CN109978725A - A kind of visitor's Property Management System and its working method - Google Patents
A kind of visitor's Property Management System and its working method Download PDFInfo
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- CN109978725A CN109978725A CN201810621541.4A CN201810621541A CN109978725A CN 109978725 A CN109978725 A CN 109978725A CN 201810621541 A CN201810621541 A CN 201810621541A CN 109978725 A CN109978725 A CN 109978725A
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- 238000000034 method Methods 0.000 title claims abstract description 18
- 238000007405 data analysis Methods 0.000 claims abstract description 18
- 238000012423 maintenance Methods 0.000 claims abstract description 8
- 239000000463 material Substances 0.000 claims abstract description 7
- 238000004458 analytical method Methods 0.000 claims description 27
- 238000009825 accumulation Methods 0.000 claims description 12
- 238000004141 dimensional analysis Methods 0.000 claims description 4
- 238000012546 transfer Methods 0.000 claims description 4
- 238000013480 data collection Methods 0.000 claims description 3
- 238000012545 processing Methods 0.000 claims description 3
- 238000012790 confirmation Methods 0.000 abstract description 4
- 238000007726 management method Methods 0.000 description 20
- 238000010586 diagram Methods 0.000 description 4
- 230000009916 joint effect Effects 0.000 description 4
- 230000007547 defect Effects 0.000 description 2
- 230000010354 integration Effects 0.000 description 2
- XLYOFNOQVPJJNP-UHFFFAOYSA-N water Substances O XLYOFNOQVPJJNP-UHFFFAOYSA-N 0.000 description 2
- 238000013523 data management Methods 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 230000005611 electricity Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/16—Real estate
- G06Q50/163—Real estate management
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Abstract
The invention discloses a kind of visitor's Property Management System and its working methods, for the present invention with " people and room " for data center, the data generated in system, which are reclaimed the building, delivers information, maintenance work order information, service provider's information, material information, financial information and employee information etc..Above data is all relevant with " people and room ", and " people " can be client, staff and service provider responsible person etc., the houses data such as office building, house, apartment and garden that " room " is then administered by property.The event information and historical record generated between record " people and room ", ensure that the relevance of data.And in system after each maintenance mans' one-dimensional is repaired, client can sign confirmation, all retain client in system in a manner of attachment and confirm record, ensure that the authenticity of each data.The authenticity of data, relevance are all that data analysis provides guarantee.
Description
Technical Field
The invention relates to the technical field of property service and management, in particular to a co-client property management system and a working method thereof.
Background
At present, a property management system on the market is shown in fig. 1, and includes a data transfer and storage module, a data integration module, and a data analysis module. The service content mainly comprises the following parts: and (3) managing a maintenance work order of the owner: upgrading the offline handwriting work order into an online input work order; equipment management and monitoring: real-time data management is carried out on equipment such as a property water meter, an ammeter and the like, the equipment is monitored, and the equipment is checked at fixed time; owner information management: recording basic information of a building and a customer; and (3) security patrol management: managing patrol routes and patrol points of the security guard; parking lot management: managing the owner and the external parking personnel; material management: managing the purchase, sale and storage of property materials; and (3) charging management: and managing property fees such as property fees, rent fees, parking fees, water and electricity fees and the like.
The work flow diagram of the existing property management system is shown in fig. 2, and the work flow diagram sequentially comprises offline property development customers, independent software environment deployment, property data accumulation, property data integration, property data acquisition, property data statistics, property data analysis and property data display.
The property management system in the prior art has the following defects:
1. the historical data does not keep the client confirmation certificate, and the authenticity of the data cannot be guaranteed;
2. the repair order, the service provider information and the material information are not associated, and the data association cannot be guaranteed.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides a joint property management system and a working method thereof, which ensure the authenticity and relevance of data of people and rooms, can accurately analyze and count some data, and ensure the authenticity and relevance of the data to the data analysis.
In order to solve the problems in the prior art, the adopted specific technical scheme is as follows:
a kind of conjuncted customer property management system, it includes conjuncted customer property Saas module, conjuncted customer property interface center module, conjuncted customer property data module; wherein,
saas module of the client property: the data accumulation module is used for providing data accumulation work for the customer property data module;
the customer property interface center module: the system comprises a client side, a client side and a client side, wherein the client side is used for providing data processing and transfer work for a client property Saas module and a client property data module, and providing data interfaces for a mobile APP, a WeChat applet and a PC webpage client side;
the client property data module: for providing underlying data analysis support work for the system.
The Saas module is a functional module required by the user selection and automatically generates and deploys user projects.
The client property data module comprises a client property data acquisition module and a client property data analysis module, and the client property data acquisition module acquires data and then carries out data analysis through the client property data analysis module.
The invention also provides a working method of the joint property management system, which comprises the following steps:
s1, property data accumulation: the client-connected property provides a property software self-selection module for a client according to the Saas mode, the client can select and store a corresponding function module according to the self requirement, the background can independently release and deploy an independent software environment for the user, data generated by user operation can be stored in a distributed database, and the data accumulation can also increase in a crossing manner along with the increase of online users;
s2, property data acquisition: for data acquisition aiming at various data related to property
S3, property data analysis: the multi-dimensional analysis module is used for carrying out multi-dimensional analysis on the collected data;
s4, analyzing and displaying property data: used for displaying the analysis result.
Preferably, the property data collection content includes: the system comprises building receiving and delivering information, maintenance work order information, service provider information, material information, financial information, staff information, service providers and product data information thereof.
Further preferably, the property data analysis includes: the method comprises the steps of customer satisfaction analysis, service provider service quality analysis, service provider service timeliness analysis, service provider market share analysis, service provider product area distribution analysis, similar product price analysis and similar product quality analysis.
Still further preferably, the display method for analyzing and displaying the property data comprises displaying in a mobile APP report, a WeChat applet report, a PC-side webpage report and an industry analysis report.
By adopting the scheme, compared with the prior art, the joint property management system and the working method thereof have the technical effects that:
1. according to the invention, the 'people and rooms' are taken as a data center, and event information and historical records generated between the 'people and rooms' are recorded, so that the relevance of data is ensured;
2. after each maintenance work order in the system is maintained, the customer signs and confirms, the confirmation record of the customer is reserved in the system in an accessory mode, and the authenticity of each piece of data is guaranteed.
3. The invention ensures the authenticity and relevance of the data of people and rooms, can accurately analyze and count some data, and provides guarantee for data analysis.
Drawings
FIG. 1 is a block diagram of a prior art property management system;
FIG. 2 is a flowchart of the operation of a prior art property management system;
FIG. 3 is a flowchart illustrating the operation of a customer property management system according to the present invention;
fig. 4 is a schematic diagram of the overall module structure of a customer property management system according to the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is further described in detail below with reference to the accompanying drawings in combination with specific examples. It should be understood that the description is intended to be exemplary only, and is not intended to limit the scope of the present invention. Moreover, in the following description, descriptions of well-known structures and techniques are omitted so as to not unnecessarily obscure the concepts of the present invention.
The invention takes 'people and houses' as a data center, and data generated in the system comprises building receiving and delivering information, maintenance work order information, service provider information, material information, financial information, employee information and the like. The data are all related to 'people and rooms', the 'people' can be clients, staff and service provider responsible persons, and the 'rooms' are house data of office buildings, houses, apartments, parks and the like governed by property. And event information and historical records generated between people and rooms are recorded, so that the relevance of data is ensured. After each maintenance work order in the system is maintained, the customer signs and confirms, and customer confirmation records are reserved in the software in an accessory mode, so that the authenticity of each piece of data is guaranteed.
The specific implementation method is as follows:
the invention comprises three modules, as shown in figure 4, a client property Saas module, a client property interface center module and a client property data module.
The client property Saas module is mainly used for providing data accumulation work for the client property data module;
the client property interface center module mainly performs two things, namely, the first thing is to provide data processing and transfer work for the client property Saas module and the client property data module; and the second provides data interfaces for clients such as mobile APP, WeChat small programs, PC web pages and the like.
And the client property data module is mainly used for providing underlying data analysis support work for software.
The working steps are as follows:
1. property data accumulation;
2. property data acquisition;
3. analyzing property data;
4. and analyzing and displaying property data.
As shown in fig. 3, the property service provides a property software self-selection module for a client according to the Saas mode, the client can select and store a corresponding function module according to the self-requirement, the background can independently release and deploy an independent software environment for the user, data generated by user operation can be stored in the distributed database, and the data accumulation can also increase in a cross-over manner as more and more users are online. The data analysis module can perform multidimensional analysis according to the collected data, such as: the method comprises the steps of customer satisfaction analysis, service provider service quality analysis, service provider service timeliness analysis, service provider market share analysis, service provider product area distribution analysis, similar product price analysis, similar product quality analysis and the like. And can be presented in a number of ways, such as: mobile APP reports, WeChat applet reports, PC-side web page reports, industry analysis reports, and the like.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the scope of the present invention, and any modifications and equivalents thereof within the spirit and scope of the present invention are included therein.
Claims (7)
1. A kind of conjuncted customer property management system, characterized by, it includes conjuncted customer property Saas module, conjuncted customer property interface center module, conjuncted customer property data module sequentially; wherein,
saas module of the client property: the data accumulation module is used for providing data accumulation work for the customer property data module;
the customer property interface center module: the system comprises a client side, a client side and a client side, wherein the client side is used for providing data processing and transfer work for a client property Saas module and a client property data module, and providing data interfaces for a mobile APP, a WeChat applet and a PC webpage client side;
the client property data module: for providing underlying data analysis support work for the system.
2. The system of claim 1, wherein the Saas module is a function module required by user's own selection, and automatically generates deployment user project.
3. The online property management system of claim 1, wherein the online property data module comprises an online property data collection module and an online property data analysis module.
4. A working method of a customer property management system, characterized by comprising the steps of:
s1, property data accumulation: the client-connected property provides a property software self-selection module for a client according to the Saas mode, the client can select and store a corresponding function module according to the self requirement, the background can independently release and deploy an independent software environment for the user, data generated by user operation can be stored in a distributed database, and the data accumulation can also increase in a crossing manner along with the increase of online users;
s2, property data acquisition: for data acquisition aiming at various data related to property
S3, property data analysis: the multi-dimensional analysis module is used for carrying out multi-dimensional analysis on the collected data;
s4, analyzing and displaying property data: used for displaying the analysis result.
5. The method of claim 4, wherein the property data collection comprises: the system comprises building receiving and delivering information, maintenance work order information, service provider information, material information, financial information, staff information, service providers and product data information thereof.
6. The method of claim 4, wherein the property data analysis comprises: the method comprises the steps of customer satisfaction analysis, service provider service quality analysis, service provider service timeliness analysis, service provider market share analysis, service provider product area distribution analysis, similar product price analysis and similar product quality analysis.
7. The method as claimed in claim 4, wherein the displaying method of the property data analysis and display comprises displaying by means of a mobile APP report, a WeChat applet report, a PC-side web page report, and an industry analysis report.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810621541.4A CN109978725A (en) | 2018-06-15 | 2018-06-15 | A kind of visitor's Property Management System and its working method |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201810621541.4A CN109978725A (en) | 2018-06-15 | 2018-06-15 | A kind of visitor's Property Management System and its working method |
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| CN109978725A true CN109978725A (en) | 2019-07-05 |
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| CN201810621541.4A Pending CN109978725A (en) | 2018-06-15 | 2018-06-15 | A kind of visitor's Property Management System and its working method |
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Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101587566A (en) * | 2008-05-22 | 2009-11-25 | 许新朋 | Information processing method and system based on SOA, Web2.0 and BI |
| CN104616113A (en) * | 2015-02-13 | 2015-05-13 | 安徽科成信息科技有限公司 | Logistic management method and system based on big data |
| CN106408466A (en) * | 2016-09-19 | 2017-02-15 | 山东开创云软件有限公司 | Intelligent community management system |
-
2018
- 2018-06-15 CN CN201810621541.4A patent/CN109978725A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101587566A (en) * | 2008-05-22 | 2009-11-25 | 许新朋 | Information processing method and system based on SOA, Web2.0 and BI |
| CN104616113A (en) * | 2015-02-13 | 2015-05-13 | 安徽科成信息科技有限公司 | Logistic management method and system based on big data |
| CN106408466A (en) * | 2016-09-19 | 2017-02-15 | 山东开创云软件有限公司 | Intelligent community management system |
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Application publication date: 20190705 |
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