CN109727366A - A kind of self-service return of goods system - Google Patents

A kind of self-service return of goods system Download PDF

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Publication number
CN109727366A
CN109727366A CN201711045650.8A CN201711045650A CN109727366A CN 109727366 A CN109727366 A CN 109727366A CN 201711045650 A CN201711045650 A CN 201711045650A CN 109727366 A CN109727366 A CN 109727366A
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CN
China
Prior art keywords
goods
return
standard
self
merchandise
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Pending
Application number
CN201711045650.8A
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Chinese (zh)
Inventor
彭继鲁
王沛玉
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Kunshan Regal Mdt Infotech Ltd
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Kunshan Regal Mdt Infotech Ltd
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Priority to CN201711045650.8A priority Critical patent/CN109727366A/en
Publication of CN109727366A publication Critical patent/CN109727366A/en
Pending legal-status Critical Current

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Abstract

The invention discloses a kind of self-service return of goods system, including support member, return of goods channel, standard merchandise identification device, weighing component, return of goods storehouse, outlets of returning goods;Return of goods channel and weighing component are mounted on inside support member, standard merchandise identification device is mounted on logical standard merchandise inlet of returning goods, weighing component is connected with return of goods channel, return of goods storehouse and outlet of returning goods independently are coupled the by-passing parts of weighing component rear end, after moving back commodity and entering article portal, weighing component is reached by return of goods channel, weighed comparison, weighing, which compares, to meet the requirements, after then entering by-passing parts, return of goods storehouse is branched to, weighing compares undesirable, after then entering by-passing parts, return of goods outlet is branched to;The present invention uses standard merchandise mode or standard pack mode, can be compared with standard weights, within a preset range, return goods successfully, and not within a preset range, refusal is returned goods, and thus intelligent decision is returned goods, and solves the problems, such as that the existing return of goods are artificial.

Description

A kind of self-service return of goods system
Technical field
The invention belongs to automatic vending field more particularly to a kind of self-service return of goods systems.
Background technique
As increasingly prosperity, the self-service device or system of social science and technology have attracted increasing attention, self-service Mode can not only allow customer to have better user experience, can also allow customer that excessive payment is avoided the cumbersome mistake such as to be lined up Journey, and more can be reduced artificial, reduction overall cost, because self-service mode becomes the selection of more and more businessmans, but mesh The process returned goods during preceding self-service, which then seems, to be more troublesome, and it is still necessary to manually return goods, it is therefore desirable to which finding one kind can be certainly The dynamic method or mode returned goods.
Summary of the invention
In view of this, proposing nobody the present invention is directed to overcome at least one of drawbacks described above in the prior art and selling Goods return of goods system, comprising: support member, return of goods channel, standard merchandise identification device, weighing component, return of goods storehouse, outlet of returning goods;
The return of goods channel and the weighing component are mounted on inside the support member, the standard merchandise identification device installation In the logical standard merchandise inlet of returning goods, the weighing component is connected with the return of goods channel, the return of goods storehouse and described The by-passing parts for exporting and being independently coupled the weighing component rear end of returning goods pass through after moving back commodity and entering the article portal It crosses the return of goods channel and reaches the weighing component, weighed comparison, weighing, which compares, to meet the requirements, then enters the by-passing parts Afterwards, the return of goods storehouse is branched to, weighing comparison is undesirable, then after entering the by-passing parts, branches to described return goods out Mouthful.
Its process are as follows:
S1: being put into return of goods mouth for standard merchandise, the standard merchandise be same commodity same weight same specification or with quantity or Same volume or above-mentioned any combination or the standard merchandise are equipped with the rule packaging sold goods, and by the return of goods, personnel are true Recognize;
S2: after confirmation, the standard merchandise is by the return of goods mouth, into commodity runner, in scanning means in the standard quotient Mark on product identifies the standard merchandise, and weighs and be compared with the standard weights of the standard merchandise, than Within a preset range to weight difference, then assert that the standard merchandise can return goods;If comparing weight difference exceeds preset range, recognize The fixed standard merchandise cannot return goods;
S3: if assert, the standard merchandise can return goods, and the standard merchandise enters rear end return of goods inventory or return channel;If Assert that the standard merchandise cannot return goods, then the standard merchandise is sent out from output port.
According to described in the prior art, the process returned goods during self-service at present then seems in this patent background technique It is more troublesome, it is still necessary to manually return goods;And a kind of self-service return of goods system disclosed by the invention, using standard merchandise mode or mark Quasi- pack mode compares success of then returning goods within a preset range so as to be compared under standard weights, if than To within a preset range, then not refusing to return goods, it is possible thereby to a possibility that intelligent decision is returned goods, solve it is existing return goods it is artificial Problem.
In addition, disclosed self-service return of goods system also has following additional technical feature according to the present invention:
Further, the standard merchandise is sealed with standard pack, the mark be arranged in the standard pack sealing part and Damage failure.
Further, described to be identified as bar code or two dimensional code or stereo identification or digital code.
Further, in S2, after the scanning means scans the mark, system transfers the weight ginseng of the standard merchandise Number, is compared with the standard merchandise weight.
Internal system has the standard weights of the standard merchandise, and the deviation of weight model allowed there are one in advance It encloses, when the commodity of the required return of goods are in deviation range, agrees to return goods, if refusing to return goods not in deviation range.
Further, the self-service return of goods system further includes identification system, the use returned goods to malice People carries out blacklist record.
Further, the self-service return of goods system further includes the photologging for carrying out the photologging in return process System.
The image recording system records return of goods whole process, in order to retrieval in the future and checks.
Further, the self-service return of goods system further include: when the scanning means scans the mark, to described Identify whether to destroy and be scanned, it is described to be identified as damage failure indication, determine that the mark is damaged, then the standard merchandise by Output port is sent out;Determine the standard label standard that the mark is not damaged and transferred in the standard merchandise weight and system Weight error within a preset range when, then the standard merchandise enters rear end return of goods inventory or return channel.
Further, the weighing process is weighed on the weighing device in the runner and completes the standard quotient The standard label standard weights transferred in product weight and system compares, and then mark described in identification decision to the mark Know and whether damages;
Or
The mark is carried out identifying whether to damage described in identification decision, is then weighed to the standard merchandise and completes institute The standard label standard weights transferred in standard merchandise weight and system is stated to compare.
Further, " mark is carried out identifying whether to damage described in identification decision, then to the standard described Commodity are weighed and complete the standard label standard weights transferred in the standard merchandise weight and system and compared " process In, the standard merchandise enters runner bottom and weighs.
Further, further include in S2 step on the standard merchandise for sealing the sealing of standard merchandise packaging Component breakage identification process, such as described seal member is damaged, then refuses to return goods, and such as seal member is intact, then receives the return of goods.
The additional aspect of the present invention and advantage will be set forth in part in the description, and will partially become from the following description Obviously, or practice through the invention is recognized.
Detailed description of the invention
Above-mentioned and/or additional aspect of the invention and advantage will become from the following description of the accompanying drawings of embodiments Obviously and it is readily appreciated that, in which:
Fig. 1 is self-service return of goods system flow embodiment schematic diagram according to the present invention;
Fig. 2 is self-service return of goods system flow schematic diagram according to the present invention.
In Fig. 1,1 standard merchandise identification device, 2 return of goods channels, 3 weighing components, 4 return of goods storehouses, 5 support members, 6 return goods Channel afterwards, 61, which return goods, exports.
Specific embodiment
The embodiment of the present invention is described below in detail, examples of the embodiments are shown in the accompanying drawings, wherein from beginning to end Same or similar label indicates same or similar element or element with the same or similar functions.Below with reference to attached The embodiment of figure description is exemplary, and for explaining only the invention, and is not construed as limiting the claims.
In the description of the present invention, it is to be understood that, term " on ", "lower", "bottom", "top", "front", "rear", "inner", The orientation or positional relationship of the instructions such as "outside", " cross ", " vertical " is to be based on the orientation or positional relationship shown in the drawings, merely to just In description the present invention and simplify description, rather than the device or element of indication or suggestion meaning must have a particular orientation, with Specific orientation construction and operation, therefore be not considered as limiting the invention.
In the description of the present invention, it should be noted that unless otherwise clearly defined and limited, term " connection ", " connection Knot ", " installation ", " cooperation " " ", " fixation, " be connected " shall be understood in a broad sense, for example, it may be being fixedly connected, be integrally connected, It may be a detachable connection;It can be the connection inside two elements;It can be and be mounted directly, intermediary can also be passed through Installation indirectly;" cooperation " can be the cooperation in face and face, be also possible to the cooperation a little with face or line and face, for the general of this field For logical technical staff, the concrete meaning of above-mentioned term in the present invention can be understood with concrete condition.
The present invention is described below with reference to accompanying drawings, wherein Fig. 1 is self-service return of goods system flow according to the present invention Schematic diagram.
As shown in Figure 1, according to an embodiment of the invention, self-service return of goods system, comprising: support member, return of goods channel, Standard merchandise identification device, weighing component, return of goods storehouse, outlet of returning goods;
The return of goods channel and the weighing component are mounted on inside the support member, the standard merchandise identification device installation In the logical standard merchandise inlet of returning goods, the weighing component is connected with the return of goods channel, the return of goods storehouse and described The by-passing parts for exporting and being independently coupled the weighing component rear end of returning goods pass through after moving back commodity and entering the article portal It crosses the return of goods channel and reaches the weighing component, weighed comparison, weighing, which compares, to meet the requirements, then enters the by-passing parts Afterwards, the return of goods storehouse is branched to, weighing comparison is undesirable, then after entering the by-passing parts, branches to described return goods out Mouthful.
Its process is, as shown in Figure 2:
S1: being put into return of goods mouth for standard merchandise, the standard merchandise be same commodity same weight same specification or with quantity or Same volume or above-mentioned any combination or the standard merchandise are equipped with the rule packaging sold goods, and by the return of goods, personnel are true Recognize;
S2: after confirmation, the standard merchandise is by the return of goods mouth, into commodity runner, in scanning means in the standard quotient Mark on product identifies the standard merchandise, and weighs and be compared with the standard weights of the standard merchandise, than Within a preset range to weight difference, then assert that the standard merchandise can return goods;If comparing weight difference exceeds preset range, recognize The fixed standard merchandise cannot return goods;
S3: if assert, the standard merchandise can return goods, and the standard merchandise enters rear end return of goods inventory or return channel;If Assert that the standard merchandise cannot return goods, then the standard merchandise is sent out from output port.
According to described in the prior art, the process returned goods during self-service at present then seems in this patent background technique It is more troublesome, it is still necessary to manually return goods;And a kind of self-service return of goods system disclosed by the invention, using standard merchandise mode or mark Quasi- pack mode compares success of then returning goods within a preset range so as to be compared under standard weights, if than To within a preset range, then not refusing to return goods, it is possible thereby to a possibility that intelligent decision is returned goods, solve it is existing return goods it is artificial Problem.
In addition, a kind of disclosed self-service return of goods system also has following additional technical feature according to the present invention:
According to some embodiments of the present invention, the standard merchandise is sealed with standard pack, and the mark is arranged in the mark At quasi- packaging seal and damage is failed.
According to some embodiments of the present invention, described to be identified as bar code or two dimensional code or stereo identification or digital code.
According to an embodiment of the invention, after the scanning means scans the mark, system transfers the standard quotient in S2 The weight parameter of product is compared with the standard merchandise weight.
Internal system has the standard weights of the standard merchandise, and the deviation of weight model allowed there are one in advance It encloses, when the commodity of the required return of goods are in deviation range, agrees to return goods, if refusing to return goods not in deviation range.
According to an embodiment of the invention, the self-service return of goods system further includes identification system, return goods to malice The user carry out blacklist record.
According to some embodiments of the present invention, the self-service return of goods system further includes the image carried out in return process The image recording system of record.
The image recording system records return of goods whole process, in order to retrieval in the future and checks.
According to some embodiments of the present invention, the self-service return of goods system further include: the scanning means scans institute When stating mark, identify whether that destruction is scanned to described, it is described to be identified as damage failure indication, determine the mark damage, Then the standard merchandise is sent out by output port;Determine that the mark is not damaged and transferred in the standard merchandise weight and system The standard label standard weights error within a preset range when, then the standard merchandise enters rear end return of goods inventory or return of goods canal Road.
According to some embodiments of the present invention, the weighing process is weighed simultaneously on the weighing device in the runner It completes the standard label standard weights transferred in the standard merchandise weight and system to compare, then the mark is carried out It identifies whether to damage described in identification decision;
Or
The mark is carried out identifying whether to damage described in identification decision, is then weighed to the standard merchandise and completes institute The standard label standard weights transferred in standard merchandise weight and system is stated to compare.
According to some embodiments of the present invention, it is described " to the mark carry out identification decision described in identify whether to damage, Then it is weighed to the standard merchandise and completes the standard label mark transferred in the standard merchandise weight and system During quasi- weight comparison ", the standard merchandise enters runner bottom and weighs.
According to some embodiments of the present invention, further include in S2 step on the standard merchandise for sealing the standard The seal member breakage identification process of commodity packaging, such as described seal member is damaged, then refuses to return goods, and such as seal member is complete It is good, then receive the return of goods.
Although having carried out detailed retouch to a specific embodiment of the invention referring to multiple illustrative examples of the invention It states, it must be understood that those skilled in the art can be designed that various other improvement and embodiment, these improve and implement Example will be fallen within spirit and scope.Specifically, in aforementioned disclosure, attached drawing and the scope of the claims Within, reasonable variations and modifications can be made in terms of the arrangement that components and/or sub-combination are laid out, without departing from Spirit of the invention.In addition to components and/or the variations and modifications of layout aspect, range is by appended claims and its is equal Object limits.

Claims (10)

1. a kind of self-service return of goods system characterized by comprising
Support member, return of goods channel, standard merchandise identification device, weighing component, return of goods storehouse, outlet of returning goods;
The return of goods channel and the weighing component are mounted on inside the support member, the standard merchandise identification device installation In the logical standard merchandise inlet of returning goods, the weighing component is connected with the return of goods channel, the return of goods storehouse and described The by-passing parts for exporting and being independently coupled the weighing component rear end of returning goods pass through after moving back commodity and entering the article portal It crosses the return of goods channel and reaches the weighing component, weighed comparison, weighing, which compares, to meet the requirements, then enters the by-passing parts Afterwards, the return of goods storehouse is branched to, weighing comparison is undesirable, then after entering the by-passing parts, branches to described return goods out Mouthful.
2. according to power 1 described in self-service return of goods system, which is characterized in that the standard merchandise include standard pack sealing and Mark setting, the mark setting is in the standard pack sealing part and damage failure.
3. according to self-service return of goods system described in power 2, which is characterized in that described to be identified as bar code or two dimensional code or vertical Body mark or digital code.
4. according to self-service return of goods system described in power 1, which is characterized in that the self-service return of goods system further includes control System, the control system are coupled the standard merchandise identification device of the inlet respectively, control opening for the inlet Attach together set, the weighing component, the by-passing parts.
5. according to self-service return of goods system described in power 1, which is characterized in that the self-service return of goods system further includes identity Identifying system carries out blacklist record to the user that malice is returned goods.
6. according to self-service return of goods system described in power 1, which is characterized in that the self-service return of goods system further includes carrying out The image recording system of photologging in return process.
7. according to self-service return of goods system described in power 1, which is characterized in that the self-service return of goods system further include: institute When stating the scanning means scanning mark, identify whether that destruction is scanned to described, it is described to be identified as damage failure indication, sentence The fixed mark damage, then the standard merchandise is sent out by output port;Determine that the mark is not damaged and the standard merchandise weight Amount with the standard label standard weights error transferred in system within a preset range when, then the standard merchandise enters rear end Return of goods inventory or return channel.
8. according to self-service return of goods system described in power 1, which is characterized in that weighing of the weighing process in the runner It is weighed on device and completes the standard label standard weights transferred in the standard merchandise weight and system and compared, so Afterwards the mark is carried out identifying whether to damage described in identification decision;
Or
The mark is carried out identifying whether to damage described in identification decision, is then weighed to the standard merchandise and completes institute The standard label standard weights transferred in standard merchandise weight and system is stated to compare.
9. according to self-service return of goods system described in power 1, which is characterized in that " carry out identification decision to the mark described It is described to identify whether to damage, it is then weighed to the standard merchandise and completes to transfer in the standard merchandise weight and system The standard label standard weights comparison " during, the standard merchandise enters runner bottom and weighs.
10. according to self-service return of goods system described in power 1, which is characterized in that the self-service return of goods system further includes pair For sealing the seal member breakage identification process of the standard merchandise packaging on the standard merchandise, such as seal member is broken Damage, then refuse to return goods, and such as seal member is intact, then receives the return of goods.
CN201711045650.8A 2017-10-31 2017-10-31 A kind of self-service return of goods system Pending CN109727366A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110837824A (en) * 2019-08-09 2020-02-25 达闼科技(北京)有限公司 Commodity identification method for vending device, vending device and storage medium

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US6536659B1 (en) * 2000-11-15 2003-03-25 Returns Online, Inc. Facilitating returns of merchandise purchased from other sources
US20040088230A1 (en) * 2002-11-06 2004-05-06 Elliott Timothy J. Method to detect fraudulent return of merchandise
CN102005090A (en) * 2010-12-06 2011-04-06 深圳市瑞摩特科技发展有限公司 Vending machine with functions of commodity sales and after-sale service
CN104867235A (en) * 2015-05-29 2015-08-26 兰海青 Visual remote real-time monitoring intelligent self-service type goods returning machine and use method thereof
CN204990489U (en) * 2015-07-20 2016-01-20 天津市威陌科技发展有限公司 Network formula automatic vending machine that can return goods
CN106169210A (en) * 2016-02-01 2016-11-30 唐超(北京)科技有限公司 A kind of supermarket self-help purchase method
CN106257515A (en) * 2016-08-31 2016-12-28 杭州纳戒科技有限公司 A kind of box for material circulation
CN106672042A (en) * 2016-11-16 2017-05-17 南京亿猫信息技术有限公司 Intelligent shopping cart and shopping and sales return process judging method of shopping cart
CN212302604U (en) * 2017-10-31 2021-01-05 昆山瑞琪信息科技有限公司 Unmanned goods selling and returning system

Patent Citations (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6536659B1 (en) * 2000-11-15 2003-03-25 Returns Online, Inc. Facilitating returns of merchandise purchased from other sources
US20040088230A1 (en) * 2002-11-06 2004-05-06 Elliott Timothy J. Method to detect fraudulent return of merchandise
CN102005090A (en) * 2010-12-06 2011-04-06 深圳市瑞摩特科技发展有限公司 Vending machine with functions of commodity sales and after-sale service
CN104867235A (en) * 2015-05-29 2015-08-26 兰海青 Visual remote real-time monitoring intelligent self-service type goods returning machine and use method thereof
CN204990489U (en) * 2015-07-20 2016-01-20 天津市威陌科技发展有限公司 Network formula automatic vending machine that can return goods
CN106169210A (en) * 2016-02-01 2016-11-30 唐超(北京)科技有限公司 A kind of supermarket self-help purchase method
CN106257515A (en) * 2016-08-31 2016-12-28 杭州纳戒科技有限公司 A kind of box for material circulation
CN106672042A (en) * 2016-11-16 2017-05-17 南京亿猫信息技术有限公司 Intelligent shopping cart and shopping and sales return process judging method of shopping cart
CN212302604U (en) * 2017-10-31 2021-01-05 昆山瑞琪信息科技有限公司 Unmanned goods selling and returning system

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110837824A (en) * 2019-08-09 2020-02-25 达闼科技(北京)有限公司 Commodity identification method for vending device, vending device and storage medium

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