CN106846189A - A kind of intellectual property interactive management system - Google Patents
A kind of intellectual property interactive management system Download PDFInfo
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- CN106846189A CN106846189A CN201611191976.7A CN201611191976A CN106846189A CN 106846189 A CN106846189 A CN 106846189A CN 201611191976 A CN201611191976 A CN 201611191976A CN 106846189 A CN106846189 A CN 106846189A
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Abstract
The invention discloses a kind of intellectual property interactive management system, including interactive module and business typing management module, interactive module is connected with background client terminal, for user and the direct interactive connection of background service personnel;Business typing management module is used for user's typing business information, and including front-end business platform, server and back-stage management platform, front-end business platform receives the data message of user input, it is then forwarded to server, the data message that back-stage management platform obtains user input from server carries out statistical management treatment, new data message feedback is carried out again, and data renewal is carried out for front-end business platform.The present invention can effectively set up contacting for enterprise or individual consumer and intellectual property agency, for agency provides the line upper mounting plate with user's online communication, reduce and link up cost, be conducive to agency to lift service quality, with simple to operate, quick, efficient advantage.
Description
Technical field
The invention belongs to intellectual property right management field, more particularly to a kind of intellectual property interactive management system.
Background technology
Era of knowledge-driven economy, intellectual property is highlighted unprecedented as one of the core competitiveness of personal and enterprise
Critical role, but many Intellectual Property Right of Enterprises management links are weak, fail timely and effectively to be managed intellectual property, lead
Cause is often occurred by infringement accident, therefore enterprise or individual consumer are frequently necessary to be carried out with the intellectual property agency of specialty
Link up, be jointly processed by by the event of encroaching right, generally requiring both sides' interview could effectively understand the concrete condition of event development, and show rank
The system that section lacks the intellectual property demand for services that can adapt to market, due to factors such as the distance of both sides is remote, time difficult unifications,
It is possible to appearance communication contact to have some setbacks, agent does not know party's event concrete condition, and party cannot follow up in real time
To the disposition of case, these are all unfavorable for effective treatment of case, cause party's to a certain extent solution agent
Interests are lost, and are also unfavorable for that agency lifts professional service quality.
The content of the invention
In order to overcome the shortcomings of that prior art is present, the invention provides a kind of intellectual property interactive management system, its energy
It is enough effectively to set up contacting for enterprise or individual consumer and intellectual property agency, carried out with user for agency provides
Real-time interactive link up line upper mounting plate, reduce link up cost, be conducive to agency lifted service quality, with it is simple to operate,
Fast, efficient advantage.
The technical solution adopted by the present invention is as follows:
A kind of intellectual property interactive management system, including interactive module and business typing management module, the interactive module
It is connected with background client terminal, for user and the direct interactive connection of background service personnel;The business typing management module is used for
User's typing business information, and including front-end business platform, server and back-stage management platform, the front-end business platform is received
The data message of user input, is then forwarded to server, and the back-stage management platform obtains the data of user input from server
Information carries out statistical management treatment, then carries out new data message feedback, and data renewal is carried out for front-end business platform.
In the present invention, allow user that there is two-way choice, both can directly be contacted with agency by interactive module, again may be used
With the typing case in system according to the actual requirements, for background service, personnel understand in real time.
Further, the front-end business platform includes that the user registration module being connected with server, information sharing update
Module, case management module and four business function modules, four business function modules are respectively patent right-safeguarding module, business
Mark right-safeguarding module, copyright right-safeguarding module and electric business right-safeguarding module, and four business function modules share a user registration module,
The user registration module includes two log-on messages of name and mobile phone;Described information Share update module is used for four business
The data message of functional module is shared in case management module from server sync, and the data that back-stage management platform is updated
Case management module is given from server transport.
Intellectual property industry is related to law right-safeguarding matters, and it describes the requirement of accuracy and data messaging efficiency to case all
Compare high, for the ease of user using fast, it is that industry can be used that the present invention only sets name, the user registration module of cellphone information
Business functional module carries out business typing;And information sharing update module of the invention ensure that data inputting and the speed energy for updating
Enough in time and complete, each Share update is all that complete data syn-chronization is sent into transmission, it can interpolate that server or after
The independent data in each business the inside of platform management platform storage in certain hour whether in stabilization, if will in time by
Complete data are transmitted, from without data omit or.
Further, described intellectual property interactive management system, it is characterised in that each described business function module is equal
Including basic information module, case details picture module, document of title picture module and merit describing module, the essential information
Module includes contact person, contact mobile phone and infringement address information;The case management module also includes that case processes state status
Module.
Further, described intellectual property interactive management system, it is characterised in that in each described business function module
Basic information module, the data that produce of document of title picture module, case details picture module and merit describing module flow through
Server is each sent to after coding respectively, then back-stage management platform is sent to by server;The back-stage management platform passes through
Filtering, decoding, display with update after will based on basic information module data flow, merge document of title picture module and/or
The data flow of case details picture module and/or merit describing module and/or case treatment state status module sends jointly to
Server, then the case management module of front-end business platform is sent to by server.
In the present invention, the data flow that front-end business platform is sent to server is multipair single mode, will also be believed substantially
Several data flows such as breath, case details picture, document of title picture and case details picture are separately sent to server, then distinguish
Be sent to back-stage management platform, and backstage management platform be sent to server data flow be single pair of list mode, namely with base
This information module and case treatment state status data flow based on, fusion document of title and/or case details picture and/or
The data flow of case describing module is packaged into an overall data stream and is sent to server together, then is sent to case by server
Management module is shown, for user's understanding case disposition.The reason for present invention is respectively adopted both modes because
The mode that existing front-end business platform, server and background process platform carry out data transmission all is mostly single pair of folk prescription formula,
And in actual applications, because intellectual property case is all to require that case can be located as early as possible to the higher, user of ageing requirement
Reason, and traditional single pair of single data stream transmission means, first input speed, transmission speed are more of the invention compared to relatively slow, secondly believe
Breath data flow can be because other reasons such as network, it is impossible in time, accurately in the display of front-end business platform, thus to user with
To perplex, be combined for the data stream transmitting mode of multipair list and single pair of list by the present invention, is improving the transmission speed of data flow
While, it is ensured that data flow improves Consumer's Experience in the accuracy rate of front-end business platform.
Further, the filter process includes carrying out invalid data knowledge to the data flow that front-end business platform is sended over
, do not judge if in the presence of the data flow for lacking basic information module generation data flow that whole business function module sends over as
Invalid data, is no longer decoded in back-stage management platform.
In actual applications, user is imperfect in the presence of the information for providing sometimes, such as lack the information such as contact method, this
The data flow of sample carries out display processing or because the transmission time is relatively early and if priority ordering shows if being also sent to backstage, then
The workload of agency can not only be increased, lost time, can also be delayed the treatment of other users case, therefore the present invention passes through
The data stream filtering that basic information module generation will be lacked falls, and the data flow that will only include essential information is supplied to backstage, has
Help improve the efficiency of case treatment.
Further, the front-end business platform is provided with data coding module, and the data coding module is used for every piece
The data correspondence that business function module is produced generates different encoded data streams, respectively patent encoded data stream, trade mark coding
Data flow, copyright decoding data stream and electric business right-safeguarding data flow;The back-stage management platform is provided with four data decoder modules, point
It is not for decoding the patent data decoder module of patent encoded data stream, the branding data for decoding trade mark encoded data stream
Decoder module, the copyright data decoder module for decoding copyright encoded data stream and the electricity for decoding electric business encoded data stream
Quotient data decoder module.
In actual applications, the business demand of user generally comprises patent right-safeguarding, trade mark right-safeguarding, copyright right-safeguarding and electric business dimension
Quan Si kinds, user is often desirable to case can be processed by the agent of specialty as soon as possible, therefore in the present invention, these four business work(
Energy module corresponds to four kinds of different encoded data streams respectively, and back-stage management platform is provided with four kinds of data decoder modules and is respectively used to solution
The different data flow of code so that these four different types of data can allow system quickly to recognize and carry out classification treatment.
Further, the display process includes the data obtained to back-stage management platform using data weighting permutation algorithm
Stream is processed, and the data weighting permutation algorithm includes that step is as follows:
If the data flow that each described business function module is produced only exists one, directly display;
If the data flow that each described business function module is produced is present more than one, different business functional module is produced
The information completely degree and transmission time point that raw multiple data flows are provided according to user carry out weights configuration, and are stored in backstage
In the database of management platform;
The weights of multiple data flows sort according to priority level algorithm, and the data flow according to maximum weight carries out priority ordering
Display processing.
Further, the flow weight configuration uses formula:Wherein
WIRepresent the weights of business i-th data flow of the same race;QIRepresent the weights of the information completely degree of business i-th data flow of the same race;
TIRepresent the weights of the transmission time of business i-th data flow of the same race;λ1Represent the weight proportion coefficient of information completely degree, λ2
Represent the weight proportion coefficient of transmission time, and λ1> λ2;aiThe weights of i-th module in business function module of the same race are represented,
A is defined if data flow does not include corresponding i-th module informationiIt is 0, kiRepresent i-th in business function module of the same race
The weight proportion coefficient of module, i=(1,2,3,4), and it is a to define basic information module information weights1, document of title picture mould
Block message weights are a2, case details picture module information weights be a3It is a with merit describing module information weights4, and ki> k2
=k3> k4;tIRepresent the transmission time of business i-th data flow of the same race.
In actual applications, although background process platform has filtered out invalid data, agency can still receive greatly
The case information that amount is shown by backstage, if the time order and function sent only according to case information by the processing mode of legacy system
It has been shown that, just occur in processing procedure because case describe integrity degree not enough, case species is mixed and disorderly and cause agency
The efficiency reduction settled a case, the situation that the urgent case of user can not be processed in time, the system is according to case information time
Priority, case description integrity degree, the difference of case species, calculate case data weighting value, priority treatment weighted value is big
Case, make the more preferable service user of agency.
Further, also including info push module, described information pushing module respectively with user registration module, case pipe
Reason module and the connection of back-stage management platform;When back-stage management platform has data flow to update, push updates the data flow message to use
Family, user enters into case management module by the flow message that updates the data that click information pushing module is pushed.
The device have the advantages that:
1. multipair list is combined with the data stream transmitting mode of single pair of list, improves the transmission speed of data flow.
2. back-stage management platform filtering invalid data, improves agency's operating efficiency.
3. back-stage management platform is conducive to the efficient process of case, and subtract according to case weight size sequence processing sequence
Light system burden.
4. interactive module provides the platform that agency exchanges with user's real-time communication, is conducive to user to coordinate proxy machine
The more efficient solution case of structure.
Brief description of the drawings
Fig. 1 is the overall structure diagram of this intellectual property interactive management system.
Fig. 2 is the concrete structure and the connected mode with interactive module of business typing module.
Fig. 3 is four kinds of intellectual property business that business function module is included in front-end business platform.
Specific embodiment
The present invention is described in further detail with reference to the accompanying drawings and examples.
As shown in figure 1, a kind of intellectual property interactive management system, including interactive module and business typing management module;Such as
Shown in Fig. 2, the interactive module is connected with background client terminal, for user and the direct interactive connection of background service personnel;It is described
Business typing management module is used for user's typing business information, and including front-end business platform, server and back-stage management platform,
The front-end business platform receives the data message of user input, is then forwarded to server, and the back-stage management platform is from service
The data message that device obtains user input carries out statistical management treatment, then carries out new data message feedback, flat for front-end business
Platform carries out data renewal.
Business function module as shown in Figure 3 is respectively patent right-safeguarding module, trade mark right-safeguarding module, copyright right-safeguarding module and electricity
Four modules of business's right-safeguarding module, and four business function modules share a user registration module, user registration module includes surname
Name and two log-on messages of mobile phone;Information sharing update module is used for four data messages of business function module from server
Synchronization is shared in case management module, and gives case management mould from server transport by the data that back-stage management platform updates
Block.
Business function module in intellectual property interactive management system includes basic information module, case details picture mould
Block, document of title picture module and merit describing module, basic information module include contact person, contact mobile phone and infringement address letter
Breath;Case management module also includes that case processes state status module.
Basic information module, document of title picture module, case details picture module in each business function module and
Server is each sent to respectively after the data flow of merit describing module generation is encoded, then back-stage management is sent to by server
Platform;Back-stage management platform is by filtering, decoding, showing will be with basic information module, case treatment state status with after renewal
Based on the data flow of module, document of title picture module and/or case details picture module and/or merit describing module are merged
Data flow send jointly to server, then the case management module of front-end business platform is sent to by server.
Filter process includes carrying out invalid data identification to the data flow that front-end business platform is sended over, if in the presence of lacking
The data flow that basic information module is produced then judges that the data flow that whole business function module is sended over is invalid data, rear
Platform management platform is no longer decoded.
Front-end business platform is provided with data coding module, and data coding module is used for what every piece of business function module was produced
The different encoded data stream of data correspondence generation, respectively patent encoded data stream, trade mark encoded data stream, copyright decoding data
Stream and electric business right-safeguarding data flow;Back-stage management platform is provided with four data decoder modules, respectively for decoding patent coded number
According to the patent data decoder module of stream, the branding data decoder module for decoding trade mark encoded data stream, for decoding copyright
The copyright data decoder module of encoded data stream and the electric quotient data decoder module for decoding electric business encoded data stream.
Display process includes processing the data flow that back-stage management platform is obtained using data weighting permutation algorithm, number
Include that step is as follows according to weight permutation algorithm:
If the data flow that each business function module is produced only exists one, directly display;
If the data flow that each business function module is produced is present more than one, different business functional module is produced
The information completely degree and transmission time point that multiple data flows are provided according to user carry out weights configuration, and are stored in back-stage management
In the database of platform;
The weights of multiple data flows sort according to priority level algorithm, and the data flow according to maximum weight carries out priority ordering
Display processing, flow weight configuration uses formula:Wherein WIRepresent industry of the same race
The weights of i-th data flow of being engaged in;QIRepresent the weights of the information completely degree of business i-th data flow of the same race;TIRepresent industry of the same race
The weights of the transmission time of business i-th data flow;λ1Represent the weight proportion coefficient of information completely degree, λ2Represent the transmission time
Weight proportion coefficient, and λ1> λ2;aiThe weights of i-th module in business function module of the same race are represented, if data flow does not have
A is then defined including corresponding i-th module informationiIt is 0, kiRepresent the weight ratio of i-th module in business function module of the same race
Example coefficient, i=(1,2,3,4), and it is a to define basic information module information weights1, document of title picture module information weights be
a2, case details picture module information weights be a3It is a with merit describing module information weights4, and ki> k2=k3> k4;tITable
Show the transmission time of business i-th data flow of the same race.
Use process of the invention:User enters corresponding business module as needed first when using system, fills out
Essential information is write, multiple modules need to be such as used, it is possible to use the essential information filled in before, it is not necessary to rewrite, then upload
Document of title picture and case details picture, carry out merit description, submit these data to server to, and server is by these data
Back-stage management platform is sent to, case disposition is passed through server by patent agency by operating back-stage management platform
Front-end business platform is synchronized to, user checks that case processes state by case management module.User is online with agency
When, agency can carry out real-time communication by interactive module and user on case details, and case disposition is led to
Cross pushing module and be sent to client.
Claims (9)
1. a kind of intellectual property interactive management system, it is characterised in that described including interactive module and business typing management module
Interactive module is connected with background client terminal, for user and the direct interactive connection of background service personnel;The business typing management
Module is used for user's typing business information, and including front-end business platform, server and back-stage management platform, the front-end business
Platform receives the data message of user input, is then forwarded to server, and it is defeated that the back-stage management platform obtains user from server
The data message for entering carries out statistical management treatment, then carries out new data message feedback, and data are carried out more for front-end business platform
Newly.
2. intellectual property interactive management system according to claim 1, it is characterised in that the front-end business platform includes
User registration module, information sharing update module, case management module and four business function modules being connected with server, institute
Four business function modules respectively patent right-safeguarding module, trade mark right-safeguarding module, copyright right-safeguarding module and electric business right-safeguarding module are stated,
And four business function modules share a user registration module, the user registration module includes two registrations of name and mobile phone
Information;Described information Share update module is used to appear in court four data messages of business function module from server sync is shared
In part management module, and case management module is given from server transport by the data that back-stage management platform updates.
3. intellectual property interactive management system according to claim 2, it is characterised in that each described business function module
Include basic information module, case details picture module, document of title picture module and merit describing module, the basic letter
Breath module includes contact person, contact mobile phone and infringement address information;The case management module also includes that case processes state feelings
Condition module.
4. intellectual property interactive management system according to claim 3, it is characterised in that each described business function module
In basic information module, the data flow that produces of document of title picture module, case details picture module and merit describing module
Server is each sent to after encoded respectively, then back-stage management platform is sent to by server;The back-stage management platform warp
Filtering, decoding, display with update after will based on basic information module data flow, merge document of title picture module and/
Or the data flow of case details picture module and/or merit describing module and/or case treatment state status module sends together
To server, then the case management module that front-end business platform is sent to by server.
5. intellectual property interactive management system according to claim 4, it is characterised in that the filter process is included to preceding
The data flow that end business platform is sended over carries out invalid data identification, if in the presence of the data flow for lacking basic information module generation
Then judge that the data flow that whole business function module is sended over is invalid data, no longer decoded in back-stage management platform.
6. intellectual property interactive management system according to claim 4, it is characterised in that the front-end business platform is provided with
Data coding module, the data correspondence that the data coding module is used to produce every piece of business function module generates different volumes
Code data flow, respectively patent encoded data stream, trade mark encoded data stream, copyright decoding data stream and electric business right-safeguarding data flow;
The back-stage management platform is provided with four data decoder modules, respectively for decoding the patent data solution of patent encoded data stream
Code module, the branding data decoder module for decoding trade mark encoded data stream, the copyright for decoding copyright encoded data stream
Data decoder module and the electric quotient data decoder module for decoding electric business encoded data stream.
7. intellectual property interactive management system according to claim 4, it is characterised in that the display process includes using
Data weighting permutation algorithm is processed the data flow that back-stage management platform is obtained, and the data weighting permutation algorithm includes
Step is as follows:
If the data flow that each described business function module is produced only exists one, directly display;
If the data flow that each described business function module is produced is present more than one, different business functional module is produced
The information completely degree and transmission time point that multiple data flows are provided according to user carry out weights configuration, and are stored in back-stage management
In the database of platform;
The weights of multiple data flows sort according to priority level algorithm, and the data flow according to maximum weight carries out priority ordering and shows
Treatment.
8. intellectual property interactive management system according to claim 7, it is characterised in that the flow weight configuration is adopted
Use formula:Wherein WIRepresent the weights of business i-th data flow of the same race;QIRepresent
The weights of the information completely degree of business i-th data flow of the same race;TIRepresent the transmission time of business i-th data flow of the same race
Weights;λ1Represent the weight proportion coefficient of information completely degree, λ2Represent the weight proportion coefficient of transmission time, and λ1> λ2;ai
The weights of i-th module in business function module of the same race are represented, if data flow does not include corresponding i-th module information
Define aiIt is 0, kiThe weight proportion coefficient of i-th module in business function module of the same race, i=(1,2,3,4) are represented, and is determined
Adopted basic information module information weights are a1, document of title picture module information weights be a2, case details picture module information weight
It is a to be worth3It is a with merit describing module information weights4, and ki> k2=k3> k4;tIRepresent the hair of business i-th data flow of the same race
Send the time.
9. intellectual property interactive management system according to claim 1, it is characterised in that also including info push module,
Described information pushing module is connected with user registration module, case management module and back-stage management platform respectively;Work as back-stage management
When platform has data flow to update, push updates the data flow message to user, and user is pushed more by click information pushing module
New data stream message enters into case management module.
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Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
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CN107886419A (en) * | 2017-12-26 | 2018-04-06 | 文盈(广州)科技咨询有限公司 | A kind of trademark agency's service system |
CN108665155A (en) * | 2018-04-28 | 2018-10-16 | 海南汉普管家信息科技有限公司 | A kind of trade mark online service management system |
CN109389259A (en) * | 2017-08-02 | 2019-02-26 | 北京恒冠网络数据处理有限公司 | A kind of intellectual property interactive system and method |
CN112233480A (en) * | 2020-10-23 | 2021-01-15 | 重庆海知声科技有限公司 | Online interactive education system and method |
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CN102930383A (en) * | 2012-10-18 | 2013-02-13 | 沈阳创达技术交易市场有限公司 | Intellectual property service platform structure |
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CN102930383A (en) * | 2012-10-18 | 2013-02-13 | 沈阳创达技术交易市场有限公司 | Intellectual property service platform structure |
CN102917075A (en) * | 2012-11-09 | 2013-02-06 | 北京奇虎科技有限公司 | Method and system for processing user request |
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Publication number | Priority date | Publication date | Assignee | Title |
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CN109389259A (en) * | 2017-08-02 | 2019-02-26 | 北京恒冠网络数据处理有限公司 | A kind of intellectual property interactive system and method |
CN107886419A (en) * | 2017-12-26 | 2018-04-06 | 文盈(广州)科技咨询有限公司 | A kind of trademark agency's service system |
CN108665155A (en) * | 2018-04-28 | 2018-10-16 | 海南汉普管家信息科技有限公司 | A kind of trade mark online service management system |
CN112233480A (en) * | 2020-10-23 | 2021-01-15 | 重庆海知声科技有限公司 | Online interactive education system and method |
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