CN109933314A - The generating means of more wheel question answering systems - Google Patents
The generating means of more wheel question answering systems Download PDFInfo
- Publication number
- CN109933314A CN109933314A CN201711346376.8A CN201711346376A CN109933314A CN 109933314 A CN109933314 A CN 109933314A CN 201711346376 A CN201711346376 A CN 201711346376A CN 109933314 A CN109933314 A CN 109933314A
- Authority
- CN
- China
- Prior art keywords
- node
- answer
- question
- interaction
- wheel
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Abstract
The embodiment of the invention discloses the generating means that one kind takes turns question answering system more.Described device includes: that more wheel question and answer flow charts obtain module, obtains and takes turns question and answer flow chart more；Standardized codes frame generation module generates and more wheel matched standardized codes frames of question and answer flow chart according to each graphic assembly for including in more wheel question and answer flow charts；Custom code adding module, according to each graphic assembly is matched custom-configures information, generate and corresponding take turns question and answer process modules more；Corresponding relation building module establishes the corresponding relationship of one or more knowledge points in each interaction node and knowledge base；And main body knowledge point adding module, the addition thematic knowledge point corresponding with each mostly wheel question and answer process module in knowledge base.The implementations of the existing more wheel question answering systems of the scheme optimization of the embodiment of the present invention, realize rapid builds and the update of more wheel question answering systems, improve the formation efficiencies of more wheel question answering systems, greatly reduce the workload of developer.
Description
Technical field
The present embodiments relate to intelligent answer technologies, more particularly to a kind of generating means of more wheel question answering systems.
Background technique
Human-computer interaction is the science of the interactive relation between research system and user.System can be various machines
Device is also possible to the system and software of computerization.For example, various artificial intelligence system (intelligence may be implemented by human-computer interaction
Energy customer service system, speech control system etc.).Artificial intelligence semantics recognition is the basis of human-computer interaction, can be to human language
Identified, to be converted into machine it will be appreciated that language.
Intelligent Answer System is a kind of typical case of human-computer interaction, wherein after user's proposition problem, intelligent answer system
System provides the answer of the problem.More wheel question answering systems are one of very important intelligent Answer Systems, generally require with
User carries out the question and answer interactions taken turns more.And the interaction content inputted in a certain wheel question answering process according to user, determine next round
The feedback information of user is supplied to when question and answer.Question and answer process is taken turns one correspondingly, taking turns question answering system more one and often corresponding to more, from
Root nodes in more wheel question and answer processes start, according to the customer interaction information received in multiple interaction nodes (judging node),
The next trends for constantly determining much more entire wheel question and answer processes to the last arrive at finish node as expected and complete entire more wheels
Question and answer process.
Present technology often needs to draw process design personnel by developer more when realizing more wheel question answering systems
Wheel question and answer flow chart is realized in the form of code.It include semantic understanding, the trend of process, business datum system in code
Docking, art etc. to user's casting.That is, after process design personnel's proposition demand of intelligent Answer System, by exploit person
Member realizes writing for corresponding code.That is, the code of implementation process carrys out the process design personnel of intelligent Answer System
Say to be entirely a black box, if necessary to do any change to more wheel question answering systems, just only art, Dou Yaoyin are talked about in modification answer at last
Enter developer and carry out modification process code, updates after regenerating corresponding flow services to server, furthermore if flow services
It is not walked according to set process in interactive process, it is also desirable to breakpoint be set by the intervention of developer and searched in code
Problem.
Summary of the invention
The embodiment of the invention provides the generating means that one kind takes turns question answering system more, to optimize existing more wheel question answering systems
Implementation, improve the formation efficiencies of more wheel question answering systems.
The embodiment of the invention provides the generating means that one kind takes turns question answering system more, comprising:
More wheel question and answer flow charts obtain module, and for obtaining, patterned one or more takes turns question and answer flow chart；
Standardized codes frame generation module, for according to each graphical set for including in each more wheel question and answer flow charts
Part generates and more wheel matched standardized codes frames of question and answer flow chart, wherein the graphic assembly includes: multiple friendships
Mutual node；
Custom code adding module, for being matched according to each graphic assembly in more wheel question and answer flow charts
Custom-configure information, generate custom code corresponding with each graphic assembly and make an addition to the standardized codes
In frame and at the associated position of graphic assembly, to generate mostly wheel question and answer process moulds corresponding with more wheel question and answer flow charts
Block；
Corresponding relation building module, for establishing one or more knowledge points in each interaction node and knowledge base
Corresponding relationship, knowledge point corresponding with the interaction node include: interaction problems and interaction answer, the interaction problems be used for
The customer interaction information received is matched, the interactive answer be used to determine more wheel question and answer process module it is next walk
To；
Main body knowledge point adding module, it is corresponding with each more wheel question and answer process modules for being added in knowledge base
Thematic knowledge point, the thematic knowledge point include problem of subject and theme answer, and the problem of subject takes turns question and answer for indicating more
The trigger condition of process module, the theme answer are used to establish the thematic knowledge point and more wheel question and answer process modules
Triggering relationship.
The embodiment of the invention provides the generating means that one kind takes turns question answering system more, pass through patterned more wheel question and answer processes
Scheme and custom-configure information for each graphic assemblies setting in more wheel question and answer flow charts, can give birth to automatically
At more wheel question and answer process modules for realizing more wheel question and answer flow chart functions, later by establishing more wheels in knowledge base
The corresponding relationship of multiple interaction nodes and one or more knowledge points in question and answer flow chart, and in knowledge base addition with it is each
The mode for taking turns the corresponding thematic knowledge point of question and answer process module, can flexibly realize to based on more wheel question and answer processes more
The use for more wheel question answering systems that module generates.The technical solution of the embodiment of the present invention gives a kind of by What You See Is What You Get
The generating means for more wheel question answering systems that mode can be realized optimize the implementation of existing more wheel question answering systems, realize
The rapid builds of more wheel question answering systems and update, avoid and introduce developer in mostly wheel question answering system generating process,
The workload for greatly reducing developer, reduces costs, and improves accuracy rate and efficiency.
Detailed description of the invention
Fig. 1 a is the structure chart of the generating means of the more wheel question answering systems of one of embodiment of the present invention one；
Fig. 1 b is the schematic diagram of the patterned more wheel question and answer flow charts of one of embodiment of the present invention one；
Fig. 1 c is the schematic diagram for custom-configuring information of one of embodiment of the present invention one input interaction node；
Fig. 1 d is the schematic diagram for custom-configuring information of one of embodiment of the present invention one input casting node；
Fig. 1 e is a kind of schematic diagram for custom-configuring information of input pad of one kind of the embodiment of the present invention；
Fig. 2 is the structure chart of the generating means of the more wheel question answering systems of one of embodiment of the present invention two.
Specific embodiment
The present invention is described in further detail with reference to the accompanying drawings and examples.It is understood that this place is retouched
The specific embodiment stated is used only for explaining the present invention rather than limiting the invention.It also should be noted that in order to just
Only the parts related to the present invention are shown in description, attached drawing rather than entire infrastructure.
It also should be noted that only the parts related to the present invention are shown for ease of description, in attached drawing rather than
Full content.It should be mentioned that some exemplary embodiments are described before exemplary embodiment is discussed in greater detail
At the processing or method described as flow chart.Although operations (or step) are described as the processing of sequence by flow chart,
It is that many of these operations can be implemented concurrently, concomitantly or simultaneously.In addition, the sequence of operations can be by again
It arranges.The processing can be terminated when its operations are completed, it is also possible to have the additional step being not included in attached drawing.
The processing can correspond to method, function, regulation, subroutine, subprogram etc..
The content of embodiment to facilitate the understanding of the present invention first introduces question and answer knowledge point and language in intelligent answer
The related notion of adopted expression formula is simply introduced:
1, question and answer knowledge point
Question and answer knowledge point most original and simplest form in knowledge base are exactly usually common FAQ, general form
It is that " ask-answer " is right.For example, " rate of CRBT " are exactly that clearly standard asks description for expression.Here " asking " should not be by narrowly
It is interpreted as " inquiring ", and should broadly understand one " input ", being somebody's turn to do " input " has corresponding " output ".For example, for being used for
For the semantics recognition of control system, the instruction of user, such as " opening radio " should also be understood to be one
" asking ", corresponding at this time " answering " can be the calling for executing the control program accordingly controlled.
User to machine when inputting, the most ideal situation is that asked using standard, then the intelligent semantic identifying system of machine
At once it will be appreciated that the meaning of user.However, user often not uses standard to ask, but some deformations for asking of standard
Form.For example, if being " changing a radio station " for the standard form of asking of the radio station switching of radio, then what user may use
Order is " switching one radio station ", and what machine was also required to can to identify user's expression is the same meaning.
For intelligent semantic identification, the extension that the standard that needs in knowledge base is asked is asked, which, which asks, asks table with standard
There is slight difference up to form, but expresses identical meaning.
It therefore, include multiple question and answer knowledge points in knowledge base, each question and answer knowledge point includes problem and answer, and problem includes
Standard, which is asked, asks that the problems in question and answer knowledge point shows generally by the form of semantic formula with multiple extensions.
2, semantic formula
Semantic formula is mainly made of word, part of speech and their "or" relationship, and core depends on " part of speech ", part of speech
Simple to understand to be one group of word for having general character, these words can be similar or dissimilar semantically, these words can also be with
It is noted as important or inessential.Semantic formula and user's question sentence relationship and traditional template matching have very big difference,
In conventional template matching, template and user's question sentence are only matched and not matched relationship, and semantic formula and user's question sentence
Between relationship be indicated by the value (similarity) of quantization, while this quantization value between similar question sentence and user's question sentence
Similarity can mutually compare.Since semantic formula will participate in together similarity calculation with similar question sentence, so mould
The definition of plate grammer is unsuitable complicated, but has enough ability expression semantic again.
Embodiment one
Fig. 1 a is the structure chart of the generating means for the more wheel question answering systems of one kind that the embodiment of the present invention one provides, the present embodiment
It is applicable to the case where generating more wheel question answering systems according to more wheel question and answer flow charts, more wheel question answering systems specifically refer to can be with
The system that more wheel question and answer interact is carried out with interactive user, the mode which can be used software and/or hardware is realized, and generally may be used
Be integrated in the terminal devices for generating more wheel question answering systems perhaps in server and the terminal device or server with know
Know library to be directly or indirectly connected.
As shown in Figure 1a, the generating means of the present embodiment specifically include: more wheel question and answer flow charts obtain module 110, standard
Change code skeleton generation module 120, custom code adding module 130, corresponding relation building module 140 and main body knowledge
Point adding module 150, in which:
More wheel question and answer flow charts obtain module 110, and for obtaining, patterned one or more takes turns question and answer flow chart.
In the present embodiment, more wheel question and answer flow charts specifically can be process design personnel selection and combine setting stream
The each graphic assembly provided in journey editing interface, obtained patterned flow chart.
Wherein, graphic assembly may include node and the connector (typical, connecting line) for connecting different nodes.
It include interaction node in the node, the interaction node specifically refers to that question and answer can have been carried out with interactive user (can to ask with one
One answers, and can also ask answer with one more) node of interaction, under the interaction node, the customer interaction information that can be inputted according to user,
Determine next trend of more wheel question and answer flow charts.
For the overall structure of more wheel question and answer flow charts, it may include having a root node that question and answer flow chart is taken turns one more
The beginning of process is represented, one or more terminal nodes represent the end of process.In addition, can also mostly be wrapped in wheel question and answer flow chart
Multilayer interaction node is included, every layer of interaction node includes one or more interaction nodes.Wherein, one layer of interaction node, it is one corresponding
The question and answer stage.
It is, of course, understood that the node other than it may include interaction node, can also include casting section
Node or recording node etc. is arranged in point, variable, and the present embodiment is not limited thereto, and in general, question and answer is taken turns one more
Root node in flow chart is interaction node, and terminal node is casting node.
In order to make it easy to understand, showing a kind of patterned more wheel question and answer flow charts in Figure 1b.As shown in Figure 1 b, described
The graphic assemblies of diamond shape are interaction node (such as: inquiry age node 101), rectangular graphic assembly in more wheel question and answer flow charts
For casting node (such as: the age is unsatisfactory for terms of loan node 102).Pass through the connecting line of node-to-node between each node
It is connected.It wherein, include four layers of interaction node in more wheel question and answer flow charts described in Fig. 1 b.It include an interaction in each layer
Node, namely: include: inquiry age node 101 (root node) in first layer, represents the inquiry stage at age, the second layer includes asking
It asks the node 103 that whether has car and house, represents the garage inquiry stage, third layer includes the node 106 for inquiring the amount of the loan, representative loan
The money amount of money inquires that stage and the 4th layer include inquiry several sections of points 107 by stages, represents and counts the inquiry stages by stages.Each interaction
It can accordingly determine that more the different of wheel question and answer flow chart are moved towards according to the different interaction contents of input in node.In addition, this is more
Taking turns question and answer flow chart includes multiple terminal nodes, namely: the age is unsatisfactory for terms of loan node 102, reminds excess node
109, oversubscription issue node 108 and casting loan result node 10A by stages are reminded.
Standardized codes frame generation module 120, for according to each figure for including in each more wheel question and answer flow charts
Shape component generates and more wheel matched standardized codes frames of question and answer flow chart, wherein the graphic assembly includes: more
A interaction node.
In the present embodiment, a kind of more wheel question and answer process modules that can be automatically generated are proposed.Correspondingly, being provided previously
The standard implementation code to match with different type graphic assembly, such as: it is right respectively with interaction node and casting node to establish
The standard implementation code wrap answered pre-establishes between standard implementation code and corresponding graphic assembly in different library files
Corresponding relationship.Typically, it can be previously written in the process editing interface real with the matched standardization of each graphic assembly
The storage address (or reference address) of modern code, correspondingly, can be for the more wheels drawn based on the process editing interface
Each graphic assembly for including in question and answer flow chart, the automatic corresponding matched standardized codes frame of generation.
It should be noted that the embodiment of the present invention concern is primarily with taking turns the generating means of question answering system more, it is therefore, take turns more
It may include having multiple interaction nodes in question and answer flow chart, still, the technical solution of the embodiment of the present invention theoretically may be implemented
Corresponding standardization generation can be obtained as long as drawing corresponding flow chart as needed in the generation of any kind of question answering system
Code frame, and corresponding process module is obtained in turn.
Custom code adding module 130, for basis and each graphic assemblies in more wheel question and answer flow charts
It is matched to custom-configure information, it generates custom code corresponding with each graphic assembly and makes an addition to the standardization
In code skeleton and at the associated position of graphic assembly, to generate mostly wheel question and answer processes corresponding with more wheel question and answer flow charts
Module.
It is understood that only including corresponding graphic assembly with the matched standard implementation code of each graphic assembly
The general utility functions that can be realized.Such as: it is directed to an interaction node, includes decision logic in corresponding standard implementation code,
Or it is directed to a casting node, it include casting logic etc. in corresponding standard implementation code.In order to enable a graphical set
Part can be realized the functions that it is assigned in more wheel question and answer flow charts, needs to input and custom-configures parameter accordingly.
It cites a plain example, is unsatisfactory for terms of loan node 102 for the age in Fig. 1 b, the age is needed to be unsatisfactory for
Terms of loan node 102 in a triggered, can broadcast content " age is unsatisfactory for the terms of loan ", correspondingly, above-mentioned, " age is not
Meet the terms of loan " it is exactly the function that the imparting of terms of loan node 102 is unsatisfactory for the age, in order to enable the age is unsatisfactory for providing a loan
Condition node 102 can be realized above-mentioned function, need that the standard is added using above-mentioned casting content as information is custom-configured
Change in code skeleton.
Typically, blank code can be reserved with the setting position in the matched standard implementation code of each graphic assembly
Section is being obtained for the graphic assemblies input in more wheel question and answer flow charts when custom-configuring parameter (for example, passing through stream
The parameter configuration interface input that journey editing interface provides), the matched custom code addition pair of parameter is custom-configured by described
In the blank code segment answered, to realize customized graphic assembly function.
Optionally, information (such as: the age is unsatisfactory for the terms of loan) can will be custom-configured to make by oneself directly as described
Adopted code makes an addition in the standardized codes frame, (can also preferentially select for example, opening rejection according to information is custom-configured
Item opens knowledge priority option), what matching was write in advance adds from the different custom codes for custom-configuring information matches
It is added in the standardized codes frame, the present embodiment is to this and is not limited.
Correspondingly, if completing customized set to the whole graphic assemblies for including in question and answer flow chart are taken turns one more
It sets, then the realization code that can be realized more wheel question and answer flow chart functions can be generated, namely: generate institute of the embodiment of the present invention
The more wheel question and answer process modules stated.
Corresponding relation building module 140, for establishing one or more knowledge in each interaction node and knowledge base
The corresponding relationship of point, knowledge point corresponding with the interaction node include: interaction problems and interaction answer, and the interaction problems are used
It is matched in the customer interaction information received, the interactive answer is for determining under more wheel question and answer process modules
One trend.
In the present embodiment, interaction node needs to determine the more wheel question and answer process moulds established according to customer interaction information
Next trend of block.Namely: interaction node includes at least two branches, and different branches correspond to more wheel question and answer process modules
Different trends.Therefore, it is necessary to be the different branch condition of different branch establishings in more wheel question and answer process modules, such as:
As shown in Figure 1 b, on inquiry age node 101, if it is determined that customer interaction information is " having reach 20 years old ", then to take turns question and answer stream more
Journey module circulates along branch A to asking whether this trend of node 103 that has car and house, if it is determined that customer interaction information is
" less than 20 years old ", then more wheel question and answer process modules, which can be circulated along branch B to the age, is unsatisfactory for terms of loan node 102 this is walked
To.
In fact, interactive user (namely: the user that question and answer interact is carried out with more wheel question answering systems) in an interaction node
The expression-form of the customer interaction information of lower input may be not unique, and customer interaction informations multiple and different in other words can be with
The corresponding same branch condition.It as in the previous example, for example, can be with prespecified customer interaction information for " having reach 20 years old ", " adult "
Or when " meeting age condition ", question and answer process modules of taking turns can circulate more along branch A, then in addition to (connecting branch A
Part) Dynamic trigger condition setting be " reach 20 years old " except, it is also necessary in knowledge base establish and the matched friendship of interaction node
Mutual knowledge point: (having reach 20 years old, completely 20 years old), (having grown up, completely 20 years old) and (meeting age condition, completely 20 years old).And
Above-mentioned interactive knowledge point is established respectively and inquires the corresponding relationship of age node 101.Similarly, for " less than 20 years old " this point
Branch, it is also desirable to be established in knowledge base and interaction node is matched interacts knowledge point: (less than 20 years old, less than 20 years old), (not at
Year, less than 20 years old) and (be unsatisfactory for age condition, less than 20 years old).Therefore, inquiry age node 101 altogether need to be with six interactions
Corresponding relationship is established in knowledge point.It is understood that knowledge point corresponding with interaction node and question and answer knowledge in the prior art
It is distinguishing for putting, and therefore, for the ease of difference, knowledge point corresponding with interaction node is known as interaction knowledge point hereinafter.
Wherein, first half in each bracket represents the interaction problems of interaction knowledge point, for the user that receives
Interactive information is matched, and the latter half in each bracket represents the interaction answer of the interaction knowledge point, described in determining
Next trend of more wheel question and answer process modules.
By aforesaid operations, when mostly wheel question and answer process modules circulate to the inquiry age node 101, no matter interactive user
Input " having reach 20 years old " still " has been grown up ", and " having reach 20 years old " this interaction answer can be matched in knowledge base, is being obtained
After taking " having reach 20 years old " this interaction answer, question answering systems of taking turns can determine the dynamic contact of the interaction answer and branch A setting more
Clockwork spring part matches, then more wheel question and answer process modules continue circulation downwards by branch A.
Need it is once more emphasized that, the interactive knowledge point corresponding with interaction node stored in the knowledge base be different from institute
The question and answer knowledge point stored in knowledge base is stated, as previously mentioned, so-called question and answer knowledge point, generally comprises problematic and corresponding answers
Case (alternatively referred to as " ask-answer " to), wherein the question and answer knowledge point is primarily adapted for use in the scene that question and answer are carried out with interactive user
In, the problems in question and answer knowledge point with the customer interaction information of interactive user for being matched, if successful match, to the friendship
Answer in mutual user feedback question and answer knowledge point, or execute the calling with the control program of the answer content matching.
Namely: question and answer knowledge point can directly determine interaction process result corresponding with customer interaction information (for example, feedback
Answer content or the calling for executing setting control program), and interacting knowledge point is the branch for determining more wheel question answering systems
Condition, the two purposes is different.For the ease of being distinguished in different application scene to above-mentioned two class knowledge point, can will hand over
Mutual knowledge point and question and answer knowledge point are stored at storage location different in the knowledge base, or are added in interaction knowledge point
Add the knowledge point label etc. distinguished with question and answer knowledge point.
In fact, the main purpose that interaction knowledge point is arranged allows for the user received for same interaction node
The content of interactive information may be diversified, for example, " reach 20 years old " described in precedent or " adult " etc., still,
In order to guarantee to take turns the terseness of question answering system one, generally when a branch condition of interaction node is arranged, being used only single more
One conditional content, such as: " having reach 20 years old " therefore introduces the concept of interactive knowledge point.It is same by being directed in knowledge base
Multiple interactive knowledge points are arranged in the same branch condition of one interaction node, namely: by multiple distinct interactions for being directed toward same branch
Problem, the same interactive answer in correspondence, can be realized and allow multiple approximate expression contents that can correspond to a branch condition.
In other embodiments of the invention, question and answer knowledge point with interact knowledge point not it is also possible to not to the two
It distinguishes, all within protection scope of the present invention.
As in the previous example, take turns one in question and answer process module may include multiple connectors to connect different nodes more, therefore,
Information can be custom-configured by configuring the target connector that one is used to connect upper layer interaction node and lower level node,
Realize the determination of next trend to more wheel question and answer process modules.
Correspondingly, the information that custom-configures may include: and the matched dynamic condition configuration information of target connector；
The target connector is interaction section for connecting association upper layer node and association lower level node, the association upper layer node
Point；
Wherein, the dynamic condition configuration information is that more wheel question and answer process modules circulate from the association upper layer node
To the condition of the association lower level node, the dynamic condition configuration information and the association upper layer node in the knowledge base
Interaction answer in a corresponding knowledge point matches.
Main body knowledge point adding module 150, for the addition in knowledge base and each more wheel question and answer process modules pair
The thematic knowledge point answered, the thematic knowledge point include problem of subject and theme answer, and the problem of subject is taken turns more for indicating
The trigger condition of question and answer process module, the theme answer is for establishing the thematic knowledge point and more wheel question and answer process moulds
The triggering relationship of block.
In the present embodiment, it is generating more wheel question and answer process modules (code for realizing more wheel question and answer flow charts), and
It is established in knowledge base after interaction node and the corresponding relationship of one or more knowledge point, in order to realize to more wheel question and answer streams
The normal use of journey module, needs further that addition with each described takes turns the corresponding theme of question and answer process module more in knowledge base
Knowledge point.
It should be noted that in the present embodiment, giving one kind and firstly generating more wheel question and answer process modules, establish later
The implementation of thematic knowledge point, and it will be appreciated by persons skilled in the art that the establishment process of thematic knowledge point can be simultaneously
It is not limited to execute after generating more wheel question and answer process modules, not be defined here.Know for example, theme can be initially set up
Know point, establishes corresponding more wheel question and answer process modules etc. later.
In fact, thematic knowledge point and the difference of the question and answer knowledge point in knowledge base are: when the use of interactive user input
When the problems in family interactive information and question and answer knowledge point match, can directly export the answer of the question and answer knowledge point, or execute with
The calling of the control program of the answer content matching, and when the customer interaction information of interactive user input (is referred to as just hereinafter
Beginning solicited message) when being matched with the problem of subject of a thematic knowledge point, then it can correspond to and trigger more wheel question and answer process module (examples
Such as, the root node of more wheel question and answer process modules is directly triggered).
Typically, the theme answer in a thematic knowledge point can be the corresponding more wheel question and answer processes of the thematic knowledge point
The information of more wheel question and answer process modules can be accurately positioned in storage address or call address of module etc..
The embodiment of the invention provides the generating means that one kind takes turns question answering system more, pass through patterned more wheel question and answer processes
Scheme and custom-configure information for each graphic assemblies setting in more wheel question and answer flow charts, can give birth to automatically
At more wheel question and answer process modules for realizing more wheel question and answer flow chart functions, later by establishing more wheels in knowledge base
The corresponding relationship of multiple interaction nodes and one or more knowledge points in question and answer flow chart, and in knowledge base addition with it is each
The mode for taking turns the corresponding thematic knowledge point of question and answer process module, can flexibly realize to based on more wheel question and answer processes more
The use for more wheel question answering systems that module generates.The technical solution of the embodiment of the present invention gives a kind of by What You See Is What You Get
The generating means for more wheel question answering systems that mode can be realized optimize the implementation of existing more wheel question answering systems, realize
The rapid builds of more wheel question answering systems and update avoid in more wheel question answering system generating process and introduce developer, greatly
The workload for reducing developer greatly, reduces costs, improves accuracy rate and efficiency.
In on the basis of the various embodiments described above, the information that custom-configures be may further include: with interaction node
Corresponding rejection priority option.
Wherein, it circulates in more wheel question and answer process modules to configuration and opens the first interaction node of rejection priority function
When, if it is determined that the customer interaction information received at least one knowledge corresponding with first interaction node in knowledge base
Interaction problems in point mismatch, then provide rejection response, and the customer interaction information is re-entered in request.
Namely: if an interaction node is configured for rejection priority option, identification base is only capable of in the interaction node
In the interaction problems of the interaction node.Typically, it is refused if be provided with for an interaction nodes for taking turns question and answer flow charts more
Know priority option, then obtain write in advance with the matched custom code of rejection priority function, and by above-mentioned custom code
It makes an addition in the standardized codes frame and at the associated position of the interaction node.
By the way that rejection priority option is arranged, it ensure that more wheel question answering systems can be held according to pre-designed process sequence
Row arbitrarily will not be jumped or be fed back because of some unrecognized problems of more wheel question answering systems that user inputs,
So that regular, the secondary sequence of entire more wheel question answering systems is more preferable.
Unlike rejection priority option, the information that custom-configures can also include: corresponding with interaction node
Knowledge priority option；
Wherein, it circulates in more wheel question and answer process modules to configuration and opens the second interaction node of knowledge priority function
When, if it is determined that received customer interaction information at least one knowledge point corresponding with second interaction node in knowledge base
In interaction problems mismatch, then global search is carried out to the customer interaction information in the knowledge base, and according to complete
Office's lookup result executes corresponding interactive operation.
Namely: if an interaction node is configured for knowledge priority option, base is identified first in the interaction node
In the interaction problems of the interaction node, if recognition failures, will continue to identify problem in other knowledge points in knowledge base.Allusion quotation
Type, if being provided with knowledge priority option for an interaction node of more wheel question and answer flow charts, acquisition is write in advance
With the matched custom code of knowledge priority function, and above-mentioned custom code is made an addition in the standardized codes frame
At the associated position of the interaction node.
By the way that knowledge priority option is arranged, it ensure that the execution flexibility of more wheel question answering systems, can be handed over determining user
When mutual information is mismatched with the node currently to circulate, also question and answer can be carried out with user well and interacted, to further increase user
Satisfaction.
In a specific example, for the corresponding more wheel interactive systems of flow chart of such as Fig. 1 b, for the inquiry age
101 this interaction node of point are corresponding with 6 interactive knowledge points, and the interaction problems of this 6 interactive knowledge points are respectively " to have expired 20
Year ", " adult ", " meeting age condition ", " less than 20 years old ", " teenage " and " not meeting age condition ", when input
When customer interaction information and above-mentioned 6 interaction problems mismatch, such as: " today, weather was how ", if the inquiry age
Node 101 is provided with rejection priority option, then more wheel question answering systems will not provide corresponding feedback for the customer interaction information,
And it rests on and inquires that continuing waiting for user on age node 101 re-enters new interactive information；If the inquiry age node
The problem of 101 are provided with knowledge priority option, then more wheel question answering systems can be searched in knowledge base with the inquiry weather is corresponding
Question and answer knowledge point, and the answer of the question and answer knowledge point is fed back, for example, " today, weather was fine, 25 DEG C of temperature ".
On the basis of the various embodiments described above, the information that custom-configures be can further include: with interaction node
Corresponding back track function option；
Wherein, when more wheel question and answer process modules circulate and open the third interaction node of back track function to configuration, such as
Fruit determines the interaction problems of received customer interaction information upper layer node corresponding with the third interaction node in knowledge base
Match, then more wheel question and answer process modules circulates upper layer node corresponding to the third interaction node.
By the way that back track function is arranged, the versatility for more taking turns question answering system can be made stronger, in mostly wheel question answering system and used
Family carries out in question and answer interactive process, and the content that can be inputted at any time according to user readjusts walking for entire more wheel question answering systems
To being re-executed especially it is possible to return to the interaction node executed to one, and redefine based on the interaction
Next trend of node, to better meet practical more wheel question and answer demands of user.
In a specific example, for the corresponding more wheel interactive systems of flow chart of such as Fig. 1 b, for the inquiry age
Point 101, user has input " less than 20 years old " this customer interaction information, correspondingly, more wheel question answering systems are circulated by branch B
It is unsatisfactory for terms of loan node 102 to the age, and plays corresponding casting content to user.At this point, if user re-enters
" having reach 20 years old " this customer interaction information, then more wheel question answering systems can circulate (backtracking) to inquiring age node 101 again, and
According to the above content that user inputs, question answering systems of taking turns circulate again through branch A to asking whether the node 103 that has car and house more
Continue to interact with user's progress question and answer.
Specifically, the graphic assembly can further include: casting node.Correspondingly, described custom-configure letter
Breath may include: casting content corresponding with node, and the node includes: interaction node and casting node；
Wherein, if more wheel question and answer process modules circulate to the fourth node configured with casting content, correspondence is broadcast
Report casting content corresponding with the fourth node.
In a specific example, as shown in Figure 1 b, when mostly wheel question answering systems circulate to asking whether the node that has car and house
When 103 this interaction node, which can broadcast preset casting content first, for example, " may I ask whether you have vehicle
Have room ", next trend of more wheel question answering systems can be determined based on the customer interaction information of receipt of subsequent later；When more wheel question and answer systems
To when meeting this casting node of 200,000 terms of loan, which can directly be broadcasted in preset casting for system circulation
Hold, such as: " you meet 200,000 terms of loan ".
Content is broadcasted by setting, effective question and answer can be carried out with user and interacted, and user can be needed in next step
The interaction content of input is effectively prompted.
On the basis of the various embodiments described above, the information that custom-configures be can further include: corresponding with node
Interrupt function choosing-item；
Wherein, more wheel question and answer process modules circulate to open interrupt five node of function when, if with institute
Before stating the corresponding casting content casting of the 5th node and terminating, customer interaction information is received, then is stopped to the casting content
Continue broadcast.
It is arranged and interrupts the benefit of function choosing-item and be: if the familiar entire more wheel question answering systems of a user interacted
Journey terminates to broadcast, the information of interaction needed for can rapidly inputting, into one without waiting for a node in more wheel question answering systems
Step improves the efficiency of human-computer interaction.
In a specific example, as shown in Figure 1 b, when mostly wheel question answering systems circulate to asking whether the node that has car and house
When 103 this interaction node, during the interaction node broadcasts " may I ask whether you have car and house ", if receiving user
" having vehicle without room " of input will not then be further continued for broadcasting above-mentioned casting content, but circulation extremely meets 200,000 terms of loan rapidly
Node 104 is interacted with user, has saved entire question and answer interaction time.
The technical solution of the embodiment of the present invention is right for the various function needs that more wheel question answering systems may use
Corresponding realization code should be write and be encapsulated, process design personnel can be made according to actual design requirement, it is convenient to select
Demand is custom-configured needed for selecting or inputting, further improves the life of more wheel question answering systems of the embodiment of the present invention
At the versatility and user satisfaction of device.
Wherein, in order to make it easy to understand, showing a kind of input interaction node in figure 1 c custom-configures showing for information
It is intended to.As illustrated in figure 1 c, the schematic diagram for custom-configuring information for the inquiry age node 101 in Fig. 1 b is given.Its
In, in input frame corresponding with " knowledge ", whole interaction problems corresponding with the inquiry age node 101 can be inputted.
A kind of schematic diagram for custom-configuring information of input casting node is shown in Fig. 1 d.As shown in Figure 1 d, it gives
The schematic diagram for custom-configuring information for the prompting excess node 109 in Fig. 1 b is gone out.It wherein, can be in answer frame
Input casting content corresponding with the prompting excess node 109.
A kind of schematic diagram for custom-configuring information of input pad is shown in Fig. 1 e.As shown in Figure 1 d, it provides
For the schematic diagram for custom-configuring information of connector corresponding with branch A in Fig. 1 b, wherein corresponding with " condition "
Input frame in, can input branch by selection execute condition.
Typically, can be when user double-click or click a graphic assembly in more wheel question and answer flow charts, corresponding bullet
The above-mentioned input template for custom-configuring information out, process design personnel are by simply selecting and inputting operation, Ji Keshi
Now different graphic assemblies is inputted and different custom-configures information.
Embodiment two
Fig. 2 is a kind of structure chart of the generating means of more wheel question answering systems provided by Embodiment 2 of the present invention, the present embodiment
It is optimized based on above-described embodiment, in the present embodiment, by standardized codes frame generation module and corresponding relationship
Module is established to be embodied.
Correspondingly, the system of the embodiment of the present invention includes: that more wheel question and answer flow charts obtain module 210, standardized codes frame
Mould is added in frame generation module 220, custom code adding module 230, corresponding relation building module 240 and main body knowledge point
Block 250, in which:
The standardized codes frame generation module 220, comprising:
Base standard code generating unit 2201, for obtaining the root node in more wheel question and answer flow charts, and root
Corresponding with root node base standard code is generated according to the type of the root node, and by the base standard code
It is added in source code frame；
Current traverse node acquiring unit 2202 is described more for successively obtaining since next layer of the root node
A node is as current traverse node in wheel question and answer flow chart；
Typically, if next layer of root node includes multiple nodes, according to certain traversal order, for example, from
It is left-to-right or from right to left etc., after the node of this layer is all traversed, continue to traverse next node layer.
Additional standardized codes acquiring unit 2203, for the type according to the current traverse node, obtain with it is described
The corresponding additional standardized codes of current traverse node；
Additional standardized codes adding unit 2204, is connect with the current traverse node by connector for basis
Position of the standardized codes of a upper node layer in the source code frame, by the corresponding addition of the additional standardized codes
In the source code frame；
Unit 2205 is repeated, is re-executed for triggering the current traverse node acquiring unit, until completion pair
The processing of whole nodes in more wheel question and answer flow charts；
Standardized codes frame determination unit 2206, for will after the completion of processing the obtained source code frame as
With more wheel matched standardized codes frames of question and answer flow chart.
It should be noted that the embodiment of the present invention gives a kind of more wheel question and answer flow charts that basis has been completed life
The case where at standardized codes frame, indeed, it is possible to generate the mark in mostly wheel question and answer flowcharting process real-time update
Standardization code skeleton, the present embodiment is to generation opportunity of the standardized codes frame and without limitation.
In addition, the corresponding relation building module 240, comprising:
Knowledge point acquiring unit 2401, for obtaining each interaction node input being directed in each more wheel question answering systems
One or more knowledge point；
First correspondence relationship establishing unit 2402, for if it is determined that in knowledge base do not include input the knowledge point,
The knowledge point is then created in the knowledge base, and is established newly-built knowledge point in the knowledge base and taken turns question and answer with corresponding more
The corresponding relationship between interaction node in system；
In the present embodiment, consider that such a application scenarios, multiple more wheel question and answer process modules may correspond to knowledge
A knowledge point in library, for example, more wheel question answering systems for seeking advice from of the installment credit in Fig. 1 b need using the inquiry age this
Interaction node, and more wheel question answering systems that a credit card handles consulting are also needed using inquiry this interaction node of age.
Therefore, it is not necessary to which multiple duplicate knowledge points are arranged in knowledge base for identical interaction node.
Correspondingly, obtain one of interaction nodes input of the process design personnel for more wheel question and answer flow charts or
When the multiple knowledge points of person, according to, to the storage condition of the knowledge point, executing different operations: if deposited in knowledge base in knowledge base
The knowledge point is stored up, then directly establishes the corresponding relationship of the knowledge point and interaction node；If not stored knowledge point in knowledge base,
After then establishing the knowledge point in knowledge base first, continue the corresponding relationship established between the knowledge point and interaction node.In this way
The benefit of setting is: on the basis of guaranteeing the inquiry of normal information, simplifying the informational capacity stored in knowledge base significantly.
Second correspondence relationship establishing unit 2403, for if it is determined that including the knowledge point of input in knowledge base, then
Directly in the corresponding relationship established in the knowledge base between existing knowledge point and the interaction node in corresponding more wheel question answering systems.
The technical solution of the embodiment of the present invention is by generating corresponding standard based on the more wheel question and answer flow charts completed
The mode for changing code skeleton, when avoiding generation standardized codes frame during flowchart drawing, for more wheel question and answer
The modification of flow chart can correspond to the defect for updating the standardized codes frame, improve the generation effect of more wheel question and answer process modules
Rate can simplify knowledge base in addition, the embodiment of the present invention does not repeat the mode for being stored in the corresponding knowledge point of interaction node significantly
In informational capacity.
Note that the above is only a better embodiment of the present invention and the applied technical principle.It will be appreciated by those skilled in the art that
The invention is not limited to the specific embodiments described herein, be able to carry out for a person skilled in the art it is various it is apparent variation,
It readjusts and substitutes without departing from protection scope of the present invention.Therefore, although being carried out by above embodiments to the present invention
It is described in further detail, but the present invention is not limited to the above embodiments only, without departing from the inventive concept, also
It may include more other equivalent embodiments, and the scope of the invention is determined by the scope of the appended claims.
Claims (11)
1. a kind of generating means of more wheel question answering systems characterized by comprising
More wheel question and answer flow charts obtain module, and for obtaining, patterned one or more takes turns question and answer flow chart；
Standardized codes frame generation module, for according to each graphic assembly for including in each more wheel question and answer flow charts,
It generates and more wheel matched standardized codes frames of question and answer flow chart, wherein the graphic assembly includes: multiple interaction sections
Point；
Custom code adding module, for according to matched certainly with each graphic assembly in more wheel question and answer flow charts
Configuration information is defined, custom code corresponding with each graphic assembly is generated and makes an addition to the standardized codes frame
In at the associated position of graphic assembly, to generate more wheel question and answer process modules corresponding with the more wheel question and answer flow charts；
Corresponding relation building module, it is corresponding with knowledge points one or more in knowledge base for establishing each interaction node
Relationship, knowledge point corresponding with the interaction node include: interaction problems and interaction answer, and the interaction problems are used for and reception
To customer interaction information matched, the interactive answer is used to determine next trend of more wheel question and answer process module；
Main body knowledge point adding module, in knowledge base addition with each described take turns the corresponding theme of question and answer process module more
Knowledge point, the thematic knowledge point include problem of subject and theme answer, and the problem of subject takes turns question and answer process for indicating more
The trigger condition of module, the theme answer are used to establish the triggering of the thematic knowledge point and more wheel question and answer process modules
Relationship.
2. generating means according to claim 1, which is characterized in that the information that custom-configures includes: and interacts section
The corresponding rejection priority option of point；
Wherein, when more wheel question and answer process modules circulate and open the first interaction node of rejection priority function to configuration, such as
Fruit determines in customer interaction information at least one knowledge point corresponding with first interaction node in knowledge base received
Interaction problems mismatch, then provide rejection response, request re-enter the customer interaction information.
3. generating means according to claim 1 or 2, which is characterized in that the information that custom-configures includes: and interacts
The corresponding knowledge priority option of node；
Wherein, when more wheel question and answer process modules circulate and open the second interaction node of knowledge priority function to configuration, such as
Fruit determines in received customer interaction information at least one knowledge point corresponding with second interaction node in knowledge base
Interaction problems mismatch, then carry out global search to the customer interaction information in the knowledge base, and look into according to the overall situation
Result is looked for execute corresponding interactive operation.
4. generating means according to claim 1, which is characterized in that the information that custom-configures includes: and interacts section
The corresponding back track function option of point；
Wherein, when more wheel question and answer process modules circulate and open the third interaction node of back track function to configuration, if really
The interaction problems phase of fixed received customer interaction information upper layer node corresponding with the third interaction node in knowledge base
Match, then more wheel question and answer process modules circulates upper layer node corresponding to the third interaction node.
5. generating means according to claim 1, which is characterized in that the graphic assembly further include: casting node.
6. generating means according to claim 5, which is characterized in that the information that custom-configures includes: and node pair
The casting content answered, the node include: interaction node and casting node；
Wherein, if more wheel question and answer process module circulates to the fourth node configured with casting content, corresponding casting with
The corresponding casting content of the fourth node.
7. generating means according to claim 6, which is characterized in that the information that custom-configures includes: and node pair
That answers interrupts function choosing-item；
Wherein, more wheel question and answer process modules circulate to open interrupt five node of function when, if with described the
Before the corresponding casting content casting of five nodes terminates, receive customer interaction information, then stop to the casting content after
Continued broadcasting report.
8. generating means according to claim 5, which is characterized in that the graphic assembly further include: for connecting difference
The connector of node, the node include: interaction node and casting node.
9. generating means according to claim 8, which is characterized in that the information that custom-configures includes: to connect with target
The matched dynamic condition configuration information of fitting；
The target connector is interaction for connecting association upper layer node and association lower level node, the association upper layer node
Node；
Wherein, the dynamic condition configuration information circulates from the association upper layer node to institute for more wheel question and answer process modules
The condition of association lower level node is stated, the dynamic condition configuration information is corresponding with the association upper layer node in the knowledge base
A knowledge point in interaction answer match.
10. generating means according to claim 8, which is characterized in that the standardized codes frame generation module, packet
It includes:
Base standard code generating unit, for obtaining the root node in more wheel question and answer flow charts, and according to described
The type of node generates base standard code corresponding with the root node, and base standard code addition is original
In code skeleton；
Current traverse node acquiring unit, for since next layer of the root node, successively obtaining more wheel question and answer streams
A node is as current traverse node in journey figure；
Additional standardized codes acquiring unit obtains and the current traversal for the type according to the current traverse node
The corresponding additional standardized codes of node；
Additional standardized codes adding unit, for according to the upper one layer of section being connect with the current traverse node by connector
Position of the standardized codes of point in the source code frame, the corresponding addition of the additional standardized codes is described original
In code skeleton；
Unit is repeated, is re-executed for triggering the current traverse node acquiring unit, until completing to more wheels
The processing of whole nodes in question and answer flow chart；
Standardized codes frame determination unit, for will after the completion of processing the obtained source code frame as with it is described more
Take turns the matched standardized codes frame of question and answer flow chart.
11. -10 described in any item generating means according to claim 1, which is characterized in that the corresponding relation building module,
Include:
Knowledge point acquiring unit, for obtain one of each interaction nodes input being directed in much more each wheel question answering systems or
Multiple knowledge points；
First correspondence relationship establishing unit, for if it is determined that not including the knowledge point of input in knowledge base, then described
The knowledge point is created in knowledge base, and is established newly-built knowledge point in the knowledge base and taken turns in question answering systems more with corresponding
Corresponding relationship between interaction node；
Second correspondence relationship establishing unit, for if it is determined that including the knowledge point of input in knowledge base, then directly in institute
State the corresponding relationship established between existing knowledge point and the interaction node in corresponding more wheel question answering systems in knowledge base.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711346376.8A CN109933314B (en) | 2017-12-15 | 2017-12-15 | Generation device of multi-turn question-answering system |
| US16/106,680 US11341422B2 (en) | 2017-12-15 | 2018-08-21 | Multi-round questioning and answering methods, methods for generating a multi-round questioning and answering system, and methods for modifying the system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711346376.8A CN109933314B (en) | 2017-12-15 | 2017-12-15 | Generation device of multi-turn question-answering system |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN109933314A true CN109933314A (en) | 2019-06-25 |
| CN109933314B CN109933314B (en) | 2022-10-28 |
Family
ID=66979506
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201711346376.8A Active CN109933314B (en) | 2017-12-15 | 2017-12-15 | Generation device of multi-turn question-answering system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN109933314B (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111131637A (en) * | 2019-12-13 | 2020-05-08 | 集奥聚合(北京)人工智能科技有限公司 | Intelligent voice technology service system and device |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20140337814A1 (en) * | 2013-05-10 | 2014-11-13 | Sri International | Rapid development of virtual personal assistant applications |
| CN105354180A (en) * | 2015-08-26 | 2016-02-24 | 欧阳江 | Method and system for realizing open semantic interaction service |
| CN105630887A (en) * | 2015-12-18 | 2016-06-01 | 北京中科汇联科技股份有限公司 | Representation method for knowledge markup languages of Chinese question answering system and Chinese question answering system |
| CN106457037A (en) * | 2014-02-03 | 2017-02-22 | 时间游戏公司 | Methods and systems for algorithmically selected trivia gaming content |
| CN107133052A (en) * | 2017-05-27 | 2017-09-05 | 杭州迪脉信息科技有限公司 | The method and device that flow is created |
-
2017
- 2017-12-15 CN CN201711346376.8A patent/CN109933314B/en active Active
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20140337814A1 (en) * | 2013-05-10 | 2014-11-13 | Sri International | Rapid development of virtual personal assistant applications |
| CN106457037A (en) * | 2014-02-03 | 2017-02-22 | 时间游戏公司 | Methods and systems for algorithmically selected trivia gaming content |
| CN105354180A (en) * | 2015-08-26 | 2016-02-24 | 欧阳江 | Method and system for realizing open semantic interaction service |
| CN105630887A (en) * | 2015-12-18 | 2016-06-01 | 北京中科汇联科技股份有限公司 | Representation method for knowledge markup languages of Chinese question answering system and Chinese question answering system |
| CN107133052A (en) * | 2017-05-27 | 2017-09-05 | 杭州迪脉信息科技有限公司 | The method and device that flow is created |
Non-Patent Citations (1)
| Title |
|---|
| 阴红志 等: "AnswerSeeker:基于互联网挖掘的智能问答系统", 《计算机系统应用》 * |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111131637A (en) * | 2019-12-13 | 2020-05-08 | 集奥聚合(北京)人工智能科技有限公司 | Intelligent voice technology service system and device |
Also Published As
| Publication number | Publication date |
|---|---|
| CN109933314B (en) | 2022-10-28 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN108090177A (en) | The generation methods of more wheel question answering systems, equipment, medium and take turns question answering system more | |
| CN110413758B (en) | Session framework construction method and device based on machine learning | |
| CN109977208B (en) | Dialogue system integrating FAQ (failure-based query language) and task and active guidance | |
| CN107977236B (en) | Question-answering system generation method, terminal device, storage medium and question-answering system | |
| CN110019716A (en) | More wheel answering methods, terminal device and storage medium | |
| CN110334201A (en) | A kind of intension recognizing method, apparatus and system | |
| CN106951468A (en) | Talk with generation method and device | |
| CN110532361A (en) | Recognition methods, device, computer equipment and the storage medium that user is intended to | |
| CN104809197A (en) | On-line question and answer method based on intelligent robot | |
| CN108804643A (en) | Flow dispensing unit, method and the intelligent robot interactive system of more wheel sessions | |
| CN108985358A (en) | Emotion identification method, apparatus, equipment and storage medium | |
| CN109635271A (en) | A kind of user's intension recognizing method, customer service system, device and electronic equipment | |
| CN112199477B (en) | Dialogue management scheme and dialogue management corpus construction method | |
| CN110019731A (en) | Intelligent interactive method, device, terminal device and storage medium | |
| CN115129878B (en) | Conversation service execution method, device, storage medium and electronic equipment | |
| CN112199486A (en) | Task type multi-turn conversation method and system for office scene | |
| CN106445514A (en) | Android platform Activity instance management method and equipment | |
| US20200066267A1 (en) | Dialog Manager for Supporting Multi-Intent Dialogs | |
| CN109933314A (en) | The generating means of more wheel question answering systems | |
| CN109960489A (en) | Generate method, apparatus, equipment, medium and the question answering system of intelligent Answer System | |
| CN113987149A (en) | Intelligent session method, system and storage medium for task robot | |
| CN110020014A (en) | More wheel question and answer systems | |
| CN110019727A (en) | Intelligent interactive method, device, terminal device and storage medium | |
| CN112784024B (en) | Man-machine conversation method, device, equipment and storage medium | |
| CN110019717A (en) | The device of the more wheel question answering systems of modification |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |