CN110210926A - Ticket system and ticket drawing method, electronic equipment and storage medium - Google Patents
Ticket system and ticket drawing method, electronic equipment and storage medium Download PDFInfo
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Abstract
This application discloses a kind of ticket systems, belong to computer technology and field of communication technology.Ticket system disclosed in the embodiment of the present application, a yard management module is withheld by setting, first that the Subscriber Interface Module SIM sends is responded in the electric business platform and supplier interface module to place an order request, it is withheld after yard management module sends and obtain and withhold phone number request to described, phone number request is withheld according to the acquisition, phone number is withheld in determination, and it is placed an order by withholding phone number to supplier's order management system, then, the reception of yard management module is withheld described in reception be sent to described withhold the order voucher short message of phone number and parse, obtain order credential information, the order credential information is sent to user again, it can solve the problem of user can not receive order voucher short message since network signal is weak.
Description
Technical Field
The present application relates to the field of computer technologies and communications technologies, and in particular, to a ticketing system and a ticketing method, an electronic device, and a computer-readable storage medium.
Background
The ticket buying through the electronic commerce platform and the online ticket issuing and using are already main modes for selling tickets in a plurality of scenic spots, cinemas, museums and the like. Taking an example of a tourist attraction ticket selling system, an implementation scheme of a ticket issuing system in the prior art is as follows: the electronic commerce platform is in butt joint communication with the scenic spot system, so that tourists can book entrance tickets on the corresponding electronic commerce platform and generate a preset order. And then, the electronic commerce platform pushes the preset order to a scenic spot system, the scenic spot system generates the order after receiving the preset order sent by the electronic commerce platform, and sends the order information to the electronic commerce platform, and the electronic commerce platform displays the order information to the consumer. Because often can pass through multistage distributor between some scenic spot systems and the electronic commerce platform, the distribution chain is many, can't guarantee that each distributor in the distribution chain can all possess the stable ability of providing into the garden voucher, can often appear that the scenic spot system can't provide the phenomenon that the garden voucher was provided for the electronic commerce platform with going into of two-dimensional code, among the prior art, most scenic spot systems adopt the mode of sending the garden voucher SMS of going into that has the two-dimensional code to user's cell-phone to realize out the ticket. For a scenic spot system for realizing ticketing by sending a park entering voucher short message with a two-dimensional code, mobile communication signals of part of scenic spots are relatively weak, and a mobile phone security guard installed on a mobile phone used by a user can shield the short message with an unknown source, so that the situation that the user cannot receive the park entering voucher short message with the two-dimensional code often occurs, the user cannot smoothly acquire an ordered entrance ticket, and the user experience is seriously weakened.
Therefore, the ticket drawing system in the prior art has the defect that the ticket drawing is unstable due to the fact that the ticket drawing cannot be timely performed at least sometimes.
Disclosure of Invention
The application provides a system of drawing a bill helps promoting the stability of the system of drawing a bill among the prior art.
In order to solve the above problem, in a first aspect, an embodiment of the present application provides a ticketing system, including: the user interface module and the e-commerce platform and supplier interface module further comprise: a code receiving management module, wherein,
the e-commerce platform and supplier interface module is used for responding to a first ordering request sent by the user interface module and sending a request for acquiring a collection mobile phone number to the collection code management module;
the collection code management module is used for responding to the collection mobile phone number acquisition request, determining a collection mobile phone number and feeding back the collection mobile phone number to the e-commerce platform and supplier interface module;
the e-commerce platform and supplier interface module is further used for updating the mobile phone number carried in the first ordering request through the collection mobile phone number to generate a second ordering request, and sending the second ordering request to a supplier order management system, so that the supplier order management system responds to the second ordering request to execute a ticketing operation, and sends an order voucher short message to the collection mobile phone number in the second ordering request after the ticketing operation is successfully executed;
the agent code management module is also used for receiving the order voucher short message sent to the agent mobile phone number, analyzing the order voucher short message to obtain order voucher information, and sending the order voucher information to the e-commerce platform and supplier interface module;
the e-commerce platform and supplier interface module is also used for outputting the order voucher information.
In a second aspect, an embodiment of the present application provides a method for drawing a ticket, including:
receiving a first ordering request generated by ordering operation of a user;
acquiring a collection mobile phone number bound with the mobile phone number carried in the first ordering request;
updating the mobile phone number carried in the first order placing request through the collection mobile phone number, generating a second order placing request, sending the second order placing request to a supplier order management system, enabling the supplier order management system to respond to the second order placing request to execute a ticket issuing operation, and sending an order voucher short message to the collection mobile phone number carried in the second order placing request after the ticket issuing operation is successfully executed;
receiving the order voucher short message sent to the collection-substituted mobile phone number, and analyzing the order voucher short message to obtain order voucher information;
and outputting the order voucher information.
In a third aspect, an embodiment of the present application further discloses an electronic device, which includes a memory, a processor, and a computer program stored on the memory and executable on the processor, where the processor executes the computer program to implement the ticketing method according to the embodiment of the present application.
In a fourth aspect, the present application provides a computer-readable storage medium, on which a computer program is stored, where the computer program is executed by a processor to perform the steps of the ticketing method disclosed in the embodiments of the present application.
The ticketing system disclosed by the embodiment of the application comprises an e-commerce platform and a supplier interface module, wherein the e-commerce platform and the supplier interface module respond to a first order taking request sent by a user interface module, sends a request for acquiring a proxy mobile phone number to the proxy receiving code management module, determines the proxy receiving mobile phone number according to the request for acquiring the proxy receiving mobile phone number, orders the supplier with a proxy receiving mobile phone number through a proxy receiving mobile phone number, receives and analyzes an order voucher short message sent to the proxy receiving mobile phone number by the proxy receiving code management module to obtain order voucher information, and sends the order voucher information to a user.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings needed to be used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without inventive exercise.
Fig. 1 is a schematic structural diagram of a ticketing system according to a first embodiment of the present application;
fig. 2 is a second schematic structural diagram of a ticketing system according to a first embodiment of the present application;
fig. 3 is a third schematic structural diagram of a ticketing system in accordance with an embodiment of the present invention;
FIG. 4 is one of the schematic flow diagrams of the ticketing method of the second embodiment of the present application;
fig. 5 is a second flowchart of the ticketing method according to the second embodiment of the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some, but not all, embodiments of the present application. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
Example one
As shown in fig. 1, the ticket issuing system disclosed in this embodiment includes: the user interface module 110 and the e-commerce platform and supplier interface module 120 further include: a code receiving management module 130.
The user interface module 110 is a man-machine interaction interface between the ticketing system and the user, for example, client software of the ticketing system. The functions carried by the user interface module 110 are technical modules for completing basic information filling, date selection, quantity selection, order submission and payment functions of orders by users on client software (such as apps) of the ticketing system. After the user selects a product to be ordered through the user interface module 110 and submits an order, the user interface module 110 generates a first order request and sends the first order request to the e-commerce platform and supplier interface module 120. The first order taking request at least carries the mobile phone number of the user, the ordered product identification and the order identification of the preset order.
The e-commerce platform and supplier interface module 120 is a technical module that enables the e-commerce platform to interface with a supplier order management system (i.e., a ticketing reservation system for a scenic spot or supplier). After the user completes ordering or payment on the e-commerce platform, the e-commerce platform and supplier interface module 120 sends the first ordering request to the supplier order management system and obtains feedback of the supplier order management system.
In the prior art, the supplier order management system feeds back information of successful ticket drawing, failure ticket drawing and the like to the e-commerce platform and supplier interface module 120, and feeds back order credentials when the ticket drawing is successful. Then, the supplier order management system sends a short message with order voucher information such as a two-dimensional code to the mobile phone number carried in the first order taking request. Because mobile communication signals of part scenic spots are relatively weak, and short messages with unknown sources can be shielded by a mobile phone security guard installed on a mobile phone used by a user, the situation that the user cannot receive the park entering voucher short message with the two-dimensional code sent by a supplier often occurs, and the user cannot smoothly acquire the ordered entrance ticket.
In some embodiments of the present application, the ticketing system further comprises: a code receiving management module 130.
Correspondingly, the e-commerce platform and provider interface module 120 is configured to send a request for obtaining a collection mobile phone number to the collection code management module 130 in response to the first ordering request sent by the user interface module 110.
The proxy receiving code management module 130 is configured to determine a proxy receiving mobile phone number in response to the request for obtaining a proxy receiving mobile phone number, and feed back the proxy receiving mobile phone number to the e-commerce platform and provider interface module 120.
The receiving code management module 130 is connected to the supplier order management system, and is configured to receive an order voucher short message sent by the supplier order management system. Meanwhile, the collecting code management module 130 is in butt joint with the e-commerce platform and supplier interface module 120, and is configured to generate a collecting mobile phone number replacing a mobile phone number of a user, and analyze an order voucher short message sent by a supplier order management system and received by the collecting mobile phone number to obtain order voucher information in the order voucher short message, and then send the order voucher information to the e-commerce platform and supplier interface module 120.
In some embodiments of the application, the collection-substituted mobile phone number is a mobile phone number in a virtual number segment allocated by a virtual operator to an e-commerce platform, the mobile phone number of a user placing an order is replaced by the e-commerce platform and a collection-substituted mobile phone number applied earlier, an order voucher short message sent to the user by a supplier is intercepted, and the intercepted short message is converted into order voucher information to be displayed at a client of the e-commerce platform, so that the problem that the order voucher short message sent by an order management system of the supplier cannot be received by the user after being intercepted by software such as a security guard in a mobile phone of the user can be effectively avoided.
After receiving the request for acquiring the collected cell phone number sent by the e-commerce platform and provider interface module 120, the collection code management module 130 determines whether to generate a collected cell phone number for the first ordering request according to a preset generation rule of the collected cell phone number. The generation rule of the collection mobile phone number may be: generating a collection mobile phone number for a product which is set by a supplier and provided with a park certificate through a ticketing system; and/or determining to generate a collection mobile phone number for the product of the product with lost confidence according to the historical order data. When a product set by a supplier and provided with a park certificate through a ticketing system is a product on order, the supplier actively informs an e-commerce platform that the product cannot provide an order certificate through a supplier order management system. Wherein determining a product that is not trusted according to historical order data comprises: if the order placing users of the orders of the N products which are successfully drawn do not receive the order voucher short messages, determining that the products are the products which are lost; or if the order voucher short message is not received by the user of the order with the number exceeding the preset number in the order of the product with successful ticket drawing, determining that the product is a lost product. For example, by recording whether each order provides order evidence, if 10 orders of a certain product continuously appear or no order evidence is provided by more than 10% of orders in a week, the ticket drawing system marks the product with a loss letter mark and determines the product as a loss letter product. In specific implementation, as long as it is determined that a product corresponding to a first ordering request meets a preset generation rule of a collection mobile phone number according to a product identifier in the first ordering request, it is determined that the collection mobile phone number is generated for the first ordering request.
The e-commerce platform and provider interface module 120 is further configured to update the mobile phone number carried in the first ordering request by the collection mobile phone number to generate a second ordering request, and send the second ordering request to a provider order management system, so that the provider ordering management system executes a ticketing operation in response to the second ordering request, and sends an order voucher short message to the collection mobile phone number in the second ordering request after the ticketing operation is successfully executed.
After the e-commerce platform and supplier interface module 120 receives the collection mobile phone number fed back by the collection code management module 130, the mobile phone number carried in the first ordering request is replaced by the collection mobile phone number, the first ordering request is packaged into a second ordering request, and the second ordering request is sent to the supplier order management system by calling the interface of the supplier order management system for drawing a bill.
And the supplier order management system executes the ticket drawing operation according to the product identifier carried in the second order placing request, and calls the ticket drawing notification interface of the e-commerce platform and supplier interface module 120 after the ticket drawing is successful, and meanwhile, the e-commerce platform and supplier interface module 120 draws the ticket successfully.
And then, the supplier order management system sends an order voucher short message to the mobile phone number (namely, a collection mobile phone number) carried in the second order placing request. Usually, the order voucher short message includes order voucher information such as a two-dimensional code.
The collecting code management module 130 is further configured to receive the order voucher short message sent to the collecting mobile phone number, analyze the order voucher short message to obtain order voucher information, and send the order voucher information to the e-commerce platform and supplier interface module 120.
The proxy receiving code management module 130 receives the order voucher short message sent to the proxy receiving mobile phone number through the virtual operator, and analyzes the received order voucher short message. If the order voucher short message is successfully analyzed, the code receiving management module 130 may determine order voucher information such as a two-dimensional code included in the order voucher short message, and then send the order voucher information to the e-commerce platform and provider interface module 120. If the order voucher short message fails to be analyzed, the code receiving management module 130 directly forwards the received order voucher short message.
Thereafter, the e-commerce platform and supplier interface module 120 is further configured to output the order credential information.
After receiving the order voucher information sent by the code receiving management module 130, the e-commerce platform and supplier interface module 120 backfills the order voucher information (e.g., two-dimensional code, electronic code) into the order data of the e-commerce platform and supplier interface module 120 and stores the order data in a database. The order voucher information and the order information are then presented at the user interface module 110, for example, by an order detail page of the client software of the ticketing system. Therefore, after the user purchases a product on the e-commerce platform, the user can directly see the certificate entering the garden after successful purchase at the client side of the e-commerce platform, the certificate code is directly shown to enter the garden quickly when entering the garden, the user can enjoy the most convenient and quick experience of entering the garden, meanwhile, the user does not rely on the short message, and the user can enter the garden quickly even if the short message is not received.
In some embodiments of the present application, the outputting the order credential information includes: the e-commerce platform and supplier interface module 120 responds to the first order placing request sent by the user interface module 110, and sends the order voucher information to the user interface module for display so as to prompt the user that the order placing is successful. For example, after the user orders the entrance ticket through the client software of the ticketing system, the e-commerce platform and provider interface module 120 receives the first order request sent by the user interface module 110, and then the e-commerce platform and provider interface module 120 interacts with the collecting code management module 130 and the provider order management system, executes ticketing, and receives order voucher information sent by the collecting code management module 130; then, the order voucher information is sent to the client software (namely, the user interface module) for displaying so as to prompt the user that the order placing is successful.
In other embodiments of the present application, referring to fig. 2, the ticketing system further includes a customer service task assignment module 140, and accordingly, the outputting the order credential information includes: the e-commerce platform and provider interface module 120 sends a short message carrying the order voucher information to the mobile phone number carried in the first order taking request through the customer service task allocation module 140 of the ticketing system. For example, after the e-commerce platform and supplier interface module 120 backfills the order voucher information (e.g., two-dimensional code, electronic code) into the order data of the e-commerce platform and supplier interface module 120 and stores the order data in the database, the e-commerce platform and supplier interface module will still send the order voucher information to the mobile phone of the user through the ticketing system in the manner in the prior art.
In the ticketing system provided by the embodiment of the application, by arranging the collection code management module, after the e-commerce platform and the supplier interface module respond to the first ordering request sent by the user interface module and send the collection mobile phone number acquisition request to the collection code management module, determining a collection mobile phone number according to the collection mobile phone number request, feeding back the collection mobile phone number to the E-commerce platform and supplier interface module, the e-commerce platform and supplier interface module updates the mobile phone number carried in the first order placing request through the collection mobile phone number to generate a second order placing request, and sends the second order placing request to a supplier order management system, the supplier order management system then, in response to the second order placement request, performs a ticketing operation, after the ticket drawing operation is successfully executed, sending an order voucher short message to the collection-substituted mobile phone number in the second order placing request; then, the proxy receiving code management module receives the order voucher short message sent to the proxy receiving mobile phone number, analyzes the order voucher short message to obtain order voucher information, and sends the order voucher information to the e-commerce platform and supplier interface module; the E-commerce platform and the supplier interface module output the order voucher information, so that the problem that a user cannot receive the order voucher short message due to weak network signals can be solved.
The application discloses a ticketing system introduces a technology of obtaining a ticketing short message by using a virtual number to replace a real mobile phone number of a user through arranging a proxy receiving code management module, and in the ticketing process, the proxy receiving code management module can perform text analysis on the ticketing voucher short message, extracts a park-entering voucher in the ticketing voucher short message, displays the round-entering voucher on a client side of the ticketing system, and informs the user of successful ticketing. The client of the ticket issuing system can store the ticket for entering the garden in the ticket issuing voucher short message into a picture, so that the problem that the two-dimensional code cannot be opened due to weak network signals of a scenic spot when the user enters the garden is solved, and the user can smoothly enter the garden.
On the other hand, under the condition that the code collecting management module fails to analyze the text of the ticket drawing voucher short message, the ticket drawing system can forward the ticket drawing voucher short message, and the signature of the ticket drawing voucher short message is consistent with the system for buying the ticket by the user, so that the information reliability is high, the shielding possibility of software such as a mobile phone security guard is low, and the stability and the reliability of the user for receiving the ticket drawing voucher short message are further improved.
In other embodiments of the present application, as shown in fig. 3, the code receiving management module 130 further includes: a collecting code configuration sub-module 1301, a collecting code service sub-module 1302 and a customer service sub-module 1303. The connection mode and the data processing scheme of each sub-module are explained in detail to explain the process of realizing the function of the ticketing system by the mutual cooperation of the sub-modules.
The collecting code configuration submodule 1301 is configured to configure a generating rule of a collecting mobile phone number and the order voucher short message analysis template. The generation rule of the collecting mobile phone number is used for indicating that a collecting mobile phone number (namely a virtual mobile phone number) is generated for the mobile phone number ordering the product.
In some embodiments of the present application, the generation rule of the recollecting mobile phone numbers may be manually set by the platform service personnel for a single product or a batch of products of a supplier.
In other embodiments of the application, the platform may also automatically set a generation rule for collecting the mobile phone number according to the park entering rule of the product. The collection code configuration submodule 1301 automatically identifies that the ticket is not closed-loop, no mobile phone number purchase limit rule exists, and a generation rule of a collection mobile phone number is not set for a product entering the park through the mobile phone number according to the relevant fields of the entering rule in the product information. For example, when the rule of entering a garden for a certain product is: when entering the park using the voucher code, there is no limited purchase of the mobile phone number, and the product supplier explicitly informs that the voucher code cannot be provided through the supplier system, the receiving code configuring sub-module 1301 automatically configures the generation rule of the receiving mobile phone number for the product.
In still other embodiments of the application, historical order data may also be monitored, a credit loss label is set for a product according to the historical order data, a virtual mobile phone number is generated for the product with the credit loss label, and the like. For example, for a product that a merchant explicitly informs that a kindergarten certificate is provided through the system, each order of the product is also monitored, a distrust label is printed on a product that continuously exceeds a preset number (for example, 10) of orders and does not provide the kindergarten certificate, or a product that exceeds a preset proportion (for example, 10%) of orders and does not provide the kindergarten certificate in a week, and the collection code configuration sub-module 1301 automatically configures the generation rule of the collection mobile phone number for the product provided with the distrust label.
The collecting code service sub-module 1302 is in communication connection with the collecting code configuration sub-module 1301 and the customer service sub-module 1303, and is configured to respond to a request for obtaining a collecting mobile phone number sent by the e-commerce platform and provider interface module 120, determine whether to obtain a collecting mobile phone number for the first billing request according to a mobile phone number, a product identifier and a generating rule of the collecting mobile phone number carried in the first billing request, and obtain a collecting mobile phone number through the customer service sub-module 1303 after determining that the collecting mobile phone number is obtained for the first billing request. After the proxy receiving code service sub-module 1302 receives the request for obtaining the proxy receiving mobile phone number sent by the e-commerce platform and provider interface module 120, it will further determine whether to generate a virtual mobile phone number for the mobile phone number according to the mobile phone number, the product identifier and the generation rule of the proxy receiving mobile phone number carried in the first ordering request.
In some embodiments of the present application, the proxy receiving code service sub-module 1302 performs a query of a request generation rule according to a product identifier, and if a generation rule of a proxy receiving mobile phone number corresponding to the product identifier is queried, further invokes a virtual number binding interface of the customer service sub-module 1303 to obtain a virtual mobile phone number (i.e., a proxy receiving mobile phone number). For example, when the product information provided by the product supplier corresponding to the product identifier includes that the product identifier needs to provide a voucher short message for entering a park, the supplier system does not have the capability of providing the voucher short message, and the product of the product identifier does not have the mobile phone number for purchase limitation, the generation of the collection mobile phone number for the mobile phone number ordering the product can be determined according to the product identifier and the preset collection mobile phone number generation rule. Then, the receiving code service sub-module 1302 sends a number binding request to the customer service sub-module 1303, where the number binding request includes a mobile phone number carried in the first order request.
The customer service sub-module 1303 is configured to store the collection-substituted mobile phone number allocated by the virtual operator from the virtual number segment. In some embodiments of the present application, the virtual carrier assigns a number pool to the ticketing system, for example, a plurality of mobile phone numbers in the 170 th paragraph as the receiving-substituting mobile phone numbers. The customer service sub-module 1303 of the ticketing system constructs a collection mobile phone number queue, and recycles the collection mobile phone numbers distributed by the virtual operator for the ticketing system. After receiving the number binding request sent by the proxy receiving code service sub-module 1302, the customer service sub-module 1303 selects a virtual mobile phone number from a pre-established number pool, establishes a binding relationship between the selected virtual mobile phone number and the mobile phone number included in the number binding request, and then sends the selected virtual mobile phone number (i.e., the proxy receiving mobile phone number) to the proxy receiving code service sub-module 1302 by the customer service sub-module 1303.
After the agent receiving code service sub-module 1302 receives the agent receiving mobile phone number sent by the customer service sub-module 1303, the agent receiving code service sub-module 1302 feeds back the agent receiving mobile phone number obtained by the customer service sub-module 1303 to the e-commerce platform and provider interface module 120, and establishes a binding relationship between the agent receiving mobile phone number and the order identifier, the mobile phone number and the product identifier carried in the first order taking request, so that the agent receiving mobile phone number can be managed according to the order state.
The customer service sub-module 1303 is further configured to receive an order voucher short message sent by the supplier order management system, and forward the order voucher short message to the receiving code service sub-module 1302. After the e-commerce platform and supplier interface module 120 receives a collection mobile phone number, the e-commerce platform and supplier interface module 120 updates the mobile phone number carried in the first order placing request through the collection mobile phone number to generate a second order placing request, and sends the second order placing request to a supplier order management system, and then the supplier order management system responds to the second order placing request to execute a ticketing operation, and sends an order voucher short message to the collection mobile phone number in the second order placing request after the ticketing operation is executed successfully.
The agent code receiving service sub-module 1302 is further configured to, after receiving the order voucher short message sent by the supplier order management system to the agent mobile phone number, parse the received order voucher short message according to a preset order voucher short message parsing template to obtain order voucher information, and then send the order voucher information to the e-commerce platform and supplier interface module 120. In some embodiments of the present application, after the order voucher short message of the supplier order management system is sent to the proxy receiving mobile phone number (i.e., a virtual mobile phone number), the customer service sub-module 1303 may obtain the short message sent to the virtual mobile phone number, and then send the short message content to the proxy receiving code service sub-module 1302 in an MQ (message queue) message manner, where the MQ message body carries information such as an order number, short message content, and sending time. The receiving code service sub-module 1302 monitors the MQ message sent by the customer service sub-module 1303, and analyzes the message content. If the product to which the order belongs is not configured with the short message parsing template, the customer service sub-module 1303 cannot successfully parse the MQ message (including the short message content), and the customer service sub-module 1303 directly forwards the short message to the user. If the product to which the order belongs is configured with the short message analysis template, the customer service sub-module 1303 extracts the electronic code content and/or the two-dimensional code link in the short message through a regular expression according to the short message analysis template to obtain order voucher information.
In some embodiments of the application, an order voucher short message analysis template can be configured for a corresponding product in advance according to a generation rule of a collection mobile phone number. The order voucher short message analysis template provides a basis for the analysis of the order voucher short message.
In some embodiments of the present application, the e-commerce platform and supplier interface module 120 is further configured to obtain an order status of an order corresponding to the first order placing request, and send the order status to the collecting code service sub-module 1302; the collecting code service sub-module 1302 is further configured to release the binding relationship between the mobile phone number carried in the first order taking request corresponding to the order state and the collecting mobile phone number according to the order state. Generally, the number of virtual mobile phone numbers allocated by the virtual operator to the ticketing system is limited, so that after a certain order is completed, the substitute receiving mobile phone number bound with the mobile phone number of the user in the order needs to be unbound in time to release the virtual mobile phone number. For example, when the order status of the order is determined to belong to the following situations, the unbinding operation of the mobile phone number to be received needs to be performed: when the user fails to place an order, namely the order cannot be drawn continuously, the order management system of the supplier cannot send order voucher short messages to the mobile phone number of the agent; when the order fails to be drawn (if the surplus ticket is insufficient), the order management system of the supplier cannot send order voucher short messages to the mobile phone number for collection; the order is successfully drawn, and the supplier order management system has sent the order voucher short message, and the code collecting service sub-module 1302 has obtained the order voucher short message. When the receiving agent service sub-module 1302 determines that the order state of the order corresponding to a certain order identifier belongs to any one of the above situations, the binding relationship between the mobile phone number in the order and the receiving agent mobile phone number is released.
In other embodiments of the present application, the customer service sub-module 1303 forwards the order voucher sms signed by a preset provider to the code receiving service sub-module 1302 through a message queue. After the order is drawn, all levels of distribution channels send order voucher short messages to the collection mobile phone number, so the customer service sub-module 1303 receives a plurality of order voucher short messages for a certain order. In order to improve the reliability of the information and improve the data processing efficiency, the customer service sub-module 1303 determines the source of the short message according to the short message signature, and only identifies the order voucher short message issued by the source provider (e.g., scenic spot). Therefore, the problem that the user cannot receive order voucher information due to the fact that some distribution chains cannot send order voucher short messages when the distribution chains are long can be solved.
In some embodiments of the present application, the code receiving sub-module 1302 is communicatively connected to the customer service task allocation module 140, and the code receiving sub-module 1302 is further configured to time a delay of receiving the order voucher short message, and when the delay meets a preset condition, the code receiving sub-module 1302 sends a code urging request of the corresponding order voucher information in the first order taking request to the customer service task allocation module 140. In the prior art, when the e-commerce platform and provider interface module 120 interfaces with a provider order management system and requires a user to draw a ticket, at this time, the provider order management system may feed back "successful ticket drawing", but does not provide a park certificate, and if the user does not complain to the ticket drawing system about receiving the park certificate, the ticket drawing system distributes a task to manual customer service through the customer service task distribution module 140 to contact the merchant to obtain an order certificate short message. In this embodiment, the code receiving service sub-module 1302 starts the time delay of the order voucher short message corresponding to the order after determining that the order status of a certain order identifier is in the payment completion state. When the delay time reaches a preset time length (for example, 10 minutes), the code collecting service submodule 1302 still does not receive the MQ message which is sent by the customer service submodule 1303 and carries the order voucher short message corresponding to the order, the code collecting service submodule 1302 automatically generates a code urging request, the code urging request includes the order information corresponding to the order identifier, and triggers the customer service task allocation module 140 to allocate a task to the manual customer service, so as to contact the merchant to obtain the order voucher short message.
After the user finishes payment, the code receiving service submodule 1302 times and urges the code for the time delay of sending the order voucher short message by the supplier order management system, so that the problem that the user cannot receive the order voucher short message on time due to communication problems can be avoided, and the user experience is further improved.
Example two
The method for drawing a ticket disclosed in this embodiment is applicable to the system for drawing a ticket described in the first embodiment, and as shown in fig. 4, the method includes: step 410 to step 450.
Step 410, receiving a first order request generated by an order placing operation of a user.
In some embodiments of the present application, the user completes the basic information filling of the order, selects the date, quantity, submits the order, and completes the order payment through the client software (i.e., user interface module 110) of the ticketing system. After the user selects a product to be ordered through the user interface module 110 and submits an order, the user interface module 110 generates a first order request and sends the first order request to the e-commerce platform and supplier interface module 120. The first order taking request at least carries the mobile phone number of the user, the ordered product identification and the order identification of the preset order.
Step 420, obtaining the collection mobile phone number bound with the mobile phone number carried in the first ordering request.
In some embodiments of the application, the step of obtaining the pickup phone number bound to the phone number carried in the first order-ordering request includes: determining whether to acquire a collection mobile phone number for the first ordering request according to the mobile phone number carried in the first ordering request, the product identification and a preset generation rule of the collection mobile phone number, and acquiring a collection mobile phone number after determining that the collection mobile phone number is acquired for the first ordering request; and establishing a binding relationship between the collection mobile phone number and the order identification, the mobile phone number and the product identification carried in the first order taking request.
The e-commerce platform and provider interface module 120 sends a request for obtaining a collection mobile phone number to the collection code management module 130 in response to the first ordering request sent by the user interface module 110. The collecting agent management module 130 determines whether to generate a collecting agent mobile phone number (i.e., a virtual mobile phone number) for the mobile phone number of the user in the first ordering request according to the mobile phone number of the user in the first ordering request, the ordered product identifier, and a preset generating rule of the collecting agent mobile phone number, acquires the collecting agent mobile phone number for the mobile phone number after determining to generate the collecting agent mobile phone number for the mobile phone number of the user in the first ordering request, establishes a binding relationship between the mobile phone number, the order identifier, and the acquired collecting agent mobile phone number, and then feeds back the collecting agent mobile phone number to the e-commerce platform and provider interface module 120.
For a specific technical solution of the code receiving management module 130 generating a mobile phone number to be received according to the first order request, refer to a description of a specific structure, a function, and an implementation technical solution of the code receiving management module 130 in this embodiment, which is not described in detail in this embodiment.
Further, the collecting agent management module 130 establishes a binding relationship between the collecting mobile phone number and the order identifier, the mobile phone number, and the product identifier carried in the first order taking request, and manages the collecting mobile phone number with the order state of the order corresponding to the order identifier.
Step 430, updating the mobile phone number carried in the first order placing request by the collecting mobile phone number, generating a second order placing request, and sending the second order placing request to a supplier order management system, so that the supplier order management system executes a ticket issuing operation in response to the second order placing request, and sends an order voucher short message to the collecting mobile phone number carried in the second order placing request after the ticket issuing operation is successfully executed.
The e-commerce platform and supplier interface module 120 generates a second order request based on the first order request and the collection mobile phone number, and sends the second order request to a supplier order management system, and the supplier order management system completes subsequent ticketing operations based on the second order request.
The interaction and data processing process between the e-commerce platform, the supplier interface module 120 and the supplier order management system refer to the related description in the first embodiment, and the description of this embodiment is omitted.
Step 440, receiving the order voucher short message sent to the collection-substituted mobile phone number, and analyzing the order voucher short message to obtain order voucher information.
After the order form drawing operation is completed, the supplier order form management system sends an order form short message to the mobile phone number (i.e., the proxy receiving mobile phone number) in the second order placing request, and the proxy receiving code management module 130 receives the order form short message sent by the supplier order form management system to the proxy receiving mobile phone number through the virtual operator, analyzes the received order form short message, and determines the order form information.
In some embodiments of the application, the parsed order voucher short message is an order voucher short message signed by a preset provider. In the process of determining an order and performing an invoice drawing operation by the supplier order management system, a plurality of suppliers or merchants in a product distribution chain send order voucher short messages to mobile phone numbers (i.e., collection-substituted mobile phone numbers) in the order, and in order to improve the reliability of information and improve the data processing efficiency, the collection-substituted code management module 130 only identifies the order voucher short messages issued by the source suppliers (such as scenic spots). Therefore, the problem that the user cannot receive order voucher information due to the fact that some distribution chains cannot send order voucher short messages when the distribution chains are long can be solved.
In some embodiments of the application, the step of analyzing the order voucher short message to obtain the order voucher information includes: and analyzing the received order voucher short message according to a preset order voucher short message analysis template to obtain order voucher information. For example, an order voucher short message analysis template can be configured for a corresponding product in advance according to a generation rule of a collection mobile phone number, and the order voucher short message analysis template can be represented by a regular expression. The order voucher short message analysis template provides a basis for the analysis of the order voucher short message.
The technical solution for the receiving code management module 130 to receive and analyze the order voucher short message refers to the description of the receiving code management module 130 in the first embodiment, which is not described in detail in this embodiment.
Step 450, outputting the order voucher information.
The receiving code management module 130 outputs the order voucher information after successfully parsing out the order voucher information in the order voucher short message.
In some embodiments of the present application, the outputting the order credential information includes: and responding to the first order taking request, and sending the order voucher information to the user interface module for displaying. For example, the order voucher information is sent to the client software of the ticketing system for displaying, so that the user can determine the order state and the initial order voucher information conveniently.
In other embodiments of the present application, the outputting the order credential information includes: and sending a short message carrying the order voucher information to the mobile phone number carried in the first order taking request through the ticket drawing system. For example, after the e-commerce platform and supplier interface module 120 backfills the order voucher information (e.g., two-dimensional code, electronic code) into the order data of the e-commerce platform and supplier interface module 120 and stores the order data in the database, the e-commerce platform and supplier interface module will still send the order voucher information to the mobile phone of the user through the ticketing system in the manner in the prior art.
The ticket issuing method disclosed in this embodiment is executed by the ticket issuing system according to the embodiment, each step of the ticket issuing method is executed by a corresponding module of the ticket issuing system, a specific implementation manner of each step is the same as a specific implementation manner of the corresponding module, and a specific implementation manner of each step refers to a specific implementation manner of the corresponding module, which is not described again in this embodiment.
According to the ticket issuing method provided by the embodiment of the application, a first ordering request generated by ordering operation of a user is received; acquiring a collection mobile phone number bound with the mobile phone number carried in the first ordering request; updating the mobile phone number carried in the first order placing request through the collection mobile phone number, generating a second order placing request, sending the second order placing request to a supplier order management system, enabling the supplier order management system to respond to the second order placing request to execute a ticket issuing operation, and sending an order voucher short message to the collection mobile phone number carried in the second order placing request after the ticket issuing operation is successfully executed; receiving the order voucher short message sent to the collection-substituted mobile phone number, and analyzing the order voucher short message to obtain order voucher information; and outputting the order voucher information, so that the problem that the user cannot receive the order voucher short message due to weak network signals can be solved.
The ticket drawing method introduces a technology of obtaining a ticket drawing short message by using a virtual number to replace a real mobile phone number of a user through a proxy receiving code management module, and in the ticket drawing process, the proxy receiving code management module can perform text analysis on the ticket drawing voucher short message, extract a park-entering voucher in the ticket drawing voucher short message, display the park-entering voucher on a client side of a ticket drawing system, and inform the user of successful ticket drawing. The client of the ticket issuing system can store the ticket for entering the garden in the ticket issuing voucher short message into a picture, so that the problem that the two-dimensional code cannot be opened due to weak network signals of a scenic spot when the user enters the garden is solved, and the user can smoothly enter the garden.
Further, referring to fig. 5, in some embodiments of the application, after the step of obtaining the collected cell phone number bound to the cell phone number carried in the first order-ordering request, the method further includes:
step 460, obtaining an order state of an order corresponding to the first order taking request;
step 470, releasing the binding relationship between the mobile phone number carried in the first order issuing request corresponding to the order state and the collection mobile phone number according to the order state.
Generally, the number of virtual mobile phone numbers allocated by the virtual operator to the ticketing system is limited, so that after a certain order is completed, the substitute receiving mobile phone number bound with the mobile phone number of the user in the order needs to be unbound in time to release the virtual mobile phone number. For example, when the order status of the order is determined to belong to the following situations, the unbinding operation of the mobile phone number to be received needs to be performed: when the user fails to place an order, namely the order cannot be drawn continuously, the order management system of the supplier cannot send order voucher short messages to the mobile phone number of the agent; when the order fails to be drawn (if the surplus ticket is insufficient), the order management system of the supplier cannot send order voucher short messages to the mobile phone number for collection; the order drawing is successful, and the supplier order management system sends the order voucher short message and acquires the order voucher short message. As described above, after determining the collection-substituted mobile phone number in response to the first order placement request, the collection code management module 130 establishes a binding relationship among the order identifier, the mobile phone number in the first order placement request, and the collection-substituted mobile phone number, and monitors the order status of the order corresponding to the order identifier. When the order state of the order corresponding to a certain order identifier is determined to belong to any one of the above situations, the proxy receiving code management module 130 will release the binding relationship between the mobile phone number in the order and the proxy receiving mobile phone number, and release the proxy receiving mobile phone number, that is, release the occupied virtual mobile phone number.
Correspondingly, the application also discloses an electronic device, which comprises a memory, a processor and a computer program stored on the memory and capable of running on the processor, wherein the processor executes the computer program to realize the ticketing method according to the second embodiment of the application. The electronic device can be a PC, a mobile terminal, a personal digital assistant, a tablet computer and the like.
The application also discloses a computer-readable storage medium, on which a computer program is stored, which program, when being executed by a processor, carries out the steps of the ticketing method as described in the second embodiment of the application.
The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. For the device embodiment, since it is basically similar to the method embodiment, the description is simple, and for the relevant points, refer to the partial description of the method embodiment.
The above details are introduced for the ticketing system and method provided by the present application, and a specific example is applied in the present application to explain the principle and the implementation of the present application, and the description of the above example is only used to help understand the method and the core idea of the present application; meanwhile, for a person skilled in the art, according to the idea of the present application, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present application.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Claims (13)
1. A ticketing system comprising a user interface module and an e-commerce platform and supplier interface module, further comprising: a code receiving management module, wherein,
the e-commerce platform and supplier interface module is used for responding to a first ordering request sent by the user interface module and sending a request for acquiring a collection mobile phone number to the collection code management module;
the collection code management module is used for responding to the collection mobile phone number acquisition request, determining a collection mobile phone number and feeding back the collection mobile phone number to the e-commerce platform and supplier interface module;
the e-commerce platform and supplier interface module is further used for updating the mobile phone number carried in the first ordering request through the collection mobile phone number to generate a second ordering request, and sending the second ordering request to a supplier order management system, so that the supplier order management system responds to the second ordering request to execute a ticketing operation, and sends an order voucher short message to the collection mobile phone number in the second ordering request after the ticketing operation is successfully executed;
the agent code management module is also used for receiving the order voucher short message sent to the agent mobile phone number, analyzing the order voucher short message to obtain order voucher information, and sending the order voucher information to the e-commerce platform and supplier interface module;
the e-commerce platform and supplier interface module is also used for outputting the order voucher information.
2. The system of claim 1, wherein said outputting said order voucher information comprises:
the e-commerce platform and supplier interface module responds to a first order placing request sent by the user interface module and sends the order voucher information to the user interface module for displaying so as to prompt the user that the order placing is successful; or,
and the E-commerce platform and supplier interface module sends a short message carrying the order voucher information to the mobile phone number carried in the first order taking request through a customer service task distribution module of the ticketing system.
3. The system of claim 1 or 2, wherein the collecting code management module further comprises: a code receiving configuration sub-module, a code receiving service sub-module and a customer service sub-module, wherein,
the collection code configuration submodule is used for configuring a generation rule of a collection mobile phone number and the order voucher short message analysis template;
the agent code receiving service submodule is used for responding to a request for obtaining an agent mobile phone number sent by the e-commerce platform and the supplier interface module, determining whether the agent mobile phone number is obtained for the first ordering request according to the mobile phone number carried in the first ordering request, the product identification and a generation rule of the agent mobile phone number, and obtaining an agent mobile phone number through the customer service submodule after determining that the agent mobile phone number is obtained for the first ordering request; and the number of the first and second groups,
feeding back the collection mobile phone number acquired by the customer service sub-module to the e-commerce platform and supplier interface module, and establishing a binding relationship between the collection mobile phone number and the order identification, the mobile phone number and the product identification carried in the first order taking request;
the customer service sub-module is used for storing the collection-substituted mobile phone number distributed by the virtual operator from the virtual number segment, receiving the order voucher short message sent by the supplier order management system and forwarding the order voucher short message to the collection-substituted code service sub-module;
and the code receiving service submodule is also used for analyzing the received order voucher short message according to the order voucher short message analysis template to obtain order voucher information, and then sending the order voucher information to the e-commerce platform and supplier interface module.
4. The system of claim 3,
the e-commerce platform and supplier interface module is further used for acquiring an order state of an order corresponding to the first order taking request and sending the order state to the code collecting service submodule;
and the code collecting service sub-module is also used for removing the binding relationship between the mobile phone number carried in the first order taking request corresponding to the order state and the code collecting service sub-module according to the order state.
5. The system of claim 3 wherein said customer service sub-module forwards said order voucher short message signed by a predetermined supplier to said agent code service sub-module via a message queue.
6. A ticketing method applied to the ticketing system of claims 1-5, characterized in that the ticketing method comprises:
receiving a first ordering request generated by ordering operation of a user;
acquiring a collection mobile phone number bound with the mobile phone number carried in the first ordering request;
updating the mobile phone number carried in the first order placing request through the collection mobile phone number, generating a second order placing request, sending the second order placing request to a supplier order management system, enabling the supplier order management system to respond to the second order placing request to execute a ticket issuing operation, and sending an order voucher short message to the collection mobile phone number carried in the second order placing request after the ticket issuing operation is successfully executed;
receiving the order voucher short message sent to the collection-substituted mobile phone number, and analyzing the order voucher short message to obtain order voucher information;
and outputting the order voucher information.
7. The method of claim 6, wherein said outputting said order voucher information comprises:
responding to the first order taking request, and sending the order voucher information to the user interface module for displaying; or,
and sending a short message carrying the order voucher information to the mobile phone number carried in the first order taking request through the ticket drawing system.
8. The method according to claim 6 or 7, wherein the step of obtaining the pickup phone number bound to the phone number carried in the first order-asking request comprises:
determining whether to acquire a collection mobile phone number for the first ordering request according to the mobile phone number carried in the first ordering request, the product identification and a preset generation rule of the collection mobile phone number, and acquiring a collection mobile phone number after determining that the collection mobile phone number is acquired for the first ordering request;
and establishing a binding relationship between the collection mobile phone number and the order identification, the mobile phone number and the product identification carried in the first order taking request.
9. The method of claim 8, wherein the parsed order voucher text message is a pre-vendor signed order voucher text message.
10. The method of claim 9, wherein the step of parsing the order voucher short message to obtain order voucher information comprises:
and analyzing the received order voucher short message according to a preset order voucher short message analysis template to obtain order voucher information.
11. The method of claim 8, wherein after the step of obtaining the pickup phone number bound to the phone number carried in the first ordering request, further comprising:
obtaining the order state of the order corresponding to the first order taking request;
and releasing the binding relationship between the mobile phone number carried in the first order issuing request corresponding to the order state and the collection mobile phone number according to the order state.
12. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the ticketing method of any one of claims 6 to 11 when executing the computer program.
13. A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the steps of the ticketing method of any one of claims 6 to 11.
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| CN201910356970.8A CN110210926A (en) | 2019-04-29 | 2019-04-29 | Ticket system and ticket drawing method, electronic equipment and storage medium |
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