Summary of the invention
In view of this, the objective of the invention is to invent a kind of system and method that can realize the call-in of mobile telephone set intelligent management while in conjunction with mobile communication network side function and mobile terminal side function, realize interception blacklist incoming call, avoid bothering of unnecessary phone, realize that simultaneously address list automatically upgrades and adds, sets up based on the social networks of address list etc.
In order to achieve the above object, the present invention proposes a kind of system that realizes the call-in of mobile telephone set intelligent management, comprise moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, independent intelligent peripheral platform IP, business operation support system BOSS, incoming call management platform and terminal module;
Described incoming call management platform comprises following functional module:
The common data module: be used for store and management towards overall network user's common data, common data includes but not limited to public blacklist, business marketing phone list and public telephone list;
Personal data module: be used for the users personal data of store and management and concrete independent of service, specifically comprise personal information, address list, blacklist, white list, group etc.; Realize automatic renewal and the automatic powder adding add operation of telex network record;
User situation mode module: be used for the current contextual model of store and management user, realize subscription, issue, renewal and the query manipulation of user situation pattern;
Incoming call handling module: the nucleus module that is described incoming call management platform, when having incoming call to enter to exhale, incoming call handling module and common data module, personal data module and user situation mode module are carried out alternately, caller ID is carried out real-time query and classification, then according to user's contextual model, and by the interactive interface module, incoming call is transmitted and processed;
The interactive interface module: the general-purpose interfaces such as web page, voice, short message, unstructured supplementary data traffic USSD, No.7 signaling are provided, be used for realizing described incoming call management platform and external network entity and user alternately;
Described terminal module is installed on user's portable terminal, carry out mutual special module as portable terminal and described incoming call management platform, be used for to realize the management of user situation pattern, the management of personal data, and to caller ID classify, mark and feedback processing;
The Core Feature of described incoming call management platform is that incoming call is called out control, comprise that by the control external network entity moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, independent intelligent peripheral platform IP etc. realize the switching control of incoming call, thereby realize the target of incoming call intelligent management;
Described incoming call management platform can be by strengthening mobile intelligent net the platform feature of service control point (SCP) realize the mutual signaling employing CAMEL Application Part CAP signaling between incoming call management platform and moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, the independent intelligent peripheral platform IP etc.;
Pass through the information mutual communication between HTML (Hypertext Markup Language) HTTP realization terminal module and the described incoming call management platform between described terminal module and the described interactive interface module;
Adopt man-machine language MML signaling to carry out alternately between described incoming call management platform and the business operation support system BOSS.
Described incoming call includes one or more of the audio call of exhaling, video call, short message, multimedia short message, voice mail etc.; Caller ID refers to initiate the telecom number of this time incoming call, comprises one or more of Mobile Directory Number, fixed telephone number, virtual-number, short codes, special service number etc.
Described public blacklist refers to endanger public security and the caller ID of public interest is gathered; Described business marketing phone list refers to the caller ID set for the business marketing purpose; Described public telephone list refers to provide the caller ID set of public service or commerce services;
Described public blacklist and business marketing phone list can be by the feedback report information that sends by terminal module from the user, relevant harassing call analysis platform one or more approach such as analysis result, internet harassing call Search Results set up;
When the user who is exceeded the different user of setting number or preset proportion when a caller ID reported, then this caller ID was listed in public blacklist by described incoming call management platform; When the user who is exceeded the different user of setting number or preset proportion when a caller ID was labeled as the business marketing phone, then this caller ID was listed in business marketing phone list by described incoming call management platform;
Described incoming call management platform is carried out periodically dynamic management to described public blacklist and/or business marketing phone list respectively according to the rule of setting; The rule of setting comprises one or more of following rule: surpass after a caller ID is down for set behind the duration then in the analysis result that does not appear at the harassing call analysis platform more than double by deletion from list, a caller ID, a caller ID continued to set in the duration not appear in the internet harassing call Search Results.
Described individual subscriber data is carried out differentiated control; One-level data priority is the highest, includes but not limited to: user's telephone number, user's name etc. one or more; Secondary data priority is taken second place, and comprises the one or more of user's multimedia head portrait, user's the pet name, user's personalized signature etc.; Three grades of data priority are minimum, include but not limited to user's birthday, blood group, constellation, sex etc. one or more; User's address list is when portable terminal shows, according to the high data of the preferential display level of the performance of portable terminal or be set by the user; Before call through, calling subscriber's personal information one or more may be displayed on called subscriber's the portable terminal, allow the called subscriber to the calling subscriber have one better cognitive.
Described user situation pattern include but not limited to true shutdown, very obstructed, false shutdown, false obstructed, emergency interference, busy, free time, interruption-free, in session, drive, have a rest, at school, turn the private secretary etc., the title of user situation pattern and kind are set by the unified setting of described incoming call management platform or by user individual;
Described user situation mode module realizes that the particular content of the subscription operation of user situation pattern is: user's contextual model must be subscribed according to the subscription rules of setting, and described subscription rules includes but not limited to must be through subscribed user's agreement;
Described user situation mode module realizes that the particular content of the issue operation of user situation pattern is: according to the issue rules of setting, issue the ordered user's of this booking reader contextual model to the booking reader; Described issue rules includes but not limited to whether the booking reader agrees the ordered user's of automatic reception contextual model, with which kind of ordered user's of frequency issue contextual model, the ordered user's of section issue contextual model etc. when;
Described user situation mode module realizes that the particular content of the renewal operation of user situation pattern is: user's contextual model must be updated or set according to the update rule of setting, and described update rule includes but not limited to and must carry out authentication to the user; Preferentially adopt http protocol to carry out the renewal operation of user situation pattern by data channel between described terminal module and the interactive interface module, obstructed or when breaking down when data channel, terminal module initiatively is initiated to the audio call of interactive interface module, and informs that the user carries out the renewal operation of contextual model by voice channel;
Described user situation mode module realizes that the particular content of the query manipulation of user situation pattern is: user's contextual model must be queried according to the rule searching of setting, and described rule searching includes but not limited to must must be in being queried user's address list through the Subscriber Number of the agreement that is queried the user, initiation query manipulation etc.;
The user in modes such as web page, voice, short message, unstructured supplementary data traffic USSD, realizes subscription, issue, renewal and the query manipulation of described user situation pattern by described interactive interface module; The user receives releasing news of ordered user situation pattern by described terminal module.
Described personal data module realizes that the automatic particular content that upgrades operation of telex network record is: according to the automatic update rule of address list of setting, when the personal information of at least one user in the telex network record changed, then this user's address list automatically upgraded and is synchronized on this user's the portable terminal; The automatic update rule of described address list includes but not limited to that telex network record upgrades must the process personal information change user's authentication of operation automatically; The described individual subscriber data one or more information that refers to personal information that changes changes; Described address list automatic synchronization is realized transfer of data by described terminal module and described interactive interface module by http protocol to customer mobile terminal.
Described personal data module realizes that the particular content of telex network record automatic powder adding add operation is:
The first situation is: after the calling and called conversation, if calling subscriber's personal information is not in called subscriber's address list, the management platform of then sending a telegram here is added rule automatically according to the address list of setting, calling subscriber's personal information is added in called subscriber's the address list, and is synchronized on called subscriber's the portable terminal; Described address list automatically adds rule and includes but not limited to that the automatic powder adding add operation must be through called subscriber's authentication;
The second situation is: although the telephone number of user A is not in the address list of user B, but the telephone number of user A appears in the user B address list two and above user's the address list, the management platform of then sending a telegram here is added rule automatically according to the address list of setting, the personal information of user A is added in the address list of user B, and is synchronized on the portable terminal of user B; Described address list automatically add rule include but not limited to the automatic powder adding add operation must be at first through the authentication of user A, and then through the authentication of user B.
Expansion along with number of users and network size, described incoming call management platform can arrange a plurality of, set-up mode is: each subnet or provincial net all are provided with the secondary incoming call management platform of oneself, the whole network arranges central authorities' incoming call management platform, and networking mode can be taked distributed networking or centralized networking;
Described distributed group net mode refers to that the incoming call flow process of call-in of mobile telephone set intelligent management service-user is all responsible by the secondary incoming call management platform of called subscriber's ownership place; The central authorities of the whole network incoming call management platform does not participate in the flow processing of incoming call, and central authorities' incoming call management platform is mainly used to concentrate and to the secondary incoming call management platform of each subnet or provincial net synchronously towards the whole network user's common data; Described users personal data must be kept at secondary incoming call management platform, and central authorities' incoming call management platform can not preserved users personal data;
Described centralized networking mode refers to that the incoming call of all call-in of mobile telephone set intelligent management service-users at first all is triggered to central authorities' incoming call management platform, and the subsequent treatment of calling is forwarded to called subscriber's ownership place secondary incoming call management platform by central authorities' incoming call management platform; Described users personal data must all be concentrated and be kept at central authorities' incoming call management platform, and secondary incoming call management platform can not preserved users personal data.
In order to achieve the above object, the present invention proposes a kind of method that realizes the call-in of mobile telephone set intelligent management, described method comprises following operating procedure:
(1) any one modes such as user by selecting business hall, portal website, voice, short message, terminal module are applied for the registration of and are become call-in of mobile telephone set intelligent management contracted user, the incoming call management platform by with the Interface realization service handling function of business operation support system BOSS, business operation support system BOSS system adds or revises user's service profile T-CSI at user's attaching position register HLR, and user's service profile T-CSI is synchronized to service agent platform Service Broker and incoming call management platform;
(2) when incoming call is arranged, moving exchanging center MSC/service switching point is from called subscriber's attaching position register HLR inquiring user CAMEL-Subscription-Information T-CSI; The call-in of mobile telephone set intelligent management is professional if the called subscriber has only contracted, and then moving exchanging center MSC/service switching point directly is triggered to the incoming call management platform calling out; If the called subscriber is except the call-in of mobile telephone set intelligent management business of having contracted, other value-added services of also having contracted, then moving exchanging center MSC/service switching point is triggered to first service agent platform Service Broker calling out, and then by service agent platform Service Broker calling is forwarded to the incoming call management platform;
(3) the incoming call handling module of incoming call management platform is according to caller ID, and then inquiry common data module, personal data module and user situation mode module are processed incoming call according to the incoming call handling flow process of setting; Described incoming call handling flow process is divided into incoming call interception flow process, the straight-through flow process of incoming call and incoming call gating flow process three classes.
The call-in of mobile telephone set intelligent management is professional if the called subscriber has only contracted, and the concrete steps of the incoming call interception flow process described in the described step (3) are:
(311) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the incoming call interception condition of setting;
(312) incoming call management platform indication independent intelligent peripheral platform IP is to caller play cuing voice or information;
(313) after suggestion voice or information finished, incoming call management platform indication moving exchanging center MSC discharged this call connection;
(314) the incoming call management platform sends incoming call interception notice to the called subscriber.
The call-in of mobile telephone set intelligent management is professional if the called subscriber has only contracted, and the concrete steps of the straight-through flow process of the incoming call described in the described step (3) are:
(321) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the straight-through condition of the incoming call of setting;
(322) incoming call management platform indication moving exchanging center MSC continues continuing of this calling.
The call-in of mobile telephone set intelligent management is professional if the called subscriber has only contracted, and the concrete steps of the incoming call gating flow process described in the described step (3) are:
(331) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the incoming call gating condition of setting;
(332) incoming call management platform indication independent intelligent peripheral platform IP is to caller play cuing voice or information, comprise indicative information and option information based on called subscriber's contextual model in the voice of prompting or the information, option information includes but not limited to: by setting key one call through, connect, enter voice mail, turn the private secretary, directly on-hook by setting key four by setting key three by setting key two passwords;
(333) if the calling subscriber presses or input setting key one, the management platform of then sending a telegram here indication moving exchanging center MSC continues continuing of this calling;
(334) if the calling subscriber presses or inputs setting key two, the management platform of then sending a telegram here indication independent intelligent peripheral platform IP plays the information of input password to caller, after the calling subscriber inputs password, the incoming call management platform is collected calling subscriber's input password, and compare with the authentication information that the called subscriber is reserved in the described personal data module, if authentication is passed through, the management platform of then sending a telegram here indication moving exchanging center MSC continues continuing of this calling; If authentication is not passed through, the management platform of then sending a telegram here indication moving exchanging center MSC discharges the connection of this calling;
(335) if the calling subscriber presses or input setting key three, the management platform of then sending a telegram here is forwarded to voice mail mobile value-added service platform to calling; After the calling subscriber left a message successfully, the incoming call management platform sent the prompting that fresh information is arranged in the voice mail to the called subscriber;
(336) if the calling subscriber presses or input setting key four, the management platform of then sending a telegram here turns the indication moving exchanging center MSC calling on private secretary's phone of exhaling the called subscriber;
(337) if the calling subscriber selects direct on-hook, the management platform of then sending a telegram here indication moving exchanging center MSC discharges the connection of this calling;
(338) the incoming call management platform the phone that not have successfully to connect comprise that the user really shuts down, very obstructed, vacation is shut down, the false phone of missing when obstructed, notify the called subscriber by the form of short message.
If the called subscriber except the call-in of mobile telephone set intelligent management business of having contracted, other value-added services of also having contracted, the concrete steps of incoming call described in the described step (3) interception flow process are:
(341) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the incoming call interception condition of setting;
(342) incoming call management platform indication independent intelligent peripheral platform IP is to caller play cuing voice or information;
(343) after suggestion voice or information finished, incoming call management platform indicating services agent platform Service Broker discharged this call connection;
(344) service agent platform Service Broker indication moving exchanging center MSC discharges this call connection;
(345) the incoming call management platform sends incoming call interception notice to the called subscriber.
If the called subscriber except call-in of mobile telephone set intelligent management business, other value-added services of also having contracted, the concrete steps of the straight-through flow process of the incoming call described in the described step (3) are:
(351) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the straight-through condition of the incoming call of setting;
(352) incoming call management platform indicating services agent platform Service Broker continues continuing of this calling;
(353) service agent platform Service Broker arrives corresponding mobile value-added service platform to this call diversion.
If the called subscriber except call-in of mobile telephone set intelligent management business, other value-added services of also having contracted, the concrete steps of the incoming call gating flow process described in the described step (3) are:
(361) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the incoming call gating condition of setting;
(362) incoming call management platform indication independent intelligent peripheral platform IP is to caller play cuing voice or information, comprise indicative information and option information based on called subscriber's contextual model in the voice of prompting or the information, option information includes but not limited to: by setting key one call through, connect, enter voice mail, turn the private secretary, directly on-hook by setting key four by setting key three by setting key two passwords;
(363) if the calling subscriber presses or inputs setting key one, the management platform of then sending a telegram here is forwarded to service agent platform Service Broker to calling, then service agent platform Service Broker is forwarded to calling on the mobile value-added service platform that the high value-added business of current priority is provided according to the CAMEL-Subscription-Information of other value-added services of called subscriber;
(364) if the calling subscriber presses or inputs setting key two, the management platform of then sending a telegram here indication independent intelligent peripheral platform IP plays the information of input password to caller, after the calling subscriber inputs password, the incoming call management platform is collected calling subscriber's input password, and compare with the authentication information that the called subscriber is reserved in the described personal data module, if authentication is passed through, the management platform of then sending a telegram here is forwarded to service agent platform Service Broker to calling, then service agent platform Service Broker is forwarded to calling on the mobile value-added service platform that the high value-added business of current priority is provided according to the CAMEL-Subscription-Information of other value-added services of called subscriber; If authentication is not passed through, the management platform of then sending a telegram here indicating services agent platform Service Broker discharges the connection of this calling, and then service agent platform Service Broker indication moving exchanging center MSC discharges the connection of this calling;
(365) if the calling subscriber presses or inputs setting key three, the management platform of then sending a telegram here is forwarded to service agent platform Service Broker to calling, and then service agent platform Service Broker is forwarded to voice mail mobile value-added service platform to calling again; After the calling subscriber left a message successfully, service agent platform Service Broker indication moving exchanging center MSC discharged the connection of this calling, and notice incoming call management platform, and the management platform of then sending a telegram here sends the prompting that fresh information is arranged in the voice mail to the called subscriber;
(366) if the calling subscriber presses or inputs setting key four, the management platform of then sending a telegram here is forwarded to service agent platform Service Broker to calling, and then service agent platform Service Broker indication moving exchanging center MSC turns calling on private secretary's phone of exhaling the called subscriber;
(367) if the calling subscriber selects direct on-hook, the management platform of then sending a telegram here indicating services agent platform Service Broker discharges the connection of this calling, and then service agent platform Service Broker indication moving exchanging center MSC discharges the connection of this calling;
(368) the incoming call management platform the phone that not have successfully to connect comprise that the user really shuts down, very obstructed, vacation is shut down, the false phone of missing when obstructed, notify the called subscriber by the form of short message.
Described incoming call interception condition, the straight-through condition of incoming call and incoming call gating condition are set in described incoming call management platform by user and/or system, can set priority relationship between three kinds of conditions, the priority of the interception condition of sending a telegram here generally speaking is the highest, and the priority of incoming call gating condition is minimum;
Described incoming call interception condition include but not limited to following condition any one when occurring: caller ID in public blacklist, caller ID is in called subscriber's blacklist etc.;
When the straight-through condition of described incoming call includes but not limited to that following condition satisfies simultaneously: caller ID not in public blacklist, caller ID in called subscriber's white list, called subscriber's contextual model is idle condition etc.;
Described incoming call gating condition refers to the condition when incoming call interception condition does not satisfy with the straight-through condition of incoming call.
Beneficial effect of the present invention is the unified intelligent processing method of having realized incoming call, not only realized anti-harassment, anti-bothering, and having realized the integrated function of the incoming call handling such as call leakage notification, voice mail, secretary's platform, the user who has greatly improved mobile communication experiences.More important is the foundation that can realize the social networks take telephone number as medium, promotes at present mainly take voice as leading man-to-man mobile communication to personalization, multimedization, intellectuality, social networking development.
Embodiment
For making the purpose, technical solutions and advantages of the present invention clearer, the present invention is described in further detail below in conjunction with accompanying drawing.
Referring to Fig. 1, introduce a kind of system that realizes the call-in of mobile telephone set intelligent management that the present invention proposes, comprise moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, independent intelligent peripheral platform IP, business operation support system BOSS, incoming call management platform and terminal module;
Described incoming call management platform comprises following functional module:
The common data module: be used for store and management towards overall network user's common data, common data includes but not limited to public blacklist, business marketing phone list and public telephone list;
Personal data module: be used for the users personal data of store and management and concrete independent of service, specifically comprise personal information, address list, blacklist, white list, group etc.; Realize automatic renewal and the automatic powder adding add operation of telex network record;
User situation mode module: be used for the current contextual model of store and management user, realize subscription, issue, renewal and the query manipulation of user situation pattern;
Incoming call handling module: the nucleus module that is described incoming call management platform, when having incoming call to enter to exhale, incoming call handling module and common data module, personal data module and user situation mode module are carried out alternately, caller ID is carried out real-time query and classification, then according to user's contextual model, and by the interactive interface module, incoming call is transmitted and processed;
The interactive interface module: the general-purpose interfaces such as web page, voice, short message, unstructured supplementary data traffic USSD, No.7 signaling are provided, be used for realizing described incoming call management platform and external network entity and user alternately;
Described terminal module is installed on user's portable terminal, carry out mutual special module as portable terminal and described incoming call management platform, be used for to realize the management of user situation pattern, the management of personal data, and to caller ID classify, mark and feedback processing; After having answered a business marketing phone such as the called subscriber, just can be labeled as the business marketing phone to caller ID, and give the incoming call management platform mark result feedback.
The Core Feature of described incoming call management platform is that incoming call is called out control, comprise that by the control external network entity moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, independent intelligent peripheral platform IP etc. realize the switching control of incoming call, thereby realize the target of incoming call intelligent management;
Described incoming call management platform can be by strengthening mobile intelligent net the platform feature of service control point (SCP) realize the mutual signaling employing CAMEL Application Part CAP signaling between incoming call management platform and moving exchanging center MSC/service switching point, service agent platform Service Broker, mobile value-added service platform, the independent intelligent peripheral platform IP etc.;
Pass through the information mutual communication between HTML (Hypertext Markup Language) HTTP realization terminal module and the described incoming call management platform between described terminal module and the described interactive interface module;
Adopt man-machine language MML signaling to carry out alternately between described incoming call management platform and the business operation support system BOSS.
Described incoming call includes one or more of the audio call of exhaling, video call, short message, multimedia short message, voice mail etc.; Caller ID refers to initiate the telecom number of this time incoming call, comprises one or more of Mobile Directory Number, fixed telephone number, virtual-number, short codes, special service number etc.
Described public blacklist refers to endanger public security and the caller ID of public interest is gathered; Described business marketing phone list refers to the caller ID set for the business marketing purpose; Described public telephone list refers to provide the caller ID set of public service or commerce services;
Described public blacklist and business marketing phone list can be by the feedback report information that sends by terminal module from the user, relevant harassing call analysis platform one or more approach such as analysis result, internet harassing call Search Results set up;
When the user who is exceeded the different user of setting number or preset proportion when a caller ID reported, then this caller ID was listed in public blacklist by described incoming call management platform; When the user who is exceeded the different user of setting number or preset proportion when a caller ID was labeled as the business marketing phone, then this caller ID was listed in business marketing phone list by described incoming call management platform;
Such as, when a caller ID was exceeded 500 different users of default or 50% user and reports, then this caller ID management platform of being sent a telegram here was listed public blacklist in;
Described incoming call management platform is carried out periodically dynamic management to described public blacklist and/or business marketing phone list respectively according to the rule of setting; The rule of setting comprises one or more of following rule: surpass after a caller ID is down for set behind the duration then in the analysis result that does not appear at the harassing call analysis platform more than double by deletion from list, a caller ID, a caller ID continued to set in the duration not appear in the internet harassing call Search Results.
Such as, a telephone number was put into public blacklist after 2 years, can delete from public blacklist; Perhaps lasting 12 moonsets of phone occur in internet harassing call Search Results, then can delete from public blacklist;
Described individual subscriber data is carried out differentiated control; One-level data priority is the highest, includes but not limited to: user's telephone number, user's name etc. one or more; Secondary data priority is taken second place, and comprises the one or more of user's multimedia head portrait, user's the pet name, user's personalized signature etc.; Three grades of data priority are minimum, include but not limited to user's birthday, blood group, constellation, sex, E-mail address etc. one or more; User's address list is when portable terminal shows, according to the high data of the preferential display level of the performance of portable terminal or be set by the user; Before call through, calling subscriber's personal information one or more may be displayed on called subscriber's the portable terminal, allow the called subscriber to the calling subscriber have one better cognitive.Individual subscriber data rich changed present cellphone subscriber's information and shown dullly, improved user's communication experiences.
Described user situation pattern include but not limited to true shutdown, very obstructed, false shutdown, false obstructed, emergency interference, busy, free time, interruption-free, in session, drive, have a rest, at school, turn the private secretary etc., the title of user situation pattern and kind are set by the unified setting of described incoming call management platform or by user individual;
In reality was implemented, user's contextual model can be revised according to actual needs, increases or delete; Described false shutdown refers to the actual not shutdown of called subscriber, but the feedback information that caller obtains is to say that the called subscriber shuts down; Described vacation is obstructed to be referred to that called user terminal is actual and can connect, and is the information of saying that the expressions such as called subscriber's out of reach or line be busy can not be connected but caller obtains; If described emergency interference refers to the called urgent thing that do not have, calling is disconnected, and as truly being in a hurry, after then prompt tone is heard in caller, inputs the button (such as " * " key) of certain setting, then call through;
Described user situation mode module realizes that the particular content of the subscription operation of user situation pattern is: user's contextual model must be subscribed according to the subscription rules of setting, and described subscription rules includes but not limited to must be through subscribed user's agreement;
Described user situation mode module realizes that the particular content of the issue operation of user situation pattern is: according to the issue rules of setting, issue the ordered user's of this booking reader contextual model to the booking reader; Described issue rules includes but not limited to whether the booking reader agrees the ordered user's of automatic reception contextual model, with which kind of ordered user's of frequency issue contextual model, the ordered user's of section issue contextual model etc. when;
Described user situation mode module realizes that the particular content of the renewal operation of user situation pattern is: user's contextual model must be updated or set according to the update rule of setting, and described update rule includes but not limited to and must carry out authentication to the user; Preferentially adopt http protocol to carry out the renewal operation of user situation pattern by data channel between described terminal module and the interactive interface module, obstructed or when breaking down when data channel, terminal module initiatively is initiated to the audio call of interactive interface module, and informs that the user carries out the renewal operation of contextual model by voice channel;
Want contextual model is changed into " free time " by " false shutdown " such as the user, if but at this moment data channel goes wrong, then terminal module can initiatively be initiated one to the audio call of interactive interface module, and guide the user to adopt the mode of voice that contextual model is made amendment, to avoid because of not carrying out time update and bring loss to the user contextual model;
Described user situation mode module realizes that the particular content of the query manipulation of user situation pattern is: user's contextual model must be queried according to the rule searching of setting, and described rule searching includes but not limited to must must be in being queried user's address list through the Subscriber Number of the agreement that is queried the user, initiation query manipulation etc.;
The user in modes such as web page, voice, short message, unstructured supplementary data traffic USSD, realizes subscription, issue, renewal and the query manipulation of described user situation pattern by described interactive interface module; The user receives releasing news of ordered user situation pattern by described terminal module.
Described personal data module realizes that the automatic particular content that upgrades operation of telex network record is: according to the automatic update rule of address list of setting, when the personal information of at least one user in the telex network record changes, increased a new telephone number or deleted a telephone number or changed head portrait etc. such as the user, then this user's address list automatically upgrades and is synchronized on this user's the portable terminal; The automatic update rule of described address list includes but not limited to that telex network record upgrades must the process personal information change user's authentication of operation automatically; The described individual subscriber data one or more information that refers to personal information that changes changes; Described address list automatic synchronization is realized transfer of data by described terminal module and described interactive interface module by http protocol to customer mobile terminal.
Described personal data module realizes that the particular content of telex network record automatic powder adding add operation is:
The first situation is: after the calling and called conversation, if calling subscriber's personal information is not in called subscriber's address list, the management platform of then sending a telegram here is added rule automatically according to the address list of setting, calling subscriber's personal information is added in called subscriber's the address list, and is synchronized on called subscriber's the portable terminal; Described address list automatically adds rule and includes but not limited to that the automatic powder adding add operation must be through called subscriber's authentication;
The second situation is: although the telephone number of user A is not in the address list of user B, but the telephone number of user A appears in the user B address list two and above user's the address list, the management platform of then sending a telegram here is added rule automatically according to the address list of setting, the personal information of user A is added in the address list of user B, and is synchronized on the portable terminal of user B; Described address list automatically add rule include but not limited to the automatic powder adding add operation must be at first through the authentication of user A, and then through the authentication of user B.The add operation of this address list automatic powder adding can promote to form the social networks take telephone number as medium, improves user's communication experiences.
Expansion along with number of users and network size, described incoming call management platform can arrange a plurality of, set-up mode is: each subnet or provincial net all are provided with the secondary incoming call management platform of oneself, the whole network arranges central authorities' incoming call management platform, and networking mode can be taked distributed networking or centralized networking;
Referring to Fig. 2, described distributed group net mode refers to that the incoming call flow process of call-in of mobile telephone set intelligent management service-user is all responsible by the secondary incoming call management platform of called subscriber's ownership place; The central authorities of the whole network incoming call management platform does not participate in the flow processing of incoming call, and central authorities' incoming call management platform is mainly used to concentrate and to the secondary incoming call management platform of each subnet or provincial net synchronously towards the whole network user's common data; Described users personal data must be kept at secondary incoming call management platform, and central authorities' incoming call management platform can not preserved users personal data;
Among Fig. 2, comprised 4 secondary incoming call management platforms, be in charge of four subnets or provincial net, incoming call is responsible for by the secondary incoming call management platform of called subscriber's ownership place.
Referring to Fig. 3, described centralized networking mode refers to that the incoming call of all call-in of mobile telephone set intelligent management service-users at first all is triggered to central authorities' incoming call management platform, and the subsequent treatment of calling is forwarded to called subscriber's ownership place secondary incoming call management platform by central authorities' incoming call management platform; Described users personal data must all be concentrated and be kept at central authorities' incoming call management platform, and secondary incoming call management platform can not preserved users personal data.
Among Fig. 3, also comprised 4 secondary incoming call management platforms, but all incoming calls at first all are triggered to central authorities' incoming call management platform.
Referring to Fig. 4, introduce a kind of method that realizes the call-in of mobile telephone set intelligent management that the present invention proposes, described method comprises following operating procedure:
(1) any one modes such as user by selecting business hall, portal website, voice, short message, terminal module are applied for the registration of and are become call-in of mobile telephone set intelligent management contracted user, the incoming call management platform by with the Interface realization service handling function of business operation support system BOSS, business operation support system BOSS system adds or revises user's service profile T-CSI at user's attaching position register HLR, and user's service profile T-CSI is synchronized to service agent platform Service Broker and incoming call management platform;
(2) when incoming call is arranged, moving exchanging center MSC/service switching point is from called subscriber's attaching position register HLR inquiring user CAMEL-Subscription-Information T-CSI; The call-in of mobile telephone set intelligent management is professional if the called subscriber has only contracted, and then moving exchanging center MSC/service switching point directly is triggered to the incoming call management platform calling out; If the called subscriber is except the call-in of mobile telephone set intelligent management business of having contracted, other value-added services of also having contracted, then moving exchanging center MSC/service switching point is triggered to first service agent platform Service Broker calling out, and then by service agent platform Service Broker calling is forwarded to the incoming call management platform;
(3) the incoming call handling module of incoming call management platform is according to caller ID, and then inquiry common data module, personal data module and user situation mode module are processed incoming call according to the incoming call handling flow process of setting; Described incoming call handling flow process is divided into incoming call interception flow process, the straight-through flow process of incoming call and incoming call gating flow process three classes.
The call-in of mobile telephone set intelligent management is professional if the called subscriber has only contracted, and the concrete steps of the incoming call interception flow process described in the described step (3) are:
(311) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the incoming call interception condition of setting;
(312) incoming call management platform indication independent intelligent peripheral platform IP is to caller play cuing voice or information;
(313) after suggestion voice or information finished, incoming call management platform indication moving exchanging center MSC discharged this call connection;
(314) the incoming call management platform sends incoming call interception notice to the called subscriber.
Shown in Figure 5 is the complete signaling process of above-mentioned incoming call interception flow process, and namely be: MSC/SSP receives calling, according to called subscriber's CAMEL-Subscription-Information and service key, triggers corresponding incoming call intelligent management professional; Trunk code with MSC/SSP position is placed in location number (Location Number) parameter in " start detection point " IDP message, and always electric management platform sends IDP message, comprises the service key corresponding with IN service in this IDP message; After the incoming call management platform is received IDP message, first this IN service contracted user's account carried out authentication.If satisfy the incoming call interception condition of setting, then beam back " request report BCSM event " RRBE(Request Report BCSM Event to MSC/SSP) message; The incoming call management platform sends " application is set up and is connected with independent IP " ETC(Establish Temporary Connection to MSC/SSP) message; MSC/SSP receives that the backward independent IP of ETC message sends " initial address message " IAM(Initial Address Message); The incoming call management platform receives that IP returns replys " ARI(Assit Request Instructions) ", and the backward IP of message sends " playback " PA(Play Announcement) message; After playback finished, IP always electric management platform returned response message " SRR(Specialized Resouce Report) "; The incoming call management platform sends " call release " RC(Release Call) signaling, call release.
The call-in of mobile telephone set intelligent management is professional if the called subscriber has only contracted, and the concrete steps of the straight-through flow process of the incoming call described in the described step (3) are:
(321) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the straight-through condition of the incoming call of setting;
(322) incoming call management platform indication moving exchanging center MSC continues continuing of this calling.
Shown in Figure 6 is the complete signaling process of the straight-through flow process of above-mentioned incoming call, and namely be: MSC/SSP receives calling, according to called subscriber's CAMEL-Subscription-Information and service key, triggers corresponding incoming call intelligent management professional; Trunk code with MSC/SSP position, be placed on " start detection point " (IDP) in location number (Location Number) parameter in the message, and always electric management platform sends IDP message, comprises the service key corresponding with IN service in this IDP message; After the incoming call management platform is received IDP message, first this IN service contracted user's account carried out authentication.If satisfy the straight-through condition of the incoming call of setting, send " continuing " Continue message in the TC_END mode then for MSC/SSP.
The call-in of mobile telephone set intelligent management is professional if the called subscriber has only contracted, and the concrete steps of the incoming call gating flow process described in the described step (3) are:
(331) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the incoming call gating condition of setting;
(332) incoming call management platform indication independent intelligent peripheral platform IP is to caller play cuing voice or information, comprise indicative information and option information based on called subscriber's contextual model in the voice of prompting or the information, option information includes but not limited to: by setting key one call through, connect, enter voice mail, turn the private secretary, directly on-hook by setting key four by setting key three by setting key two passwords; In reality was implemented, options can increase or reduce as required;
(333) if the calling subscriber presses or input setting key one, the management platform of then sending a telegram here indication moving exchanging center MSC continues continuing of this calling;
(334) if the calling subscriber presses or inputs setting key two, the management platform of then sending a telegram here indication independent intelligent peripheral platform IP plays the information of input password to caller, after the calling subscriber inputs password, the incoming call management platform is collected calling subscriber's input password, and compare with the authentication information that the called subscriber is reserved in the described personal data module, if authentication is passed through, the management platform of then sending a telegram here indication moving exchanging center MSC continues continuing of this calling; If authentication is not passed through, the management platform of then sending a telegram here indication moving exchanging center MSC discharges the connection of this calling;
(335) if the calling subscriber presses or input setting key three, the management platform of then sending a telegram here is forwarded to voice mail mobile value-added service platform to calling; After the calling subscriber left a message successfully, the incoming call management platform sent the prompting that fresh information is arranged in the voice mail to the called subscriber;
(336) if the calling subscriber presses or input setting key four, the management platform of then sending a telegram here turns the indication moving exchanging center MSC calling on private secretary's phone of exhaling the called subscriber;
(337) if the calling subscriber selects direct on-hook, the management platform of then sending a telegram here indication moving exchanging center MSC discharges the connection of this calling;
(338) the incoming call management platform the phone that not have successfully to connect comprise that the user really shuts down, very obstructed, vacation is shut down, the false phone of missing when obstructed, notify the called subscriber by the form of short message.
Shown in Figure 7 is the complete signaling process of above-mentioned incoming call gating flow process, and namely be: MSC/SSP receives calling, according to called subscriber's CAMEL-Subscription-Information and service key, triggers corresponding incoming call intelligent management professional; Trunk code with MSC/SSP position, be placed on " start detection point " (IDP) in location number (Location Number) parameter in the message, and always electric management platform sends IDP message, comprises the service key corresponding with IN service in this IDP message; After the incoming call management platform is received IDP message, first this IN service contracted user's account carried out authentication.If satisfy the incoming call gating condition of setting, then beam back " request report BCSM event " RRBE(Request Report BCSM Event to MSC/SSP) message; The incoming call management platform sends " application is set up and is connected with independent IP " ETC(Establish Temporary Connection to MSC/SSP) message; MSC/SSP receives that the backward independent IP of ETC message sends " initial address message " IAM(Initial Address Message); The incoming call management platform receives that IP returns replys " ARI(AssitRequestInstructions) ", and the backward IP of message sends " playback collects the digits " P﹠amp; C(Prompt And Collect User Information) message; IP is to calling subscriber's playback, informs that the user is called to be under certain contextual model, and the prompting user selection of being correlated with; After user selection continued to continue, IP always electric management platform reported the playback as a result P﹠amp that collects the digits; C(Prompt And Collect User Information) Result message; The incoming call management platform sends " continuing " Continue message in the TC_END mode to MSC/SSP.
If the called subscriber except the call-in of mobile telephone set intelligent management business of having contracted, other value-added services of also having contracted, the concrete steps of incoming call described in the described step (3) interception flow process are:
(341) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the incoming call interception condition of setting;
(342) incoming call management platform indication independent intelligent peripheral platform IP is to caller play cuing voice or information;
(343) after suggestion voice or information finished, incoming call management platform indicating services agent platform Service Broker discharged this call connection;
(344) service agent platform Service Broker indication moving exchanging center MSC discharges this call connection;
(345) the incoming call management platform sends incoming call interception notice to the called subscriber.
The called subscriber of being shown in Figure 8 is except the call-in of mobile telephone set intelligent management business of having contracted, the virtual mobile private network VPMN that also contracted is professional, the complete signaling process of above-mentioned incoming call interception flow process, namely be: MSC/SSP receives calling, professional and the virtual mobile private network VPMN of incoming call intelligent management is professional because the called subscriber has contracted simultaneously, so according to called subscriber's CAMEL-Subscription-Information and service key, trigger Business-to-Business agent platform Service Broker; Trunk code with MSC/SSP position, be placed on " start detection point " (IDP) in location number (Location Number) parameter in the message, and always electric management platform sends IDP message, comprises the service key corresponding with IN service in this IDP message; After service agent platform Service Broker receives IDP message, business is triggered priority judge, the preferential incoming call intelligent management business that triggers sends to the incoming call management platform with IDP message; After the incoming call management platform is received IDP message, first this IN service contracted user's account carried out authentication.If satisfy the incoming call interception condition of setting, then beam back " request report BCSM event " RRBE(Request Report BCSM Event by service agent platform Service Broker to MSC/SSP) message; The incoming call management platform sends " application is set up and is connected with independent IP " ETC(Establish Temporary Connection by service agent platform Service Broker to MSC/SSP) message; MSC/SSP receives that the backward independent IP of ETC message sends " initial address message " IAM(Initial Address Message); The incoming call management platform receives that IP returns replys " ARI(Assit Request Instructions) ", and the backward IP of message sends " playback " PA(Play Announcement) message; After playback finished, IP always electric management platform returned response message " SRR(Specialized Resouce Report) "; The incoming call management platform sends " call release " RC(Release Call by service agent platform Service Broker to MSC/SSP) signaling, call release.
If the called subscriber except call-in of mobile telephone set intelligent management business, other value-added services of also having contracted, the concrete steps of the straight-through flow process of the incoming call described in the described step (3) are:
(351) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the straight-through condition of the incoming call of setting;
(352) incoming call management platform indicating services agent platform Service Broker continues continuing of this calling;
(353) service agent platform Service Broker arrives corresponding mobile value-added service platform to this call diversion.
The called subscriber of being shown in Figure 9 is except the call-in of mobile telephone set intelligent management business of having contracted, the virtual mobile private network VPMN that also contracted is professional, the complete signaling process of the straight-through flow process of above-mentioned incoming call, namely be: MSC/SSP receives calling, professional and the virtual mobile private network VPMN of incoming call intelligent management is professional because the called subscriber has contracted simultaneously, so according to called subscriber's CAMEL-Subscription-Information and service key, trigger Business-to-Business agent platform Service Broker; Trunk code with MSC/SSP position, be placed on " start detection point " (IDP) in location number (Location Number) parameter in the message, and to service agent platform Service Broke transmission IDP message, comprise the service key corresponding with IN service in this IDP message; After service agent platform Service Broker receives IDP message, business is triggered priority judge, the preferential incoming call intelligent management business that triggers sends to the incoming call management platform with IDP message; After the incoming call management platform is received IDP message, first this IN service contracted user's account carried out authentication.If satisfy the straight-through condition of the incoming call of setting, then return " continuing " Continue message to service agent platform Service Broker.Service agent platform Service Broker arrives the VPMN value-added service platform according to triggering rule FORWARD IDP message; The VPMN value-added service platform is analyzed this IN service contracted user.If this account is effective, then beam back " request report BCSM event " RRBE(Request Report BCSM Event to MSC/SSP) message; The VPMN value-added service platform sends " Apply Charging " AC(Apply Charging to MSC/SSP) message; The VPMN value-added service platform sends " continuation " Continue message to MSC/SSP; Above three signaling messages are designated RRBE/AC/CON in the drawings; Behind the end of conversation, after either party on-hook of calling and called, MSC/SSP just reports " Apply Charging Report " ACR(Aplly Charging Report to the VPMN value-added service platform) signaling; MSC/SSP reports " BCSM event report " ERB(Event Report BCSM to the VPMN value-added service platform) signaling; The VPMN value-added service platform sends " call release " RC(Release Call) signaling, call release.
If the called subscriber except call-in of mobile telephone set intelligent management business, other value-added services of also having contracted, the concrete steps of the incoming call gating flow process described in the described step (3) are:
(361) the incoming call handling module of incoming call management platform is inquired about respectively common data module, personal data module and user situation mode module according to caller ID, confirms to satisfy the incoming call gating condition of setting;
(362) incoming call management platform indication independent intelligent peripheral platform IP is to caller play cuing voice or information, comprise indicative information and option information based on called subscriber's contextual model in the voice of prompting or the information, option information includes but not limited to: by setting key one call through, connect, enter voice mail, turn the private secretary, directly on-hook by setting key four by setting key three by setting key two passwords; In reality was implemented, options can increase or reduce as required;
(363) if the calling subscriber presses or inputs setting key one, the management platform of then sending a telegram here is forwarded to service agent platform Service Broker to calling, then service agent platform Service Broker is forwarded to calling on the mobile value-added service platform that the high value-added business of current priority is provided according to the CAMEL-Subscription-Information of other value-added services of called subscriber;
(364) if the calling subscriber presses or inputs setting key two, the management platform of then sending a telegram here indication independent intelligent peripheral platform IP plays the information of input password to caller, after the calling subscriber inputs password, the incoming call management platform is collected calling subscriber's input password, and compare with the authentication information that the called subscriber is reserved in the described personal data module, if authentication is passed through, the management platform of then sending a telegram here is forwarded to service agent platform Service Broker to calling, then service agent platform Service Broker is forwarded to calling on the mobile value-added service platform that the high value-added business of current priority is provided according to the CAMEL-Subscription-Information of other value-added services of called subscriber; If authentication is not passed through, the management platform of then sending a telegram here indicating services agent platform Service Broker discharges the connection of this calling, and then service agent platform Service Broker indication moving exchanging center MSC discharges the connection of this calling;
(365) if the calling subscriber presses or inputs setting key three, the management platform of then sending a telegram here is forwarded to service agent platform Service Broker to calling, and then service agent platform Service Broker is forwarded to voice mail mobile value-added service platform to calling again; After the calling subscriber left a message successfully, service agent platform Service Broker indication moving exchanging center MSC discharged the connection of this calling, and notice incoming call management platform, and the management platform of then sending a telegram here sends the prompting that fresh information is arranged in the voice mail to the called subscriber;
(366) if the calling subscriber presses or inputs setting key four, the management platform of then sending a telegram here is forwarded to service agent platform Service Broker to calling, and then service agent platform Service Broker indication moving exchanging center MSC turns calling on private secretary's phone of exhaling the called subscriber;
(367) if the calling subscriber selects direct on-hook, the management platform of then sending a telegram here indicating services agent platform Service Broker discharges the connection of this calling, and then service agent platform Service Broker indication moving exchanging center MSC discharges the connection of this calling;
(368) the incoming call management platform the phone that not have successfully to connect comprise that the user really shuts down, very obstructed, vacation is shut down, the false phone of missing when obstructed, notify the called subscriber by the form of short message.
The called subscriber of being shown in Figure 10 is except the call-in of mobile telephone set intelligent management business of having contracted, the virtual mobile private network VPMN that also contracted is professional, the complete signaling process of above-mentioned incoming call gating flow process, namely be: MSC/SSP receives calling, professional and the virtual mobile private network VPMN of incoming call intelligent management is professional because the user has contracted simultaneously, so according to user's CAMEL-Subscription-Information and service key, trigger Business-to-Business agent platform Service Broker; Trunk code with MSC/SSP position, be placed on " start detection point " (IDP) in location number (Location Number) parameter in the message, and to service agent platform Service Broker transmission IDP message, comprise the service key corresponding with IN service in this IDP message; After service agent platform Service Broker receives IDP message, business is triggered priority judge, the preferential incoming call intelligent management business that triggers sends to the incoming call management platform with IDP message; After the incoming call management platform is received IDP message, first this IN service contracted user's account carried out authentication.If satisfy the incoming call gating condition of setting, then beam back " request report BCSM event " RRBE(Request Report BCSM Event by service agent platform Service Broker to MSC/SSP) message; The incoming call management platform sends " application is set up and is connected with independent IP " ETC(Establish Temporary Connection by service agent platform Service Broker to MSC/SSP) message; MSC/SSP receives that the backward independent IP of ETC message sends " initial address message " IAM(Initial Address Message); The incoming call management platform receives that IP returns replys " ARI(Assit Request Instructions) ", and the backward IP of message sends " playback collects the digits " P﹠amp; C(Prompt And Collect UserInformation) message; IP is to calling subscriber's playback, informs that the user is called to be under certain situation, and the prompting user selection of being correlated with; After user selection continued to continue, IP always electric management platform reported the playback as a result P﹠amp that collects the digits; C(Prompt And Collect User Information) Result message; The incoming call management platform sends " continuing " Continue message to service agent platform Service Broker.Service agent platform Service Broker sends IDP message according to triggering rule to the professional SCP of VPMN; The VPMN value-added service platform is analyzed this IN service contracted user.If this account is effective, then beam back " request report BCSM event " RRBE(Request Report BCSM Event by service agent platform Service Broker to MSC/SSP) message; The VPMN value-added service platform sends " Apply Charging " AC(Apply Charging by service agent platform Service Broker to MSC/SSP) message; The VPMN value-added service platform sends " continuation " Continue message by service agent platform Service Broker to MSC/SSP; Above three signaling messages are designated RRBE/AC/CON in the drawings; Behind the end of conversation, after either party on-hook of calling and called, MSC/SSP just reports " Apply Charging Report " ACR(Aplly Charging Report by service agent platform Service Broker to the VPMN value-added service platform) signaling; MSC/SSP reports " BCSM event report " ERB(Event Report BCSM by service agent platform Service Broker to the VPMN value-added service platform) signaling; The VPMN value-added service platform sends " call release " RC(Release Call by service agent platform Service Broker) signaling, call release.
Described incoming call interception condition, the straight-through condition of incoming call and incoming call gating condition are set in described incoming call management platform by user and/or system, can set priority relationship between three kinds of conditions, the priority of the interception condition of sending a telegram here generally speaking is the highest, and the priority of incoming call gating condition is minimum;
Described incoming call interception condition include but not limited to following condition any one when occurring: caller ID in public blacklist, caller ID is in called subscriber's blacklist etc.;
When the straight-through condition of described incoming call includes but not limited to that following condition satisfies simultaneously: caller ID not in public blacklist, caller ID in called subscriber's white list, called subscriber's contextual model is idle condition etc.;
Described incoming call gating condition refers to the condition when incoming call interception condition does not satisfy with the straight-through condition of incoming call.When being following any one such as the contextual model as the called subscriber: true shutdown, very obstructed, false shutdown, false obstructed, emergency interference, busy, interruption-free, in session, drive, have a rest, at school, turn the private secretary etc., perhaps work as caller ID neither in public blacklist, also not in called subscriber's blacklist, in the time of also not in called subscriber's white list.
System and method applicant of the present invention has carried out a large amount of experiments on the net at a provincial experiments on mobile communication, wherein, service agent platform Service Broker has adopted applicant's service agent platform Service Broker product " service interaction control platform SICP ", this platform meets the service agent platform Service Broker technical specification of 3GPP TR 23.810, improve to some extent again simultaneously, Chinese invention patent application (patent name: service based agency's dynamic forwarding method and system referring to the applicant, application number: 201110377488.6), experiment comprises the functional test of incoming call management platform, the terminal module functional test, the call flow test, call delay tests etc. have obtained good experimental result.