CN110213090A - A kind of business datum transfers method, equipment and computer readable storage medium - Google Patents
A kind of business datum transfers method, equipment and computer readable storage medium Download PDFInfo
- Publication number
- CN110213090A CN110213090A CN201910423147.4A CN201910423147A CN110213090A CN 110213090 A CN110213090 A CN 110213090A CN 201910423147 A CN201910423147 A CN 201910423147A CN 110213090 A CN110213090 A CN 110213090A
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- China
- Prior art keywords
- user
- paid
- return visit
- time period
- preset time
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5061—Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management
- H04L41/5064—Customer relationship management
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/535—Tracking the activity of the user
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/2218—Call detail recording
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- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Business, Economics & Management (AREA)
- General Business, Economics & Management (AREA)
- Computer Hardware Design (AREA)
- General Engineering & Computer Science (AREA)
- Telephonic Communication Services (AREA)
Abstract
The embodiment of the invention discloses a kind of business datums to transfer method, equipment and computer readable storage medium, this method comprises: estimating the user to be paid a return visit that can be got in touch in the first preset time period according to the personal information of multiple users to be paid a return visit, the user to be paid a return visit determined is the first user；Wherein, the personal information includes the one or more in reserved information, telephonic communication record and client operation record；The first request is sent to remote data center, to request to transfer the business datum of N number of first user；The target data that the data center sends is received, the target data includes the business datum of N number of first user, and the target data uses when being used in first preset time period for paying a return visit user, and wherein N is the positive integer more than or equal to 1.Using the embodiment of the present invention, the utilization rate of data can be improved.
Description
Technical field
The present invention relates to field of computer technology more particularly to a kind of business datum transfer method, equipment and computer can
Read storage medium.
Background technique
With the continuous variation of people's life requirement and the level of consumption, the service product that many companies release also increasingly people
Property.For example, many companies are proposed product up-gradation service now, product up-gradation is a kind of process of update, some productions
Product can increase new service content on the basis of original, and the title service of not changing updates, some products can also after upgrade insurance
Title is replaced, quality services have broader market naturally.Many service products to user after formally releasing at present, also
The case where using to user's revisit service product, this link is related to transferring the business number for the service product that the user uses
According to how to improve the business datum transferred every time be utilization rate is the technical issues of those skilled in the art is studying.
Summary of the invention
The embodiment of the invention discloses a kind of business datums to transfer method, equipment and computer readable storage medium, can
Improve the utilization rate of data.
In a first aspect, the embodiment of the invention provides a kind of business datums to transfer method, this method comprises:
Estimated according to the personal information of multiple users to be paid a return visit can be got in touch in the first preset time period wait return
The user of visit, the user to be paid a return visit determined are the first user；Wherein, the personal information includes reserved information, phone ditch
One or more in logical record and client operation record；
The first request is sent to remote data center, to request to transfer the business datum of N number of first user；
The target data that the data center sends is received, the target data includes N number of first user
Business datum, the target data be used in first preset time period for pay a return visit user when use, wherein N be greater than or
Positive integer equal to 1.
With reference to first aspect, in the first possible implementation of the first aspect, the personal information includes phone
Communication record；The personal information according to multiple users to be paid a return visit is estimated and can be got in touch in the first preset time period
User to be paid a return visit, comprising:
According to the telephonic communication of multiple users to be paid a return visit record, by the second preset time period actively with it is prespecified
The user that company conversed is determined as the user to be paid a return visit that can be got in touch in the first preset time period, wherein described first is pre-
If the time interval of period and second preset time period is less than preset threshold.
With reference to first aspect or any of the above-described possible implementation of first aspect, at second of first aspect
In possible implementation, the personal information includes client operation record；According to multiple users to be paid a return visit
People's information estimates the user to be paid a return visit that can be got in touch in the first preset time period, comprising:
According to the client operation of multiple users to be paid a return visit record, by third preset time period in prespecified public affairs
The user that the product information that the company provides was consulted in the client of department is determined as to contact in the first preset time period
On user to be paid a return visit, wherein the time interval of first preset time period and the third preset time period be less than it is default
Threshold value.
With reference to first aspect or any of the above-described possible implementation of first aspect, in the third of first aspect
In possible implementation, the personal information includes reserved information, and the reserved information has recorded service request people offer
It can pay a return visit the time；The personal information according to multiple users to be paid a return visit is estimated and can be got in touch in the first preset time period
User to be paid a return visit, comprising:
It can be paid a return visit the time according to the electricity of multiple users to be paid a return visit, the user that the first preset time period can be paid a return visit is determined as
The user to be paid a return visit that can be got in touch in first preset time period.
With reference to first aspect or any of the above-described possible implementation of first aspect, at the 4th kind of first aspect
In possible implementation, the personal information includes reserved information, and the reserved information has recorded the occupation of insurer's offer
Information；The personal information according to multiple users to be paid a return visit estimate can be got in touch in the first preset time period wait return
The user of visit, comprising:
According to the occupational information of multiple users to be paid a return visit, the user of connection is facilitated to be determined as first preset time period
The user to be paid a return visit that can be got in touch in one preset time period.
With reference to first aspect or any of the above-described possible implementation of first aspect, at the 5th kind of first aspect
In possible implementation, if being pre-configured with the business datum that the remote data center is sent every time is M parts, and M is greater than
N；Then the target data further includes the business datum of (M-N) a second user, and (M-N) a second user is wait pay a return visit
In user except described first with time of outdoor acquisition business earliest before (M-N) a user.
Second aspect, the embodiment of the present invention provide a kind of business datum and transfer equipment, which includes:
Determination unit, can in the first preset time period for being estimated according to the personal information of multiple users to be paid a return visit
The user to be paid a return visit got in touch with, the user to be paid a return visit determined are the first user；Wherein, the personal information includes reserved
One or more in information, telephonic communication record and client operation record；
Transmission unit, for sending the first request to remote data center, to request to transfer the industry of N number of first user
Business data；
Receiving unit, the target data sent for receiving the data center, the target data includes N number of institute
The business datum of the first user is stated, the target data uses when being used in first preset time period for paying a return visit user,
Wherein N is the positive integer more than or equal to 1.
In conjunction with second aspect, in the first possible implementation of the second aspect, the personal information includes phone
Communication record；The determination unit, for being estimated according to the personal information of multiple users to be paid a return visit in the first preset time period
The interior user to be paid a return visit that can be got in touch with, specifically:
According to the telephonic communication of multiple users to be paid a return visit record, by the second preset time period actively with it is prespecified
The user that company conversed is determined as the user to be paid a return visit that can be got in touch in the first preset time period, wherein described first is pre-
If the time interval of period and second preset time period is less than preset threshold.
In conjunction with any of the above-described kind of possible implementation of second aspect or second aspect, the second of second aspect
In the possible implementation of kind, the personal information includes client operation record；The determination unit, for according to it is multiple to
The personal information of the user of return visit estimates the user to be paid a return visit that can be got in touch in the first preset time period, specifically:
According to the client operation of multiple users to be paid a return visit record, by third preset time period in prespecified public affairs
The user that the product information that the company provides was consulted in the client of department is determined as to contact in the first preset time period
On user to be paid a return visit, wherein the time interval of first preset time period and the third preset time period be less than it is default
Threshold value.
In conjunction with any of the above-described kind of possible implementation of second aspect or second aspect, in the third of second aspect
In the possible implementation of kind, the personal information includes reserved information, and the reserved information has recorded service request people offer
Pay a return visit the time；The determination unit, for being estimated according to the personal information of multiple users wait pay a return visit when first is default
Between the user to be paid a return visit that can get in touch in section, specifically:
It can be paid a return visit the time according to the electricity of multiple users to be paid a return visit, the user that the first preset time period can be paid a return visit is determined as
The user to be paid a return visit that can be got in touch in first preset time period.
In conjunction with any of the above-described kind of possible implementation of second aspect or second aspect, the 4th of second aspect the
In the possible implementation of kind, the personal information includes reserved information, and the reserved information has recorded the duty of insurer's offer
Industry information；The determination unit, for being estimated in the first preset time period according to the personal information of multiple users to be paid a return visit
The user to be paid a return visit that can be got in touch with, specifically:
According to the occupational information of multiple users to be paid a return visit, the user of connection is facilitated to be determined as first preset time period
The user to be paid a return visit that can be got in touch in one preset time period.
In conjunction with any of the above-described kind of possible implementation of second aspect or second aspect, the 5th of second aspect the
In the possible implementation of kind, if being pre-configured with the business datum that the remote data center is sent every time is M parts, and M is big
In N；Then the target data further includes the business datum of (M-N) a second user, and (M-N) a second user is wait pay a return visit
User in except described first with time of outdoor acquisition business earliest before (M-N) a user.
The third aspect, the embodiment of the present invention provide a kind of business datum and transfer equipment, which includes computer-readable deposit
Storage media, processor, wherein for the computer readable storage medium for storing program instruction, processor is described for calling
Program instruction executes in a first aspect, method described in any possible implementation of first aspect.
Fourth aspect, the embodiment of the present invention provide a kind of computer readable storage medium, the computer-readable storage medium
Matter for storing program instruction, described program instruction realize when running on computers in a first aspect, first aspect appoint
Method described in one possible implementation.
By implementing the embodiment of the present invention, estimated in the first preset time period according to the personal information of user to be paid a return visit
The user that can be got in touch with, it is subsequent when calling business datum from remote data center, be not blindly from calling a collection of business datum,
But the business datum for estimating the user that can be got in touch with targetedly is called, the utilization rate of data is improved, data are reduced
Bring communication overhead is transmitted, and improves the efficiency of return visit.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, the present invention will be implemented below
Attached drawing needed in example or background technique is briefly described.
Fig. 1 is that a kind of business datum provided in an embodiment of the present invention transfers configuration diagram；
Fig. 2 is the flow diagram that a kind of business datum provided in an embodiment of the present invention transfers method；
Fig. 3 is the structural schematic diagram that a kind of business datum provided in an embodiment of the present invention transfers equipment；
Fig. 4 is the structural schematic diagram that another business datum provided in an embodiment of the present invention transfers equipment.
Specific embodiment
It is described below in conjunction with attached drawing technical solution in the embodiment of the present invention.
It should be appreciated that the term used in this present specification is merely for the sake of for the purpose of describing particular embodiments
And it is not intended to limit the application." embodiment " is referred in the specification of the present application it is meant that is described is specific in conjunction with the embodiments
Feature, structure or characteristic may be embodied at least one embodiment of the application.It is somebody's turn to do each position in the description
Phrase might not each mean identical embodiment, nor the independent or alternative embodiment with other embodiments mutual exclusion.
Those skilled in the art explicitly and implicitly understand that embodiment described herein can mutually be tied with other embodiments
It closes.The term " equipment " that uses in the present specification, " unit ", " system " etc. for indicate computer-related entity, hardware,
Firmware, the combination of hardware and software, software or software in execution.For example, equipment can be but not limited to, and processor, data
Processing platform calculates equipment, computer, 2 or more computers etc..
It is also understood that the term "and/or" used in present specification and claims refers to associated column
Any combination and all possible combinations of one or more of item out, and including these combinations.
The embodiment of the present application provides a kind of business datum and transfers method, mainly teaches how pointedly from teledata
The heart transfers the business datum for return visit, to improve the utilization rate of business datum, reduces the communication overhead of output transmission,
And promote the efficiency paid a return visit.The business datum transfers method and is related to analysis to mass data, executes the business datum and transfers
The equipment of method can be a server perhaps a server cluster of multiple servers composition or other have pair
The equipment for the ability that mass data is analyzed.Referring to Figure 1, it is 3 servers that Fig. 1 illustrates the equipment by way of example
The case where server cluster of 101 compositions.
Fig. 2 is referred to, Fig. 2 is that a kind of business datum provided by the embodiments of the present application transfers method, and this method can be based on
Framework shown in Fig. 1 is realized, can also be realized based on other frameworks, this method includes but is not limited to following steps.
Step S201: equipment is estimated according to the personal information of multiple users to be paid a return visit can in the first preset time period
The user to be paid a return visit got in touch with.
Optionally, which pays a return visit particularly directed to the pumping shelves for the user for having purchased insurance, which includes reserved
One or more in information, telephonic communication record and client operation record.Separately below to reserved information, telephonic communication
Record and client operation record are introduced.
Reserved information can be what user reserved when buying insurance, for example, user is mentioned by the client of insurance company
The reserved information is provided simultaneously when handing over insurance order；For another example, user accuses reserved information when buying insurance by business personnel
Know and is registered to business personnel by business personnel；The reserved information can save in the database for the equipment calls, or existing should
In order to which the equipment directly uses in equipment.
For example, which can be " daily 18:00 later can be with phone contact ", or for " June 30 it
After can be with phone contact ", or be " time in addition to the work hours can contact ", etc..
Telephonic communication has recorded the call-information between user and insurance company, for example, user is on what date, assorted
Moment and insurance company have carried out call, air time length, call purpose etc.；For another example, insurance company is on what date, assorted
Moment and user have carried out call, air time length, call purpose etc..Telephonic communication record can save in the database
For the equipment calls, or deposit in the device in order to which the equipment directly uses.
For example, the telephonic communication of some user has recorded: 1, " user at 2017 year October 21 day noon 12:
30 points of actives are sent a telegram here to insurance company, mainly seek advice from allied line, the duration of call 10 minutes "；1, " user was at 2017 10
22 noon 12:40 point moon actively sends a telegram here to insurance company, it is therefore an objective to inquire declaration form, the duration of call 5 minutes "；1, " user exists
Noon 13:00 October 23 in 2017 point actively sends a telegram here to insurance company, it is therefore an objective to inquire declaration form, the duration of call 5 minutes ".
Client operation has recorded some operation behaviors of the user in the client that insurance company provides, for example,
It has recorded user and starts client at what time, logged in client at what time, starting or logging in client
What operation, etc. performed above client again later.Client operation record can save in the database for the equipment
It calls, or deposits in the device in order to which the equipment directly uses.
For example, the client operation has recorded that " user is respectively on October 22nd, 2017,23 days, 24 days, 26
Day pass through client request and obtain declaration form data ".
In addition, first preset time period is known a period of time, for example, same day 13:00 to 15 points, that morning,
A whole day on the same day, a whole day tomorrow, two days futures counted since today, 1 to 3 October in 2017 etc. belong to one section
Time.
It is estimated according to the personal information of multiple users to be paid a return visit first in order to make it easy to understand, several equipment are provided below
The scheme for the user to be paid a return visit that can be got in touch in preset time period.
Scheme one, the personal information include telephonic communication record, and in this case, the equipment is according to multiple to be paid a return visit
The telephonic communication of user records, by actively conversing with prespecified company (such as insurance company) in the second preset time period
User is determined as the user to be paid a return visit that can be got in touch in the first preset time period, wherein first preset time period and this
The time interval of two preset time periods is less than preset threshold, which can be the earliest moment of first preset time period
With the interval at the moment the latest of the second time period or the intermediate time of first preset time period and the second time period
The interval that the interval of intermediate time or other calculations obtain.The preset threshold is preconfigured for reference pair ratio
Value, size, which can according to need, to be preset, such as is set as 1 day perhaps 2 days or 4 hours etc..This scheme
Substantially thinking be, if the telephonic communication record display user of user the first preset time period of distance closer time actively
It was contacted with insurance company, then the user can be got in touch with (because user is in this time in the first preset time period by estimating
Section generally will not rejection insurance company phone).If being somebody's turn to do for example, the first preset time period is a whole day on October 23rd, 2017
Preset threshold is 48 hours, and afternoon 16:00 of some user on October 22nd, 2017 actively rang to insurance company,
It is so eligible, therefore estimate and can get in touch with some user in the first preset time period.
Scheme two, the personal information include client operation record, and in this case, the equipment is according to multiple wait pay a return visit
User client operation record, by third preset time period in the client of prespecified company (such as insurance company)
On the user of product information (such as insurance information) of the said firm's offer be provided be determined as to contact in the first preset time period
On user to be paid a return visit, wherein the time interval of first preset time period and the third preset time period is less than default threshold
Value, the time interval can be the interval at the moment the latest at the earliest moment and third period of first preset time period,
Perhaps the interval or other calculations of the intermediate time of first preset time period and the intermediate time of the third period
Obtained interval.The preset threshold is the preconfigured value for reference pair ratio, and size, which can according to need, to be preset,
Such as it is set as 1 day perhaps 2 days or 4 hours etc..The substantially thinking of this scheme is, if the client operation of user
Record display user is in closer insurance information time active and inquired insurance company of the first preset time period of distance, then in advance
The user can be got in touch with (because user generally will not rejection insurance company in this period in the first preset time period by estimating
Phone).For example, if the first preset time period is a whole day on October 23rd, 2017, the preset threshold is 48 hours, and some
Afternoon 14:00 of the user on October 22nd, 2017 was operated on the client, then it is eligible, therefore estimate pre- first
If some user can be got in touch in the period.
Scheme three, the personal information include reserved information, which has recorded service request people (such as insuring for insurance
People) paying a return visit the time of providing, in this case, which pays a return visit the time according to multiple users' to be paid a return visit, by the
The user that one preset time period can be paid a return visit is determined as in the first preset time period the user of the shelves to be taken out that can be got in touch with return visit.?
I other words can contact in the first preset time period if user informs in advance, estimating can in the first preset time period
To get in touch with the user.For example, if reserved information, which is shown, can contact some user at weekend, and first preset time period
It is also at weekend, then the user can be got in touch in first preset time period by estimating.
Scheme four, the personal information include reserved information, which has recorded service request people (such as insuring for insurance
People) occupational information that provides, in this case, the equipment is pre- by first according to the occupational information of multiple users to be paid a return visit
If the user to be paid a return visit that the period facilitates the user of connection to be determined as to get in touch in the first preset time period.For example, very
More liberal professions are can to contact at any time, and many white-collar occupations usually can just be got in touch at noon or at night, therefore can be with
It determines to facilitate the user of connection in the first preset time period by occupational information, is equivalent to and estimates in first preset time period
It is interior to get in touch with the user.
Scheme five, personal information include telephonic communication record and client operation record；According to multiple users to be paid a return visit
Telephonic communication record and client operation record, will actively converse with insurance company and third is pre- in the second preset time period
If the product information that the company provides was consulted in the period in the client of prespecified company (such as insurance company)
The user of (such as insurance information) is determined as the user to be paid a return visit that can be got in touch in the first preset time period.This scheme can
To be realized referring to scheme one and scheme two.
It should be noted that the user to be paid a return visit that can be got in touch in the first preset time period that can be estimated is referred to as
First user, to facilitate subsequent descriptions.Under normal conditions, the quantity of the first user of acquisition is multiple, is also not excluded for certainly only
The case where obtaining first user.
Step S202: equipment sends the first request to remote data center, to request to transfer the business number of N number of first user
According to.
Specifically, business datum here can be declaration form data, have recorded user and buy the information registered when insurance, protect
The product description information etc. of danger itself.When the quantity of the first user obtained through the above way has multiple, N number of first use
Family can be all the first users in multiple first user, or use the part first in multiple first user
Family.Wherein, N is the positive integer more than or equal to 1.
Step S203: equipment receives the target data of data center transmission.
Specifically, target data includes the business datum of N number of first user, i.e. declaration form data, it should be noted that works as N
When greater than 1, which can be transmitted, and packing process target data is compressed, therefore to the maximum extent
Reduce traffic load.
In a kind of optional scheme, if being pre-configured with the business datum that the remote data center is sent every time is M parts,
And M is greater than N；Then the target data further includes the business datum of (M-N) a second user, and being somebody's turn to do (M-N) a second user is wait return
In the user of visit except this first with time (i.e. the time of policy purchase) of outdoor acquisition business earliest before (M-N) a user.
In other words, remote data center sends declaration form data according to the number of regulation (or data volume) every time, when
The declaration form data of the user determined through the above way be also not achieved as defined in number when, it is also necessary to gather by other means
Score as defined in enough specifically selects the time of policy purchase relatively early but does not take out the declaration form data of the user of shelves return visit also to make up the number or amount.
For example, prespecified 100 parts of declaration form data of each transmission, only have 80 using the first user that aforesaid way is selected
Position, corresponding 80 parts of declaration form data, also poor 20 parts of declaration form data, therefore selected from the relatively early second user insured but do not take out shelves return visit
First 20 are selected, this preceding 20 second user and the information of 80 the first users are sent to server by the first request, serviced
Device according to this first request to equipment send target data, the target data include 100 parts of declaration form data, wherein 80 parts of difference
For the declaration form data of 80 the first users, the declaration form data of 20 parts of respectively 20 second users.
It is understood that equipment parses the declaration form data for including in target data after receiving target data, this
A little declaration form data use when being used in first preset time period for paying a return visit user, for example, for the industry for insurance company
Business personnel take out when shelves are paid a return visit and use, for example, user is contacted according to the telephone number of the offer in policy information for business personnel, and
The correctness of the information in declaration form data is confirmed with user.
Using the above method, being estimated according to the personal information of user to be paid a return visit can be contacted in the first preset time period
On user, it is subsequent when calling business datum from remote data center, be not directed to from a collection of business datum is called blindly
The calling of property estimates the business datum for the user that can be got in touch with, and improves the utilization rate of data, reduces output transmission
Communication overhead, and improve the efficiency of return visit.
It is above-mentioned to illustrate the method for the embodiment of the present invention, the device of the embodiment of the present invention is provided below.
Fig. 3 is referred to, Fig. 3 is the structural schematic diagram that a kind of business datum provided in an embodiment of the present invention transfers equipment 30,
The equipment 30 can include determining that unit 301, transmission unit 302 and receiving unit 303, wherein the detailed description of each unit
It is as follows.
Determination unit 301 is used to estimate the energy in the first preset time period according to the personal information of multiple users to be paid a return visit
The user to be paid a return visit enough got in touch with, the user to be paid a return visit determined are the first user；Wherein, the personal information includes pre-
Stay the one or more in information, telephonic communication record and client operation record；
Transmission unit 302 is used to send the first request to remote data center, transfers N number of first user's with request
Business datum；
Receiving unit 303 is used to receive the target data that the data center sends, and the target data includes described N number of
The business datum of first user, the target data make when being used in first preset time period for paying a return visit user
With wherein N is the positive integer more than or equal to 1.
In a kind of optional scheme, the personal information includes telephonic communication record；The determination unit is used for basis
The personal information of multiple users to be paid a return visit estimates the user to be paid a return visit that can be got in touch in the first preset time period, specifically
Are as follows:
According to the telephonic communication of multiple users to be paid a return visit record, by the second preset time period actively with it is prespecified
The user that company conversed is determined as the user to be paid a return visit that can be got in touch in the first preset time period, wherein described first is pre-
If the time interval of period and second preset time period is less than preset threshold.
In another optional scheme, the personal information includes client operation record；The determination unit, is used for
The user to be paid a return visit that can be got in touch in the first preset time period is estimated according to the personal information of multiple users to be paid a return visit,
Specifically:
According to the client operation of multiple users to be paid a return visit record, by third preset time period in prespecified public affairs
The user that the product information that the company provides was consulted in the client of department is determined as to contact in the first preset time period
On user to be paid a return visit, wherein the time interval of first preset time period and the third preset time period be less than it is default
Threshold value.
In another optional scheme, the personal information includes reserved information, and the reserved information has recorded business
What claimant provided pays a return visit the time；The determination unit, for being estimated according to the personal information of multiple users to be paid a return visit
The user to be paid a return visit that can be got in touch in first preset time period, specifically:
The time is paid a return visit according to multiple users to be paid a return visit, the user that the first preset time period can be paid a return visit is determined as
The user to be paid a return visit that can be got in touch in one preset time period.
In another optional scheme, the personal information includes reserved information, and the reserved information, which has recorded, insures
The occupational information that people provides；The determination unit, it is pre- first for being estimated according to the personal information of multiple users to be paid a return visit
If the user to be paid a return visit that can be got in touch in the period, specifically:
According to the occupational information of multiple users to be paid a return visit, the user of connection is facilitated to be determined as first preset time period
The user to be paid a return visit that can be got in touch in one preset time period.
In another optional scheme, it is if being pre-configured with the business datum that the remote data center is sent every time
M parts, and M is greater than N；Then the target data further includes the business datum of (M-N) a second user, and (M-N) a second is used
Family be in user to be paid a return visit except described first with time of outdoor acquisition business earliest before (M-N) a user.
It should be noted that the realization of each unit and corresponding technical effect can also be to should refer to side shown in Fig. 2
The corresponding description of method embodiment.
Fig. 4 is referred to, Fig. 4 is that a kind of business datum provided in an embodiment of the present invention transfers equipment 40, which includes
Processor 401, memory 402 and communication interface 403, the processor 401, memory 402 and communication interface 403 pass through bus
It is connected with each other.
Memory 402 include but is not limited to be random access memory (random access memory, RAM), it is read-only
Memory (read-only memory, ROM), Erasable Programmable Read Only Memory EPROM (erasable programmable
Read only memory, EPROM) or portable read-only memory (compact disc read-only memory, CD-
ROM), which is used for dependent instruction and data.Communication interface 403 is for sending and receiving data.
Processor 401 can be one or more central processing units (central processing unit, CPU), locate
In the case that reason device 401 is a CPU, which can be monokaryon CPU, be also possible to multi-core CPU.
Processor 401 in the equipment 40 executes following behaviour for reading the program code stored in the memory 402
Make:
Estimated according to the personal information of multiple users to be paid a return visit can be got in touch in the first preset time period wait return
The user of visit, the user to be paid a return visit determined are the first user；Wherein, the personal information includes reserved information, phone ditch
One or more in logical record and client operation record；
The first request is sent to remote data center, to request to transfer the business datum of N number of first user；
The target data that the data center sends is received, the target data includes N number of first user
Business datum, the target data be used in first preset time period for pay a return visit user when use, wherein N be greater than or
Positive integer equal to 1.
In a kind of optional scheme, the personal information includes telephonic communication record；It is described according to multiple to be paid a return visit
The personal information of user estimates the user to be paid a return visit that can be got in touch in the first preset time period, comprising:
According to the telephonic communication of multiple users to be paid a return visit record, by the second preset time period actively with it is prespecified
The user that company conversed is determined as the user to be paid a return visit that can be got in touch in the first preset time period, wherein described first is pre-
If the time interval of period and second preset time period is less than preset threshold.
In a kind of optional scheme, the personal information includes client operation record；It is described according to multiple wait pay a return visit
The personal information of user estimate the user to be paid a return visit that can be got in touch in the first preset time period, comprising:
According to the client operation of multiple users to be paid a return visit record, by third preset time period in prespecified public affairs
The user that the product information that the company provides was consulted in the client of department is determined as to contact in the first preset time period
On user to be paid a return visit, wherein the time interval of first preset time period and the third preset time period be less than it is default
Threshold value.
In another optional scheme, the personal information includes reserved information, and the reserved information has recorded business
What claimant provided pays a return visit the time；The personal information according to multiple users to be paid a return visit is estimated in the first preset time period
The interior user to be paid a return visit that can be got in touch with, comprising:
It can be paid a return visit the time according to the electricity of multiple users to be paid a return visit, the user that the first preset time period can be paid a return visit is determined as
The user to be paid a return visit that can be got in touch in first preset time period.
In another optional scheme, the personal information includes reserved information, and the reserved information, which has recorded, insures
The occupational information that people provides；The personal information according to multiple users to be paid a return visit is estimated can in the first preset time period
The user to be paid a return visit got in touch with, comprising:
According to the occupational information of multiple users to be paid a return visit, the user of connection is facilitated to be determined as first preset time period
The user to be paid a return visit that can be got in touch in one preset time period.
In another optional scheme, it is if being pre-configured with the business datum that the remote data center is sent every time
M parts, and M is greater than N；Then the target data further includes the business datum of (M-N) a second user, and (M-N) a second is used
Family be in user to be paid a return visit except described first with time of outdoor acquisition business earliest before (M-N) a user.
It should be noted that the extremely corresponding technical effect of the realization of each operation can also be shown in Fig. 4 to should refer to
The corresponding description of embodiment of the method.
In addition to this, the embodiment of the present invention provides a kind of computer readable storage medium, the computer-readable storage medium
Matter realizes embodiment of the method shown in Fig. 2 when running on computers for storing program instruction, described program instruction.
In conclusion being estimated according to the personal information of user to be paid a return visit pre- first by implementing the embodiment of the present invention
If the user that can be got in touch in the period, it is subsequent from remote data center call business datum when, be not blindly from call one
Batch traffic data, but the business datum for estimating the user that can be got in touch with targetedly is called, the utilization rate of data is improved,
Reduce the communication overhead of output transmission, and improves the efficiency of return visit.
Those of ordinary skill in the art will appreciate that realizing all or part of the process in above-described embodiment method, Ke Yitong
Computer program is crossed to instruct relevant hardware and complete, the program being somebody's turn to do can be stored in computer-readable storage medium, should
Program is when being executed, it may include such as the process of the embodiment of above-mentioned each method.And storage medium above-mentioned includes: ROM, RAM, magnetic
The medium of the various program storage codes such as dish or CD.
Claims (10)
1. a kind of business datum transfers method characterized by comprising
Estimated according to the personal information of multiple users to be paid a return visit can be got in touch in the first preset time period it is to be paid a return visit
User, the user to be paid a return visit determined are the first user；Wherein, the personal information includes reserved information, telephonic communication note
One or more in record and client operation record；
The first request is sent to remote data center, to request to transfer the business datum of N number of first user；
The target data that the data center sends is received, the target data includes the business of N number of first user
Data, the target data be used in first preset time period for pay a return visit user when use, wherein N be more than or equal to
1 positive integer.
2. the method according to claim 1, wherein the personal information includes telephonic communication record；Described
The user to be paid a return visit that can be got in touch in the first preset time period is estimated according to the personal information of multiple users to be paid a return visit, is wrapped
It includes:
It is recorded according to the telephonic communication of multiple users to be paid a return visit, by active in the second preset time period and prespecified company
The user to converse is determined as the user to be paid a return visit that can be got in touch in the first preset time period, wherein it is described first it is default when
Between the time interval of section and second preset time period be less than preset threshold.
3. the method according to claim 1, wherein the personal information includes client operation record；It is described
The user to be paid a return visit that can be got in touch in the first preset time period is estimated according to the personal information of multiple users to be paid a return visit,
Include:
According to the client operation of multiple users to be paid a return visit record, by third preset time period in prespecified company
What the user that the product information that the company provides was consulted in client was determined as capable of getting in touch in the first preset time period
User to be paid a return visit, wherein the time interval of first preset time period and the third preset time period is less than default threshold
Value.
4. the method according to claim 1, wherein the personal information includes reserved information, the reserved letter
Breath have recorded service request people offer pay a return visit the time；The personal information according to multiple users to be paid a return visit is estimated
The user to be paid a return visit that can be got in touch in one preset time period, comprising:
The time is paid a return visit according to multiple users to be paid a return visit, it is pre- that the user that the first preset time period can be paid a return visit is determined as first
If the user to be paid a return visit that can be got in touch in the period.
5. the method according to claim 1, wherein the personal information includes reserved information, the reserved letter
Breath has recorded the occupational information of insurer's offer；The personal information according to multiple users to be paid a return visit is estimated default first
The user to be paid a return visit that can be got in touch in period, comprising:
According to the occupational information of multiple users to be paid a return visit, the user of connection is facilitated to be determined as first in advance the first preset time period
If the user to be paid a return visit that can be got in touch in the period.
6. method according to claim 1-5, which is characterized in that if being pre-configured with the remote data center
The business datum sent every time is M parts, and M is greater than N；Then the target data further includes the business number of (M-N) a second user
According to, (M-N) a second user be in user to be paid a return visit except described first with time of outdoor acquisition business earliest before
(M-N) a user.
7. a kind of business datum transfers equipment characterized by comprising
Determination unit can contact in the first preset time period for being estimated according to the personal information of multiple users to be paid a return visit
On user to be paid a return visit, the user to be paid a return visit determined be the first user；Wherein, the personal information includes reserved letter
One or more in breath, telephonic communication record and client operation record；
Transmission unit, for sending the first request to remote data center, to request to transfer the business number of N number of first user
According to；
Receiving unit, the target data sent for receiving the data center, the target data include described N number of described the
The business datum of one user, the target data use when being used in first preset time period for paying a return visit user, wherein N
For the positive integer more than or equal to 1.
8. equipment according to claim 7, which is characterized in that the personal information includes telephonic communication record；It is described true
Order member, for estimated according to the personal information of multiple users to be paid a return visit can be got in touch in the first preset time period to
The user of return visit, specifically:
It is recorded according to the telephonic communication of multiple users to be paid a return visit, by active in the second preset time period and prespecified company
The user to converse is determined as the user to be paid a return visit that can be got in touch in the first preset time period, wherein it is described first it is default when
Between the time interval of section and second preset time period be less than preset threshold.
9. equipment according to claim 7, which is characterized in that the personal information includes client operation record；It is described
Determination unit can be got in touch in the first preset time period for being estimated according to the personal information of multiple users to be paid a return visit
User to be paid a return visit, specifically:
According to the client operation of multiple users to be paid a return visit record, by third preset time period in prespecified company
What the user that the product information that the company provides was consulted in client was determined as capable of getting in touch in the first preset time period
User to be paid a return visit, wherein the time interval of first preset time period and the third preset time period is less than default threshold
Value.
10. a kind of computer readable storage medium, which is characterized in that the computer readable storage medium refers to for storing program
It enables, realizes method described in any one of claims 1-6 when described program instruction is run on a processor.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910423147.4A CN110213090B (en) | 2019-05-21 | 2019-05-21 | Service data calling method, service data calling equipment and computer readable storage medium |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201910423147.4A CN110213090B (en) | 2019-05-21 | 2019-05-21 | Service data calling method, service data calling equipment and computer readable storage medium |
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| Publication Number | Publication Date |
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| CN110213090A true CN110213090A (en) | 2019-09-06 |
| CN110213090B CN110213090B (en) | 2022-11-15 |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108319689A (en) * | 2018-02-01 | 2018-07-24 | 泰康保险集团股份有限公司 | Pay a return visit the processing method and processing device of data |
| CN109286719A (en) * | 2018-02-07 | 2019-01-29 | 中国平安人寿保险股份有限公司 | Call-on back by phone method, server and storage medium |
| CN109447824A (en) * | 2018-09-26 | 2019-03-08 | 平安健康保险股份有限公司 | Declaration form data processing method, device, computer equipment and storage medium |
| CN109447822A (en) * | 2018-09-19 | 2019-03-08 | 平安科技（深圳）有限公司 | Declaration form intelligently pays a return visit method, apparatus and computer readable storage medium |
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2019
- 2019-05-21 CN CN201910423147.4A patent/CN110213090B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108319689A (en) * | 2018-02-01 | 2018-07-24 | 泰康保险集团股份有限公司 | Pay a return visit the processing method and processing device of data |
| CN109286719A (en) * | 2018-02-07 | 2019-01-29 | 中国平安人寿保险股份有限公司 | Call-on back by phone method, server and storage medium |
| CN109447822A (en) * | 2018-09-19 | 2019-03-08 | 平安科技（深圳）有限公司 | Declaration form intelligently pays a return visit method, apparatus and computer readable storage medium |
| CN109447824A (en) * | 2018-09-26 | 2019-03-08 | 平安健康保险股份有限公司 | Declaration form data processing method, device, computer equipment and storage medium |
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| CN110213090B (en) | 2022-11-15 |
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