CN106548426A - Self-help ordering method and system - Google Patents

Self-help ordering method and system Download PDF

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Publication number
CN106548426A
CN106548426A CN201610964907.9A CN201610964907A CN106548426A CN 106548426 A CN106548426 A CN 106548426A CN 201610964907 A CN201610964907 A CN 201610964907A CN 106548426 A CN106548426 A CN 106548426A
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ordering
order
service
terminal
quick response
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CN201610964907.9A
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Chinese (zh)
Inventor
方益明
权军辉
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Shenzhen Cloud Brush Technology Co Ltd
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Shenzhen Cloud Brush Technology Co Ltd
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Priority to CN201610964907.9A priority Critical patent/CN106548426A/en
Publication of CN106548426A publication Critical patent/CN106548426A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06KGRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
    • G06K7/00Methods or arrangements for sensing record carriers, e.g. for reading patterns
    • G06K7/10Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation
    • G06K7/10544Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation by scanning of the records by radiation in the optical part of the electromagnetic spectrum
    • G06K7/10821Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation by scanning of the records by radiation in the optical part of the electromagnetic spectrum further details of bar or optical code scanning devices
    • G06K7/10861Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation by scanning of the records by radiation in the optical part of the electromagnetic spectrum further details of bar or optical code scanning devices sensing of data fields affixed to objects or articles, e.g. coded labels
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06398Performance of employee with respect to a job function
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/10Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
    • G06Q20/102Bill distribution or payments
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

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  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
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  • Game Theory and Decision Science (AREA)
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  • Computer Vision & Pattern Recognition (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
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Abstract

The present invention discloses a kind of Self-help ordering method and system, comprises the following steps:Pre- Quick Response Code of ordering on scanning consumer terminal;The pre- Quick Response Code of ordering is converted into into corresponding ordering and order sends it to background terminal so that background terminal generates corresponding dish delivery order according to order of ordering;The dish delivery order that background terminal sends is received, and task message of serving is sent to service terminal and is carried;The instruction that service terminal scans tables' Quick Response Code is received, and task flagging is served to complete by described.The present invention is made the service of links digitize, effectively process can be optimized and regulated and controled by introducing intelligent terminal come links of having connected, there is provided preferably Self-help ordering service.

Description

Self-help ordering method and system
Technical field
The present invention relates to field of computer technology, more particularly to a kind of Self-help ordering method and system.
Background technology
Traditional small-sized dish ordering terminal, including PDA, function are too single, and are all much entering by the code of vegetable What row was ordered, only internal services person can just remember and use, and operate very inconvenient.
With the development and the popularization of wechat of internet, some businessmans also begin to trial allows customer to carry out before to shop Order in advance online.Although this mode can improve efficiency of ordering, service experience is improved.But due to being online mode, customer Fail timely synchronous to shop time and vegetable service, it is invalid to cause to order.And cannot accomplish with to the tables behind shop Carry out auto-associating.Although causing client to order in advance online, waiter is needed at that time and can just be placed an order to operate, The effect ordered in advance in advance is not reaching to, Self-help ordering service is not preferably provided yet.
The content of the invention
For the deficiencies in the prior art, the present invention proposes a kind of Self-help ordering method and system, and the invention is by introducing Intelligent terminal makes the service of links all digitize come links of having connected, effectively process can be optimized and Regulation and control, there is provided preferably Self-help ordering service.
A kind of Self-help ordering method, it is characterised in that comprise the following steps:
Pre- Quick Response Code of ordering on scanning consumer terminal;
The pre- Quick Response Code of ordering is converted into into corresponding ordering and order sends it to background terminal so that background terminal root Strong point meal order generates corresponding dish delivery order;
The dish delivery order that background terminal sends is received, task message prompting of serving is sent to service terminal;
The instruction that service terminal scans tables' Quick Response Code is received, and task flagging is served to complete by described.
Further, also include before the pre- Quick Response Code of ordering on the scanning consumer terminal:
Consumer terminal is generated and is ordered in advance order according to the customer for receiving information of selecting choices from menus, then according to the pre- order of ordering Corresponding pre- Quick Response Code of ordering is generated, the pre- Quick Response Code of ordering includes Table position, the menu numbered, choose and consumption gold Volume.
Further, the pre- Quick Response Code of ordering is converted into into corresponding ordering and order sends it to background terminal, So that background terminal also includes after generating corresponding dish delivery order according to order of ordering:
Background terminal generates dish delivery Quick Response Code according to dish delivery order, and is printed.
Further, it is described to receive the dish delivery order that background terminal sends, task message of serving is sent to service terminal carry Also include after waking up:
The instruction that service terminal scans dish delivery Quick Response Code is received, and task flagging is served in completing by described.
A kind of Self-service order system, it is characterised in that include:
Order in advance module, for scanning the pre- Quick Response Code of ordering on consumer terminal;
Dish delivery module, order sends it to background terminal for the pre- Quick Response Code of ordering is converted into corresponding ordering, So that background terminal generates corresponding dish delivery order according to order of ordering;
Serve in advance module, for receiving the dish delivery order of background terminal transmission, task message prompting of serving is sent to service terminal;
Serve module, the instruction of tables' Quick Response Code is scanned for receiving service terminal, task flagging is served to complete by described.
Further, the meal ordering system also includes:
Dish module is taken, for receiving the corresponding dish delivery Quick Response Code of dish delivery order that service terminal scanning background terminal is generated, is carried out Take dish.
Further, the meal ordering system also includes:
From service module, including module of ordering online, carried out by service terminal or scanning tables' Quick Response Code for customer Line is ordered;
Quick Response Code module, for redirecting into from service module.
Further, it is described also to include from service module:
Order module, calling service module, vegetable progress queries module, service evaluation module and the payment module in place of placing an order.
Further, the meal ordering system also includes:
Task of serving display module, for showing the task of serving for completing.
Further, the meal ordering system also includes:
Performance statistical module, for the completed task data of serving of statistical fractals terminal.
Beneficial effect of the present invention:
Invention introduces intelligent terminal is come links of having connected, the service of links is made all to digitize, by effective Process be optimized and regulate and control, to provide more preferable Self-help ordering service.
Description of the drawings
Fig. 1 is the key step flow chart of the present invention.
Specific embodiment
With reference to the accompanying drawings and examples, the present invention is expanded on further.
Embodiment one:
The invention discloses a kind of new method of ordering and system, it is possible to achieve the height between foreground, waiter, backstage, customer Degree linkage.Businessman identifies the position of tables by the variable two-dimension code of fixed Quick Response Code or electronization is placed on tables Put or number.Then a main control terminal is laid on foreground, not only can receive the information of consumer terminal in main control terminal, also Service terminal and background terminal can be managed, tables are managed, real-time update etc. is carried out to vegetable.In service eventually On end, be integrated with the quick barcode scanning scheme of Quick Response Code, can be Quick Response Code hard decoder can also be quick soft decoding.In consumer terminal (Including wechat end), there is provided order in advance online and service and be scanned into the function that places an order online, there is provided customer is from service.
The main control terminal on foreground is each tables' definition numbering and position, and such as No. 1 table, hall the 1st arrange the 2nd from left to right, and Generated fixed Quick Response Code and be attached to tables or generate electronic Quick Response Code and shown in the way of display screen, be easy to update.
The Quick Response Code should also contain the information such as businessman's user's name, branch address, can be quick by the Quick Response Code Solve family's store information.
Customer not in shop, can by consumer terminal direct-on-line choose vegetable interested carry out it is pre- order, point After meal terminates, place an order.System will generate the order ordered in advance, and according to the O/No. and pre- ordering in sequence information of including The corresponding pre- Quick Response Code of ordering of generation of appearance.Customer's direct Quick Response Code of being ordered in advance to after shop is placed under the main control terminal on foreground to be swept Retouch, quickly ordered.Main control terminal converts thereof into pre- order of ordering after receiving 2 D code information of ordering in advance and is sent to backstage Terminal, backstage proceed by making.
Customer in shop is scanned tables' Quick Response Code by consumer terminal and selects to enter interface of ordering, and carries out online quick Order.Or by service terminal, scan tables' Quick Response Code, carry out quickly ordering online.After submitting order to, by consumer terminal Or the order comprising menu information is sent to foreground main control terminal and background terminal by service terminal.
Foreground main control terminal starts the complete process for monitoring the order after receiving the order, background terminal receives this and orders Start from carrying out dish delivery after list.
After the completion of order, background terminal by dedicated menu printing terminal print comprising menu information and tables numbering, Which is carried out dish delivery with whole vegetables by the dish delivery Quick Response Code of position.
The barcode scanning of dish delivery Quick Response Code is carried out before waiter dish using service terminal, expression receives serving for the order and appoints Business.The task of serving of the main control terminal just tables distributes to the waiter, and the data of serving of the order add service end Rectify in the task list in completing.Foreground personnel directly can check the working condition of attendant by main control terminal, be It is no all in serving in task status.
The waiter completes to send dish task, when food delivery is to customer tables, it is only necessary to swept by their special service terminals Retouch the operation of serving that tables' Quick Response Code can just realize vegetable, it is not necessary to waiter fall vegetable on menu again with stroke come Record, more easily completes operation of serving.The mark of the order corresponding data for completing is by main control terminal Complete.Realize the Self-help ordering whole process of customer.
Administrative staff can also be completed by the service terminal that all waiters of main control terminal real-time statistics correspond Serve task and do not complete task of serving, be easy to carry out service evaluation and performance appraisal to all waiters.
Embodiment two:
A kind of Self-help ordering method, it is characterised in that comprise the following steps:
Pre- Quick Response Code of ordering on scanning consumer terminal;
Consumer terminal is generated and is ordered in advance order according to the customer for receiving information of selecting choices from menus, then according to the pre- order of ordering Corresponding pre- Quick Response Code of ordering is generated, the pre- Quick Response Code of ordering includes Table position, the menu numbered, choose and consumption gold Volume.
The pre- Quick Response Code of ordering is converted into into corresponding ordering and order sends it to background terminal so that backstage end End generates corresponding dish delivery order according to order of ordering;
Background terminal generates dish delivery Quick Response Code according to dish delivery order, and is printed.
The dish delivery order that background terminal sends is received, task message prompting of serving is sent to service terminal;
The instruction that service terminal scans dish delivery Quick Response Code is received, and task flagging is served in completing by described.
The instruction that service terminal scans tables' Quick Response Code is received, and task flagging is served to complete by described.
Embodiment three:
A kind of Self-service order system, it is characterised in that include:
Order in advance module, for scanning the pre- Quick Response Code of ordering on consumer terminal;
Dish delivery module, order sends it to background terminal for the pre- Quick Response Code of ordering is converted into corresponding ordering, So that background terminal generates corresponding dish delivery order according to order of ordering;
Serve in advance module, for receiving the dish delivery order of background terminal transmission, task message prompting of serving is sent to service terminal;
Serve module, the instruction of tables' Quick Response Code is scanned for receiving service terminal, task flagging is served to complete by described.
The meal ordering system also includes:
Dish module is taken, for receiving the corresponding dish delivery Quick Response Code of dish delivery order that service terminal scanning background terminal is generated, is carried out Take dish.
From service module, including module of ordering online, entered by service terminal or scanning tables' Quick Response Code for customer Row is ordered online;
Quick Response Code module, for redirecting into from service module.
Task of serving display module, for showing the task of serving for completing.
Performance statistical module, for the completed task data of serving of statistical fractals terminal.
It is described also to include from service module:
Order module, calling service module, vegetable progress queries module, service evaluation module and the payment module in place of placing an order.
The present invention carries out data conversion and interaction to links by introducing Quick Response Code, simplifies the connection of links Dynamic complexity, including:Time complexity and operation complexity, can be greatly improved efficiency of service.
The information that the present invention realizes tables by introducing tables' Quick Response Code is reached the standard grade and location navigation, passes through customer Quick Response Code on tables is realizing, from service, placing an order including ordering, calling service, vegetable progress queries, waiter's service evaluation With payment etc. in place.
The present invention makes the service of links digitize by introducing intelligent terminal come links of having connected, can To be effectively optimized to process and regulate and control, it is also possible to which waiter is more effectively managed.
The present invention foreground function in dining room can be made decentralized, customer without it is centralized to foreground carry out service accept or pay Money, customer can just can complete to include in position:Order, card certificate uses and pay etc. action using, member card so that front The traffic pressure of platform is reduced, and customer is without consuming the unnecessary time because queuing up.
Beneficial effects of the present invention are:
Efficiency of service is greatly improved;
The service scenario of waiter is quantified, and can effectively strengthen steward and evaluation;
The space of patron self-service operation is big, can effectively improve experience of having dinner;
The rockover rate of each tables can be improved, overall benefit is improved.
Above-described is only the preferred embodiment of the present invention, the invention is not restricted to above example.It is appreciated that this Art personnel directly derive without departing from the basic idea of the present invention or associate other improve and change It is considered as being included within protection scope of the present invention.

Claims (10)

1. a kind of Self-help ordering method, it is characterised in that comprise the following steps:
Pre- Quick Response Code of ordering on scanning consumer terminal;
The pre- Quick Response Code of ordering is converted into into corresponding ordering and order sends it to background terminal so that background terminal root Strong point meal order generates corresponding dish delivery order;
The dish delivery order that background terminal sends is received, task message prompting of serving is sent to service terminal;
The instruction that service terminal scans tables' Quick Response Code is received, and task flagging is served to complete by described.
2. Self-help ordering method according to claim 1, it is characterised in that pre- on the scanning consumer terminal orders two Also include before dimension code:
Consumer terminal is generated and is ordered in advance order according to the customer for receiving information of selecting choices from menus, then according to the pre- order of ordering Corresponding pre- Quick Response Code of ordering is generated, the pre- Quick Response Code of ordering includes Table position, the menu numbered, choose and consumption gold Volume.
3. Self-help ordering method according to claim 1, it is characterised in that the pre- Quick Response Code of ordering is converted into into correspondence Order and order send it to background terminal so that after background terminal generates corresponding dish delivery order according to order of ordering Also include:
Background terminal generates dish delivery Quick Response Code according to dish delivery order, and is printed.
4. Self-help ordering method according to claim 3, it is characterised in that the dish delivery that the reception background terminal sends is ordered Single, sending to service terminal after task message of serving is reminded also includes:
The instruction that service terminal scans dish delivery Quick Response Code is received, and task flagging is served in completing by described.
5. a kind of Self-service order system, it is characterised in that include:
Order in advance module, for scanning the pre- Quick Response Code of ordering on consumer terminal;
Dish delivery module, order sends it to background terminal for the pre- Quick Response Code of ordering is converted into corresponding ordering, So that background terminal generates corresponding dish delivery order according to order of ordering;
Serve in advance module, for receiving the dish delivery order of background terminal transmission, task message prompting of serving is sent to service terminal;
Serve module, the instruction of tables' Quick Response Code is scanned for receiving service terminal, task flagging is served to complete by described.
6. Self-service order system according to claim 5, it is characterised in that the meal ordering system also includes:
Dish module is taken, for receiving the corresponding dish delivery Quick Response Code of dish delivery order that service terminal scanning background terminal is generated, is carried out Take dish.
7. Self-service order system according to claim 5, it is characterised in that the meal ordering system also includes:
From service module, including module of ordering online, carried out by service terminal or scanning tables' Quick Response Code for customer Line is ordered;
Quick Response Code module, for redirecting into from service module.
8. Self-service order system according to claim 6, it is characterised in that described also to include from service module:
Order module, calling service module, vegetable progress queries module, service evaluation module and the payment module in place of placing an order.
9. Self-service order system according to claim 5, it is characterised in that the meal ordering system also includes:
Task of serving display module, for showing the task of serving for completing.
10. Self-service order system according to claim 5, it is characterised in that the meal ordering system also includes:
Performance statistical module, for the completed task data of serving of statistical fractals terminal.
CN201610964907.9A 2016-10-31 2016-10-31 Self-help ordering method and system Pending CN106548426A (en)

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Application Number Priority Date Filing Date Title
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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107103564A (en) * 2017-05-15 2017-08-29 河北建筑工程学院 Self-help ordering method and terminal device
CN107578232A (en) * 2017-07-27 2018-01-12 深圳市盛路物联通讯技术有限公司 A kind of food and drink method of payment and system based on Internet of Things
CN110516763A (en) * 2019-05-19 2019-11-29 王睿琪 The system and method for data of ordering are transmitted by scanning mark
CN111383136A (en) * 2018-12-29 2020-07-07 须树科技(上海)有限公司 Self-service ordering method and system and mobile terminal

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107103564A (en) * 2017-05-15 2017-08-29 河北建筑工程学院 Self-help ordering method and terminal device
CN107578232A (en) * 2017-07-27 2018-01-12 深圳市盛路物联通讯技术有限公司 A kind of food and drink method of payment and system based on Internet of Things
CN111383136A (en) * 2018-12-29 2020-07-07 须树科技(上海)有限公司 Self-service ordering method and system and mobile terminal
CN110516763A (en) * 2019-05-19 2019-11-29 王睿琪 The system and method for data of ordering are transmitted by scanning mark

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Application publication date: 20170329

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