CN109961549A - A kind of intelligent self-service letters and calls platform - Google Patents
A kind of intelligent self-service letters and calls platform Download PDFInfo
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- CN109961549A CN109961549A CN201811597291.1A CN201811597291A CN109961549A CN 109961549 A CN109961549 A CN 109961549A CN 201811597291 A CN201811597291 A CN 201811597291A CN 109961549 A CN109961549 A CN 109961549A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
- G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems
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Abstract
The present invention relates to a kind of intelligent self-service letters and calls platforms, belong to self-aided terminal technical field；It is equipped with identifying system, self-service letters and calls system, Zero queuing system and reception room in fuselage and dispatches mediation system；It is equipped with identity card OCR recognition unit in the identifying system, In vivo detection unit, obtains formal identity information unit, face identification unit；Identity card is wherein scanned by magnetic induction bayonet in identity card OCR recognition unit.Can solve inconsistent department for letters and visits's testimony of a witness encountered in receiving process, frequently asked questions and corresponding answer, window queuing, it is crowded and chaotic phenomena such as, treatment for the letters and visits from the masses can be made more without any confusion, the ID card information of visiting personnel can be registered automatically automatically.
Description
Technical field
The present invention relates to a kind of intelligent self-service letters and calls platforms, belong to self-aided terminal technical field.
Background technique
Letters and calls, refer to citizen, legal person or other tissues using letter, Email, fax, phone, the forms such as visit,
It reports situations, advises, opinion or complaint request to departments at different levels, the work handled in accordance with the law by related administration
It is dynamic.
In recent years, treatment for the letters and visits from the masses achieves very great achievement, but masses' letters and calls activity is still very active, and letters and calls total amount is still
In run at high level.Personnel's registration management work of public access offices is particularly important, and traditional artificial pattern register cannot
Enough meets the needs of modernization development
Department for letters and visits's various queuings encountered in receiving process, it is crowded and chaotic phenomena such as.
Existing to look for mechanism all be that letters and calls personnel link up face-to-face with staff, helps the people to solve every year very much
Problem still still has many problems not solve, the reason is that, many masses have no chance to complain to the higher authorities about an injustice and request fair settlement, office receiving petitions and personal visits's waiting time
It is long, and the time interviewed also is grown, and can only receive 2-3 people within one day sometimes, there are also some groups, everyone has suggestion, and one day is only
A group can be received, many letters and calls personnel remotely come, and traffic and all inconvenience of staying, this has resulted in new ask
Topic.
Summary of the invention
In view of the defects and deficiencies of the prior art, the present invention intends to provide a kind of structure is simple, design rationally, make
With convenient intelligent self-service letters and calls terminal device.
To achieve the above object, the technical solution adopted by the present invention is that: it include fuselage, camera, touch screen, magnetic induction
Bayonet, input component, printing outlet；The top of the fuselage is equipped with camera, and the lower section of camera is equipped with touch screen, the touch
The lower section of screen is equipped with several magnetic induction bayonets, and the bottom of magnetic induction bayonet is equipped with input component；The lower section of input component is equipped with and prints
Mouthful；It is equipped with identifying system, self-service letters and calls system, Zero queuing system and reception room in the fuselage and dispatches mediation system；
It is equipped with identity card OCR recognition unit in the identifying system, In vivo detection unit, obtains formal identity information list
Member, face identification unit；Identity card is wherein scanned by magnetic induction bayonet in identity card OCR recognition unit, after identity card identification
On the one hand true identity information is obtained by public security route, on the other hand passes through the face of camera detection letters and calls personnel, realized
In vivo detection confirms verification result after recognition of face；Enter interactive system after verifying and confirming；In the interactive system
Unit is complained to want query unit with me equipped with me；I enters me and wants receiving unit and autonomous letter after complaining unit to compare successfully
Unit is visited, prints visiting registration form and warm tip after uploading visiting demand material；I enters after wanting query unit to compare successfully
Feedback query result unit replies position paper unit subsequently into satisfaction evaluation unit and printing, if above-mentioned comparison is unsuccessful
Return to the homepage；
It is equipped with complaint request unit, query evaluation unit in the self-service letters and calls system, suggests collection unit, lawyer's assistance
Unit uses help unit, policies and regulations unit, letters and calls notice unit, cell phone application download unit；Wherein complaint request unit
Enter self-service letters and calls unit after comparing successfully, brush identity card query unit and input letters and calls number inquiry are equipped in query evaluation unit
Unit enters feedback query result unit after verifying；Opinions and suggestions material cell is uploaded it is recommended that being equipped in collection unit；Lawyer helps
Helping in unit and being equipped with inquiry related procedure is information unit；
Individual letters and calls unit, collective's letters and calls unit and blank cell are equipped in the Zero queuing system；The individual letter
Visit unit, collective's letters and calls unit is connect with selection receiving windows units, select permeability taxon；After selection, into record
Enter identity information unit, printing letters and calls registration table unit, corresponding receiving window queuing is waited to call out the numbers unit；In the blank cell
Equipped with printing registration table unit and wait synthesis window Zero queuing unit；
Preferably, the registration form of coming to visit that prints can be divided into two kinds of situations:
(1) " printing blank table " button when the letters and calls masses are not with identity card, can be clicked and enter blank table printer page, point
Hit " printing registration form ", so that it may print the visiting registration form of blank of a provided with bar code.
(2) the letters and calls masses carry identity card, and " individual visit " or " collective's visit " may be selected, then select permeability possession and interior
Hold classification.After having selected problem possession and classifying content, letters and calls people's information collection page is entered, at this moment by letters and calls masses' identity
Card is placed in " identity card " scanning area and reads the identity card data information, and the correspondent party of the letters and calls masses is inputted after scanning successfully
Formula.
If only one letters and calls masses reflect problem, visiting registration form printer page is entered directly into；If there is more
A letters and calls masses reflect same petition letter problem, can continue to acquire letters and calls masses information, after the completion of all letters and calls masses information collections,
It enters back into visiting registration form printer page and prints visiting registration form
Preferably, some special populations can be added to blacklist by the system, when these people are visiting, system is certainly
It is dynamic to issue warning, to cope in advance
Preferably, the inquiry mode is divided into following two kinds:
(1) if the letters and calls masses carry identity card, identity card can be put into identity card reading area, pass through recognition of face
With ID card information compare successfully after system automatically by all letters and calls parts reflected by the identity card in the form of a list
Show, the letters and calls masses can open one by one check letters and calls part handle situation.
(2) if the letters and calls masses can input ID card No. by voice and name or letters and calls be added to compile not with identity card
Number plus the mode of name verify the identity of letters and calls people, be proved to be successful rear system can automatically retrieval go out the letters and calls of letters and calls masses reflection
Item handles situation and result；
The letters and calls masses enter the detailed page check oneself letters and calls part handle situation after, can be to accountability unit and letters and calls portion
Door handles process and result progress satisfaction evaluation.
After adopting the above structure, the invention has the following beneficial effects: a kind of intelligent self-service letters and calls platform of the present invention can be very
Good solution department for letters and visits testimony of a witness encountered in receiving process is inconsistent, frequently asked questions and corresponding answer, window queuing, crowded and chaotic
Phenomena such as, treatment for the letters and visits from the masses can be made to improve the efficiency for the treatment of for the letters and visits from the masses more without any confusion.It can be automatically to the identity card of visiting personnel
Information is registered automatically, and when identity information typing can automatically generate table, and according to the letters and calls masses, the letters and calls origin of an incident it is different from
Dynamic classification row number." digitlization registration, network segmentation, safe management " is innovatively realized, it simplifies letters and calls registering flow path,
Reception work efficiency, service quality and flat image is substantially improved.It substantially improves letters and calls front end and registers this cumbersome link.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
Some embodiments of invention without any creative labor, may be used also for those of ordinary skill in the art
To obtain other drawings based on these drawings.
Fig. 1 is the equipment structure chart of letters and calls platform of the invention；
Fig. 2 is the general frame figure of built-in system in the present invention；
Fig. 3 is the frame diagram of interactive system in the present invention；
Fig. 4 is the frame diagram of self-service letters and calls system in the present invention；
Fig. 5 is the frame diagram of Zero queuing system in the present invention；
Description of symbols:
Fuselage 1, camera 2, touch screen 3, magnetic induction bayonet 4, input component 5, printing outlet 6；Identifying system 01, self-service letter
Visit system 02, Zero queuing system 03, reception room dispatch mediation system 04, interactive system 05；
Identity card OCR recognition unit 11, obtains formal identity information unit 13, recognition of face list at In vivo detection unit 12
Member 14；
I to complain unit 51, I want query unit 52, I want receiving unit 53, autonomous letters and calls unit 54, feedback query
As a result unit 55, satisfaction evaluation unit 56, printing reply 57 complaint request unit 21 of position paper unit, query evaluation unit
22, suggest that collection unit 23, lawyer help unit 24, using help unit 25, policies and regulations unit 26, letters and calls notice unit
27, cell phone application download unit 28, brush identity card query unit 29, input letters and calls query unit 210, upload opinions and suggestions material
Material unit 211, inquiry related procedure are information units 212；
Individual letters and calls unit 31, collective's letters and calls unit 32, blank cell 33, selection receiving windows units 34, select permeability
Taxon 35, printing letters and calls registration table unit 37, waits corresponding receiving window queuing to call out the numbers at typing identity information unit 36
Unit 38, waits synthesis window Zero queuing unit 310 at printing registration table unit 39；
Specific embodiment
The present invention will be further described below with reference to the drawings.
Referring to such as Fig. 1 -- shown in Fig. 5, present embodiment includes fuselage 1, camera 2, touch screen 3, magnetic induction card
Mouth 4, input component 5, printing outlet 6；The top of the fuselage 1 is equipped with camera 2, and the lower section of camera 2 is equipped with touch screen 3, institute
The lower section for stating touch screen 3 is equipped with several magnetic induction bayonets 4, and the bottom of magnetic induction bayonet 4 is equipped with input component 5；The lower section of input component 5
Equipped with printing outlet 6；Identifying system 01, self-service letters and calls system 02, Zero queuing system 03 and reception room are equipped in the fuselage 1
Dispatch mediation system 04；It is equipped with identity card OCR recognition unit 11 in the identifying system 01, In vivo detection unit 12, obtains just
Formula identity information unit 13, face identification unit 14；Wherein scanned in identity card OCR recognition unit 11 by magnetic induction bayonet 4
Identity card, identity card identification latter aspect obtain true identity information by public security route, are on the other hand detected by camera 2
The face of letters and calls personnel realizes In vivo detection, confirms verification result after recognition of face；Enter interactive system after verifying and confirming
05；Me is equipped in the interactive system will complain unit 51 to want query unit 52 with me；I will complain unit to compare successfully
Enter me afterwards and want receiving unit 53 and autonomous letters and calls unit 54, prints visiting registration form after uploading visiting demand material and warmth mentions
Show；I enters feedback query result unit 55 after wanting query unit 52 to compare successfully, subsequently into 56 He of satisfaction evaluation unit
Printing replies position paper unit 57, returns to the homepage if above-mentioned comparison is unsuccessful；It is equipped with and complains in the self-service letters and calls system 02
Request unit 21, query evaluation unit 22 suggest that collection unit 23, lawyer help unit 24, using help unit 25, policy method
Advise unit 26, letters and calls notice unit 27, cell phone application download unit 28；Enter certainly after wherein complaint request unit 21 compares successfully
Letters and calls unit 54 is helped, brush identity card query unit 29 and input letters and calls query unit 210 are equipped in query evaluation unit 22, is tested
Enter feedback query result unit 55 after card；Opinions and suggestions material cell 211 is uploaded it is recommended that being equipped in collection unit 23；Lawyer helps
Helping in unit and being equipped with inquiry related procedure is information unit 212；Be equipped in the Zero queuing system 03 individual letters and calls unit 31,
Collective's letters and calls unit 32 and blank cell 33 (not band identity witness person)；The individual letters and calls unit 31, collective's letters and calls unit 32
It is connect with selection receiving windows units 34, select permeability taxon 35；After selection, into typing identity information unit
36, printing letters and calls registration table unit 37, wait corresponding receiving window queuing to call out the numbers unit 38；It is equipped with and beats in the blank cell
Print registration table unit 39 and waiting synthesis window Zero queuing unit 310；
Wherein, the registration form of coming to visit that prints can be divided into two kinds of situations:
(1) " printing blank table " button when the letters and calls masses are not with identity card, can be clicked and enter blank table printer page, point
Hit " printing registration form ", so that it may print the visiting registration form of blank of a provided with bar code.
(2) the letters and calls masses carry identity card, and " individual visit " or " collective's visit " may be selected, then select permeability possession (or
Letters and calls reception room) and classifying content.After having selected problem possession (or letters and calls reception room) and classifying content, letters and calls people is entered
At this moment letters and calls masses' identity card is placed in " identity card " scanning area and reads the identity card data information by the information collection page,
The contact method of the letters and calls masses is inputted after scanning successfully.
If only one letters and calls masses reflect problem, visiting registration form printer page is entered directly into；If there is more
A letters and calls masses reflect same petition letter problem, can continue to acquire letters and calls masses information, after the completion of all letters and calls masses information collections,
It enters back into visiting registration form printer page and prints visiting registration form
In addition, the inquiry mode is divided into following two kinds:
(1) if the letters and calls masses carry identity card, identity card can be put into identity card reading area, pass through recognition of face
With ID card information compare successfully after system automatically by all letters and calls parts reflected by the identity card in the form of a list
Show, the letters and calls masses can open one by one check letters and calls part handle situation.
(2) if the letters and calls masses can input ID card No. by voice and name or letters and calls be added to compile not with identity card
Number plus the mode of name verify the identity of letters and calls people, be proved to be successful rear system can automatically retrieval go out the letters and calls of letters and calls masses reflection
Item handles situation and result；
Some special populations can be added to blacklist by this system, and when these people are visiting, system issues warning automatically,
To cope in advance.
Present embodiment operate when, the letters and calls masses by identity card be placed in letters and calls robot identity card card reading region into
Pedestrian, which demonstrate,proves, to be compared, and compares failure and letters and calls masses' testimony of a witness is then prompted to mismatch, return homepage；It compares and successfully then enters human-computer dialogue mould
Formula.Into after human-computer conversational mode, " I will complain ", " I will inquire " may be selected according to voice prompting, click the upper right corner and " put me
Speak " voice input " I will complain ", letters and calls robot carries out testimony of a witness comparison after speech recognition success, compares failure and then prompts to believe
It visits masses' testimony of a witness to mismatch, returns homepage；Letters and calls can be entered after comparing successfully and complain the page；Into after complaining the page, if it is desired to
Receiving is carried out to receiving window, " I wants receiving " button printing " visiting registration form " can be clicked, having filled in can after letters and calls demand
Receiving is carried out to corresponding receiving window；Into after complaining the page, if it is desired to complained by " self-service complaint " mode, it can point
It hits " self-service complaint " button and carries out the self-service complaint page, fill in phone number, scan oneself quasi- good letters and calls demand material or logical
The visiting registration form of " I wants receiving " printing is crossed, system can show that a warm tip informs letters and calls after the success of demand upload material
People's letters and calls number and corresponding inquiry mode, letters and calls people can click transmission short message and the warm tip content are sent to oneself
It is saved on mobile phone, letters and calls people can also click print button and the warm tip dump is come out retention
Under recognition of face mode, letters and calls masses' voice inputs " I will inquire ", letters and calls robot after speech recognition success
Testimony of a witness comparison is carried out, failure is compared and letters and calls masses' testimony of a witness is then prompted to mismatch, return homepage；It then shows after comparing successfully with this
All letters and calls part information of ID card No. letters and calls, the letters and calls masses, which click letters and calls part, can check that the specific of the letters and calls part handles feelings
It condition and handles as a result, the letters and calls part finished can carry out satisfaction evaluation to public access offices and accountability unit, provide answer
The position paper that can also will reply of position paper prints
The letters and calls masses click " human-computer dialogue " button in system homepage, then can enter human-computer dialogue module；Letters and calls group
Crowd is lined up after having printed " visiting registration form " automatically into receiving staff's receiving system, and receiving serial number can be printed upon
In " visiting registration form ", and receiving sequence is scrolled in the LED screen of hall.
After the letters and calls masses have printed " blank come to visit registration form ", it is lined up automatically into comprehensive reception window.
After the letters and calls masses have printed " visiting registration form ", the corresponding receiving personnel of system meeting automatic prompt have the letters and calls masses to exist
The number of taking reflection problem on letters and calls machine, the information in " visiting registration form " that receiving personnel can be printed by the letters and calls masses are advanced by
The essential information and visiting requirement for solving the letters and calls masses, know what's what before accomplishing receiving, then call letters and calls masses entrance pair
The Receiving Room answered will receive situation input system again after reception.There are the several receiving masses to reflect same class problems (or to phase
Reflect problem with Receiving Room) when, then enter Queuing Mode.
For the letters and calls masses of printing " blank come to visit registration form " after comprehensive reception window is received, receiving staff can basis
Its particular problem reacted shunts it corresponding receiving window and is received
The letters and calls masses can reflect the demand of oneself to public access offices by " complaint request " module.
The letters and calls masses need to carry identity card, and identity card is placed in identity card reading area, and system can be read automatically
ID card information, then according to the prompt corresponding information of typing, such as phone number, demand material.Demand material, which is submitted, to be completed
Afterwards, system can prompt a warm tip, letters and calls number, inquiry mode and letters and calls including the letters and calls masses to the letters and calls masses automatically
Two dimensional code, the letters and calls masses can also be sent warm tip content on the mobile phone of oneself by short message form, or by " warmth mentions
Showing " dump comes out.
It during receiving, contacts if any that need to have with third party's interagency coordination, using the video system speed of Receiving Room
Degree reaches tripartite's Online Video and holds consultation the petition letter problem, is effectively facilitated the solution of petition letter problem.It is truly realized unimpeded
Letters and calls channel improves and disposes urgent, great petition letter problem quick-reaction capability.
The above is only used to illustrate the technical scheme of the present invention and not to limit it, and those of ordinary skill in the art are to this hair
The other modifications or equivalent replacement that bright technical solution is made, as long as it does not depart from the spirit and scope of the technical scheme of the present invention,
It is intended to be within the scope of the claims of the invention.
Claims (4)
1. a kind of intelligent self-service letters and calls platform, it is characterised in that: it includes fuselage, camera, touch screen, magnetic induction bayonet, defeated
Enter part, printing outlet；The top of the fuselage is equipped with camera, and the lower section of camera is equipped with touch screen, under the touch screen
Side is equipped with several magnetic induction bayonets, and the bottom of magnetic induction bayonet is equipped with input component；The lower section of input component is equipped with printing outlet；It is described
It is equipped with identifying system, self-service letters and calls system, Zero queuing system and reception room in fuselage and dispatches mediation system；
It is equipped with identity card OCR recognition unit in the identifying system, In vivo detection unit, obtains formal identity information unit, people
Face recognition unit；Identity card, identity card identification latter aspect are wherein scanned by magnetic induction bayonet in identity card OCR recognition unit
True identity information is obtained by public security route, on the other hand passes through the face of camera detection letters and calls personnel, realizes living body inspection
It surveys, confirms verification result after recognition of face；Enter interactive system after verifying and confirming；Me is equipped in the interactive system
Unit is complained to want query unit with me；I enters me after complaining unit to compare successfully and wants receiving unit and autonomous letters and calls list
Member prints visiting registration form and warm tip after uploading visiting demand material；I enters feedback after wanting query unit to compare successfully
Query result unit replies position paper unit subsequently into satisfaction evaluation unit and printing, returns if above-mentioned comparison is unsuccessful
It turns one's head page；
It is equipped with complaint request unit, query evaluation unit in the self-service letters and calls system, suggests that collection unit, lawyer help list
Member uses help unit, policies and regulations unit, letters and calls notice unit, cell phone application download unit；Wherein complaint request unit ratio
To self-service letters and calls unit is entered after success, brush identity card query unit and input letters and calls cargo tracer are equipped in query evaluation unit
Member enters feedback query result unit after verifying；Opinions and suggestions material cell is uploaded it is recommended that being equipped in collection unit；Lawyer's assistance
It is information unit that inquiry related procedure is equipped in unit；
Individual letters and calls unit, collective's letters and calls unit and blank cell are equipped in the Zero queuing system；The individual letters and calls list
Member, collective's letters and calls unit are connect with selection receiving windows units, select permeability taxon；After selection, into typing body
Part information unit, printing letters and calls registration table unit wait corresponding receiving window queuing to call out the numbers unit；It is equipped in the blank cell
Printing registration table unit and waiting synthesis window Zero queuing unit.
2. a kind of intelligent self-service letters and calls platform according to claim 1, it is characterised in that: the visiting registration form of printing can
It is divided into two kinds of situations:
(1) " printing blank table " button when the letters and calls masses are not with identity card, can be clicked and enter blank table printer page, clicked
" printing registration form ", so that it may print the visiting registration form of blank of a provided with bar code；
(2) the letters and calls masses carry identity card, and " individual is visited " or " collective's visit " may be selected, then select permeability possession and content point
Class；After having selected problem possession and classifying content, letters and calls people's information collection page is entered, at this moment puts letters and calls masses' identity card
It is placed in " identity card " scanning area and reads the identity card data information, the contact method of the letters and calls masses is inputted after scanning successfully；
If only one letters and calls masses reflect problem, visiting registration form printer page is entered directly into；If there is multiple letters
It visits the masses and reflects same petition letter problem, can continue to acquire letters and calls masses information, after the completion of all letters and calls masses information collections, then into
Enter to visiting registration form printer page and prints visiting registration form.
3. a kind of intelligent self-service letters and calls platform according to claim 1, it is characterised in that: the system can be by some spies
Different crowd is added to blacklist, and when these people are visiting, system issues warning automatically, to cope in advance.
4. a kind of intelligent self-service letters and calls platform according to claim 1, it is characterised in that: the inquiry mode is divided into following
Two kinds:
(1) if the letters and calls masses carry identity card, identity card can be put into identity card reading area, pass through recognition of face and body
System automatically shows all letters and calls parts reflected by the identity card in the form of a list after part card information comparison success
Out, the letters and calls masses can open one by one check letters and calls part handle situation；
(2) if the letters and calls masses can input ID card No. by voice and name or letters and calls number be added to add not with identity card
The mode of name verifies the identity of letters and calls people, is proved to be successful the letters and calls item that rear system meeting automatically retrieval goes out letters and calls masses reflection
Handle situation and result；
The letters and calls masses enter the detailed page check oneself letters and calls part handle situation after, can be to accountability unit and public access offices
It handles process and result carries out satisfaction evaluation.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201811597291.1A CN109961549A (en) | 2018-12-26 | 2018-12-26 | A kind of intelligent self-service letters and calls platform |
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| CN201811597291.1A CN109961549A (en) | 2018-12-26 | 2018-12-26 | A kind of intelligent self-service letters and calls platform |
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| CN201811597291.1A Pending CN109961549A (en) | 2018-12-26 | 2018-12-26 | A kind of intelligent self-service letters and calls platform |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN110428228A (en) * | 2019-08-01 | 2019-11-08 | 济南市历城区人民法院 | A kind of tracking of law court's full-service process a case a group and cooperative office system |
| CN111538876A (en) * | 2020-04-09 | 2020-08-14 | 武汉虹信技术服务有限责任公司 | Self-service alarm receiving and processing service processing method for base-level dispatching station and application thereof |
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| CN104867071A (en) * | 2015-06-12 | 2015-08-26 | 闽侯县人民法院 | Litigation self-service control system |
| CN105046623A (en) * | 2015-06-12 | 2015-11-11 | 闽侯县人民法院 | Self service control system based on government judicial system internal Ethernet |
| CN105225177A (en) * | 2015-09-14 | 2016-01-06 | 福建风林火山信息技术有限公司 | A kind of law court's self-help serving system and method for servicing thereof |
| CN107403514A (en) * | 2016-05-18 | 2017-11-28 | 南京德利达信息技术有限公司 | A kind of self-service letters and calls terminal system |
| CN206133809U (en) * | 2016-09-13 | 2017-04-26 | 万达信息股份有限公司 | Government affair serves self service terminal device |
| CN108335398A (en) * | 2018-01-29 | 2018-07-27 | 山东浪潮商用系统有限公司 | A kind of queue machine automatic identification face is taken pictures the method for the number of taking |
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| CN110428228A (en) * | 2019-08-01 | 2019-11-08 | 济南市历城区人民法院 | A kind of tracking of law court's full-service process a case a group and cooperative office system |
| CN111538876A (en) * | 2020-04-09 | 2020-08-14 | 武汉虹信技术服务有限责任公司 | Self-service alarm receiving and processing service processing method for base-level dispatching station and application thereof |
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Application publication date: 20190702 |