CN104463722A - Method and system for achieving intelligent voice dish ordering - Google Patents

Method and system for achieving intelligent voice dish ordering Download PDF

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Publication number
CN104463722A
CN104463722A CN201410715862.2A CN201410715862A CN104463722A CN 104463722 A CN104463722 A CN 104463722A CN 201410715862 A CN201410715862 A CN 201410715862A CN 104463722 A CN104463722 A CN 104463722A
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China
Prior art keywords
vegetable
client
information
diner
ordering
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Pending
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CN201410715862.2A
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Chinese (zh)
Inventor
王程程
刘青松
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Beijing Yunzhisheng Information Technology Co Ltd
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Beijing Yunzhisheng Information Technology Co Ltd
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Priority to CN201410715862.2A priority Critical patent/CN104463722A/en
Publication of CN104463722A publication Critical patent/CN104463722A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

Abstract

The invention relates to the field of the intelligent voice technology, in particular to a method and system for achieving intelligent voice dish ordering. The method for achieving intelligent voice dish ordering comprises the steps that a dish ordering client side responds to a dish introduction request command sent by a diner, broadcasts introduction voice for the dish specified by the dish introduction request command and displays dish pictures and/or videos; the dish ordering client side receives an ordering command sent by the diner and sends the ordering information corresponding to the ordering command to a background client side; the dish ordering client side receives current dish making procedure information sent by the background client side and conducts voice broadcasting. According to the method and system for achieving intelligent voice dish ordering, the diner can obtain dish information through voice broadcasting of the dish ordering client side, place an order in time through the dish ordering client side and obtain the current dish making procedure in time, and the actual requirements of the diner in the dinning process can be met more effectively.

Description

Intelligent sound is ordered dishes implementation method and system
Technical field
The present invention relates to intelligent sound technical field, to order dishes implementation method and system in particular to intelligent sound.
Background technology
The pattern of ordering in current dining room is generally: diner checks the menu that dining room provides, after determining to click vegetable, single point on diner to fixing order place or restaurant operation personnel to diner's seated position, order placement information with hand-written or by the order placement information of dish ordering machine record diner, and submitted to kitchen and is carried out vegetable making by restaurant operation personnel.
This current kind is ordered pattern, and diner orders to the fixing place of ordering, and needs the troop of arranging the long period when people is many, and due to crew numbers limited, diner is difficult to the relevant information understanding often kind of vegetable in detail; Restaurant operation personnel order to diner's seated position, and dining room needs the attendant being equipped with some, and needs attendant to remember dining room dish information, and when diner is more, diner orders also may wait for the longer time.And, no matter adopt above-mentioned which kind of to order mode, diner generally cannot understand vegetable and complete the time, knows completing the time of vegetable, can only be inquired, urge by restaurant operation personnel to rear kitchen if want.
Find out thus, the work to vegetable introduction, single point is realized mainly through restaurant operation personnel in current dining room, diner possibly cannot know the introduction of relevant vegetable in more detail, and diner cannot know the temporal information that vegetable completes after placing an order in time, be difficult to meet the actual demand that diner has dinner in process.
Summary of the invention
Intelligent sound is the object of the present invention is to provide to order dishes implementation method and system, to realize the self-service single point of diner and to know that vegetable completes temporal information in time.
First aspect, embodiments provide a kind of intelligent sound to order dishes implementation method, comprise: request instruction introduced by the vegetable that the client end response diner that orders dishes sends, that reports that described vegetable introduces vegetable specified by request instruction introduces voice, and carries out vegetable picture and/or video display; Described client of ordering dishes receives the lower single instrction that diner sends, and the order placement information corresponding with described lower single instrction is sent to background client terminal; Described client of ordering dishes receives the vegetable making current process information that described background client terminal sends, and carries out voice broadcast.
In conjunction with first aspect, embodiments provide the first possible embodiment of first aspect, wherein, described in the vegetable that client end response diner sends of ordering dishes introduce request instruction, comprising: described in the corresponding per pass vegetable of client of ordering dishes all generated vegetable and introduced trigger button; The described client end response client that orders dishes clicks described vegetable and introduces the vegetable that trigger button sends and introduce request instruction.
In conjunction with the first possible embodiment of first aspect, embodiments provide the embodiment that the second of first aspect is possible, wherein, trigger button introduced by described vegetable is virtual trigger button.
In conjunction with the embodiment that the second of first aspect is possible, embodiments provide the third possible embodiment of first aspect, wherein, described virtual trigger button is provided with vegetable picture and/or vegetable words identification.
In conjunction with first aspect, embodiments provide the 4th kind of possible embodiment of first aspect, wherein, described voice of introducing comprise: described vegetable introduces the pricing information of vegetable specified by request instruction, vegetable recommended information, dieting information, put in number information and peppery degree information one or more.
In conjunction with first aspect, embodiments provide the 5th kind of possible embodiment of first aspect, wherein, the method also comprises: client of ordering dishes obtains has the leading subscriber of administration authority and/or the vegetable lastest imformation of server push, and generates the voice introduction of vegetable according to described vegetable lastest imformation.
In conjunction with the 5th kind of possible embodiment of first aspect, embodiments provide the 6th kind of possible embodiment of first aspect, wherein, described vegetable lastest imformation comprises: existing vegetable price, the lastest imformation of introduction and/or the new dish information of increase.
In conjunction with first aspect, embodiments provide the 7th kind of possible embodiment of first aspect, wherein, described vegetable makes current process information and comprises: order reception confirmation, vegetable complete condition information and temporal information of serving.
Second aspect, embodiments provides a kind of intelligent sound and orders dishes and realize system, comprising: client of ordering dishes and background client terminal; Described client of ordering dishes, request instruction introduced by the vegetable sent for responding diner, and that reports that described vegetable introduces vegetable specified by request instruction introduces voice, and carries out vegetable picture and/or video display; Also for receiving the lower single instrction that diner sends, and the order placement information corresponding with described lower single instrction is sent to described background client terminal; The vegetable also sent for receiving described background client terminal makes current process information, and carries out voice broadcast; Described background client terminal, for the described order placement information that client of ordering dishes described in receiving sends; Also make current process information for sending vegetable to described client of ordering dishes.
In conjunction with second aspect, embodiments provide the first possible embodiment of second aspect, wherein, described in order dishes client and described background client terminal be mobile phone terminal or panel computer.
The intelligent sound of the embodiment of the present invention is ordered dishes implementation method and system, client of ordering dishes can be placed on each dining table, diner client sends vegetable introduces request instruction ordering dishes, to order dishes the request of client end response diner, that reports corresponding vegetable introduces voice, introducing in voice broadcast process can also carry out corresponding vegetable picture and/or video display simultaneously, with the introduction enabling diner know relevant vegetable comparatively in detail, and this introduction is realized by voice broadcast form, decrease the person of ordering to leaf through the trouble of thick and heavy menu, and decrease the degree of participation of restaurant operation personnel largely, reduce the working strengths such as the memory of restaurant operation personnel.
In addition, the intelligent sound of the embodiment of the present invention is ordered dishes implementation method and system, diner is placed an order by the client of ordering dishes be placed on dining table, order placement information can be sent to the background client terminal be placed in rear kitchen in real time, after background client terminal receives order, diner in time to correspondence feeds back vegetable Making programme information, and carry out voice broadcast, such as diner places an order by information that rear kitchen receives, which vegetable in placing an order makes, which vegetable does not also make, the general required time etc. that vegetable serves, know in time to make user order the situation that completes of vegetable.
Find out thus, the intelligent sound of the embodiment of the present invention is ordered dishes implementation method and system, diner can obtain dish information by the voice broadcast of client of ordering dishes, being placed an order in time by client of ordering dishes and can obtaining vegetable in time makes current process, more effectively can meet the actual demand that diner has dinner in process.
For making above-mentioned purpose of the present invention, feature and advantage become apparent, preferred embodiment cited below particularly, and coordinate appended accompanying drawing, be described in detail below.
Accompanying drawing explanation
In order to be illustrated more clearly in the technical scheme of the embodiment of the present invention, be briefly described to the accompanying drawing used required in embodiment below, be to be understood that, the following drawings illustrate only some embodiment of the present invention, therefore the restriction to scope should be counted as, for those of ordinary skill in the art, under the prerequisite not paying creative work, other relevant accompanying drawings can also be obtained according to these accompanying drawings.
A kind of intelligent sound that Fig. 1 shows the embodiment of the present invention to be provided is ordered dishes implementation method process flow diagram;
A kind of intelligent sound that Fig. 2 shows the embodiment of the present invention to be provided is ordered dishes the structural representation of the system that realizes;
Treatment scheme introduced by the vegetable that Fig. 3 shows in the embodiment of the present invention client of ordering dishes;
Fig. 4 shows the information real-time Transmission treatment scheme of background client terminal in the embodiment of the present invention.
Embodiment
Below in conjunction with accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.The assembly of the embodiment of the present invention describing and illustrate in usual accompanying drawing herein can be arranged with various different configuration and design.Therefore, below to the detailed description of the embodiments of the invention provided in the accompanying drawings and the claimed scope of the present invention of not intended to be limiting, but selected embodiment of the present invention is only represented.Based on embodiments of the invention, the every other embodiment that those skilled in the art obtain under the prerequisite not making creative work, all belongs to the scope of protection of the invention.
Along with popularizing of computer technology, the life of current people has entered into the intelligence epoch gradually, and the every aspect of people's clothing, food, lodging and transportion--basic necessities of life all starts to apply the intellectual technology occurred soon, as intelligent television, intelligent navigation and Smart Home etc.
Internet era today, the shopping that can realize staying indoors, financing and payment, but go dining in restaurant to be still a project needing to experience on the spot.But go the people of dining in restaurant often to have such complaint: to sit down for a long time to wait and to come single point less than waiter; do not know which dish is suitable to suit one's own taste; do not know after placing an order how long back room cook just can carry out put vegetable in addition, and above all situations greatly reduce diner enjoys cuisines enjoyment to dining room.
In order to solve current run into above-mentioned condition of having dinner in dining room, embodiments provide a kind of intelligent sound and to order dishes implementation method, as shown in Figure 1, the main processing steps of the method comprises:
Step S11: request instruction introduced by the vegetable that the client end response diner that orders dishes sends, that reports that vegetable introduces vegetable specified by request instruction introduces voice, and carries out vegetable picture and/or video display;
Step S12: client of ordering dishes receives the lower single instrction that diner sends, and the order placement information corresponding with lower single instrction is sent to background client terminal;
Step S13: client of ordering dishes receives the vegetable making current process information that background client terminal sends, and carries out voice broadcast.
Utilize intelligent sound of the present invention to order dishes implementation method, dining room can arrange client of ordering dishes on each dining table, arranges background client terminal in rear kitchen.
When diner is to dining in restaurant, diner can send vegetable by the client of ordering dishes be placed on dining table and introduce request instruction; Client of ordering dishes receives after this introduces request instruction, that reports vegetable specified by this instruction with speech form introduces voice, wherein introduce in process at voice and can be equipped with vegetable picture and/or video display, diner can know dish information comprehensively, simply, quickly thus, and nobody is introduced vegetable, is checked the not congruent predicament of dish information by menu to dining in restaurant to overcome current diner.
The intelligent sound of the embodiment of the present invention is ordered dishes implementation method, lower single instrction can be sent to background client terminal by the client of ordering dishes be placed on dining table by diner in real time, overcomes current diner and need wait for dining in restaurant the difficult problem that restaurant operation personnel place an order.
The intelligent sound of the embodiment of the present invention is ordered dishes in implementation method, after diner places an order, order placement information is real-time transmitted to background client terminal, the cook on backstage or other ancillary staff can be confirmed placing an order of diner in time by background client terminal, and by the making current process information real-time Transmission of vegetable to diner be positioned at client of ordering dishes on dining table, and carry out voice broadcast, such as, when certain the first vegetable selected is just in manufacturing process, Production Time is that the information such as 10 minutes send to client of ordering dishes, with this make the person of ordering know in time its order the Production Time information of vegetable.
The intelligent sound of the embodiment of the present invention is ordered dishes implementation method, client of ordering dishes instead of traditional menu, vegetable is represented with picture and/or video mode, and be equipped with in displaying vegetable process voice introduction enable diner in detail, overall understanding dish information, and dish information passes through speech form, and be aided with picture, video, the outfit quantity of restaurant operation personnel can be reduced on the one hand, reduce the working strength of the memory vegetable of restaurant operation personnel simultaneously, also eliminate eater on the other hand and to leaf through the inconvenience of thick and heavy menu.
Further, ordering dishes in client and can classify to the vegetable in dining room, eater can search vegetable needed for it according to tabulation.
In the present invention, all generate vegetable at corresponding per pass vegetable in client of ordering dishes and introduced trigger button; The client end response client that orders dishes clicks vegetable and introduces the vegetable that trigger button sends and introduce request instruction.
Current intellectual technology is increasingly mature, therefore can realize above-mentioned vegetable by virtual trigger button and introduce trigger button, virtual trigger button can also be arranged vegetable picture and/or vegetable words identification, so that diner identifies different vegetables.
As shown in Figure 3, at generating virtual trigger button in client of ordering dishes, user touches or the virtual trigger button of dot-dash sends vegetable to client of ordering dishes and introduces request instruction, client of ordering dishes receive to carry out reporting vegetable after request instruction introduced by this vegetable introduce voice.
Fully understand the information of vegetable for the ease of diner, introduce the information comprised in voice comprise vegetable introduce the pricing information of vegetable specified by request instruction, vegetable recommended information, dieting information, put in number information and peppery degree information one or more.
The person of ordering is introduced voice can be fullyed understand the price of vegetable, vegetable introduction, dieting, the information such as pouplarity and peppery degree by vegetable.
Have virtual lower button ordering dishes in client also to generate, user clicks virtual lower button and carries out placing an order of vegetable.
Wherein user click virtual lower button after can directly carry out vegetable place an order also can eject further prompting frame inquiry user whether determine to place an order.
After user clicks the virtual lower button of certain vegetable, directly vegetable order placement information can be sent to background client terminal, carry out by background client terminal the confirmation that places an order.The all vegetables after confirming that place an order can sort according to the time sequencing placed an order by background client terminal, and the result of sequence is sent to client of ordering dishes by background client terminal.Such as, after user places an order to A vegetable, background client terminal also has n dish to need making before judging A vegetable according to time sequencing, needs the stand-by period to be that the information such as b minute is back to client of ordering dishes.
Background client terminal can also after receiving the placing an order of diner, according to the menu name that places an order, inquiry confirmed to place an order and other diner do not made to the lower one-state of this vegetable, if there be other diner placing an order to this vegetable, making process can be carried out to two vegetables placed an order simultaneously, and return vegetable Making programme temporal information respectively to client of ordering dishes.
Client of ordering dishes, except placing an order according to each vegetable, after all vegetables can also selected needed for it, generates lower single instrction, and order placement information is transferred to background client terminal diner.In order to realize this mode that places an order, in the present invention after client of ordering dishes enters the pattern of placing an order, generate vegetable to place an order working area, after diner clicks the virtual lower button of certain vegetable, the order placement information of this vegetable is stored in the vegetable working area that places an order, diner can also continue the virtual lower button clicking other vegetable, until diner sends the instruction confirming to place an order; Client of ordering dishes receive the confirmation place an order instruction after, by be temporarily stored in vegetable place an order in working area order placement information packing send to background client terminal, before wherein order placement information is sent to background client terminal, diner can also increase remark information.
In addition, the vegetable that diner can also return according to background client terminal makes current process information, cancels the order to the vegetable made.
The intelligent sound of the embodiment of the present invention is ordered dishes implementation method, except there is above-mentioned vegetable introduction, placing an order and obtaining except the function of the current Making programme information of vegetable, the vegetable lastest imformation of leading subscriber and/or the server push with administration authority can also be obtained, and generate the voice introduction of vegetable according to vegetable lastest imformation.
Wherein vegetable lastest imformation comprises: existing vegetable price, the lastest imformation of introduction and/or the new dish information of increase.
Vegetable makes current process information and comprises: order reception confirmation, vegetable complete condition information and temporal information of serving.
The embodiment of the present invention additionally provides a kind of intelligent sound and orders dishes and realize system, as shown in Figure 2, comprising: client of ordering dishes 21 and background client terminal 22; Order dishes client 21, request instruction introduced by the vegetable sent for responding diner, and that reports that vegetable introduces vegetable specified by request instruction introduces voice, and carries out vegetable picture and/or video display; Also for receiving the lower single instrction that diner sends, and the order placement information corresponding with lower single instrction is sent to background client terminal 22; The vegetable also sent for receiving background client terminal 22 makes current process information, and carries out voice broadcast;
Background client terminal 22, for receiving the order placement information that client of ordering dishes sends; Also make current process information for sending vegetable to client of ordering dishes.
In system of the present invention, client of ordering dishes 21 and background client terminal 22 are mobile phone terminal or panel computer.
Intelligent menuing client of the present invention and background client terminal, dining room is installed by equipment such as PAD, is positioned on each dining table.Diner can by clicking interested vegetable, and relevant vegetable will eject picture, and accompany by price, introduction, dieting, put the soft voice introduction such as number of times, peppery degree, instead of the introduction of script waiter.The corresponding text of this part voice can by the prior typing of the managerial personnel in dining room, and can carry out adjustment dish valency or introduction as required, corresponding voice can be synthesized automatically.This client will more comprehensively, meet consumers' demand easily and efficiently, no longer needs to wait for waiter, also again can for not order dishes and dizzy and confused.User, when having selected all vegetables, can carry out confirmation operation and carry out final placing an order.This client, also as a magazine, is introduced the culture in this dining room to user, is more decreased the agitation of the dish times such as user.
Background client terminal is an application being arranged on back room cook administrative office, carries out real-time communication with intelligent menuing client, reaches the object that state is passed on.This is an application in Android or iOS platform equally, and this application is installed by equipment such as PAD in dining room.As shown in Figure 4, after receiving the confirming an order of diner, this background client terminal is by the signal of real-time reception to intelligent menuing client, produce the state of " acknowledgement of orders reception ", when cook starts to make this course, can be clicked in system by regulator personnel and enter NextState " startup cuisines ", can click in system after completing and enter NextState " cuisines are about to present ".These states, by being sent to the client of ordering dishes of diner by synchronous communication mechanism, for diner's real-time query, and are reported by voice.Decrease the impatience of diner when waiting for vegetable, and improve the traditional approach of inquiry waiter progress.This state recording also may be used for the efficiency management in dining room later stage, can well monitor the bottleneck which link is efficiency.
Voice synthetic module is core technology of the present invention, is also the module running through whole system.This module first by the Word message of typing (text can along with price, vegetable and constantly update) be translated into the mark of synthesis system understanding, this is a part for front-end processing.Call the parameter model with soft tone color report people (also can be the tone color of similar wheat pocket cuisines animated character) trained, parameters,acoustic corresponding to current text is obtained again according to model and decision tree prediction, finally this parameters,acoustic is delivered in Parametric synthesizers and carry out phonetic synthesis, export voice, complete whole process of ordering dishes and report.
Above; be only the specific embodiment of the present invention, but protection scope of the present invention is not limited thereto, is anyly familiar with those skilled in the art in the technical scope that the present invention discloses; change can be expected easily or replace, all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection domain of claim.

Claims (10)

1. intelligent sound is ordered dishes an implementation method, it is characterized in that, comprising:
Request instruction introduced by the vegetable that the client end response diner that orders dishes sends, and that reports that described vegetable introduces vegetable specified by request instruction introduces voice, and carries out vegetable picture and/or video display;
Described client of ordering dishes receives the lower single instrction that diner sends, and the order placement information corresponding with described lower single instrction is sent to background client terminal;
Described client of ordering dishes receives the vegetable making current process information that described background client terminal sends, and carries out voice broadcast.
2. method according to claim 1, is characterized in that, described in the vegetable that client end response diner sends of ordering dishes introduce request instruction, comprising:
The corresponding per pass vegetable of described client of ordering dishes all has generated vegetable and has introduced trigger button;
The described client end response client that orders dishes clicks described vegetable and introduces the vegetable that trigger button sends and introduce request instruction.
3. method according to claim 2, is characterized in that, trigger button introduced by described vegetable is virtual trigger button.
4. method according to claim 3, is characterized in that, described virtual trigger button is provided with vegetable picture and/or vegetable words identification.
5. method according to claim 1, it is characterized in that, described voice of introducing comprise: described vegetable introduces the pricing information of vegetable specified by request instruction, vegetable recommended information, dieting information, put in number information and peppery degree information one or more.
6. method according to claim 1, is characterized in that, the method also comprises: client of ordering dishes obtains has the leading subscriber of administration authority and/or the vegetable lastest imformation of server push, and generates the voice introduction of vegetable according to described vegetable lastest imformation.
7. method according to claim 6, is characterized in that, described vegetable lastest imformation comprises: existing vegetable price, the lastest imformation of introduction and/or the new dish information of increase.
8. method according to claim 1, is characterized in that, described vegetable makes current process information and comprises: order reception confirmation, vegetable complete condition information and temporal information of serving.
9. intelligent sound is ordered dishes and is realized a system, it is characterized in that, comprising: client of ordering dishes and background client terminal;
Described client of ordering dishes, request instruction introduced by the vegetable sent for responding diner, and that reports that described vegetable introduces vegetable specified by request instruction introduces voice, and carries out vegetable picture and/or video display; Also for receiving the lower single instrction that diner sends, and the order placement information corresponding with described lower single instrction is sent to described background client terminal; The vegetable also sent for receiving described background client terminal makes current process information, and carries out voice broadcast;
Described background client terminal, for the described order placement information that client of ordering dishes described in receiving sends; Also make current process information for sending vegetable to described client of ordering dishes.
10. system according to claim 9, is characterized in that, described in order dishes client and described background client terminal be mobile phone terminal or panel computer.
CN201410715862.2A 2014-12-01 2014-12-01 Method and system for achieving intelligent voice dish ordering Pending CN104463722A (en)

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