CN110103232A - A kind of robot, bank - Google Patents
A kind of robot, bank Download PDFInfo
- Publication number
- CN110103232A CN110103232A CN201910194764.1A CN201910194764A CN110103232A CN 110103232 A CN110103232 A CN 110103232A CN 201910194764 A CN201910194764 A CN 201910194764A CN 110103232 A CN110103232 A CN 110103232A
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- user
- business
- file
- display operation
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- 238000000605 extraction Methods 0.000 claims description 31
- 239000000284 extract Substances 0.000 claims description 4
- 238000000151 deposition Methods 0.000 claims description 3
- 239000002699 waste material Substances 0.000 abstract description 4
- 238000000034 method Methods 0.000 description 3
- 230000004048 modification Effects 0.000 description 3
- 238000012986 modification Methods 0.000 description 3
- BQCADISMDOOEFD-UHFFFAOYSA-N Silver Chemical compound [Ag] BQCADISMDOOEFD-UHFFFAOYSA-N 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 238000002360 preparation method Methods 0.000 description 1
- 229910052709 silver Inorganic materials 0.000 description 1
- 239000004332 silver Substances 0.000 description 1
Classifications
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J11/00—Manipulators not otherwise provided for
- B25J11/008—Manipulators for service tasks
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J9/00—Programme-controlled manipulators
- B25J9/16—Programme controls
- B25J9/1679—Programme controls characterised by the tasks executed
- B25J9/1682—Dual arm manipulator; Coordination of several manipulators
Abstract
The present invention discloses a kind of robot, bank, the operation flow to transacting business is shown in user's selection display operation module after transacting business and required handles file, facilitate user to check oneself portable file, avoid in the incomplete situation of file can not transacting business lead to waste of time.And by providing a plurality of file temporary storage cabinets, provide file hosting services, make user will not heap file carry back and forth, promote the use feeling of user.And in deposit, the link of this business handling of user can be recorded, can directly be handled since the link when handling next time, save user time.
Description
Technical field
The present invention relates to robot field more particularly to a kind of robots, bank.
Background technique
Current banking machine people, it is multi-purpose to help user to carry out the queuing work and some simple industry of manual service
The self-help operation of business.
Handled in process in banking, user usually because handle file part omit due to can not transacting business so that doing
The business of reason half needs accent to start again when handling next time, takes time and effort.And bank can not provide file temporary service,
File will largely be handled for not handling successful user carrying is and its inconvenient.
Summary of the invention
For the above-mentioned problems in the prior art, a kind of robot, bank is now provided.
Specific technical solution is as follows:
A kind of robot, bank, connects a plurality of file temporary storage cabinets, and each file temporary storage cabinet has unique compile
Number, the robot, bank, comprising:
Display operation module, to, for transacting business, and it is described pending to support that user self-help is handled needed for user's selection
Reason business；
Business module connects the display operation module, and reception is described to transacting business, according to described to transacting business control
It is clear to make user's offer file needed for the display operation module shows corresponding preset operation flow and the operation flow
It is single；
Registration module pops up the file locker when user selects to deposit, by this business handling situation and originally
The number of the file temporary storage cabinet of secondary deposit is associated with the card number of user's bank card；
Extraction module identifies user's bank card, reads the card number, obtain the corresponding file temporary storage cabinet of the card number
The number and the business handling situation, the corresponding file temporary storage cabinet is popped up according to the number, and according to institute
State business handling situation continued transacting business；
One database connects the registration module and the extraction module, stores the number and the number pair
The service condition for the file temporary storage cabinet answered.
Preferably, the display operation module, comprising:
Selecting unit, so that user carries out selection operation, is grasped according to the user's choice to show the business of all kinds
It obtains described to transacting business；
Business unit connects the selecting unit, and reception is described to transacting business, according to generation transacting business acquisition pair
Answer it is preset it is self-service handle program, so that user self-service handle.
Preferably, the business module, comprising:
Flow elements connect the display operation module, and reception is described to transacting business, is obtained according to described to transacting business
Lists of documents are provided to the corresponding operation flow of transacting business and the user to described；
Control unit connects the display operation module and the flow elements, receives the operation flow and institute
It states user and lists of documents is provided, control the display operation module and show that the operation flow and user offer file are clear
It is single.
Preferably, the business module, further includes:
File storage unit handles file to store the standard that do not filled in,
File extraction unit connects the display operation module and the file storage unit, receives described wait handle
Business, according to it is described extract to transacting business described in transacting business needed for the standard handle file so that user fills out
It writes.
Preferably, the registration module, comprising:
Deposit unit connects the display operation module and the database, to after user makes registration operations,
According to the service condition, judge whether that there is the unappropriated file temporary storage cabinet；
If so, obtaining the number of the unappropriated file temporary storage cabinet, deposit letter is generated according to the number
Number；
If it is not, then controlling display operation module shows the occupied prompt of file temporary storage cabinet；
First pop-up unit, connects the deposit unit, receives the deposit signal, according to the institute in the deposit signal
Number is stated, the corresponding file temporary storage cabinet pop-up of the number is controlled；
Numbered cell, connects the display operation module and the database and the deposit unit, described in reception
Signal and the business handling situation and the card number are deposited, according to the number and the industry in the deposit signal
Situation and the card number are handled in business, modify the service condition of the corresponding file temporary storage cabinet of the number.
Preferably, the extraction module, comprising:
Recognition unit connects the display operation module, to identify user bank after user makes extraction operation
Card, obtains the card number of user's bank card；
Reading unit, connects the display operation module and the recognition unit and the database, described in reception
Card number judges whether the card number has the corresponding number in the database according to the card number；
Signal is extracted if so, generating according to the number, and controls display operation module and shows in the extraction signal
The business handling situation；
If it is not, then controlling display operation module shows the prompt for not yet depositing file；
Second pop-up unit, connects the reading unit, receives the extraction signal, according to the institute in the extraction signal
Number is stated, the corresponding file temporary storage cabinet pop-up of the number is controlled.
Preferably, the extraction module, further includes:
Overtime Charging Detail Record unit connects the reading unit and the database, the extraction signal is received, according to described
The corresponding service condition of number described in the number and the database in signal is extracted, when judging this deposit
Between whether be greater than a preset time；
If so, overtime expense is calculated according to preset computation rule and the service condition, and will be described super
When expense pass through the display operation module inform user；
If it is not, then exiting.
Preferably, the reading unit is also connected with manual service platform, receive manual service the business handling situation and
The card number, according to the number and the business handling situation and the card number in the deposit signal, described in modification
Number the service condition of the corresponding file temporary storage cabinet.
Above-mentioned technical proposal have the following advantages that or the utility model has the advantages that
Above-mentioned technical proposal, by a kind of robot, bank, it can be seen that this is handled after user selects transacting business
The process of business and it is required handle file, facilitate user to check oneself portable file, avoid file incomplete
In the case of can not transacting business lead to waste of time.And a plurality of file temporary storage cabinets are provided, file hosting services are provided, are used
Family need not carry back and forth heap file, promote the use feeling of user.And in deposit, this business handling of user can be recorded
Link, can directly be handled since the link when handling next time, save user time.
Detailed description of the invention
Fig. 1-4 is a kind of the functional block diagram of bank's robotic embodiment of the present invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, those of ordinary skill in the art without creative labor it is obtained it is all its
His embodiment, shall fall within the protection scope of the present invention.
It should be noted that in the absence of conflict, the feature in embodiment and embodiment in the present invention can phase
Mutually combination.
The present invention will be further explained below with reference to the attached drawings and specific examples, but not as the limitation of the invention.
In preferred embodiment of the invention, it is based on the above-mentioned problems in the prior art, a kind of bank's use is now provided
Robot, as shown in Figure 1, comprising:
A kind of robot, bank, connects a plurality of file temporary storage cabinets, and each file temporary storage cabinet has unique number, silver
Capable robot, comprising:
Display operation module, for transacting business, and user self-help to be supported to handle industry to be handled needed for user's selection
Business；
Business module connects display operation module, receives to transacting business, according to Service control display operation mould to be handled
User needed for the corresponding preset operation flow of block display and operation flow provides lists of documents；
Registration module, user select deposit when, pop up file locker, by this business handling situation and this post
The number for the file temporary storage cabinet deposited is associated with the card number of user's bank card；
Extraction module identifies user's bank card, reads card number, obtains the number and industry of the corresponding file temporary storage cabinet of card number
Situation is handled in business, pops up corresponding file temporary storage cabinet according to number, and according to business handling situation continued transacting business；
One database, connects registration module and extraction module, and corresponding file temporary storage cabinet is numbered and numbered in storage
Service condition.
Above-mentioned technical proposal, by a kind of robot, bank, in user's selection display operation module after transacting business
Show to transacting business operation flow and it is required handle file, facilitate user to check oneself portable file,
Avoid in the incomplete situation of file can not transacting business lead to waste of time.And by providing a plurality of file temporary storage cabinets, mention
For file hosting services, make user will not heap file carry back and forth, promote the use feeling of user.And in deposit, energy
The link for recording this business handling of user, can directly handle since the link when handling next time, save user time.
As preferred embodiment, as shown in Fig. 2, display operation module, comprising:
Selecting unit, so that user carries out selection operation, is grasped according to the user's choice to show the business of all kinds
It obtains to transacting business；
Business unit connects selecting unit, receives to transacting business, according to for transacting business obtain it is corresponding it is preset from
It helps and handles program, so that user carries out self-service handle.
In above-mentioned technical proposal, user is handled part for transacting business progress is self-service by business unit, reduces people
Work cost, and save the time of user's queuing.
As preferred embodiment, as shown in Fig. 2, business module, comprising:
Flow elements connect display operation module, receive to transacting business, obtain according to transacting business to transacting business
Corresponding operation flow and user provide lists of documents；
Control unit connects display operation module and flow elements, receives operation flow and user's offer file is clear
Single, control display operation module shows that operation flow and user provide lists of documents.
In above-mentioned technical proposal, business module according to user select to transacting business, control display operation module and show
Operation flow and user provide lists of documents and avoid file not so that user be facilitated to check oneself portable file
In complete situation can not transacting business lead to waste of time.
As preferred embodiment, business module, further includes:
File storage unit handles file to store the standard that do not filled in,
File extraction unit connects display operation module and file storage unit, receives to transacting business, according to pending
Reason business, which is extracted, handles file to standard needed for transacting business so that user fills in.
In above-mentioned technical proposal, file extraction unit receive user after transacting business, provide a user automatically to
Standard needed for transacting business is handled file and is filled in for user, has saved user and has found the time on corresponding standard file, has mentioned
Rise the usage experience of user.
As preferred embodiment, as shown in figure 3, registration module, comprising:
Deposit unit connects display operation module and database, to after user makes registration operations, according to using
Situation judges whether there is unappropriated file temporary storage cabinet；
If so, obtaining the number of unappropriated file temporary storage cabinet, deposit signal is generated according to number；
If it is not, then controlling display operation module shows the occupied prompt of file temporary storage cabinet；
First pop-up unit, connects deposit unit, receives deposit signal, according to the number in deposit signal, control number
Corresponding file temporary storage cabinet pop-up；
Numbered cell connects display operation module and database and deposit unit, receives deposit signal and business
Situation and card number are handled, according to the number and business handling situation and card number in deposit signal, the corresponding file of modification number
The service condition of temporary storage cabinet.
In above-mentioned technical proposal, by the number of file temporary storage cabinet and user's card number and user this business handling situation phase
Association, so that bank card extraction document can be used directly, is different from traditional file temporary storage cabinet using extraction code extraction document,
It is more convenient, and can learn that last traffic handles link together in user's extraction document, save time cost.
As preferred embodiment, as shown in figure 4, extraction module, comprising:
Recognition unit connects display operation module, to identify user's bank card, obtain after user makes extraction operation
Take the card number of family bank card；
Reading unit connects display operation module and recognition unit and database, receives card number, is judged according to card number
Whether card number has corresponding number in the database；
Signal is extracted if so, generating according to number, and controls the business that the display of display operation module is extracted in signal and does
Manage situation；
If it is not, then controlling display operation module shows the prompt for not yet depositing file；
Second pop-up unit, connects reading unit, receives and extract signal, according to the number extracted in signal, control number
Corresponding file temporary storage cabinet pop-up.
As preferred embodiment, extraction module, further includes:
Overtime Charging Detail Record unit connects reading unit and database, receives and extracts signal, according to the number extracted in signal
And corresponding service condition is numbered in database, judge whether this deposit time is greater than a preset time；
If so, overtime expense is calculated according to preset computation rule and service condition, and overtime expense is led to
It crosses display operation module and informs user；
If it is not, then exiting.
As preferred embodiment, reading unit is also connected with manual service platform, receives the business handling feelings of manual service
Condition and card number, according to the number and business handling situation and card number in deposit signal, the corresponding file temporary storage cabinet of modification number
Service condition.
The foregoing is merely preferred embodiments of the present invention, are not intended to limit embodiments of the present invention and protection model
It encloses, to those skilled in the art, should can appreciate that all with made by description of the invention and diagramatic content
Equivalent replacement and obviously change obtained scheme, should all be included within the scope of the present invention.
Claims (8)
1. a kind of robot, bank connects a plurality of file temporary storage cabinets, each file temporary storage cabinet has unique number,
The robot, bank characterized by comprising
Display operation module, for transacting business, and user self-help to be supported to handle the industry to be handled needed for user's selection
Business；
Business module connects the display operation module, and reception is described to transacting business, according to the Service control institute to be handled
It states user needed for display operation module shows corresponding preset operation flow and the operation flow and lists of documents is provided；
Registration module, user select deposit when, pop up the file locker, by this business handling situation and this post
The number for the file temporary storage cabinet deposited is associated with the card number of user's bank card；
Extraction module identifies user's bank card, reads the card number, obtain the institute of the corresponding file temporary storage cabinet of the card number
Number and the business handling situation are stated, the corresponding file temporary storage cabinet is popped up according to the number, and according to the industry
Situation continued transacting business is handled in business；
One database connects the registration module and the extraction module, stores the number and the number is corresponding
The service condition of the file temporary storage cabinet.
2. a kind of robot, bank according to claim 1, which is characterized in that the display operation module, comprising:
Selecting unit, so that user carries out selection operation, operates according to the user's choice to show the business of all kinds
To described to transacting business；
Business unit connects the selecting unit, and reception is described to transacting business, is obtained according to the generation transacting business corresponding
It is preset it is self-service handle program, so that user self-service handle.
3. a kind of robot, bank according to claim 1, which is characterized in that the business module, comprising:
Flow elements connect the display operation module, and reception is described to transacting business, obtains institute to transacting business according to described
It states and provides lists of documents to the corresponding operation flow of transacting business and the user；
Control unit connects the display operation module and the flow elements, receives the operation flow and the use
Family provides lists of documents, controls the display unit and shows that the operation flow and the user provide lists of documents.
4. a kind of robot, bank according to claim 1, which is characterized in that the business module, further includes:
File storage unit handles file to store the standard that do not filled in,
File extraction unit, connects the display operation module and the file storage unit, receive it is described to transacting business,
According to it is described extract to transacting business described in transacting business needed for the standard handle file so that user fills in.
5. a kind of robot, bank according to claim 1, which is characterized in that the registration module, comprising:
Deposit unit connects the display operation module and the database, to after user makes registration operations, according to
The service condition judges whether there is the unappropriated file temporary storage cabinet；
If so, obtaining the number of the unappropriated file temporary storage cabinet, deposit signal is generated according to the number；
If it is not, then controlling display operation module shows the occupied prompt of file temporary storage cabinet；
First pop-up unit, connects the deposit unit, receives the deposit signal, according to the volume in the deposit signal
Number, control the corresponding file temporary storage cabinet pop-up of the number；
Numbered cell connects the display operation module and the database and the deposit unit, receives the deposit
Signal and the business handling situation and the card number are done according to the number deposited in signal and the business
Situation and the card number are managed, the service condition of the corresponding file temporary storage cabinet of the number is modified.
6. a kind of robot, bank according to claim 1, which is characterized in that the extraction module, comprising:
Recognition unit connects the display operation module, to identify user's bank card, obtain after user makes extraction operation
Take the card number of user's bank card；
Reading unit connects the display operation module and the recognition unit and the database, receives the card number,
Judge whether the card number has the corresponding number in the database according to the card number；
Signal is extracted if so, generating according to the number, and controls display operation module and shows the institute extracted in signal
State business handling situation；
If it is not, then controlling display operation module shows the prompt for not yet depositing file；
Second pop-up unit, connects the reading unit, receives the extraction signal, according to the volume in the extraction signal
Number, control the corresponding file temporary storage cabinet pop-up of the number.
7. a kind of robot, bank according to claim 6, which is characterized in that the extraction module, further includes:
Overtime Charging Detail Record unit connects the reading unit and the database, the extraction signal is received, according to the extraction
The corresponding service condition of number described in the number and the database in signal judges that this deposit time is
It is no to be greater than a preset time；
If so, be calculated overtime expense according to preset computation rule and the service condition, and by the overtime charge
User is informed with by the display operation module；
If it is not, then exiting.
8. a kind of robot, bank according to claim 5, which is characterized in that the reading unit is also connected with artificial clothes
Be engaged in platform, receive manual service the business handling situation and the card number, according to it is described deposit signal in the number with
And the business handling situation and the card number, modify the service condition of the corresponding file temporary storage cabinet of the number.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910194764.1A CN110103232A (en) | 2019-03-14 | 2019-03-14 | A kind of robot, bank |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910194764.1A CN110103232A (en) | 2019-03-14 | 2019-03-14 | A kind of robot, bank |
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| Publication Number | Publication Date |
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| CN110103232A true CN110103232A (en) | 2019-08-09 |
Family
ID=67484376
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| Application Number | Title | Priority Date | Filing Date |
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| CN201910194764.1A Pending CN110103232A (en) | 2019-03-14 | 2019-03-14 | A kind of robot, bank |
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| CN (1) | CN110103232A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN110834337A (en) * | 2019-10-29 | 2020-02-25 | 上海大学 | Movable intelligent service robot system and safe and efficient service working method thereof |
| CN114140946A (en) * | 2021-10-28 | 2022-03-04 | 数税(江苏)信息科技有限公司 | Software and hardware integration system for video remote tutoring service handling hall |
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