CN109727366A - A kind of self-service return of goods system - Google Patents
A kind of self-service return of goods system Download PDFInfo
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- CN109727366A CN109727366A CN201711045650.8A CN201711045650A CN109727366A CN 109727366 A CN109727366 A CN 109727366A CN 201711045650 A CN201711045650 A CN 201711045650A CN 109727366 A CN109727366 A CN 109727366A
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- merchandise
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- 238000005303 weighing Methods 0.000 claims abstract description 36
- 238000000034 method Methods 0.000 claims description 21
- 230000006378 damage Effects 0.000 claims description 20
- 230000008569 process Effects 0.000 claims description 17
- 238000007789 sealing Methods 0.000 claims description 7
- 238000004806 packaging method and process Methods 0.000 claims description 6
- 238000009434 installation Methods 0.000 claims description 5
- 238000010586 diagram Methods 0.000 description 3
- 230000008901 benefit Effects 0.000 description 2
- 238000012790 confirmation Methods 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 241000208340 Araliaceae Species 0.000 description 1
- 235000005035 Panax pseudoginseng ssp. pseudoginseng Nutrition 0.000 description 1
- 235000003140 Panax quinquefolius Nutrition 0.000 description 1
- 238000010276 construction Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 235000008434 ginseng Nutrition 0.000 description 1
- 230000006872 improvement Effects 0.000 description 1
- 230000009467 reduction Effects 0.000 description 1
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Abstract
The invention discloses a kind of self-service return of goods system, including support member, return of goods channel, standard merchandise identification device, weighing component, return of goods storehouse, outlets of returning goods;Return of goods channel and weighing component are mounted on inside support member, standard merchandise identification device is mounted on logical standard merchandise inlet of returning goods, weighing component is connected with return of goods channel, return of goods storehouse and outlet of returning goods independently are coupled the by-passing parts of weighing component rear end, after moving back commodity and entering article portal, weighing component is reached by return of goods channel, weighed comparison, weighing, which compares, to meet the requirements, after then entering by-passing parts, return of goods storehouse is branched to, weighing compares undesirable, after then entering by-passing parts, return of goods outlet is branched to;The present invention uses standard merchandise mode or standard pack mode, can be compared with standard weights, within a preset range, return goods successfully, and not within a preset range, refusal is returned goods, and thus intelligent decision is returned goods, and solves the problems, such as that the existing return of goods are artificial.
Description
Technical field
The invention belongs to automatic vending field more particularly to a kind of self-service return of goods systems.
Background technique
As increasingly prosperity, the self-service device or system of social science and technology have attracted increasing attention, self-service
Mode can not only allow customer to have better user experience, can also allow customer that excessive payment is avoided the cumbersome mistake such as to be lined up
Journey, and more can be reduced artificial, reduction overall cost, because self-service mode becomes the selection of more and more businessmans, but mesh
The process returned goods during preceding self-service, which then seems, to be more troublesome, and it is still necessary to manually return goods, it is therefore desirable to which finding one kind can be certainly
The dynamic method or mode returned goods.
Summary of the invention
In view of this, proposing nobody the present invention is directed to overcome at least one of drawbacks described above in the prior art and selling
Goods return of goods system, comprising: support member, return of goods channel, standard merchandise identification device, weighing component, return of goods storehouse, outlet of returning goods;
The return of goods channel and the weighing component are mounted on inside the support member, the standard merchandise identification device installation
In the logical standard merchandise inlet of returning goods, the weighing component is connected with the return of goods channel, the return of goods storehouse and described
The by-passing parts for exporting and being independently coupled the weighing component rear end of returning goods pass through after moving back commodity and entering the article portal
It crosses the return of goods channel and reaches the weighing component, weighed comparison, weighing, which compares, to meet the requirements, then enters the by-passing parts
Afterwards, the return of goods storehouse is branched to, weighing comparison is undesirable, then after entering the by-passing parts, branches to described return goods out
Mouthful.
Its process are as follows:
S1: being put into return of goods mouth for standard merchandise, the standard merchandise be same commodity same weight same specification or with quantity or
Same volume or above-mentioned any combination or the standard merchandise are equipped with the rule packaging sold goods, and by the return of goods, personnel are true
Recognize;
S2: after confirmation, the standard merchandise is by the return of goods mouth, into commodity runner, in scanning means in the standard quotient
Mark on product identifies the standard merchandise, and weighs and be compared with the standard weights of the standard merchandise, than
Within a preset range to weight difference, then assert that the standard merchandise can return goods;If comparing weight difference exceeds preset range, recognize
The fixed standard merchandise cannot return goods;
S3: if assert, the standard merchandise can return goods, and the standard merchandise enters rear end return of goods inventory or return channel;If
Assert that the standard merchandise cannot return goods, then the standard merchandise is sent out from output port.
According to described in the prior art, the process returned goods during self-service at present then seems in this patent background technique
It is more troublesome, it is still necessary to manually return goods;And a kind of self-service return of goods system disclosed by the invention, using standard merchandise mode or mark
Quasi- pack mode compares success of then returning goods within a preset range so as to be compared under standard weights, if than
To within a preset range, then not refusing to return goods, it is possible thereby to a possibility that intelligent decision is returned goods, solve it is existing return goods it is artificial
Problem.
In addition, disclosed self-service return of goods system also has following additional technical feature according to the present invention:
Further, the standard merchandise is sealed with standard pack, the mark be arranged in the standard pack sealing part and
Damage failure.
Further, described to be identified as bar code or two dimensional code or stereo identification or digital code.
Further, in S2, after the scanning means scans the mark, system transfers the weight ginseng of the standard merchandise
Number, is compared with the standard merchandise weight.
Internal system has the standard weights of the standard merchandise, and the deviation of weight model allowed there are one in advance
It encloses, when the commodity of the required return of goods are in deviation range, agrees to return goods, if refusing to return goods not in deviation range.
Further, the self-service return of goods system further includes identification system, the use returned goods to malice
People carries out blacklist record.
Further, the self-service return of goods system further includes the photologging for carrying out the photologging in return process
System.
The image recording system records return of goods whole process, in order to retrieval in the future and checks.
Further, the self-service return of goods system further include: when the scanning means scans the mark, to described
Identify whether to destroy and be scanned, it is described to be identified as damage failure indication, determine that the mark is damaged, then the standard merchandise by
Output port is sent out;Determine the standard label standard that the mark is not damaged and transferred in the standard merchandise weight and system
Weight error within a preset range when, then the standard merchandise enters rear end return of goods inventory or return channel.
Further, the weighing process is weighed on the weighing device in the runner and completes the standard quotient
The standard label standard weights transferred in product weight and system compares, and then mark described in identification decision to the mark
Know and whether damages;
Or
The mark is carried out identifying whether to damage described in identification decision, is then weighed to the standard merchandise and completes institute
The standard label standard weights transferred in standard merchandise weight and system is stated to compare.
Further, " mark is carried out identifying whether to damage described in identification decision, then to the standard described
Commodity are weighed and complete the standard label standard weights transferred in the standard merchandise weight and system and compared " process
In, the standard merchandise enters runner bottom and weighs.
Further, further include in S2 step on the standard merchandise for sealing the sealing of standard merchandise packaging
Component breakage identification process, such as described seal member is damaged, then refuses to return goods, and such as seal member is intact, then receives the return of goods.
The additional aspect of the present invention and advantage will be set forth in part in the description, and will partially become from the following description
Obviously, or practice through the invention is recognized.
Detailed description of the invention
Above-mentioned and/or additional aspect of the invention and advantage will become from the following description of the accompanying drawings of embodiments
Obviously and it is readily appreciated that, in which:
Fig. 1 is self-service return of goods system flow embodiment schematic diagram according to the present invention;
Fig. 2 is self-service return of goods system flow schematic diagram according to the present invention.
In Fig. 1,1 standard merchandise identification device, 2 return of goods channels, 3 weighing components, 4 return of goods storehouses, 5 support members, 6 return goods
Channel afterwards, 61, which return goods, exports.
Specific embodiment
The embodiment of the present invention is described below in detail, examples of the embodiments are shown in the accompanying drawings, wherein from beginning to end
Same or similar label indicates same or similar element or element with the same or similar functions.Below with reference to attached
The embodiment of figure description is exemplary, and for explaining only the invention, and is not construed as limiting the claims.
In the description of the present invention, it is to be understood that, term " on ", "lower", "bottom", "top", "front", "rear", "inner",
The orientation or positional relationship of the instructions such as "outside", " cross ", " vertical " is to be based on the orientation or positional relationship shown in the drawings, merely to just
In description the present invention and simplify description, rather than the device or element of indication or suggestion meaning must have a particular orientation, with
Specific orientation construction and operation, therefore be not considered as limiting the invention.
In the description of the present invention, it should be noted that unless otherwise clearly defined and limited, term " connection ", " connection
Knot ", " installation ", " cooperation " " ", " fixation, " be connected " shall be understood in a broad sense, for example, it may be being fixedly connected, be integrally connected,
It may be a detachable connection;It can be the connection inside two elements;It can be and be mounted directly, intermediary can also be passed through
Installation indirectly;" cooperation " can be the cooperation in face and face, be also possible to the cooperation a little with face or line and face, for the general of this field
For logical technical staff, the concrete meaning of above-mentioned term in the present invention can be understood with concrete condition.
The present invention is described below with reference to accompanying drawings, wherein Fig. 1 is self-service return of goods system flow according to the present invention
Schematic diagram.
As shown in Figure 1, according to an embodiment of the invention, self-service return of goods system, comprising: support member, return of goods channel,
Standard merchandise identification device, weighing component, return of goods storehouse, outlet of returning goods;
The return of goods channel and the weighing component are mounted on inside the support member, the standard merchandise identification device installation
In the logical standard merchandise inlet of returning goods, the weighing component is connected with the return of goods channel, the return of goods storehouse and described
The by-passing parts for exporting and being independently coupled the weighing component rear end of returning goods pass through after moving back commodity and entering the article portal
It crosses the return of goods channel and reaches the weighing component, weighed comparison, weighing, which compares, to meet the requirements, then enters the by-passing parts
Afterwards, the return of goods storehouse is branched to, weighing comparison is undesirable, then after entering the by-passing parts, branches to described return goods out
Mouthful.
Its process is, as shown in Figure 2:
S1: being put into return of goods mouth for standard merchandise, the standard merchandise be same commodity same weight same specification or with quantity or
Same volume or above-mentioned any combination or the standard merchandise are equipped with the rule packaging sold goods, and by the return of goods, personnel are true
Recognize;
S2: after confirmation, the standard merchandise is by the return of goods mouth, into commodity runner, in scanning means in the standard quotient
Mark on product identifies the standard merchandise, and weighs and be compared with the standard weights of the standard merchandise, than
Within a preset range to weight difference, then assert that the standard merchandise can return goods;If comparing weight difference exceeds preset range, recognize
The fixed standard merchandise cannot return goods;
S3: if assert, the standard merchandise can return goods, and the standard merchandise enters rear end return of goods inventory or return channel;If
Assert that the standard merchandise cannot return goods, then the standard merchandise is sent out from output port.
According to described in the prior art, the process returned goods during self-service at present then seems in this patent background technique
It is more troublesome, it is still necessary to manually return goods;And a kind of self-service return of goods system disclosed by the invention, using standard merchandise mode or mark
Quasi- pack mode compares success of then returning goods within a preset range so as to be compared under standard weights, if than
To within a preset range, then not refusing to return goods, it is possible thereby to a possibility that intelligent decision is returned goods, solve it is existing return goods it is artificial
Problem.
In addition, a kind of disclosed self-service return of goods system also has following additional technical feature according to the present invention:
According to some embodiments of the present invention, the standard merchandise is sealed with standard pack, and the mark is arranged in the mark
At quasi- packaging seal and damage is failed.
According to some embodiments of the present invention, described to be identified as bar code or two dimensional code or stereo identification or digital code.
According to an embodiment of the invention, after the scanning means scans the mark, system transfers the standard quotient in S2
The weight parameter of product is compared with the standard merchandise weight.
Internal system has the standard weights of the standard merchandise, and the deviation of weight model allowed there are one in advance
It encloses, when the commodity of the required return of goods are in deviation range, agrees to return goods, if refusing to return goods not in deviation range.
According to an embodiment of the invention, the self-service return of goods system further includes identification system, return goods to malice
The user carry out blacklist record.
According to some embodiments of the present invention, the self-service return of goods system further includes the image carried out in return process
The image recording system of record.
The image recording system records return of goods whole process, in order to retrieval in the future and checks.
According to some embodiments of the present invention, the self-service return of goods system further include: the scanning means scans institute
When stating mark, identify whether that destruction is scanned to described, it is described to be identified as damage failure indication, determine the mark damage,
Then the standard merchandise is sent out by output port;Determine that the mark is not damaged and transferred in the standard merchandise weight and system
The standard label standard weights error within a preset range when, then the standard merchandise enters rear end return of goods inventory or return of goods canal
Road.
According to some embodiments of the present invention, the weighing process is weighed simultaneously on the weighing device in the runner
It completes the standard label standard weights transferred in the standard merchandise weight and system to compare, then the mark is carried out
It identifies whether to damage described in identification decision;
Or
The mark is carried out identifying whether to damage described in identification decision, is then weighed to the standard merchandise and completes institute
The standard label standard weights transferred in standard merchandise weight and system is stated to compare.
According to some embodiments of the present invention, it is described " to the mark carry out identification decision described in identify whether to damage,
Then it is weighed to the standard merchandise and completes the standard label mark transferred in the standard merchandise weight and system
During quasi- weight comparison ", the standard merchandise enters runner bottom and weighs.
According to some embodiments of the present invention, further include in S2 step on the standard merchandise for sealing the standard
The seal member breakage identification process of commodity packaging, such as described seal member is damaged, then refuses to return goods, and such as seal member is complete
It is good, then receive the return of goods.
Although having carried out detailed retouch to a specific embodiment of the invention referring to multiple illustrative examples of the invention
It states, it must be understood that those skilled in the art can be designed that various other improvement and embodiment, these improve and implement
Example will be fallen within spirit and scope.Specifically, in aforementioned disclosure, attached drawing and the scope of the claims
Within, reasonable variations and modifications can be made in terms of the arrangement that components and/or sub-combination are laid out, without departing from
Spirit of the invention.In addition to components and/or the variations and modifications of layout aspect, range is by appended claims and its is equal
Object limits.
Claims (10)
1. a kind of self-service return of goods system characterized by comprising
Support member, return of goods channel, standard merchandise identification device, weighing component, return of goods storehouse, outlet of returning goods;
The return of goods channel and the weighing component are mounted on inside the support member, the standard merchandise identification device installation
In the logical standard merchandise inlet of returning goods, the weighing component is connected with the return of goods channel, the return of goods storehouse and described
The by-passing parts for exporting and being independently coupled the weighing component rear end of returning goods pass through after moving back commodity and entering the article portal
It crosses the return of goods channel and reaches the weighing component, weighed comparison, weighing, which compares, to meet the requirements, then enters the by-passing parts
Afterwards, the return of goods storehouse is branched to, weighing comparison is undesirable, then after entering the by-passing parts, branches to described return goods out
Mouthful.
2. according to power 1 described in self-service return of goods system, which is characterized in that the standard merchandise include standard pack sealing and
Mark setting, the mark setting is in the standard pack sealing part and damage failure.
3. according to self-service return of goods system described in power 2, which is characterized in that described to be identified as bar code or two dimensional code or vertical
Body mark or digital code.
4. according to self-service return of goods system described in power 1, which is characterized in that the self-service return of goods system further includes control
System, the control system are coupled the standard merchandise identification device of the inlet respectively, control opening for the inlet
Attach together set, the weighing component, the by-passing parts.
5. according to self-service return of goods system described in power 1, which is characterized in that the self-service return of goods system further includes identity
Identifying system carries out blacklist record to the user that malice is returned goods.
6. according to self-service return of goods system described in power 1, which is characterized in that the self-service return of goods system further includes carrying out
The image recording system of photologging in return process.
7. according to self-service return of goods system described in power 1, which is characterized in that the self-service return of goods system further include: institute
When stating the scanning means scanning mark, identify whether that destruction is scanned to described, it is described to be identified as damage failure indication, sentence
The fixed mark damage, then the standard merchandise is sent out by output port;Determine that the mark is not damaged and the standard merchandise weight
Amount with the standard label standard weights error transferred in system within a preset range when, then the standard merchandise enters rear end
Return of goods inventory or return channel.
8. according to self-service return of goods system described in power 1, which is characterized in that weighing of the weighing process in the runner
It is weighed on device and completes the standard label standard weights transferred in the standard merchandise weight and system and compared, so
Afterwards the mark is carried out identifying whether to damage described in identification decision;
Or
The mark is carried out identifying whether to damage described in identification decision, is then weighed to the standard merchandise and completes institute
The standard label standard weights transferred in standard merchandise weight and system is stated to compare.
9. according to self-service return of goods system described in power 1, which is characterized in that " carry out identification decision to the mark described
It is described to identify whether to damage, it is then weighed to the standard merchandise and completes to transfer in the standard merchandise weight and system
The standard label standard weights comparison " during, the standard merchandise enters runner bottom and weighs.
10. according to self-service return of goods system described in power 1, which is characterized in that the self-service return of goods system further includes pair
For sealing the seal member breakage identification process of the standard merchandise packaging on the standard merchandise, such as seal member is broken
Damage, then refuse to return goods, and such as seal member is intact, then receives the return of goods.
Priority Applications (1)
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CN201711045650.8A CN109727366A (en) | 2017-10-31 | 2017-10-31 | A kind of self-service return of goods system |
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CN201711045650.8A CN109727366A (en) | 2017-10-31 | 2017-10-31 | A kind of self-service return of goods system |
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Family
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CN201711045650.8A Pending CN109727366A (en) | 2017-10-31 | 2017-10-31 | A kind of self-service return of goods system |
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Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN110837824A (en) * | 2019-08-09 | 2020-02-25 | 达闼科技(北京)有限公司 | Commodity identification method for vending device, vending device and storage medium |
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CN104867235A (en) * | 2015-05-29 | 2015-08-26 | 兰海青 | Visual remote real-time monitoring intelligent self-service type goods returning machine and use method thereof |
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CN106672042A (en) * | 2016-11-16 | 2017-05-17 | 南京亿猫信息技术有限公司 | Intelligent shopping cart and shopping and sales return process judging method of shopping cart |
CN212302604U (en) * | 2017-10-31 | 2021-01-05 | 昆山瑞琪信息科技有限公司 | Unmanned goods selling and returning system |
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Patent Citations (9)
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US6536659B1 (en) * | 2000-11-15 | 2003-03-25 | Returns Online, Inc. | Facilitating returns of merchandise purchased from other sources |
US20040088230A1 (en) * | 2002-11-06 | 2004-05-06 | Elliott Timothy J. | Method to detect fraudulent return of merchandise |
CN102005090A (en) * | 2010-12-06 | 2011-04-06 | 深圳市瑞摩特科技发展有限公司 | Vending machine with functions of commodity sales and after-sale service |
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