CN110675223A - Order picking control method integrating different e-commerce takeout platforms - Google Patents
Order picking control method integrating different e-commerce takeout platforms Download PDFInfo
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- CN110675223A CN110675223A CN201910902966.7A CN201910902966A CN110675223A CN 110675223 A CN110675223 A CN 110675223A CN 201910902966 A CN201910902966 A CN 201910902966A CN 110675223 A CN110675223 A CN 110675223A
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
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- G06Q10/0835—Relationships between shipper or supplier and carriers
- G06Q10/08355—Routing methods
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Abstract
The invention relates to an order picking control method integrating different e-commerce take-out platforms.A system receives orders of customers, and then transmits order information of different formats of each platform to an order receiving assistant through uniform format processing, and the order receiving assistant or the system transmits the order information to the order picking assistant. According to the technical scheme, the order dispatching is carried out on the customer orders according to the set time period through the order picking assistant, and meanwhile, the order dispatching is comprehensively carried out according to whether the order pickers are effective or not and the idle time of the order pickers, so that the balance of the workload of the order pickers is guaranteed firstly, and then the same goods type can be picked in a plurality of orders of the same order pickers at one time, and the order picking efficiency is improved.
Description
Technical Field
The invention belongs to the technical field of computer networks, and particularly relates to an order picking control method integrating different e-commerce takeout platforms.
Background
The selling proportion of goods sold on the internet in China increases year by year, and particularly, online shopping and consumption of young people become a habitual behavior. After an enterprise participating in online sales, such as a retail enterprise like a commercial supermarket or a convenience store, generates an order online, it is necessary to notify a picking person to pick the order according to the order, but in the prior art, the picking person picks the order individually according to each order, so that the picking person is busy in work, the picking efficiency is not high, subsequent distribution is affected, and the satisfaction degree of order customers is low.
Disclosure of Invention
The invention aims to provide an order picking control method integrated with different e-commerce take-out platforms, which is combined with a picking assistant of the technology to solve the problem of low picking efficiency in the prior art.
The invention is realized by the following technical scheme:
an order picking control method integrating different e-commerce takeout platforms comprises the following steps:
1) the system receives ordering information of customers sent by different online channels;
2) the system converts the order placing information into order information with a unified standard style according to a set order format and sends the order information to order taking assistants of merchants;
3) after receiving the order information, the order taking assistant feeds back the order taking information to a corresponding third-party channel, prints the order and sends the order information to a picking assistant;
4) the order picking assistant judges whether order information exists when a set time period arrives, and if the order information exists, the order picking assistant automatically dispatches a picking worker;
5) when the quantity of order information meets the set maximum dispatching order quantity in one dispatching within the set time period range, the order assistant automatically dispatches the order picker and simultaneously judges that: whether an effective picker exists or not, if not, dispatching an order when the effective picker exists, and if so, entering the step 6);
6) judging the number of effective pickers, and if only one effective picker exists, directly allocating; if the number of the effective order pickers is more than 1, the order is assigned to the order picker with the longest idle time;
7) after the picking of the goods is completed, the picking member sends the completion information to the picking assistant through a terminal held by the picking member, and the picking assistant feeds the picking completion information back to the order receiving assistant.
The effective order picker is on-line and in an idle state.
The order picking assistant prompts the order picker to pick an order through a terminal held by the order picker when the order is distributed to the corresponding order picker.
After the order is distributed to the order picker, the order picking assistant sends the order to the order fulfillment system at the same time, so as to monitor the picking efficiency of the order picker.
The pick-up assistant receives feedback information of the pick-up person.
The feedback information includes, but is not limited to, single item pick completion information, pick suspension information, or out of stock information.
Furthermore, the system also comprises a goods picking classification preset by a merchant, a goods picking classification sequence is set according to the goods picking classification, the goods picking assistant carries out grouping and sequencing according to the goods picking classification sequence, the grouping and sequencing is embodied in a dispatching order, and a goods picker picks the goods according to a grouping and sequencing route.
The invention has the beneficial effects that:
according to the technical scheme, the order picking assistant classifies and distributes the customer orders according to the workload of the on-line order picker and the types of the goods in the order to be picked currently by the order picker, so that the balance of the workload of the order picker is ensured firstly, and the orders with the same type of goods which are repeated more are distributed to the same order picker for processing, so that the order picking efficiency is improved.
Drawings
FIG. 1 is a flow chart of a control method according to the present invention.
Detailed Description
The technical solutions of the present invention are described in detail below by examples, and the following examples are only exemplary and can be used only for explaining and explaining the technical solutions of the present invention, but not construed as limiting the technical solutions of the present invention.
The order picking control method integrating different e-commerce takeout platforms, as shown in fig. 1, includes the following steps:
after the merchant registers on the on-line channel required by the merchant to become a registered merchant, the merchant provides possibility for purchasing commodities at the corresponding registered merchant during the commodity purchasing process for customers.
The system receives corresponding information such as order placing information, order returning application and the like of customers of all online channels of registered merchants. In fact, all the existing online channels have respective ordering information formats and format information of the order-returning application.
The system converts all received order placing information of the customers of all online channels according to the order format set by the system, converts the order placing information into order information with a unified standard style, and transmits the order information which is converted into the unified standard style to the order taking assistant. The name of the order taking assistant, which is simultaneously applied by the applicant, is 'an order taking control method integrating different e-commerce takeout platforms'.
The order taking assistant is internally provided with a decoding mode which is set by a system to the order format, decodes the unified order information, determines order placing information of the customers sent by the corresponding online channel, and prints the order so as to be convenient for distribution personnel to distribute according to the printed order information. In the application, the hardware of the order taking assistant can be applicable to any order taking device in the prior art, and the control mode of the application is downloaded into the corresponding order taking device, so that the function of the order taking assistant can be realized.
The order receiving assistant sends the order information to the order picking assistant while printing the unified order, and in the technical scheme of the application, the hardware of the order picking assistant can be realized by adopting a mobile terminal in the prior art, such as a mobile phone, an APP and the like.
After the order picking assistant receives the order information, the order picking assistant judges whether the order information exists in a set time range (the set time can be set by the order picking assistant according to different merchants, usually 1-3 minutes, and can also be other time, and the realization of the technical scheme of the application is not influenced), if the order information does not exist, the order picking assistant does not act, if the order information exists, when the quantity of the order information meets the set maximum one-time dispatching order quantity, the set quantity is freely set according to the needs of the merchants, and the order picking assistant automatically distributes the order.
Specifically, for example, the order information received by the picking assistant within 2 minutes includes order information of a plurality of online channels, and if the order information of online channels such as jingdong home, maotai take out, hunger retail, praise, and online shopping mall is assigned to different pickers by the picking assistant for picking, efficiency is low, so that the picking assistant can send all the orders within 2 minutes to the same picker, so that the pickers can pick the same goods at the same time and then distribute the same goods according to the order information, thereby improving the picking efficiency. The 2 minutes in the present application are merely exemplary descriptions, and the time can be arbitrarily set as needed.
When dispatching, whether an effective picking member exists is judged firstly, in the application, the effective picking member is the picking member which is on line and has free time, if the effective picking member does not exist, the picking assistant does not dispatch the order, and under the condition, when the picking assistant receives an effective picking member signal, the order is directly dispatched to the effective picking member.
When the order picking assistant dispatches the order, the number of the effective order pickers is judged to be more than 1, and at the moment, the order picking assistant can analyze the idle time of the effective order pickers and dispatches the order of the order pickers with the longest idle time.
When the set time period is reached, if the quantity of the order information does not reach the set maximum dispatching order quantity, the order picking assistant automatically dispatches the order picking personnel, and the dispatching is carried out according to the mode that the quantity of the order information reaches the set maximum dispatching order quantity.
In this case, the number of orders dispatched to the hands of the order picker is usually greater than 1, so that the order picker can pick up the order from the goods in multiple orders, thereby improving the picking efficiency.
The technical scheme also includes that the merchant presets goods picking classifications of goods, such as food, oil, daily necessities, living goods, kitchen supplies and the like, sets a goods picking classification sequence according to the goods picking classifications and the self environment, the goods picking assistant carries out grouping and sequencing according to the goods picking classification sequence, the grouping and sequencing is embodied in an assignment order, and the goods picker picks the goods according to a grouping and sequencing route, so that the goods picking efficiency is improved.
After the picking is finished, the picking assistant sends the finishing information to the picking assistant through a terminal held by the picking assistant, and the picking assistant feeds the picking finishing information back to the order receiving assistant.
The order picker assistant prompts the order picker to pick an order through a terminal held by the order picker when the order is distributed to the corresponding order picker.
After the order is distributed to the pickers, the order is simultaneously sent to the order fulfillment system by the order picking assistant, so that the picking efficiency of the pickers is monitored, for example, the picking time of the corresponding quantity of goods is specified, and the picking time of each picker is monitored to determine the working efficiency of the pickers and provide a basis for subsequent management.
The pick-up assistant receives the feedback information of the pick-up person. The feedback information includes, but is not limited to, single item pick completion information, pick suspension information, or out of stock information.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (7)
1. An order picking control method integrating different electronic commerce takeout platforms is characterized by comprising the following steps:
1) the system receives ordering information of customers sent by different online channels;
2) the system converts the order placing information into order information with a unified standard style according to a set order format and sends the order information to order taking assistants of merchants;
3) after receiving the order information, the order taking assistant feeds back the order taking information to a corresponding third-party channel, prints the order and sends the order information to a picking assistant;
4) the order picking assistant judges whether order information exists when a set time period arrives, and if the order information exists, the order picking assistant automatically dispatches a picking worker;
5) when the quantity of order information meets the set maximum dispatching order quantity in one dispatching within the set time period range, the order assistant automatically dispatches the order picker and simultaneously judges that: whether an effective picker exists or not, if not, dispatching an order when the effective picker exists, and if so, entering the step 6);
6) judging the number of effective pickers, and if only one effective picker exists, directly allocating; if the number of the effective order pickers is more than 1, the order is assigned to the order picker with the longest idle time;
7) after the picking of the goods is completed, the picking member sends the completion information to the picking assistant through a terminal held by the picking member, and the picking assistant feeds the picking completion information back to the order receiving assistant.
2. The method as claimed in claim 1, wherein the active picker is on-line and idle.
3. The method as claimed in claim 1, wherein the order picking assistant prompts the pickers to pick the order through a terminal held by the pickers when the order is distributed to the corresponding pickers.
4. The method as claimed in claim 1, wherein the order picking assistant simultaneously transmits the order to the order fulfillment system after distributing the order to the order picker, thereby monitoring the picking efficiency of the order picker.
5. The method of order picking control for integrated disparate electronic commerce take out platform of claim 1 wherein the picking assistant receives feedback from the picker.
6. The method of order picking control for integrated disparate electronic commerce take out platform of claim 5 wherein the feedback information includes but is not limited to single item picking completion information, picking pending information or backorder information.
7. The order picking control method for integrated different electronic commerce take-out platforms according to claim 1, further comprising a step of presetting a picking classification of goods by a merchant and setting a picking classification sequence according to the picking classification, wherein the picking assistant performs grouping sorting according to the picking classification sequence and embodies the grouping sorting in the dispatching order, and the picker performs picking according to a grouping sorting route.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201910902966.7A CN110675223A (en) | 2019-09-24 | 2019-09-24 | Order picking control method integrating different e-commerce takeout platforms |
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| CN201910902966.7A CN110675223A (en) | 2019-09-24 | 2019-09-24 | Order picking control method integrating different e-commerce takeout platforms |
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| CN110675223A true CN110675223A (en) | 2020-01-10 |
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Citations (8)
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| US20140136255A1 (en) * | 2012-11-14 | 2014-05-15 | Wal-Mart Stores, Inc. | Dynamic Task Management |
| CN104599077A (en) * | 2015-02-03 | 2015-05-06 | 北京京东尚科信息技术有限公司 | Method for processing orders, server end system and terminal device |
| TWM513414U (en) * | 2015-07-21 | 2015-12-01 | Nat Taichung University Science & Technology | Goods pickup path planning device for hypermarket |
| CN107203921A (en) * | 2017-04-20 | 2017-09-26 | 多点生活(中国)网络科技有限公司 | Sequence information merging treatment method and system |
| CN107341743A (en) * | 2016-04-28 | 2017-11-10 | 潘炳财 | Take out management system |
| US20180300799A1 (en) * | 2017-04-17 | 2018-10-18 | Wal-Mart Stores, Inc. | Systems to fulfill a picked sales order and related methods therefor |
| CN109064279A (en) * | 2018-07-26 | 2018-12-21 | 波奇（上海）信息科技有限公司 | A kind of order processing method and device |
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2019
- 2019-09-24 CN CN201910902966.7A patent/CN110675223A/en active Pending
Patent Citations (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20130211977A1 (en) * | 2011-12-20 | 2013-08-15 | Hoj Engineering And Sales Co., Inc. | Warehouse management system |
| US20140136255A1 (en) * | 2012-11-14 | 2014-05-15 | Wal-Mart Stores, Inc. | Dynamic Task Management |
| CN104599077A (en) * | 2015-02-03 | 2015-05-06 | 北京京东尚科信息技术有限公司 | Method for processing orders, server end system and terminal device |
| TWM513414U (en) * | 2015-07-21 | 2015-12-01 | Nat Taichung University Science & Technology | Goods pickup path planning device for hypermarket |
| CN107341743A (en) * | 2016-04-28 | 2017-11-10 | 潘炳财 | Take out management system |
| US20180300799A1 (en) * | 2017-04-17 | 2018-10-18 | Wal-Mart Stores, Inc. | Systems to fulfill a picked sales order and related methods therefor |
| CN107203921A (en) * | 2017-04-20 | 2017-09-26 | 多点生活(中国)网络科技有限公司 | Sequence information merging treatment method and system |
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