CN109905626A - Long-distance video assisted method and system, the video of POS machine assist originating end and receiving end - Google Patents
Long-distance video assisted method and system, the video of POS machine assist originating end and receiving end Download PDFInfo
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Abstract
The present invention provides the long-distance video assisted method and system, video assistance originating end and receiving end of a kind of POS machine, comprising the following steps: receives the status information and operational order of the POS machine that associated POS machine is sent by serial ports；The status information and operational order of long-distance video request and the POS machine are sent to server；Video is established with long-distance video receiving end based on the server to connect, and operates remote assistance to obtain the POS machine of the long-distance video receiving end.Long-distance video assisted method and system, the video of POS machine of the invention assist originating end and receiving end that can carry out the POS machine instruction of real-time online based on the mode of long-distance video, and safely and effectively, greatly the user experience is improved.
Description
Technical field
The present invention relates to the technical fields of network communication, a kind of long-distance video assisted method more particularly to POS machine and
System, video assist originating end and receiving end.
Background technique
POS machine is the holder's magnetic strip information read on bank card by card reader, inputs trade gold by POS operator
Volume, holder input personally identifiable information (i.e. password), these information are passed through unionpay center, system, Shang Song issuing bank by POS machine
System completes on-line transaction, provides the information of success or not, and print corresponding bill.POS machine application realize credit card,
The online consumption of the bank cards such as debit card, ensure that transaction safely, quickly and accurately, avoid manual query blacklist and pressure
Many and diverse labour such as single, improves work efficiency.
POS machine has been widely used for various payment occasions and channel at present.However, when client meets in POS machine use
When to problem, remote guide can not be obtained, can only be seeked advice from by way of phone；And distal end instructs the personnel due to can not
It learns the real-time service condition of POS machine and accurate guidance cannot be provided.If using the guidance of the modes to distal end such as take pictures, image
Personnel send the real time information of POS machine, then there is the risk of sensitive information leakage.
Summary of the invention
In view of the foregoing deficiencies of prior art, the purpose of the present invention is to provide a kind of long-distance video of POS machine associations
Aid method and system, video assist originating end and receiving end, and the POS machine of real-time online can be carried out based on the mode of long-distance video
Instruction, safely and effectively, greatly the user experience is improved.
In order to achieve the above objects and other related objects, the present invention provides a kind of long-distance video assisted method of POS machine, packet
It includes following steps: receiving the status information and operational order of the POS machine that associated POS machine is sent by serial ports；It sends long-range
The status information and operational order of video request and the POS machine are to server；It is received based on the server and long-distance video
Video connection is established at end, operates remote assistance to obtain the POS machine of the long-distance video receiving end.
In one embodiment of the invention, by the status information and operation of the POS machine by way of unidirectional no-protocol stack
Instruction is sent to the server.
Accordingly, the long-distance video that the present invention provides a kind of POS machine assists system, including receiving module, sending module and
Video link block；
The receiving module is used to receive the status information and operation for the POS machine that associated POS machine is sent by serial ports
Instruction；
The sending module is used to send long-distance video request and the status information and operational order of the POS machine extremely service
Device；
The video link block is used to establish video with long-distance video receiving end based on the server and connect, to obtain
The POS machine of the long-distance video receiving end operates remote assistance.
In one embodiment of the invention, the receiving module is by way of unidirectional no-protocol stack by the shape of the POS machine
State information and operational order are sent to the server.
The present invention provides a kind of long-distance video originating end, including communicator, processor and memory；
The communicator is used to carry out unidirectional serial communication with associated POS；
The memory is for storing computer program；
The processor is used to execute the computer program of the memory storage, so that the long-distance video originating end is held
The long-distance video assisted method of the above-mentioned POS machine of row.
The present invention provides a kind of long-distance video assisted method of POS machine, comprising the following steps:
Receive the status information and operation of the long-distance video request and POS machine of the long-distance video originating end that server forwarding comes
Instruction；
Video is established with the long-distance video originating end to connect；
The real-time status image of status information and operational order building POS machine based on the POS machine；
It is connected based on the video, Xiang Suoshu long-distance video originating end provides POS machine and operates remote assistance.
Accordingly, the long-distance video that the present invention provides a kind of POS machine assists system, including receiving module, link block, structure
Model block and assistance module；
The receiving module is used to receive the long-distance video request and POS machine for the long-distance video originating end that server forwarding comes
Status information and operational order；
The link block is connect for establishing video with the long-distance video originating end；
Real-time status of the building module for status information and operational order building POS machine based on the POS machine
Image；
The assistance module is used to connect based on the video, and it is remote that Xiang Suoshu long-distance video originating end provides POS machine operation
Journey is assisted.
The present invention provides a kind of long-distance video receiving end, including communicator, processor and memory；
The communicator is used for and server communication；
The memory is for storing computer program；
The processor is used to execute the computer program of the memory storage, so that the long-distance video receiving end is held
The long-distance video assisted method of the above-mentioned POS machine of row.
Finally, the long-distance video that the present invention provides a kind of POS machine assists system, including above-mentioned long-distance video originating end,
Above-mentioned long-distance video receiving end and server；
The server is used to receive the state of long-distance video request and POS machine that the long-distance video originating end is sent
Information and operational order, and the status information and operational order that forward long-distance video request and the POS machine are to described remote
Journey video receiver.
In one embodiment of the invention, the server requests the long-distance video and the POS according to preset rules
The status information and operational order of machine are sent to matched long-distance video receiving end.
As described above, the long-distance video assisted method and system of POS machine of the invention, video assist originating end and reception
End, has the advantages that
(1) realize that video assists the canal of the long-distance video interaction between originating end and video assistance receiving end by server
Road can show the real-time status of POS in video assistance receiving end, to realize the POS machine instruction of real-time online；
(2) risk of sensitive information leakage is avoided, safely and effectively, greatly the user experience is improved；
(3) make it possible that POS machine carries increasingly complex business.
Detailed description of the invention
Fig. 1 is shown as flow chart of the long-distance video assisted method of POS machine of the invention in an embodiment；
The long-distance video that Fig. 2 is shown as POS machine of the invention assists structural schematic diagram of the system in an embodiment；
Fig. 3 is shown as video of the invention and assists structural schematic diagram of the originating end in an embodiment；
Fig. 4 is shown as flow chart of the long-distance video assisted method of POS machine of the invention in another embodiment；
The long-distance video that Fig. 5 is shown as POS machine of the invention assists structural schematic diagram of the system in another embodiment；
Fig. 6 is shown as video of the invention and assists structural schematic diagram of the originating end in an embodiment；
The long-distance video that Fig. 7 is shown as POS machine of the invention assists structural schematic diagram of the system in another embodiment.
Component label instructions
21 receiving modules
22 sending modules
23 video link blocks
31 communicators
32 processors
33 memories
51 receiving modules
52 link blocks
53 building modules
54 assistance modules
61 communicators
62 processors
63 memories
71 long-distance video originating ends
72 long-distance video receiving ends
73 servers
Specific embodiment
Illustrate embodiments of the present invention below by way of specific specific example, those skilled in the art can be by this specification
Other advantages and efficacy of the present invention can be easily understood for disclosed content.The present invention can also pass through in addition different specific realities
The mode of applying is embodied or practiced, the various details in this specification can also based on different viewpoints and application, without departing from
Various modifications or alterations are carried out under spirit of the invention.It should be noted that in the absence of conflict, following embodiment and implementation
Feature in example can be combined with each other.
It should be noted that illustrating the basic structure that only the invention is illustrated in a schematic way provided in following embodiment
Think, only shown in schema then with related component in the present invention rather than component count, shape and size when according to actual implementation
Draw, when actual implementation kenel, quantity and the ratio of each component can arbitrarily change for one kind, and its assembly layout kenel
It is likely more complexity.
Long-distance video assisted method and system, the video of POS machine of the invention assist originating end and receiving end that can be based on
The mode of long-distance video carries out the POS machine instruction of real-time online, avoids the risk of sensitive information leakage, safely and effectively,
Greatly the user experience is improved；It is safe and effective to make it possible that POS machine carries increasingly complex business.
As shown in Figure 1, in an embodiment, in long-distance video originating end, the long-distance video assistance side of POS machine of the invention
Method the following steps are included:
Step S11, the status information and operational order of the POS machine that associated POS machine is sent by serial ports are received.
Specifically, long-distance video originating end is associated by way of binding with POS machine, is carried out by serial ports therebetween
Communication.The status information and operational order that POS machine sends POS machine by serial ports in real time are to long-distance video originating end.Wherein, POS
The status information of machine includes waiting swipe the card state, state of swiping the card, Password Input state, pay status etc.；The operation of POS machine refers to
Enable includes swipe the card instruction, input cipher instruction, payment instruction etc..
In one embodiment of the invention, long-distance video originating end is by way of unidirectional no-protocol stack by the POS machine
Status information and operational order are sent to the server.Unidirectional no-protocol stack, which refers to, refers to the status information of POS machine and operation
It enables and being transferred on server unidirectional, undampedly, not only maintained physical segregation state between POS machine and server in this way, but also reach
To the purpose of the system integration and information sharing.It should be noted that POS machine only sends out the status information of itself and operational order
It send to server, is not related to the private informations such as card number, password.
Step S12, the status information and operational order of long-distance video request and the POS machine are sent to server.
Specifically, when POS machine use encounters problems, long-distance video is sent by long-distance video originating end and is requested to servicing
Device, while the status information of the POS machine and operational order are also sent to server, so that long-distance video receiving end is accurate
The use state for solving POS machine, provides Informational support to provide remote assistance.
Step S13, it establishes video with long-distance video receiving end based on the server to connect, to obtain the long-distance video
The POS machine of receiving end operates remote assistance.
Specifically, under the function served as bridge of the server, long-distance video originating end is established with long-distance video receiving end
Video connection.Meanwhile the status information of the POS machine and operational order are sent to long-distance video receiving end by the server,
So that long-distance video receiving end generates remote assistance information, and it is sent to long-distance video originating end in such a way that video connects,
To assist user to solve the problems, such as to encounter in POS machine use process.Wherein, remote assistance information can be an artificially generated,
It is automatically generated by the status information and operational order of analyzing the POS machine.
As shown in Fig. 2, assisting system in the long-distance video of long-distance video originating end, POS machine of the invention in an embodiment
System includes receiving module 21, sending module 22 and video link block 23.
The status information and operation that receiving module 21 is used to receive the POS machine that associated POS machine is sent by serial ports refer to
It enables.
Specifically, long-distance video originating end is associated by way of binding with POS machine, is carried out by serial ports therebetween
Communication.The status information and operational order that POS machine sends POS machine by serial ports in real time are to long-distance video originating end.Wherein, POS
The status information of machine includes waiting swipe the card state, state of swiping the card, Password Input state, pay status etc.；The operation of POS machine refers to
Enable includes swipe the card instruction, input cipher instruction, payment instruction etc..
In one embodiment of the invention, by the status information and operation of the POS machine by way of unidirectional no-protocol stack
Instruction is sent to the server.Unidirectional no-protocol stack refers to the status information of POS machine and operational order unidirectional, undampedly
It is transferred on server, had not only maintained physical segregation state between POS machine and server in this way, but also reach the system integration and information
Shared purpose.It should be noted that the status information of itself and operational order are only sent to server by POS machine, not
It is related to the private informations such as card number, password.
Sending module 22 is connected with receiving module 21, for sending the status information of long-distance video request and the POS machine
With operational order to server.
Specifically, when POS machine use encounters problems, long-distance video is sent by long-distance video originating end and is requested to servicing
Device, while the status information of the POS machine and operational order are also sent to server, so that long-distance video receiving end is accurate
The use state for solving POS machine, provides Informational support to provide remote assistance.
Video link block 23 is connected with sending module 22, for being established based on the server and long-distance video receiving end
Video connection operates remote assistance to obtain the POS machine of the long-distance video receiving end.
Specifically, under the function served as bridge of the server, long-distance video originating end is established with long-distance video receiving end
Video connection.Meanwhile the status information of the POS machine and operational order are sent to long-distance video receiving end by the server,
So that long-distance video receiving end generates remote assistance information, and it is sent to long-distance video originating end in such a way that video connects,
To assist user to solve the problems, such as to encounter in POS machine use process.Wherein, remote assistance information can be an artificially generated,
It is automatically generated by the status information and operational order of analyzing the POS machine.
It should be noted that it should be understood that the modules of system above division be only a kind of logic function division,
It can completely or partially be integrated on a physical entity in actual implementation, it can also be physically separate.And these modules can be with
All realized by way of processing element calls with software；It can also all realize in the form of hardware；It can also part mould
Block realizes that part of module passes through formal implementation of hardware by way of processing element calls software.For example, x module can be
The processing element individually set up also can integrate and realize in some chip of above-mentioned apparatus, in addition it is also possible to program generation
The form of code is stored in the memory of above-mentioned apparatus, is called by some processing element of above-mentioned apparatus and is executed the above x mould
The function of block.The realization of other modules is similar therewith.Furthermore these modules completely or partially can integrate together, can also be only
It is vertical to realize.Processing element described here can be a kind of integrated circuit, the processing capacity with signal.During realization,
Each step of the above method or the above modules can be by the integrated logic circuits of the hardware in processor elements or soft
The instruction of part form is completed.
For example, the above module can be arranged to implement one or more integrated circuits of above method, such as:
One or more specific integrated circuits (ApplicationSpecificIntegratedCircuit, abbreviation ASIC), or, one
Or multi-microprocessor (digitalsingnalprocessor, abbreviation DSP), or, one or more field-programmable gate array
Arrange (FieldProgrammableGateArray, abbreviation FPGA) etc..For another example, when some above module is dispatched by processing element
When the form of program code is realized, which can be general processor, such as central processing unit
(CentralProcessingUnit, abbreviation CPU) or it is other can be with the processor of caller code.For another example, these modules can
To integrate, realized in the form of system on chip (system-on-a-chip, abbreviation SOC).
As shown in figure 3, in an embodiment alternatively, long-distance video originating end of the invention includes communicator 31, processor 32
And memory 33.
The communicator 31 is used to carry out unidirectional serial communication with associated POS.
The memory 33 is for storing computer program.
Preferably, to include: that ROM, RAM, magnetic or disk etc. are various can store program code with the memory 33
Medium.
The processor 32 is connected with the communicator 31 and the memory 33, stores for executing the memory 33
Computer program so that the long-distance video originating end executes the long-distance video assisted method of above-mentioned POS machine.
Preferably, the processor 32 can be general processor, including central processing unit
(CentralProcessingUnit, abbreviation CPU), network processing unit (NetworkProcessor, abbreviation NP) etc.；It can be with
It is digital signal processor (DigitalSignalProcessing, abbreviation DSP), specific integrated circuit
(ApplicationSpecificIntegratedCircuit, abbreviation ASIC), field programmable gate array (Field-
ProgrammableGateArray, abbreviation FPGA) either other programmable logic device, discrete gate or transistor logic device
Part, discrete hardware components.
As shown in figure 4, in long-distance video receiving end, in an embodiment, the long-distance video assistance side of POS machine of the invention
Method the following steps are included:
Step S41, the long-distance video request for the long-distance video originating end that server forwarding comes and the state letter of POS machine are received
Breath and operational order.
Specifically, long-distance video receiving end is communicated by way of wire communication or wireless communication with server, and
The status information and operational order of the long-distance video request and POS machine of the long-distance video originating end that forwarding comes are received from server.
Step S42, video is established with the long-distance video originating end to connect.
Specifically, it is requested based on the long-distance video, long-distance video originating end and long-distance video receiving end establish video
Connection.
Step S43, the real-time status image of status information and operational order building POS machine based on the POS machine.
Specifically, long-distance video receiving end carries out POS according to the status information and operational order of the POS machine received
The reconstruct of machine real-time status, to obtain the real time status information of POS machine, i.e., long-distance video receiving end can real time inspection arrive
The state of POS machine, thus for long-distance video assistance provide directly, open-and-shut Informational support.
Step S44, it is connected based on the video, Xiang Suoshu long-distance video originating end provides POS machine and operates remote assistance.
Specifically, when obtaining remote assistance information by way of artificial or intellectual analysis, long-distance video receiving end is logical
The mode for crossing video provides the remote assistance information that POS machine operates to the long-distance video originating end.
As shown in figure 5, in an embodiment, the present invention provides a kind of long-distance video of POS machine in long-distance video receiving end
Assistance system includes receiving module 51, link block 52, building module 53 and assistance module 54.
Receiving module 51 is used to receive the long-distance video request and POS machine for the long-distance video originating end that server forwarding comes
Status information and operational order.
Specifically, long-distance video receiving end is communicated by way of wire communication or wireless communication with server, and
The status information and operational order of the long-distance video request and POS machine of the long-distance video originating end that forwarding comes are received from server.
Link block 52 is connected with receiving module 51, connect for establishing video with the long-distance video originating end.
Specifically, it is requested based on the long-distance video, long-distance video originating end and long-distance video receiving end establish video
Connection.
Building module 53 is connected with receiving module 51, for status information and operational order building based on the POS machine
The real-time status image of POS machine.
Specifically, long-distance video receiving end carries out POS according to the status information and operational order of the POS machine received
The reconstruct of machine real-time status, to obtain the real time status information of POS machine, i.e., long-distance video receiving end can real time inspection arrive
The state of POS machine, thus for long-distance video assistance provide directly, open-and-shut Informational support.
Assistance module 54 is connected with link block 52, for being connected based on the video, Xiang Suoshu long-distance video originating end
POS machine is provided and operates remote assistance.
Specifically, when obtaining remote assistance information by way of artificial or intellectual analysis, long-distance video receiving end is logical
The mode for crossing video provides the remote assistance information that POS machine operates to the long-distance video originating end.
It should be noted that it should be understood that the modules of system above division be only a kind of logic function division,
It can completely or partially be integrated on a physical entity in actual implementation, it can also be physically separate.And these modules can be with
All realized by way of processing element calls with software；It can also all realize in the form of hardware；It can also part mould
Block realizes that part of module passes through formal implementation of hardware by way of processing element calls software.For example, x module can be
The processing element individually set up also can integrate and realize in some chip of above-mentioned apparatus, in addition it is also possible to program generation
The form of code is stored in the memory of above-mentioned apparatus, is called by some processing element of above-mentioned apparatus and is executed the above x mould
The function of block.The realization of other modules is similar therewith.Furthermore these modules completely or partially can integrate together, can also be only
It is vertical to realize.Processing element described here can be a kind of integrated circuit, the processing capacity with signal.During realization,
Each step of the above method or the above modules can be by the integrated logic circuits of the hardware in processor elements or soft
The instruction of part form is completed.
For example, the above module can be arranged to implement one or more integrated circuits of above method, such as:
One or more specific integrated circuits (ApplicationSpecificIntegratedCircuit, abbreviation ASIC), or, one
Or multi-microprocessor (digitalsingnalprocessor, abbreviation DSP), or, one or more field-programmable gate array
Arrange (FieldProgrammableGateArray, abbreviation FPGA) etc..For another example, when some above module is dispatched by processing element
When the form of program code is realized, which can be general processor, such as central processing unit
(CentralProcessingUnit, abbreviation CPU) or it is other can be with the processor of caller code.For another example, these modules can
To integrate, realized in the form of system on chip (system-on-a-chip, abbreviation SOC).
As shown in fig. 6, in an embodiment, long-distance video receiving end of the invention include communicator 61, processor 62 and
Memory 63.
The communicator 61 is used for and server communication.
Specifically, the communicator 61 passes through wired or wireless mode and server communication.
The memory 63 is for storing computer program.
Preferably, to include: that ROM, RAM, magnetic or disk etc. are various can store program code with the memory 63
Medium.
The processor 62 is connected with the communicator 61 and the memory 63, for executing the memory storage
Computer program, so that the long-distance video receiving end executes the long-distance video assisted method of above-mentioned POS machine.
Preferably, the processor 62 can be general processor, including central processing unit
(CentralProcessingUnit, abbreviation CPU), network processing unit (NetworkProcessor, abbreviation NP) etc.；It can be with
It is digital signal processor (DigitalSignalProcessing, abbreviation DSP), specific integrated circuit
(ApplicationSpecificIntegratedCircuit, abbreviation ASIC), field programmable gate array (Field-
ProgrammableGateArray, abbreviation FPGA) either other programmable logic device, discrete gate or transistor logic device
Part, discrete hardware components.
As shown in fig. 7, in an embodiment, it includes above-mentioned long-range that the long-distance video of POS machine of the invention, which assists system,
Video originating end 71, above-mentioned long-distance video receiving end 72 and server 73.
The server 73 is used to receive the shape of long-distance video request and POS machine that the long-distance video originating end is sent
State information and operational order, and the status information and operational order that forward long-distance video request and the POS machine are to described
Long-distance video receiving end.
In one embodiment of the invention, the server requests the long-distance video and the POS according to preset rules
The status information and operational order of machine are sent to matched long-distance video receiving end.For example, the server asks long-distance video
Ask distribution to idle long-distance video receiving end；For another example long-distance video request is sent to by the server belongs to same area
The long-distance video receiving end in domain.
In one embodiment of the invention, long-distance video originating end and long-distance video receiving end can be used smart phone, put down
The intelligent terminals such as plate computer.
Come the long-distance video assisted method and system of the POS machine that the present invention is further explained below by specific embodiment.
In this embodiment, client carries out a transferred account service in POS machine, specifically includes the following steps:
1) client does not know how to operate transferred account service in POS machine, on the visualization interface of long-distance video originating end
Click " remote assistance " button；
2) the remote assistance request of long-distance video originating end is put into queue queue by server, and long-distance video is waited in line to connect
The business of answering of attending a banquet of receiving end；
3) after the call establishment of long-distance video receiving end, the video and audio intercommunication of both sides is established, client needs to statement application of attending a banquet
It asks；
4) it attends a banquet after understanding customer demand, by the visualization interface on long-distance video receiving end, checks POS machine state simultaneously
Only fall client to operate step by step；
5) client terminates to assist after completing cooperation.
In conclusion the long-distance video assisted method and system of POS machine of the invention, video assist originating end and receiving end
The channel that the long-distance video interaction that video assists originating end and video to assist between receiving end is realized by server, can regard
Frequency assists the real-time status of receiving end displaying POS, to realize the POS machine instruction of real-time online；Avoid sensitive information
The risk of leakage, safely and effectively, greatly the user experience is improved；Make it possible that POS machine carries increasingly complex business.
So the present invention effectively overcomes various shortcoming in the prior art and has high industrial utilization value.
The above-described embodiments merely illustrate the principles and effects of the present invention, and is not intended to limit the present invention.It is any ripe
The personage for knowing this technology all without departing from the spirit and scope of the present invention, carries out modifications and changes to above-described embodiment.Cause
This, institute is complete without departing from the spirit and technical ideas disclosed in the present invention by those of ordinary skill in the art such as
At all equivalent modifications or change, should be covered by the claims of the present invention.
Claims (10)
1. a kind of long-distance video assisted method of POS machine, which comprises the following steps:
Receive the status information and operational order of the POS machine that associated POS machine is sent by serial ports；
The status information and operational order of long-distance video request and the POS machine are sent to server；
It establishes video with long-distance video receiving end based on the server to connect, to obtain the POS of the long-distance video receiving end
Machine operates remote assistance.
2. the long-distance video assisted method of POS machine according to claim 1, which is characterized in that pass through unidirectional no-protocol stack
Mode the status information of the POS machine and operational order are sent to the server.
3. a kind of long-distance video of POS machine assists system, which is characterized in that connected including receiving module, sending module with video
Module；
The receiving module is used to receive the status information and operational order for the POS machine that associated POS machine is sent by serial ports；
The sending module is used to send the status information and operational order of long-distance video request and the POS machine to server；
The video link block is used to establish video with long-distance video receiving end based on the server and connect, described in obtaining
The POS machine of long-distance video receiving end operates remote assistance.
4. the long-distance video of POS machine according to claim 3 assists system, which is characterized in that the receiving module passes through
The status information of the POS machine and operational order are sent to the server by the mode of unidirectional no-protocol stack.
5. a kind of long-distance video originating end, which is characterized in that including communicator, processor and memory；
The communicator is used to carry out unidirectional serial communication with associated POS；
The memory is for storing computer program；
The processor is used to execute the computer program of the memory storage, so that the long-distance video originating end right of execution
Benefit require 1 or 2 described in POS machine long-distance video assisted method.
6. a kind of long-distance video assisted method of POS machine, which comprises the following steps:
It receives the long-distance video request for the long-distance video originating end that server forwarding comes and the status information of POS machine and operation refers to
It enables；
Video is established with the long-distance video originating end to connect；
The real-time status image of status information and operational order building POS machine based on the POS machine；
It is connected based on the video, Xiang Suoshu long-distance video originating end provides POS machine and operates remote assistance.
7. the long-distance video of POS machine a kind of assists system, which is characterized in that including receiving module, link block, building module and
Assistance module；
The receiving module is used to receive the shape of the long-distance video request and POS machine for the long-distance video originating end that server forwarding comes
State information and operational order；
The link block is connect for establishing video with the long-distance video originating end；
Real-time status image of the building module for status information and operational order building POS machine based on the POS machine；
The assistance module is used to connect based on the video, and Xiang Suoshu long-distance video originating end provides POS machine operation long-range association
It helps.
8. a kind of long-distance video receiving end, which is characterized in that including communicator, processor and memory；
The communicator is used for and server communication；
The memory is for storing computer program；
The processor is used to execute the computer program of the memory storage, so that long-distance video receiving end right of execution
Benefit require 6 described in POS machine long-distance video assisted method.
9. a kind of long-distance video of POS machine assists system, which is characterized in that initiated including the long-distance video described in claim 5
End, long-distance video receiving end according to any one of claims 8 and server；
The server is used to receive the status information of long-distance video request and POS machine that the long-distance video originating end is sent
And operational order, and the status information and operational order that forward long-distance video request and the POS machine are to the long-range view
Frequency receiving end.
10. the long-distance video of POS machine according to claim 9 assists system, which is characterized in that the server is according to pre-
If the status information and operational order of long-distance video request and the POS machine are sent to matched long-distance video and connect by rule
Receiving end.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711292869.8A CN109905626B (en) | 2017-12-08 | 2017-12-08 | Remote video assistance method and system for POS machine, video assistance initiating end and receiving end |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
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