CN110245162A - Intellectual property self-help serving system and method - Google Patents
Intellectual property self-help serving system and method Download PDFInfo
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- CN110245162A CN110245162A CN201910613364.XA CN201910613364A CN110245162A CN 110245162 A CN110245162 A CN 110245162A CN 201910613364 A CN201910613364 A CN 201910613364A CN 110245162 A CN110245162 A CN 110245162A
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Abstract
The invention discloses a kind of intellectual property self-help serving system and methods, it include: back-stage management end, background server and smart phone, back-stage management end is provided with customer management module, customer management module includes client's adding unit, customer unit, client's adding unit is for being arranged new customer unit, each customer unit includes essential information subelement, business information subelement, essential information subelement is used to edit the essential information of corresponding client, and business information subelement is used to edit the application information and progress msg of the intellectual property business of corresponding client；Background server is used to receive and store the essential information of the client of back-stage management end upload and the application information and progress msg of intellectual property business；Client is networked by smart phone accesses background server progress information inquiry.Method of the invention is used for above-mentioned system.The present invention, which reduces, links up cost, and information transmits timeliness enhancing, and communication efficiency improves, and inquires convenient and efficient.
Description
Technical field
Present invention is generally directed to intellectual property service fields, in particular to a kind of intellectual property Self-Service
System and method.
Background technique
Currently, intellectual property agency is usually in a manner of sending Email by information such as the state of case and progresses
Inform client, if client wants to know the information such as state or the progress of the case of its agency by agreement mechanism, usually there are two types of mode,
One is the Emails of waiting agents mechanism, but this mode passively waited cannot be experienced well to client, especially when
When agency's case load is larger, agency process personnel carry out the heavy workload of mail notification, the waiting of single client
Time is long, and the timeliness that information is conveyed is poor, needs to increase process personnel to improve timeliness, this makes the use of agency again
People's increased costs；Another way be client actively make a phone call or by way of social software contact agent mechanism process
Personnel inquire that this mode must occupy client and the normal working hours of process personnel links up, and not only reduce both sides
Working efficiency, also add communication cost.
Therefore, industry needs the low communication cost of one kind and conveniently intellectual property self-help serving system and method.
Summary of the invention
A primary object of the present invention is to overcome at least one defect of the above-mentioned prior art, provides a kind of low communication
Cost and conveniently intellectual property self-help serving system and method.
For achieving the above object, the present invention adopts the following technical scheme:
According to an aspect of the invention, there is provided a kind of intellectual property self-help serving system, the system comprises: backstage
Management end, background server and smart phone,
The back-stage management end is provided with customer management module, and the customer management module includes client's adding unit, visitor
Family unit, client's searching unit, client's adding unit is for being arranged new customer unit, the settable n of customer unit
A, n >=0 and n are integer, and each corresponding client of the customer unit, each customer unit includes essential information
Subelement, password resetting subelement, deletes subelement at business information subelement, and the essential information subelement is for editor couple
Answer the essential information of client, the business information subelement be used to edit the intellectual property business of corresponding client application information and
Progress msg, the password resetting subelement are used to revert to the client password just when corresponding client forgets client password
Beginning password, the deletion subelement are used for according to input for deleting corresponding customer unit, client's searching unit
The search criterion of client's searching unit finds out the customer unit for meeting the search criterion；
The background server is connected with the back-stage management end by internet, and the background server is for receiving simultaneously
Store the essential information for the client that the back-stage management end uploads and the application information and progress msg of intellectual property business；
The smart phone is connected with the background server by internet, and client accesses institute by the smart phone
Background server is stated, to inquire the essential information of the client and the application information and progress msg of intellectual property business.
According to an embodiment of the present invention, the back-stage management end is additionally provided with background user management module, after described
Platform user management module is used to add or delete the user at the back-stage management end, and controls the user and managed using the backstage
Manage the permission at end.
According to an embodiment of the present invention, the back-stage management end is additionally provided with banner management module, the banner pipe
Reason module is used to add or delete the banner in the banner unit of the smart phone, and controls banner in the banner unit
Displaying sequence.
According to an embodiment of the present invention, the back-stage management end is additionally provided with class of service management module, the industry
Business category management module is used to add or delete the class of service of intellectual property, and the class of service includes patent business, trade mark
Business and copyright business.
According to an embodiment of the present invention, the smart phone is provided with login unit, and client passes through in the login
Unit inputs customer accounting code and client password obtains the permission for accessing the background server.
According to an embodiment of the present invention, the smart phone is provided with patent business unit, trade mark business unit, version
Weigh business unit, client by the patent business unit, the trade mark business unit and the copyright business unit respectively into
Enter the patent service lists, trade mark service lists and copyright service lists of the client, the patent service lists, the trade mark
Service lists and the copyright service lists separately include the application information and progress msg, trade mark industry of the patent business of client
Application information and progress msg, the application information and progress msg of copyright business of business.
According to an embodiment of the present invention, the patent service lists, the trade mark service lists and the copyright industry
Business list, which is provided with, checks mark, described to check that mark includes having checked mark and not checked mark, is respectively used to label visitor
Family has checked processing business and updates information and has not checked processing business and updates information.
According to an embodiment of the present invention, the smart phone is provided with basic document unit, my business unit, visitor
The essential information of the client is inquired at family by the basic document unit, and client's my business unit described in can inquire institute
State the application information and progress msg of the patent business of client, the application information of trade mark business and progress msg, copyright business
Application information and progress msg.
According to an embodiment of the present invention, the smart phone is provided with banner unit, Modify password unit, exits and step on
Unit is recorded, the banner unit is used to show the banner of the banner management module addition, and the Modify password unit is for visitor
Client password is voluntarily modified at family, and the unit of logging off is for exiting the logging state of customer accounting code.
According to another aspect of the present invention, a kind of intellectual property self-help service method is additionally provided, the method is used for
As above any intellectual property self-help serving system, which comprises
At the back-stage management end, new customer unit is arranged by client's adding unit, and the client is single
First synchronized upload is to the background server；
In the customer unit, the essential information of client is corresponded to by the essential information subelement editor, and by institute
Essential information synchronized upload is stated to the background server；
In the customer unit, the Shen of the intellectual property business of client is corresponded to by the business information subelement editor
Please information and progress msg, and by the application information and progress msg synchronized upload to the background server；
The smart phone by background server described in internet access, thus inquire the essential information of the client with
And the application information and progress msg of intellectual property business.
As shown from the above technical solution, it the advantages of intellectual property self-help serving system of the invention and has the active effect that
In the present invention, by back-stage management end to the essential information of each client and the application information of intellectual property business
Editor's setting is carried out with progress msg, and synchronized upload, to background server, client passes through internet access on smart phone
Background server, so that the essential information of corresponding client and the application information and progress msg of intellectual property business are inquired,
The workload for reducing process personnel reduces communication cost, the timeliness enhancing of information transmitting, and communication efficiency improves, client
More convenient and quicker is inquired, customer satisfaction improves, and has very high economy, is extremely suitble in the industry cycle promote the use of.
Detailed description of the invention
In order to illustrate the technical solutions in the embodiments of the present application or in the prior art more clearly, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
The some embodiments recorded in application, for those of ordinary skill in the art, without creative efforts,
Other attached drawings can also be obtained such as these attached drawings.
Fig. 1 is a structural schematic diagram of one embodiment of the invention intellectual property self-help serving system.
Fig. 2 is another structural schematic diagram of one embodiment of the invention intellectual property self-help serving system.
Wherein, the reference numerals are as follows:
1, back-stage management end；11, user log-in block；12, background user management module；121, Role Management unit；
122, user setting unit；123, user password modifies unit；13, banner management module；131, banner adding unit；14, industry
Business category management module；141, classification adding unit；15, customer management module；151, client's adding unit；152, Ke Hudan
Member；1521, essential information subelement；1522, business information subelement；1523, password resets subelement；1524, it is single to delete son
Member；153, client's searching unit；2, background server；3, third-party server；4, smart phone；41, unit is logged in；42, horizontal
Width unit；43, patent business unit；44, trade mark business unit；45, copyright business unit；46, basic document unit；47, I
Business unit；48, Modify password unit；49, it logs off unit.
Specific embodiment
Example embodiment is described more fully with reference to the drawings.However, example embodiment can be with a variety of shapes
Formula is implemented, and is not understood as limited to embodiment set forth herein；On the contrary, thesing embodiments are provided so that the present invention will
Fully and completely, and by the design of example embodiment comprehensively it is communicated to those skilled in the art.Identical attached drawing in figure
Label indicates same or similar structure, thus the detailed description that will omit them.
It is described below, is carried out referring to attached drawing, the attached drawing forms of the invention one to difference of the invention is exemplary
Part, and different exemplary structures, system and the step that many aspects of the invention can be achieved wherein are shown by way of example
Suddenly.It should be understood that other specified schemes of component, structure, exemplary means, system and step can be used, and can be not inclined
Structural and functional modification is carried out in the case where from the scope of the invention.Although moreover, in this specification can be used term " top ",
" bottom ", " front ", " rear portion ", " side " etc. describe different example features and element of the invention, but these terms
With in this article merely for convenient, such as such as attached exemplary direction described in figure.Any content in this specification is not answered
The specific three dimensional direction for being interpreted as Structure of need is just fallen within the scope of the present invention.
Fig. 1 is a structural schematic diagram of one embodiment of the invention intellectual property self-help serving system.
Fig. 2 is another structural schematic diagram of one embodiment of the invention intellectual property self-help serving system.
As depicted in figs. 1 and 2, the intellectual property self-help serving system of the embodiment includes: back-stage management end 1, backstage clothes
Business device 2 and smart phone 4, back-stage management end 1 are provided with customer management module 15, and customer management module 15 includes that client adds list
First 151, customer unit 152, client's searching unit 153, client's adding unit 151 is for being arranged new customer unit 152, client
Unit 152 settable n, n >=0 and n is integer, the corresponding client of each customer unit 152, each customer unit 152 is
Including essential information subelement 1521, business information subelement 1522, password resetting subelement 1523, subelement 1524 is deleted,
Essential information subelement 1521 is used to edit the essential information of corresponding client, and business information subelement 1522 is for editing corresponding visitor
The application information and progress msg of the intellectual property business at family, password resetting subelement 1523 are used to forget client as corresponding client
Client password is reverted into initial password when password, deletes subelement 1524 for deleting corresponding customer unit 152, Ke Hucha
Look for unit 153 for finding out the customer unit for meeting search criterion according to the search criterion of input client's searching unit 153
152；Background server 2 is connected with back-stage management end 1 by internet, and background server 2 is for receiving and storing back-stage management
The essential information for the client that end 1 uploads and the application information and progress msg of intellectual property business；Smart phone 4 and backstage take
Be engaged in device 2 by internet be connected, client by smart phone 4 access background server 2, thus inquire the essential information of client with
And the application information and progress msg of intellectual property business.
In the embodiment, back-stage management end 1 be may be provided in the calculating equipment of intellectual property agency, such as computer
And its related accessory, back-stage management end 1 connect background server 2 by internet with will be in the operation and volume at back-stage management end 1
Content synchronization is collected to background server 2；Back-stage management end 1 is equipped with user log-in block 11, and user can be in user log-in block 11
Middle to input user name and user password to obtain the permission being read and writen to background server 2, user is intellectual property
The process personnel or other staff of agency.
In the embodiment, back-stage management end 1 is additionally provided with background user management module 12, manages for adding or deleting backstage
The user at end 1 is managed, and controls the permission that user uses back-stage management end 1；Background user management module 12 includes Role Management list
Member 121, user setting unit 122 and user password modify unit 123, and Role Management unit 121 includes that role adds subelement,
One, two or more roles can be added by adding subelement by role, and role's title is arranged for each role, such as
Settable one-level management person, second level administrator, while back-stage management possessed by the corresponding role of settable role's title is weighed
Limit, back-stage management permission include to Role Management unit 121, user setting unit 122, user password modification unit 123, banner
The operating right of management module 13, class of service management module 14, customer management module 15, that is, the permission changed and be arranged, example
Such as may be configured as one-level management person have to user password modification unit 123 operating right, and second level administrator do not have pair
The operating right of user password modification unit 123；User setting unit 122 includes that addition user's subelement and deletion user's are single
Member can add one, two or more users by adding user's subelement, and be each user setting user name, use
Family password, identity, Real Name, User Status and affiliated role, identity therein may include administrator and ordinary user, user
State includes allowing to log in and forbid to log in, and is usually arranged as allowing to log in, can be by phase if the personnel of chance leaving office or other situations
It is set as forbidding logging in using family, affiliated role includes the role being arranged in Role Management unit 121, single by deleting user's
Member can delete the existing subscriber at back-stage management end 1；It can be modified by user password modification unit 123 corresponding with user name
User password.
In the embodiment, back-stage management end 1 is additionally provided with banner management module 13, for adding or deleting smart phone 4
Banner unit 42 in banner, and control banner in banner unit 42 displaying sequence；Banner management module 13 includes banner
Adding unit 131, banner are used to show publicity on the banner unit 42 of smart phone 4, can be added by banner adding unit 131
Add one, two or more banners, and the display order of each banner is set and whether is shown, each banner is correspondingly arranged on cross
Whether width delete button shows button, banner Edit button, and banner delete button is for deleting corresponding banner, if displaying is pressed
For being fast arranged whether corresponding banner shows in the banner unit 42 of smart phone 4, banner Edit button is used for phase button
It answers the picture of banner, display order and whether shows and be modified.
In the embodiment, back-stage management end 1 is additionally provided with class of service management module 14, produces for adding or deleting knowledge
The class of service of power；Class of service management module 14 includes classification adding unit 141, can be added by classification adding unit 141
One, the classs of service of two or more intellectual properties, the class of service packet added by classification adding unit 141 in the application
Patent business, trade mark business and copyright business are included, each class of service is correspondingly arranged on classification Edit button and classification is deleted
Button, classification Edit button are used to be arranged the thumbnail, item name and display order of corresponding service classification, classification delete button
For deleting corresponding service classification；Each class of service includes one, two or more types of service, in the application class of service
Patent business include invention, utility model, design, on the same day application-invention, application-is novel, invalid on the same day, transfers the possession of, is special
The types of service such as economic rights appraisal report, patent register copy, the trade mark business in class of service include general trade mark registration Shen
Please, certification mark application for registration, collective trademark application for registration, change, transfer, extension, license, reject review, be invalid, objection,
It reissues card of trademark registration, remove third type of service, the copyright business in class of service includes the service class such as works, software, DCI
Type, each type of service are correspondingly arranged on type Edit button and type delete button, and type Edit button is for being arranged phase
The thumbnail, typonym and display order of type of service are answered, type delete button is for deleting corresponding service type.
In the embodiment, the customer management module 15 that back-stage management end 1 is arranged is used for the institute to intellectual property agency
The essential information and business information for having client are managed, and business information includes application information and progress msg, customer account management mould
Block 15 includes client's adding unit 151, customer unit 152, client's searching unit 153, and the settable n of customer unit 152 is a, n >=0
And n is integer, customer unit 152 is 0 when initial, can add one, two or more clients by client's adding unit 151
The basic letter of respective client is arranged in unit 152, the client of the corresponding agency of each customer unit 152, when addition simultaneously
Breath, essential information include client's head portrait, customer accounting code, client password, customer name (name or Business Name), duty paragraph, address,
Client is added by client's adding unit 151 in bank of deposit, Bank Account Number, contact person, contact phone, mailbox, express delivery address etc.
The client password being arranged when unit 152 is initial password, and client can voluntarily modify client password, client on smart phone 4
Searching unit 153 include search criterion input frame, can be inputted in search criterion input frame customer accounting code, customer name, duty paragraph,
One or more search criterions in contact person, contact phone, client's searching unit 153 can exist according to the search criterion of input
The customer unit 152 for meeting search criterion is found out in all customer units 152.
Each customer unit 152 includes essential information subelement 1521, business information subelement 1522, password resetting
Unit 1523 deletes subelement 1524, and essential information subelement 1521 is used to edit the essential information for changing corresponding client, password
Resetting subelement 1523 is used to that its client password to be reverted to initial password when corresponding client forgets its client password, deletes son
Unit 1524 is for deleting corresponding customer unit 152.
The business information subelement 1522 of each customer unit 152 is looked into including business addition button, service lists, business
Component is looked for, service lists are used to show all intellectual property business of respective client agency by agreement mechanism agency with tabular form,
Service lists may include multiple business unit rows, and the corresponding intellectual property business of each business unit row, business arranges when initial
For table without business cell row, one, two or more business unit rows can be added by adding button by business, and when addition is arranged simultaneously
The application information of corresponding intellectual property business, application information includes Business Name (such as invention and created name, brand name), Shen
Please number, class of service, type of service etc., it includes search criterion input frame that business, which searches component, can be in search criterion input frame
Incoming traffic title, application number, class of service, one or more search criterions in type of service, business search component according to
The search criterion of input finds out the business unit row for meeting search criterion in all business unit rows.
Each business unit row of service lists be correspondingly arranged on application information Edit button, business unit row delete by
Button, progress msg component, application information Edit button change the corresponding intellectual property business of corresponding business unit row for editing
Application information, business unit row delete button is for deleting corresponding business unit row to which to delete the business unit row corresponding
All information of intellectual property business；Progress msg component includes progress addition button and program, program may include one,
Two or more scheduling unit rows, the corresponding progress of each scheduling unit row, program passes through without scheduling unit row when initial
Progress addition button can add one, two or more scheduling unit rows, can usually be carried out according to the official document received into
Degree addition, synchronous setting progress type when addition (such as in waiting, successfully, unsuccessfully), progress title, schedule file, remarks etc.
Progress msg, such as after receiving the application fee notice of liability of patent business, progress cell row and synchronous setting progress can be added
Entitled application fee waits paying, progress type is in waiting, the payment deadline that remarks are application fee, and the payment for uploading official is logical
Know book as schedule file, each scheduling unit row be correspondingly arranged on progress Edit button, progress delete button, check file by
Button, progress Edit button change the corresponding progress msg of scheduling unit row for editing, and progress delete button is for deletion pair
The scheduling unit row answered checks file button for checking the associated documents of the corresponding progress of scheduling unit row.
In the embodiment, back-stage management end 1 connects background server 2 by internet, and background server 2 passes through internet
There are two types of the specific connection types for connecting smart phone 4: one, as shown in Fig. 2, background server 2 connects third by internet
Square server 3, third-party server 3 connect smart phone 4 by internet, and smart phone 4 is equipped with third party application,
Third-party server 3 is wechat server in the present embodiment, and third party application is wechat application program, wechat application program
The servlet of middle setting Agency, client can click to enter servlet, and servlet is by calling wechat
The interface that server provides is connected with background server 2, so that the permission of access background server 2, i.e. read-only authority are obtained, it is real
The self-service query of the essential information of existing client and the application information of intellectual property business and progress msg, above-mentioned third party's clothes
Business device 3 is not limited to wechat server, can also be provided by other platforms；Two, as shown in Figure 1, background server 2 passes through internet
It is directly connected to smart phone 4, the attendant application of Agency is set on smart phone 4, client can click to enter service
Application program, attendant application are directly obtained the permission of access background server 2, i.e. read-only authority by internet, realized
The self-service query of the essential information of client and the application information of intellectual property business and progress msg.Using the in the present embodiment
A kind of mode is inquired by the servlet in wechat application program and more suits public use habit, also more square
Just quick.
In the embodiment, the servlet or attendant application of smart phone 4, which are provided with, logs in unit 41, client
The permission of access background server 2, i.e. read-only authority are obtained by inputting customer accounting code and client password in logging in unit 41；
Smart phone 4 is additionally provided with banner unit 42, patent business unit 43, trade mark business unit 44, copyright business unit 45, banner
Unit 42, patent business unit 43, trade mark business unit 44, copyright business unit 45 may be provided at servlet or service
The home interface of application program, the cross that banner unit 42 is added for sequentially showing the banner management module 13 at back-stage management end 1
Width；Client can enter the list of patent type of service by patent business unit 43, and patent type of service list includes inventing, being practical
Novel, design, on the same day application-invention, on the same day application-novel, invalid, transfer, Evaluation Report of Patent, patent register
The types of service such as copy, each type of service are correspondingly arranged on number of services subtotal, should with how many to count the client
The business of class type of service, each type of service in patent type of service list includes patent service lists, patent business
List shows several business of client with tabular form, and one business of each behavior, every a line includes the application of the part business
Number, type of service, state renewal time, check mark, wherein state renewal time refers to that back-stage management end 1 updates the part business
The time of progress checks that mark includes having checked mark and not checked mark, is respectively used to label client and has checked processing business and updates
Information and processing business and updates information is not checked, which distinguishes convenient for client, and more new information has been consulted, and click checks that mark can check
The progress msg for the program that back-stage management end 1 updates；Trade mark business unit 44, copyright business unit 45 are respectively provided with trade mark industry
Service type list, copyright type of service list, each type of service are correspondingly arranged on number of services subtotal, are also respectively provided with trade mark
Service lists, copyright service lists, service lists show several business of client, one industry of each behavior with tabular form
Business, every a line include the application number of the part business, type of service, state renewal time, check mark, trade mark business unit 44,
The structure of copyright business unit 45 is similar with patent business unit 43, can obtain trade mark industry according to the structure of patent business unit 43
The structure of business unit 44 and copyright business unit 45.
In the embodiment, smart phone 4 is additionally provided with basic document unit 46, my business unit 47, Modify password list
First 48, unit 49 of logging off, basic document unit 46, my business unit 47, Modify password unit 48, unit of logging off
49 may be provided at the Call center interface of servlet or attendant application, and client can be looked by basic document unit 46
Ask a part of essential information of client, including customer name, duty paragraph, address, bank of deposit, Bank Account Number, contact person, contact person's electricity
Words, mailbox, express delivery address, the business unit 47 that client clicks me can enter homepage, and then can pass through patent business unit 43, quotient
Mark business unit 44, copyright business unit 45 can inquire the application information and progress msg, trade mark of the patent business of client respectively
Application information and progress msg, the application information and progress msg of copyright business of business, Modify password unit 48 are used for client
Client password is voluntarily modified, unit 49 of logging off is used to exit the logging state of customer accounting code.
Present invention also provides a kind of intellectual property self-help service method, this method is used for the above-mentioned self-service clothes of intellectual property
Business system, this method comprises:
At back-stage management end 1, new customer unit 152 is set by client's adding unit 151, and by customer unit 152
Synchronized upload is to background server 2；
In customer unit 152, the essential information of corresponding client is edited by essential information subelement 1521, and will be basic
Synchronizing information is uploaded to background server 2；
In customer unit 152, the Shen of the intellectual property business of corresponding client is edited by business information subelement 1522
Please information and progress msg, and by application information and progress msg synchronized upload to background server 2；
Smart phone 4 is by internet access background server 2, to inquire the essential information and intellectual property of client
The application information and progress msg of business.
In the present invention, by back-stage management end 1 to the essential information of each client and the letter of application of intellectual property business
Breath and progress msg carry out editor's setting, and synchronized upload, to background server 2, client passes through internet on smart phone 4
Background server 2 is accessed, to inquire the essential information of corresponding client and the application information and progress of intellectual property business
Information reduces the workload of process personnel, reduces communication cost, the timeliness enhancing of information transmitting, and communication efficiency improves,
Customer inquiries more convenient and quicker, customer satisfaction improve, and have very high economy, are extremely suitble in the industry cycle promote the use of.
General technical staff of the technical field of the invention should be appreciated that shown in above-mentioned specific embodiment part
Specific structure and technical process be merely exemplary, and not restrictive.Moreover, the technical field of the invention is common
Technical staff can be combined to constitute new skill various technical characteristics shown in the above according to various possible modes
Art scheme, or other changes are carried out, and be within the scope of the present invention.
Claims (10)
1. a kind of intellectual property self-help serving system, which is characterized in that the system comprises: back-stage management end, background server
And smart phone,
The back-stage management end is provided with customer management module, and the customer management module includes client's adding unit, Ke Hudan
Member, client's searching unit, client's adding unit is for being arranged new customer unit, and the settable n of customer unit is a, n
>=0 and n is integer, and each corresponding client of the customer unit, each customer unit includes that essential information is single
Member, deletes subelement at business information subelement, password resetting subelement, and the essential information subelement is for editing corresponding visitor
The essential information at family, the business information subelement are used to edit the application information and progress of the intellectual property business of corresponding client
Information, the password resetting subelement are used to revert to the client password when corresponding client forgets client password initial close
Code, the deletion subelement are used for for deleting corresponding customer unit, client's searching unit according to the input client
The search criterion of searching unit finds out the customer unit for meeting the search criterion；
The background server is connected with the back-stage management end by internet, and the background server is for receiving and storing
The essential information for the client that the back-stage management end uploads and the application information and progress msg of intellectual property business；
The smart phone is connected with the background server by internet, client by the smart phone access it is described after
Platform server, to inquire the essential information of the client and the application information and progress msg of intellectual property business.
2. intellectual property self-help serving system as described in claim 1, which is characterized in that the back-stage management end is additionally provided with
Background user management module, the background user management module are used to add or delete the user at the back-stage management end, and control
Make the permission that the user uses the back-stage management end.
3. intellectual property self-help serving system as claimed in claim 2, which is characterized in that the back-stage management end is additionally provided with
Banner management module, the banner management module are used to add or delete the banner in the banner unit of the smart phone, and
Control the displaying sequence of banner in the banner unit.
4. intellectual property self-help serving system as claimed in claim 3, which is characterized in that the back-stage management end is additionally provided with
Class of service management module, the class of service management module are used to add or delete the class of service of intellectual property, the industry
Classification of being engaged in includes patent business, trade mark business and copyright business.
5. intellectual property self-help serving system as claimed in claim 4, which is characterized in that the smart phone is provided with login
Unit, client access the power of the background server by obtaining in the login unit input customer accounting code and client password
Limit.
6. intellectual property self-help serving system as claimed in claim 5, which is characterized in that the smart phone is provided with patent
Business unit, trade mark business unit, copyright business unit, client pass through the patent business unit, the trade mark business unit
The patent service lists, trade mark service lists and copyright service lists of the client are respectively enterd with the copyright business unit,
The patent service lists, the trade mark service lists and the copyright service lists separately include the patent business of client
Application information and progress msg, the application information of trade mark business and progress msg, the application information of copyright business and progress msg.
7. intellectual property self-help serving system as claimed in claim 6, which is characterized in that the patent service lists, described
Trade mark service lists and the copyright service lists, which are provided with, checks mark, it is described check mark include checked mark and not
It checks mark, is respectively used to label client and has checked processing business and updates information and do not checked processing business and updates information.
8. intellectual property self-help serving system as claimed in claim 7, which is characterized in that the smart phone is provided with substantially
Information unit, my business unit, client inquire the essential information of the client by the basic document unit, and client passes through
My business unit can inquire the application information of the patent business of the client and the letter of application of progress msg, trade mark business
Breath and progress msg, the application information of copyright business and progress msg.
9. intellectual property self-help serving system as claimed in claim 8, which is characterized in that the smart phone is provided with banner
Unit, Modify password unit, unit of logging off, the banner unit are used to show the cross of the banner management module addition
Width, the Modify password unit voluntarily modify client password for client, and the unit of logging off is for exiting customer accounting code
Logging state.
10. a kind of intellectual property self-help service method, which is characterized in that the method is used for as described in claim 1-9 is any
Intellectual property self-help serving system, which comprises
At the back-stage management end, new customer unit is arranged by client's adding unit, and the customer unit is same
Step is uploaded to the background server；
In the customer unit, the essential information of client is corresponded to by the essential information subelement editor, and by the base
This synchronizing information is uploaded to the background server；
In the customer unit, the letter of application of the intellectual property business of client is corresponded to by the business information subelement editor
Breath and progress msg, and by the application information and progress msg synchronized upload to the background server；
The smart phone is by background server described in internet access, to inquire the essential information of the client and know
Know the application information and progress msg of property right business.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910613364.XA CN110245162A (en) | 2019-07-09 | 2019-07-09 | Intellectual property self-help serving system and method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910613364.XA CN110245162A (en) | 2019-07-09 | 2019-07-09 | Intellectual property self-help serving system and method |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN110245162A true CN110245162A (en) | 2019-09-17 |
Family
ID=67891502
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201910613364.XA Pending CN110245162A (en) | 2019-07-09 | 2019-07-09 | Intellectual property self-help serving system and method |
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| Country | Link |
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| CN (1) | CN110245162A (en) |
Cited By (1)
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| CN112991119A (en) * | 2021-04-12 | 2021-06-18 | 无锡奥特维科技股份有限公司 | Student account management method and device |
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Application publication date: 20190917 |