CN110580582A - Foreign trade comprehensive service management system and method based on emerging industry - Google Patents
Foreign trade comprehensive service management system and method based on emerging industry Download PDFInfo
- Publication number
- CN110580582A CN110580582A CN201910825397.0A CN201910825397A CN110580582A CN 110580582 A CN110580582 A CN 110580582A CN 201910825397 A CN201910825397 A CN 201910825397A CN 110580582 A CN110580582 A CN 110580582A
- Authority
- CN
- China
- Prior art keywords
- information
- layer
- module
- industry
- service management
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0633—Workflow analysis
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
- G06Q10/06395—Quality analysis or management
Landscapes
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Engineering & Computer Science (AREA)
- Strategic Management (AREA)
- Entrepreneurship & Innovation (AREA)
- Economics (AREA)
- Development Economics (AREA)
- Educational Administration (AREA)
- Operations Research (AREA)
- Marketing (AREA)
- Game Theory and Decision Science (AREA)
- Quality & Reliability (AREA)
- Tourism & Hospitality (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention discloses a foreign trade comprehensive service management system based on emerging industries, which comprises a management layer, a service layer, an information input layer and an information sharing layer, wherein the management layer is used for managing foreign trade information; the information input layer comprises a cargo information input module and a data statistics module; the information sharing layer is constructed on the basis of a service layer, and comprises an industry information sharing platform which is used for sharing industry information; through the information sharing layer constructed based on the service layer, industrial workers in the same industry can conveniently communicate experience with each other, the same decision errors are avoided, the information sharing layer is different from a network forum, personnel who do not adopt the system can not directly log in the information sharing layer, most of idle and miscellaneous personnel can be filtered to a certain extent, and a good discussion environment can be conveniently created.
Description
Technical Field
The invention belongs to the technical field of service management, and particularly relates to a foreign trade comprehensive service management system and method based on emerging industries.
Background
Service management is concerned with how to manage and succeed enterprises in a service competition environment. The method comprises the steps of analyzing a service profit chain, analyzing the interactive process and interactive quality of the service, managing information technology in the service quality management, comparing the product marketing of the service industry with the product marketing of the manufacturing industry and the like. Increasing customer satisfaction with the service.
service management is a new management mode generated by facing a service competition society. Although it has been studied for over 30 years, and has achieved many research results in terms of necessity, concept, feature and theoretical discussion, it has not yet formed a complete disciplinary system, so some scholars refer to service management as a "management perspective" or "management concept. "
service management is gradually developed from the research of marketing service, and as marketing is a management activity in subject fields related to enterprise management and management, production operation, organizational theory, human resource management, quality management and the like, the theory discussion of service management is more comprehensively and deeply surrounded in the fields, a long way is needed and harder effort is needed, and a large number of practical processes are needed to summarize the activity rule, and the subject system of system service management is perfected. Indeed, cost reductions and product quality remain important to businesses, and they remain the focus of customers in measuring how valuable a product is purchased. However, to achieve customer satisfaction and differentiated competitive advantages in the market economy, more value must be available beyond the core product to attract customers and expand the market share of the product. Therefore, it is urgent to accelerate the research on the service management system theory and method in the theoretical field, to comply with the situation in the business field, and to accelerate the conversion of the business theory to the customer-oriented theory.
the existing service management system is directly carried in the traditional industry, and is not customized according to the characteristics of the novel industry, because the advanced and innovative properties of emerging industries are uniform, more emerging industries are dominated by civil enterprises, the bearable risks of the civil enterprises are low, the service management system cannot help the emerging industries to reduce loss, and therefore an external trade comprehensive service management system and method based on the emerging industries are provided.
Disclosure of Invention
The invention aims to provide a foreign trade integrated service management system and method based on emerging industries so as to solve the problems in the background technology.
In order to achieve the purpose, the invention provides the following technical scheme: a foreign trade integrated service management system based on emerging industries comprises a management layer, a service layer, an information input layer and an information sharing layer;
the information input layer comprises a cargo information input module and a data statistics module;
The information sharing layer is constructed on the basis of a service layer, and comprises an industry information sharing platform which is used for sharing industry information.
preferably, the cargo information input module is used for inputting cargo information, and the data statistics module is used for storing the cargo information.
Preferably, the management layer includes an industry staff login module, and the industry staff login module realizes that industry staff logs in the service management system.
Preferably, the service layer includes an information sending module, an information receiving module and a background database, the information sending module and the information receiving module implement sending and receiving of information, and the background database is used for storing sending and receiving information.
Preferably, the cargo information includes a physical distribution bill number and a kind and specification of the cargo.
Preferably, the method for managing foreign trade comprehensive services based on emerging industries comprises the following steps:
A) the goods information input module receives and inputs the goods information, and the data statistics module performs statistics on the goods information;
B) The information receiving module receives the cargo information counted by the data counting module, the background database stores the cargo information received by the information receiving module, and then the information sending module sends the information;
C) And the industrial staff login module receives a login instruction of a staff, and the staff can inquire the cargo information through the background database.
D) And the industry information sharing platform can release and display the information disclosed by the working personnel.
Compared with the prior art, the invention has the beneficial effects that:
By designing the system, the information of the goods can be inquired and tracked in time, the service efficiency and quality of external trade are increased conveniently, the satisfaction degree of customers is improved, the after-sale service of orders of later-stage workers is facilitated, and the uniformity and integrity of foreign trade flow management are realized; the information sharing layer constructed based on the service layer is convenient for industrial workers in the same industry to exchange experiences and avoid the same decision errors, is different from a network forum, cannot directly log in the information sharing layer by people who do not adopt the system, can filter most of idle and miscellaneous people to a certain extent, and is convenient for creating a good discussion environment.
drawings
the accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description serve to explain the principles of the invention and not to limit the invention.
FIG. 1 is a schematic structural view of the present invention;
Detailed Description
the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
In the description of the present invention, it should be noted that the terms "vertical", "upper", "lower", "horizontal", and the like indicate orientations or positional relationships based on those shown in the drawings, and are only for convenience of describing the present invention and simplifying the description, but do not indicate or imply that the referred device or element must have a specific orientation, be constructed in a specific orientation, and be operated, and thus, should not be construed as limiting the present invention.
In the description of the present invention, it should also be noted that, unless otherwise explicitly specified or limited, the terms "disposed," "mounted," "connected," and "connected" are to be construed broadly and may, for example, be fixedly connected, detachably connected, or integrally connected; can be mechanically or electrically connected; either directly or indirectly through intervening media, or through the communication between two elements. The specific meanings of the above terms in the present invention can be understood by those skilled in the art according to specific situations.
Referring to fig. 1, the present invention provides a technical solution: a foreign trade integrated service management system based on emerging industries comprises a management layer, a service layer, an information input layer and an information sharing layer;
The information input layer comprises a cargo information input module and a data statistics module;
The information sharing layer is constructed on the basis of the service layer, and comprises an industry information sharing platform which is used for sharing industry information.
In this embodiment, preferably, the cargo information entry module is used for entering the cargo information, the data statistics module is used for storing the cargo information, and the cargo information includes the logistics order number, the type of the cargo, and the specification of the cargo.
In this embodiment, preferably, the management layer includes an industry staff login module, and the industry staff login module realizes that an industry staff logs in the service management system.
in this embodiment, preferably, the service layer includes an information sending module, an information receiving module, and a background database, where the information sending module and the information receiving module implement sending and receiving of information, and the background database is used for storing sent and received information.
In this embodiment, preferably, the method for managing foreign trade integrated services based on emerging industries includes the following steps:
A) The goods information input module receives and inputs the goods information, and the data statistics module performs statistics on the goods information;
B) the information receiving module receives the cargo information counted by the data counting module, the background database stores the cargo information received by the information receiving module, and then the information sending module sends the information;
C) And the industrial staff login module receives a login instruction of a staff, and the staff can inquire the cargo information through the background database.
D) and the industry information sharing platform can release and display the information disclosed by the working personnel.
The working principle and the using process of the invention are as follows: when the system is used, industrial workers input goods information through the goods information input module, the data statistics module performs statistics on the goods information, the information receiving module receives the goods information counted by the data statistics module, the background database stores the goods information received by the information receiving module, the information sending module sends the goods information, the workers log in the system through the industrial workers log in module, the workers can inquire the goods information through the background database, and meanwhile the workers can release and display the information disclosed by the workers on the operation information sharing platform.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (6)
1. A foreign trade integrated service management system based on emerging industry is characterized in that: the system comprises a management layer, a service layer, an information input layer and an information sharing layer;
the information input layer comprises a cargo information input module and a data statistics module;
The information sharing layer is constructed on the basis of a service layer, and comprises an industry information sharing platform which is used for sharing industry information.
2. An emerging industry foreign trade based integrated service management system according to claim 1, wherein: the goods information input module is used for inputting goods information, and the data statistics module is used for storing the goods information.
3. An emerging industry foreign trade based integrated service management system according to claim 1, wherein: the management layer comprises an industry worker login module, and the login module realizes that industry workers log in the service management system.
4. An emerging industry foreign trade based integrated service management system according to claim 1, wherein: the service layer comprises an information sending module, an information receiving module and a background database, the information sending module and the information receiving module realize the sending and receiving of information, and the background database is used for storing the sending and receiving information.
5. an emerging industry foreign trade based integrated service management system according to claim 2, wherein: the cargo information includes a physical distribution bill number and a kind and specification of the cargo.
6. an emerging industry based foreign trade integrated service management method according to any of claims 1 to 5, comprising the steps of:
A) The goods information input module receives and inputs the goods information, and the data statistics module performs statistics on the goods information;
B) the information receiving module receives the cargo information counted by the data counting module, the background database stores the cargo information received by the information receiving module, and then the information sending module sends the information;
C) And the industrial staff login module receives a login instruction of a staff, and the staff can inquire the cargo information through the background database.
D) And the industry information sharing platform can release and display the information disclosed by the working personnel.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910825397.0A CN110580582A (en) | 2019-09-02 | 2019-09-02 | Foreign trade comprehensive service management system and method based on emerging industry |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910825397.0A CN110580582A (en) | 2019-09-02 | 2019-09-02 | Foreign trade comprehensive service management system and method based on emerging industry |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN110580582A true CN110580582A (en) | 2019-12-17 |
Family
ID=68812351
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201910825397.0A Pending CN110580582A (en) | 2019-09-02 | 2019-09-02 | Foreign trade comprehensive service management system and method based on emerging industry |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN110580582A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112381587A (en) * | 2020-12-01 | 2021-02-19 | 大连交通大学 | Foreign trade industry ecological gathering area integrated system and business operation mode |
-
2019
- 2019-09-02 CN CN201910825397.0A patent/CN110580582A/en active Pending
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112381587A (en) * | 2020-12-01 | 2021-02-19 | 大连交通大学 | Foreign trade industry ecological gathering area integrated system and business operation mode |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US8370193B2 (en) | Method, computer-readable media, and apparatus for determining risk scores and generating a risk scorecard | |
| CN106815709A (en) | One kind service quick response center support system and method | |
| CN112613751A (en) | Wisdom commodity circulation integrated system based on industry internet | |
| CN107563631A (en) | A kind of customer service management platform and its method | |
| CN105243493A (en) | Information management system and management method for government affair service hall | |
| CN108234613A (en) | A kind of service system based on wechat platform | |
| CN205451161U (en) | Intelligent analysis show MES system | |
| CN112132535A (en) | Wisdom production garden management system | |
| CN111898921A (en) | Electric power engineering full-service digital research construction system | |
| CN108960447A (en) | Intelligent post-sell service method based on fresh air system | |
| CN106230985A (en) | A kind of based on the big data processing method of Internet of Things, system and service processing end | |
| CN105262913A (en) | CTI (Computer Telephony Integration) system based on data mining and automatic control method | |
| Heikkinen et al. | Identifying IT service management challenges: A case study in two IT service provider companies | |
| CN109002982A (en) | A kind of veterinary drug GMP information system and veterinary drug quality of production control method | |
| CN110580582A (en) | Foreign trade comprehensive service management system and method based on emerging industry | |
| CN107016528A (en) | A kind of internet collection big data intelligent service system and its operation method | |
| CN116862207A (en) | Intelligent bill distribution system | |
| CN201995020U (en) | Trusteeship call center system with performance calculating and managing functions | |
| WO2018098724A1 (en) | Method and device for processing enterprise integration data | |
| CN113723900A (en) | Product life cycle management platform, and system and method for executing and managing changed data | |
| US20140279604A1 (en) | Compliance Service Center | |
| CN111932111A (en) | Manufacturing information technology service platform | |
| CN110910225A (en) | Financial management system and method | |
| CN109063861A (en) | A kind of online repair-reporting service system | |
| TW202004582A (en) | Activity value management system capable of correctly calculating the cost of products, services, customers, employees and other value targets |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| WD01 | Invention patent application deemed withdrawn after publication | ||
| WD01 | Invention patent application deemed withdrawn after publication |
Application publication date: 20191217 |