CN109389036A - A kind of information-pushing method based on AR, device, terminal and readable medium - Google Patents

A kind of information-pushing method based on AR, device, terminal and readable medium Download PDF

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Publication number
CN109389036A
CN109389036A CN201810999216.1A CN201810999216A CN109389036A CN 109389036 A CN109389036 A CN 109389036A CN 201810999216 A CN201810999216 A CN 201810999216A CN 109389036 A CN109389036 A CN 109389036A
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CN
China
Prior art keywords
information
mobile terminal
target object
intelligent terminal
historical operational
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Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201810999216.1A
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Chinese (zh)
Inventor
柏桦
杨松
周晓锋
韩丹逵
龚威源
张宝
刁彦文
古晶
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China Construction Bank Corp
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China Construction Bank Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by China Construction Bank Corp filed Critical China Construction Bank Corp
Priority to CN201810999216.1A priority Critical patent/CN109389036A/en
Publication of CN109389036A publication Critical patent/CN109389036A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06VIMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V40/00Recognition of biometric, human-related or animal-related patterns in image or video data
    • G06V40/10Human or animal bodies, e.g. vehicle occupants or pedestrians; Body parts, e.g. hands
    • G06V40/16Human faces, e.g. facial parts, sketches or expressions
    • G06V40/161Detection; Localisation; Normalisation
    • G06V40/166Detection; Localisation; Normalisation using acquisition arrangements
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06VIMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V40/00Recognition of biometric, human-related or animal-related patterns in image or video data
    • G06V40/10Human or animal bodies, e.g. vehicle occupants or pedestrians; Body parts, e.g. hands
    • G06V40/16Human faces, e.g. facial parts, sketches or expressions
    • G06V40/172Classification, e.g. identification

Abstract

The embodiment of the invention discloses a kind of information-pushing method based on AR, device, terminal and readable mediums, and wherein method includes: to obtain the photographic device target image that photographic subjects object obtains within a preset range;Recognition of face is carried out to the target image, obtains the face characteristic information of the target object;According to the face characteristic information, determine in preset customer data base with the presence or absence of user information corresponding with the face characteristic information;If it is present carrying out track up to the target object, and obtain the location information of the target object;The location information and the user information are sent to the mobile terminal for establishing communication connection with the AR intelligent terminal to show, to remind attendant corresponding with the mobile terminal to service the target object.In this way, the validity for customer service is improved, customer experience is improved.

Description

A kind of information-pushing method based on AR, device, terminal and readable medium
Technical field
The present invention relates to field of computer technology more particularly to a kind of information-pushing method based on AR, device, terminal and Readable medium.
Background technique
Currently, the development of financial industry is more and more rapider, and financial industry occupies in people's lives with economic development Very important status, wherein financial industry includes bank, securities broker company, borrower's company etc..It is illustrated by taking bank as an example, Currently, client after bank's transacting business needs client oneself to go slowly to understand banking, need client actively consulting or The number of taking queuing could be serviced.The mode low efficiency of this mode client passive service, customer experience are bad.Therefore, how more Effectively had become a hot topic of research for customer service.
Summary of the invention
The embodiment of the present invention provides a kind of information-pushing method based on AR, device, terminal and readable medium, can be improved for The efficiency of customer service promotes customer experience.
In a first aspect, it is applied to AR intelligent terminal the embodiment of the invention provides a kind of information-pushing method based on AR, It is provided with photographic device on the AR intelligent terminal, this method comprises:
Obtain the photographic device target image that photographic subjects object obtains within a preset range;
Recognition of face is carried out to the target image, obtains the face characteristic information of the target object;
According to the face characteristic information, determining in preset customer data base whether there is and the face characteristic information Corresponding user information;
If it is present carrying out track up to the target object, and obtain the location information of the target object;
The location information and the user information are sent to the movement that communication connection is established with the AR intelligent terminal Terminal is shown, to remind attendant corresponding with the mobile terminal to service the target object.
Further, described be sent to the location information and the user information is led to AR intelligent terminal foundation The mobile terminal of letter connection is shown, comprising:
According to the positional information, from the AR intelligent terminal establish communication connection each mobile terminal in determine with The target object is apart from nearest destination mobile terminal;
The location information and the user information are sent to the destination mobile terminal to show, with prompting and institute It states the corresponding attendant of destination mobile terminal and services the target object.
Further, the user information includes the historical operational information that user handles, it is described by the location information and The user information is sent to the mobile terminal for establishing communication connection with the AR intelligent terminal and is shown, comprising:
According to the user information, the historical operational information that the target object is handled is determined, wherein the history service Information includes user identifier;
According to the historical operational information, determined from each terminal for establishing communication connection with the AR intelligent terminal with At least one associated associated mobile terminal of the historical operational information;
The location information and the historical operational information are sent at least one described associated mobile terminal to show Show, to remind attendant corresponding at least one described associated mobile terminal to service the target object.
Further, described according to the historical operational information, each of communication connection is established from the AR intelligent terminal At least one associated mobile terminal associated with the historical operational information is determined in mobile terminal, comprising:
Obtain at least one history service in the historical operational information handles number;
Number is handled according to described, at least one described historical operational information is ranked up;
According at least one historical operational information after the sequence, determines and handle the maximum target of number in the sequence History service;
The determining and target histories business phase from each mobile terminal for establishing communication connection with the AR intelligent terminal At least one associated associated mobile terminal.
Further, it is described by the location information and the historical operational information be sent to it is described at least one be associated with shifting Dynamic terminal is shown, comprising:
Obtain the historical operational information that the target histories business and at least one described associated mobile terminal are got The degree of correlation;
Determining that the degree of correlation is maximum and is greater than the corresponding associated mobile terminal of historical operational information of preset threshold is mesh Mark associated mobile terminal;
The location information and the historical operational information are sent to the target association mobile terminal;
If being not received by the confirmation message that the target association mobile terminal is sent in preset time range, press According at least one historical operational information after the sequence, the location information and the historical operational information are sent to and institute It states to handle number in sequence and come the second associated associated mobile terminal of historical operational information and be shown.
Further, the method also includes:
The user information and location information are shown in the user interface of the AR intelligent terminal, to prompt the AR intelligence The attendant of energy terminal side services the target object.
Further, the user information include name, gender, the age, telephone number, the historical operational information handled, Any one or more information in assets information.
Second aspect, the embodiment of the invention provides a kind of information push-delivery apparatus based on AR, comprising:
First obtains module, for obtaining the photographic device target image that photographic subjects object obtains within a preset range;
Identification module obtains the face characteristic letter of the target object for carrying out recognition of face to the target image Breath;
Detection module whether there is and institute for according to the face characteristic information, determining in preset customer data base State the corresponding user information of face characteristic information;
Second obtains module, is used for if it is present carrying out track up to the target object, and obtain the target The location information of object;
Display module leads to for the location information and the user information to be sent to establish with the AR intelligent terminal The mobile terminal of letter connection is shown, to remind attendant corresponding with the mobile terminal to service the target object.
The third aspect, the embodiment of the invention provides a kind of AR intelligent terminal, including processor, input equipment, output are set Standby and memory, the processor, input equipment, output equipment and memory are connected with each other, wherein the memory is for depositing Storage supports the information push-delivery apparatus based on AR to execute the computer program of the above method, and the computer program includes that program refers to It enables, the processor is configured for calling described program instruction, the method for executing above-mentioned first aspect.
Fourth aspect, the embodiment of the invention provides a kind of computer readable storage medium, the computer storage medium It is stored with computer program, the computer program includes program instruction, and described program instruction makes institute when being executed by a processor State the method that processor executes above-mentioned first aspect.
The embodiment of the present invention, by the way that photographic subjects object obtains within a preset range to the photographic device that gets Target image carries out recognition of face, obtains the face characteristic information of the target object, and determine in preset customer data base With the presence or absence of user information corresponding with the face characteristic information, if it is present carrying out tracking bat to the target object It takes the photograph, to obtain the location information of the target object, the location information and the user information is sent to and the AR intelligence The mobile terminal that energy terminal establishes communication connection is shown, to remind attendant corresponding with the mobile terminal to service institute Target object is stated, the validity for customer service is improved, improves customer experience.
Detailed description of the invention
Technical solution in order to illustrate the embodiments of the present invention more clearly, below will be to needed in embodiment description Attached drawing is briefly described, it should be apparent that, drawings in the following description are some embodiments of the invention, general for this field For logical technical staff, without creative efforts, it is also possible to obtain other drawings based on these drawings.
Fig. 1 is a kind of schematic flow diagram of information-pushing method based on AR provided in an embodiment of the present invention;
Fig. 2 is the schematic flow diagram of another information-pushing method based on AR provided in an embodiment of the present invention;
Fig. 3 is the schematic flow diagram of another information-pushing method based on AR provided in an embodiment of the present invention;
Fig. 4 is a kind of schematic block diagram of information push-delivery apparatus based on AR provided in an embodiment of the present invention;
Fig. 5 is a kind of schematic block diagram of AR intelligent terminal provided in an embodiment of the present invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete Site preparation description, it is clear that described embodiments are some of the embodiments of the present invention, instead of all the embodiments.Based on this hair Embodiment in bright, every other implementation obtained by those of ordinary skill in the art without making creative efforts Example, shall fall within the protection scope of the present invention.
It should be appreciated that the term used in this description of the invention is merely for the sake of for the purpose of describing particular embodiments And it is not intended to limit the present invention.As description of the invention and it is used in the attached claims, unless up and down Text clearly indicates other situations, and otherwise " one " of singular, "one" and "the" are intended to include plural form.
It will be further appreciated that the term "and/or" used in description of the invention and the appended claims is Refer to any combination and all possible combinations of one or more of associated item listed, and including these combinations.
Information-pushing method provided in an embodiment of the present invention based on AR can be executed by a kind of information transmission system, described Information transmission system includes AR intelligent terminal and mobile terminal, wherein photographic device is provided on the AR intelligent terminal, at certain In a little embodiments, the AR intelligent terminal can be AR glasses, in certain embodiments, the mobile terminal can be mobile phone, The terminal devices such as computer, plate, smartwatch.It in certain embodiments, can be between the AR intelligent terminal and mobile terminal Communication connection is established, to carry out two-way communication.
In one embodiment, the available photographic device of AR intelligent terminal described in the information transmission system is in default model The target image that interior photographic subjects object obtains is enclosed, recognition of face is carried out to the target image, obtains the target object Face characteristic information.Believe if detecting in preset customer data base and there is user corresponding with the face characteristic information Breath then carries out track up to the target object, the location information of the target object is obtained, by the location information and institute State user information be sent to the AR intelligent terminal establish communication connection mobile terminal shown, with remind with the shifting The corresponding attendant of dynamic terminal services the target object, to improve the efficiency serviced to client and improve use Family experience.The information-pushing method based on AR of the embodiment of the present invention is schematically illustrated below.
It is a kind of schematic flow diagram of information-pushing method based on AR provided in an embodiment of the present invention referring to Fig. 1, Fig. 1, As shown in Figure 1, this method can be executed by the information push-delivery apparatus based on AR, the information push-delivery apparatus based on AR can be set It is placed in AR intelligent terminal, the specific explanations of the AR intelligent terminal are as previously mentioned, details are not described herein again.Specifically, of the invention Described method includes following steps for embodiment.
S101: the photographic device target image that photographic subjects object obtains within a preset range is obtained.
In the embodiment of the present invention, the available photographic device of AR intelligent terminal photographic subjects object within a preset range Obtained target image.In one embodiment, the preset range can be the coverage such as bank service of financial industry Hall, the embodiment of the present invention are not specifically limited.In certain embodiments, the AR intelligent terminal can be AR intelligent glasses.
In one embodiment, the attendant (such as employee) in the preset range can wear the AR intelligent terminal (such as AR intelligent glasses), so that the attendant can see the camera shooting of the AR intelligent terminal by the AR intelligent terminal The target image that device photographic subjects object obtains.For example, it is assumed that the preset range is bank service hall, the AR intelligence Terminal is AR eyes, then the employee of the bank can wear the AR glasses, and be scanned by the camera of the AR glasses The client for entering bank obtains the target image of client.
In one embodiment, the photographic device of the AR intelligent terminal can lock in advance in photographic subjects object Entrance into the preset range is shot, and each target object of the preset range is entered by acquiring from entrance (i.e. client), can be to avoid the scanning missed to client.
In one embodiment, the entrance of the preset range can have multiple, can have in the preset range more A attendant for wearing the AR intelligent terminal.In certain embodiments, the corresponding locking of the attendant of each AR intelligent terminal Different entrances carries out shooting, collecting target image to client.It in certain embodiments, can between each AR intelligent terminal With mutual foundation communication connection.In certain embodiments, each AR intelligent terminal can be with other in the preset range The mobile terminal of employee establishes communication connection, so that subsequent AR intelligent terminal believes the location information of collected client and user Breath is sent to the corresponding attendant of each mobile terminal, to notify each attendant to service corresponding target object (i.e. client). In certain embodiments, can mutually be established between each AR intelligent terminal communication connection and each AR intelligent terminal with The mode that the mobile terminal of other employees establishes communication connection can be the connection types such as Wi-Fi, bluetooth, wired, and the present invention is real Example is applied to be not specifically limited.
S102: recognition of face is carried out to the target image, obtains the face characteristic information of the target object.
In the embodiment of the present invention, AR intelligent terminal can carry out the target image after getting target object Recognition of face obtains the face characteristic information of the target object.In one embodiment, the target object is to enter institute The client of preset range is stated, the AR intelligent terminal can be in the visitor into the preset range for getting photographic device acquisition After the target image at family, recognition of face is carried out to the target image, obtains the face characteristic information of the client.At one In embodiment, the face characteristic information may include the face information on the face of the target object, as eyes, nose, The information such as mouth, ear, eyebrow.
S103: it according to the face characteristic information, determines in preset customer data base with the presence or absence of special with the face Reference ceases corresponding user information, if it is present step S104 is executed, if it does not exist, then executing step S101.
In the embodiment of the present invention, AR intelligent terminal, can be with after the face characteristic information for identifying the target object According to the face characteristic information, detect in preset customer data base with the presence or absence of use corresponding with the face characteristic information Family information.In one embodiment, the preset customer data base is built with AR intelligent terminal each in the preset range The database being arranged in the server of vertical communication connection, the history that the preset customer data base is used to store transacting business are used Family information.
In one embodiment, the AR intelligent terminal can be to the service for establishing communication connection with the AR intelligent terminal Device sends inquiry instruction, and the inquiry instruction carries the face characteristic information, so that the server is according to the face Characteristic information is inquired in the preset customer data base of the server with the presence or absence of use corresponding with the face characteristic information Family information, if it is present the user information inquired is returned to the AR intelligent terminal by the server, when the AR intelligence It can terminal when getting the user information, it is determined that exist in the preset customer data base and the face characteristic information Corresponding user information determines that the target object is existing client.
S104: track up is carried out to the target object, and obtains the location information of the target object.
In the embodiment of the present invention, AR intelligent terminal can carry out track up to the target object, and obtain the mesh Mark the location information of object.In one embodiment, the AR intelligent terminal after determining that the target object is existing client, It can use track algorithm and lock the target object, control the photographic device and the target object is followed to be shot, and The location information of the target object is determined in real time.
S105: the location information and the user information are sent to and establish communication connection with the AR intelligent terminal Mobile terminal is shown, to remind attendant corresponding with the mobile terminal to service the target object.
In the embodiment of the present invention, AR intelligent terminal the location information and the user information can be sent to it is described The mobile terminal that AR intelligent terminal establishes communication connection is shown, to remind attendant's clothes corresponding with the mobile terminal It is engaged in the target object.
In the embodiment of the present invention, by obtaining photographic device, photographic subjects object obtains AR intelligent terminal within a preset range Target image, to the target image carry out recognition of face, obtain the face characteristic information of the target object.If detection There is user information corresponding with the face characteristic information into preset customer data base, then the target object is carried out Track up obtains the location information of the target object, by the location information and the user information be sent to it is described The mobile terminal that AR intelligent terminal establishes communication connection is shown, to remind attendant's clothes corresponding with the mobile terminal It is engaged in the target object, to improve the efficiency serviced to client and the user experience is improved.
Fig. 2 is referred to, Fig. 2 is the exemplary flow of another information-pushing method based on AR provided in an embodiment of the present invention Figure, as shown in Fig. 2, this method can be executed by the information push-delivery apparatus based on AR, which can be with It is arranged on AR intelligent terminal, the specific explanations of the AR intelligent terminal are as previously mentioned, details are not described herein again.The embodiment of the present invention with The difference of embodiment described in above-mentioned Fig. 1 is that the embodiment of the present invention is sent to by the location information and the user information The implementation process shown to the mobile terminal for establishing communication connection with the AR intelligent terminal is illustrated.Specifically, originally Described method includes following steps for inventive embodiments.
S201: the photographic device target image that photographic subjects object obtains within a preset range is obtained.
In the embodiment of the present invention, the available photographic device of AR intelligent terminal photographic subjects object within a preset range Obtained target image.In one embodiment, the preset range can be the coverage such as bank service of financial industry Hall, the embodiment of the present invention are not specifically limited.In certain embodiments, the AR intelligent terminal can be AR intelligent glasses. In one embodiment, the attendant (such as employee) in the preset range can wear AR intelligent terminal (such as AR intelligence Energy glasses), so that the attendant can see that the photographic device of the AR intelligent terminal is clapped by the AR intelligent terminal Take the photograph the target image that target object obtains.Specific embodiment schematically illustrates as previously mentioned, details are not described herein again.
S202: recognition of face is carried out to the target image, obtains the face characteristic information of the target object.
In the embodiment of the present invention, AR intelligent terminal can carry out the target image after getting target object Recognition of face obtains the face characteristic information of the target object.In one embodiment, the target object is to enter institute The client of preset range is stated, the AR intelligent terminal can be in the visitor into the preset range for getting photographic device acquisition After the target image at family, recognition of face is carried out to the target image, obtains the face characteristic information of the client.At one In embodiment, the face characteristic information may include the face information on the face of the target object, as eyes, nose, The information such as mouth, ear, eyebrow.
S203: it according to the face characteristic information, determines in preset customer data base with the presence or absence of special with the face Reference ceases corresponding user information, if it is present step S204 is executed, if it does not exist, then executing step S201.
In the embodiment of the present invention, AR intelligent terminal, can be with after the face characteristic information for identifying the target object According to the face characteristic information, detect in preset customer data base with the presence or absence of use corresponding with the face characteristic information Family information.In one embodiment, the preset customer data base is built with AR intelligent terminal each in the preset range The database being arranged in the server of vertical communication connection, the history that the preset customer data base is used to store transacting business are used Family information.The explanation of specific embodiment is as previously mentioned, details are not described herein again.
S204: track up is carried out to the target object, and obtains the location information of the target object.
In the embodiment of the present invention, AR intelligent terminal can carry out track up to the target object, and obtain the mesh Mark the location information of object.Specific embodiment and illustration are as previously mentioned, details are not described herein again.
S205: it according to the positional information, is determined from the mobile terminal for establishing communication connection with the AR intelligent terminal Out with the target object apart from nearest destination mobile terminal.
In the embodiment of the present invention, AR intelligent terminal can be established from the AR intelligent terminal according to the positional information It determines with the target object in each mobile terminal of communication connection apart from nearest destination mobile terminal.
In one embodiment, the available each movement that communication connection is established with the AR intelligent terminal of AR intelligent terminal The location information of terminal, and according to the location information of the location information of each mobile terminal and the target object, calculate institute Target object is stated at a distance from each mobile terminal, establishes each movement of communication connection eventually with the AR intelligent terminal with determining End is apart from nearest destination mobile terminal.
S206: the location information of the target object and the user information are sent to the destination mobile terminal and carried out Display.
In the embodiment of the present invention, AR intelligent terminal can be after determining the destination mobile terminal, by the target The location information of object and the user information are sent to the destination mobile terminal and are shown, are moved with reminding with the target The dynamic corresponding attendant of terminal goes to the corresponding position of the location information of the target object to service.
In one embodiment, if the AR intelligent terminal is sending the target object to the destination mobile terminal Location information and user information after, the destination mobile terminal is not received by preset time range and is sent really Recognize instruction, then the AR intelligent terminal can determine that the attendant of the destination mobile terminal may be without being the target pair As service, then the AR intelligent terminal can recalculate the target object at a distance from other mobile terminals, with from other The determining new destination mobile terminal nearest with the AR intelligent terminal distance in each mobile terminal, and moved to the new target Dynamic terminal sends the location information and user information of the target object, to indicate the service people of the new destination mobile terminal Member services the target object.In this way, can to avoid destination mobile terminal attendant in preset time range Prompt information is not seen inside, and omits and target object is serviced.
In one embodiment, the user information and position letter can be shown in the user interface of the AR intelligent terminal Breath, to prompt the attendant of AR intelligent terminal side to service the target object.For example, the user interface of the AR glasses On can show the user information and location information, to prompt the attendant for wearing the AR glasses to service the target pair As.
In one embodiment, the AR intelligent terminal can mark on a user interface and be shown in the user interface On target image, with the target object for reminding the attendant of AR intelligent terminal side to need to service.
In the embodiment of the present invention, by obtaining photographic device, photographic subjects object obtains AR intelligent terminal within a preset range Target image, to the target image carry out recognition of face, obtain the face characteristic information of the target object.If detection There is user information corresponding with the face characteristic information into preset customer data base, then the target object is carried out Track up obtains the location information of the target object, according to the positional information, logical from establishing with the AR intelligent terminal Believe and determines with the target object in each mobile terminal of connection apart from nearest destination mobile terminal, by the location information It is sent to the destination mobile terminal with the user information to be shown, to remind clothes corresponding with the destination mobile terminal It is engaged in target object described in personnel service, to improve the efficiency serviced to client and the user experience is improved.
It is the exemplary flow of another information-pushing method based on AR provided in an embodiment of the present invention referring to Fig. 3, Fig. 3 Figure, as shown in figure 3, this method can be executed by the information push-delivery apparatus based on AR, which can be with It is arranged on AR intelligent terminal, the specific explanations of the AR intelligent terminal are as previously mentioned, details are not described herein again.The embodiment of the present invention with The difference of embodiment described in above-mentioned Fig. 2 is that the embodiment of the present invention is sent to by the location information and the user information Another implementation process shown to the mobile terminal for establishing communication connection with the AR intelligent terminal is illustrated.Specifically Ground, described method includes following steps for the embodiment of the present invention.
S301: the photographic device target image that photographic subjects object obtains within a preset range is obtained.
In the embodiment of the present invention, the available photographic device of AR intelligent terminal photographic subjects object within a preset range Obtained target image.In one embodiment, the preset range can be the coverage such as bank service of financial industry Hall, the embodiment of the present invention are not specifically limited.In certain embodiments, the AR intelligent terminal can be AR intelligent glasses. In one embodiment, the attendant (such as employee) in the preset range can wear AR intelligent terminal (such as AR intelligence Energy glasses), so that the attendant can see that the photographic device of the AR intelligent terminal is clapped by the AR intelligent terminal Take the photograph the target image that target object obtains.Specific embodiment schematically illustrates as previously mentioned, details are not described herein again.
S302: recognition of face is carried out to the target image, obtains the face characteristic information of the target object.
In the embodiment of the present invention, AR intelligent terminal can carry out the target image after getting target object Recognition of face obtains the face characteristic information of the target object.In one embodiment, the target object is to enter institute The client of preset range is stated, the AR intelligent terminal can be in the visitor into the preset range for getting photographic device acquisition After the target image at family, recognition of face is carried out to the target image, obtains the face characteristic information of the client.At one In embodiment, the face characteristic information may include the face information on the face of the target object, as eyes, nose, The information such as mouth, ear, eyebrow.
S303: it according to the face characteristic information, determines in preset customer data base with the presence or absence of special with the face Reference ceases corresponding user information, if it is present step S304 is executed, if it does not exist, then executing step S301.
In the embodiment of the present invention, AR intelligent terminal, can be with after the face characteristic information for identifying the target object According to the face characteristic information, detect in preset customer data base with the presence or absence of use corresponding with the face characteristic information Family information.In one embodiment, the preset customer data base is built with AR intelligent terminal each in the preset range The database being arranged in the server of vertical communication connection, the history that the preset customer data base is used to store transacting business are used Family information.The explanation of specific embodiment is as previously mentioned, details are not described herein again.
S304: track up is carried out to the target object, and obtains the location information of the target object.
In the embodiment of the present invention, AR intelligent terminal can carry out track up to the target object, and obtain the mesh Mark the location information of object.Specific embodiment and illustration are as previously mentioned, details are not described herein again.
S305: according to the user information, the historical operational information that the target object is handled is determined.
In the embodiment of the present invention, AR intelligent terminal can determine what the target object was handled according to the user information Historical operational information, wherein the historical operational information includes user identifier.In certain embodiments, the user information can To include any one or more letter such as name, gender, age, telephone number, the historical operational information handled, assets information Breath.In certain embodiments, the historical operational information may include the historical operational information handled, historic asset information, go through The business information such as history product purchase information, the embodiment of the present invention are not specifically limited.
S306: according to the historical operational information, from each mobile terminal for establishing communication connection with the AR intelligent terminal In determine at least one associated mobile terminal associated with the historical operational information.
In the embodiment of the present invention, AR intelligent terminal can according to the historical operational information, from the AR intelligent terminal It establishes in each mobile terminal of communication connection and determines that at least one association associated with the historical operational information is mobile eventually End.
In one embodiment, the AR intelligent terminal can be associated with the historical operational information at least in determination When one associated mobile terminal, the number of handling of at least one history service in the historical operational information is obtained, and according to It is described to handle number, at least one described historical operational information is ranked up.The AR intelligent terminal can be according to the row At least one historical operational information after sequence determines and handles the maximum target histories business of number in the sequence, from it is described AR intelligent terminal, which is established in each mobile terminal of communication connection, determines at least one pass associated with the target histories business Join mobile terminal.
In the embodiment of the present invention, the AR intelligent terminal determine it is associated with the target histories business at least one When associated mobile terminal, the target histories business can be calculated and the AR intelligent terminal establishes each mobile whole of communication connection The degree of correlation for holding each history service in the historical operational information got by the degree of correlation maximum and is greater than preset threshold extremely A few mobile terminal is determined as the associated mobile terminal.
S307: by the location information and the historical operational information be sent at least one described associated mobile terminal into Row display.
In the embodiment of the present invention, the location information and the historical operational information can be sent to institute by AR intelligent terminal It states at least one associated mobile terminal to be shown, to remind attendant corresponding at least one described associated mobile terminal Service the target object.In one embodiment, the attendant can going through according to the target object got History business information, Xiang Suoshu target object recommend business associated with the historical operational information, to realize more accurately industry Business is recommended, and user experience is promoted.
In one embodiment, the available target histories business of the AR intelligent terminal and at least one described pass The degree of correlation for the historical operational information that connection acquisition for mobile terminal arrives, and determine that the degree of correlation is maximum and is greater than going through for preset threshold The corresponding associated mobile terminal of history business information is target association mobile terminal.The location information and the history service are believed Breath is sent to the target association mobile terminal, if it is mobile eventually to be not received by the target association in preset time range The confirmation message sent is held, then according at least one historical operational information after the sequence, by the location information and described Historical operational information is sent to and moves with handling number in the sequence and come the second associated association of historical operational information Terminal is shown.
In the embodiment of the present invention, by obtaining photographic device, photographic subjects object obtains AR intelligent terminal within a preset range Target image, to the target image carry out recognition of face, obtain the face characteristic information of the target object.If detection There is user information corresponding with the face characteristic information into preset customer data base, then the target object is carried out Track up obtains the location information of the target object.The AR intelligent terminal can determine institute according to the user information The historical operational information that target object is handled is stated, according to the historical operational information, is communicated from AR intelligent terminal foundation At least one associated mobile terminal associated with the historical operational information is determined in each mobile terminal of connection, and by institute It states location information and the historical operational information is sent at least one described associated mobile terminal and is shown, with prompting and institute It states the corresponding attendant of at least one associated mobile terminal and services the target object to remind and the destination mobile terminal Corresponding attendant services the target object, to improve the efficiency serviced to client and improve user's body It tests.
The embodiment of the invention also provides a kind of information push-delivery apparatus based on AR, should be used based on the information push-delivery apparatus of AR In the module for executing aforementioned described in any item methods.Specifically, Fig. 4 is referred to, Fig. 4 is one kind provided in an embodiment of the present invention The schematic block diagram of information push-delivery apparatus based on AR.The information push-delivery apparatus based on AR of the present embodiment includes: the first acquisition mould Block 401, identification module 402, detection module 403, second obtain module 404 and display module 405.
First obtains module 401, for obtaining the photographic device target figure that photographic subjects object obtains within a preset range Picture;
Identification module 402 obtains the face characteristic of the target object for carrying out recognition of face to the target image Information;
Detection module 403, for according to the face characteristic information, determine in preset customer data base with the presence or absence of with The corresponding user information of the face characteristic information;
Second obtain module 404, be used for if it is present to the target object carry out track up, and obtain described in The location information of target object;
Display module 405 is built for being sent to the location information and the user information with the AR intelligent terminal The mobile terminal of vertical communication connection is shown, to remind attendant corresponding with the mobile terminal to service the target pair As.
Further, the display module 405 is sent to and the AR by the location information and the user information When the mobile terminal that intelligent terminal establishes communication connection is shown, it is specifically used for:
According to the positional information, from the AR intelligent terminal establish communication connection each mobile terminal in determine with The target object is apart from nearest destination mobile terminal;
The location information and the user information are sent to the destination mobile terminal to show, with prompting and institute It states the corresponding attendant of destination mobile terminal and services the target object.
Further, the user information includes the historical operational information that user handles, and the display module 405 will be described Location information and the user information be sent to the AR intelligent terminal establish communication connection mobile terminal shown when, It is specifically used for:
According to the user information, the historical operational information that the target object is handled is determined, wherein the history service Information includes user identifier;
According to the historical operational information, determined from each mobile terminal for establishing communication connection with the AR intelligent terminal At least one associated mobile terminal associated with the historical operational information out;
The location information and the historical operational information are sent at least one described associated mobile terminal to show Show, to remind attendant corresponding at least one described associated mobile terminal to service the target object.
Further, the display module 405 is established according to the historical operational information from the AR intelligent terminal When determining at least one associated mobile terminal associated with the historical operational information in each mobile terminal of communication connection, It is specifically used for:
Obtain at least one history service in the historical operational information handles number;
Number is handled according to described, at least one described historical operational information is ranked up;
According at least one historical operational information after the sequence, determines and handle the maximum target of number in the sequence History service;
The determining and target histories business phase from each mobile terminal for establishing communication connection with the AR intelligent terminal At least one associated associated mobile terminal.
Further, the display module 405 by the location information and the historical operational information be sent to it is described extremely When a few associated mobile terminal is shown, it is specifically used for:
Obtain the historical operational information that the target histories business and at least one described associated mobile terminal are got The degree of correlation;
Determining that the degree of correlation is maximum and is greater than the corresponding associated mobile terminal of historical operational information of preset threshold is mesh Mark associated mobile terminal;
The location information and the historical operational information are sent to the target association mobile terminal;
If being not received by the confirmation message that the target association mobile terminal is sent in preset time range, press According at least one historical operational information after the sequence, the location information and the historical operational information are sent to and institute It states to handle number in sequence and come the second associated associated mobile terminal of historical operational information and be shown.
Further, the user information and location information are shown in the user interface of the AR intelligent terminal, to mention Show that the attendant of AR intelligent terminal side services the target object.
Further, the user information include name, gender, the age, telephone number, the historical operational information handled, Any one or more information in assets information.
The embodiment of the present invention, by the way that photographic subjects object obtains within a preset range to the photographic device that gets Target image carries out recognition of face, obtains the face characteristic information of the target object, and determine in preset customer data base With the presence or absence of user information corresponding with the face characteristic information, if it is present carrying out tracking bat to the target object It takes the photograph, to obtain the location information of the target object, the location information and the user information is sent to and the AR intelligence The mobile terminal that energy terminal establishes communication connection is shown, to remind attendant corresponding with the mobile terminal to service institute Target object is stated, the validity for customer service is improved, improves customer experience.
It is a kind of schematic block diagram of AR intelligent terminal provided in an embodiment of the present invention referring to Fig. 5, Fig. 5.Sheet as shown in the figure AR intelligent terminal in embodiment may include: one or more processors 501;One or more input equipments 502, one or Multiple output equipments 503 and memory 504.Above-mentioned processor 501, input equipment 502, output equipment 503 and memory 504 are logical Cross the connection of bus 505.For memory 504 for storing computer program, the computer program includes program instruction, processor 501 for executing the program instruction of the storage of memory 504.Wherein, processor 501 is configured for that described program instruction is called to hold Row:
Obtain the photographic device target image that photographic subjects object obtains within a preset range;
Recognition of face is carried out to the target image, obtains the face characteristic information of the target object;
According to the face characteristic information, determining in preset customer data base whether there is and the face characteristic information Corresponding user information;
If it is present carrying out track up to the target object, and obtain the location information of the target object;
The location information and the user information are sent to the movement that communication connection is established with the AR intelligent terminal Terminal is shown, to remind attendant corresponding with the mobile terminal to service the target object.
Further, the processor 501 is sent to and the AR intelligence by the location information and the user information When the mobile terminal that energy terminal establishes communication connection is shown, it is specifically used for executing following steps:
According to the positional information, from the AR intelligent terminal establish communication connection each mobile terminal in determine with The target object is apart from nearest destination mobile terminal;
The location information and the user information are sent to the destination mobile terminal to show, with prompting and institute It states the corresponding attendant of destination mobile terminal and services the target object.
Further, the user information includes the historical operational information that user handles, and the processor 501 is by institute's rheme Confidence ceases and the user information is sent to when being shown with the mobile terminal of AR intelligent terminal foundation communication connection, tool Body is for executing following steps:
According to the user information, the historical operational information that the target object is handled is determined, wherein the history service Information includes user identifier;
According to the historical operational information, determined from each mobile terminal for establishing communication connection with the AR intelligent terminal At least one associated mobile terminal associated with the historical operational information out;
The location information and the historical operational information are sent at least one described associated mobile terminal to show Show, to remind attendant corresponding at least one described associated mobile terminal to service the target object.
Further, the processor 501 is communicated according to the historical operational information from AR intelligent terminal foundation When determining at least one associated mobile terminal associated with the historical operational information in each mobile terminal of connection, specifically For executing following steps:
Obtain at least one history service in the historical operational information handles number;
Number is handled according to described, at least one described historical operational information is ranked up;
According at least one historical operational information after the sequence, determines and handle the maximum target of number in the sequence History service;
The determining and target histories business phase from each mobile terminal for establishing communication connection with the AR intelligent terminal At least one associated associated mobile terminal.
Further, the processor 501 by the location information and the historical operational information be sent to it is described at least When one associated mobile terminal is shown, it is specifically used for executing following steps:
Obtain the historical operational information that the target histories business and at least one described associated mobile terminal are got The degree of correlation;
Determining that the degree of correlation is maximum and is greater than the corresponding associated mobile terminal of historical operational information of preset threshold is mesh Mark associated mobile terminal;
The location information and the historical operational information are sent to the target association mobile terminal;
If being not received by the confirmation message that the target association mobile terminal is sent in preset time range, press According at least one historical operational information after the sequence, the location information and the historical operational information are sent to and institute It states to handle number in sequence and come the second associated associated mobile terminal of historical operational information and be shown.
Further, the user information and location information are shown in the user interface of the AR intelligent terminal, to mention Show that the attendant of AR intelligent terminal side services the target object.
Further, the user information include name, gender, the age, telephone number, the historical operational information handled, Any one or more information in assets information.
The embodiment of the present invention, by the way that photographic subjects object obtains within a preset range to the photographic device that gets Target image carries out recognition of face, obtains the face characteristic information of the target object, and determine in preset customer data base With the presence or absence of user information corresponding with the face characteristic information, if it is present carrying out tracking bat to the target object It takes the photograph, to obtain the location information of the target object, the location information and the user information is sent to and the AR intelligence The mobile terminal that energy terminal establishes communication connection is shown, to remind attendant corresponding with the mobile terminal to service institute Target object is stated, the validity for customer service is improved, improves customer experience.
It should be appreciated that in embodiments of the present invention, alleged processor 501 can be central processing module (CenSral Processing UniS, CPU), which can also be other general processors, digital signal processor (DigiSal Signal Processor, DSP), specific integrated circuit (ApplicaSion Specific InSegraSed CircuiS, ASIC), ready-made programmable gate array (Field-Programmable GaSe Array, FPGA) or other programmable logic Device, discrete gate or transistor logic, discrete hardware components etc..General processor can be microprocessor or this at Reason device is also possible to any conventional processor etc..
Input equipment 502 may include Trackpad, microphone etc., output equipment 503 may include display (LCD etc.), Loudspeaker etc..
The memory 504 may include read-only memory and random access memory, and to processor 501 provide instruction and Data.The a part of of memory 504 can also include nonvolatile RAM.For example, memory 504 can also be deposited Store up the information of device type.
In the specific implementation, processor 501 described in the embodiment of the present invention, input equipment 502, output equipment 503 can Execute institute in embodiment of the method described in Fig. 1, Fig. 2 or Fig. 3 of the information-pushing method provided in an embodiment of the present invention based on AR The implementation of the information push-delivery apparatus based on AR described in Fig. 4 of the embodiment of the present invention also can be performed in the implementation of description Or the implementation of AR intelligent terminal described in Fig. 5, details are not described herein.
A kind of computer readable storage medium is additionally provided in the embodiment of the present invention, the computer readable storage medium is deposited Computer program is contained, the computer program is realized in embodiment corresponding to Fig. 1, Fig. 2 or Fig. 3 when being executed by processor and described The information-pushing method based on AR, can also realize the realization side of the information push-delivery apparatus based on AR described in Fig. 4 of the present invention The implementation of AR intelligent terminal described in formula or Fig. 5.
The computer readable storage medium can be the storage inside of AR intelligent terminal described in aforementioned any embodiment Module, such as the hard disk or memory of AR intelligent terminal.The computer readable storage medium is also possible to the AR intelligent terminal External memory equipment, such as the plug-in type hard disk being equipped on the AR intelligent terminal, intelligent memory card (SmarS Media Card, SMC), secure digital (Secure DigiSal, SD) card, flash card (Flash Card) etc..Further, the meter Calculation machine readable storage medium storing program for executing can also both including the AR intelligent terminal storage inside module and also including External memory equipment.Institute State computer readable storage medium for other programs needed for storing the computer program and the AR intelligent terminal and Data.The computer readable storage medium can be also used for temporarily storing the data that has exported or will export.
Those of ordinary skill in the art may be aware that mould described in conjunction with the examples disclosed in the embodiments of the present disclosure Block and algorithm steps, can be realized with electronic hardware, computer software, or a combination of the two, in order to clearly demonstrate hardware With the interchangeability of software, each exemplary composition and step are generally described according to function in the above description.This A little functions are implemented in hardware or software actually, the specific application and design constraint depending on technical solution.Specially Industry technical staff can use different methods to achieve the described function each specific application, but this realization is not It is considered as beyond the scope of this invention.
If the integrated module is realized in the form of software function module and sells or use as independent product When, it can store in a computer readable storage medium.Based on this understanding, technical solution of the present invention is substantially The all or part of the part that contributes to existing technology or the technical solution can be in the form of software products in other words It embodies, which is stored in a storage medium, including some instructions are used so that a computer Equipment (can be personal computer, server or the network equipment etc.) executes the complete of each embodiment the method for the present invention Portion or part steps.And storage medium above-mentioned includes: USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), magnetic or disk etc. are various can store journey The medium of sequence code.
The above, some embodiments only of the invention, but scope of protection of the present invention is not limited thereto, and it is any Those familiar with the art in the technical scope disclosed by the present invention, can readily occur in various equivalent modifications or replace It changes, these modifications or substitutions should be covered by the protection scope of the present invention.

Claims (10)

1. a kind of information-pushing method based on AR, which is characterized in that be applied to AR intelligent terminal, set on the AR intelligent terminal It is equipped with photographic device, which comprises
Obtain the photographic device target image that photographic subjects object obtains within a preset range;
Recognition of face is carried out to the target image, obtains the face characteristic information of the target object;
According to the face characteristic information, determine in preset customer data base with the presence or absence of corresponding with the face characteristic information User information;
If it is present carrying out track up to the target object, and obtain the location information of the target object;
The location information and the user information are sent to the mobile terminal that communication connection is established with the AR intelligent terminal It is shown, to remind attendant corresponding with the mobile terminal to service the target object.
2. the method according to claim 1, wherein described send the location information and the user information It is shown to the mobile terminal for establishing communication connection with the AR intelligent terminal, comprising:
According to the positional information, from the AR intelligent terminal establish communication connection each mobile terminal in determine with it is described Target object is apart from nearest destination mobile terminal;
The location information and the user information are sent to the destination mobile terminal to show, to remind and the mesh It marks the corresponding attendant of mobile terminal and services the target object.
3. the method according to claim 1, wherein the user information includes the history service letter that user handles Breath, it is described that the location information and the user information are sent to the mobile end that communication connection is established with the AR intelligent terminal End is shown, comprising:
According to the user information, the historical operational information that the target object is handled is determined, wherein the historical operational information Including user identifier;
According to the historical operational information, determined from each mobile terminal for establishing communication connection with the AR intelligent terminal with At least one associated associated mobile terminal of the historical operational information;
The location information and the historical operational information are sent at least one described associated mobile terminal to show, with Attendant corresponding at least one described associated mobile terminal is reminded to service the target object.
4. according to the method described in claim 3, it is characterized in that, described according to the historical operational information, from the AR Intelligent terminal, which is established in each mobile terminal communicated to connect, determines at least one pass associated with the historical operational information Join mobile terminal, comprising:
Obtain at least one history service in the historical operational information handles number;
Number is handled according to described, at least one described historical operational information is ranked up;
According at least one historical operational information after the sequence, determines and handle the maximum target histories of number in the sequence Business;
Determination is associated with the target histories business from each mobile terminal for establishing communication connection with the AR intelligent terminal At least one associated mobile terminal.
5. according to the method described in claim 4, it is characterized in that, described by the location information and the historical operational information At least one described associated mobile terminal is sent to be shown, comprising:
It is related to historical operational information that at least one described associated mobile terminal is got to obtain the target histories business Degree;
It determines that the degree of correlation is maximum and is greater than the corresponding associated mobile terminal of historical operational information of preset threshold for target pass Join mobile terminal;
The location information and the historical operational information are sent to the target association mobile terminal;
If the confirmation message that the target association mobile terminal is sent is not received by preset time range, according to institute At least one historical operational information after stating sequence, the location information and the historical operational information are sent to and the row Number is handled in sequence come the second associated associated mobile terminal of historical operational information shown.
6. the method according to claim 1, wherein the method also includes:
The user information and location information are shown in the user interface of the AR intelligent terminal, to prompt the AR intelligence eventually The attendant of end side services the target object.
7. method according to claim 1-6, which is characterized in that
The user information includes name, gender, age, telephone number, the historical operational information handled, appointing in assets information It anticipates one or more information.
8. a kind of information push-delivery apparatus based on AR characterized by comprising
First obtains module, for obtaining the photographic device target image that photographic subjects object obtains within a preset range;
Identification module obtains the face characteristic information of the target object for carrying out recognition of face to the target image;
Detection module whether there is and the people for according to the face characteristic information, determining in preset customer data base The corresponding user information of face characteristic information;
Second obtains module, is used for if it is present carrying out track up to the target object, and obtain the target object Location information;
Display module establishes communication link with the AR intelligent terminal for being sent to the location information and the user information The mobile terminal connect is shown, to remind attendant corresponding with the mobile terminal to service the target object.
9. a kind of AR intelligent terminal, which is characterized in that including processor, input equipment, output equipment and memory, the processing Device, input equipment, output equipment and memory are connected with each other, wherein the memory is for storing computer program, the meter Calculation machine program includes program instruction, and the processor is configured for calling described program instruction, executes claim 1-7 such as and appoints Method described in one.
10. a kind of computer readable storage medium, which is characterized in that the computer storage medium is stored with computer program, The computer program includes program instruction, and described program instruction makes the processor execute such as right when being executed by a processor It is required that the described in any item methods of 1-7.
CN201810999216.1A 2018-08-29 2018-08-29 A kind of information-pushing method based on AR, device, terminal and readable medium Pending CN109389036A (en)

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Application publication date: 20190226