, and the control host comprises a rule database, an analysis module and a storage module; the invention collects various inertial actions of the client when ordering dishes, pushes a proper menu to the client, stores the menu data and the collected various inertial actions after the client selects the menu, enriches the database continuously, improves the accuracy of menu pushing, and simultaneously times and reminds after the client places the order, thereby avoiding the occurrence of queue insertion caused by the waiting time process and misoperation, not only reducing the labor cost, but also optimizing the service efficiency and the service quality, meeting the requirements of diners, and having good popularization and use values.
Description
Technical Field
The invention belongs to the technical field of catering management, particularly relates to an ordering system of a restaurant, and more particularly relates to a catering management ordering system based on video capture.
Background
With the popularization of mobile technology, the rhythm of life of people is faster and faster, the traditional manual ordering mode cannot meet the requirement of people on efficiency, and the traditional ordering mode using paper pens needs that service personnel make a round trip among various dining tables, menus are transmitted and recorded, and finally orders are transmitted to a service desk and a kitchen for dish preparation.
In recent years, ordering is performed by using handheld equipment, which is similar to the conventional method, only paper orders are recorded by the handheld equipment, the ordering mode of the conventional method and the ordering mode using the handheld equipment needs to be recorded by service personnel, and due to the disordered sequence of manual dish preparation, the condition of insufficient personnel or slow dish serving can occur in the peak of meal, so that customers feel unsatisfied due to overlong waiting time.
Meanwhile, when a guest orders dishes, a certain time is consumed due to the fact that the guest is in a tangled selection, so that the working efficiency in a restaurant is reduced, and in the existing catering system, no menu system capable of accurately pushing different guests is provided, so that the service efficiency and the service quality of the restaurant are improved, and the dining experience of the guest is improved.
Disclosure of Invention
In order to overcome the technical problems, the invention aims to provide a catering management ordering system based on video capture, which can continuously enrich a database by pushing a proper menu to a guest and storing menu data and acquired various inertial actions after the guest selects the menu, thereby improving the accuracy of menu pushing and solving the problem of low efficiency when the guest orders, and meanwhile, by timing and reminding after the guest orders, the waiting time process and the phenomenon of queue insertion caused by misoperation are avoided, and the problem of dissatisfaction caused by the meal time process of the guest and the like is solved.
The purpose of the invention can be realized by the following technical scheme:
a catering management ordering system based on video capture comprises a plurality of user terminals, a network server, a control host and a background terminal which are connected through a local area network;
the user terminal comprises a menu pushing module, a man-machine exchange module, a video acquisition module, an eyeball capturing module and a payment module;
the menu pushing module is used for providing menu data for diners;
the man-machine exchange module is used for displaying menu data in real time for diners to select and operate;
the video acquisition module is used for acquiring the limb actions and the facial expression actions of the diners to obtain first dynamic video information and sending the first dynamic video information to the control host;
the eyeball capturing module is used for collecting eyeball rotation actions of diners to obtain second dynamic video information and sending the second dynamic video information to the control host;
the payment module is used for ordering after payment of diners and sending the order to the background terminal;
the control host comprises a rule database, an analysis module and a storage module;
the rule database is used for inputting and storing menu data which is selected by diners after habitual limb actions, habitual panel expression actions and habitual eyeball rotation actions are performed when different diners order dishes;
the analysis module is used for analyzing by combining the rule database according to the collected first dynamic video information and the second dynamic video information to obtain menu data suitable for diners and sending the menu data to the menu pushing module;
the storage module is used for inputting and storing menu data selected by the diner in the man-machine interaction module, inputting and storing habitual limb actions, habitual panel expression actions and habitual eyeball rotation actions which are made by the diner when the diner selects the menu data, and sending the habitual limb actions, the habitual panel expression actions and the habitual eyeball rotation actions to the rule database.
As a further scheme of the invention: the user terminal is installed on each dining table in the dining room.
As a further scheme of the invention: the man-machine exchange module is a liquid crystal touch display screen.
As a further scheme of the invention: the payment module adopts a payment mode of scanning the two-dimensional code.
As a further scheme of the invention: the network server is used for data transmission among the user terminal, the control host and the background terminal.
As a further scheme of the invention: the background terminal comprises a menu receiving module, a printer, a timing module and a voice prompt module.
As a further scheme of the invention: the menu receiving module is used for receiving menu data of a diner after ordering in the payment module;
the printer is used for printing the menu data after ordering for the operation and use of background personnel;
the timing module is used for timing after the menu receiving module receives menu data of ordering by diners to obtain timing data;
and the voice prompt module is used for carrying out real-time voice prompt according to the timing data of the timing module.
The invention has the beneficial effects that: the intelligent menu ordering system is simple in design and high in intelligent degree, a proper menu is pushed to a guest by collecting various inertial actions of the guest during ordering, and after the guest selects the menu, the menu data and the collected various inertial actions are stored, so that the database is continuously enriched, the accuracy of menu pushing is improved, and meanwhile, after the guest places an order, timing and reminding are carried out, the phenomena of waiting time process and team insertion caused by misoperation are avoided, the labor cost is reduced, the service efficiency and the service quality are optimized, the requirements of diners are met, the market competitiveness of a restaurant is improved, and the intelligent menu ordering system has good popularization and use values.
Drawings
The invention will be further described with reference to the accompanying drawings.
FIG. 1 is a schematic diagram of a restaurant management ordering system based on video capture.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As shown in fig. 1, a catering management ordering system based on video capture comprises a plurality of user terminals, a network server, a control host and a background terminal which are connected through a local area network;
the user terminal is installed on each dining table in a restaurant and comprises a menu pushing module, a man-machine exchange module, a video acquisition module, an eyeball capturing module and a payment module;
the menu pushing module is used for providing menu data for diners;
the man-machine exchange module is a liquid crystal touch display screen and is used for displaying menu data in real time for diners to select;
the video acquisition module is used for acquiring the limb actions and the facial expression actions of the diners to obtain first dynamic video information and sending the first dynamic video information to the control host;
the eyeball capturing module is used for collecting eyeball rotation actions of diners to obtain second dynamic video information and sending the second dynamic video information to the control host;
the payment module is used for ordering after payment of diners and sending the order to the background terminal, and the payment module adopts a payment mode of scanning two-dimensional codes;
the network server is used for data transmission among the user terminal, the control host and the background terminal;
the control host comprises a rule database, an analysis module and a storage module;
the rule database is used for inputting and storing menu data which is selected by diners after habitual limb actions, habitual panel expression actions and habitual eyeball rotation actions are performed when different diners order dishes;
the analysis module is used for analyzing by combining the rule database according to the collected first dynamic video information and the second dynamic video information to obtain menu data suitable for diners and sending the menu data to the menu pushing module;
the storage module is used for inputting and storing menu data selected by the diner in the man-machine interaction module, inputting and storing habitual limb actions, habitual panel expression actions and habitual eyeball rotation actions which are made by the diner when the diner selects the menu data, and sending the habitual limb actions, the habitual panel expression actions and the habitual eyeball rotation actions to the rule database;
the background terminal comprises a menu receiving module, a printer, a timing module and a voice prompt module;
the menu receiving module is used for receiving menu data of a diner after ordering in the payment module;
the printer is used for printing the menu data after ordering for the operation and use of background personnel;
the timing module is used for timing after the menu receiving module receives menu data of ordering by diners to obtain timing data;
and the voice prompt module is used for carrying out real-time voice prompt according to the timing data of the timing module.
The intelligent menu ordering system is simple in design and high in intelligent degree, a proper menu is pushed to a client by collecting various inertial actions of a diner when ordering dishes, and the client stores menu data and the collected various inertial actions after selecting the menu, so that the database is continuously enriched, the accuracy of menu pushing is improved, and meanwhile, after the diner places an order, timing and reminding are carried out, the phenomena of waiting time process and queue insertion caused by misoperation are avoided, the labor cost is reduced, the service efficiency and the service quality are optimized, the market competitiveness of a restaurant is improved, and the intelligent menu ordering system has good popularization and use values.
In the description herein, references to the description of "one embodiment," "an example," "a specific example" or the like are intended to mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
The foregoing is merely exemplary and illustrative of the present invention and various modifications, additions and substitutions may be made by those skilled in the art to the specific embodiments described without departing from the scope of the invention as defined in the following claims.
Claims (7)
1. A catering management ordering system based on video capture is characterized by comprising a plurality of user terminals, a network server, a control host and a background terminal which are connected through a local area network;
the user terminal comprises a menu pushing module, a man-machine exchange module, a video acquisition module, an eyeball capturing module and a payment module;
the menu pushing module is used for providing menu data for diners;
the man-machine exchange module is used for displaying menu data in real time for diners to select and operate;
the video acquisition module is used for acquiring the limb actions and the facial expression actions of the diners to obtain first dynamic video information and sending the first dynamic video information to the control host;
the eyeball capturing module is used for collecting eyeball rotation actions of diners to obtain second dynamic video information and sending the second dynamic video information to the control host;
the payment module is used for ordering after payment of diners and sending the order to the background terminal;
the control host comprises a rule database, an analysis module and a storage module;
the rule database is used for inputting and storing menu data which is selected by diners after habitual limb movements, habitual facial expression movements and habitual eyeball rotation movements are made by different diners when ordering dishes;
the analysis module is used for analyzing by combining the rule database according to the collected first dynamic video information and the second dynamic video information to obtain menu data suitable for diners and sending the menu data to the menu pushing module;
the storage module is used for inputting and storing menu data selected by the diner in the man-machine interaction module, inputting and storing habitual limb actions, habitual facial expression actions and habitual eyeball rotation actions which are made by the diner when the diner selects the menu data, and sending the habitual limb actions, the habitual facial expression actions and the habitual eyeball rotation actions to the rule database.
2. The system for meal management and ordering based on video capture as claimed in claim 1, wherein the user terminal is installed on each table in the restaurant.
3. The catering management ordering system based on video capture as claimed in claim 1, wherein the human-machine exchange module is a liquid crystal touch display screen.
4. The food and beverage management ordering system based on video capture as claimed in claim 1, wherein the payment module adopts a payment mode of scanning two-dimensional code.
5. The food and beverage management ordering system based on video capture as claimed in claim 1, wherein the network server is used for data transmission among the user terminal, the control host and the background terminal.
6. The catering management ordering system based on video capture as claimed in claim 1, wherein the background terminal comprises a menu accepting module, a printer, a timing module and a voice prompt module.
7. The food and beverage management ordering system based on video capture as claimed in claim 6, wherein the menu accepting module is used for accepting menu data after a diner places an order in the payment module;
the printer is used for printing the menu data after ordering for the operation and use of background personnel;
the timing module is used for timing after the menu receiving module receives menu data of ordering by diners to obtain timing data;
and the voice prompt module is used for carrying out real-time voice prompt according to the timing data of the timing module.
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| CN201711411466.0A CN108038765B (en) | 2017-12-23 | 2017-12-23 | Catering management ordering system based on video capture |
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| CN201711411466.0A CN108038765B (en) | 2017-12-23 | 2017-12-23 | Catering management ordering system based on video capture |
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| CN108038765A CN108038765A (en) | 2018-05-15 |
| CN108038765B true CN108038765B (en) | 2022-01-25 |
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| CN108983981A (en) * | 2018-07-27 | 2018-12-11 | 广州动心信息科技有限公司 | A kind of method, system, equipment, intelligent terminal calling means of transport |
| CN110298724A (en) * | 2019-05-22 | 2019-10-01 | 深圳壹账通智能科技有限公司 | It orders recommended method, device, computer equipment and storage medium |
| CN110360423A (en) * | 2019-06-20 | 2019-10-22 | 启东威艾信息技术有限公司 | A kind of intelligent robot ordering system for dining room |
| CN112884510A (en) * | 2021-02-10 | 2021-06-01 | 深兰科技（上海）有限公司 | Information pushing method, device, equipment and computer readable storage medium |
| CN113542400A (en) * | 2021-07-13 | 2021-10-22 | 山东派盟网络科技有限公司 | Information pushing method, electronic equipment and storage medium |
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Effective date of registration: 20220105 Address after: 201100 room 330, 3 / F, building 2, No. 588, Zixing Road, Minhang District, Shanghai Applicant after: Light as a swallow information (Shanghai) Co.,Ltd. Address before: 236400 South of Qianjin East Road, Linquan County Industrial Park, Fuyang City, Anhui Province Applicant before: LINQUAN XUANJIN RESTAURANT MANAGEMENT CO.,LTD. |
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