CN109872470A - A kind of self-help teller machine working method, system and device - Google Patents

A kind of self-help teller machine working method, system and device Download PDF

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Publication number
CN109872470A
CN109872470A CN201910200817.6A CN201910200817A CN109872470A CN 109872470 A CN109872470 A CN 109872470A CN 201910200817 A CN201910200817 A CN 201910200817A CN 109872470 A CN109872470 A CN 109872470A
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China
Prior art keywords
user
processor
target user
data base
teller machine
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Pending
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CN201910200817.6A
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Chinese (zh)
Inventor
刘咏梅
祁桐
杜鑫
刘媛媛
吴成帅
刘学
沈烨
钟文
康泰
周晓锋
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China Construction Bank Corp
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China Construction Bank Corp
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Priority to CN201910200817.6A priority Critical patent/CN109872470A/en
Publication of CN109872470A publication Critical patent/CN109872470A/en
Pending legal-status Critical Current

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Abstract

This application provides a kind of self-help teller machine working method, system and device, the self-help teller machine includes: automatic teller machine main body and the proximity sensor that automatic teller machine main body circumference is arranged in;The automatic teller machine main body includes: shell, is embedded the touch screen displays in portion, the processor of camera and setting inside the housing on the shell;The processor is electrically connected with touch screen displays and camera respectively;The described method includes: processor gets user after signal by proximity sensor, the camera is driven to take pictures, to obtain user picture;Processor carries out image recognition to the user picture, to determine whether the target user in user picture is the user being pre-stored in historical data base;If the target user is present in historical data base, the operational terminal in the outlet where processor to the automatic teller machine main body sends prompting message.

Description

A kind of self-help teller machine working method, system and device
Technical field
This application involves financial business fields, in particular to a kind of self-help teller machine working method, system and dress It sets.
Background technique
Currently, the portfolio of bank is consequently increased with the raising that people take in, banking personnel are client's progress A part of traffic diversion in the Traditional business models that manual service is handled carries out self-service industry using self-help teller machine by client The mode that business is handled.
In the prior art, it is all visitor in window that the business model of bank, which is largely staff's major part of outlet, Family handling bank business is responsible for carrying out the marketing of financial product to client by customer manager, but sometimes due to customer manager Numerous clients can not be serviced in time in first time, the financial product marketing efficiency for causing bank is too low.
Summary of the invention
In view of this, the application's is designed to provide a kind of self-help teller machine working method, system and device, for solving The problem of certainly bank personnel can not grasp customer information in time in the prior art.Bank personnel can be made to obtain client's letter in time Breath carries out precision marketing, improves marketing efficiency.
In a first aspect, the embodiment of the present application provides a kind of self-help teller machine working method, the self-help teller machine includes: Automatic teller machine main body and the proximity sensor that automatic teller machine main body circumference is set;The automatic teller machine main body includes: shell, is embedded The touch screen displays of shell upper, the processor of camera and setting inside the housing;The processor is shown with touch screen respectively Device and camera are electrically connected;
This method comprises:
Processor gets user after signal by proximity sensor, and the camera is driven to take pictures, with Obtain user picture;
Processor carries out image recognition to the user picture, to determine whether the target user in user picture prestores User in historical data base;
Business net if the target user is present in historical data base, where from processor to the automatic teller machine main body Operational terminal in point sends prompting message.
With reference to first aspect, the embodiment of the present application provides the first possible embodiment of first aspect, wherein place It manages device and image recognition is carried out to the user picture, to determine whether the target user in user picture is to be pre-stored in historical data User in library, comprising:
Processor carries out foreground extraction to the user picture, to determine the foreground image of target user;
Processor compares the foreground image and the user images in the historical data base, with the determination mesh Mark whether user is the user being pre-stored in historical data base.
With reference to first aspect, the embodiment of the present application provides second of possible embodiment of first aspect, wherein also Include:
If the target user is present in historical data base, processor historical information according to corresponding to target user Determine the first pushed information;The historical information include it is below any one or more: the identity information of target user, target The historical operation record of the historical operation record of user, other users identical with target user's type;
Processor shows initial operation interface and first pushed information by touch screen displays simultaneously.
With reference to first aspect, the embodiment of the present application provides the third possible embodiment of first aspect, wherein also Include:
If the target user is present in historical data base, processor shows initial behaviour by touch screen displays simultaneously Make interface;
The body of operational order and target user that processor is assigned according to target user for the initial operation interface Part information determines the second pushed information;
Processor shows that described second pushes away after the touch screen displays enter and wait interface on a touch-screen display It delivers letters breath.
With reference to first aspect, the embodiment of the present application provides the 4th kind of possible embodiment of first aspect, wherein also Include:
If the target user is not present in historical data base, processor is shown on a touch-screen display reads identity The prompt information of card;
Processor obtains the credit card information of target user by card reader;
Processor judges whether target user is the user being pre-stored in historical data base according to the credit card information;
If processor according to the credit card information, judges that target user is the user being pre-stored in historical data base, then Operational terminal in outlet where from processor to the automatic teller machine main body sends prompting message.
The 4th kind of possible embodiment with reference to first aspect, the embodiment of the present application provide the 5th kind of first aspect Possible embodiment, wherein further include:
If it is the user being pre-stored in historical data base that processor, which according to the credit card information, judges target user not, Then processor determines other users identical with target user's type according to identity information entrained in the credit card information Historical operation record;
Processor determines third push letter according to the historical operation record of other users identical with target user's type Breath;
Processor starts in the business operation that target user is carried out, and enters after waiting interface, shows in touch screen The third pushed information is shown on device.
With reference to first aspect, the embodiment of the present application provides the 6th kind of possible embodiment of first aspect, wherein also Include:
Prompting message include it is below any one or more: the identity information of user, the pushed information of determination, user Historical operational information.
Second aspect, the embodiment of the present application provide a kind of system of self-help teller machine work, which includes: processor And operational terminal,
The processor, for getting user after signal by proximity sensor, driving camera is clapped According to obtain user picture;And image recognition is carried out to the user picture, to determine the target user in user picture It whether is the user being pre-stored in historical data base;And if the target user is present in historical data base, processor Operational terminal into the outlet where the automatic teller machine main body sends prompting message;
The operational terminal, the prompting message sent for receiving and receiving the processor.
The third aspect, the embodiment of the present application provide a kind of device of self-help teller machine work, which includes:
Module is obtained, for getting user after signal by proximity sensor, the camera is driven to carry out It takes pictures, to obtain user picture;
Matching module, for being with the target user determined in user picture to user picture progress image recognition No is the user being pre-stored in historical data base;
First information module is used for if the target user is present in historical data base to the automatic teller machine main body Operational terminal in the outlet at place sends prompting message.
According to the third aspect, the embodiment of the present application provides the first possible embodiment of the third aspect, wherein should Device further include:
Cue module is shown on a touch-screen display if being not present in historical data base for the target user Read the prompt information of ID card;
Read module, for obtaining the credit card information of target user by card reader;
Judgment module, for judging whether target user is pre-stored in historical data base according to the credit card information User;
Second information module, if according to the credit card information, for judging that target user is to be pre-stored in historical data User in library, then the operational terminal into the outlet where the automatic teller machine main body sends prompting message.
A kind of self-help teller machine working method, system and the device that the embodiment of the present application proposes, by detecting that user leans on After close, take pictures to user, user is identified, whether confirmation user is the user being pre-stored in historical data base, if The target user is present in historical data base, then the operational terminal hair into the outlet where the automatic teller machine main body Send prompting message.The self-help teller machine working method that the embodiment of the present application is proposed makes bank personnel obtain client's letter in time Breath carries out precision marketing, improves marketing accuracy.
To enable the above objects, features, and advantages of the application to be clearer and more comprehensible, preferred embodiment is cited below particularly, and cooperate Appended attached drawing, is described in detail below.
Detailed description of the invention
Technical solution in ord to more clearly illustrate embodiments of the present application, below will be to needed in the embodiment attached Figure is briefly described, it should be understood that the following drawings illustrates only some embodiments of the application, therefore is not construed as pair The restriction of range for those of ordinary skill in the art without creative efforts, can also be according to this A little attached drawings obtain other relevant attached drawings.
Fig. 1 is a kind of flow diagram of self-help teller machine working method provided by the embodiments of the present application;
Fig. 2 is a kind of structural schematic diagram of self-help teller machine work system provided by the embodiments of the present application;
Fig. 3 is a kind of structural schematic diagram of self-help teller machine equipment provided by the embodiments of the present application;
Fig. 4 is the structural schematic diagram of another self-help teller machine equipment provided by the embodiments of the present application;
Fig. 5 is a kind of structural schematic diagram of computer equipment provided by the embodiments of the present application.
Specific embodiment
To keep the purposes, technical schemes and advantages of the embodiment of the present application clearer, below in conjunction with the embodiment of the present application Middle attached drawing, the technical scheme in the embodiment of the application is clearly and completely described, it is clear that described embodiment is only It is some embodiments of the present application, instead of all the embodiments.The application being usually described and illustrated herein in the accompanying drawings is real The component for applying example can be arranged and be designed with a variety of different configurations.Therefore, below to the application's provided in the accompanying drawings The detailed description of embodiment is not intended to limit claimed scope of the present application, but is merely representative of the selected reality of the application Apply example.Based on embodiments herein, those skilled in the art institute obtained without making creative work There are other embodiments, shall fall in the protection scope of this application.
The embodiment of the present application provides a kind of self-help teller machine working method, and above-mentioned self-help teller machine includes: teller owner Body and the proximity sensor that automatic teller machine main body circumference is set;Above-mentioned automatic teller machine main body includes: shell, is embedded portion on the shell Touch screen displays, camera and setting processor inside the housing;Above-mentioned processor respectively with touch screen displays and camera shooting Head is electrically connected.
Specifically, which be arranged in the business hall of bank, and bank clerk is facilitated to carry out in time Marketing.
Wherein, proximity sensor can be photoelectric sensor, infrared sensor etc..
For example, photoelectric sensor is arranged on the wall around automatic teller machine, or in fan on the ground in front of automatic teller machine Photoelectric sensor is equally spacedly arranged every a distance in shape, or divides at away from ground 10cm in the front housing half of automatic teller machine Infrared sensor is uniformly arranged in horizontal direction, which kind of proximity sensor is the application for using and how to be positioned proximate to Formula sensor not limits.
Sensor is set near the touch screen displays of self-help teller machine, could be felt when user needs to before self-help teller machine User should be arrived, then transmits a signal to processor, processor driving camera is taken pictures, to carry out the matching of information, and to Bank clerk sends message;And sensor is set in the external of self-help teller machine, and when user is close to self-help teller machine, sensing Device just senses that user is close, and transmits a signal to processor, and processor driving camera is taken pictures, when user is to self-service When before automatic teller machine, self-help teller machine has completed photographing operation, to carry out the matching of information, and mentions to bank clerk transmission Message of waking up sends for bank clerk relative to sensor is arranged near the touch screen displays of self-help teller machine and reminds letter Breath much sooner, is more conducive to the marketing that bank clerk carries out bank finance product at the first time.
As shown in Figure 1, this approach includes the following steps S101-S103:
S101, processor get user after signal by proximity sensor, and above-mentioned camera is driven to be clapped According to obtain user picture.
Specifically, if user close to signal be reshaping signal when, when the reshaping signal that sensor receives with it is preset whole When shape Signal Matching, take pictures;If user close to signal be non-reshaping signal when, when the non-reshaping signal that sensor receives When meeting preset condition, take pictures.
For example, if using photoelectric sensor, when user close to when trigger photoelectric sensor, photoelectric sensor is to place Reason device transmission high level signal obtains user picture to drive above-mentioned camera to take pictures;If using infrared ray sensing Device, then when with recklessly close to when infrared sensor to the signal that processor transmits reached the preset intensity of processor, then drive It moves above-mentioned camera to take pictures, obtains user picture.
S102, processor carry out image recognition to above-mentioned user picture, whether to determine the target user in user picture It is the user being pre-stored in historical data base.
Specifically, the background in processor removal user picture, only retains the prospect of user picture, if not including in prospect The face image of target user then abandons the user picture;If including the face image of target user in prospect, according to target Facial information in the face image of user is compared with the facial information of the user in historical data base, determines target user It whether is the user being pre-stored in historical data base.
If S103, above-mentioned target user are present in historical data base, where processor to above-mentioned automatic teller machine main body Operational terminal in outlet sends prompting message.
Specifically, when target user is the user being pre-stored in historical data base, processor is to the self-help teller machine institute Outlet in bank personnel (marketing personnel) operational terminal send prompting message, wherein operational terminal can be The mobile terminals such as tablet computer or smart phone, the application not limit this.
Summarize in an optional embodiment, step S102, processor carries out image recognition to above-mentioned user picture, with determination Whether the target user in user picture is the user being pre-stored in historical data base, comprising:
S1021, processor carry out foreground extraction to above-mentioned user picture, to determine the foreground image of target user.
Specifically, due to the position that self-help teller machine is placed in the business hall of outlet be it is fixed, camera shooting Head take pictures the image that can be obtained background also be substantially fixation image, processor to user picture progress foreground extraction When, fixed background image is removed from user picture, residual image is foreground image.
Due to background image probably due to the scene arrangement of outlet changes, idle shape is in self-help teller machine When state, processor is taken pictures in preset time point driving camera, updates background image.It is preset for example, background image updates Time point is each integral point, that is, 1 point, 2 points ... 24 points, when the onboard clock of self-help teller machine reaches integral point, processor is sentenced Whether disconnected self-help teller machine is in idle state, if it is not, the background image for then cancelling the moment updates;If so, processor Driving camera is taken pictures, and obtained image replaces the background image stored in processor as current background image.
S1022, processor compare above-mentioned foreground image and the user images in above-mentioned historical data base, with determination Whether above-mentioned target user is the user being pre-stored in historical data base.
Specifically, processor is by the user's in the facial information and historical data base of the face of the user in foreground image Facial information is compared, to determine that target user whether there is in historical data base.
In an optional embodiment, after step s 103, this method further include:
If S201, above-mentioned target user are present in historical data base, processor is gone through according to corresponding to target user History information determines the first pushed information;Above-mentioned historical information include it is below any one or more: the identity of target user letter Breath, the historical operation record of target user, the historical operation record of other users identical with target user's type.
Specifically, when target user is present in historical data base, then just for the ownership goal in historical data base Historical information carries out matching corresponding bank finance product, it is, above-mentioned first pushed information;
It may include the identity information of target user, the historical operation record of target user in historical information, used with target Any one or more in the historical operation record of the identical other users of family type.Wherein, the identity information of target user It can be the name of the user, identification card number, occupation, whether be VIP user etc.;
The bank finance that the historical operation record of target user can be the used banking of user, user bought Product, user structure of accounts, for example, the fund that the used foreign currency operation of user or user bought;
The historical operation record of other users identical with target user's type can be the identity information with target user The used banking of similar other users, bank finance product, the structure of accounts bought, for example, target user It is IT practitioner, and is VIP user, but do not bought bank finance product, then matching is all IT from historical data base Practitioner and be VIP user multiple other users, can therefrom select an other users at random, and according to the user's The matching of historical operation record progress bank finance product;Multiple other users can also be therefrom selected at random, joined as one User group is examined, and carries out bank according to similar operation note is filtered out in the historical operation record of user each in the user group The matching of financial product.
S202, processor show initial operation interface and above-mentioned first pushed information by touch screen displays simultaneously.
Specifically, the first pushed information step S201 obtained shows on a touch-screen display, and with initial operation circle Face is shown simultaneously.Display can be the first pushed information and initial operation interface or so and show side by side simultaneously, be also possible to first The first pushed information is shown in the form of wicket in beginning operation interface, and the application not limits this.
In an optional embodiment, after step s 103, this method further include:
If S301, above-mentioned target user are present in historical data base, processor is shown simultaneously by touch screen displays Initial operation interface.
Specifically, the work in outlet when target user is present in historical data base, where processor to automatic teller machine While making terminal transmission prompting message, initial operation interface is also shown simultaneously by touch screen displays.
S302, processor are directed to the operational order and target user that above-mentioned initial operation interface is assigned according to target user Identity information determine the second pushed information.
Specifically, processor collects the operation that target user carries out on initial operation interface, according to the operation and target The identity information of user matches corresponding bank finance product, that is, the second pushed information.
S303, processor are shown above-mentioned on a touch-screen display after above-mentioned touch screen displays enter and wait interface Second pushed information.
Specifically, when target user carries out automatic teller machine operation, there can be some operations and need to wait, touch screen displays meeting Display waits interface, and the second pushed information that processor obtains step S302 when touch screen displays, which are shown, waits interface is simultaneously It is shown in touch screen displays.
In an optional embodiment, in step S102 this method further include:
If S401, above-mentioned target user are not present in historical data base, processor shows reading on a touch-screen display Take the prompt information of ID card.
Specifically, the facial information of the user of the facial information and historical data base of the target user in foreground image matches When failure, processor controls the prompt information that ID card is read in touch screen displays display.
Wherein, ID card can be the identity letter with user that the self-help teller machines such as identity card, medical insurance card can identify The certificate of breath.
S402, processor obtain the credit card information of target user by card reader.
S403, processor judge whether target user is the use being pre-stored in historical data base according to above-mentioned credit card information Family.
If S404, processor according to above-mentioned credit card information, judge that target user is the use being pre-stored in historical data base Family, then the operational terminal in the outlet where processor to above-mentioned automatic teller machine main body sends prompting message.
Specifically, it after card reader reads credit card information, obtains the identity information of target user and is transferred to processor, locate Reason device is compared according to the identity information of target user with the identity information of the user in historical data base, judges target user With the presence or absence of in historical data base, if it is, the bank personnel (marketing into the outlet where the self-help teller machine Personnel) operational terminal send prompting message.
In an optional embodiment, after step S404, this method further include:
If S4041, processor according to above-mentioned credit card information, judge that target user is not pre-stored in historical data base User, then processor is according to identity information entrained in above-mentioned credit card information, determine it is identical with target user's type its The historical operation record of his user.
Specifically, if target user is not present in historical data base, processor is according to the identity of target user Information is compared with the identity information of the user in historical data base, be matched to target user's same type at least one Other users, and transfer the historical operation record of above-mentioned other users.
S4042, processor determine that third pushes away according to the historical operation record of other users identical with target user's type It delivers letters breath.
Specifically, processor carries out matching corresponding bank finance production according to the historical operation record of above-mentioned other users Product, it is, above-mentioned third pushed information.Wherein it is possible to selected at random from above-mentioned at least one other user one other User, and according to the matching of the historical operation record of user progress bank finance product;It can also therefrom select at random multiple Other users refer to user group as one, and filter out phase according in the historical operation record of user each in the user group As operation note carry out bank finance product matching.
S4043, processor start in the business operation that target user is carried out, and enter after waiting interface, are touching Above-mentioned third pushed information is shown on panel type display.
When touch screen displays, which are shown, waits interface, processor by third pushed information that step S4042 is obtained while being shown In touch screen displays.
Pushed information directly can be pushed to user, user is immediately seen the pushed information (silver on self-help teller machine The advertisement of row financial product);Be also possible to for pushed information to be sent to bank clerk, bank clerk can according to Family using the case where determine whether that oral promotion will be carried out to user, it is more flexible in this way.More convenient business personnel is accurate It is pushed to user information
From self-help teller machine directly to user carry out bank finance product push, can more directly and quickly to user into Field headquarters pin, but it is likely to result in the negative emotions of user;And bank clerk is while user services to user Recommend bank finance product, then can bring better experience to user, and when user generates query to product, bank's work Personnel can answer at the first time, and can send multiple and different types, in various degree to bank clerk simultaneously Bank finance product, bank clerk the one or more of bank finances of flexible promotion can produce according to the actual situation Product are more convenient bank clerk accurately to user's promotion bank finance product to user, improve marketing accuracy and Effect.
In an optional embodiment, this method further include:
Prompting message include it is below any one or more: the identity information of user, the pushed information of determination, user Historical operational information.
Specifically, the identity information of user may include name, age, occupation, structure of accounts, interest of user etc..
The historical operational information of user may include the history purchase product of user, structure of accounts etc..
The embodiment of the present application also provides a kind of systems 500 of self-help teller machine work, as shown in Figure 2, comprising: processor 501 and operational terminal 502,
Processor 501, for getting user after signal by proximity sensor, driving camera is clapped According to obtain user picture;And image recognition is carried out to above-mentioned user picture, to determine the target user in user picture It whether is the user being pre-stored in historical data base;And if above-mentioned target user is present in historical data base, processor Operational terminal into the outlet where above-mentioned automatic teller machine main body sends prompting message;
Operational terminal 502, the prompting message sent for receiving and showing above-mentioned processor.
The embodiment of the present application provides a kind of device of self-help teller machine work again, as shown in figure 3, including with flowering structure:
Obtain module 61, for getting user after signal by proximity sensor, drive above-mentioned camera into Row is taken pictures, to obtain user picture.
Specifically, if user close to signal be reshaping signal when, when the reshaping signal that sensor receives with it is preset whole When shape Signal Matching, take pictures;If user close to signal be non-reshaping signal when, when the non-reshaping signal that sensor receives When meeting preset condition, take pictures.
For example, if using photoelectric sensor, when user close to when trigger photoelectric sensor, photoelectric sensor is to place Reason device transmission high level signal obtains user picture to drive above-mentioned camera to take pictures;If using infrared ray sensing Device, then when with recklessly close to when infrared sensor to the signal that processor transmits reached the preset intensity of processor, then drive It moves above-mentioned camera to take pictures, obtains user picture.
Matching module 62, for carrying out image recognition to above-mentioned user picture, to determine the target user in user picture It whether is the user being pre-stored in historical data base.
Specifically, the background in processor removal user picture, only retains the prospect of user picture, if not including in prospect The face image of target user then abandons the user picture;If including the face image of target user in prospect, according to target Facial information in the face image of user is compared with the facial information of the user in historical data base, determines target user It whether is the user being pre-stored in historical data base.
First information module 63 is used for if above-mentioned target user is present in historical data base to above-mentioned automatic teller machine master Operational terminal in outlet where body sends prompting message.
Specifically, when target user is the user being pre-stored in historical data base, processor is to the self-help teller machine institute Outlet in bank personnel (marketing personnel) operational terminal send prompting message, wherein operational terminal can be The mobile terminals such as tablet computer or smart phone, the application not limit this.
In an optional embodiment, as shown in figure 4, the device further include:
Cue module 64 is shown on a touch-screen display if being not present in historical data base for above-mentioned target user Show the prompt information for reading ID card.
Specifically, the facial information of the user of the facial information and historical data base of the target user in foreground image matches When failure, processor controls the prompt information that ID card is read in touch screen displays display.
Wherein, ID card can be the identity letter with user that the self-help teller machines such as identity card, medical insurance card can identify The certificate of breath.
Read module 65, for obtaining the credit card information of target user by card reader;
Judgment module 66, for judging whether target user is to be pre-stored in historical data base according to above-mentioned credit card information User;
Second information module 67, if according to above-mentioned credit card information, for judging that target user is to be pre-stored in history number According to the user in library, then the operational terminal into the outlet where above-mentioned automatic teller machine main body sends prompting message.
Specifically, it after card reader reads credit card information, obtains the identity information of target user and is transferred to processor, locate Reason device is compared according to the identity information of target user with the identity information of the user in historical data base, judges target user With the presence or absence of in historical data base, if it is, the bank personnel (marketing into the outlet where the self-help teller machine Personnel) operational terminal send prompting message.
Corresponding to one of Fig. 1 self-help teller machine working method, the embodiment of the present application also provides a kind of computers to set Standby 700, as shown in figure 5, the equipment includes memory 701, processor 702 and is stored on the memory 701 and can be at this The computer program run on reason device 702, wherein above-mentioned processor 702 realizes above-mentioned one kind when executing above-mentioned computer program Self-help teller machine working method.
Specifically, above-mentioned memory 701 and processor 702 can be general memory and processor, do not do have here Body limits, and when the computer program of 702 run memory 701 of processor storage, is able to carry out a kind of above-mentioned self-help teller machine Working method solves the problems, such as that bank personnel can not grasp customer information in time in the prior art.
Corresponding to one of Fig. 1 self-help teller machine working method, the embodiment of the present application also provides a kind of computers can Storage medium is read, computer program is stored on the computer readable storage medium, when which is run by processor The step of executing a kind of above-mentioned self-help teller machine working method.
Specifically, which can be general storage medium, such as mobile disk, hard disk, on the storage medium Computer program when being run, be able to carry out a kind of above-mentioned self-help teller machine working method, solve bank in the prior art Personnel can not grasp the problem of customer information in time, the application by detect user close to after, take pictures to user, to Family is identified whether confirmation user is the user being pre-stored in historical data base, if the target user is present in history number According in library, then the operational terminal into the outlet where the automatic teller machine main body sends prompting message.The embodiment of the present application The self-help teller machine working method proposed makes bank personnel obtain customer information in time, carries out precision marketing, improves battalion Sell accuracy.
In embodiment provided herein, it should be understood that disclosed method and apparatus, it can be by others side Formula is realized.The apparatus embodiments described above are merely exemplary, for example, the division of the unit, only one kind are patrolled Function division is collected, there may be another division manner in actual implementation, in another example, multiple units or components can combine or can To be integrated into another system, or some features can be ignored or not executed.Another point, shown or discussed is mutual Coupling, direct-coupling or communication connection can be INDIRECT COUPLING or communication link by some communication interfaces, device or unit It connects, can be electrical property, mechanical or other forms.
The unit as illustrated by the separation member may or may not be physically separated, aobvious as unit The component shown may or may not be physical unit, it can and it is in one place, or may be distributed over multiple In network unit.It can select some or all of unit therein according to the actual needs to realize the mesh of this embodiment scheme 's.
In addition, each functional unit in embodiment provided by the present application can integrate in one processing unit, it can also To be that each unit physically exists alone, can also be integrated in one unit with two or more units.
It, can be with if the function is realized in the form of SFU software functional unit and when sold or used as an independent product It is stored in a computer readable storage medium.Based on this understanding, the technical solution of the application is substantially in other words The part of the part that contributes to existing technology or the technical solution can be embodied in the form of software products, the meter Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be a People's computer, server or network equipment etc.) execute each embodiment the method for the application all or part of the steps. And storage medium above-mentioned includes: that USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), arbitrary access are deposited The various media that can store program code such as reservoir (RAM, Random Access Memory), magnetic or disk.
It should also be noted that similar label and letter indicate similar terms in following attached drawing, therefore, once a certain Xiang Yi It is defined in a attached drawing, does not then need that it is further defined and explained in subsequent attached drawing, in addition, term " the One ", " second ", " third " etc. are only used for distinguishing description, are not understood to indicate or imply relative importance.
Finally, it should be noted that embodiment described above, the only specific embodiment of the application, to illustrate the application Technical solution, rather than its limitations, the protection scope of the application is not limited thereto, although with reference to the foregoing embodiments to this Shen It please be described in detail, those skilled in the art should understand that: anyone skilled in the art Within the technical scope of the present application, it can still modify to technical solution documented by previous embodiment or can be light It is readily conceivable that variation or equivalent replacement of some of the technical features;And these modifications, variation or replacement, do not make The essence of corresponding technical solution is detached from the spirit and scope of the embodiment of the present application technical solution.The protection in the application should all be covered Within the scope of.Therefore, the protection scope of the application shall be subject to the protection scope of the claim.

Claims (10)

1. a kind of self-help teller machine working method, which is characterized in that the self-help teller machine includes: that automatic teller machine main body and setting exist The proximity sensor of automatic teller machine main body circumference;The touch screen that the automatic teller machine main body includes: shell, is embedded portion on the shell is shown Device, the processor of camera and setting inside the housing;The processor is electrically connected with touch screen displays and camera respectively;
The described method includes:
Processor gets user after signal by proximity sensor, and the camera is driven to take pictures, to obtain User picture;
Processor carries out image recognition to the user picture, to determine whether the target user in user picture is to be pre-stored in go through User in history database;
If the target user is present in historical data base, in the outlet where processor to the automatic teller machine main body Operational terminal send prompting message.
2. the method according to claim 1, wherein processor to the user picture carry out image recognition, with Determine whether the target user in user picture is the user being pre-stored in historical data base, comprising:
Processor carries out foreground extraction to the user picture, to determine the foreground image of target user;
Processor compares the foreground image and the user images in the historical data base, is used with the determination target Whether family is the user being pre-stored in historical data base.
3. the method according to claim 1, wherein further include:
If the target user is present in historical data base, processor historical information according to corresponding to target user is determined First pushed information;The historical information include it is below any one or more: the identity information of target user, target user Historical operation record, the historical operation record of other users identical with target user's type;
Processor shows initial operation interface and first pushed information by touch screen displays simultaneously.
4. the method according to claim 1, wherein further include:
If the target user is present in historical data base, processor shows initial operation circle by touch screen displays simultaneously Face;
Processor is believed according to target user for the identity of operational order and target user that the initial operation interface is assigned It ceases and determines the second pushed information;
Processor shows the second push letter after the touch screen displays enter and wait interface on a touch-screen display Breath.
5. the method according to claim 1, wherein further include:
If the target user is not present in historical data base, processor is shown on a touch-screen display reads ID card Prompt information;
Processor obtains the credit card information of target user by card reader;
Processor judges whether target user is the user being pre-stored in historical data base according to the credit card information;
If processor according to the credit card information, judges that target user is the user being pre-stored in historical data base, then handles Operational terminal in outlet where from device to the automatic teller machine main body sends prompting message.
6. according to the method described in claim 5, it is characterized by further comprising:
If processor, according to the credit card information, judging target user not is the user being pre-stored in historical data base, then locate Device is managed according to identity information entrained in the credit card information, determines going through for other users identical with target user's type History operation note;
Processor determines third pushed information according to the historical operation record of other users identical with target user's type;
Processor starts in the business operation that target user is carried out, and enters after waiting interface, on a touch-screen display Show the third pushed information.
7. the method according to claim 1, wherein further include:
Prompting message include it is below any one or more: the identity information of user, the pushed information of determination, the history of user Business information.
8. a kind of self-help teller machine work system characterized by comprising processor and operational terminal,
The processor, for getting user after signal by proximity sensor, driving camera is taken pictures, with Obtain user picture;And to the user picture carry out image recognition, with determine the target user in user picture whether be The user being pre-stored in historical data base;And if the target user is present in historical data base, processor is to teller Operational terminal in outlet where owner's body sends prompting message;
The operational terminal, the prompting message sent for receiving and showing the processor.
9. a kind of self-help teller machine equipment characterized by comprising
Module is obtained, for getting user after signal by proximity sensor, driving camera is taken pictures, with To user picture;
Matching module, for the user picture carry out image recognition, with determine the target user in user picture whether be The user being pre-stored in historical data base;
First information module is used for if the target user is present in historical data base to the battalion where automatic teller machine main body Operational terminal in industry site sends prompting message.
10. device according to claim 9, which is characterized in that further include:
Cue module shows reading if being not present in historical data base for the target user on a touch-screen display The prompt information of ID card;
Read module, for obtaining the credit card information of target user by card reader;
Judgment module, for judging whether target user is the use being pre-stored in historical data base according to the credit card information Family;
Second information module, if according to the credit card information, for judging that target user is pre-stored in historical data base User, then operational terminal into the outlet where the automatic teller machine main body sends prompting message.
CN201910200817.6A 2019-03-17 2019-03-17 A kind of self-help teller machine working method, system and device Pending CN109872470A (en)

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