CN106548426A - Self-help ordering method and system - Google Patents
Self-help ordering method and system Download PDFInfo
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- CN106548426A CN106548426A CN201610964907.9A CN201610964907A CN106548426A CN 106548426 A CN106548426 A CN 106548426A CN 201610964907 A CN201610964907 A CN 201610964907A CN 106548426 A CN106548426 A CN 106548426A
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- 238000000034 method Methods 0.000 title claims abstract description 18
- 230000004044 response Effects 0.000 claims abstract description 62
- 235000012054 meals Nutrition 0.000 claims description 12
- 235000013311 vegetables Nutrition 0.000 claims description 11
- 238000011156 evaluation Methods 0.000 claims description 6
- 230000005540 biological transmission Effects 0.000 claims description 3
- PCHJSUWPFVWCPO-UHFFFAOYSA-N gold Chemical compound [Au] PCHJSUWPFVWCPO-UHFFFAOYSA-N 0.000 claims description 3
- 239000010931 gold Substances 0.000 claims description 3
- 229910052737 gold Inorganic materials 0.000 claims description 3
- 230000008569 process Effects 0.000 abstract description 6
- 230000001105 regulatory effect Effects 0.000 abstract 1
- 230000009286 beneficial effect Effects 0.000 description 2
- 238000005516 engineering process Methods 0.000 description 2
- 230000009471 action Effects 0.000 description 1
- 230000008901 benefit Effects 0.000 description 1
- 230000008859 change Effects 0.000 description 1
- 238000006243 chemical reaction Methods 0.000 description 1
- 230000007812 deficiency Effects 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 235000013305 food Nutrition 0.000 description 1
- 230000003993 interaction Effects 0.000 description 1
- 238000012544 monitoring process Methods 0.000 description 1
- 230000001360 synchronised effect Effects 0.000 description 1
- 230000002618 waking effect Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
- G06K7/00—Methods or arrangements for sensing record carriers, e.g. for reading patterns
- G06K7/10—Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation
- G06K7/10544—Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation by scanning of the records by radiation in the optical part of the electromagnetic spectrum
- G06K7/10821—Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation by scanning of the records by radiation in the optical part of the electromagnetic spectrum further details of bar or optical code scanning devices
- G06K7/10861—Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation by scanning of the records by radiation in the optical part of the electromagnetic spectrum further details of bar or optical code scanning devices sensing of data fields affixed to objects or articles, e.g. coded labels
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q10/06311—Scheduling, planning or task assignment for a person or group
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q10/06398—Performance of employee with respect to a job function
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
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- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/10—Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
- G06Q20/102—Bill distribution or payments
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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Abstract
The present invention discloses a kind of Self-help ordering method and system, comprises the following steps:Pre- Quick Response Code of ordering on scanning consumer terminal;The pre- Quick Response Code of ordering is converted into into corresponding ordering and order sends it to background terminal so that background terminal generates corresponding dish delivery order according to order of ordering;The dish delivery order that background terminal sends is received, and task message of serving is sent to service terminal and is carried;The instruction that service terminal scans tables' Quick Response Code is received, and task flagging is served to complete by described.The present invention is made the service of links digitize, effectively process can be optimized and regulated and controled by introducing intelligent terminal come links of having connected, there is provided preferably Self-help ordering service.
Description
Technical field
The present invention relates to field of computer technology, more particularly to a kind of Self-help ordering method and system.
Background technology
Traditional small-sized dish ordering terminal, including PDA, function are too single, and are all much entering by the code of vegetable
What row was ordered, only internal services person can just remember and use, and operate very inconvenient.
With the development and the popularization of wechat of internet, some businessmans also begin to trial allows customer to carry out before to shop
Order in advance online.Although this mode can improve efficiency of ordering, service experience is improved.But due to being online mode, customer
Fail timely synchronous to shop time and vegetable service, it is invalid to cause to order.And cannot accomplish with to the tables behind shop
Carry out auto-associating.Although causing client to order in advance online, waiter is needed at that time and can just be placed an order to operate,
The effect ordered in advance in advance is not reaching to, Self-help ordering service is not preferably provided yet.
The content of the invention
For the deficiencies in the prior art, the present invention proposes a kind of Self-help ordering method and system, and the invention is by introducing
Intelligent terminal makes the service of links all digitize come links of having connected, effectively process can be optimized and
Regulation and control, there is provided preferably Self-help ordering service.
A kind of Self-help ordering method, it is characterised in that comprise the following steps:
Pre- Quick Response Code of ordering on scanning consumer terminal;
The pre- Quick Response Code of ordering is converted into into corresponding ordering and order sends it to background terminal so that background terminal root
Strong point meal order generates corresponding dish delivery order;
The dish delivery order that background terminal sends is received, task message prompting of serving is sent to service terminal;
The instruction that service terminal scans tables' Quick Response Code is received, and task flagging is served to complete by described.
Further, also include before the pre- Quick Response Code of ordering on the scanning consumer terminal:
Consumer terminal is generated and is ordered in advance order according to the customer for receiving information of selecting choices from menus, then according to the pre- order of ordering
Corresponding pre- Quick Response Code of ordering is generated, the pre- Quick Response Code of ordering includes Table position, the menu numbered, choose and consumption gold
Volume.
Further, the pre- Quick Response Code of ordering is converted into into corresponding ordering and order sends it to background terminal,
So that background terminal also includes after generating corresponding dish delivery order according to order of ordering:
Background terminal generates dish delivery Quick Response Code according to dish delivery order, and is printed.
Further, it is described to receive the dish delivery order that background terminal sends, task message of serving is sent to service terminal carry
Also include after waking up:
The instruction that service terminal scans dish delivery Quick Response Code is received, and task flagging is served in completing by described.
A kind of Self-service order system, it is characterised in that include:
Order in advance module, for scanning the pre- Quick Response Code of ordering on consumer terminal;
Dish delivery module, order sends it to background terminal for the pre- Quick Response Code of ordering is converted into corresponding ordering,
So that background terminal generates corresponding dish delivery order according to order of ordering;
Serve in advance module, for receiving the dish delivery order of background terminal transmission, task message prompting of serving is sent to service terminal;
Serve module, the instruction of tables' Quick Response Code is scanned for receiving service terminal, task flagging is served to complete by described.
Further, the meal ordering system also includes:
Dish module is taken, for receiving the corresponding dish delivery Quick Response Code of dish delivery order that service terminal scanning background terminal is generated, is carried out
Take dish.
Further, the meal ordering system also includes:
From service module, including module of ordering online, carried out by service terminal or scanning tables' Quick Response Code for customer
Line is ordered;
Quick Response Code module, for redirecting into from service module.
Further, it is described also to include from service module:
Order module, calling service module, vegetable progress queries module, service evaluation module and the payment module in place of placing an order.
Further, the meal ordering system also includes:
Task of serving display module, for showing the task of serving for completing.
Further, the meal ordering system also includes:
Performance statistical module, for the completed task data of serving of statistical fractals terminal.
Beneficial effect of the present invention:
Invention introduces intelligent terminal is come links of having connected, the service of links is made all to digitize, by effective
Process be optimized and regulate and control, to provide more preferable Self-help ordering service.
Description of the drawings
Fig. 1 is the key step flow chart of the present invention.
Specific embodiment
With reference to the accompanying drawings and examples, the present invention is expanded on further.
Embodiment one:
The invention discloses a kind of new method of ordering and system, it is possible to achieve the height between foreground, waiter, backstage, customer
Degree linkage.Businessman identifies the position of tables by the variable two-dimension code of fixed Quick Response Code or electronization is placed on tables
Put or number.Then a main control terminal is laid on foreground, not only can receive the information of consumer terminal in main control terminal, also
Service terminal and background terminal can be managed, tables are managed, real-time update etc. is carried out to vegetable.In service eventually
On end, be integrated with the quick barcode scanning scheme of Quick Response Code, can be Quick Response Code hard decoder can also be quick soft decoding.In consumer terminal
(Including wechat end), there is provided order in advance online and service and be scanned into the function that places an order online, there is provided customer is from service.
The main control terminal on foreground is each tables' definition numbering and position, and such as No. 1 table, hall the 1st arrange the 2nd from left to right, and
Generated fixed Quick Response Code and be attached to tables or generate electronic Quick Response Code and shown in the way of display screen, be easy to update.
The Quick Response Code should also contain the information such as businessman's user's name, branch address, can be quick by the Quick Response Code
Solve family's store information.
Customer not in shop, can by consumer terminal direct-on-line choose vegetable interested carry out it is pre- order, point
After meal terminates, place an order.System will generate the order ordered in advance, and according to the O/No. and pre- ordering in sequence information of including
The corresponding pre- Quick Response Code of ordering of generation of appearance.Customer's direct Quick Response Code of being ordered in advance to after shop is placed under the main control terminal on foreground to be swept
Retouch, quickly ordered.Main control terminal converts thereof into pre- order of ordering after receiving 2 D code information of ordering in advance and is sent to backstage
Terminal, backstage proceed by making.
Customer in shop is scanned tables' Quick Response Code by consumer terminal and selects to enter interface of ordering, and carries out online quick
Order.Or by service terminal, scan tables' Quick Response Code, carry out quickly ordering online.After submitting order to, by consumer terminal
Or the order comprising menu information is sent to foreground main control terminal and background terminal by service terminal.
Foreground main control terminal starts the complete process for monitoring the order after receiving the order, background terminal receives this and orders
Start from carrying out dish delivery after list.
After the completion of order, background terminal by dedicated menu printing terminal print comprising menu information and tables numbering,
Which is carried out dish delivery with whole vegetables by the dish delivery Quick Response Code of position.
The barcode scanning of dish delivery Quick Response Code is carried out before waiter dish using service terminal, expression receives serving for the order and appoints
Business.The task of serving of the main control terminal just tables distributes to the waiter, and the data of serving of the order add service end
Rectify in the task list in completing.Foreground personnel directly can check the working condition of attendant by main control terminal, be
It is no all in serving in task status.
The waiter completes to send dish task, when food delivery is to customer tables, it is only necessary to swept by their special service terminals
Retouch the operation of serving that tables' Quick Response Code can just realize vegetable, it is not necessary to waiter fall vegetable on menu again with stroke come
Record, more easily completes operation of serving.The mark of the order corresponding data for completing is by main control terminal
Complete.Realize the Self-help ordering whole process of customer.
Administrative staff can also be completed by the service terminal that all waiters of main control terminal real-time statistics correspond
Serve task and do not complete task of serving, be easy to carry out service evaluation and performance appraisal to all waiters.
Embodiment two:
A kind of Self-help ordering method, it is characterised in that comprise the following steps:
Pre- Quick Response Code of ordering on scanning consumer terminal;
Consumer terminal is generated and is ordered in advance order according to the customer for receiving information of selecting choices from menus, then according to the pre- order of ordering
Corresponding pre- Quick Response Code of ordering is generated, the pre- Quick Response Code of ordering includes Table position, the menu numbered, choose and consumption gold
Volume.
The pre- Quick Response Code of ordering is converted into into corresponding ordering and order sends it to background terminal so that backstage end
End generates corresponding dish delivery order according to order of ordering;
Background terminal generates dish delivery Quick Response Code according to dish delivery order, and is printed.
The dish delivery order that background terminal sends is received, task message prompting of serving is sent to service terminal;
The instruction that service terminal scans dish delivery Quick Response Code is received, and task flagging is served in completing by described.
The instruction that service terminal scans tables' Quick Response Code is received, and task flagging is served to complete by described.
Embodiment three:
A kind of Self-service order system, it is characterised in that include:
Order in advance module, for scanning the pre- Quick Response Code of ordering on consumer terminal;
Dish delivery module, order sends it to background terminal for the pre- Quick Response Code of ordering is converted into corresponding ordering,
So that background terminal generates corresponding dish delivery order according to order of ordering;
Serve in advance module, for receiving the dish delivery order of background terminal transmission, task message prompting of serving is sent to service terminal;
Serve module, the instruction of tables' Quick Response Code is scanned for receiving service terminal, task flagging is served to complete by described.
The meal ordering system also includes:
Dish module is taken, for receiving the corresponding dish delivery Quick Response Code of dish delivery order that service terminal scanning background terminal is generated, is carried out
Take dish.
From service module, including module of ordering online, entered by service terminal or scanning tables' Quick Response Code for customer
Row is ordered online;
Quick Response Code module, for redirecting into from service module.
Task of serving display module, for showing the task of serving for completing.
Performance statistical module, for the completed task data of serving of statistical fractals terminal.
It is described also to include from service module:
Order module, calling service module, vegetable progress queries module, service evaluation module and the payment module in place of placing an order.
The present invention carries out data conversion and interaction to links by introducing Quick Response Code, simplifies the connection of links
Dynamic complexity, including:Time complexity and operation complexity, can be greatly improved efficiency of service.
The information that the present invention realizes tables by introducing tables' Quick Response Code is reached the standard grade and location navigation, passes through customer
Quick Response Code on tables is realizing, from service, placing an order including ordering, calling service, vegetable progress queries, waiter's service evaluation
With payment etc. in place.
The present invention makes the service of links digitize by introducing intelligent terminal come links of having connected, can
To be effectively optimized to process and regulate and control, it is also possible to which waiter is more effectively managed.
The present invention foreground function in dining room can be made decentralized, customer without it is centralized to foreground carry out service accept or pay
Money, customer can just can complete to include in position:Order, card certificate uses and pay etc. action using, member card so that front
The traffic pressure of platform is reduced, and customer is without consuming the unnecessary time because queuing up.
Beneficial effects of the present invention are:
Efficiency of service is greatly improved;
The service scenario of waiter is quantified, and can effectively strengthen steward and evaluation;
The space of patron self-service operation is big, can effectively improve experience of having dinner;
The rockover rate of each tables can be improved, overall benefit is improved.
Above-described is only the preferred embodiment of the present invention, the invention is not restricted to above example.It is appreciated that this
Art personnel directly derive without departing from the basic idea of the present invention or associate other improve and change
It is considered as being included within protection scope of the present invention.
Claims (10)
1. a kind of Self-help ordering method, it is characterised in that comprise the following steps:
Pre- Quick Response Code of ordering on scanning consumer terminal;
The pre- Quick Response Code of ordering is converted into into corresponding ordering and order sends it to background terminal so that background terminal root
Strong point meal order generates corresponding dish delivery order;
The dish delivery order that background terminal sends is received, task message prompting of serving is sent to service terminal;
The instruction that service terminal scans tables' Quick Response Code is received, and task flagging is served to complete by described.
2. Self-help ordering method according to claim 1, it is characterised in that pre- on the scanning consumer terminal orders two
Also include before dimension code:
Consumer terminal is generated and is ordered in advance order according to the customer for receiving information of selecting choices from menus, then according to the pre- order of ordering
Corresponding pre- Quick Response Code of ordering is generated, the pre- Quick Response Code of ordering includes Table position, the menu numbered, choose and consumption gold
Volume.
3. Self-help ordering method according to claim 1, it is characterised in that the pre- Quick Response Code of ordering is converted into into correspondence
Order and order send it to background terminal so that after background terminal generates corresponding dish delivery order according to order of ordering
Also include:
Background terminal generates dish delivery Quick Response Code according to dish delivery order, and is printed.
4. Self-help ordering method according to claim 3, it is characterised in that the dish delivery that the reception background terminal sends is ordered
Single, sending to service terminal after task message of serving is reminded also includes:
The instruction that service terminal scans dish delivery Quick Response Code is received, and task flagging is served in completing by described.
5. a kind of Self-service order system, it is characterised in that include:
Order in advance module, for scanning the pre- Quick Response Code of ordering on consumer terminal;
Dish delivery module, order sends it to background terminal for the pre- Quick Response Code of ordering is converted into corresponding ordering,
So that background terminal generates corresponding dish delivery order according to order of ordering;
Serve in advance module, for receiving the dish delivery order of background terminal transmission, task message prompting of serving is sent to service terminal;
Serve module, the instruction of tables' Quick Response Code is scanned for receiving service terminal, task flagging is served to complete by described.
6. Self-service order system according to claim 5, it is characterised in that the meal ordering system also includes:
Dish module is taken, for receiving the corresponding dish delivery Quick Response Code of dish delivery order that service terminal scanning background terminal is generated, is carried out
Take dish.
7. Self-service order system according to claim 5, it is characterised in that the meal ordering system also includes:
From service module, including module of ordering online, carried out by service terminal or scanning tables' Quick Response Code for customer
Line is ordered;
Quick Response Code module, for redirecting into from service module.
8. Self-service order system according to claim 6, it is characterised in that described also to include from service module:
Order module, calling service module, vegetable progress queries module, service evaluation module and the payment module in place of placing an order.
9. Self-service order system according to claim 5, it is characterised in that the meal ordering system also includes:
Task of serving display module, for showing the task of serving for completing.
10. Self-service order system according to claim 5, it is characterised in that the meal ordering system also includes:
Performance statistical module, for the completed task data of serving of statistical fractals terminal.
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CN201610964907.9A CN106548426A (en) | 2016-10-31 | 2016-10-31 | Self-help ordering method and system |
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CN201610964907.9A CN106548426A (en) | 2016-10-31 | 2016-10-31 | Self-help ordering method and system |
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Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN107103564A (en) * | 2017-05-15 | 2017-08-29 | 河北建筑工程学院 | Self-help ordering method and terminal device |
CN107578232A (en) * | 2017-07-27 | 2018-01-12 | 深圳市盛路物联通讯技术有限公司 | A kind of food and drink method of payment and system based on Internet of Things |
CN110516763A (en) * | 2019-05-19 | 2019-11-29 | 王睿琪 | The system and method for data of ordering are transmitted by scanning mark |
CN111383136A (en) * | 2018-12-29 | 2020-07-07 | 须树科技(上海)有限公司 | Self-service ordering method and system and mobile terminal |
-
2016
- 2016-10-31 CN CN201610964907.9A patent/CN106548426A/en active Pending
Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN107103564A (en) * | 2017-05-15 | 2017-08-29 | 河北建筑工程学院 | Self-help ordering method and terminal device |
CN107578232A (en) * | 2017-07-27 | 2018-01-12 | 深圳市盛路物联通讯技术有限公司 | A kind of food and drink method of payment and system based on Internet of Things |
CN111383136A (en) * | 2018-12-29 | 2020-07-07 | 须树科技(上海)有限公司 | Self-service ordering method and system and mobile terminal |
CN110516763A (en) * | 2019-05-19 | 2019-11-29 | 王睿琪 | The system and method for data of ordering are transmitted by scanning mark |
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