CN110611587A - Alarm processing method and communication system - Google Patents

Abstract

The invention provides an alarm processing method and a communication system, wherein the method is applied to the communication system, the communication system comprises a plurality of video networking terminals, a GIS platform terminal, message forwarding equipment and a plurality of Internet terminals, and the method comprises the following steps: the GIS platform end receives alarm information sent by each video network terminal; the GIS platform end displays the alarm information on a user interface; the GIS platform end selects and calls a callback terminal from the plurality of internet terminals; and the callback terminal sends a callback instruction to the message forwarding equipment through the Internet, and the message forwarding equipment sends the callback instruction to the corresponding video network terminal through the video network so as to finish alarm callback. According to the alarm processing method provided by the invention, the GIS platform terminal automatically calls one or more callback terminals to callback the video network terminal corresponding to the alarm information, so that not only can human resources be saved, but also the alarm information processing efficiency can be improved.

Description

Alarm processing method and communication system

Technical Field

The invention relates to the technical field of video networking, in particular to an alarm processing method and a communication system.

Background

The video networking is an important milestone for network development, is a real-time network, can realize high-definition video real-time transmission, and pushes a plurality of internet applications to high-definition video, and high-definition faces each other. The video networking adopts a real-time high-definition video exchange technology, can integrate required services such as dozens of services of video, voice, pictures, characters, communication, data and the like on a system platform on a network platform, such as high-definition video conference, video monitoring, intelligent monitoring analysis, emergency command, digital broadcast television, delayed television, network teaching, live broadcast, VOD on demand, television mail, Personal Video Recorder (PVR), intranet (self-office) channels, intelligent video broadcast control, information distribution and the like, and realizes high-definition quality video broadcast through a television or a computer.

In the video network, a GIS (Geographic Information System) platform end and a video network terminal are communicated, when the video network terminal monitors an abnormal state, alarm Information is reported to the GIS platform end, and after a manager of the GIS platform end checks that a manager of the GIS platform checks that the alarm Information is, the video network terminal corresponding to the alarm Information is manually dialed back one by one. This kind of mode not only consumes human resources and owing to need GIS platform managers to dial back the video net terminal that alarm information corresponds one by one manually, therefore alarm information treatment effeciency is low.

Disclosure of Invention

In view of the above, embodiments of the present invention are proposed to provide an alarm handling method and a communication system that overcome or at least partially solve the above problems.

In a first aspect, an embodiment of the present invention discloses an alarm processing method, which is applied to a communication system, where the communication system includes multiple video networking terminals, a GIS platform terminal, a message forwarding device, and multiple internet terminals, and the method includes:

the GIS platform end receives alarm information sent by each video network terminal;

the GIS platform end displays the alarm information on a user interface;

the GIS platform end selects and calls callback terminals from the plurality of internet terminals, wherein the number of the callback terminals is one or more;

the callback terminal sends a callback instruction to the message forwarding device through the internet, the message forwarding device sends the callback instruction to the corresponding video network terminal through the video network so as to complete alarm callback, and the callback instruction carries an identity of the video network terminal corresponding to the alarm information.

Optionally, the step of receiving, by the GIS platform, the alarm information sent by each video network terminal includes: and the GIS platform end receives the alarm information sent by each video network terminal through Websocket connection established with each video network terminal.

Optionally, the step of receiving, by the GIS platform, the alarm information sent by each video network terminal includes: the GIS platform end sends alarm information acquisition instructions to the video network terminals according to preset time intervals; the video network terminal with the alarm requirement responds to the instruction and sends alarm information to the GIS platform terminal; and the GIS platform end receives the alarm information sent by the video network terminal with the alarm requirement.

Optionally, the step of selecting and calling a callback terminal from the plurality of internet terminals by the GIS platform side includes: the GIS platform end determines the number of the current unprocessed alarm information; under the condition that the number is larger than a preset value, N callback terminals are selected and called from the plurality of internet terminals, wherein N is an integer larger than 1; and under the condition that the number is less than or equal to a preset value, selecting and calling a single callback terminal from the plurality of internet terminals.

Optionally, the step of selecting and calling N callback terminals from the plurality of internet terminals when the number is greater than a preset value includes: under the condition that the number is larger than a preset value, N preset callback terminals are selected and called from the plurality of internet terminals; or under the condition that the number is larger than a preset value, selecting and calling N callback terminals from the plurality of internet terminals according to the processing load of each internet terminal.

In a second aspect, an embodiment of the present invention discloses a communication system, where the communication system includes multiple video networking terminals, a GIS platform terminal, a message forwarding device, and multiple internet terminals, and the GIS platform terminal includes:

the receiving module is used for receiving the alarm information sent by each video network terminal;

the display module is used for displaying the alarm information on a user interface;

the calling module is used for selecting and calling callback terminals from the plurality of internet terminals, wherein the number of the callback terminals is one or more;

the callback terminal sends a callback instruction to the message forwarding device through the internet, the message forwarding device sends the callback instruction to the corresponding video network terminal through the video network so as to complete alarm callback, and the callback instruction carries an identity of the video network terminal corresponding to the alarm information.

Optionally, the receiving module is specifically configured to: and respectively receiving the alarm information sent by each video network terminal through the Websocket connection established with each video network terminal.

Optionally, the receiving module is specifically configured to: sending an alarm information acquisition instruction to each video network terminal according to a preset time interval; and when the video network terminal with the alarm requirement responds to the instruction and sends alarm information to the GIS platform terminal, the video network terminal with the alarm requirement receives the alarm information sent by the video network terminal.

Optionally, the invoking module includes: the quantity determination submodule is used for determining the quantity of the current unprocessed alarm information; the first selection submodule is used for selecting and calling N callback terminals from the plurality of internet terminals under the condition that the number is larger than a preset value, wherein N is an integer larger than 1; and the second selection submodule is used for selecting and calling a single callback terminal from the plurality of internet terminals under the condition that the number is less than or equal to a preset value.

Optionally, the first selection submodule is specifically configured to: under the condition that the number is larger than a preset value, N preset callback terminals are selected and called from the plurality of internet terminals; or under the condition that the number is larger than a preset value, selecting and calling N callback terminals from the plurality of internet terminals according to the processing load of each internet terminal.

In the embodiment of the invention, a GIS platform end receives alarm information sent by each video network terminal and displays the alarm information on a user interface; the GIS platform end selects and calls a callback terminal from the plurality of internet terminals; the callback terminal sends a callback instruction to the message forwarding equipment through the internet, and the message forwarding equipment sends the callback instruction to the corresponding video network terminal through the video network so as to finish alarm callback. Therefore, according to the alarm processing method provided by the embodiment of the invention, the GIS platform terminal automatically calls one or more callback terminals to callback the video network terminal corresponding to the alarm information, so that not only can the manpower resource be saved, but also the alarm information processing efficiency can be improved.

Drawings

FIG. 1 is a schematic networking diagram of a video network of the present invention;

FIG. 2 is a schematic diagram of a hardware architecture of a node server according to the present invention;

fig. 3 is a schematic diagram of a hardware structure of an access switch of the present invention;

fig. 4 is a schematic diagram of a hardware structure of an ethernet protocol conversion gateway according to the present invention;

FIG. 5 is a flowchart illustrating steps of a method for handling alarms according to a first embodiment of the present invention;

FIG. 6 is a flowchart illustrating steps of an alarm processing method according to a second embodiment of the present invention;

fig. 7 is a block diagram of a communication system according to a third embodiment of the present invention.

Detailed Description

In order to make the aforementioned objects, features and advantages of the present invention comprehensible, embodiments accompanied with figures are described in further detail below.

To better understand the embodiments of the present invention, the following description refers to the internet of view:

some of the technologies applied in the video networking are as follows:

network Technology (Network Technology)

Network technology innovation in video networking has improved the traditional Ethernet (Ethernet) to face the potentially huge first video traffic on the network. Unlike pure network Packet Switching (Packet Switching) or network Circuit Switching (Circuit Switching), the Packet Switching is adopted by the technology of the video networking to meet the Streaming requirement. The video networking technology has the advantages of flexibility, simplicity and low price of packet switching, and simultaneously has the quality and safety guarantee of circuit switching, thereby realizing the seamless connection of the whole network switching type virtual circuit and the data format.

Switching Technology (Switching Technology)

The video network adopts two advantages of asynchronism and packet switching of the Ethernet, eliminates the defects of the Ethernet on the premise of full compatibility, has end-to-end seamless connection of the whole network, is directly communicated with a user terminal, and directly bears an IP data packet. The user data does not require any format conversion across the entire network. The video networking is a higher-level form of the Ethernet, is a real-time exchange platform, can realize the real-time transmission of the whole-network large-scale high-definition video which cannot be realized by the existing Internet, and pushes a plurality of network video applications to high-definition and unification.

Server Technology (Server Technology)

The server technology on the video networking and unified video platform is different from the traditional server, the streaming media transmission of the video networking and unified video platform is established on the basis of connection orientation, the data processing capacity of the video networking and unified video platform is independent of flow and communication time, and a single network layer can contain signaling and data transmission. For voice and video services, the complexity of video networking and unified video platform streaming media processing is much simpler than that of data processing, and the efficiency is greatly improved by more than one hundred times compared with that of a traditional server.

Storage Technology (Storage Technology)

The super-high speed storage technology of the unified video platform adopts the most advanced real-time operating system in order to adapt to the media content with super-large capacity and super-large flow, the program information in the server instruction is mapped to the specific hard disk space, the media content is not passed through the server any more, and is directly sent to the user terminal instantly, and the general waiting time of the user is less than 0.2 second. The optimized sector distribution greatly reduces the mechanical motion of the magnetic head track seeking of the hard disk, the resource consumption only accounts for 20% of that of the IP internet of the same grade, but concurrent flow which is 3 times larger than that of the traditional hard disk array is generated, and the comprehensive efficiency is improved by more than 10 times.

Network Security Technology (Network Security Technology)

The structural design of the video network completely eliminates the network security problem troubling the internet structurally by the modes of independent service permission control each time, complete isolation of equipment and user data and the like, generally does not need antivirus programs and firewalls, avoids the attack of hackers and viruses, and provides a structural carefree security network for users.

Service Innovation Technology (Service Innovation Technology)

The unified video platform integrates services and transmission, and is not only automatically connected once whether a single user, a private network user or a network aggregate. The user terminal, the set-top box or the PC are directly connected to the unified video platform to obtain various multimedia video services in various forms. The unified video platform adopts a menu type configuration table mode to replace the traditional complex application programming, can realize complex application by using very few codes, and realizes infinite new service innovation.

Networking of the video network is as follows:

the video network is a centralized control network structure, and the network can be a tree network, a star network, a ring network and the like, but on the basis of the centralized control node, the whole network is controlled by the centralized control node in the network.

As shown in fig. 1, the video network is divided into an access network and a metropolitan network.

The devices of the access network part can be mainly classified into 3 types: node server, access switch, terminal (including various set-top boxes, coding boards, memories, etc.). The node server is connected to an access switch, which may be connected to a plurality of terminals and may be connected to an ethernet network.

The node server is a node which plays a centralized control function in the access network and can control the access switch and the terminal. The node server can be directly connected with the access switch or directly connected with the terminal.

Similarly, devices of the metropolitan network portion may also be classified into 3 types: a metropolitan area server, a node switch and a node server. The metro server is connected to a node switch, which may be connected to a plurality of node servers.

The node server is a node server of the access network part, namely the node server belongs to both the access network part and the metropolitan area network part.

The metropolitan area server is a node which plays a centralized control function in the metropolitan area network and can control a node switch and a node server. The metropolitan area server can be directly connected with the node switch or directly connected with the node server.

Therefore, the whole video network is a network structure with layered centralized control, and the network controlled by the node server and the metropolitan area server can be in various structures such as tree, star and ring.

The access network part can form a unified video platform (the part in the dotted circle), and a plurality of unified video platforms can form a video network; each unified video platform may be interconnected via metropolitan area and wide area video networking.

Video networking device classification

1.1 devices in the video network of the embodiment of the present invention can be mainly classified into 3 types: server, exchanger (including Ethernet protocol conversion gateway), terminal (including various set-top boxes, code board, memory, etc.). The video network as a whole can be divided into a metropolitan area network (or national network, global network, etc.) and an access network.

1.2 wherein the devices of the access network part can be mainly classified into 3 types: node server, access exchanger (including Ethernet protocol conversion gateway), terminal (including various set-top boxes, coding board, memory, etc.).

The specific hardware structure of each access network device is as follows:

a node server:

as shown in fig. 2, the system mainly includes a network interface module 201, a switching engine module 202, a CPU module 203, and a disk array module 204;

the network interface module 201, the CPU module 203, and the disk array module 204 all enter the switching engine module 202; the switching engine module 202 performs an operation of looking up the address table 205 on the incoming packet, thereby obtaining the direction information of the packet; and stores the packet in a queue of the corresponding packet buffer 206 based on the packet's steering information; if the queue of the packet buffer 206 is nearly full, it is discarded; the switching engine module 202 polls all packet buffer queues for forwarding if the following conditions are met: 1) the port send buffer is not full; 2) the queue packet counter is greater than zero. The disk array module 204 mainly implements control over the hard disk, including initialization, read-write, and other operations on the hard disk; the CPU module 203 is mainly responsible for protocol processing with an access switch and a terminal (not shown in the figure), configuring an address table 205 (including a downlink protocol packet address table, an uplink protocol packet address table, and a data packet address table), and configuring the disk array module 204.

The access switch:

as shown in fig. 3, the network interface module mainly includes a network interface module (a downlink network interface module 301 and an uplink network interface module 302), a switching engine module 303 and a CPU module 304;

wherein, the packet (uplink data) coming from the downlink network interface module 301 enters the packet detection module 305; the packet detection module 305 detects whether the Destination Address (DA), the Source Address (SA), the packet type, and the packet length of the packet meet the requirements, and if so, allocates a corresponding stream identifier (stream-id) and enters the switching engine module 303, otherwise, discards the stream identifier; the packet (downstream data) coming from the upstream network interface module 302 enters the switching engine module 303; the incoming data packet of the CPU module 304 enters the switching engine module 303; the switching engine module 303 performs an operation of looking up the address table 306 on the incoming packet, thereby obtaining the direction information of the packet; if the packet entering the switching engine module 303 is from the downstream network interface to the upstream network interface, the packet is stored in the queue of the corresponding packet buffer 307 in association with the stream-id; if the queue of the packet buffer 307 is nearly full, it is discarded; if the packet entering the switching engine module 303 is not from the downlink network interface to the uplink network interface, the data packet is stored in the queue of the corresponding packet buffer 307 according to the guiding information of the packet; if the queue of the packet buffer 307 is nearly full, it is discarded.

The switching engine module 303 polls all packet buffer queues and may include two cases:

if the queue is from the downlink network interface to the uplink network interface, the following conditions are met for forwarding: 1) the port send buffer is not full; 2) the queued packet counter is greater than zero; 3) obtaining a token generated by a code rate control module;

if the queue is not from the downlink network interface to the uplink network interface, the following conditions are met for forwarding: 1) the port send buffer is not full; 2) the queue packet counter is greater than zero.

The rate control module 308 is configured by the CPU module 304, and generates tokens for packet buffer queues from all downstream network interfaces to upstream network interfaces at programmable intervals to control the rate of upstream forwarding.

The CPU module 304 is mainly responsible for protocol processing with the node server, configuration of the address table 306, and configuration of the code rate control module 308.

Ethernet protocol conversion gateway：

As shown in fig. 4, the apparatus mainly includes a network interface module (a downlink network interface module 401 and an uplink network interface module 402), a switching engine module 403, a CPU module 404, a packet detection module 405, a rate control module 408, an address table 406, a packet buffer 407, a MAC adding module 409, and a MAC deleting module 410.

Wherein, the data packet coming from the downlink network interface module 401 enters the packet detection module 405; the packet detection module 405 detects whether the ethernet MAC DA, the ethernet MAC SA, the ethernet length or frame type, the video network destination address DA, the video network source address SA, the video network packet type, and the packet length of the packet meet the requirements, and if so, allocates a corresponding stream identifier (stream-id); then, the MAC deletion module 410 subtracts MAC DA, MAC SA, length or frame type (2byte) and enters the corresponding receiving buffer, otherwise, discards it;

the downlink network interface module 401 detects the sending buffer of the port, and if there is a packet, obtains the ethernet MAC DA of the corresponding terminal according to the destination address DA of the packet, adds the ethernet MAC DA of the terminal, the MACSA of the ethernet coordination gateway, and the ethernet length or frame type, and sends the packet.

The other modules in the ethernet protocol gateway function similarly to the access switch.

A terminal:

the system mainly comprises a network interface module, a service processing module and a CPU module; for example, the set-top box mainly comprises a network interface module, a video and audio coding and decoding engine module and a CPU module; the coding board mainly comprises a network interface module, a video and audio coding engine module and a CPU module; the memory mainly comprises a network interface module, a CPU module and a disk array module.

1.3 devices of the metropolitan area network part can be mainly classified into 2 types: node server, node exchanger, metropolitan area server. The node switch mainly comprises a network interface module, a switching engine module and a CPU module; the metropolitan area server mainly comprises a network interface module, a switching engine module and a CPU module.

2. Video networking packet definition

2.1 Access network packet definition

The data packet of the access network mainly comprises the following parts: destination Address (DA), Source Address (SA), reserved bytes, payload (pdu), CRC.

As shown in the following table, the data packet of the access network mainly includes the following parts:

DA

SA

Reserved

Payload

CRC

wherein:

the Destination Address (DA) is composed of 8 bytes (byte), the first byte represents the type of the data packet (such as various protocol packets, multicast data packets, unicast data packets, etc.), there are 256 possibilities at most, the second byte to the sixth byte are metropolitan area network addresses, and the seventh byte and the eighth byte are access network addresses;

the Source Address (SA) is also composed of 8 bytes (byte), defined as the same as the Destination Address (DA);

the reserved byte consists of 2 bytes;

the payload part has different lengths according to different types of datagrams, and is 64 bytes if the datagram is various types of protocol packets, and is 32+1024 or 1056 bytes if the datagram is a unicast packet, of course, the length is not limited to the above 2 types;

the CRC consists of 4 bytes and is calculated in accordance with the standard ethernet CRC algorithm.

2.2 metropolitan area network packet definition

The topology of a metropolitan area network is a graph and there may be 2, or even more than 2, connections between two devices, i.e., there may be more than 2 connections between a node switch and a node server, a node switch and a node switch, and a node switch and a node server. However, the metro network address of the metro network device is unique, and in order to accurately describe the connection relationship between the metro network devices, parameters are introduced in the embodiment of the present invention: a label to uniquely describe a metropolitan area network device.

In this specification, the definition of the Label is similar to that of the Label of MPLS (Multi-Protocol Label Switch), and assuming that there are two connections between the device a and the device B, there are 2 labels for the packet from the device a to the device B, and 2 labels for the packet from the device B to the device a. The label is classified into an incoming label and an outgoing label, and assuming that the label (incoming label) of the packet entering the device a is 0x0000, the label (outgoing label) of the packet leaving the device a may become 0x 0001. The network access process of the metro network is a network access process under centralized control, that is, address allocation and label allocation of the metro network are both dominated by the metro server, and the node switch and the node server are both passively executed, which is different from label allocation of MPLS, and label allocation of MPLS is a result of mutual negotiation between the switch and the server.

As shown in the following table, the data packet of the metro network mainly includes the following parts:

DA

SA

Reserved

label (R)

Payload

CRC

Namely Destination Address (DA), Source Address (SA), Reserved byte (Reserved), tag, payload (pdu), CRC. The format of the tag may be defined by reference to the following: the tag is 32 bits with the upper 16 bits reserved and only the lower 16 bits used, and its position is between the reserved bytes and payload of the packet.

Example one

The alarm processing method provided by the embodiment of the invention is applied to a communication system, and the communication system can comprise a plurality of video networking terminals, a GIS platform terminal, message forwarding equipment and a plurality of Internet terminals.

The embodiment of the invention mainly solves the technical problems of how to save human resources and improve the processing efficiency when processing the alarm information reported by the video network terminal.

Referring to fig. 5, a flowchart illustrating steps of an alarm processing method according to a first embodiment of the present invention is shown.

The alarm processing method of the embodiment of the invention can comprise the following steps:

step 501: and the GIS platform end receives the alarm information sent by each video network terminal.

And each video network terminal is respectively provided with a specific application program, and alarm information can be reported to the GIS platform terminal through the specific application program. The specific application may be a palm annunciation alert application. And the video network terminal user reports the alarm information to the GIS platform end through the palm report alarm application program, and the GIS platform end calls the managed internet terminal as a callback terminal to callback the video network terminal corresponding to the alarm information.

The GIS platform terminal carries out information interaction with the video network terminal through the message forwarding device, specifically, the video network terminal reports the alarm information to the streaming media, the streaming media sends the alarm information to the message forwarding device through the video network, and the message forwarding device forwards the alarm information to the GIS platform terminal through the internet. The internet may be an IP (internet protocol, protocol for interconnection between networks) network.

Step 502: and the GIS platform end displays the alarm information on a user interface.

The GIS platform end displays the alarm information on the user interface after receiving the alarm information, and at the moment, a GIS platform end manager can manually participate in alarm callback or automatically perform alarm callback.

In a specific implementation process, the callback-processed alarm information and the non-processed alarm information can be displayed in a distinguishing manner, for example: gray level display of the returned alarm information, highlight display of the unprocessed alarm information and the like are performed, and the specific manner of distinguishing and displaying is not particularly limited in the embodiment of the invention. The returned alarm information and the unprocessed alarm information are distinguished and displayed, so that managers on a GIS platform can conveniently and visually know the unprocessed alarm information.

Step 503: and the GIS platform terminal selects and calls the callback terminal from the plurality of internet terminals.

The callback terminal is an internet terminal used for alarming and callback, and the number of the callback terminals is one or more. When a plurality of callback terminals are called, each callback terminal can execute alarm information processing in parallel, each callback terminal corresponds to one alarm information, and the video network terminal corresponding to the alarm information is called back.

The callback terminal may be a preset default internet terminal or a video network terminal selected according to the workload of each internet terminal. The selection mode of the callback terminal in the embodiment of the invention is not specifically limited.

Step 504: the callback terminal sends a callback instruction to the message forwarding equipment through the internet, and the message forwarding equipment sends the callback instruction to the corresponding video network terminal through the video network so as to finish alarm callback.

The callback instruction carries the identity of the video network terminal corresponding to the alarm information, and the unique video network terminal can be located through the identity.

After the message forwarding equipment receives the dial-back instruction, the identity identification of the video network terminal is analyzed from the dial-back instruction, the video network terminal corresponding to the identity identification can be positioned through the analyzed identity identification, so that the dial-back instruction is sent to the positioned video network terminal, and finally dial-back connection between the dial-back terminal and the video network terminal is established. After the callback connection is established, the GIS platform end can acquire specific warning situations from the corresponding video network terminal through the callback terminal.

According to the alarm processing method provided by the embodiment of the invention, after the GIS platform end receives the alarm information sent by each video network terminal, one or more callback terminals are automatically called to callback the video network terminal corresponding to the alarm information, on one hand, the GIS platform end automatically calls the callback terminal to callback the alarm, and manual participation is not needed, so that human resources can be saved; on the other hand, because GIS platform end can call a plurality of callback terminals simultaneously and report to the police to the video network terminal that each alarm information corresponds and dial back, consequently can also promote alarm information treatment effeciency.

Example two

Referring to fig. 6, a flowchart illustrating steps of an alarm processing method according to a second embodiment of the present invention is shown.

The alarm method provided by the embodiment of the invention is applied to a communication system, and the communication system can comprise a plurality of video networking terminals, a GIS platform terminal, message forwarding equipment and a plurality of Internet terminals. The alarm processing method provided by the embodiment of the invention can comprise the following steps:

step 601: and the GIS platform end receives the alarm information sent by each video network terminal through the Websocket connection established with each video network terminal.

The Websocket connection is long, the GIS platform end and each video network terminal respectively establish the Websocket connection, and the real-time performance of information can be ensured by receiving alarm information through the established Websocket connection. Certainly, the method is not limited to this, and in the specific implementation process, the alarm information sent by each video network terminal may also be received as follows:

the GIS platform end sends alarm information acquisition instructions to all video network terminals according to preset time intervals; the video network terminal with the alarm requirement responds to the instruction and sends alarm information to the GIS platform terminal; and the GIS platform end receives alarm information sent by the video network terminal with the alarm requirement.

Step 602: and the GIS platform end displays the alarm information on a user interface.

In an optional implementation mode, the GIS platform end can display all the alarm information historically reported by each video network terminal, and the alarm information that is already dialed back and the alarm information that is not dialed back in the historically reported alarm information are displayed in a distinguishing manner. The mode of displaying all the alarm information historically reported by the video network terminal is convenient for GIS platform end managers to comprehensively evaluate and analyze the alarm information according to the historical alarm information.

Step 603: and the GIS platform end determines the quantity of the current unprocessed alarm information.

Each video network terminal can report alarm information to the GIS platform terminal, so that the alarm information on the GIS platform terminal can not be completely dialed in the first time, and one or more unprocessed alarm information can exist on the GIS platform terminal.

Step 604: and under the condition that the number is larger than the preset value, selecting and calling N callback terminals from the plurality of internet terminals.

N is an integer greater than 1, and the setting of the specific value of the preset value may be set by a person skilled in the art according to actual requirements, which is not specifically limited in the embodiment of the present invention. For example: the preset value may be set to 5, 8, 10, etc.

Under the condition that the number is larger than a preset value, selecting and calling N preset callback terminals from a plurality of internet terminals; or under the condition that the number is larger than the preset value, selecting and calling N callback terminals from a plurality of internet terminals according to the processing load of each internet terminal.

Step 605: and under the condition that the number is less than or equal to the preset value, selecting and calling a single callback terminal from a plurality of internet terminals.

And calling a single callback terminal to perform alarm callback under the condition that the quantity of the unprocessed alarm information is less than or equal to a preset value. And the single callback terminal sequentially processes the unprocessed alarm information.

Step 606: the callback terminal sends a callback instruction to the message forwarding equipment through the internet, and the message forwarding equipment sends the callback instruction to the corresponding video network terminal through the video network so as to finish alarm callback.

And each callback terminal dials back the video network terminal corresponding to each alarm message each time.

According to the alarm processing method provided by the embodiment of the invention, after the GIS platform end receives the alarm information sent by each video network terminal, one or more callback terminals are automatically called to callback the video network terminal corresponding to the alarm information, on one hand, the GIS platform end automatically calls the callback terminal to callback the alarm, and manual participation is not needed, so that human resources can be saved; on the other hand, because GIS platform end can call a plurality of callback terminals simultaneously and report to the police to the video network terminal that each alarm information corresponds and dial back, consequently can also promote alarm information treatment effeciency. Moreover, the alarm processing method provided by the embodiment of the invention also provides various modes for determining the callback terminal, and can be selected and set by the technical personnel in the field according to the specific application scene.

It should be noted that, for simplicity of description, the method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present invention is not limited by the illustrated order of acts, as some steps may occur in other orders or concurrently in accordance with the embodiments of the present invention. Further, those skilled in the art will appreciate that the embodiments described in the specification are presently preferred and that no particular act is required to implement the invention.

EXAMPLE III

Referring to fig. 7, a block diagram of a communication system according to a third embodiment of the present invention is shown.

The communication system comprises a plurality of video networking terminals 701, a GIS platform terminal 702, a message forwarding device 703 and a plurality of internet terminals 704, wherein the GIS platform terminal 702 comprises:

a receiving module 7021, configured to receive alarm information sent by each video network terminal;

a display module 7022, configured to display the alarm information on a user interface;

a calling module 7023, configured to select and call the callback terminal 701 from the multiple internet terminals, where the number of the callback terminals is one or multiple;

the callback terminal 701 sends a callback instruction to the message forwarding device 703 through the internet, and the message forwarding device 703 sends the callback instruction to a corresponding video network terminal through the video network to complete alarm callback, wherein the callback instruction carries an identity of the video network terminal corresponding to the alarm information.

In an optional implementation manner, the receiving module 7021 is specifically configured to: and respectively receiving the alarm information sent by each video network terminal through the Websocket connection established with each video network terminal.

In an optional implementation manner, the receiving module 7021 is specifically configured to: sending an alarm information acquisition instruction to each video network terminal according to a preset time interval; and when the video network terminal with the alarm requirement responds to the instruction and sends alarm information to the GIS platform terminal, the video network terminal with the alarm requirement receives the alarm information sent by the video network terminal.

In an alternative embodiment, the invoking module 7023 includes: the quantity determination submodule is used for determining the quantity of the current unprocessed alarm information; the first selection submodule is used for selecting and calling N callback terminals from the plurality of internet terminals under the condition that the number is larger than a preset value, wherein N is an integer larger than 1; and the second selection submodule is used for selecting and calling a single callback terminal from the plurality of internet terminals under the condition that the number is less than or equal to a preset value.

In an optional implementation, the first selection submodule is specifically configured to: under the condition that the number is larger than a preset value, N preset callback terminals are selected and called from the plurality of internet terminals; or under the condition that the number is larger than a preset value, selecting and calling N callback terminals from the plurality of internet terminals according to the processing load of each internet terminal.

For the system embodiment, since it is basically similar to the method embodiment, the description is simple, and for the relevant points, refer to the partial description of the method embodiment.

The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other.

As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, apparatus, or computer program product. Accordingly, embodiments of the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

Embodiments of the present invention are described with reference to flowchart illustrations and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing terminal to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing terminal to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing terminal to cause a series of operational steps to be performed on the computer or other programmable terminal to produce a computer implemented process such that the instructions which execute on the computer or other programmable terminal provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

While preferred embodiments of the present invention have been described, additional variations and modifications of these embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the embodiments of the invention.

Finally, it should also be noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or terminal that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or terminal. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or terminal that comprises the element.

Claims (10)

1. An alarm processing method is applied to a communication system, wherein the communication system comprises a plurality of video networking terminals, a GIS platform terminal, a message forwarding device and a plurality of Internet terminals, and the method comprises the following steps:

the GIS platform end receives alarm information sent by each video network terminal;

the GIS platform end displays the alarm information on a user interface;

the GIS platform end selects and calls callback terminals from the plurality of internet terminals, wherein the number of the callback terminals is one or more;

the callback terminal sends a callback instruction to the message forwarding device through the internet, the message forwarding device sends the callback instruction to the corresponding video network terminal through the video network so as to complete alarm callback, and the callback instruction carries an identity of the video network terminal corresponding to the alarm information.

2. The method according to claim 1, wherein the step of receiving, by the GIS platform, the alarm information sent by each of the video network terminals includes:

and the GIS platform end receives the alarm information sent by each video network terminal through Websocket connection established with each video network terminal.

3. The method according to claim 1, wherein the step of receiving, by the GIS platform, the alarm information sent by each of the video network terminals includes:

the GIS platform end sends alarm information acquisition instructions to the video network terminals according to preset time intervals;

the video network terminal with the alarm requirement responds to the instruction and sends alarm information to the GIS platform terminal;

and the GIS platform end receives the alarm information sent by the video network terminal with the alarm requirement.

4. The method of claim 1, wherein the step of the GIS platform side selecting and invoking a callback terminal from the plurality of internet terminals comprises:

the GIS platform end determines the number of the current unprocessed alarm information;

under the condition that the number is larger than a preset value, N callback terminals are selected and called from the plurality of internet terminals, wherein N is an integer larger than 1;

and under the condition that the number is less than or equal to a preset value, selecting and calling a single callback terminal from the plurality of internet terminals.

5. The method according to claim 4, wherein the step of selecting and calling N callback terminals from the plurality of Internet terminals when the number is greater than a preset value comprises:

under the condition that the number is larger than a preset value, N preset callback terminals are selected and called from the plurality of internet terminals; alternatively, the first and second electrodes may be,

and under the condition that the number is larger than a preset value, selecting and calling N callback terminals from the plurality of internet terminals according to the processing load of each internet terminal.

6. A communication system comprising a plurality of video networking terminals, a GIS platform terminal, a message forwarding device, and a plurality of internet terminals, the GIS platform terminal comprising:

the receiving module is used for receiving the alarm information sent by each video network terminal;

the display module is used for displaying the alarm information on a user interface;

the calling module is used for selecting and calling callback terminals from the plurality of internet terminals, wherein the number of the callback terminals is one or more;

the callback terminal sends a callback instruction to the message forwarding device through the internet, the message forwarding device sends the callback instruction to the corresponding video network terminal through the video network so as to complete alarm callback, and the callback instruction carries an identity of the video network terminal corresponding to the alarm information.

7. The communication system of claim 6, wherein the receiving module is specifically configured to:

and respectively receiving the alarm information sent by each video network terminal through the Websocket connection established with each video network terminal.

8. The communication system of claim 6, wherein the receiving module is specifically configured to:

sending an alarm information acquisition instruction to each video network terminal according to a preset time interval; and when the video network terminal with the alarm requirement responds to the instruction and sends alarm information to the GIS platform terminal, the video network terminal with the alarm requirement receives the alarm information sent by the video network terminal.

9. The communication system of claim 6, wherein the invoking module comprises:

the quantity determination submodule is used for determining the quantity of the current unprocessed alarm information;

the first selection submodule is used for selecting and calling N callback terminals from the plurality of internet terminals under the condition that the number is larger than a preset value, wherein N is an integer larger than 1;

and the second selection submodule is used for selecting and calling a single callback terminal from the plurality of internet terminals under the condition that the number is less than or equal to a preset value.

10. The communication system according to claim 9, wherein the first selection submodule is specifically configured to:

under the condition that the number is larger than a preset value, N preset callback terminals are selected and called from the plurality of internet terminals; alternatively, the first and second electrodes may be,

and under the condition that the number is larger than a preset value, selecting and calling N callback terminals from the plurality of internet terminals according to the processing load of each internet terminal.