CN109922470B

CN109922470B - Recommendation method, terminal and server

Info

Publication number: CN109922470B
Application number: CN201711329090.9A
Authority: CN
Inventors: 贺小红; 庄仁峰; 胡文辉; 叶天宽; 黄鹤羽
Original assignee: China Mobile Communications Group Co Ltd; China Mobile Internet Co Ltd
Current assignee: China Mobile Communications Group Co Ltd; China Mobile Internet Co Ltd
Priority date: 2017-12-13
Filing date: 2017-12-13
Publication date: 2021-01-15
Anticipated expiration: 2037-12-13
Also published as: CN109922470A

Abstract

The invention discloses a recommendation method, a terminal and a server, which are applied to a recommendation server, and the method comprises the following steps: when a recommendation information query instruction sent by a terminal is received, determining a terminal identifier and a calling server identifier corresponding to the terminal carried by the recommendation information query instruction; when the terminal is judged to be not the terminal associated with the calling server based on the calling server identification and the terminal identification, acquiring terminal attribute information of the terminal, wherein the calling server is a server corresponding to the calling server identification; according to the terminal attribute information, calculating a first interest degree of the terminal in preset recommendation information, wherein the preset recommendation information is recommendation information corresponding to a calling server; and recommending preset recommendation information to the terminal according to the first interestingness, so that the terminal can display the preset recommendation information on a communication connection display interface.

Description

Recommendation method, terminal and server

Technical Field

The invention relates to the field of mobile internet, in particular to a recommendation method, a terminal and a server.

Background

In recent years, with the rapid development of mobile internet, enterprises such as operators have introduced various services to select the most suitable service from different users. Due to the diversification of service types, the high service updating speed and the like, the user cannot acquire the latest service information in time, and thus the user cannot adjust the service type of the user according to the latest service information in time, and therefore, an enterprise establishes communication connection with the user and then recommends the latest service to the user.

However, in general, businesses are concerned about users interested in the service, and when such users refuse to access strange numbers corresponding to the businesses, the intelligence of the recommendation is low.

Disclosure of Invention

In view of this, embodiments of the present invention are expected to provide a recommendation method, a terminal, and a server, which can improve the intelligence of recommendation.

In order to achieve the purpose, the technical scheme of the invention is realized as follows:

the embodiment of the invention provides a recommendation method, which is applied to a recommendation server and can comprise the following steps:

when a recommendation information query instruction sent by a terminal is received, determining a terminal identifier and a calling server identifier which are carried by the recommendation information query instruction and correspond to the terminal;

when the terminal is judged to be not the terminal associated with the calling server based on the calling server identification and the terminal identification, acquiring terminal attribute information of the terminal, wherein the calling server is a server corresponding to the calling server identification;

calculating a first interest degree of the terminal in preset recommendation information according to the terminal attribute information, wherein the preset recommendation information is recommendation information corresponding to the calling server;

and recommending the preset recommendation information to the terminal according to the first interestingness, so that the terminal can display the preset recommendation information on a communication connection display interface.

In the method, after determining the terminal identifier and the calling server identifier corresponding to the terminal carried by the recommended information query instruction and before acquiring the terminal attribute information of the terminal, the method further includes:

inquiring a preset terminal identification list having a preset association relation with the calling server identification from a preset terminal identification library;

matching the terminal identification with the preset terminal identification list;

and when the matching of the terminal identification and the preset terminal identification list fails, judging that the terminal is not the terminal associated with the calling server.

In the method, after the terminal identifier and the calling server identifier corresponding to the terminal carried by the recommended information query instruction are determined, the method further includes:

and when the terminal is judged to be the terminal associated with the calling server, sending a first response instruction to the terminal, wherein the first response instruction carries the preset recommendation information.

In the method, before determining the terminal identifier and the calling server identifier corresponding to the terminal carried by the recommended information query instruction, the method further includes:

receiving calling recommendation information sent by the calling server, wherein the calling recommendation information comprises the preset recommendation information, the calling server identification and the preset terminal identification list;

when a preset query time period is reached, sending a query updating instruction to the calling server;

when a second response instruction responding to the query updating instruction is received, determining the updated calling recommendation information carried by the second response instruction;

and updating the calling recommendation information by using the updated calling recommendation information.

In the above method, the recommending the preset recommendation information to the terminal according to the first interest level includes:

and when the first interest degree reaches a preset interest degree, responding to the recommendation information query instruction, and sending a first response instruction carrying the preset recommendation information to the terminal.

The embodiment of the invention provides a recommendation method, which is applied to a terminal and comprises the following steps:

when a communication connection establishing request sent by a calling server is received, inquiring whether preset recommendation information corresponding to the calling server exists or not;

when the preset recommendation information does not exist, acquiring the preset recommendation information from a recommendation server;

and displaying the preset recommendation information and the calling server identification corresponding to the calling server on a communication connection display interface.

In the above method, the obtaining the preset recommendation information from the recommendation server includes:

adding a terminal identifier corresponding to the terminal and the calling server identifier to a recommendation information query instruction;

sending the recommendation information query instruction to the recommendation server;

receiving a first response instruction which is sent by the recommendation server and responds to the recommendation information query instruction;

and acquiring the preset recommendation information from the first response instruction.

An embodiment of the present invention provides a recommendation server, where the recommendation server includes:

the device comprises a determining unit and a processing unit, wherein the determining unit is used for determining a terminal identifier and a calling server identifier which are carried by a recommended information query instruction and correspond to a terminal when the recommended information query instruction sent by the terminal is received;

a first obtaining unit, configured to obtain terminal attribute information of the terminal when it is determined, based on the calling server identifier and the terminal identifier, that the terminal is not a terminal associated with a calling server, where the calling server is a server corresponding to the calling server identifier;

the calculating unit is used for calculating a first interest degree of the terminal to preset recommendation information according to the terminal attribute information, wherein the preset recommendation information is recommendation information corresponding to the calling server;

and the recommending unit is used for recommending the preset recommending information to the terminal according to the first interestingness, so that the terminal can display the preset recommending information on a communication connection display interface.

In the above recommendation server, the recommendation server further includes: the device comprises a first query unit, a matching unit and a judging unit;

the first query unit is used for querying a preset terminal identification list which has a preset association relation with the calling server identification from a preset terminal identification library;

the matching unit is used for matching the terminal identification with the preset terminal identification list;

and the judging unit is used for judging that the terminal is not the terminal associated with the calling server when the matching of the terminal identifier and the preset terminal identifier list fails.

In the above recommendation server, the recommendation server further includes: a first transmitting unit;

the first sending unit is configured to send a first response instruction to the terminal when it is determined that the terminal is a terminal associated with the calling server, where the first response instruction carries the preset recommendation information.

In the above recommendation server, the recommendation server further includes: a first receiving unit and an updating unit;

the first receiving unit is configured to receive calling recommendation information sent by the calling server, where the calling recommendation information includes the preset recommendation information, the calling server identifier, and the preset terminal identifier list;

the first sending unit is further configured to send a query update instruction to the calling server when a preset query time period is reached;

the determining unit is further configured to determine, when a second response instruction responding to the query update instruction is received, the updated calling recommendation information carried by the second response instruction;

the updating unit is used for updating the calling recommendation information by using the updated calling recommendation information.

In the recommendation server, the first sending unit is further configured to respond to the recommendation information query instruction when the first interest degree reaches a preset interest degree, and send a first response instruction carrying the preset recommendation information to the terminal.

An embodiment of the present invention provides a recommendation server, where the recommendation server includes: a first processor, a first memory, and a computer program stored on the memory and executable on the first processor, which when executed by the first processor performs the following:

An embodiment of the present invention provides a first computer-readable storage medium, on which a computer program is stored, and the computer program is applied to a recommendation server, and when executed by a processor, the computer program implements any one of the recommendation method on the recommendation server side.

An embodiment of the present invention provides a terminal, where the terminal includes:

the second query unit is used for querying whether preset recommendation information corresponding to the calling server exists or not when a communication connection establishing request sent by the calling server is received;

the second obtaining unit is used for obtaining the preset recommendation information from the recommendation server when the preset recommendation information does not exist;

and the display unit is used for displaying the preset recommendation information and the calling server identification corresponding to the calling server on a communication connection display interface.

In the above terminal, the terminal further includes: the device comprises an adding unit, a second sending unit and a second receiving unit;

the adding unit is used for adding the terminal identification corresponding to the terminal and the calling server identification into a recommendation information query instruction;

the second sending unit is configured to send the recommendation information query instruction to the recommendation server;

the second receiving unit is configured to receive a first response instruction, which is sent by the recommendation server and is used for responding to the recommendation information query instruction;

the second obtaining unit is specifically configured to obtain the preset recommendation information from the first response instruction.

An embodiment of the present invention provides a terminal, where the terminal includes: a second processor, a display, a second memory, and a computer program stored on the second memory and executable on the second processor, which when executed by the second processor performs the following:

and the display is used for displaying the preset recommendation information and the calling server identification corresponding to the calling server on a communication connection display interface.

An embodiment of the present invention provides a second computer-readable storage medium, having a computer program stored thereon, and being applied to a terminal, where the computer program, when executed by a processor, implements any one of the above recommendation methods on the terminal side.

The embodiment of the invention provides a recommendation method, a terminal and a server, wherein the method comprises the following steps: when a recommendation information query instruction sent by a terminal is received, determining a terminal identifier and a calling server identifier corresponding to the terminal carried by the recommendation information query instruction; when the terminal is judged to be not the terminal associated with the calling server based on the calling server identification and the terminal identification, acquiring terminal attribute information of the terminal, wherein the calling server is a server corresponding to the calling server identification; according to the terminal attribute information, calculating a first interest degree of the terminal in preset recommendation information, wherein the preset recommendation information is recommendation information corresponding to a calling server; and recommending preset recommendation information to the terminal according to the first interestingness, so that the terminal can display the preset recommendation information on a communication connection display interface. By adopting the method, when the recommendation server receives the recommendation information inquiry command sent by the terminal, the recommendation server firstly judges whether the terminal is the terminal associated with the calling server, when the terminal is not the terminal associated with the calling server, the recommendation server calculates a first interest degree of the terminal in the preset recommendation information according to the terminal attribute information, and when judging that the terminal is interested in the preset recommendation information according to the first interest degree, the recommendation server sends the preset recommendation information to the terminal, the terminal displays the preset recommendation information on the communication connection display interface, so that when the calling server sends a communication connection request to the terminal, the terminal can display the preset recommendation information of the calling server interested by the user on the communication connection display interface, so that the success rate of establishing communication connection between the terminal and the calling server is improved, and the recommendation intelligence is improved.

Drawings

Fig. 1 is a first flowchart of a recommendation method according to an embodiment of the present invention;

fig. 2 is an interface display diagram of an exemplary communication connection display interface of a terminal according to an embodiment of the present invention;

fig. 3 is a second flowchart of a recommendation method according to an embodiment of the present invention;

fig. 4 is a first interaction diagram of a recommendation method according to an embodiment of the present invention;

fig. 5 is an interaction diagram ii of a recommendation method according to an embodiment of the present invention;

FIG. 6 is an interaction diagram of an exemplary recommendation method provided by an embodiment of the present invention;

fig. 7 is a first schematic structural diagram of a recommendation server 1 according to an embodiment of the present invention;

fig. 8 is a schematic structural diagram of a recommendation server 1 according to an embodiment of the present invention;

fig. 9 is a schematic structural diagram three of a recommendation server 1 according to an embodiment of the present invention;

fig. 10 is a schematic structural diagram of a recommendation server 1 according to an embodiment of the present invention;

fig. 11 is a schematic structural diagram five of a recommendation server 1 according to an embodiment of the present invention;

fig. 12 is a first schematic structural diagram of a terminal 2 according to an embodiment of the present invention;

fig. 13 is a second schematic structural diagram of a terminal 2 according to an embodiment of the present invention;

fig. 14 is a schematic structural diagram of a terminal 2 according to an embodiment of the present invention.

Detailed Description

The technical solution in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention.

In the following description, suffixes such as "module", "component", or "unit" used to denote elements are used only for facilitating the explanation of the present invention, and have no specific meaning in themselves. Thus, "module" and "component" may be used in a mixture.

The terminal may be implemented in various forms. For example, the terminal described in the present invention may include a mobile terminal such as a mobile phone, a smart phone, a notebook computer, a digital broadcast receiver, a Personal Digital Assistant (PDA), a tablet computer (PAD), a Portable Multimedia Player (PMP), a navigation device, etc., and a stationary terminal such as a digital TV, a desktop computer, etc. In the following, it is assumed that the terminal is a mobile terminal. However, it will be understood by those skilled in the art that the configuration according to the embodiment of the present invention can be applied to a fixed type terminal in addition to elements particularly used for moving purposes.

Example one

The recommendation method provided by the embodiment of the present invention is applied to a recommendation server, and as shown in fig. 1, the method may include:

s101, when a recommended information query instruction sent by a terminal is received, a terminal identifier and a calling server identifier corresponding to the terminal carried by the recommended information query instruction are determined.

The recommendation method provided by the embodiment of the invention is suitable for a scene that the recommendation server recommends the calling recommendation information of the calling server to the terminal when the calling server requests to establish communication connection with the terminal.

In the embodiment of the invention, a calling server sends a request for establishing communication connection to a terminal, the terminal inquires whether calling recommendation information related to the calling server is stored locally, and if the calling recommendation information is stored locally, the terminal displays the calling recommendation information and a calling server identifier on a communication connection display interface; and if the information does not exist, the terminal sends a recommendation information query instruction to the recommendation server.

In the embodiment of the invention, when the recommendation server receives the recommendation information query instruction sent by the terminal, the recommendation server determines the terminal identification and the calling server identification corresponding to the terminal from the recommendation information query instruction.

In the embodiment of the invention, the recommendation server is a management platform for the incoming call.

Optionally, the terminal is an electronic device such as a mobile phone and a tablet computer that can establish communication connection, and the terminal is specifically selected according to actual conditions, and the embodiment of the present invention is not specifically limited.

In the embodiment of the invention, a Software Development Kit (SDK) is integrated on the terminal, and the terminal sends a recommendation information query instruction to a destination management platform through the SDK.

In the embodiment of the invention, the terminal identification is a calling number, and the calling server identification is a calling number.

S102, when the terminal is judged not to be the terminal associated with the calling server based on the calling server identification and the terminal identification, terminal attribute information of the terminal is obtained, and the calling server is a server corresponding to the calling server identification.

And when the recommending server judges that the terminal is not the terminal associated with the calling server, the recommending server acquires the terminal attribute information of the terminal.

In the embodiment of the invention, the calling server comprises an enterprise self-operation platform and an enterprise calling center, the enterprise calling center uploads preset recommendation information, a calling server identifier and a preset terminal identifier list to the enterprise self-operation platform, the enterprise self-operation platform sends the preset recommendation information, the calling server identifier and the preset terminal identifier to the incoming call destination management platform, and the incoming call destination management platform stores the preset recommendation information, the calling server identifier and the preset terminal identifier list in a local cache (a preset terminal identifier library).

In the embodiment of the invention, the preset recommendation information is an incoming call and an enterprise business card, the preset terminal identification list is a calling number list stored in an enterprise call center in advance, the enterprise call center sends the incoming call, the enterprise business card, the calling number list and the calling number to an enterprise self-operation platform, and the enterprise self-operation platform calls an Application Programming Interface (API) of a management platform of the incoming call to send the incoming call, the enterprise business card, the calling number list and the calling number to a management platform of the incoming call.

Illustratively, the business card includes an enterprise logo, an enterprise slogan, and the like, which are specifically selected according to actual situations, and the embodiment of the present invention is not specifically limited.

In the embodiment of the invention, an incoming call destination management platform searches a preset terminal identification list corresponding to a calling server from a preset terminal identification library according to a calling server identification, then matches the terminal identification with the preset terminal identification list, and judges that the terminal is a terminal associated with the calling server when the matching is successful; when the matching fails, the incoming call destination management platform judges that the terminal is not the terminal associated with the calling server.

In the embodiment of the present invention, the terminal attribute information includes an internet attribute and a communication attribute of the terminal, and is specifically selected according to an actual situation, and the embodiment of the present invention is not specifically limited.

Illustratively, the terminal attribute information includes communication package information ordered by the terminal, a use condition of a historical communication package of the terminal and a consumption behavior of the terminal, which are specifically selected according to an actual situation, and embodiments of the present invention are not specifically limited.

S103, calculating a first interest degree of the terminal in preset recommendation information according to the terminal attribute information, wherein the preset recommendation information is recommendation information corresponding to the calling server.

After the recommendation server obtains the terminal attribute information of the terminal, the recommendation server calculates a first interest degree of the terminal in the preset recommendation information according to the terminal attribute information.

In the embodiment of the invention, the terminal carries out cluster analysis on the terminal according to the terminal attribute information and calculates the first interest degree of the terminal for the incoming call purpose.

And S104, recommending preset recommendation information to the terminal according to the first interestingness, and displaying the preset recommendation information on a communication connection display interface by the terminal.

After the recommendation server calculates a first interest degree of the terminal for the preset recommendation information, the recommendation server sends the preset recommendation information to the terminal according to the first interest degree, so that the terminal can display the preset recommendation information on a communication connection display interface.

In the embodiment of the invention, the recommendation server is provided with a preset interest degree, compares the first interest degree with the preset interest degree, and sends a first response instruction to the terminal in response to a recommendation information query instruction sent by the terminal when the first interest degree reaches the preset interest degree, wherein the first response instruction carries the preset recommendation information.

In the embodiment of the invention, after the terminal receives the preset recommendation information sent by the recommendation server, the terminal can display the preset recommendation information on the communication connection display interface.

Illustratively, as shown in fig. 2, an incoming call number, an incoming call destination and an enterprise slogan are displayed on a communication connection display interface of the mobile phone a.

Further, when the first interest degree does not reach the preset interest degree, the recommendation server does not send the preset recommendation information to the terminal.

It can be understood that, when the recommendation server receives the recommendation information query command sent by the terminal, it first determines whether the terminal is the terminal associated with the calling server, when the terminal is not the terminal associated with the calling server, the recommendation server calculates a first interest degree of the terminal in the preset recommendation information according to the terminal attribute information, and when judging that the terminal is interested in the preset recommendation information according to the first interest degree, the recommendation server sends the preset recommendation information to the terminal, the terminal displays the preset recommendation information on the communication connection display interface, so that when the calling server sends a communication connection request to the terminal, the terminal can display the preset recommendation information of the calling server interested by the user on the communication connection display interface, so that the success rate of establishing communication connection between the terminal and the calling server is improved, and the recommendation intelligence is improved.

Example two

An embodiment of the present invention provides a recommendation method, which is applied to a terminal, and as shown in fig. 3, the method may include:

s201, when a communication connection establishing request sent by a calling server is received, whether preset recommendation information corresponding to the calling server exists is inquired.

In the embodiment of the invention, the calling server sends a request for establishing communication connection to the terminal, and when the terminal receives the request for establishing communication connection sent by the calling server, the terminal inquires whether preset recommendation information corresponding to the calling server is stored in the SDK or not.

In the embodiment of the invention, the preset recommendation information comprises enterprise business cards and incoming calls, and is specifically selected according to actual conditions, and the embodiment of the invention is not specifically limited.

In the embodiment of the invention, the enterprise business card comprises an enterprise logo or an enterprise slogan, and the selection is specifically carried out according to the actual situation, and the embodiment of the invention is not specifically limited.

S202, when the preset recommendation information does not exist, the preset recommendation information is obtained from the recommendation server.

When the terminal inquires that the preset recommendation information does not exist, the terminal acquires the preset recommendation information from the recommendation server.

In the embodiment of the invention, when the preset recommendation information is not stored in the SDK of the terminal, the terminal adds the terminal identification and the calling server identification to the recommendation information query instruction and sends the recommendation information query instruction to the recommendation server, when the terminal receives a first response instruction responding to the recommendation information query instruction, the terminal obtains the preset recommendation information from the first corresponding instruction, and at the moment, the terminal obtains the preset recommendation information from the recommendation server.

And S203, displaying the preset recommendation information and the calling server identification corresponding to the calling server on a communication connection display interface.

After the terminal acquires the preset recommendation information from the recommendation server, the terminal displays the preset recommendation information and the calling server identification on a communication connection display interface.

In the embodiment of the invention, the terminal displays the preset recommendation information and the calling server identification corresponding to the calling server on the communication connection display interface.

In the embodiment of the present invention, the communication connection display interface supports displaying multimedia information such as graphics, video, and the like, and the selection is specifically performed according to an actual situation, which is not specifically limited in the embodiment of the present invention.

In the embodiment of the invention, the calling server is identified as the incoming number of the enterprise.

It can be understood that, when the terminal receives a communication connection request of a calling server in which a user is interested, the terminal displays preset recommendation information corresponding to the calling server on a communication connection display interface, so as to prompt the user of the purpose of the incoming call, thereby improving the success rate of establishing communication connection between the terminal and the calling server.

EXAMPLE III

An embodiment of the present invention provides a recommendation method, as shown in fig. 4, the method may include:

s401, the calling server determines a terminal for establishing communication connection.

In the embodiment of the invention, the calling server comprises an enterprise calling center and an enterprise self-operation platform.

In the embodiment of the invention, the enterprise call center determines the terminal for establishing the communication connection.

S402, the calling server sends a request for establishing communication connection to the terminal.

After the calling server determines the terminal for establishing the communication connection, the calling server acts as the terminal to send a request for establishing the communication connection.

In the embodiment of the invention, the enterprise call center sends a request for establishing communication connection to the terminal.

S403, the terminal inquires whether preset recommendation information corresponding to the calling server exists.

After the calling server sends a request for establishing communication connection to the terminal, the terminal queries whether preset recommendation information corresponding to the calling server exists in a local cache.

In the embodiment of the invention, the terminal inquires whether the SDK stores the preset recommendation information corresponding to the calling server.

S404, when the preset recommendation information does not exist, the terminal adds the terminal identification and the calling server identification corresponding to the terminal to the recommendation information query instruction.

And when the terminal judges that the preset recommendation information corresponding to the calling server does not exist, the terminal adds the terminal identification and the calling server identification corresponding to the terminal into the recommendation information query instruction.

In the embodiment of the invention, when the terminal judges that the preset recommendation information does not exist, the terminal adds the terminal identification and the calling server identification to the recommendation information query instruction.

S405, the terminal sends a recommendation information query instruction to the recommendation server.

After the terminal adds the terminal identifier and the calling server identifier to the recommendation information query instruction, the terminal sends the recommendation information query instruction to the recommendation server.

In the embodiment of the invention, the terminal is integrated with the SDK, and the terminal sends a recommendation information query instruction to the incoming call destination management platform through the SDK.

S406, the recommending server determines a terminal identifier and a calling server identifier corresponding to the terminal carried by the recommending information inquiring instruction.

After the terminal sends the recommendation information query instruction to the recommendation server, the recommendation server determines the terminal identifier and the calling server identifier from the recommendation information query instruction.

In the embodiment of the invention, the recommendation server determines the terminal identification and the calling server identification corresponding to the terminal from the recommendation information query instruction.

S407, the recommendation server inquires a preset terminal identification list having a preset association relation with the calling server identification from the preset terminal identification library.

After the recommendation server determines the terminal identifier and the calling server identifier, the recommendation server queries a preset terminal identifier list having a preset association relationship with the calling server identifier from a preset terminal identifier library.

In the embodiment of the invention, a calling server sends calling recommendation information to a recommendation server, wherein the calling recommendation information comprises preset recommendation information, a calling server identifier and a preset terminal identifier list, the recommendation server stores the preset terminal identifier list into a preset terminal identifier library, and after the recommendation server determines the calling server identifier, the preset terminal identifier list corresponding to the calling server identifier is inquired from the preset identifier library.

And S408, the recommendation server matches the terminal identification with a preset terminal identification list.

When the recommendation server queries the preset terminal identifier list, the recommendation server matches the terminal identifier with the preset terminal identifier list.

In the embodiment of the invention, the recommendation server matches the terminal identification with the preset terminal identification list.

And S409, when the terminal identification is successfully matched with the preset terminal identification list, the recommendation server judges that the terminal is the terminal associated with the calling server.

And when the terminal identification is successfully matched with the preset terminal identification list, the recommendation server judges that the terminal is the terminal associated with the calling server.

In the embodiment of the invention, when the terminal identifier is matched with the first preset terminal identifier in the preset terminal identifier list, the recommendation server judges that the terminal is the terminal associated with the calling server.

S410, the recommendation server sends a first response instruction to the terminal, and the first response instruction carries preset recommendation information.

And after the recommendation server judges that the terminal is the terminal associated with the calling server, the recommendation server sends the preset recommendation information corresponding to the calling server to the terminal.

In the embodiment of the invention, the recommendation server searches the preset recommendation information corresponding to the calling server from the local cache, adds the preset recommendation information into the first response instruction, and sends the first response instruction to the terminal.

S411, when the matching of the terminal identification and the preset terminal identification list fails, the recommendation server judges that the terminal is not the terminal associated with the calling server.

And when the matching of the terminal identification and the preset terminal identification list fails, the recommendation server judges that the terminal is not the terminal associated with the calling server.

In the embodiment of the invention, when the terminal identifier is not matched with the first preset terminal identifier in the preset terminal identifier list, the recommendation server judges that the terminal is not the terminal associated with the calling server.

S412, the recommendation server obtains the terminal attribute information of the terminal.

When the recommending server judges that the terminal is not the terminal associated with the calling server, the recommending server acquires the terminal attribute information of the terminal.

In the embodiment of the invention, the recommendation server acquires the terminal attribute information of the terminal.

And S413, the recommendation server calculates a first interest degree of the terminal in preset recommendation information according to the terminal attribute information, wherein the preset recommendation information is recommendation information corresponding to the calling server.

And S414, when the first interest degree reaches the preset interest degree, the recommendation server responds to the recommendation information query instruction and sends a first response instruction to the terminal, wherein the first response instruction carries the preset recommendation information.

After the recommendation server calculates the first interest degree, the recommendation server compares the first interest degree with a preset interest degree, and when the first interest degree reaches the preset interest degree, the recommendation server sends preset recommendation information to the terminal.

S409 to S410 and S411 to S414 are two parallel steps after S408, which are specifically selected according to actual situations, and the embodiment of the present invention is not specifically limited.

S415, the terminal acquires preset recommendation information from the first response instruction.

After the recommendation server sends the first response instruction to the terminal, the terminal needs to acquire the preset recommendation information from the first response instruction.

In the embodiment of the invention, the terminal acquires the preset recommendation information from the first response instruction, and the terminal stores the preset recommendation information into the SDK.

And S416, the terminal displays the preset recommendation information and the calling server identification corresponding to the calling server on a communication connection display interface.

After the terminal acquires the preset recommendation information from the first response instruction, the terminal displays the preset recommendation information and the calling server identification on the communication connection display interface.

Further, as shown in fig. 5, the process of sending the caller recommendation information to the recommendation server by the caller server and updating the caller recommendation information by the recommendation server is as follows:

s501, the calling server sends calling recommendation information to the recommendation server, wherein the calling recommendation information comprises preset recommendation information corresponding to the calling server, calling server identification and a preset terminal identification list having a preset association relation with the calling server.

In the embodiment of the invention, the preset recommendation information comprises an incoming call and an enterprise business card.

In the embodiment of the invention, an enterprise call center uploads an incoming number (a calling server identifier), an outgoing number list (a preset terminal identifier list), an incoming call destination and an enterprise business card corresponding to an enterprise self-operation platform, the enterprise self-operation platform calls an incoming call destination management platform API (application program interface), and the incoming number, the outgoing number list, the incoming call destination and the enterprise business card are sent to the incoming call destination management platform, or the incoming number, the outgoing number list, the incoming call destination and the enterprise business card are sent to the incoming call destination management platform between the enterprise call centers, and a specific sending mode is selected according to actual conditions.

And S502, when the preset query time period is reached, the recommendation server sends a query updating instruction to the calling server.

After the calling server sends the calling recommendation information to the recommendation server, the recommendation server sends a query update instruction to the calling server when the preset query time period is about to be reached.

In the embodiment of the invention, the recommendation server is provided with a preset query time period, and when the preset query time period is up, the recommendation server sends a query updating instruction to the calling server to indicate the calling server to query whether updated calling recommendation information exists.

And S503, the calling server inquires whether the calling recommendation information is updated according to the inquiry updating instruction.

After the recommendation server sends the calling recommendation information to the calling server, the calling server inquires whether the calling recommendation information is updated according to the inquiry updating instruction.

In the embodiment of the invention, the calling server inquires whether the calling recommendation information is updated or not according to the inquiry updating instruction.

Illustratively, the management platform of the incoming call number accesses the enterprise call center to query the incoming call number in real time, or the enterprise synchronizes a call plan to the management platform of the incoming call number periodically from the operation platform or the enterprise call center, or the enterprise configures the call plan from the operation platform, and the management platform of the incoming call number audits the incoming call number, and specifically obtains the incoming call number according to the actual situation, which is not specifically limited in the embodiment of the present invention.

And S504, when the updated calling recommendation information is inquired, the calling server adds the updated calling recommendation information to a second response instruction, wherein the second response instruction is a response instruction for responding to the inquiry update instruction.

And after the calling server inquires the updated calling recommendation information, the calling server adds the updated calling recommendation information to the second response instruction.

In the embodiment of the invention, the calling server adds the updated calling recommendation information to the second response instruction.

And S505, the calling server sends the second response instruction to the recommendation server.

After the calling server adds the updated calling recommendation information to the second response instruction, the calling server sends the second response instruction to the recommendation server.

In the embodiment of the invention, the calling server sends the second response instruction to the incoming call management platform through the API (application program interface) of the incoming call management platform.

In the embodiment of the invention, the calling server returns the update package of the calling recommendation information to the calling destination management platform, so that the calling destination management platform sends the updated preset recommendation information to the terminal according to the updated calling recommendation information.

Illustratively, as shown in fig. 6, the flow of the intelligent pushing of the incoming call is as follows:

1. the enterprise call center or the enterprise uploads the incoming call number, the outgoing call number list, the enterprise business card and the incoming call number to the incoming call number management platform from the operation platform.

2. And the incoming call destination management platform stores the incoming call number, the outgoing call number list, the enterprise business card and the incoming call destination in a local memory.

3. And the terminal receives a communication connection request sent by the enterprise call center.

4. The terminal sends the incoming call number to the SDK.

5. And the SDK searches recommendation information corresponding to the incoming call number from a local cache.

6. And when the SDK does not find the recommendation information from the local cache, the SDK sends the incoming call number and the terminal number to the incoming call destination management platform.

7. And the incoming call destination management platform clusters the terminal numbers according to the attribute information of the terminal numbers and calculates the interest degree of the terminal numbers in the recommendation information.

8. And when the interest degree reaches the preset interest degree, the incoming call destination management platform sends the recommendation information to the SDK.

9. The SDK updates the local cache with the recommendation information.

10. And the SDK sends the recommendation information to the terminal, and the terminal displays the recommendation information and the incoming call number on a communication connection display interface.

11. And when the preset query time is up, the incoming call destination management platform sends a query updating request to the enterprise self-operation platform.

12. When the enterprise inquires updated incoming numbers, outgoing number lists, enterprise business cards or incoming calls from the operation platform, the enterprise self-operation platform sends the updated incoming numbers, outgoing number lists, enterprise business cards or incoming calls to the incoming call management platform.

13. And the incoming call destination management platform updates local cache by using the updated incoming call number, the list of the outgoing call number, the enterprise business card or the incoming call destination.

Example four

An embodiment of the present invention provides a recommendation server 1, as shown in fig. 7, where the recommendation server 1 includes:

the determining unit 10 is configured to determine, when receiving a recommendation information query instruction sent by a terminal, a terminal identifier and a calling server identifier corresponding to the terminal, which are carried by the recommendation information query instruction.

An obtaining unit 11, configured to obtain terminal attribute information of the terminal when it is determined, based on the calling server identifier and the terminal identifier, that the terminal is not a terminal associated with the calling server, where the calling server is a server corresponding to the calling server identifier.

And the calculating unit 12 is configured to calculate a first interest degree of the terminal to preset recommendation information according to the terminal attribute information, where the preset recommendation information is recommendation information corresponding to the calling server.

And the recommending unit 13 is configured to recommend the preset recommendation information to the terminal according to the first interest level, so that the terminal displays the preset recommendation information on a communication connection display interface.

Optionally, based on fig. 7, as shown in fig. 8, the recommendation server 1 further includes: a query unit 14, a matching unit 15 and a judgment unit 16.

The query unit 14 is configured to query a preset terminal identifier list having a preset association relationship with the calling server identifier from a preset terminal identifier library.

The matching unit 15 is configured to match the terminal identifier with the preset terminal identifier list.

The determining unit 16 is configured to determine that the terminal is not a terminal associated with the calling server when the matching between the terminal identifier and the preset terminal identifier list fails.

Optionally, based on fig. 7, as shown in fig. 9, the recommendation server 1 further includes: a first transmission unit 17.

The first sending unit 17 is configured to send a first response instruction to the terminal when it is determined that the terminal is a terminal associated with the calling server, where the first response instruction carries the preset recommendation information.

Optionally, based on fig. 9, as shown in fig. 10, the recommendation server 1 further includes: a first receiving unit 18 and an updating unit 19.

The first receiving unit 18 is configured to receive calling recommendation information sent by the calling server, where the calling recommendation information includes the preset recommendation information, the calling server identifier, and the preset terminal identifier list.

The first sending unit 17 is further configured to send a query update instruction to the calling server when a preset query time period is reached.

The determining unit 10 is further configured to determine, when a second response instruction responding to the query update instruction is received, the updated calling recommendation information carried in the second response instruction.

The updating unit 19 is configured to update the caller recommendation information by using the updated caller recommendation information.

Optionally, the first sending unit 17 is further configured to respond to the recommendation information query instruction when the first interest degree reaches a preset interest degree, and send a first response instruction carrying the preset recommendation information to the terminal.

In practical applications, based on the same inventive concept of the first embodiment and the third embodiment, as shown in fig. 11, the recommendation server 1 may include: a first processor 110, a first memory 111, a first transmitter 112, a first receiver 113, a first communication interface 114, and a first bus 115;

the determining Unit 10, the obtaining Unit 11, the calculating Unit 12, the recommending Unit 13, the querying Unit 14, the matching Unit 15, the determining Unit 16 and the updating Unit 19 may be implemented by a first Processor 110 located on the recommending server 1, the first transmitting Unit 17 may be implemented by a first transmitter 112, the first receiving Unit 18 may be implemented by a first receiver 113, and the Processor 110 may be at least one of an Application Specific Integrated Circuit (ASIC), a Digital Signal Processor (DSP), a Digital Signal Processing Device (DSPD), a Programmable Logic Device (PLD), a Field Programmable Gate Array (FPGA), a Central Processing Unit (CPU), a controller, a microcontroller and a microprocessor. It is understood that, for different devices, the electronic devices for implementing the first processor function may be other devices, and the preferred server 1 further includes a first memory 111, where the first memory 111 is used for storing executable program codes, the program codes including computer operation instructions, and the first memory 111 may include a high-speed RAM memory and may also include a nonvolatile memory, such as at least one disk memory.

The first bus 111 is used for connecting the first processor 110, the first memory 111, the first transmitter 112, the first receiver 113 and the first communication interface 114 and for mutual communication among the devices;

the first communication interface 114 is configured to perform data transmission with an external network element;

the first memory 111 is used for storing instructions and data;

the first transmitter 112 is configured to send the first response instruction to the terminal when it is determined that the terminal is a terminal associated with the calling server, where the first response instruction carries the preset recommendation information;

the first receiver 113 is configured to receive calling recommendation information sent by the calling server, where the calling recommendation information includes the preset recommendation information, the calling server identifier, and the preset terminal identifier list;

the first processor 110, executing the instructions, is configured to: when a recommendation information query instruction sent by a terminal is received, determining a terminal identifier and a calling server identifier which are carried by the recommendation information query instruction and correspond to the terminal;

In practical applications, the first Memory 111 may be a volatile first Memory (volatile Memory), such as a Random-Access Memory (RAM); or a non-volatile second Memory (non-volatile Memory), such as a Read-Only second Memory (ROM), a flash Memory (flash Memory), a Hard Disk (HDD), or a Solid-State Drive (SSD); or a combination of the above types of second memories and provides instructions and data to the first processor 110.

In addition, each functional module in this embodiment may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware or a form of a software functional module.

Based on the understanding that the technical solution of the present embodiment essentially or a part contributing to the prior art, or all or part of the technical solution may be embodied in the form of a software product stored in a storage medium, and include several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) or a processor (processor) to execute all or part of the steps of the method of the present embodiment. And the aforementioned storage medium includes: various media capable of storing program codes, such as a U disk, a removable hard disk, a ROM, a RAM, a magnetic disk, or an optical disk.

The embodiment of the present invention provides a computer-readable storage medium, on which a computer program is stored, for use in the recommendation server 1, wherein the computer program, when executed by the first processor 110, implements the method according to the first embodiment and the third embodiment.

Specifically, the program instructions corresponding to a recommended method in the present embodiment may be stored on a storage medium such as an optical disc, a hard disc, a usb disk, or the like, and when the computer program instructions corresponding to a recommended method in the storage medium are read or executed by an electronic device, the method includes the following steps:

EXAMPLE five

An embodiment of the present invention provides a terminal 2, as shown in fig. 12, where the terminal 2 may include:

the second query unit 20 is configured to query whether there is preset recommendation information corresponding to the calling server when receiving a request for establishing a communication connection sent by the calling server.

A second obtaining unit 21, configured to obtain the preset recommendation information from the recommendation server when the preset recommendation information does not exist.

And the display unit 22 is configured to display the preset recommendation information and the calling server identifier corresponding to the calling server on a communication connection display interface.

Optionally, based on fig. 12, as shown in fig. 13, the terminal 2 further includes: an adding unit 23, a second transmitting unit 24 and a second receiving unit 25.

The adding unit 23 is configured to add the terminal identifier corresponding to the terminal and the calling server identifier to the recommendation information query instruction.

The second sending unit 24 is configured to send the recommendation information query instruction to the recommendation server.

The second receiving unit 25 is configured to receive a first response instruction sent by the recommendation server and responding to the recommendation information query instruction.

The second obtaining unit 21 is specifically configured to obtain the preset recommendation information from the first response instruction.

In practical applications, based on the same inventive concept of the second and third embodiments, as shown in fig. 14, the terminal 2 may include: a second processor 26, a second memory 27, a second transmitter 28, a second receiver 29, a display 210, a second communication interface 211, and a second bus 212;

the second query unit 20, the second obtaining unit 21 and the adding unit 23 may be implemented by a second processor 26 located on the terminal 2, the second sending unit 24 may be implemented by a second transmitter 26, the second receiving unit 25 may be implemented by a second receiver 29, the display 22 may be implemented by a display 210, and the processor 110 may be at least one of an ASIC, a DSP, a DSPD, a PLD, an FPGA, a CPU, a controller, a microcontroller and a microprocessor. It will be appreciated that, for different devices, the electronic means for implementing the above-described first processor function may also be other, and the embodiment of the present invention is not particularly limited, and the terminal 2 further includes a second memory 27, where the second memory 27 is used for storing executable program codes, the program codes including computer operation instructions, and the second memory 27 may include a high-speed RAM memory and may also include a nonvolatile memory, such as at least one disk memory.

The second bus 212 is used for connecting the second processor 26, the second memory 27, the second transmitter 28, the second receiver 29, the display 210 and the second communication interface 211 and for mutual communication among the devices;

the second communication interface 211 is configured to perform data transmission with an external network element;

the second memory 27 for storing instructions and data;

the second transmitter 28 is configured to send the recommendation information query instruction to the recommendation server;

the second receiver 29 is configured to receive a first response instruction sent by the recommendation server and responding to the recommendation information query instruction;

the display 210 is configured to display the preset recommendation information and the calling server identifier corresponding to the calling server on a communication connection display interface;

the second processor 26, executing the instruction, is configured to, when receiving a request for establishing a communication connection sent by a calling server, query whether there is preset recommendation information corresponding to the calling server;

and when the preset recommendation information does not exist, acquiring the preset recommendation information from a recommendation server.

In practical applications, the second memory 27 may be a volatile first memory (volatile memory), such as a RAM, or a non-volatile second memory (non-volatile memory), such as a ROM, a flash memory (flash memory), an HDD or an SSD; or a combination of the above types of second memory and provides instructions and data to the second processor 26.

The embodiment of the present invention provides a computer-readable storage medium, on which a computer program is stored, for application in the terminal 2, and the computer program, when executed by the second processor 26, implements the method according to the second embodiment and the third embodiment.

As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of a hardware embodiment, a software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, optical storage, and the like) having computer-usable program code embodied therein.

The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

The above description is only a preferred embodiment of the present invention, and is not intended to limit the scope of the present invention.

Claims

1. A recommendation method is applied to a recommendation server, and is characterized by comprising the following steps:

calculating a first interest degree of the terminal in preset recommendation information according to the terminal attribute information, wherein the preset recommendation information is recommendation information corresponding to the calling server; the preset recommendation information comprises an incoming call and an enterprise business card;

2. The method according to claim 1, wherein after determining the terminal identifier and the calling server identifier corresponding to the terminal carried by the recommendation information query instruction and before acquiring the terminal attribute information of the terminal, the method further comprises:

3. The method according to claim 1, wherein after determining the terminal identifier and the calling server identifier corresponding to the terminal carried by the recommendation information query instruction, the method further comprises:

4. The method according to claim 1 or 2, wherein before determining the terminal identifier and the calling server identifier corresponding to the terminal carried by the recommendation information query instruction, the method further comprises:

receiving calling recommendation information sent by the calling server, wherein the calling recommendation information comprises the preset recommendation information, the calling server identification and a preset terminal identification list;

5. The method according to claim 1, wherein the recommending the preset recommendation information to the terminal according to the first interest degree comprises:

6. A recommendation method is applied to a terminal, and is characterized in that the method comprises the following steps:

when a communication connection establishing request sent by a calling server is received, inquiring whether preset recommendation information corresponding to the calling server exists or not; the preset recommendation information comprises an incoming call and an enterprise business card;

displaying the preset recommendation information and a calling server identification corresponding to the calling server on a communication connection display interface;

the obtaining of the preset recommendation information from the recommendation server includes:

7. A recommendation server, characterized in that the recommendation server comprises:

the calculating unit is used for calculating a first interest degree of the terminal to preset recommendation information according to the terminal attribute information, wherein the preset recommendation information is recommendation information corresponding to the calling server; the preset recommendation information comprises an incoming call and an enterprise business card;

8. The recommendation server of claim 7, further comprising: the device comprises a first query unit, a matching unit and a judging unit;

9. The recommendation server of claim 7, further comprising: a first transmitting unit;

10. The recommendation server of claim 9, further comprising: a first receiving unit and an updating unit;

the first receiving unit is configured to receive calling recommendation information sent by the calling server, where the calling recommendation information includes the preset recommendation information, the calling server identifier, and a preset terminal identifier list;

11. The recommendation server of claim 9,

the first sending unit is further configured to respond to the recommendation information query instruction when the first interest degree reaches a preset interest degree, and send a first response instruction carrying the preset recommendation information to the terminal.

12. A recommendation server, characterized in that the recommendation server comprises: a first processor, a first memory, and a computer program stored on the memory and executable on the first processor, which when executed by the first processor performs the following:

13. A first computer-readable storage medium, on which a computer program is stored for application to a recommendation server, characterized in that the computer program, when being executed by a processor, is adapted to carry out the method of any one of claims 1 to 5.

14. A terminal, characterized in that the terminal comprises:

the second obtaining unit is used for obtaining the preset recommendation information from the recommendation server when the preset recommendation information does not exist; the preset recommendation information comprises an incoming call and an enterprise business card;

the display unit is used for displaying the preset recommendation information and the calling server identification corresponding to the calling server on a communication connection display interface;

the second sending unit is used for sending the recommendation information query instruction to the recommendation server;

the second receiving unit is used for receiving a first response instruction which is sent by the recommendation server and responds to the recommendation information query instruction;

the second obtaining unit is configured to obtain the preset recommendation information from the first response instruction.

15. A terminal, characterized in that the terminal comprises: a second processor, a display, a second memory, and a computer program stored on the second memory and executable on the second processor, which when executed by the second processor performs the following:

when the preset recommendation information does not exist, acquiring the preset recommendation information from a recommendation server; the display is used for displaying the preset recommendation information and the calling server identification corresponding to the calling server on a communication connection display interface;

16. A second computer-readable storage medium, on which a computer program is stored, for application to a terminal, characterized in that the computer program, when being executed by a processor, carries out the method as claimed in claim 6.