Summary of the invention
In view of this, the object of the invention is to invent a kind of can simultaneously in conjunction with the system and method for mobile communication network side function and mobile terminal side functional realiey call-in of mobile telephone set intelligent management, realize interception blacklist incoming call, avoid bothering of unnecessary phone, realize address list simultaneously and automatically upgrade and add, set up social networks etc. based on address list.
In order to achieve the above object, the present invention proposes a kind of system realizing call-in of mobile telephone set intelligent management, comprise moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, independent intelligent peripheral platform IP, business operation support system BOSS, incoming call management platform and terminal module;
Described incoming call management platform comprises following functional module:
Common data module: for the common data of store and management towards overall network user, common data includes but not limited to public blacklist, business marketing phone list and public telephone list;
Personal data module: the users personal data had nothing to do for store and management and concrete business, specifically comprises personal information, address list, blacklist, white list, group; Realize automatic renewal and the automatic powder adding add operation of telex network record;
The particular content that described personal data module realizes the add operation of telex network record automatic powder adding is:
The first situation is: after calling and called call, if the personal information of calling subscriber is not in the address list of called subscriber, management platform of then sending a telegram here adds rule automatically according to the address list of setting, the personal information of calling subscriber is added in the address list of called subscriber, and is synchronized on the mobile terminal of called subscriber; Described address list automatically adds rule and includes but not limited to that automatic powder adding add operation has to pass through the authentication of called subscriber;
The second situation is: although the telephone number of user A is not in the address list of user B, but the telephone number of user A appears in the address list of in user B address list two and above user, management platform of then sending a telegram here adds rule automatically according to the address list of setting, the personal information of user A is added in the address list of user B, and is synchronized on the mobile terminal of user B; Described address list automatically adds rule and includes but not limited to that automatic powder adding add operation must first through the authentication of user A, and then through the authentication of user B.
User situation mode module: for the contextual model that store and management user is current, realize the subscription of user situation pattern, issue, renewal and query manipulation;
Described user situation pattern includes but not limited to true shutdown, very obstructed, false shutdown, false obstructed, emergency interference, busy, free time, interruption-free, in session, in driving, in rest, at school, turns the private secretary, and the title of user situation pattern and kind set by described incoming call management platform is unified or is set by user individual;
The particular content that described user situation mode module realizes the subscription operation of user situation pattern is: the contextual model of user must be subscribed according to the subscription rules of setting, and described subscription rules includes but not limited to the agreement having to pass through subscribed user;
The particular content that described user situation mode module realizes the issue operation of user situation pattern is: according to the issue rules of setting, issue the contextual model of user ordered by this booking reader to booking reader; The contextual model that described issue rules includes but not limited to contextual model that whether booking reader agree to user ordered by automatic reception, contextual model, the when section which kind of frequency to issue ordered user with issue ordered user;
The particular content that described user situation mode module realizes the renewal rewards theory of user situation pattern is: the contextual model of user must be updated according to the update rule of setting or set, and described update rule includes but not limited to carry out authentication to user; Preferentially http protocol is adopted to carry out the renewal rewards theory of user situation pattern by data channel between described terminal module and interactive interface module, when data channel is obstructed or break down, terminal module is initiatively initiated to the audio call of interactive interface module, and informs that user carries out the renewal rewards theory of contextual model by voice channel;
The particular content that described user situation mode module realizes the query manipulation of user situation pattern is: the contextual model of user must be queried according to the rule searching of setting, and described rule searching includes but not limited to have to pass through the agreement being queried user, the Subscriber Number of initiating query manipulation must in the address list being queried user;
User by described interactive interface module, with web page, voice, short message, unstructured supplementary data traffic USSD mode, the subscription of the user situation pattern described in realization, issue, renewal and query manipulation; User receives releasing news of ordered user situation pattern by described terminal module.
Incoming call handling module: the nucleus module being described incoming call management platform, when sending a telegram here into when exhaling, incoming call handling module and common data module, personal data module and user situation mode module are carried out alternately, real-time query and classification are carried out to caller ID, then according to the contextual model of user, and by interactive interface module, incoming call is forwarded and processes;
Interactive interface module: provide web page, voice, short message, unstructured supplementary data traffic USSD, No.7 signaling general-purpose interface, for realizing the mutual of described incoming call management platform and external network entity and user;
Described terminal module is installed on the mobile terminal of user, mutual special module is carried out as mobile terminal and described incoming call management platform, for realizing the management of user situation pattern, the management of personal data, and caller ID is classified, mark and feedback processing;
The Core Feature of described incoming call management platform carries out Call-Control1 to incoming call, control by controlling the switching that external network entity comprises moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, independent intelligent peripheral platform IP realize incoming call, thus realize the target of incoming call intelligent management;
Described incoming call management platform can be realized by the platform feature of service control point (SCP) strengthening mobile intelligent net, and the mutual signaling between incoming call management platform and moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, independent intelligent peripheral platform IP adopts CAMEL Application Part CAP signaling;
The information mutual communication between terminal module and described incoming call management platform is realized by HTML (Hypertext Markup Language) HTTP between described terminal module and described interactive interface module;
Man-machine language MML signaling is adopted to carry out alternately between described incoming call management platform and business operation support system BOSS.
Described incoming call include exhale audio call, video call, short message, multimedia short message, voice mail one or more; Caller ID refers to initiates the telecom number of this incoming call, comprise Mobile Directory Number, fixed telephone number, virtual-number, short codes, special service number one or more.
Described public blacklist refers to the caller ID set endangered public security with public interest; Described business marketing phone list refers to the caller ID set for business marketing object; Described public telephone list refers to the caller ID set providing public service or commerce services;
Described public blacklist and business marketing phone list can be set up by the feedback report information sent by terminal module from user, the analysis result of being correlated with harassing call analysis platform, internet one or more approach of harassing call Search Results;
When the user of different user or setting ratio that a caller ID is exceeded setting number reports, then this caller ID is listed in public blacklist by described incoming call management platform; When the user of different user or setting ratio that a caller ID is exceeded setting number is labeled as business marketing phone, then this caller ID is listed in business marketing phone list by described incoming call management platform;
Described incoming call management platform carries out periodically dynamic management to described public blacklist and/or business marketing phone list respectively according to the rule of setting; The rule of setting comprises one or more of following rule: then deleted from list after exceeding setting duration after a caller ID is down for, a caller ID does not doublely appear in the analysis result of harassing call analysis platform above, a caller ID has continued to set in duration not appear in internet harassing call Search Results.
Described individual subscriber data carries out differentiated control; One-level data priority is the highest, includes but not limited to: the telephone number of user, the name of user one or more; Secondary data priority is taken second place, comprise the multimedia head portrait of user, the pet name of user, the personalized signature of user one or more; Three grades of data priority are minimum, include but not limited to the birthday of user, blood group, constellation, sex one or more; When the address list of user shows on mobile terminals, the data high according to the performance priority display level of mobile terminal or be set by the user; Before call through, the one or more of calling subscriber's personal information may be displayed on the mobile terminal of called subscriber, allows called subscriber have a better cognition to calling subscriber.
Described personal data module realizes the particular content that telex network records automatic renewal rewards theory: according to the automatic update rule of address list of setting, when in telex network record, the personal information of at least one user changes, then the address list of this user automatically upgrades and is synchronized on the mobile terminal of this user; The automatic update rule of described address list includes but not limited to that telex network is recorded automatic renewal rewards theory and had to pass through personal information and to change the authentication of user; Described individual subscriber data changes and refers to that the one or more information of personal information changes; Described address list automatic synchronization is realize transfer of data by described terminal module and described interactive interface module by http protocol to customer mobile terminal.
Along with the expansion of number of users and network size, described incoming call management platform can arrange multiple, set-up mode is: each subnet or provincial net be all provided with oneself secondary incoming call management platform, the whole network arranges central authorities' incoming call management platform, and networking mode can take distributed networking or centralized networking;
Described distributed group net mode refers to that the incoming call flow process of call-in of mobile telephone set intelligent management service-user is all responsible for by the secondary incoming call management platform of called subscriber's ownership place; Central authorities' incoming call management platform of the whole network does not participate in the flow processing of incoming call, and central authorities' incoming call management platform is mainly used to concentrated and to each subnet or provincial net secondary and sends a telegram here management platform synchronously towards the common data of the whole network user; Described users personal data must be kept at secondary incoming call management platform, and central authorities' incoming call management platform can not preserve users personal data;
Described centralized networking mode refers to that the incoming call of all call-in of mobile telephone set intelligent management service-users is first all triggered to central authorities' incoming call management platform, and the subsequent treatment of calling is forwarded to the ownership place secondary incoming call management platform of called subscriber by central authorities' incoming call management platform; Described users personal data all must be concentrated and be kept at central authorities' incoming call management platform, and secondary incoming call management platform can not preserve users personal data.
In order to achieve the above object, the present invention proposes a kind of method realizing call-in of mobile telephone set intelligent management, described method comprises following operative step:
(1) user by selecting business hall, portal website, voice, short message, any one mode of terminal module is applied for the registration of becomes call-in of mobile telephone set intelligent management contracted user, incoming call management platform is by the Interface realization service handling function with business operation support system BOSS, business operation support system BOSS system is added or is revised the service profile T-CSI of user on the attaching position register HLR of user, and the service profile T-CSI of user is synchronized to service agent platform Service Broker and incoming call management platform;
(2) when there being incoming call, moving exchanging center MSC/service switching point is from the attaching position register HLR inquiring user CAMEL-Subscription-Information T-CSI of called subscriber; The call-in of mobile telephone set intelligent management business if called subscriber has only contracted, then moving exchanging center MSC/service switching point is directly triggered to incoming call management platform calling; If called subscriber is except call-in of mobile telephone set intelligent management business of having contracted, also to contract other value-added services, then moving exchanging center MSC/service switching point is first triggered to service agent platform Service Broker calling, and then by service agent platform Service Broker, calling is forwarded to incoming call management platform;
(3) the incoming call handling module of management platform of sending a telegram here is according to caller ID, and inquiry common data module, personal data module and user situation mode module, then process incoming call according to the incoming call handling flow process of setting; Described incoming call handling flow process is divided into incoming call interception flow process, the straight-through flow process of incoming call and incoming call gating flow process three class.
The call-in of mobile telephone set intelligent management business if called subscriber has only contracted, the concrete steps of the incoming call interception flow process described in described step (3) are:
(311) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms the incoming call interception condition meeting setting;
(312) management platform of sending a telegram here instruction independent intelligent peripheral platform IP is to caller play cuing voice or information;
(313), after suggestion voice or information finish, incoming call management platform instruction moving exchanging center MSC discharges this call connection;
(314) management platform of sending a telegram here sends incoming call interception notice to called subscriber.
The call-in of mobile telephone set intelligent management business if called subscriber has only contracted, the concrete steps that the incoming call described in described step (3) leads directly to flow process are:
(321) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms that the incoming call meeting setting leads directly to condition;
(322) management platform of sending a telegram here instruction moving exchanging center MSC continues continuing of this calling.
The call-in of mobile telephone set intelligent management business if called subscriber has only contracted, the concrete steps of the incoming call gating flow process described in described step (3) are:
(331) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms the incoming call gating condition meeting setting;
(332) management platform of sending a telegram here instruction independent intelligent peripheral platform IP is to caller play cuing voice or information, comprise indicative information based on called subscriber's contextual model and option information in the voice of prompting or information, option information includes but not limited to: by setting key one call through, connect, enter voice mail by setting key three, by setting key four turns of private secretarys, directly on-hook by setting key two password;
(333) if calling subscriber presses or input setting key one, then management platform of sending a telegram here instruction moving exchanging center MSC continues continuing of this calling;
(334) if calling subscriber presses or input setting key two, management platform of then sending a telegram here instruction independent intelligent peripheral platform IP plays the information of input password to caller, after calling subscriber inputs password, incoming call management platform collects the input password of calling subscriber, and compared with being reserved in the authentication information in described personal data module with called subscriber, if authentication is passed through, then management platform of sending a telegram here instruction moving exchanging center MSC continues continuing of this calling; If authentication is not passed through, then management platform of sending a telegram here instruction moving exchanging center MSC discharges the connection of this calling;
(335) if calling subscriber presses or input setting key three, then management platform of sending a telegram here is forwarded to voice mail mobile value-added service platform calling; Calling subscriber leaves a message successfully, and incoming call management platform sends the prompting having fresh information in voice mail to called subscriber;
(336) if calling subscriber presses or input setting key four, then management platform of sending a telegram here is exhaled calling turn instruction moving exchanging center MSC on private secretary's phone of called subscriber;
(337) if calling subscriber selects direct on-hook, then management platform of sending a telegram here instruction moving exchanging center MSC discharges the connection of this calling;
(338) the phone that success is connected, management platform of sending a telegram here comprises that user really shuts down, very obstructed, false shutdown, false obstructed time the phone missed, notify called subscriber by the form of short message.
If called subscriber is except call-in of mobile telephone set intelligent management business of having contracted, other value-added services of also having contracted, the concrete steps of the incoming call interception flow process described in described step (3) are:
(341) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms the incoming call interception condition meeting setting;
(342) management platform of sending a telegram here instruction independent intelligent peripheral platform IP is to caller play cuing voice or information;
(343), after suggestion voice or information finish, incoming call management platform indicating services agent platform Service Broker discharges this call connection;
(344) service agent platform Service Broker indicates moving exchanging center MSC to discharge this call connection;
(345) management platform of sending a telegram here sends incoming call interception notice to called subscriber.
If called subscriber is except call-in of mobile telephone set intelligent management business, other value-added services of also having contracted, the concrete steps that the incoming call described in described step (3) leads directly to flow process are:
(351) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms that the incoming call meeting setting leads directly to condition;
(352) the management platform indicating services agent platform Service Broker that sends a telegram here continues continuing of this calling;
(353) service agent platform Service Broker this call diversion to corresponding mobile value-added service platform.
If called subscriber is except call-in of mobile telephone set intelligent management business, other value-added services of also having contracted, the concrete steps of the incoming call gating flow process described in described step (3) are:
(361) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms the incoming call gating condition meeting setting;
(362) management platform of sending a telegram here instruction independent intelligent peripheral platform IP is to caller play cuing voice or information, comprise indicative information based on called subscriber's contextual model and option information in the voice of prompting or information, option information includes but not limited to: by setting key one call through, connect, enter voice mail by setting key three, by setting key four turns of private secretarys, directly on-hook by setting key two password;
(363) if calling subscriber presses or input setting key one, management platform of then sending a telegram here is forwarded to service agent platform Service Broker calling, then service agent platform Service Broker is according to the CAMEL-Subscription-Information of other value-added services of called subscriber, calling is forwarded to the mobile value-added service platform providing the most high value-added business of current priority;
(364) if calling subscriber presses or input setting key two, management platform of then sending a telegram here instruction independent intelligent peripheral platform IP plays the information of input password to caller, after calling subscriber inputs password, incoming call management platform collects the input password of calling subscriber, and compared with being reserved in the authentication information in described personal data module with called subscriber, if authentication is passed through, management platform of then sending a telegram here is forwarded to service agent platform Service Broker calling, then service agent platform Service Broker is according to the CAMEL-Subscription-Information of other value-added services of called subscriber, calling is forwarded to the mobile value-added service platform that the most high value-added business of current priority is provided, if authentication is not passed through, then the management platform indicating services agent platform Service Broker that sends a telegram here discharges the connection of this calling, and then service agent platform Service Broker indicates moving exchanging center MSC to discharge the connection of this calling,
(365) if calling subscriber presses or input setting key three, management platform of then sending a telegram here is forwarded to service agent platform Service Broker calling, and then service agent platform Service Broker is forwarded to voice mail mobile value-added service platform calling again; Calling subscriber leaves a message successfully, and service agent platform Service Broker indicates moving exchanging center MSC to discharge the connection of this calling, and notice incoming call management platform, management platform of then sending a telegram here sends the prompting having fresh information in voice mail to called subscriber;
(366) if calling subscriber presses or input setting key four, management platform of then sending a telegram here is forwarded to service agent platform Service Broker calling, and then service agent platform Service Broker indicates moving exchanging center MSC that calling turn is exhaled on private secretary's phone of called subscriber;
(367) if calling subscriber selects direct on-hook, the management platform indicating services agent platform Service Broker that then sends a telegram here discharges the connection of this calling, and then service agent platform Service Broker indicates moving exchanging center MSC to discharge the connection of this calling;
(368) the phone that success is connected, management platform of sending a telegram here comprises that user really shuts down, very obstructed, false shutdown, false obstructed time the phone missed, notify called subscriber by the form of short message.
The straight-through condition of described incoming call interception condition, incoming call and incoming call gating condition are set in described incoming call management platform by user and/or system, priority relationship can be set between three kinds of conditions, the priority of interception condition of generally sending a telegram here is the highest, and the priority of incoming call gating condition is minimum;
Described incoming call interception condition include but not limited to following condition any one when occurring: caller ID in public blacklist, caller ID is in the blacklist of called subscriber;
Described incoming call leads directly to condition when including but not limited to that following condition meets simultaneously: caller ID not in public blacklist, caller ID in the white list of called subscriber, the contextual model of called subscriber is idle condition;
Described incoming call gating condition refers to the condition when interception condition of sending a telegram here does not meet with the straight-through condition of incoming call.
Beneficial effect of the present invention is the unified intelligent processing method achieving incoming call, not only achieve anti-harassment, anti-bothering, and achieve the integrated function of call leakage notification, voice mail, secretary's platform incoming call handling, greatly improve the Consumer's Experience of mobile communication.More importantly can realize with telephone number the foundation of the social networks being medium, promote that main is at present that main man-to-man mobile communication is to personalization, multimedization, intellectuality, social networking development with voice.
Embodiment
For making the object, technical solutions and advantages of the present invention clearly, below in conjunction with accompanying drawing, the present invention is described in further detail.
See Fig. 1, introduce a kind of system realizing call-in of mobile telephone set intelligent management that the present invention proposes, comprise moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, independent intelligent peripheral platform IP, business operation support system BOSS, incoming call management platform and terminal module;
Described incoming call management platform comprises following functional module:
Common data module: for the common data of store and management towards overall network user, common data includes but not limited to public blacklist, business marketing phone list and public telephone list;
Personal data module: the users personal data had nothing to do for store and management and concrete business, specifically comprises personal information, address list, blacklist, white list, group; Realize automatic renewal and the automatic powder adding add operation of telex network record;
The particular content that described personal data module realizes the add operation of telex network record automatic powder adding is:
The first situation is: after calling and called call, if the personal information of calling subscriber is not in the address list of called subscriber, management platform of then sending a telegram here adds rule automatically according to the address list of setting, the personal information of calling subscriber is added in the address list of called subscriber, and is synchronized on the mobile terminal of called subscriber; Described address list automatically adds rule and includes but not limited to that automatic powder adding add operation has to pass through the authentication of called subscriber;
The second situation is: although the telephone number of user A is not in the address list of user B, but the telephone number of user A appears in the address list of in user B address list two and above user, management platform of then sending a telegram here adds rule automatically according to the address list of setting, the personal information of user A is added in the address list of user B, and is synchronized on the mobile terminal of user B; Described address list automatically adds rule and includes but not limited to that automatic powder adding add operation must first through the authentication of user A, and then through the authentication of user B.The add operation of this address list automatic powder adding, can promote that formation take telephone number as the social networks of medium, improve the communication experiences of user.
User situation mode module: for the contextual model that store and management user is current, realize the subscription of user situation pattern, issue, renewal and query manipulation;
Described user situation pattern includes but not limited to true shutdown, very obstructed, false shutdown, false obstructed, emergency interference, busy, free time, interruption-free, in session, in driving, in rest, at school, turns the private secretary, and the title of user situation pattern and kind set by described incoming call management platform is unified or is set by user individual;
In reality is implemented, the contextual model of user can be revised according to actual needs, increases or delete; Described vacation shutdown refers to the actual not shutdown of called subscriber, but the feedback information that caller obtains says that called subscriber shuts down; Described vacation is obstructed refers to that called user terminal reality can be connected, but caller obtains is the information saying that the expressions such as called subscriber's out of reach or line be busy can not be connected; If described emergency interference refers to calledly do not have urgent thing, calling is disconnected, and as being truly in a hurry, then after prompt tone is heard in caller, inputs the button (as " * " key) of certain setting, then call through;
The particular content that described user situation mode module realizes the subscription operation of user situation pattern is: the contextual model of user must be subscribed according to the subscription rules of setting, and described subscription rules includes but not limited to the agreement having to pass through subscribed user;
The particular content that described user situation mode module realizes the issue operation of user situation pattern is: according to the issue rules of setting, issue the contextual model of user ordered by this booking reader to booking reader; The contextual model that described issue rules includes but not limited to contextual model that whether booking reader agree to user ordered by automatic reception, contextual model, the when section which kind of frequency to issue ordered user with issue ordered user;
The particular content that described user situation mode module realizes the renewal rewards theory of user situation pattern is: the contextual model of user must be updated according to the update rule of setting or set, and described update rule includes but not limited to carry out authentication to user; Preferentially http protocol is adopted to carry out the renewal rewards theory of user situation pattern by data channel between described terminal module and interactive interface module, when data channel is obstructed or break down, terminal module is initiatively initiated to the audio call of interactive interface module, and informs that user carries out the renewal rewards theory of contextual model by voice channel;
Such as user wants contextual model to be changed into " free time " by " false shutdown ", if but at this moment data channel goes wrong, then terminal module initiatively can initiate an audio call to interactive interface module, and guide user to adopt the mode of voice to modify to contextual model, to avoid bringing loss because of time update can not be carried out to contextual model to user;
The particular content that described user situation mode module realizes the query manipulation of user situation pattern is: the contextual model of user must be queried according to the rule searching of setting, and described rule searching includes but not limited to have to pass through the agreement being queried user, the Subscriber Number of initiating query manipulation must in the address list being queried user;
User by described interactive interface module, with web page, voice, short message, unstructured supplementary data traffic USSD mode, the subscription of the user situation pattern described in realization, issue, renewal and query manipulation; User receives releasing news of ordered user situation pattern by described terminal module.
Incoming call handling module: the nucleus module being described incoming call management platform, when sending a telegram here into when exhaling, incoming call handling module and common data module, personal data module and user situation mode module are carried out alternately, real-time query and classification are carried out to caller ID, then according to the contextual model of user, and by interactive interface module, incoming call is forwarded and processes;
Interactive interface module: provide web page, voice, short message, unstructured supplementary data traffic USSD, No.7 signaling general-purpose interface, for realizing the mutual of described incoming call management platform and external network entity and user;
Described terminal module is installed on the mobile terminal of user, mutual special module is carried out as mobile terminal and described incoming call management platform, for realizing the management of user situation pattern, the management of personal data, and caller ID is classified, mark and feedback processing; After such as called subscriber has answered a business marketing phone, just caller ID can be labeled as business marketing phone, and give incoming call management platform mark result feedback.
The Core Feature of described incoming call management platform carries out Call-Control1 to incoming call, control by controlling the switching that external network entity comprises moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, independent intelligent peripheral platform IP realize incoming call, thus realize the target of incoming call intelligent management;
Described incoming call management platform can be realized by the platform feature of service control point (SCP) strengthening mobile intelligent net, and the mutual signaling between incoming call management platform and moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, independent intelligent peripheral platform IP adopts CAMEL Application Part CAP signaling;
The information mutual communication between terminal module and described incoming call management platform is realized by HTML (Hypertext Markup Language) HTTP between described terminal module and described interactive interface module;
Man-machine language MML signaling is adopted to carry out alternately between described incoming call management platform and business operation support system BOSS.
Described incoming call include exhale audio call, video call, short message, multimedia short message, voice mail one or more; Caller ID refers to initiates the telecom number of this incoming call, comprise Mobile Directory Number, fixed telephone number, virtual-number, short codes, special service number one or more.
Described public blacklist refers to the caller ID set endangered public security with public interest; Described business marketing phone list refers to the caller ID set for business marketing object; Described public telephone list refers to the caller ID set providing public service or commerce services;
Described public blacklist and business marketing phone list can be set up by the feedback report information sent by terminal module from user, the analysis result of being correlated with harassing call analysis platform, internet one or more approach of harassing call Search Results;
When the user of different user or setting ratio that a caller ID is exceeded setting number reports, then this caller ID is listed in public blacklist by described incoming call management platform; When the user of different user or setting ratio that a caller ID is exceeded setting number is labeled as business marketing phone, then this caller ID is listed in business marketing phone list by described incoming call management platform;
Such as, when a caller ID is exceeded 500 different users of default or the user of 50% reports, then this caller ID management platform of being sent a telegram here lists public blacklist in;
Described incoming call management platform carries out periodically dynamic management to described public blacklist and/or business marketing phone list respectively according to the rule of setting; The rule of setting comprises one or more of following rule: then deleted from list after exceeding setting duration after a caller ID is down for, a caller ID does not doublely appear in the analysis result of harassing call analysis platform above, a caller ID has continued to set in duration not appear in internet harassing call Search Results.
Such as, a telephone number was put into public blacklist after 2 years, can delete from public blacklist; Or a phone has continued 12 moonsets and has occurred in internet harassing call Search Results, then can delete from public blacklist;
Described individual subscriber data carries out differentiated control; One-level data priority is the highest, includes but not limited to: the telephone number of user, the name of user one or more; Secondary data priority is taken second place, comprise the multimedia head portrait of user, the pet name of user, the personalized signature of user one or more; Three grades of data priority are minimum, include but not limited to the birthday of user, blood group, constellation, sex, E-mail address one or more; When the address list of user shows on mobile terminals, the data high according to the performance priority display level of mobile terminal or be set by the user; Before call through, the one or more of calling subscriber's personal information may be displayed on the mobile terminal of called subscriber, allows called subscriber have a better cognition to calling subscriber.Individual subscriber data rich, changes the display of current phone user information dull, improves the communication experiences of user.
Described personal data module realizes the particular content that telex network records automatic renewal rewards theory: according to the automatic update rule of address list of setting, when in telex network record, the personal information of at least one user changes, such as user adds a new telephone number or deletes a telephone number or have changed head portrait, then the address list of this user automatically upgrades and is synchronized on the mobile terminal of this user; The automatic update rule of described address list includes but not limited to that telex network is recorded automatic renewal rewards theory and had to pass through personal information and to change the authentication of user; Described individual subscriber data changes and refers to that the one or more information of personal information changes; Described address list automatic synchronization is realize transfer of data by described terminal module and described interactive interface module by http protocol to customer mobile terminal.
Along with the expansion of number of users and network size, described incoming call management platform can arrange multiple, set-up mode is: each subnet or provincial net be all provided with oneself secondary incoming call management platform, the whole network arranges central authorities' incoming call management platform, and networking mode can take distributed networking or centralized networking;
See Fig. 2, described distributed group net mode refers to that the incoming call flow process of call-in of mobile telephone set intelligent management service-user is all responsible for by the secondary incoming call management platform of called subscriber's ownership place; Central authorities' incoming call management platform of the whole network does not participate in the flow processing of incoming call, and central authorities' incoming call management platform is mainly used to concentrated and to each subnet or provincial net secondary and sends a telegram here management platform synchronously towards the common data of the whole network user; Described users personal data must be kept at secondary incoming call management platform, and central authorities' incoming call management platform can not preserve users personal data;
In Fig. 2, include 4 secondary incoming call management platforms, be in charge of four subnets or provincial net, incoming call is responsible for by the secondary incoming call management platform of called subscriber's ownership place.
See Fig. 3, described centralized networking mode refers to that the incoming call of all call-in of mobile telephone set intelligent management service-users is first all triggered to central authorities' incoming call management platform, and the subsequent treatment of calling is forwarded to the ownership place secondary incoming call management platform of called subscriber by central authorities' incoming call management platform; Described users personal data all must be concentrated and be kept at central authorities' incoming call management platform, and secondary incoming call management platform can not preserve users personal data.
In Fig. 3, also include 4 secondary incoming call management platforms, but all incoming calls are first all triggered to central authorities' incoming call management platform.
See Fig. 4, introduce a kind of method realizing call-in of mobile telephone set intelligent management that the present invention proposes, described method comprises following operative step:
(1) user by selecting business hall, portal website, voice, short message, any one mode of terminal module is applied for the registration of becomes call-in of mobile telephone set intelligent management contracted user, incoming call management platform is by the Interface realization service handling function with business operation support system BOSS, business operation support system BOSS system is added or is revised the service profile T-CSI of user on the attaching position register HLR of user, and the service profile T-CSI of user is synchronized to service agent platform Service Broker and incoming call management platform;
(2) when there being incoming call, moving exchanging center MSC/service switching point is from the attaching position register HLR inquiring user CAMEL-Subscription-Information T-CSI of called subscriber; The call-in of mobile telephone set intelligent management business if called subscriber has only contracted, then moving exchanging center MSC/service switching point is directly triggered to incoming call management platform calling; If called subscriber is except call-in of mobile telephone set intelligent management business of having contracted, also to contract other value-added services, then moving exchanging center MSC/service switching point is first triggered to service agent platform Service Broker calling, and then by service agent platform Service Broker, calling is forwarded to incoming call management platform;
(3) the incoming call handling module of management platform of sending a telegram here is according to caller ID, and inquiry common data module, personal data module and user situation mode module, then process incoming call according to the incoming call handling flow process of setting; Described incoming call handling flow process is divided into incoming call interception flow process, the straight-through flow process of incoming call and incoming call gating flow process three class.
The call-in of mobile telephone set intelligent management business if called subscriber has only contracted, the concrete steps of the incoming call interception flow process described in described step (3) are:
(311) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms the incoming call interception condition meeting setting;
(312) management platform of sending a telegram here instruction independent intelligent peripheral platform IP is to caller play cuing voice or information;
(313), after suggestion voice or information finish, incoming call management platform instruction moving exchanging center MSC discharges this call connection;
(314) management platform of sending a telegram here sends incoming call interception notice to called subscriber.
Be the complete signaling process of above-mentioned incoming call interception flow process shown in Fig. 5, namely: MSC/SSP receives calling, according to CAMEL-Subscription-Information and the service key of called subscriber, trigger corresponding incoming call intelligent management business; By the trunk code of MSC/SSP position, be placed in location number (Location Number) parameter in " start detection point " IDP message, and always fulgurite platform sends IDP message, comprises the service key corresponding with IN service in this IDP message; After incoming call management platform receives IDP message, first authentication is carried out to the account of this IN service contracted user.If meet the incoming call interception condition of setting, then beam back " request report BCSM event " RRBE (Request Report BCSM Event) message to MSC/SSP; Incoming call management platform sends " application is set up and is connected with independent IP " ETC (Establish Temporary Connection) message to MSC/SSP; MSC/SSP sends " initial address message " IAM (Initial Address Message) to independent IP after receiving ETC message; Incoming call management platform sends " playback " PA (PlayAnnouncement) message to IP after receiving response " ARI (Assit Request the Instructions) " message that IP returns; After playback terminates, IP always fulgurite platform returns response message " SRR (Specialized ResouceReport) "; Incoming call management platform sends " call release " RC (Release Call) signaling, call release.
The call-in of mobile telephone set intelligent management business if called subscriber has only contracted, the concrete steps that the incoming call described in described step (3) leads directly to flow process are:
(321) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms that the incoming call meeting setting leads directly to condition;
(322) management platform of sending a telegram here instruction moving exchanging center MSC continues continuing of this calling.
Be the complete signaling process that above-mentioned incoming call leads directly to flow process shown in Fig. 6, namely: MSC/SSP receives calling, according to CAMEL-Subscription-Information and the service key of called subscriber, trigger corresponding incoming call intelligent management business; By the trunk code of MSC/SSP position, be placed in location number (Location Number) parameter in " start detection point " (IDP) message, and always fulgurite platform sends IDP message, comprises the service key corresponding with IN service in this IDP message; After incoming call management platform receives IDP message, first authentication is carried out to the account of this IN service contracted user.If the incoming call meeting setting leads directly to condition, then send " continuing " Continue message in TC_END mode to MSC/SSP.
The call-in of mobile telephone set intelligent management business if called subscriber has only contracted, the concrete steps of the incoming call gating flow process described in described step (3) are:
(331) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms the incoming call gating condition meeting setting;
(332) management platform of sending a telegram here instruction independent intelligent peripheral platform IP is to caller play cuing voice or information, comprise indicative information based on called subscriber's contextual model and option information in the voice of prompting or information, option information includes but not limited to: by setting key one call through, connect, enter voice mail by setting key three, by setting key four turns of private secretarys, directly on-hook by setting key two password; In reality is implemented, options can increase as required or reduce;
(333) if calling subscriber presses or input setting key one, then management platform of sending a telegram here instruction moving exchanging center MSC continues continuing of this calling;
(334) if calling subscriber presses or input setting key two, management platform of then sending a telegram here instruction independent intelligent peripheral platform IP plays the information of input password to caller, after calling subscriber inputs password, incoming call management platform collects the input password of calling subscriber, and compared with being reserved in the authentication information in described personal data module with called subscriber, if authentication is passed through, then management platform of sending a telegram here instruction moving exchanging center MSC continues continuing of this calling; If authentication is not passed through, then management platform of sending a telegram here instruction moving exchanging center MSC discharges the connection of this calling;
(335) if calling subscriber presses or input setting key three, then management platform of sending a telegram here is forwarded to voice mail mobile value-added service platform calling; Calling subscriber leaves a message successfully, and incoming call management platform sends the prompting having fresh information in voice mail to called subscriber;
(336) if calling subscriber presses or input setting key four, then management platform of sending a telegram here is exhaled calling turn instruction moving exchanging center MSC on private secretary's phone of called subscriber;
(337) if calling subscriber selects direct on-hook, then management platform of sending a telegram here instruction moving exchanging center MSC discharges the connection of this calling;
(338) the phone that success is connected, management platform of sending a telegram here comprises that user really shuts down, very obstructed, false shutdown, false obstructed time the phone missed, notify called subscriber by the form of short message.
Be the complete signaling process of above-mentioned incoming call gating flow process shown in Fig. 7, namely: MSC/SSP receives calling, according to CAMEL-Subscription-Information and the service key of called subscriber, trigger corresponding incoming call intelligent management business; By the trunk code of MSC/SSP position, be placed in location number (Location Number) parameter in " start detection point " (IDP) message, and always fulgurite platform sends IDP message, comprises the service key corresponding with IN service in this IDP message; After incoming call management platform receives IDP message, first authentication is carried out to the account of this IN service contracted user.If meet the incoming call gating condition of setting, then beam back " request report BCSM event " RRBE (Request Report BCSM Event) message to MSC/SSP; Incoming call management platform sends " application is set up and is connected with independent IP " ETC (Establish Temporary Connection) message to MSC/SSP; MSC/SSP sends " initial address message " IAM (Initial Address Message) to independent IP after receiving ETC message; " playback collects the digits " P & C (Prompt And Collect User Information) message is sent to IP after incoming call management platform receives response " ARI (the AssitRequestInstructions) " message that IP returns; IP, to calling subscriber's playback, under informing that user is called and being in certain contextual model, and points out user to carry out Correlation selection; After user selects to continue to continue, IP always fulgurite platform reports playback to collect the digits result P & C (Prompt And Collect User Information) Result message; Incoming call management platform sends " continuing " Continue message in TC_END mode to MSC/SSP.
If called subscriber is except call-in of mobile telephone set intelligent management business of having contracted, other value-added services of also having contracted, the concrete steps of the incoming call interception flow process described in described step (3) are:
(341) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms the incoming call interception condition meeting setting;
(342) management platform of sending a telegram here instruction independent intelligent peripheral platform IP is to caller play cuing voice or information;
(343), after suggestion voice or information finish, incoming call management platform indicating services agent platform Service Broker discharges this call connection;
(344) service agent platform Service Broker indicates moving exchanging center MSC to discharge this call connection;
(345) management platform of sending a telegram here sends incoming call interception notice to called subscriber.
That called subscriber is except call-in of mobile telephone set intelligent management business of having contracted shown in Fig. 8, also to contract virtual mobile private network VPMN business, the complete signaling process of above-mentioned incoming call interception flow process, namely: MSC/SSP receives calling, because called subscriber has contracted incoming call intelligent management business and virtual mobile private network VPMN business simultaneously, so according to the CAMEL-Subscription-Information of called subscriber and service key, trigger business is to service agent platform Service Broker; By the trunk code of MSC/SSP position, be placed in location number (Location Number) parameter in " start detection point " (IDP) message, and always fulgurite platform sends IDP message, comprises the service key corresponding with IN service in this IDP message; After service agent platform Service Broker receives IDP message, trigger priority judge business, preferential triggering incoming call intelligent management business, is sent to incoming call management platform by IDP message; After incoming call management platform receives IDP message, first authentication is carried out to the account of this IN service contracted user.If meet the incoming call interception condition of setting, then beam back " request report BCSM event " RRBE (Request Report BCSM Event) message by service agent platform Service Broker to MSC/SSP; Incoming call management platform sends " application is set up and is connected with independent IP " ETC (Establish TemporaryConnection) message by service agent platform Service Broker to MSC/SSP; MSC/SSP sends " initial address message " IAM (InitialAddress Message) to independent IP after receiving ETC message; Incoming call management platform sends " playback " PA (Play Announcement) message to IP after receiving response " ARI (Assit Request the Instructions) " message that IP returns; After playback terminates, IP always fulgurite platform returns response message " SRR (Specialized Resouce Report) "; Incoming call management platform sends " call release " RC (Release Call) signaling by service agent platform Service Broker to MSC/SSP, call release.
If called subscriber is except call-in of mobile telephone set intelligent management business, other value-added services of also having contracted, the concrete steps that the incoming call described in described step (3) leads directly to flow process are:
(351) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms that the incoming call meeting setting leads directly to condition;
(352) the management platform indicating services agent platform Service Broker that sends a telegram here continues continuing of this calling;
(353) service agent platform Service Broker this call diversion to corresponding mobile value-added service platform.
That called subscriber is except call-in of mobile telephone set intelligent management business of having contracted shown in Fig. 9, also to contract virtual mobile private network VPMN business, above-mentioned incoming call leads directly to the complete signaling process of flow process, namely: MSC/SSP receives calling, because called subscriber has contracted incoming call intelligent management business and virtual mobile private network VPMN business simultaneously, so according to the CAMEL-Subscription-Information of called subscriber and service key, trigger business is to service agent platform Service Broker; By the trunk code of MSC/SSP position, be placed in location number (Location Number) parameter in " start detection point " (IDP) message, and send IDP message to service agent platform Service Broke, comprise the service key corresponding with IN service in this IDP message; After service agent platform Service Broker receives IDP message, trigger priority judge business, preferential triggering incoming call intelligent management business, is sent to incoming call management platform by IDP message; After incoming call management platform receives IDP message, first authentication is carried out to the account of this IN service contracted user.If the incoming call meeting setting leads directly to condition, then return " continuing " Continue message to service agent platform Service Broker.Service agent platform Service Broker according to triggering rule FORWARD IDP message to VPMN value-added service platform; VPMN value-added service platform is analyzed this IN service contracted user.If this account is effective, then beam back " request report BCSM event " RRBE (Request Report BCSM Event) message to MSC/SSP; VPMN value-added service platform sends " Apply Charging " AC (Apply Charging) message to MSC/SSP; VPMN value-added service platform sends " continuation " Continue message to MSC/SSP; Above three signaling messages are designated RRBE/AC/CON in the drawings; After end of conversation, after either party on-hook of calling and called, MSC/SSP just reports " Apply Charging Report " ACR (Aplly Charging Report) signaling to VPMN value-added service platform; MSC/SSP reports " BCSM event report " ERB (Event Report BCSM) signaling to VPMN value-added service platform; VPMN value-added service platform sends " call release " RC (ReleaseCall) signaling, call release.
If called subscriber is except call-in of mobile telephone set intelligent management business, other value-added services of also having contracted, the concrete steps of the incoming call gating flow process described in described step (3) are:
(361) the incoming call handling module of management platform of sending a telegram here, according to caller ID, inquires about common data module, personal data module and user situation mode module respectively, confirms the incoming call gating condition meeting setting;
(362) management platform of sending a telegram here instruction independent intelligent peripheral platform IP is to caller play cuing voice or information, comprise indicative information based on called subscriber's contextual model and option information in the voice of prompting or information, option information includes but not limited to: by setting key one call through, connect, enter voice mail by setting key three, by setting key four turns of private secretarys, directly on-hook by setting key two password; In reality is implemented, options can increase as required or reduce;
(363) if calling subscriber presses or input setting key one, management platform of then sending a telegram here is forwarded to service agent platform Service Broker calling, then service agent platform Service Broker is according to the CAMEL-Subscription-Information of other value-added services of called subscriber, calling is forwarded to the mobile value-added service platform providing the most high value-added business of current priority;
(364) if calling subscriber presses or input setting key two, management platform of then sending a telegram here instruction independent intelligent peripheral platform IP plays the information of input password to caller, after calling subscriber inputs password, incoming call management platform collects the input password of calling subscriber, and compared with being reserved in the authentication information in described personal data module with called subscriber, if authentication is passed through, management platform of then sending a telegram here is forwarded to service agent platform Service Broker calling, then service agent platform Service Broker is according to the CAMEL-Subscription-Information of other value-added services of called subscriber, calling is forwarded to the mobile value-added service platform that the most high value-added business of current priority is provided, if authentication is not passed through, then the management platform indicating services agent platform Service Broker that sends a telegram here discharges the connection of this calling, and then service agent platform Service Broker indicates moving exchanging center MSC to discharge the connection of this calling,
(365) if calling subscriber presses or input setting key three, management platform of then sending a telegram here is forwarded to service agent platform Service Broker calling, and then service agent platform Service Broker is forwarded to voice mail mobile value-added service platform calling again; Calling subscriber leaves a message successfully, and service agent platform Service Broker indicates moving exchanging center MSC to discharge the connection of this calling, and notice incoming call management platform, management platform of then sending a telegram here sends the prompting having fresh information in voice mail to called subscriber;
(366) if calling subscriber presses or input setting key four, management platform of then sending a telegram here is forwarded to service agent platform Service Broker calling, and then service agent platform Service Broker indicates moving exchanging center MSC that calling turn is exhaled on private secretary's phone of called subscriber;
(367) if calling subscriber selects direct on-hook, the management platform indicating services agent platform Service Broker that then sends a telegram here discharges the connection of this calling, and then service agent platform Service Broker indicates moving exchanging center MSC to discharge the connection of this calling;
(368) the phone that success is connected, management platform of sending a telegram here comprises that user really shuts down, very obstructed, false shutdown, false obstructed time the phone missed, notify called subscriber by the form of short message.
That called subscriber is except call-in of mobile telephone set intelligent management business of having contracted shown in Figure 10, also to contract virtual mobile private network VPMN business, the complete signaling process of above-mentioned incoming call gating flow process, namely: MSC/SSP receives calling, because user has contracted incoming call intelligent management business and virtual mobile private network VPMN business simultaneously, so according to the CAMEL-Subscription-Information of user and service key, trigger business is to service agent platform Service Broker; By the trunk code of MSC/SSP position, be placed in location number (Location Number) parameter in " start detection point " (IDP) message, and send IDP message to service agent platform Service Broker, comprise the service key corresponding with IN service in this IDP message; After service agent platform Service Broker receives IDP message, trigger priority judge business, preferential triggering incoming call intelligent management business, is sent to incoming call management platform by IDP message; After incoming call management platform receives IDP message, first authentication is carried out to the account of this IN service contracted user.If meet the incoming call gating condition of setting, then beam back " request report BCSM event " RRBE (Request Report BCSM Event) message by service agent platform Service Broker to MSC/SSP; Incoming call management platform sends " application is set up and is connected with independent IP " ETC (Establish TemporaryConnection) message by service agent platform Service Broker to MSC/SSP; MSC/SSP sends " initial address message " IAM (InitialAddress Message) to independent IP after receiving ETC message; " playback collects the digits " P & C (Prompt And Collect UserInformation) message is sent to IP after incoming call management platform receives response " ARI (Assit Request the Instructions) " message that IP returns; IP, to calling subscriber's playback, under informing that user is called and being in certain situation, and points out user to carry out Correlation selection; After user selects to continue to continue, IP always fulgurite platform reports playback to collect the digits result P & C (Prompt And Collect User Information) Result message; Incoming call management platform sends " continuing " Continue message to service agent platform Service Broker.Service agent platform Service Broker sends IDP message according to triggering rule to VPMN business SCP; VPMN value-added service platform is analyzed this IN service contracted user.If this account is effective, then beam back " request report BCSM event " RRBE (Request Report BCSM Event) message by service agent platform Service Broker to MSC/SSP; VPMN value-added service platform sends " Apply Charging " AC (Apply Charging) message by service agent platform Service Broker to MSC/SSP; VPMN value-added service platform sends " continuation " Continue message by service agent platform Service Broker to MSC/SSP; Above three signaling messages are designated RRBE/AC/CON in the drawings; After end of conversation, after either party on-hook of calling and called, MSC/SSP just reports " Apply Charging Report " ACR (Aplly Charging Report) signaling by service agent platform Service Broker to VPMN value-added service platform; MSC/SSP reports " BCSM event report " ERB (Event Report BCSM) signaling by service agent platform Service Broker to VPMN value-added service platform; VPMN value-added service platform sends " call release " RC (Release Call) signaling by service agent platform Service Broker, call release.
The straight-through condition of described incoming call interception condition, incoming call and incoming call gating condition are set in described incoming call management platform by user and/or system, priority relationship can be set between three kinds of conditions, the priority of interception condition of generally sending a telegram here is the highest, and the priority of incoming call gating condition is minimum;
Described incoming call interception condition include but not limited to following condition any one when occurring: caller ID in public blacklist, caller ID is in the blacklist of called subscriber;
Described incoming call leads directly to condition when including but not limited to that following condition meets simultaneously: caller ID not in public blacklist, caller ID in the white list of called subscriber, the contextual model of called subscriber is idle condition;
Described incoming call gating condition refers to the condition when interception condition of sending a telegram here does not meet with the straight-through condition of incoming call.Such as when the contextual model of called subscriber is following any one: true shutdown, very obstructed, false shutdown, false obstructed, emergency interference, busy, interruption-free, in session, in driving, in rest, at school, turn the private secretary, or when caller ID is neither in public blacklist, also not in the blacklist of called subscriber, time also not in the white list of called subscriber.
System and method applicant of the present invention has carried out a large amount of experiments on the net at a provincial experiments on mobile communication, wherein, service agent platform Service Broker have employed the service agent platform Service Broker product " service interaction parametric controller SICP " of applicant, this platform meets the service agent platform Service Broker technical specification of 3GPP TR 23.810, improve to some extent again simultaneously, see a Chinese invention patent application (patent name: based on dynamic forwarding method and the system of service agent of the applicant, application number: 201110377488.6), experiment comprises the functional test of incoming call management platform, terminal module functional test, call flow is tested, call delay test etc., obtain good experimental result.