CN107358451A - A kind of interactive intelligent witch mirror - Google Patents
A kind of interactive intelligent witch mirror Download PDFInfo
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- CN107358451A CN107358451A CN201710579659.0A CN201710579659A CN107358451A CN 107358451 A CN107358451 A CN 107358451A CN 201710579659 A CN201710579659 A CN 201710579659A CN 107358451 A CN107358451 A CN 107358451A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
- G06Q30/0251—Targeted advertisements
- G06Q30/0253—During e-commerce, i.e. online transactions
Abstract
The invention belongs to field of artificial intelligence, and in particular to a kind of interactive intelligent witch mirror, including：Input block, for gathering the image information and voice messaging of customer；Image analysing computer unit, for carrying out image recognition according to described image information, obtain image feature vector；Dialog analysis unit, for carrying out comprehensive analysis according to the voice messaging and image feature vector, obtain feeding back to the text information of customer and the picture images information of Recommendations；Output unit is fed back, the picture images information of the text information and the Recommendations is exported to customer.The present invention solve the problems, such as offline businesses waiter for emotion identification, to service professional and service stability insufficient, and provide human-computer interaction dialogue and commercial product recommending to improve service quality, enhance the good experience of customer.
Description
Technical field
The invention belongs to field of artificial intelligence, and in particular to a kind of interactive intelligent witch mirror.
Background technology
With the development of science and technology, the development of modern technologies has much been directed to artificial intelligence technology, it may be said that artificial intelligence
Many fields can be widely applied to.It is computer science, cybernetics, information theory, neuro-physiology, psychology, language
The comprehensive branch of learning that etc. a variety of subjects interpenetrate and grown up.From the angle of computer application system, people
Work is intelligently to study how to manufacture intelligence machine or intelligence system, to simulate the ability of human intelligence activity, to extend people's intelligence
The science of energy.
With the development of artificial intelligence, human-computer interaction technology makes rapid progress, and traditional human-computer interaction technology is gradual
Change towards directions such as intelligent interaction, natural interactions.Now much based on life band of the smart machine of artificial intelligence to people
More facilities are carried out.
Offline businesses are all interacted and linked up with customer by waiter on traditional shopping mode at present, few businessmans
Come with smart machine for customer service.And the shortcomings that interpersonal interactive, is that the purchase experiences of customer come from waiter
Attitude, and the emotional status of waiter can not maintain well stable state always, so have impact on customer for
The sensitivity of service quality.
The content of the invention
For the deficiency of problem above, the invention provides a kind of interactive intelligent witch mirror, solves offline businesses' service
Member for emotion identification, service the problem of professional and service stability is insufficient, and provide human-computer interaction dialogue and commodity push away
Recommend the good experience for improve service quality, enhancing customer.
To achieve the above object, a kind of interactive intelligent witch mirror of the present invention, including：
Input block, for gathering the image information and voice messaging of customer；
Image analysing computer unit, for carrying out image recognition according to described image information, obtain image feature vector；
Dialog analysis unit, for carrying out comprehensive analysis according to the voice messaging and image feature vector, obtain
Feed back to the text information of customer and the picture images information of Recommendations；
Output unit is fed back, the picture images information of the text information and the Recommendations is exported to customer.
Preferably, the input module includes the video camera of collection described image information and gathers the wheat of the voice messaging
Gram wind.
Preferably, the image analysing computer module includes：
Face recognition module, for carrying out recognition of face according to described image information, the human face image information of customer is obtained,
Search customer's face database is simultaneously contrasted with the facial image in the face database, confirms the identity and once of customer
Shopping record；
Emotion identification and eyes locating module, for the human face image information obtained according to the face recognition module
Emotion identification is carried out, the expression information of customer is obtained, is additionally operable to the facial image obtained according to the face recognition module
Information analysis eye position and the orientation watched attentively；
Article confirms module, for confirming customer's thing interested according to the expression information and the orientation watched attentively
Product；
Recommendations search for matching module, and search commercial articles data bank simultaneously carries out contrast with customer article interested
Match somebody with somebody, obtain customer's merchandise news interested or similar merchandise news；
Information integration module, for being recorded according to the shopping of customer, and the merchandise news or phase that customer is interested
As merchandise news carry out information integration, obtain image feature vector.
Preferably, the face database is stored with some Customer Informations once, and each Customer Information includes people
Face image and shopping record.
Preferably, the commodity profile storehouse includes some merchandise newss, and the merchandise news includes the word of buyer's guide
Information, pictorial information and video information.
Preferably, the dialog analysis module includes：
Speech to text module, for carrying out speech recognition to the voice messaging, and it is converted into text message；
The meaning of one's words understands analysis module, for according to the text message and the image feature vector, carry out comprehensive analysis,
Obtain feeding back to the text information of customer and the picture images information of Recommendations.
Preferably, the feedback output unit includes：
Text-to-speech output module, for the text information to be converted into voice and exported by loudspeaker；
Image information output module, it is aobvious for the picture images information of the text information and the Recommendations to be passed through
Show that device exports.
From such scheme, interactive intelligent witch mirror provided by the invention, solves offline businesses waiter for feelings
Thread identification, the problem of professional and service stability is insufficient is serviced, and provide human-computer interaction dialogue and commercial product recommending to improve
Service quality, enhance the good experience of customer.
Brief description of the drawings
In order to illustrate more clearly of the present invention, the required accompanying drawing used is briefly described below.In accompanying drawing, each member
Part might not be drawn according to the ratio of reality.
Fig. 1 is the structural representation of interactive intelligent witch mirror in the present embodiment；
Fig. 2 is the structural representation of image analyzing unit in the present embodiment；
Fig. 3 is the structural representation of dialog analysis unit in the present embodiment.
Embodiment
Embodiments of the invention are described in detail below in conjunction with accompanying drawing.Following examples are only used for clearer
Ground illustrates the product of the present invention, therefore be intended only as example, and can not be limited the scope of the invention with this.
Embodiment：
The present invention provides a kind of interactive intelligent witch mirror, as shown in figure 1, including：
Input block, for gathering the image information and voice messaging of customer, the input module includes gathering the figure
As the video camera of information and the microphone of the collection voice messaging；
Image analysing computer unit, for carrying out image recognition according to described image information, obtain image feature vector；
Dialog analysis unit, for carrying out comprehensive analysis according to the voice messaging and image feature vector, obtain
Feed back to the text information of customer and the picture images information of Recommendations；
Output unit is fed back, the picture images information of the text information and the Recommendations is exported to customer.
Wherein, as shown in Fig. 2 the image analysing computer module includes：
Face recognition module, for carrying out recognition of face according to described image information, the human face image information of customer is obtained,
Search customer's face database is simultaneously contrasted with the facial image in the face database, confirms the identity and once of customer
Shopping record；The face database is stored with some Customer Informations once, and each Customer Information includes face figure
Picture and shopping record；
Emotion identification and eyes locating module, for the human face image information obtained according to the face recognition module
Emotion identification is carried out, the expression information of customer is obtained, is additionally operable to the facial image obtained according to the face recognition module
Information analysis eye position and the orientation watched attentively；
Article confirms module, for confirming customer's thing interested according to the expression information and the orientation watched attentively
Product；
Recommendations search for matching module, and search commercial articles data bank simultaneously carries out contrast with customer article interested
Match somebody with somebody, obtain customer's merchandise news interested or similar merchandise news；The commodity profile storehouse includes some merchandise newss, institute
Stating merchandise news includes text information, pictorial information and the video information of buyer's guide；
Information integration module, for being recorded according to the shopping of customer, and the merchandise news or phase that customer is interested
As merchandise news carry out information integration, obtain image feature vector.
Wherein, the dialog analysis module includes：
Speech to text module, for carrying out speech recognition to the voice messaging, and it is converted into text message；
The meaning of one's words understands analysis module, for according to the text message and the image feature vector, carry out comprehensive analysis,
Obtain feeding back to the text information of customer and the picture images information of Recommendations.
Wherein, as shown in figure 3, the feedback output unit includes：
Text-to-speech output module, for the text information to be converted into voice and exported by loudspeaker；
Image information output module, it is aobvious for the picture images information of the text information and the Recommendations to be passed through
Show that device exports.
The intelligent witch mirror of the present embodiment can be applied in the market or shop for selling dress ornament, by video camera, microphone, raised
The interactive intelligent witch mirror that sound device and microphone are combined into, with the one-to-one interaction of user, the user's face obtained by video camera
Reach intelligent Understanding and more interesting interactions such as shopping recommendation with clothing image information.
Emotion Understanding and friendship of the intelligent witch mirror combination computer vision technique and voice technology of the present embodiment for customer
Mutually, its advantage, which lies also in provide, understands customer's mood and the stability of service.The present embodiment can provide commodity for customer
Recommendation and conversational feedback, also personalized commercial product recommending can be provided with Emotion Understanding according to the external sign of customer, to make up
The problem of waiter is for commercial product recommending specialty degree deficiency.The present embodiment understands model and face based on the dialogue in human-computer interaction
Attribute and behavioural analysis understand that two parts of model are formed.System understands the semanteme of model understanding customer through dialogue and passed through
Face character and behavioural analysis understand that model obtains the letter such as the means of subsistence and face character, mood analysis, eye sight line of customer
Breath does further interaction or commercial product recommending.Convenience and entertaining of the customer more in shopping are provided through this human-computer interaction mechanism
Property.
In the present embodiment, during the experience commodity of customer, when intelligent witch mirror is stared the species of commodity, stared through customer's eyeball
Between understand with the identification of facial expression doing commodity taste and pass through interactive system to summarize or the feedback such as recommend.And care for
Visitor can seek the opinion of the opinion of intelligent witch mirror and the inquiry of commodity, therefore customer can improve the convenience for finding commodity and dialogue interaction
Then increase is interesting.
Application scenarios one, when customer's hotel owner (consumer record for repeatedly having this hotel owner) enters the reconnaissance range of intelligent witch mirror
When can pass through the human face recognition technology of intelligent witch mirror and confirm identity, the passing consumption that customer is analyzed with this is newest to recommend
New product clothing, and through dialogue carry out interactive voice, each single product object is displayed by display.Intelligent witch mirror passes through eyeball
The affective comprehension of detecting tracer technique and countenance detection techniques, which actively opens down several wheels, talks with, when witch mirror confirms user's happiness
The good 3D fitting room functions that intelligent witch mirror can be opened with required size enable a customer to virtual fitting to confirm grade of fit, and magic
Mirror can also carry out active interlocution in the expression mood detecting by user, reduce the trouble that customer frequently fits, to client
Providing convenience property.
Application scenarios two, when hotel owner confirms that customer identification can then use for the customer of consumption for the first time by human face recognition
Face character is analyzed and clothes is detectd, and is actively engaged in the dialogue with customer, according to graphical analysis and speech analysis, to customer recommendation, it can
Energy dress ornament interested.After customer selectes a certain dress ornament, the happiness of customer can be confirmed with trying on according to the display mode of application scenarios one
It is good.More than situation can also extend to the comparison that customer directly takes physical objects, and give and feed back according to the emotional reactions of face.
Finally it should be noted that：The above embodiments are merely illustrative of the technical solutions of the present invention, rather than its limitations；Although
The present invention is described in detail with reference to foregoing embodiments, it will be understood by those within the art that：It is still
Technical scheme described in foregoing embodiments can be modified, either which part or all technical characteristic are carried out
Equivalent substitution；And these modifications or replacement, the essence of appropriate technical solution is departed from various embodiments of the present invention technical side
The scope of case, it all should cover among the claim of the present invention and the scope of specification.
Claims (7)
- A kind of 1. interactive intelligent witch mirror, it is characterised in that including：Input block, for gathering the image information and voice messaging of customer；Image analysing computer unit, for carrying out image recognition according to described image information, obtain image feature vector；Dialog analysis unit, for carrying out comprehensive analysis according to the voice messaging and image feature vector, fed back To the text information of customer and the picture images information of Recommendations；Output unit is fed back, the picture images information of the text information and the Recommendations is exported to customer.
- 2. a kind of interactive intelligent witch mirror according to claim 1, it is characterised in that the input module includes collection institute State the video camera of image information and gather the microphone of the voice messaging.
- 3. a kind of interactive intelligent witch mirror according to claim 1, it is characterised in that the image analysing computer module includes：Face recognition module, for carrying out recognition of face according to described image information, the human face image information of customer is obtained, is searched for Customer's face database is simultaneously contrasted with the facial image in the face database, confirms the identity of customer and purchase once Thing records；Emotion identification and eyes locating module, the human face image information for being obtained according to the face recognition module are carried out Emotion identification, the expression information of customer is obtained, be additionally operable to the human face image information obtained according to the face recognition module Analysis eye position and the orientation watched attentively；Article confirms module, for confirming customer's article interested according to the expression information and the orientation watched attentively；Recommendations search for matching module, and search commercial articles data bank simultaneously carries out contrast matching with customer article interested, Obtain customer's merchandise news interested or similar merchandise news；Information integration module, for being recorded according to the shopping of customer, and the merchandise news or similar that customer is interested Merchandise news carries out information integration, obtains image feature vector.
- 4. a kind of interactive intelligent witch mirror according to claim 3, it is characterised in that the face database is stored with once Some Customer Informations of warp, each Customer Information includes facial image and shopping records.
- 5. a kind of interactive intelligent witch mirror according to claim 3, it is characterised in that the commodity profile storehouse includes some Merchandise news, the merchandise news include text information, pictorial information and the video information of buyer's guide.
- 6. a kind of interactive intelligent witch mirror according to claim 1, it is characterised in that the dialog analysis module includes：Speech to text module, for carrying out speech recognition to the voice messaging, and it is converted into text message；The meaning of one's words understands analysis module, for according to the text message and image feature vector, carrying out comprehensive analysis, obtaining Feed back to the text information of customer and the picture images information of Recommendations.
- 7. a kind of interactive intelligent witch mirror according to claim 1, it is characterised in that the feedback output unit includes：Text-to-speech output module, for the text information to be converted into voice and exported by loudspeaker；Image information output module, for the picture images information of the text information and the Recommendations to be passed through into display Output.
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Cited By (18)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108038765A (en) * | 2017-12-23 | 2018-05-15 | 临泉县烜槿餐饮管理有限公司 | A kind of Catering Management formula order dishes system caught based on video |
| CN108052016A (en) * | 2017-12-29 | 2018-05-18 | 南京工程学院 | A kind of interactive intelligent mirror |
| CN108520058A (en) * | 2018-03-30 | 2018-09-11 | 维沃移动通信有限公司 | A kind of Business Information recommends method and mobile terminal |
| CN108647242A (en) * | 2018-04-10 | 2018-10-12 | 北京天正聚合科技有限公司 | A kind of generation method and system of thermodynamic chart |
| CN108711066A (en) * | 2018-03-29 | 2018-10-26 | 北京康得新创科技股份有限公司 | Method of Commodity Recommendation, device, storage medium and electronic device |
| CN108805644A (en) * | 2018-03-29 | 2018-11-13 | 北京康得新创科技股份有限公司 | The commercial articles vending method and machine for vending of machine for vending |
| CN108846724A (en) * | 2018-06-06 | 2018-11-20 | 北京京东尚科信息技术有限公司 | Data analysing method and system |
| CN109165992A (en) * | 2018-07-16 | 2019-01-08 | 北京旷视科技有限公司 | A kind of intelligent shopping guide method, apparatus, system and computer storage medium |
| CN109919740A (en) * | 2019-03-28 | 2019-06-21 | 京东方科技集团股份有限公司 | A kind of method and device generating purchase clothing suggestion |
| CN110084657A (en) * | 2018-01-25 | 2019-08-02 | 北京京东尚科信息技术有限公司 | A kind of method and apparatus for recommending dress ornament |
| CN110634053A (en) * | 2019-09-24 | 2019-12-31 | 广东爱贝佳科技有限公司 | Active interactive intelligent selling system and method |
| CN110866810A (en) * | 2019-11-18 | 2020-03-06 | 圆通速递有限公司 | Intelligent retail system |
| CN110942358A (en) * | 2018-09-21 | 2020-03-31 | 北京国双科技有限公司 | Information interaction method, device, equipment and medium |
| CN111291255A (en) * | 2018-12-10 | 2020-06-16 | Tcl集团股份有限公司 | Resource recommendation method based on user emotion information, intelligent device and storage medium |
| CN111582964A (en) * | 2019-02-18 | 2020-08-25 | 宏碁股份有限公司 | Intelligent shopping mall system and control method applying same |
| CN111784372A (en) * | 2019-04-03 | 2020-10-16 | Tcl集团股份有限公司 | Store commodity recommendation method and device |
| CN112703524A (en) * | 2018-09-14 | 2021-04-23 | 纳摸网业有限公司 | Display device, method and server for providing augmented reality, virtual reality or mixed reality content related to commodity |
| TWI749314B (en) * | 2019-04-12 | 2021-12-11 | 中興保全科技股份有限公司 | Image tracking system |
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| CN109165992A (en) * | 2018-07-16 | 2019-01-08 | 北京旷视科技有限公司 | A kind of intelligent shopping guide method, apparatus, system and computer storage medium |
| CN112703524A (en) * | 2018-09-14 | 2021-04-23 | 纳摸网业有限公司 | Display device, method and server for providing augmented reality, virtual reality or mixed reality content related to commodity |
| CN110942358A (en) * | 2018-09-21 | 2020-03-31 | 北京国双科技有限公司 | Information interaction method, device, equipment and medium |
| CN111291255A (en) * | 2018-12-10 | 2020-06-16 | Tcl集团股份有限公司 | Resource recommendation method based on user emotion information, intelligent device and storage medium |
| CN111582964A (en) * | 2019-02-18 | 2020-08-25 | 宏碁股份有限公司 | Intelligent shopping mall system and control method applying same |
| CN109919740A (en) * | 2019-03-28 | 2019-06-21 | 京东方科技集团股份有限公司 | A kind of method and device generating purchase clothing suggestion |
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| CN110634053A (en) * | 2019-09-24 | 2019-12-31 | 广东爱贝佳科技有限公司 | Active interactive intelligent selling system and method |
| CN110866810A (en) * | 2019-11-18 | 2020-03-06 | 圆通速递有限公司 | Intelligent retail system |
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