CN108665155A - A kind of trade mark online service management system - Google Patents
A kind of trade mark online service management system Download PDFInfo
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- CN108665155A CN108665155A CN201810399565.XA CN201810399565A CN108665155A CN 108665155 A CN108665155 A CN 108665155A CN 201810399565 A CN201810399565 A CN 201810399565A CN 108665155 A CN108665155 A CN 108665155A
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- trade mark
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- cloud server
- trademark
- business processing
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
Abstract
The invention discloses a kind of trade mark online services to manage system, including trade mark service platform end, Batch Processing end and business processing Cloud Server, trade mark service platform end carries out data interaction by network and business processing Cloud Server, Batch Processing end carries out data interaction by Intranet and business processing Cloud Server, business processing Cloud Server is erected in Cloud Server ECS, and trade mark service platform end carries out registration login, trade mark knowledge learning, Trademark Office file upload, trade mark retrieval, trademark application, application customer service help for user；Batch Processing end carries out trademark class management, province information management, trademark application processing, trade mark inquiry, branding data statistics, priority assignation management, customer service intervention for contact staff；Business processing Cloud Server is used to handle the service request at trade mark service platform end and Batch Processing end, and this system is suitable for intellectual property service enterprise, and client can be helped to carry out quick-searching, application to trade mark.
Description
Technical field
The present invention relates to field of information system more particularly to a kind of trade mark online service to manage system.
Background technology
Trade mark is brand for distinguishing operator or service and the commodity of other operators or the label of service.I
State's trade mark law regulation checks and approves the trade mark of registration, including goods marks, service mark and collective trademark, the certification mark through trademark office,
Trademark registrant enjoys exclusive right to use trademark, is protected by law, if it is well-known trademark, it will obtains the exclusive right to use trademark across classification
It protects by law.In existing trade mark registration application, the usual agency by agreement mechanism of trademark application people carries out, and needs to seek before commission
It looks for agency, confirm agency, the work such as signature agency by agreement agreement.Using aforesaid way, either trademark application people
Or agency, is required for putting into many manpowers, financial resources, and less efficient.
Invention content
For mirror with this, the purpose of the present invention is to provide a kind of trade mark online services to manage system, at least to solve above ask
Topic.
A kind of trade mark online service management system, including trade mark service platform end, Batch Processing end and business processing cloud
Server, trade mark service platform end carry out data interaction, the backstage by network and the business processing Cloud Server
Business end carries out data interaction, the business processing Cloud Server by Intranet and the business processing Cloud Server
It is erected in Cloud Server ECS,
Trade mark service platform end carries out registration login, trade mark knowledge learning, Trademark Office file upload, trade mark for user
Retrieval, trademark application, application customer service help, the evaluation of the trade mark degree of approximation；
The Batch Processing end carries out trademark class management, province information management, trademark application for Customer Service people
Processing, trade mark inquiry, branding data statistics, priority assignation management, customer service intervention；
The business processing Cloud Server is used to handle the service request at trade mark service platform end and Batch Processing end, and deposits
Store up business datum.
Further, user can input trade mark classification number, application area, issuer by trade mark service platform end
Formula, query type, encoding of graphs MS manual search trade mark can also automatically analyze brand logo by trade mark service platform end and retrieve
Similar mark.
Further, described to automatically analyze brand logo and retrieve similar mark, include the following steps：
Trademark Office file is uploaded to trade mark service platform end by S1, user；
Trademark Office file is sent to the business processing Cloud Server by S2, trade mark service platform end by network；
S3, business processing Cloud Server extract color, characteristic point according to the pattern of Trademark Office file；
S4, business processing Cloud Server are according to the extraction color and characteristic point of pattern by retrieving similar brand in database；
The classification, title, figure of the similar mark that S5, business processing Cloud Server obtain retrieval and each similar mark
Coding, applicant's information are sent to trade mark service platform end and are browsed for user.
Further, trade mark service platform end includes Intelligent mobile equipment end and the ends PC.
Further, trade mark service platform end is equipped with registration login module, trade mark knowledge learning module, Trademark Office file
Uploading module, retrieval and inquisition module, trademark application module, customer service module of seeking help, trade mark degree of approximation evaluation module, front end data are received
Send out module, the registration login module, trade mark knowledge learning module, Trademark Office file uploading module, retrieval and inquisition module, trade mark Shen
Please module, customer service module of seeking help, trade mark degree of approximation evaluation module, data transmit-receive module respectively with the front end data transceiver module
It is connected, the front end data transceiver module is connected with the business processing Cloud Server by network.
Further, the Batch Processing end is equipped with login authentication module, trademark class management module, province information management
Module, trademark application processing module, trade mark inquiry module, branding data statistical module, authority management module, customer service intervention module
With back-end data transceiver module, the login authentication module, trademark class management module, province information management module, trade mark Shen
Please processing module, trade mark inquiry module, branding data statistical module, authority management module, customer service intervention module respectively with it is described
Back-end data transceiver module is connected, and the back-end data transceiver module is taken by Intranet and the business processing cloud
Business device is connected.
Further, the Batch Processing end is additionally provided with base module, the base module respectively with the customer service
Intervention module is connected with back-end data transceiver module.
Compared with prior art, the beneficial effects of the invention are as follows：
User can be through the invention trade mark service platform end understand trade mark relevant knowledge, commission trademark application, pass through
Trademark Office file is uploaded by system automatically retrieval similar brand, it is easy to operate and save people relative to traditional manual retrieval's mode
Power cost, background work personnel can check trademark application data, the application business for intervening client, to being by Batch Processing end
System is managed, improve working efficiency, make trademark application service it is more simple and efficient, closer to user demand.
Description of the drawings
To describe the technical solutions in the embodiments of the present invention more clearly, make required in being described below to embodiment
Attached drawing is briefly described, it should be apparent that, the accompanying drawings in the following description is only the preferred embodiment of the present invention, for
For those of ordinary skill in the art, without creative efforts, other are can also be obtained according to these attached drawings
Attached drawing.
Fig. 1 is the overall system architecture schematic diagram of the embodiment of the present invention.
Fig. 2 is the trade mark service platform end overall structure diagram of the embodiment of the present invention.
Fig. 3 is the Batch Processing end overall structure diagram of the embodiment of the present invention.
Fig. 4 is the trade mark automatically retrieval flow diagram of the embodiment of the present invention.
Fig. 5 is the pictorial trademark feature point extraction flow diagram of the embodiment of the present invention.
In figure, 1 is trade mark service platform end, and 2 be Batch Processing end, and 3 be business processing Cloud Server, and 11 be that registration logs in
Module, 12 be trade mark knowledge learning module, and 13 be Trademark Office file uploading module, and 14 be retrieval and inquisition module, and 15 be trademark application
Module, 16 be customer service module of seeking help, and 17 be trade mark degree of approximation evaluation module, and 18 be front end data transceiver module, and 21 be to log in test
Module is demonstrate,proved, 22 be trademark class management module, and 23 be province information management module, and 24 be trademark application processing module, and 25 be quotient
Enquiry module is marked, 26 be branding data statistical module, and 27 be authority management module, and 28 be customer service intervention module, and 29 be rear number of units
According to transceiver module, 210 be base module.
Specific implementation mode
The principle and features of the present invention will be described below with reference to the accompanying drawings, and cited embodiment is served only for explaining this hair
It is bright, it is not intended to limit the scope of the present invention.
Referring to Fig.1, the present invention provides a kind of trade mark online service system, the system comprises trade mark service platform end 1, after
Platform business end 2 and business processing Cloud Server 3, trade mark service platform end 1 include Intelligent mobile equipment end and the ends PC,
Trade mark service platform end 1 is connected by network with the business processing Cloud Server 3, and the Batch Processing end 2 passes through
Intranet is connected with the business processing Cloud Server 3, and the business processing Cloud Server 3 is erected at Cloud Server
On ECS.
With reference to Fig. 2, trade mark service platform end 1 is equipped with registration login module 11, trade mark knowledge learning module 12, trade mark
File uploading module 13, retrieval and inquisition module 14, trademark application module 15, customer service module of seeking help 16, the trade mark degree of approximation evaluate mould
Block 17 and front end data transceiver module 18, the registration login module 11, trade mark knowledge learning module 12, Trademark Office file upload mould
Block 13, retrieval and inquisition module 14, trademark application module 15, customer service module of seeking help 16, trade mark degree of approximation evaluation module 17 respectively with
The front end data transceiver module 18 is connected.The front end data transceiver module 18 is taken by network and the business processing cloud
Business device 3 is connected to carry out data interaction.
The registration login module 11 for user by trade mark service platform end 1 described in register account number password login, it is complete
Cheng Hou, user can select trade mark knowledge learning module 12, Trademark Office file uploading module 13, retrieval and inquisition module 14, trade mark Shen
Please module 15 operated accordingly.The trade mark knowledge learning module 12 learns to understand the relevant knowledge of trade mark for user,
Including description of trademark, application process, points for attention, review flow, objection flow, CROSS REFERENCE, user clicks corresponding column, quotient
Mark knowledge learning module 12 transfers request by front end data transceiver module 18 to 3 transmission data of business processing Cloud Server
It is browsed for user with obtaining corresponding knowledge data.The retrieval and inquisition module 14 carries out the retrieval and inquiry of trade mark for user,
User can be by inputting International Classification of Goods number and selecting inquiry mode to carry out trade mark retrieval, and the inquiry mode includes the Chinese
Word, phonetic, English, number, prefix and figure, when user select query type for Chinese character, phonetic, English, number when, Yong Huke
Further query type is configured, the query type includes identical, part is identical, any position is added, part
Change, content is reduced, included in other trade marks, to include other trade marks, sequence change, backward, pronunciation identical.User can also
Trade mark status inquiry is carried out by inputting trademark application number.When user passes through the retrieval of the retrieval and inquisition module 14 progress trade mark
Or when inquiry, the retrieval inputted or querying condition data will be sent to the business by the front end data transceiver module 18
Processing Cloud Server 3 is retrieved or is inquired, and business processing Cloud Server 3 is retrieved or will retrieve/look into after inquiring corresponding trade mark
Inquiry result data is back to trade mark service platform end 1 by network and is checked for user.
In one embodiment of the invention, user can upload Trademark Office file and by the trade mark online service system from
Dynamic analysis brand logo simultaneously retrieves similar mark.User passes through the trade mark uploading module 13 at trade mark service platform end 1 first
Trademark Office file is uploaded, Trademark Office file is sent to by front end data transceiver module 18 at the business by trade mark service platform end 1
Manage Cloud Server 3.With reference to Fig. 4, business processing Cloud Server 3 is automatically analyzed and is retrieved to brand logo according to the following steps
Similar mark.
Trademark Office file is uploaded to trade mark service platform end by S1, user；
Trademark Office file is sent to the business processing Cloud Server by S2, trade mark service platform end by network；
S3, business processing Cloud Server extract color, characteristic point according to the pattern of Trademark Office file；
S4, business processing Cloud Server are according to the extraction color and characteristic point of pattern by retrieving similar brand in database；
The classification, title, figure of the similar mark that S5, business processing Cloud Server obtain retrieval and each similar mark
Coding, applicant's information are sent to trade mark service platform end and are browsed for user.
With reference to Fig. 5, business processing Cloud Server extracts characteristic point according to the pattern of Trademark Office file in S3, takes HOG features
Extraction algorithm, steps are as follows：
S1, by trademark image gray processing；
S2, the normalization for carrying out color space to trademark image using Gamma correction methods；
S3, the gradient for calculating each pixel of image, including size and Orientation, to capture trademark image profile information；
S4, multiple cell are divided an image into according to image size；
The histogram of gradients of S5, each cell of statistics, form the descriptor of each cell；
S6, all cell are equally divided into several groups, every group of cell forms a block, the description of all cell in a block
Symbol series connection obtains the HOG feature descriptors of the block；
S7, it connects all pieces of HOG feature descriptors of trademark image to obtain the HOG feature descriptors of the image, i.e.,
The characteristic point of the trademark image.
Business processing Cloud Server 3 can be that the Trademark Office file that user uploads carries out the degree of approximation according to similar mark retrieval result
Evaluation, the evaluation include that degree of approximation numerical value and application are suggested.The degree of approximation evaluation data will be transmitted through the network to institute
It states trade mark service platform end 1 and is shown from trade mark degree of approximation evaluation module 17 to user.
The trademark application module 15 entrusts trade mark business, including trademark application, trade mark review, trademark apposition for user
Deng particular content can flexibly be formulated according to agency's management functions.
When user does not understand place to the function at trade mark service platform end 1,16 line of customer service module of seeking help can be passed through
Upper advisory customers attendant, user can be exchanged by voice or word with Customer Service people.
With reference to Fig. 3, the Batch Processing end 2 includes login authentication module 21, trademark class management module 22, province information
Management module 23, trademark application processing module 24, trade mark inquiry module 25, branding data statistical module 26, authority management module
27, customer service intervention module 28 and back-end data transceiver module 29, the login authentication module 21, trademark class management module 22,
Province information management module 23, trademark application processing module 24, trade mark inquiry module 25, branding data statistical module 26, permission
Management module 27, customer service intervention module 28 are connected with the back-end data transceiver module 29 respectively, the back-end data transmitting-receiving
Module 29 is connected with the business processing Cloud Server 3 to carry out data interaction by Intranet.
Specifically, the login authentication module 21 for background work personnel or contact staff by account log in it is described after
Platform business end 2.The trademark class management module 22 is configured trademark class for staff, after setting modification passes through
Platform data transmit-receive module 29 is synchronized to business processing Cloud Server 3.The province information management module 23 is used for staff couple
Trademark application province information is configured and manages, and corresponding modification will be synchronized to business processing by back-end data transceiver module 29
Cloud Server 3.The trademark application processing module 24 handles what user was assigned by trade mark service platform end 1 for staff
Trade mark commission business can check the particular content of user's commission business by 24 staff of trademark application processing module, packet
Userspersonal information, Trademark Office file, type of service, processing time limit, user's remarks are included, and user committee is completed according to business tine
Support.The trade mark inquiry module 25 carries out trade mark inquiry for staff by Batch Processing end 2, trade mark inquiry module 25
Function is identical as retrieval and inquisition module 14.The branding data statistical module 26 can be according to year, the moon or region dimension to enterprise quotient
Mark application information is counted, and helps staff to formulate work plan according to statistical result, the statistical data is by rear number of units
It is transferred from business processing Cloud Server 3 according to transceiver module 29.The authority management module 27 is used for staff's account permission
It is managed, the executable operation of different account permissions is different, and concrete power limit setting can flexibly be changed according to conditions of the enterprise.
It is asked when user sends out consulting by the customer service module 16 of seeking help at trade mark service platform end 1 to backstage Customer Service people
When asking, contact staff is by customer service intervention module 28 it can be seen that how many current user has issued counsel requests, contact staff
Voice or communication text can be carried out by executing interventional procedure with user.
The business processing Cloud Server 3 is used to handle trade mark service platform end 1 and the business at Batch Processing end 2 is asked
It asks, and stores associated traffic data.Business processing Cloud Server 3 is erected in Cloud Server ECS, and Cloud Server ECS is expansible
Property is strong, and enterprise can be extended business processing Cloud Server 3 according to the portfolio of trade mark online service system, to reinforce industry
Business processing capacity, improves business processing efficiency.
In one embodiment of the invention, the Batch Processing end 2 is additionally provided with base module 210, in view of customer service people
Member may be irregular for the grasp level of professional knowledge, may for the problem of client during communicating with client
There is situation about not answering, the professional image for the enterprise of influence again that not only influenced working efficiency, the base module 210 respectively with
The customer service intervention module 28 is connected with back-end data transceiver module 29, and contact staff, can during communicating with client
To be retrieved to the problem of client by base module 210, base module 210 by back-end data transceiver module 29 from
Business processing Cloud Server 3 transfers the corresponding answer being previously stored and feeds back to contact staff, and contact staff can be according to knowledge base
Module 210 answers the problem of client.By base module 210, it is horizontal poor that professional knowledge grasp can be reinforced
The traffic handing capacity of contact staff can be moulded effectively, professional image of the maintaining enterprise in the minds of client.
The foregoing is merely presently preferred embodiments of the present invention, is not intended to limit the invention, it is all the present invention spirit and
Within principle, any modification, equivalent replacement, improvement and so on should all be included in the protection scope of the present invention.
Claims (7)
1. a kind of trade mark online service manages system, which is characterized in that the system comprises trade mark service platform end, Batch Processings
End and business processing Cloud Server, trade mark service platform end is by network and the business processing Cloud Server into line number
According to interaction, the Batch Processing end carries out data interaction by Intranet and the business processing Cloud Server, described
Business processing Cloud Server is erected in Cloud Server ECS,
Trade mark service platform end for user carry out registration login, trade mark knowledge learning, Trademark Office file upload, trade mark it is manual
Or automatically retrieval, trademark application, application customer service help, the evaluation of the trade mark degree of approximation；
The Batch Processing end for Customer Service people carry out trademark class management, province information management, trademark application processing,
Trade mark inquiry, branding data statistics, priority assignation management, customer service intervention；
The business processing Cloud Server is used to handle the service request at trade mark service platform end and Batch Processing end, and stores industry
Business data.
2. a kind of trade mark online service according to claim 1 manages system, which is characterized in that user can pass through the quotient
Service platform end input trade mark classification number, inquiry mode, query type, encoding of graphs MS manual search trade mark are marked, it also can be by trade mark
Service platform end automatically analyzes brand logo and retrieves similar mark.
3. a kind of trade mark online service according to claim 2 manages system, which is characterized in that described to automatically analyze trade mark
Figure simultaneously retrieves similar mark, includes the following steps：
Trademark Office file is uploaded to trade mark service platform end by S1, user；
Trademark Office file is sent to the business processing Cloud Server by S2, trade mark service platform end by network；
S3, business processing Cloud Server extract color, characteristic point according to the pattern of Trademark Office file；
S4, business processing Cloud Server are according to the extraction color and characteristic point of pattern by retrieving similar brand in database；
The classification, title, figure of the similar mark that S5, business processing Cloud Server obtain retrieval and each similar mark are compiled
Code, applicant's information are sent to trade mark service platform end and are browsed for user.
4. a kind of trade mark online service according to claim 1 manages system, which is characterized in that the trade mark service platform
End includes Intelligent mobile equipment end and the ends PC.
5. a kind of trade mark online service according to claim 1 manages system, which is characterized in that the trade mark service platform
End is equipped with registration login module, trade mark knowledge learning module, Trademark Office file uploading module, retrieval and inquisition module, trademark application mould
Block, customer service module of seeking help, trade mark degree of approximation evaluation module, front end data transceiver module, the registration login module, trade mark knowledge
Study module, Trademark Office file uploading module, retrieval and inquisition module, trademark application module, customer service module of seeking help, the trade mark degree of approximation are commented
Valence module, data transmit-receive module are connected with the front end data transceiver module respectively, the front end data transceiver module and institute
Business processing Cloud Server is stated by network to be connected.
6. a kind of trade mark online service according to claim 1 manages system, which is characterized in that the Batch Processing end is set
There are login authentication module, trademark class management module, province information management module, trademark application processing module, trade mark inquiry mould
Block, branding data statistical module, authority management module, customer service intervention module and back-end data transceiver module, the login authentication
Module, trademark class management module, province information management module, trademark application processing module, trade mark inquiry module, branding data
Statistical module, authority management module, customer service intervention module are connected with the back-end data transceiver module respectively, the rear number of units
It is connected with the business processing Cloud Server by Intranet according to transceiver module.
7. a kind of trade mark online service according to claim 1 manages system, which is characterized in that the Batch Processing end is also
Equipped with base module, the base module is connected with the customer service intervention module and back-end data transceiver module respectively.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201810399565.XA CN108665155A (en) | 2018-04-28 | 2018-04-28 | A kind of trade mark online service management system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201810399565.XA CN108665155A (en) | 2018-04-28 | 2018-04-28 | A kind of trade mark online service management system |
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| CN108665155A true CN108665155A (en) | 2018-10-16 |
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ID=63780373
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| CN201810399565.XA Pending CN108665155A (en) | 2018-04-28 | 2018-04-28 | A kind of trade mark online service management system |
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| CN109711953A (en) * | 2019-01-23 | 2019-05-03 | 山东可里巴巴知识产权运营有限公司 | A kind of online trade mark is given a name system and method for giving a name |
| CN109903144A (en) * | 2019-02-14 | 2019-06-18 | 深圳安牌信息技术有限公司 | A kind of trade mark transaction system and method |
| CN110245162A (en) * | 2019-07-09 | 2019-09-17 | 陈慧龄 | Intellectual property self-help serving system and method |
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