CN110300232A - Information collecting method and system, operation exchange and control device, evidence obtaining platform - Google Patents
Information collecting method and system, operation exchange and control device, evidence obtaining platform Download PDFInfo
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- CN110300232A CN110300232A CN201810243988.2A CN201810243988A CN110300232A CN 110300232 A CN110300232 A CN 110300232A CN 201810243988 A CN201810243988 A CN 201810243988A CN 110300232 A CN110300232 A CN 110300232A
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- calling
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/2281—Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42221—Conversation recording systems
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Abstract
The present invention discloses a kind of information collecting method and system, operation exchange and control device, evidence obtaining platform.The information collecting method includes: operation exchange device in the case where calling subscriber initiates call request, judges whether calling subscriber is specified attribute user, wherein the call request is the request of calling subscriber calls called subscriber；Operation exchange device is in the case where calling subscriber is specified attribute user, after the call proceeding success of calling subscriber and called subscriber, the Three-Way Calling of calling subscriber, called subscriber and evidence obtaining platform are triggered, and transmits numbers of calling and called parties to evidence obtaining platform, platform carries out recording evidence obtaining to collect evidence.The present invention can actively initiate information collection and collect evidence to harassing call after making nuisance calls connect successfully, so that government or tissue be assisted to complete the control to harassing and wrecking person well.
Description
Technical field
The present invention relates to the communications field, in particular to a kind of information collecting method and system, operation exchange and control device,
Evidence obtaining platform.
Background technique
In life, after personal citizen's information is leaked, it is often connected to strange incoming call, carries out ad promotions or swindleness
It deceives, this kind of calling harassing and wrecking are tired of and are unequal to being tired of.Especially the fixed line that uses of consumer or non-smart mobile phone or smart phone do not have
There is networking, is that the incoming call intelligent recognition provided on intelligent mobile phone terminal and interception function cannot be provided.
This kind of voice is harassed, although consumer can be in intelligent terminal using all in 360 mobile guards, millet security centre
Incoming call management function come identify Stranger Calls carry out rejection or connect after hang up immediately, and carry out swindle mark.But
Will be apparent that this rejection and mark can not shut down punishment to harassing and wrecking person, and harassing and wrecking person can continue and harass because of the relationship of interests
Other consumers.
Also having a few consumers to know can appeal on center in such as 12321 network bad accept with junk information report
It reports this kind of flame, but because audio call puts to the proof difficulty, needs to open recording in call, need to upload to website,
Process is complicated.Also people's energy of being ready to take time is not much to go to report.And 12321 complain this voice class, need big
Amount manpower goes to verify, and because resource is limited, treatment effeciency is relatively low compared with modes such as short message, webpages.
Summary of the invention
In view of the above technical problem, the present invention provides information collecting methods in a kind of calling procedure and system, business to hand over
Changing device, business control device and evidence obtaining platform can actively initiate information collection to disturbing after making nuisance calls connect successfully
Phone is disturbed to collect evidence.
According to an aspect of the present invention, information collecting method in a kind of calling procedure is provided, comprising:
Operation exchange device judges whether calling subscriber is specified attribute in the case where calling subscriber initiates call request
User, wherein the call request is the request of calling subscriber calls called subscriber；
Operation exchange device is in the case where calling subscriber is specified attribute user, in exhaling for calling subscriber and called subscriber
It cries after connecting successfully, triggers the Three-Way Calling of calling subscriber, called subscriber and evidence obtaining platform, and transmit numbers of calling and called parties to evidence obtaining
Platform, to collect evidence, platform carries out recording evidence obtaining.
In some embodiments of the invention, information collecting method in the calling procedure further include:
For operation exchange device in the case where calling subscriber is specified attribute user, instruction business control device obtains caller
The current state of user；
In the case where the current state of business control device judgement calling subscriber is limited and exhales state, operation exchange device is refused
The exhausted call request, call release link, and played to calling subscriber and intercept recording.
In some embodiments of the invention, information collecting method in the calling procedure further include:
In the case where business control device determines that the current state of calling subscriber is to adopt card state, operation exchange device will
The call request is routed to called subscriber, judges whether called subscriber answers；
It is flat to execute triggering calling subscriber, called subscriber and evidence obtaining in the case where called subscriber answers for operation exchange device
The Three-Way Calling of platform, and transmit numbers of calling and called parties to evidence obtaining platform the step of.
In some embodiments of the invention, information collecting method in the calling procedure further include:
Operation exchange device is not in the case where called subscriber answers, call release link.
In some embodiments of the invention, information collecting method in the calling procedure further include:
In the case where business control device determines that the current state of calling subscriber is state undetermined, operation exchange device is pressed
According to the normal call signaling process processing call request.
According to another aspect of the present invention, information collecting method in a kind of calling procedure is provided, comprising:
In the case where operation exchange device determines calling subscriber for specified attribute user, business control device obtains caller
The current state of user；
Business control device is in the case where determining the current state of calling subscriber is to adopt card state, instruction operation exchange dress
It sets after the call proceeding success of calling subscriber and called subscriber, triggers the tripartite of calling subscriber, called subscriber and evidence obtaining platform
Call, and numbers of calling and called parties is transmitted to evidence obtaining platform, to collect evidence, platform carries out recording evidence obtaining.
In some embodiments of the invention, information collecting method in the calling procedure further include:
Business control device is in the case where the current state for determining calling subscriber is limited and exhales state, instruction operation exchange dress
The refusal call request, call release link are set, and is played to calling subscriber and intercepts recording.
In some embodiments of the invention, information collecting method in the calling procedure further include:
Business control device is in the case where determining the current state of calling subscriber is state undetermined, instruction operation exchange dress
It sets and handles the call request according to normal call signaling process.
In some embodiments of the invention, information collecting method in the calling procedure further include:
Current state of the business control device from evidence obtaining platform real-time synchronization calling subscriber, wherein evidence obtaining platform is according to three
Beginning and ending time, calling record and the verifying return information just conversed update the current shape of calling subscriber using predetermined computation rule
State.
According to another aspect of the present invention, information collecting method in a kind of calling procedure is provided, comprising:
Evidence obtaining platform determines that calling subscriber is specified attribute use in calling subscriber's initiation call request, operation exchange device
Family, business control device determine that the current state of calling subscriber is in the case where adopting card state, in calling subscriber and called subscriber
Call proceeding success after, establish with calling subscriber, called subscriber Three-Way Calling；
During Three-Way Calling, evidence obtaining platform acquisition Three-Way Calling recording.
In some embodiments of the invention, information collecting method in the calling procedure further include:
After Three-Way Calling foundation, evidence obtaining platform sends reminding short message to called subscriber.
In some embodiments of the invention, information collecting method in the calling procedure further include:
During Three-Way Calling or after Three-Way Calling, evidence obtaining platform initiates harassing call verifying to called subscriber；
The verifying return information that the platform statistics called subscriber that collects evidence returns.
In some embodiments of the invention, information collecting method in the calling procedure further include:
Evidence obtaining platform updates working as calling subscriber using predetermined computation rule according to calling record and verifying return information
Preceding state.
In some embodiments of the invention, the evidence obtaining platform is according to calling record and verifying return information, using pre-
Determine computation rule, the current state for updating calling subscriber includes:
Platform of collecting evidence records the beginning and ending time of Three-Way Calling；
Platform collect evidence according to the beginning and ending time of Three-Way Calling, calling record and verifying return information, is advised using predetermined computation
Then, the current state of calling subscriber is updated.
In some embodiments of the invention, information collecting method in the calling procedure further include:
Platform collect evidence in the case where determining this calling for harassing call, the beginning and ending time of this calling, call are recorded
Sound, verification information are packaged, to form complete chain of evidence.
According to another aspect of the present invention, a kind of operation exchange device is provided, comprising:
User property judgment module, for operation exchange device in the case where calling subscriber initiates call request, judgement
Whether calling subscriber is specified attribute user, wherein the call request is the request of calling subscriber calls called subscriber；
Three-Way Calling trigger module is used in the case where calling subscriber is specified attribute user, in calling subscriber and quilt
After the call proceeding success for being user, the Three-Way Calling of calling subscriber, called subscriber and evidence obtaining platform are triggered, and transmits calling and called
Number is to evidence obtaining platform, and to collect evidence, platform carries out recording evidence obtaining.
In some embodiments of the invention, the operation exchange device is realized for executing such as above-mentioned any embodiment institute
The operation of information collecting method in the calling procedure stated.
According to another aspect of the present invention, a kind of operation exchange device is provided, comprising:
Operation exchange device memory, for storing instruction；
Operation exchange de-vice processor is realized as above for executing described instruction so that the operation exchange device executes
State the operation of information collecting method in calling procedure described in any embodiment.
According to another aspect of the present invention, a kind of business control device is provided, comprising:
Caller state acquisition module, for determining the case where calling subscriber is specified attribute user in operation exchange device
Under, obtain the current state of calling subscriber；
Message control module, for indicating business in the case where determining the current state of calling subscriber is to adopt card state
Switch is after the call proceeding success of calling subscriber and called subscriber, triggering calling subscriber, called subscriber and evidence obtaining platform
Three-Way Calling, and transmit numbers of calling and called parties to evidence obtaining platform, to collect evidence, platform carries out recording evidence obtaining.
In some embodiments of the invention, the business control device is realized for executing such as above-mentioned any embodiment institute
The operation of information collecting method in the calling procedure stated.
According to another aspect of the present invention, a kind of business control device is provided, comprising:
Business control device memory, for storing instruction；
Business control device processor is realized as above for executing described instruction so that the business control device executes
State the operation of information collecting method in calling procedure described in any embodiment.
According to another aspect of the present invention, a kind of evidence obtaining platform is provided, comprising:
Three-Way Calling establishes module, and for initiating call request in calling subscriber, operation exchange device determines calling subscriber
The current state that calling subscriber is determined for specified attribute user, business control device is to use in the case where adopting card state in caller
After the call proceeding success of family and called subscriber, the Three-Way Calling with calling subscriber, called subscriber is established；
Recording module, for during Three-Way Calling, acquisition Three-Way Calling to be recorded.
In some embodiments of the invention, the evidence obtaining platform is realized as described in above-mentioned any embodiment for executing
The operation of information collecting method in calling procedure.
According to another aspect of the present invention, a kind of evidence obtaining platform is provided, comprising:
Evidence obtaining platform memory, for storing instruction；
Evidence obtaining platform processor, for executing described instruction, so that the evidence obtaining platform, which executes, realizes such as any of the above-described reality
Apply the operation of information collecting method in calling procedure described in example.
According to another aspect of the present invention, information acquisition system in a kind of calling procedure is provided, including such as any of the above-described reality
Apply operation exchange device, the business control device as described in above-mentioned any embodiment described in example and such as any of the above-described implementation
Evidence obtaining platform described in example.
According to another aspect of the present invention, a kind of computer readable storage medium, the computer-readable storage medium are provided
Matter is stored with computer instruction, is realized in the calling procedure as described in above-mentioned any embodiment when described instruction is executed by processor
Information collecting method.
The present invention can actively initiate information collection and collect evidence to harassing call after making nuisance calls connect successfully, from
And government is assisted well or (such as 12321) is organized to complete the control to harassing and wrecking person.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
Some embodiments of invention for those of ordinary skill in the art without creative efforts, can be with
It obtains other drawings based on these drawings.
Fig. 1 is the schematic diagram of some embodiments of information acquisition system in calling procedure of the present invention.
Fig. 2 is the schematic diagram of some embodiments of information collecting method in calling procedure of the present invention.
Fig. 3 is the schematic diagram of other embodiments of information collecting method in calling procedure of the present invention.
Fig. 4 is the schematic diagram of the other embodiment of information collecting method in calling procedure of the present invention.
Fig. 5 is the schematic diagram of information collecting method still other embodiments in calling procedure of the present invention.
Fig. 6 is the schematic diagram of other embodiments of information collecting method in calling procedure of the present invention.
Fig. 7 is the schematic diagram of some embodiments of operation exchange device of the present invention.
Fig. 8 is the schematic diagram of other embodiments of operation exchange device of the present invention.
Fig. 9 is the schematic diagram of the other embodiment of information collecting method in calling procedure of the present invention.
Figure 10 is the schematic diagram of some embodiments of business control device of the present invention.
Figure 11 is the schematic diagram of other embodiments of business control device of the present invention.
Figure 12 is the schematic diagram of information collecting method still other embodiments in calling procedure of the present invention.
Figure 13 is the schematic diagram of the present invention evidence obtaining some embodiments of platform.
Figure 14 is the schematic diagram of present invention evidence obtaining other embodiments of platform.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.Below
Description only actually at least one exemplary embodiment be it is illustrative, never as to the present invention and its application or make
Any restrictions.Based on the embodiments of the present invention, those of ordinary skill in the art are not making creative work premise
Under every other embodiment obtained, shall fall within the protection scope of the present invention.
Unless specifically stated otherwise, positioned opposite, the digital table of the component and step that otherwise illustrate in these embodiments
It is not limited the scope of the invention up to formula and numerical value.
Simultaneously, it should be appreciated that for ease of description, the size of various pieces shown in attached drawing is not according to reality
Proportionate relationship draw.
Technology, method and apparatus known to person of ordinary skill in the relevant may be not discussed in detail, but suitable
In the case of, the technology, method and apparatus should be considered as authorizing part of specification.
It is shown here and discuss all examples in, any occurrence should be construed as merely illustratively, without
It is as limitation.Therefore, the other examples of exemplary embodiment can have different values.
It should also be noted that similar label and letter indicate similar terms in following attached drawing, therefore, once a certain Xiang Yi
It is defined in a attached drawing, then in subsequent attached drawing does not need that it is further discussed.
Fig. 1 is the schematic diagram of some embodiments of information acquisition system in calling procedure of the present invention.As shown in Figure 1, described exhale
Cry in the process information acquisition system may include operation exchange device 1, business control device 2 and evidence obtaining platform 3, in which:
Operation exchange device 1, for judging whether calling subscriber is finger in the case where calling subscriber initiates call request
Properties user is determined, wherein the call request is the request of calling subscriber calls called subscriber.
In some embodiments of the invention, operation exchange device 1 can be implemented as operator mobile switch equipment or
It is fixed network switching equipment.
In some embodiments of the invention, MSC (Mobile Switching may be implemented in operation exchange device 1
Center, mobile switching centre), SS (Service Switch, service exchange device), SSP (Service Switching
Point, Service Switching Point) etc. mobile switch equipments or fixed network switching equipment.
Business control device 2, for obtaining the current of calling subscriber in the case where calling subscriber is specified attribute user
State.
In some embodiments of the invention, operation exchange device 2 can be implemented as the intelligent equipment of operator.
In some embodiments of the invention, operation exchange device 2 can be implemented as SCP (Service Control
Point, service control point).
Operation exchange device 1 is also used to determine that the current state of calling subscriber is limited in business control device 2 to exhale state
In the case of, after the call proceeding success of calling subscriber and called subscriber, triggering calling subscriber, called subscriber and evidence obtaining platform 3
Three-Way Calling, and transmit numbers of calling and called parties to evidence obtaining platform 3, so that platform of collecting evidence (evidence obtaining platform 3) 3 carries out recording evidence obtaining.
Information acquisition system in the calling procedure provided based on the above embodiment of the present invention is one kind in particular community user
The system of triggering evidence obtaining platform Three-Way Calling, is that card system is adopted in a kind of report of harassing call in call proceeding.To overcome consumption
Is put to the proof to voice harassing call by inconvenient, not rigorous, manual verification's hardly possible problem, the above embodiment of the present invention for person's intelligent terminal side
System setting in carrier side, pass through intelligent network platform, the voice harassing call that identification harassing and wrecking person initiates, in closing of the circuit quilt
After crying, evidence obtaining platform is immediately accessed, realizes Three-Way Calling, and get the number of calling and called.
The system of the above embodiment of the present invention can actively initiate information collection to harassing and wrecking after making nuisance calls connect successfully
Phone is collected evidence, and government or tissue (such as 12321) is assisted to complete to harassing and wrecking person's control well.
Above-described embodiment through the invention, operator can actively solve consumer's intelligent terminal side pair in big communication consumption
Inconvenient, not rigorous, manual verification's hardly possible pain spot problem that voice harassing call is put to the proof.
The on-line recording of the combinable evidence obtaining platform of the above embodiment of the present invention, evidence obtaining platform send reminding short message and disappear to called
Fei Zhe, and carry out put to the proof SMS confirmation collect, it is achievable to harassing and wrecking person the fact put to the proof.The above embodiment of the present invention may be implemented
To affiliated harassing and wrecking user, from ticket identification, call evidence obtaining to the full process automatization process for verifying shutdown, the above-mentioned reality of the present invention
Applying example can be applied in the project of the improvement of making nuisance calls to cooperate with 12321.
Fig. 2 is the schematic diagram of some embodiments of information collecting method in calling procedure of the present invention.Preferably, the present embodiment can
It is executed by information acquisition system in calling procedure of the present invention.As shown in Fig. 2, the method may include:
Step 102, when calling subscriber initiates calling, operation exchange device 1 judges whether calling subscriber is that specified attribute is used
Family；In the case where calling subscriber is specified attribute user, calling is triggered to business control device 2 by operation exchange device 1.
For example, normal use custom calling service switch 1 will not trigger the recording capturing service.Pass through list system
Filtering out doubtful has harassing call feature: communication time is short, call business amount is big calling subscriber.1 meeting of operation exchange device
It is marked as specific properties user, this kind of user can trigger recording capturing service.Operation exchange device 1 is generally the movement of operator
Or fixed network switching equipment.Business control device 2, the generally intelligent equipment of operator.
Step 104, business control device 2 detects the current state of calling subscriber, wherein calling subscriber's state generally has point
Card state is adopted, limit exhales state, state undetermined.Limit exhales state, is clearly generally harassing and wrecking person, and evidence is abundant, does not allow outgoing call.It adopts
Card state, it is general to suspect to be suspicion harassing and wrecking person, it could clearly be harassing and wrecking person after needing to acquire evidence.State undetermined has harassing and wrecking electricity
Feature is talked about, the subsequent calling subscriber solved again is needed.This calling subscriber's status attribute, can also be written, such as with external interface
12321 platforms have checking data, can synchronize up.State is exhaled if it is limit, jumps to step 106, if it is not, jumping to
Step 108.
Step 106, operation exchange device 1 discharges link, plays to calling subscriber and intercepts recording.Harassing and wrecking person, which is limited, to be exhaled, no
It can dial into called.Phone is automatically hung up, and by playback system, alerts harassing and wrecking person, it is desirable that abide by the law.Later, no longer
Execute other steps of the present embodiment.
Step 108, business control device 2 detects whether calling subscriber is currently to adopt card state, if it is card state is adopted, jumps
Step 110 is gone to, if not card state is adopted, jumps to step 118.
Step 110, business control device 2 agrees to calling called subscriber, send signaling message to operation exchange device 1, business
Switch 1 addresses user according to called number, and send ring and incoming number to user.
Step 112, called subscriber's selection is answered or is not answered.For example, user sees this harassing and wrecking in cell phone client
Phone is just hung up, or is not answered, then jumps to step 120.Many fixed-line telephones and old man have without this recognition capability
Most people are afraid of missed telephone, and off-hook is selected to answer.If off-hook, will return response signaling to operation exchange device 1, tell
Operation exchange device 1 carries out the preparation for connecting phone, then jumps to step 114.
Step 114, operation exchange device 1 receives the called preparation signaling answered, and initiation immediately is dialed evidence obtaining platform 3 and exhaled
It calls out the numbers code, and send caller+called number to evidence obtaining platform 3.
In some embodiments of the invention, the audio access part of evidence obtaining platform 3 can be by Private Branch Exchange PBX or virtual friendship
Change planes the call center of composition or the compositions such as IP Switch, and idle seat can be arranged to connect business control device 2 automatically
The incoming call of transfer.
Step 116, Three-Way Calling is exactly that caller is called in calling, and the calling evidence obtaining of operation exchange platform is triggered after called party answer
Platform 3 after evidence obtaining platform 3 arranges one of seat automatic connection, builds up the scene of caller+called+seat Three-Way Calling.
Wherein the effect of seat is mainly used for monitoring, and acquires the recording evidence made nuisance calls.In communication process or after, evidence obtaining
The service processing function of platform 3 can record the call number sent, and send verifying short message and voice IVR
(Interactive Voice Response, interactive voice answering).Confirm that calling subscriber is harassing call in called subscriber
Afterwards, evidence obtaining platform 3 this call beginning and ending time, calling record, verification information packing, form complete chain of evidence.Later, no
Other steps of the present embodiment are executed again.
Step 118, as calling subscriber be state undetermined, by general normal call signaling process processing call.No
It intercepts, does not also do Three-Way Calling recording.Later, other steps of the present embodiment are no longer executed.
Step 120, phone access failure, normal on-hook discharge link.
Information collecting method in the calling procedure provided based on the above embodiment of the present invention is one kind in particular community user
The method of triggering evidence obtaining platform Three-Way Calling, is that card method is adopted in a kind of report of harassing call, first identifies caller in call proceeding
Particular community, after call proceeding success, the three-party talking function of triggering and evidence obtaining platform, and numbers of calling and called parties is transmitted to evidence obtaining
Platform.
Information collection in the above embodiment of the present invention is after access success, and system automation acquires, information truth,
Prosthetic factor intervention.The timeliness of the above embodiment of the present invention acquisition is strong, can complete to confirm in end of calling.
The complete scheme of the above embodiment of the present invention, it can be achieved that the harassing call that operator initiates affiliated calling subscriber,
From crime time (calling beginning and ending time), victim (called subscriber) is put to the proof, the complete evidence such as testimony exhibit (calling record)
The presentation of chain.Thus regulatory agency and functional department can take shutdown or administrative service to harassing and wrecking person immediately according to this part of evidence
It penalizes etc. and to sanction.
Fig. 3 is the schematic diagram of other embodiments of information collecting method in calling procedure of the present invention.Preferably, the present embodiment
It can be executed by information acquisition system in calling procedure of the present invention.Fig. 3 shows the present invention and exhales in the case where limit exhales mark (limit exhales state)
It is the embodiment in connecting.As shown in figure 3, the method may include:
Step 202, caller dialing is called, initiates to apply to operation exchange device (MSC, SS, SSP) 1.
Step 204, operation exchange device 1 triggers recording capturing service according to calling subscriber's particular community, is directed toward industry
Be engaged in control device (SCP) 2.
Step 206, business control device 2 identifies that calling subscriber identification is limited and exhales state.
Step 208, business control device 2 is to sending instructions under operation exchange device 1, it is desirable that it is dynamic to refuse subsequent called connection
Make.
Step 210, operation exchange device 1 send busy tone to caller；And play the warning for intercepting recording.
It is called can directly to refuse calling in the case where calling subscriber is limited and exhales state for the above embodiment of the present invention
Request, call release link simultaneously plays interception recording, will pass through playback system, alerts harassing and wrecking person, it is desirable that method of abiding by the law
Rule.
Fig. 4 is the schematic diagram of the other embodiment of information collecting method in calling procedure of the present invention.Preferably, the present embodiment
It can be executed by information acquisition system in calling procedure of the present invention.Fig. 4 shows the present invention and exhales in the case where adopting card mark (adopting card state)
It is the embodiment in connecting.As shown in figure 4, the method may include:
Step 302, caller dialing is called, initiates to apply to operation exchange device (MSC, SS, SSP) 1.
Step 304, operation exchange device 1 triggers recording capturing service according to calling subscriber's particular community, is directed toward industry
Be engaged in control device (SCP) 2.
Step 306, business control device 2 identifies that calling subscriber identification is to adopt card state.
Step 308, for business control device 2 to sending instructions under operation exchange device 1, calling first is called, called to have reply
Calling evidence obtaining platform 3.
Step 310, the calling of operation exchange device 1 is called.
Step 312, it is called off-hook, send answer signal to operation exchange device 1.
Step 314, the calling of operation exchange device 1 evidence obtaining platform 3
Step 316, evidence obtaining 3 off-hook of platform, send answer signal to operation exchange device 1.
Step 318, call setup occupies a voice link, realizes Three-Way Calling.
Step 320, it is called and hangs up, operation exchange device 1 receives disconnecting signal.
Step 322, operation exchange device 1 discharges link to caller.
Step 324, operation exchange device 1 discharges link to evidence obtaining platform 3.
The above embodiment of the present invention calling subscriber be adopt card state in the case where, call proceeding success after, triggering with
The three-party talking function of evidence obtaining platform, and numbers of calling and called parties is transmitted to evidence obtaining platform.The system of the above embodiment of the present invention can be with
It after making nuisance calls connect successfully, actively initiates information collection and collects evidence to harassing call, assist government or tissue well
(such as 12321) are completed to harassing and wrecking person's control.
Below by specific embodiment to operation exchange device 1, business control device 2 and evidence obtaining platform 3 in Fig. 1 embodiment
Specific structure, the information collecting method that executes in function and each comfortable calling procedure.
Fig. 5 is the schematic diagram of information collecting method still other embodiments in calling procedure of the present invention.Preferably, the present embodiment
It can be executed by operation exchange device of the present invention.As shown in figure 5, the method may include:
Step 51, operation exchange device 1 calling subscriber initiate call request in the case where, judge calling subscriber whether be
Specified attribute user, wherein the call request is the request of calling subscriber calls called subscriber.
Step 52, operation exchange device 1 in calling subscriber and is called in the case where calling subscriber is specified attribute user
After the call proceeding success of user, the Three-Way Calling of calling subscriber, called subscriber and evidence obtaining platform 3 are triggered, and transmits calling and called
Number is to evidence obtaining platform 3, and to collect evidence, platform 3 carries out recording evidence obtaining.
Information collecting method in the calling procedure provided based on the above embodiment of the present invention, to overcome consumer's intelligent terminal
Is put to the proof to voice harassing call by inconvenient, not rigorous, manual verification's hardly possible problem, the operation exchange of the above embodiment of the present invention for side
Device setting identifies the voice harassing call that harassing and wrecking person initiates, in closing of the circuit quilt by business control device in carrier side
After crying, evidence obtaining platform is immediately accessed, realizes Three-Way Calling, and get the number of calling and called.
The operation exchange device of the above embodiment of the present invention can actively initiate information and adopt after making nuisance calls connect successfully
Collection collects evidence to harassing call, and government or tissue (such as 12321) is assisted to complete to harassing and wrecking person's control well.
Fig. 6 is the schematic diagram of other embodiments of information collecting method in calling procedure of the present invention.Preferably, the present embodiment
It can be executed by operation exchange device of the present invention.As shown in fig. 6, the method may include:
Step 61, operation exchange device 1 calling subscriber initiate call request in the case where, judge calling subscriber whether be
Specified attribute user, wherein the call request is the request of calling subscriber calls called subscriber.
Step 62, operation exchange device 1 indicates business control device in the case where calling subscriber is specified attribute user
2 obtain the current state of calling subscriber.
Step 63, in the case where the current state of the judgement calling subscriber of business control device 2 is limited and exhales state, business is handed over
Changing device 1 refuses the call request, call release link, and plays to calling subscriber and intercept recording.
Step 64, in the case where business control device 2 determines that the current state of calling subscriber is state undetermined, business is handed over
Changing device 1 handles the call request according to normal call signaling process.
Step 65, in the case where business control device 2 determines that the current state of calling subscriber is to adopt card state, business is handed over
The call request is routed to called subscriber by changing device 1, judges whether called subscriber answers.
Step 66, operation exchange device 1 triggers calling subscriber, called subscriber and takes in the case where called subscriber answers
The Three-Way Calling of platform 3 is demonstrate,proved, and transmits numbers of calling and called parties to evidence obtaining platform 3.
Step 67, operation exchange device 1 is not in the case where called subscriber answers, call release link.
The above embodiment of the present invention is a kind of in call-connection process triggering evidence obtaining 3 three-party calling method of platform.The present invention
The method of above-described embodiment includes: that calling subscriber initiates calling, and operation exchange device 1 forwards call to business control device 2,
Triggering recording capturing service, the current state of calling subscriber is confirmed by business control device 2.
State is exhaled if be limited, the business control device 2 of the above embodiment of the present invention refuses the called request of calling,
1 call release link of operation exchange device simultaneously plays interception recording.
If it is adopting card state, the request that the business control device 2 of the above embodiment of the present invention allows calling called,
Calling is routed to called subscriber's jingle bell by operation exchange device 1.Operation exchange device 1 receives called subscriber's off-hook signaling
Afterwards, the calling of evidence obtaining platform 3 is actively initiated.And caller, called number are sent to together evidence obtaining platform 3.Evidence obtaining platform 3 connects automatically
Logical calling.At this moment, caller, called, evidence obtaining platform 3 constitute Three-Way Calling together.
Fig. 7 is the schematic diagram of some embodiments of operation exchange device of the present invention.As shown in fig. 7, the business of Fig. 1 embodiment is handed over
Changing device 1 may include user property judgment module 11 and Three-Way Calling trigger module 12, in which:
User property judgment module 11 is sentenced for operation exchange device 1 in the case where calling subscriber initiates call request
Whether disconnected calling subscriber is specified attribute user, wherein the call request is the request of calling subscriber calls called subscriber；
Three-Way Calling trigger module 12, for calling subscriber be specified attribute user in the case where, calling subscriber with
After the call proceeding success of called subscriber, the Three-Way Calling of calling subscriber, called subscriber and evidence obtaining platform 3 are triggered, and transmits master
Called number is to evidence obtaining platform 3, and to collect evidence, platform 3 carries out recording evidence obtaining.
In some embodiments of the invention, the operation exchange device 1 realizes such as above-mentioned any embodiment for executing
The operation of information collecting method in calling procedure described in (such as Fig. 5 or Fig. 6 embodiment).
Based on the operation exchange device that the above embodiment of the present invention provides, to overcome consumer's intelligent terminal side to disturb voice
It disturbs phone and puts to the proof inconvenient, not rigorous, manual verification's hardly possible problem, the operation exchange device setting of the above embodiment of the present invention exists
Carrier side identifies the voice harassing call that harassing and wrecking person initiates, after closing of the circuit is called, immediately by business control device
Access evidence obtaining platform, realizes Three-Way Calling, and get the number of calling and called.
Fig. 8 is the schematic diagram of other embodiments of operation exchange device of the present invention.As shown in figure 8, the business of Fig. 1 embodiment
Switch 1 may include operation exchange device memory 18 and operation exchange de-vice processor 19, in which:
Operation exchange device memory 18, for storing instruction.
Operation exchange de-vice processor 19 is realized such as executing described instruction so that the operation exchange device 1 executes
The operation of information collecting method in calling procedure described in any of the above-described embodiment (such as Fig. 5 or Fig. 6 embodiment).
The operation exchange device of the above embodiment of the present invention can identify the current state of calling subscriber, connect in making nuisance calls
It after continuing successfully, actively initiates information collection and collects evidence to harassing call, government or tissue (such as 12321) is assisted to complete well
To harassing and wrecking person's control.
Fig. 9 is the schematic diagram of the other embodiment of information collecting method in calling procedure of the present invention.Preferably, the present embodiment
It can be executed by business control device of the present invention.As shown in figure 9, the method may include:
Step 91, in the case where operation exchange device 1 determines calling subscriber for specified attribute user, business control device
2 obtain the current state of calling subscriber.
Step 92, business control device 2 indicates industry in the case where determining the current state of calling subscriber is to adopt card state
Switch 1 be engaged in after the call proceeding success of calling subscriber and called subscriber, triggering calling subscriber, called subscriber and evidence obtaining are flat
The Three-Way Calling of platform 3, and numbers of calling and called parties is transmitted to evidence obtaining platform 3, to collect evidence, platform 3 carries out recording evidence obtaining.
Step 93, business control device 2 indicates industry in the case where the current state for determining calling subscriber is limited and exhales state
Business switch 1 refuses the call request, call release link, and plays to calling subscriber and intercept recording.
Step 94, business control device 2 indicates industry in the case where determining the current state of calling subscriber is state undetermined
Switch 1 be engaged according to the normal call signaling process processing call request.
Step 95, current state of the business control device 2 from evidence obtaining 3 real-time synchronization calling subscriber of platform, wherein evidence obtaining is flat
Platform 3 is updated caller and is used according to the beginning and ending time of Three-Way Calling, calling record and verifying return information using predetermined computation rule
The current state at family.
Information collecting method in the calling procedure provided based on the above embodiment of the present invention, to overcome consumer's intelligent terminal
Is put to the proof to voice harassing call by inconvenient, not rigorous, manual verification's hardly possible problem, the Service control of the above embodiment of the present invention for side
Device setting identifies the voice harassing call that harassing and wrecking person initiates, in closing of the circuit quilt by business control device in carrier side
After crying, instruction operation exchange device immediately accesses evidence obtaining platform, realizes Three-Way Calling, and get the number of calling and called.
Figure 10 is the schematic diagram of some embodiments of business control device of the present invention.As shown in Figure 10, the business of Fig. 1 embodiment
Control device 2 may include caller state acquisition module 21 and message control module 22, in which:
Caller state acquisition module 21, for determining calling subscriber for the feelings of specified attribute user in operation exchange device 1
Under condition, the current state of calling subscriber is obtained.
Message control module 22, for indicating industry in the case where determining the current state of calling subscriber is to adopt card state
Switch 1 be engaged in after the call proceeding success of calling subscriber and called subscriber, triggering calling subscriber, called subscriber and evidence obtaining are flat
The Three-Way Calling of platform 3, and numbers of calling and called parties is transmitted to evidence obtaining platform 3, to collect evidence, platform 3 carries out recording evidence obtaining.
In some embodiments of the invention, the business control device 2 can be used for executing realization such as any of the above-described reality
Apply the operation of information collecting method in calling procedure described in example (such as Fig. 9 embodiment).
Based on the business control device that the above embodiment of the present invention provides, to overcome consumer's intelligent terminal side to disturb voice
It disturbs phone and puts to the proof inconvenient, not rigorous, manual verification's hardly possible problem, the business control device setting of the above embodiment of the present invention exists
Carrier side identifies the voice harassing call that harassing and wrecking person initiates by business control device, after closing of the circuit is called, instruction
Operation exchange device immediately accesses evidence obtaining platform, realizes Three-Way Calling, and get the number of calling and called.
Figure 11 is the schematic diagram of other embodiments of business control device of the present invention.As shown in figure 11, the industry of Fig. 1 embodiment
Business control device 2 may include business control device memory 28 and business control device processor 29, in which:
Business control device memory 28, for storing instruction.
Business control device processor 29 is realized such as executing described instruction so that the business control device 2 executes
The operation of information collecting method in calling procedure described in any of the above-described embodiment (such as Fig. 9 embodiment).
The business control device of the above embodiment of the present invention can be after making nuisance calls connect successfully, for calling subscriber's
Current state is the case where adopting card state, actively initiates information collection and collects evidence to harassing call, well assistance government or
(such as 12321) are organized to complete to harassing and wrecking person's control.
Figure 12 is the schematic diagram of information collecting method still other embodiments in calling procedure of the present invention.Preferably, this implementation
Example can be executed by present invention evidence obtaining platform.As shown in figure 12, the method may include:
Step 121, evidence obtaining platform 3 determines that calling subscriber is to refer in calling subscriber's initiation call request, operation exchange device 1
Determine properties user, business control device 2 determine calling subscriber current state be adopt card state in the case where, calling subscriber with
After the call proceeding success of called subscriber, the Three-Way Calling with calling subscriber, called subscriber is established.
Step 122, during Three-Way Calling, evidence obtaining platform 3 acquires Three-Way Calling recording.
Step 123, after Three-Way Calling foundation, evidence obtaining platform 3 sends reminding short message to called subscriber.
Step 124, during Three-Way Calling or after Three-Way Calling, evidence obtaining platform 3 initiates to harass to called subscriber
Telephone authentication.
Step 125, evidence obtaining platform 3 counts the verifying return information that called subscriber returns.
Step 126, evidence obtaining platform 3 updates caller using predetermined computation rule according to calling record and verifying return information
The current state of user；And the current state of calling subscriber is synchronized in the user property of business control device 2.
In some embodiments of the invention, the evidence obtaining platform 3 is according to calling record and verifying return information, using pre-
Determine computation rule, the current state for updating calling subscriber may include:
Step 1261, evidence obtaining platform 3 records the beginning and ending time of Three-Way Calling.
Step 1262, evidence obtaining platform 3 is used according to the beginning and ending time of Three-Way Calling, calling record and verifying return information
Predetermined computation rule, updates the current state of calling subscriber；And the current state of calling subscriber is synchronized to business control device 2
User property in.
Step 127, evidence obtaining platform 3 is in the case where determining this calling for harassing call, when the start-stop that this is called
Between, calling record, verification information be packaged, to form complete chain of evidence.
Information collecting method in the calling procedure provided based on the above embodiment of the present invention, evidence obtaining platform can be logical in tripartite
Acquisition Three-Way Calling recording when words；The short message courtesy notification to called subscriber can be triggered after telephone connection success；After on-hook
It can be pushed to immediately by voice IVR or short message mode called subscriber " carrying out harassing and wrecking verifying "；Called verifying message reply and
IVR result statistics, setting computation rule change User Status automatically and are synchronized in the user property of business control device.
Information collection in the above embodiment of the present invention is after access success, and system automation acquires, information truth,
Prosthetic factor intervention.And the timeliness of the above embodiment of the present invention acquisition is strong, can complete to confirm in end of calling.
Complete scheme based on the above embodiment of the present invention is, it can be achieved that the harassing and wrecking electricity that operator initiates affiliated calling subscriber
Words, from crime time (calling beginning and ending time), victim (called subscriber) is put to the proof, and testimony exhibit (calling record) etc. is completely demonstrate,proved
According to the presentation of chain.Thus regulatory agency and functional department can take shutdown or administration to harassing and wrecking person immediately according to this part of evidence
Punishment etc. is sanctioned.
Figure 13 is the schematic diagram of the present invention evidence obtaining some embodiments of platform.As shown in figure 13, the evidence obtaining platform of Fig. 1 embodiment
3 may include that Three-Way Calling establishes module 31 and recording module 32.
Three-Way Calling establishes module 31, and for initiating call request in calling subscriber, operation exchange device 1 determines that caller is used
Family be specified attribute user, business control device 2 determine calling subscriber current state be adopt card state in the case where, in caller
After the call proceeding success of user and called subscriber, the Three-Way Calling with calling subscriber, called subscriber is established.
Recording module 32, for during Three-Way Calling, acquisition Three-Way Calling to be recorded.
In some embodiments of the invention, the evidence obtaining platform 3 for execute realize as above-mentioned any embodiment (such as
Figure 12 embodiment) described in calling procedure in information collecting method operation.
Figure 14 is the schematic diagram of present invention evidence obtaining other embodiments of platform.As shown in figure 13, the evidence obtaining of Fig. 1 embodiment is flat
Platform 3 may include evidence obtaining platform memory 38 and evidence obtaining platform processor 39, in which:
Evidence obtaining platform memory 38, for storing instruction.
Platform processor 39 of collecting evidence is realized so that the evidence obtaining platform 3 executes as any of the above-described for executing described instruction
The operation of information collecting method in calling procedure described in embodiment (such as Figure 12 embodiment).
Based on the above embodiment of the present invention provide evidence obtaining platform, can in Three-Way Calling acquisition Three-Way Calling record
Sound；The short message courtesy notification to called subscriber can be triggered after telephone connection success；Voice IVR or short message can be passed through after on-hook
Mode is pushed to called subscriber " carrying out harassing and wrecking verifying " immediately；Called verifying message reply and IVR result statistics, setting calculate rule
User Status is then changed automatically and is synchronized in the user property of business control device.
The information collection of evidence obtaining platform in the above embodiment of the present invention is the system automation acquisition after access success, letter
Breath is true, prosthetic factor intervention.And the timeliness of the above embodiment of the present invention evidence obtaining platform acquisition is strong, in end of calling
Complete confirmation.
According to another aspect of the present invention, a kind of computer readable storage medium, the computer-readable storage medium are provided
Matter is stored with computer instruction, when described instruction is executed by processor realize as above-mentioned any embodiment (such as Fig. 2-Fig. 4, figure
Any embodiment in 5- Fig. 6, Fig. 9 and Figure 12) described in calling procedure in information collecting method.
It, can adopting in Three-Way Calling based on the calling computer readable storage medium that the above embodiment of the present invention provides
Collect Three-Way Calling recording；The short message courtesy notification to called subscriber can be triggered after telephone connection success；It can pass through after on-hook
Voice IVR or short message mode are pushed to called subscriber " carrying out harassing and wrecking verifying " immediately；Called verifying message reply and IVR result system
Meter, setting computation rule change User Status automatically and are synchronized in the user property of business control device.
Information collection in the above embodiment of the present invention is after access success, and system automation acquires, information truth,
Prosthetic factor intervention.And the timeliness of the above embodiment of the present invention acquisition is strong, can complete to confirm in end of calling.
Complete scheme based on the above embodiment of the present invention is, it can be achieved that the harassing and wrecking electricity that operator initiates affiliated calling subscriber
Words, from crime time (calling beginning and ending time), victim (called subscriber) is put to the proof, and testimony exhibit (calling record) etc. is completely demonstrate,proved
According to the presentation of chain.Thus regulatory agency and functional department can take shutdown or administration to harassing and wrecking person immediately according to this part of evidence
Punishment etc. is sanctioned.
The functional units such as operation exchange device 1 described above, business control device 2 and evidence obtaining platform 3 can be with
It is embodied as general processor, the programmable logic controller (PLC) (PLC), Digital Signal Processing for executing function described herein
It is device (DSP), specific integrated circuit (ASIC), field programmable gate array (FPGA) or other programmable logic device, discrete
Door or transistor logic, discrete hardware components or it is any appropriately combined.
So far, the present invention is described in detail.In order to avoid covering design of the invention, it is public that this field institute is not described
The some details known.Those skilled in the art as described above, completely it can be appreciated how implementing technology disclosed herein
Scheme.
Those of ordinary skill in the art will appreciate that realizing that all or part of the steps of above-described embodiment can pass through hardware
It completes, relevant hardware can also be instructed to complete by program, the program can store in a kind of computer-readable
In storage medium, storage medium mentioned above can be read-only memory, disk or CD etc..
Description of the invention is given for the purpose of illustration and description, and is not exhaustively or will be of the invention
It is limited to disclosed form.Many modifications and variations are obvious for the ordinary skill in the art.It selects and retouches
It states embodiment and is to more preferably illustrate the principle of the present invention and practical application, and those skilled in the art is enable to manage
The solution present invention is to design various embodiments suitable for specific applications with various modifications.
Claims (25)
1. information collecting method in a kind of calling procedure characterized by comprising
Operation exchange device judges whether calling subscriber is that specified attribute is used in the case where calling subscriber initiates call request
Family, wherein the call request is the request of calling subscriber calls called subscriber；
Operation exchange device connects in the case where calling subscriber is specified attribute user in the calling of calling subscriber and called subscriber
After continuing successfully, the Three-Way Calling of calling subscriber, called subscriber and evidence obtaining platform are triggered, and it is flat to evidence obtaining to transmit numbers of calling and called parties
Platform, to collect evidence, platform carries out recording evidence obtaining.
2. information collecting method in calling procedure according to claim 1, which is characterized in that further include:
For operation exchange device in the case where calling subscriber is specified attribute user, instruction business control device obtains calling subscriber
Current state；
In the case where the current state of business control device judgement calling subscriber is limited and exhales state, operation exchange device refuses institute
Call request, call release link are stated, and is played to calling subscriber and intercepts recording.
3. information collecting method in calling procedure according to claim 2, which is characterized in that further include:
In the case where business control device determines that the current state of calling subscriber is to adopt card state, operation exchange device will be described
Call request is routed to called subscriber, judges whether called subscriber answers；
Operation exchange device executes triggering calling subscriber, called subscriber and evidence obtaining platform in the case where called subscriber answers
Three-Way Calling, and transmit numbers of calling and called parties to evidence obtaining platform the step of.
4. information collecting method in calling procedure according to claim 3, which is characterized in that further include:
Operation exchange device is not in the case where called subscriber answers, call release link.
5. the information collecting method according to any one of claim 2-4, which is characterized in that further include:
In the case where business control device determines that the current state of calling subscriber is state undetermined, operation exchange device is according to just
Normal call signalling flow handles the call request.
6. information collecting method in a kind of calling procedure characterized by comprising
In the case where operation exchange device determines calling subscriber for specified attribute user, business control device obtains calling subscriber
Current state；
In the case where determining the current state of calling subscriber is to adopt card state, instruction operation exchange device exists business control device
After the call proceeding success of calling subscriber and called subscriber, the Three-Way Calling of calling subscriber, called subscriber and evidence obtaining platform are triggered,
And numbers of calling and called parties is transmitted to evidence obtaining platform, to collect evidence, platform carries out recording evidence obtaining.
7. information collecting method in calling procedure according to claim 6, which is characterized in that further include:
Business control device in the case where the current state for determining calling subscriber is limited and exhales state, refuse by instruction operation exchange device
The exhausted call request, call release link, and played to calling subscriber and intercept recording；
And/or
Business control device in the case where determining the current state of calling subscriber is state undetermined, press by instruction operation exchange device
According to the normal call signaling process processing call request.
8. information collecting method in calling procedure according to claim 6 or 7, which is characterized in that further include:
Current state of the business control device from evidence obtaining platform real-time synchronization calling subscriber, wherein evidence obtaining platform is logical according to tripartite
Beginning and ending time, calling record and the verifying return information of words update the current state of calling subscriber using predetermined computation rule.
9. information collecting method in a kind of calling procedure characterized by comprising
Evidence obtaining platform determines that calling subscriber is specified attribute user, industry in calling subscriber's initiation call request, operation exchange device
Business control device determines that the current state of calling subscriber is in the case where adopting card state, in the calling of calling subscriber and called subscriber
After connecting successfully, the Three-Way Calling with calling subscriber, called subscriber is established；
During Three-Way Calling, evidence obtaining platform acquisition Three-Way Calling recording.
10. information collecting method in calling procedure according to claim 9, which is characterized in that further include:
After Three-Way Calling foundation, evidence obtaining platform sends reminding short message to called subscriber.
11. information collecting method in calling procedure according to claim 9 or 10, which is characterized in that further include:
During Three-Way Calling or after Three-Way Calling, evidence obtaining platform initiates harassing call verifying to called subscriber；
The verifying return information that the platform statistics called subscriber that collects evidence returns.
12. information collecting method in calling procedure according to claim 11, which is characterized in that further include:
Evidence obtaining platform updates the current shape of calling subscriber using predetermined computation rule according to calling record and verifying return information
State.
13. information collecting method in calling procedure according to claim 12, which is characterized in that the evidence obtaining platform according to
Calling record and verifying return information, using predetermined computation rule, the current state for updating calling subscriber includes:
Platform of collecting evidence records the beginning and ending time of Three-Way Calling；
Platform collect evidence according to the beginning and ending time of Three-Way Calling, calling record and verifying return information, using predetermined computation rule, more
The current state of new calling subscriber.
14. information collecting method in calling procedure according to claim 11, which is characterized in that further include:
Platform collect evidence in the case where determining this calling for harassing call, by the beginning and ending time of this calling, calling record, tests
Information package is demonstrate,proved, to form complete chain of evidence.
15. a kind of operation exchange device characterized by comprising
User property judgment module judges caller for operation exchange device in the case where calling subscriber initiates call request
Whether user is specified attribute user, wherein the call request is the request of calling subscriber calls called subscriber；
Three-Way Calling trigger module, in calling subscriber and being called use in the case where calling subscriber is specified attribute user
After the call proceeding success at family, the Three-Way Calling of calling subscriber, called subscriber and evidence obtaining platform are triggered, and transmits numbers of calling and called parties
To evidence obtaining platform, to collect evidence, platform carries out recording evidence obtaining.
16. operation exchange device according to claim 15, which is characterized in that the operation exchange device is for executing reality
The operation of information collecting method in existing calling procedure according to any one of claims 1 to 5.
17. a kind of operation exchange device characterized by comprising
Operation exchange device memory, for storing instruction；
Operation exchange de-vice processor is realized so that the operation exchange device executes as right is wanted for executing described instruction
Ask the operation of information collecting method in calling procedure described in any one of 1-5.
18. a kind of business control device characterized by comprising
Caller state acquisition module, for obtaining in the case where operation exchange device determines calling subscriber for specified attribute user
Take the current state of calling subscriber；
Message control module, for indicating operation exchange in the case where determining the current state of calling subscriber is to adopt card state
Device is after the call proceeding success of calling subscriber and called subscriber, triggering calling subscriber, called subscriber and the three of evidence obtaining platform
Side's call, and numbers of calling and called parties is transmitted to evidence obtaining platform, to collect evidence, platform carries out recording evidence obtaining.
19. business control device according to claim 18, which is characterized in that the business control device is for executing reality
Now in the calling procedure as described in any one of claim 6-8 information collecting method operation.
20. a kind of business control device characterized by comprising
Business control device memory, for storing instruction；
Business control device processor is realized so that the business control device executes as right is wanted for executing described instruction
Ask the operation of information collecting method in calling procedure described in any one of 6-8.
21. a kind of evidence obtaining platform characterized by comprising
Three-Way Calling establishes module, and for initiating call request in calling subscriber, operation exchange device determines calling subscriber for finger
Determine properties user, business control device determine calling subscriber current state be adopt card state in the case where, calling subscriber with
After the call proceeding success of called subscriber, the Three-Way Calling with calling subscriber, called subscriber is established；
Recording module, for during Three-Way Calling, acquisition Three-Way Calling to be recorded.
22. evidence obtaining platform according to claim 18, which is characterized in that the evidence obtaining platform realizes such as right for executing
It is required that in calling procedure described in any one of 9-14 information collecting method operation.
23. a kind of evidence obtaining platform characterized by comprising
Evidence obtaining platform memory, for storing instruction；
Platform processor of collecting evidence is realized so that the evidence obtaining platform executes as in claim 9-14 for executing described instruction
The operation of information collecting method in described in any item calling procedures.
24. information acquisition system in a kind of calling procedure, which is characterized in that including as described in any one of claim 15-17
Operation exchange device, the business control device as described in any one of claim 18-20 and such as claim 21-23
Any one of described in evidence obtaining platform.
25. a kind of computer readable storage medium, which is characterized in that the computer-readable recording medium storage has computer to refer to
It enables, information collection side in the calling procedure as described in any one of claim 1-14 is realized when described instruction is executed by processor
Method.
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| CN201810243988.2A CN110300232B (en) | 2018-03-23 | 2018-03-23 | Information acquisition method and system in calling process, service switching and control device and evidence obtaining platform |
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