CN109726960A

CN109726960A - Order processing method and device, electronic equipment and computer readable storage medium

Info

Publication number: CN109726960A
Application number: CN201811631609.3A
Authority: CN
Inventors: 赵琦; 刘京伟
Original assignee: Lazas Network Technology Shanghai Co Ltd
Current assignee: Lazas Network Technology Shanghai Co Ltd
Priority date: 2018-12-29
Filing date: 2018-12-29
Publication date: 2019-05-07
Anticipated expiration: 2038-12-29
Also published as: CN109726960B; CN113034080A

Abstract

The embodiment of the disclosure discloses an order processing method, an order processing device, electronic equipment and a computer readable storage medium, wherein the method comprises the following steps: receiving an order rollback request, and acquiring multi-dimensional distribution related information of an order from the order rollback request; responding to the order rollback request, and obtaining a rollback result according to the multidimensional delivery related information and a preset multidimensional reference model; the method comprises the steps that a preset multi-dimensional reference model represents a corresponding relation between an order rollback result established based on at least two dimensions and multi-dimensional delivery related information of an order; and responding to the rollback result to represent that the order is allowed to be rolled back, sending rollback acceptance information of the order, and realizing the rolling back of the order. According to the scheme, when an order rollback request is received, the order rollback can be realized together based on the multiple dimensions of relevant delivery information and the preset multiple dimensions of reference models, the applicability of order rollback processing is improved, multiple conditions are comprehensively considered, and the order dispatching efficiency is improved when the order rollback processing is carried out.

Description

Order processing method, apparatus, electronic equipment and computer readable storage medium

Technical field

This disclosure relates to logistics distribution technical field, and in particular to a kind of order processing method, apparatus, electronic equipment and meter Calculation machine readable storage medium storing program for executing.

Background technique

Logistics distribution field, especially crowdsourcing rob under single mode or the apparent type of service of peak mode in, dispatching Member is easy to maloperation and gets oneself undesired order, in timely delivery system, once dispatching person picks up order, for Family experience and jockey's management etc. consider that scheduling system does not support usually dispatching personnel that order is return back to scheduling pond again In.

Currently, delivery system can be provided according to dispatching person's grade to it is fixed can the number cancelled an order of relief.So And using aforesaid way, dispatching person cancels number and fixes, and relies on its grade and promote number, inferior grade or new hand dispatching person It is easier to operate to make mistakes, but cancels without method without duty, there is limitation, and order is directly cancelled, and order is caused to be sent with charge free Low efficiency.

Summary of the invention

The embodiment of the present disclosure provides a kind of order processing method, apparatus, electronic equipment and computer readable storage medium.

In a first aspect, providing a kind of order processing method in the embodiment of the present disclosure.

Specifically, the order processing method, comprising:

Order rollback requests are received, the various dimensions that order is obtained from the order rollback requests dispense relevant information；

The order rollback requests are responded, dispense relevant information and default various dimensions reference model according to the various dimensions, Obtain rollback result；The default various dimensions reference model characterizes the order rollback result established based at least two dimensions and institute State the corresponding relationship of the various dimensions dispatching relevant information of order；

Characterizing the order in response to the rollback result allows to retract, and the rollback for sending the order receives information, real The rollback of the existing order.

With reference to first aspect, in the first implementation of first aspect, the various dimensions dispatching is related to be believed the disclosure Breath includes: that order delivery time information, order estimate dispatching duration, dispatching range information, order catcher duration and the order amount of money At least two in lifting values.

With reference to first aspect, the disclosure is in second of implementation of first aspect, the reception order rollback requests, The various dimensions that order is obtained from the order rollback requests dispense relevant information, comprising:

Receive order rollback requests, obtained from the order rollback requests order order be sent to the expected time, Order estimates dispatching duration, the order amount of money, order and generates time, trade company's address information and buyer's address information；

Current time is obtained, the expected time is sent to according to the current time information, the order and the order generates Time, it is poor to determine that the order catcher duration and order are sent to the expected time；

The order estimates dispatching duration and the order is sent to expected time difference as the order delivery time information；

According to trade company's address information and buyer's address information, the dispatching range information and dispatching road are determined Diameter；

According to the order amount of money, the order amount of money lifting values are obtained；

The order delivery time information, the order are estimated into dispatching duration, the dispatching range information, the dispatching Path, the order catcher duration and in the order amount of money lifting values at least two as various dimensions dispatchings it is related believe Breath.

With reference to first aspect, the first implementation of first aspect, the disclosure is in the third realization side of first aspect In formula, the response order rollback requests dispense relevant information and default various dimensions reference model according to the various dimensions, Obtain rollback result, comprising:

The order rollback requests are responded, according to the order delivery time information and preset time rollback threshold value, are determined It is sent to weight；

According to the dispatching range information, pre-determined distance rollback threshold value, the Distribution path and default popular path, determine Distance weighting；

Duration and default catcher rollback threshold value are taken over according to the order, determines catcher weight；

According to the order amount of money lifting values and preset cost rollback threshold value, amount of money weight is determined；

Weight, the distance weighting, at least two taken in weight and the amount of money weight are sent to using described, With preset initial various dimensions reference model, form the default various dimensions reference model；

It is dispensed in relevant information according to the various dimensions, the letter of identical dimensional is belonged to the default various dimensions reference model Breath and the default various dimensions reference model, obtain the rollback result.

The third implementation with reference to first aspect, the disclosure in the 4th kind of implementation of first aspect, according to The dispatching range information, pre-determined distance rollback threshold value, the Distribution path and default popular path, determine distance weighting it Afterwards, the method also includes:

According to the order rollback requests, from the current order currently dispensed, direct route order is obtained；

According to the direct route order, the distance weighting is promoted.

With reference to first aspect, the first implementation, second of implementation of first aspect, first party of first aspect The third implementation in face and the 4th kind of implementation of first aspect, five kind implementation of the disclosure in first aspect In, it is described to dispense relevant information and default various dimensions reference model according to the various dimensions, determine whether the order allows back After moving back, the method also includes:

Characterizing the order in response to the rollback result does not allow to retract, and the rollback for sending the order does not receive letter Breath, refuses the rollback of the order.

Second of implementation with reference to first aspect, the disclosure are described in the 6th kind of implementation of first aspect Order rollback requests are received, after the various dimensions dispatching relevant information for obtaining order in the order rollback requests, the side Method further include:

When the order is sent to expected time difference and the order estimates the ratio of dispatching duration and is more than or equal to preset time When rollback threshold value, the rollback for sending the order receives information, realizes the rollback of the order；Or；

When the dispatching range information is more than or equal to pre-determined distance rollback threshold value, the rollback for sending the order does not receive Information refuses the rollback of the order；Alternatively,

When order catcher duration is more than or equal to default catcher rollback threshold value, the rollback for sending the order does not receive Information refuses the rollback of the order.

Second aspect provides a kind of order processing device in the embodiment of the present disclosure.

Specifically, the order processing device, comprising:

Receiving module is configured as receiving order rollback requests, the multidimensional of order is obtained from the order rollback requests Degree dispatching relevant information；

Rollback module is configured to respond to the order rollback requests, according to various dimensions dispatching relevant information and in advance If various dimensions reference model obtains rollback result；The default various dimensions reference model characterization is established based at least two dimensions Order rollback result and the order various dimensions dispatching relevant information corresponding relationship；

Sending module, being configured to respond to the rollback result characterization order allows to retract, and sends the order Rollback receive information, realize the rollback of the order.

In conjunction with second aspect, in the first implementation of second aspect, the various dimensions dispatching is related to be believed the disclosure Breath includes: that order delivery time information, order estimate dispatching duration, dispatching range information, order catcher duration and the order amount of money At least two in lifting values.

In conjunction with second aspect, in second of implementation of second aspect, the receiving module includes: the disclosure

Receiving submodule is configured as receiving order rollback requests, obtains the order from the order rollback requests Order be sent to the expected time, order estimates dispatching duration, the order amount of money, order and generates time, trade company's address information and buyer Address information；

First acquisition submodule is configured as obtaining current time, is sent to according to the current time information, the order Expected time and the order generate the time, and it is poor to determine that the order catcher duration and order are sent to the expected time；The order It estimates dispatching duration and the order is sent to expected time difference as the order delivery time information；

First determines submodule, is configured as determining institute according to trade company's address information and buyer's address information State dispatching range information and Distribution path；And the order delivery time information, the order are estimated into dispatching duration, described Dispense at least two works in range information, the Distribution path, order catcher duration and the order amount of money lifting values Relevant information is dispensed for the various dimensions.

In conjunction with the first implementation of second aspect, second aspect, the disclosure is in the third realization side of second aspect In formula, the rollback module includes:

Second determines submodule, the order rollback requests is configured to respond to, according to the order delivery time information With preset time rollback threshold value, determination is sent to weight；According to the dispatching range information, pre-determined distance rollback threshold value, described match Path and default popular path are sent, determines distance weighting；Duration and default catcher rollback threshold value are taken over according to the order, is determined Take over weight；According to the lifting values of the order amount of money and preset cost rollback threshold value, amount of money weight is determined；

Rollback submodule is configured as being sent to weight, the distance weighting, the catcher weight and the gold using described At least two in volume weight, and preset initial various dimensions reference model, forms the default various dimensions reference model；According to institute It states in various dimensions dispatching relevant information, belongs to the information of identical dimensional and described pre- with the default various dimensions reference model If various dimensions reference model, the rollback result is obtained.

In conjunction with the third implementation of second aspect, the disclosure is described in the 4th kind of implementation of second aspect Second determines that submodule includes:

Described second determines submodule, is configured as according to the dispatching range information, pre-determined distance rollback threshold value, described Distribution path and default popular path, after determining distance weighting, according to the order rollback requests, from what is currently dispensed In current order, direct route order is obtained；According to the direct route order, the distance weighting is promoted.

The first implementation, second of implementation of second aspect, second party in conjunction with second aspect, second aspect The third implementation in face and the 4th kind of implementation of second aspect, five kind implementation of the disclosure in second aspect In, the rollback module, be configured as it is described dispense relevant information and default various dimensions reference model according to the various dimensions, really After whether the fixed order allows rollback, characterizing the order in response to the rollback result does not allow to retract, described in transmission The rollback of order does not receive information, refuses the rollback of the order.

In conjunction with second of implementation of second aspect, the disclosure in the 6th kind of implementation of second aspect,

The rollback module is additionally configured to the reception order rollback requests, obtains from the order rollback requests After the various dimensions dispatching relevant information of order, when the order is sent to expected time difference and the order estimates dispatching duration When ratio is more than or equal to preset time rollback threshold value, the rollback for sending the order receives information, realizes the rollback of the order； Or；When the dispatching range information is more than or equal to pre-determined distance rollback threshold value, the rollback for sending the order does not receive letter Breath, refuses the rollback of the order；Alternatively, being sent when order catcher duration is more than or equal to default catcher rollback threshold value The rollback of the order does not receive information, refuses the rollback of the order.

The third aspect, the embodiment of the present disclosure provide a kind of electronic equipment, including memory and processor, the memory The computer instruction of order processing method in above-mentioned first aspect is executed for storing one or more support order processing device, The processor is configured to for executing the computer instruction stored in the memory.The order processing device can be with Including communication interface, for order processing device and other equipment or communication.

Fourth aspect, the embodiment of the present disclosure provide a kind of computer readable storage medium, for storing order processing dress Computer instruction used is set, it includes be involved by order processing device for executing order processing method in above-mentioned first aspect And computer instruction.

The technical solution that the embodiment of the present disclosure provides can include the following benefits:

Above-mentioned technical proposal, by dispensing relevant information based on multiple dimensions when receiving order rollback requests With default various dimensions reference model, the common realization for carrying out order rollback improves the applicability of order rollback processing, and synthesis is examined Various situations are considered, have improved order when making order rollback processing and send efficiency with charge free.

It should be understood that above general description and following detailed description be only it is exemplary and explanatory, not The disclosure can be limited.

Detailed description of the invention

In conjunction with attached drawing, by the detailed description of following non-limiting embodiment, the other feature of the disclosure, purpose and excellent Point will be apparent.In the accompanying drawings:

Fig. 1 shows the flow chart of the order processing method according to one embodiment of the disclosure；

Fig. 2 shows the flow charts of the step S101 of the order processing method of embodiment according to Fig. 1；

Fig. 3 shows the flow chart of the step S102 of the order processing method of embodiment according to Fig. 1；

Fig. 4 shows the structural block diagram of the order processing device according to one embodiment of the disclosure；

Fig. 5 shows the structural block diagram of the receiving module 401 of the order processing device of embodiment according to Fig.4,；

Fig. 6 shows the structural block diagram of the rollback module 402 of the order processing device of embodiment according to Fig.4,；

Fig. 7 shows the structural block diagram of the electronic equipment according to one embodiment of the disclosure；

Fig. 8 is adapted for the structure for realizing the computer system of the order processing method according to one embodiment of the disclosure Schematic diagram.

Specific embodiment

Hereinafter, the illustrative embodiments of the disclosure will be described in detail with reference to the attached drawings, so that those skilled in the art can Easily realize them.In addition, for the sake of clarity, the portion unrelated with description illustrative embodiments is omitted in the accompanying drawings Point.

In the disclosure, it should be appreciated that the term of " comprising " or " having " etc. is intended to refer to disclosed in this specification Feature, number, step, behavior, the presence of component, part or combinations thereof, and be not intended to exclude other one or more features, A possibility that number, step, behavior, component, part or combinations thereof exist or are added.

It also should be noted that in the absence of conflict, the feature in embodiment and embodiment in the disclosure It can be combined with each other.The disclosure is described in detail below with reference to the accompanying drawings and in conjunction with the embodiments.

The technical solution that the embodiment of the present disclosure provides is by being based on multiple dimensions when receiving order rollback requests Relevant information and default various dimensions reference model are dispensed, the common realization for carrying out order rollback improves order rollback processing Applicability has comprehensively considered various situations, improves order when making order rollback processing and sends efficiency with charge free.

Fig. 1 shows the flow chart of the order processing method according to one embodiment of the disclosure.As shown in Figure 1, the order Processing method includes the following steps S101-S103:

In step s101, order rollback requests are received, the various dimensions that order is obtained from order rollback requests dispense phase Close information；

In step s 102, order rollback requests are responded, relevant information is dispensed according to various dimensions and default various dimensions refers to Model obtains rollback result；Order rollback result that default various dimensions reference model characterization is established based at least two dimensions and The corresponding relationship of the various dimensions dispatching relevant information of the order；

In step s 103, allow to retract in response to rollback result characterization order, the rollback for sending order receives information, real The rollback of existing order.

Mentioned above, with the development of internet technology, more and more electronic applications are widely used, and are based on electronics The function of application is realized, in the treatment process of the order of dispatching, delivery system can provide according to dispatching person's grade to it solid It is fixed can the number cancelled an order of relief, dispatching person cancels number and fixes, and relies on its grade and promote number, inferior grade or new Hand dispatching person is easier to operate to make mistakes, and but cancels without method without duty, has limitation, and order is directly cancelled, and is caused Order sends low efficiency with charge free.

In view of drawbacks described above, in this embodiment, a kind of order processing method is proposed, this method is by receiving When order rollback requests, from the order rollback requests, multiple dimension dispatching relevant informations are obtained, then be based on multiple dimensions Dispense relevant information and default various dimensions reference model, the common realization for carrying out order rollback, to improve at order rollback The applicability of reason has comprehensively considered various situations, then make order retract processing when, be by various dimensions calculate and locate It is determined after reason, efficiency can be sent with charge free with order.

The dispatching that the embodiment of the present disclosure is suitable in terminal, which is applied, to be ordered with the dispatching using corresponding background management platform In the scene of processing apparatus, the dispatching application in the terminal that user passes through oneself places an order, the end that trade company passes through oneself Dispatching application in end receives order, and distributor receives dispatching order by the dispatching application of the terminal of oneself.

Wherein, distributor is after getting dispatching order, if because of various reasons, it, can be with when not can be carried out the dispatching of order Order rollback operation is carried out by the dispatching application in oneself terminal, generates order rollback requests, order rollback requests at this moment In just carry various dimensions dispatching relevant information.

Wherein, various dimensions dispatching relevant information include: order delivery time information, order estimate dispatching duration, dispatching away from From at least two in information, order catcher duration and order amount of money lifting values, the embodiment of the present disclosure is with no restriction.

In the embodiments of the present disclosure, order processing device is when determining distributor to the order rollback requests of order, Order relevant information and dispatching relevant information can be got from the order of the order rollback requests, order processing device uses The information of at least two dimension therein carries out the judgement of order rollback.

Wherein, order processing device can respond order rollback requests, based on the default various dimensions reference model obtained, Rollback processing is carried out to various dimensions dispatching relevant information, thus retracted as a result, there are two types of such rollback results, Yi Zhongwei Rollback result characterization order allows to retract, and another kind is that rollback result characterization order does not allow to retract.So working as rollback result When characterization order allows to retract, the rollback that order placing equipment can send order receives information in the terminal of distributor, realizes The rollback of order, that is, realizing singly rollback to be handled.

In some embodiments of the present disclosure, order processing device dispenses relevant information and default various dimensions according to various dimensions Reference model after determining whether order allows rollback, does not allow to retract, sends order in response to rollback result characterization order Rollback does not receive information, refuses the rollback of order, which needs to continue to be dispensed by dispatching person, timely completes order Dispatching.

Further, in the embodiments of the present disclosure, order processing device, can be by the rollback after allowing for order and retracting Order send with charge free again in time, to improve dispatching efficiency.

It should be noted that when the default various dimensions reference model in the embodiment of the present disclosure is sent to reference to the expectation of user side Between, trade company's user distance, estimate dispatching duration, current order duration, whether popular route, whether have jockey by the way, price Whether there are also after scheduling attributes, price attribute and the order attributes such as amplification, whether order status is judged further according to attribute weight It can retract.

In an optional implementation of the present embodiment, as shown in Fig. 2, the step S101, i.e. reception order retracts The step of request, the various dimensions of acquisition order dispense relevant information from order rollback requests, including step S201-S205:

In step s 201, order rollback requests are received, the order that order is obtained from order rollback requests is sent to expectation Time, order estimate dispatching duration, the order amount of money, order and generate time, trade company's address information and buyer's address information；

In step S202, current time is obtained, the expected time is sent to according to current time information, order and order generates Time, it is poor to determine that order catcher duration and order are sent to the expected time；Order estimates dispatching duration and order is sent to the expected time Difference is used as order delivery time information；

In step S203, according to trade company's address information and buyer's address information, determines dispatching range information and match Send path；

In step S204, according to the order amount of money, order amount of money lifting values are obtained；

In step S205, order delivery time information, order are estimated into dispatching duration, dispatching range information, dispatching road At least two in diameter, order catcher duration and order amount of money lifting values are used as various dimensions to dispense relevant information.

In the present embodiment, order processing device be sent to by the order of various dimensions the expected time it is poor, dispatching distance Information, order estimate what the order carried out in dispatching duration, order catcher duration, Distribution path and order amount of money lifting values retracted Judge, more comprehensively and accurately.

Wherein, can know in the order information of order rollback requests order be sent to the expected time, order generate the time, The order amount of money, order estimate dispatching duration, trade company's address information and buyer's address information, thus available current time, It is sent to the expected time according to current time and order, it is poor to determine that order is sent to the expected time, and according to current time information The time is generated with order, determines that order takes over duration.Also, order processing device can be according to trade company's address information and buyer Address information determines dispatching range information and Distribution path.And order processing device can also be by looking in the order amount of money The no possibility for having price markup or the order amount of money to be promoted, obtains order amount of money lifting values.Order amount of money lifting values can be since 0.

Illustratively, it is assumed that order is sent to the expected time as 12:30, and order generates the time as 11:30, then request order Current time when rollback is 11:40, then, it is 12:30-11:40 that order, which is sent to expected time difference, is 50 minutes；Order connects A length of 11:40-11:30 when hand is 10 minutes.

In an optional implementation of the present embodiment, as shown in figure 3, the step S102, i.e. response order retracts Request, the step of dispensing relevant information and default various dimensions reference model according to various dimensions, obtain rollback result, including step S301-S306:

In step S301, order rollback requests are responded, according to order delivery time information and preset time rollback threshold value, Determination is sent to weight；

In step s 302, according to dispatching range information, pre-determined distance rollback threshold value, the Distribution path and default hot topic Path determines distance weighting.

In step S303, duration and default catcher rollback threshold value are taken over according to order, determine catcher weight；

In step s 304, according to order amount of money lifting values and preset cost rollback threshold value, amount of money weight is determined；

In step S305, using be sent to weight, distance weighting, catcher weight and amount of money weight at least two, with Initial various dimensions reference model is preset, default various dimensions reference model is formed；

In step S306, is dispensed in relevant information according to various dimensions, belong to identical dimension with default various dimensions reference model The information of degree and default various dimensions reference model, obtain rollback result.

In the embodiments of the present disclosure, the number of limitation distributor's rollback order is not needed, as long as default various dimensions refer to mould Type angle is reasonable, so that it may allow distributor to operate rollback order, improve the experience of distributor's hand, order completion rate etc. Meanwhile enhancing platform to user's viscosity of distributor.

Wherein, preset various dimensions reference model be order delivery time information, dispatching range information, order catcher duration and The model of at least two dimensions combination in order amount of money lifting values, i.e., default various dimensions reference model be based on scheduling attributes, The reference model that the order of the various dimensions such as price attribute, order attributes retracts.

Wherein, scheduling attributes, price attribute, the particular content of order attributes and information have very much, only return in the present embodiment A part is received, but the present embodiment does not limit scheduling attributes, price attribute, the particular content of order attributes and information.

It should be noted that order placing equipment is using the various dimensions dispatching corresponding weight of relevant information and to preset initial Various dimensions reference model, the default various dimensions reference model of composition.So, order placing equipment dispenses relevant information according to various dimensions In, with default various dimensions reference model belong to identical dimensional information and default various dimensions reference model, available rollback As a result.

Wherein, presetting initial various dimensions reference model can be weighted model, or averaging model etc. calculates multidimensional The model of integrated information is spent, the embodiment of the present disclosure is with no restriction.

In the present embodiment, by taking weighted model as an example, order processing device dispenses in relevant information according to various dimensions, and pre- If various dimensions reference model belong to identical dimensional information and default various dimensions reference model, available rollback result Process are as follows: it obtains in various dimensions dispatching relevant information, it is corresponding with the information that default various dimensions reference model belongs to identical dimensional Scoring, be added the scoring of identical dimensional is corresponding with weight, obtain total rollback score value, total rollback score value and default retract are commented Divide comparison, if being more than the score value, i.e. rollback result characterization can allow to retract with order, and otherwise rollback result characterization can be with order Do not allow to retract.

Wherein, presetting the scoring that retracts can test to obtain, and the present embodiment is with no restriction.

Illustratively, for four dimensions a, b, c and d, total rollback score value=weight_a* it scores_a+ weight_b* it scores_b+ power Weight_c* it scores_c+ weight_d* it scores_d。

It should be noted that in the present embodiment, the score value of scoring can be preset, can also be set according to following principle It sets:

Order in order delivery time information be sent to expected time difference and order estimate dispatching duration ratio it is bigger, Corresponding scoring is higher；

It is closer to dispense range information, corresponding scoring is higher；

Order catcher duration is shorter, and corresponding scoring is higher.

In the present embodiment, order processing device is determined according to order delivery time information and preset time rollback threshold value During being sent to weight, when order is sent to expected time difference and order estimates the ratio of dispatching duration and is less than preset time rollback When threshold value, so that it may distribute one and non-zero be sent to weight.

In the present embodiment, order processing device according to dispatching range information, pre-determined distance rollback threshold value, Distribution path and Default hot topic path determines that the process of distance weighting can be with are as follows:, can be with when dispatching range information is less than pre-determined distance rollback threshold value Distribute a non-zero distance weighting；And it, can be with range of lift weight when Distribution path belongs to default popular path Value；And order processing device is according to order rollback requests, from the current order currently dispensed, it can be determined that whether obtain Take direct route order；It, can also be according to direct route order, range of lift weight if getting smooth order.

In the present embodiment, order processing device takes over duration and default catcher rollback threshold value according to order, determines catcher The process of weight are as follows: when order takes over duration less than default catcher rollback threshold value, a non-zero catcher weight can be distributed.

In the present embodiment, order processing device is more than or equal to preset cost rollback threshold value according to order amount of money lifting values When, a non-zero amount of money weight can be distributed；When order amount of money lifting values are less than preset cost rollback threshold value, one can be distributed A amount of money weight for being 0.

Wherein, preset time rollback threshold value, default catcher rollback threshold value, preset cost rollback threshold value and pre-determined distance retract Threshold value characterization is the value range for allowing to retract, and specific data can be according to actually being set, and the embodiment of the present disclosure does not limit System.As long as the above order delivery time information, order, which take over duration, dispatching range information and order amount of money lifting values, meets permission The value range of rollback, so that it may it determines corresponding weighted value, otherwise is unsatisfactory for the value range for allowing to retract, it is just raw without weight At.

Wherein, the acquisition in default popular path is the heat that order processing device is calculated according to History Order off-line data Gate way.Here, two are greater than with the number occurred during that corresponding time period between the fixed long region of some center point range Given threshold value is then popular path from a region to another region.Whether order placing equipment can belong to according to Distribution path In the regional scope in default hot topic path, to adjust the size of distance weighting.If so, belonging to the region model in default popular path It encloses, then distance weighting can be turned up.

Wherein, direct route order is that current dispatching person carries on the back the shop Dan Litong with address order in the presence of (policy Extensible).

In the embodiments of the present disclosure, direct route order can also have been checked whether by recalling distributor near order.In this way It can effectively realize after order rollback, order is preferentially distributed to the distributor of smooth order, improve dispatching efficiency.

Further, the reception order rollback requests, the various dimensions that order is obtained from the order rollback requests are matched After sending relevant information, when order is sent to expected time difference and order is estimated the ratio of dispatching duration and returned more than or equal to preset time When moving back threshold value, the rollback for sending order receives information, realizes the rollback of order；Or；

When dispensing range information more than or equal to pre-determined distance rollback threshold value, the rollback for sending order does not receive information, refuses The rollback of the exhausted order；Alternatively,

When order catcher duration is more than or equal to default catcher rollback threshold value, the rollback for sending order does not receive information, refuses The rollback of exhausted order.

Illustratively, order expectation delivery time difference is time span T, and order estimates dispatching duration T0 originally, works as T/T0 More than or equal to preset time rollback threshold value, directly judge that order can be retracted；But T/T0 is less than preset time rollback threshold value, it is determined that It is sent to weight out.

It dispenses range information D and is more than or equal to pre-determined distance rollback threshold value, directly refusal order retracts, and dispenses range information D Less than pre-determined distance rollback threshold value, distance weighting is determined, wherein distance is closer, distance weighting is higher.

Order takes over duration T2 and is more than or equal to default catcher rollback threshold value, and directly refusal order retracts, and order takes over duration T2 is less than default catcher rollback threshold value, determines catcher weight；Wherein, order catcher duration is smaller, catcher weight is higher.

Whether Distribution path is popular path, if it is, distance weighting is turned up, if not further being judged.

Order jockey nearby is recalled, has checked whether direct route distributor.

If so, distance weighting is then turned up, if not further being judged；

The lifting values of the order amount of money whether be greater than preset cost rollback threshold value (such as 0): greater than, then amount of money weight.It is subsequent It is dispensed in relevant information according to various dimensions, the information and default multidimensional of identical dimensional is belonged to default various dimensions reference model Reference model is spent, rollback result is obtained.For example, obtaining in various dimensions dispatching relevant information, with default various dimensions reference model The scoring of identical dimensional addition corresponding with weight is obtained total rollback score value by the corresponding scoring of information for belonging to identical dimensional, will Total rollback score value and the default scoring comparison that retracts, if being more than the score value, i.e. rollback result characterization can allow to retract with order, no The result that then retracts characterization can not allow to retract with order.

Following is embodiment of the present disclosure, can be used for executing embodiments of the present disclosure.

Fig. 4 shows the structural block diagram of the order processing device according to one embodiment of the disclosure, which can be by soft Part, hardware or both are implemented in combination with as some or all of of electronic equipment.As shown in figure 4, the order processing dress It sets and includes:

Receiving module 401 is configured to receive order rollback requests, obtain from the order rollback requests The various dimensions of order dispense relevant information；

Rollback module 402 is configured to respond to the order rollback requests, according to the various dimensions dispense relevant information and Default various dimensions reference model, obtains rollback result；The default various dimensions reference model characterization is built based at least two dimensions The corresponding relationship of the various dimensions dispatching relevant information of vertical order rollback result and the order；

Sending module 403, being configured to respond to the rollback result characterization order allows to retract, and orders described in transmission Single rollback receives information, realizes the rollback of the order.

In view of drawbacks described above, in this embodiment, a kind of order placing equipment is proposed, the device is by receiving order When rollback requests, from the order rollback requests, multiple dimension dispatching relevant informations are obtained, then dispense based on multiple dimensions Relevant information and default various dimensions reference model, the common realization for carrying out order rollback, to improve order rollback processing Applicability has comprehensively considered various situations, then make order retract processing when, be by various dimensions calculate and handle after It determines, efficiency can be sent with charge free with order.

Wherein, order processing device can respond the order rollback requests, based on the default various dimensions reference obtained Model carries out rollback processing to various dimensions dispatching relevant information, thus retracted as a result, there are two types of such rollback results, One kind is that rollback result characterization order allows to retract, and another kind, which characterizes order for rollback result, not to be allowed to retract.So working as back When moving back result characterization order allows to retract, order placing equipment can send the terminal that the rollback of order receives information to distributor On, realize the rollback of order, that is, realizing singly rollback to be handled.

In an optional implementation of the present embodiment, the rollback module 402 is configured as described according to described more Dimension dispenses relevant information and default various dimensions reference model, after determining whether the order allows rollback, in response to described Rollback result, which characterizes the order, not to be allowed to retract, and the rollback for sending the order does not receive information, refuses returning for the order It moves back.

Order processing device dispenses relevant information and default various dimensions reference model according to various dimensions, determines whether order is permitted Perhaps after retracting, when rollback result characterization order does not allow to retract, the rollback for sending order does not receive information, refuses order It retracts, which needs to continue to be dispensed by dispatching person, timely completes the dispatching of order.

In an optional implementation of the present embodiment, as shown in figure 5, the receiving module 401 includes:

Receiving submodule 501 is configured as receiving order rollback requests, order described in acquisition from the order rollback requests Single order is sent to the expected time, order estimates dispatching duration, the order amount of money, order and generates time, trade company's address information and buy Family's address information；

First acquisition submodule 502 is configured as obtaining current time, according to the current time information, the order It is sent to the expected time and the order generates the time, it is poor to determine that the order catcher duration and order are sent to the expected time；It is described Order estimates dispatching duration and the order is sent to expected time difference as the order delivery time information；

First determines submodule 503, is configured as being determined according to trade company's address information and buyer's address information The dispatching range information and Distribution path；And the order delivery time information, the order are estimated into dispatching duration, institute State at least two in dispatching range information, the Distribution path, order catcher duration and the order amount of money lifting values Relevant information is dispensed as the various dimensions.

In the present embodiment, order processing device be sent to by the order of various dimensions the expected time it is poor, dispatching distance The judgement that the order carried out in information, order catcher duration, Distribution path and the order amount of money retracts, more comprehensively and accurately.

In an optional implementation of the present embodiment, as shown in fig. 6, the rollback module 402 includes:

Second determines submodule 601, is configured to respond to the order rollback requests, is believed according to the order delivery time Breath and preset time rollback threshold value, determination are sent to weight；According to the dispatching range information, pre-determined distance rollback threshold value, described Distribution path and default popular path, determine distance weighting；Duration and default catcher rollback threshold value are taken over according to the order, really Surely weight is taken over；According to the lifting values of the order amount of money and preset cost rollback threshold value, amount of money weight is determined；

Rollback submodule 602 is configured as being sent to weight, the distance weighting, the catcher weight and institute using described At least two in amount of money weight are stated, and preset initial various dimensions reference model, form the default various dimensions reference model；Root According in various dimensions dispatching relevant information, the information of identical dimensional, Yi Jisuo are belonged to the default various dimensions reference model Default various dimensions reference model is stated, the rollback result is obtained.

Wherein, presetting various dimensions reference model is order delivery time information, dispatching range information, Distribution path, order The model of at least two dimensions combination in duration and order amount of money lifting values is taken over, i.e., default various dimensions reference model is to be based on The reference model that the order of the various dimensions such as scheduling attributes, price attribute, order attributes retracts.

It is closer to dispense range information, corresponding scoring is higher；

Order catcher duration is shorter, and corresponding scoring is higher.

In an optional implementation of the present embodiment, described second determines that submodule 601 includes:

Wherein, preset time rollback threshold value, default catcher rollback threshold value, preset cost rollback threshold value and pre-determined distance retract Threshold value characterization is the value range for allowing to retract, and specific data can be according to actually being set, and the embodiment of the present disclosure does not limit System.As long as the above order delivery time information, dispatching range information, order catcher duration and order amount of money lifting values, which meet, to be allowed The value range of rollback, so that it may it determines corresponding weighted value, otherwise is unsatisfactory for the value range for allowing to retract, it is just raw without weight At.

In some embodiments of the present disclosure, the rollback module 402 is additionally configured to the reception order rollback and asks It asks, after the various dimensions dispatching relevant information for obtaining order in the order rollback requests, when the order is sent to desired Between difference and the order estimate dispatching duration ratio be more than or equal to preset time rollback threshold value when, send the rollback of the order Receive information, realizes the rollback of the order；Or；When the dispatching range information is more than or equal to pre-determined distance rollback threshold value When, the rollback for sending the order does not receive information, refuses the rollback of the order；Alternatively, growing up when order catcher When being equal to default catcher rollback threshold value, the rollback for sending the order does not receive information, refuses the rollback of the order.

Order jockey nearby is recalled, has checked whether direct route distributor.

If so, distance weighting is then turned up, if not further being judged；

The disclosure also discloses a kind of electronic equipment, and Fig. 7 shows the knot of the electronic equipment according to one embodiment of the disclosure Structure block diagram, as shown in fig. 7, the electronic equipment 1100 includes memory 1101 and processor 1102；Wherein,

The memory 1101 is for storing one or more computer instruction, wherein one or more computer Instruction is executed by the processor 1102 to realize any of the above-described method and step.

Fig. 8 is suitable for being used to realize the structural representation of the computer system of the order processing method according to disclosure embodiment Figure.

As shown in figure 8, computer system 1200 include central processing unit (CPU) 1201, can according to be stored in only It reads the program in memory (ROM) 1202 or is loaded into random access storage device (RAM) 1203 from storage section 1208 Program and execute the various processing in above embodiment.In RAM1203, be also stored with system 1200 operate it is required various Program and data.CPU1201, ROM1202 and RAM1203 are connected with each other by bus 1204.Input/output (I/O) interface 1205 are also connected to bus 1204.

I/O interface 1205 is connected to lower component: the importation 1206 including keyboard, mouse etc.；Including such as cathode The output par, c 1207 of ray tube (CRT), liquid crystal display (LCD) etc. and loudspeaker etc.；Storage section including hard disk etc. 1208；And the communications portion 1209 of the network interface card including LAN card, modem etc..Communications portion 1209 passes through Communication process is executed by the network of such as internet.Driver 1210 is also connected to I/O interface 1205 as needed.It is detachable to be situated between Matter 1211, such as disk, CD, magneto-optic disk, semiconductor memory etc. are mounted on as needed on driver 1210, so as to In being mounted into storage section 1208 as needed from the computer program read thereon.

Particularly, according to embodiment of the present disclosure, method as described above may be implemented as computer software programs. For example, embodiment of the present disclosure includes a kind of computer program product comprising be tangibly embodied in and its readable medium on Computer program, the computer program includes program code for executing the order processing method.In such reality It applies in mode, which can be downloaded and installed from network by communications portion 1209, and/or is situated between from detachable Matter 1211 is mounted.

Flow chart and block diagram in attached drawing illustrate system, method and computer according to the various embodiments of the disclosure The architecture, function and operation in the cards of program product.In this regard, each box in course diagram or block diagram can be with A part of a module, section or code is represented, a part of the module, section or code includes one or more Executable instruction for implementing the specified logical function.It should also be noted that in some implementations as replacements, institute in box The function of mark can also occur in a different order than that indicated in the drawings.For example, two boxes succeedingly indicated are practical On can be basically executed in parallel, they can also be executed in the opposite order sometimes, and this depends on the function involved.Also it wants It is noted that the combination of each box in block diagram and or flow chart and the box in block diagram and or flow chart, Ke Yiyong The dedicated hardware based system of defined functions or operations is executed to realize, or can be referred to specialized hardware and computer The combination of order is realized.

Being described in unit or module involved in disclosure embodiment can be realized by way of software, can also It is realized in a manner of through hardware.Described unit or module also can be set in the processor, these units or module Title do not constitute the restriction to the unit or module itself under certain conditions.

As on the other hand, the disclosure additionally provides a kind of computer readable storage medium, the computer-readable storage medium Matter can be computer readable storage medium included in device described in above embodiment；It is also possible to individualism, Without the computer readable storage medium in supplying equipment.Computer-readable recording medium storage has one or more than one journey Sequence, described program is used to execute by one or more than one processor is described in disclosed method.

Above description is only the preferred embodiment of the disclosure and the explanation to institute's application technology principle.Those skilled in the art Member is it should be appreciated that invention scope involved in the disclosure, however it is not limited to technology made of the specific combination of above-mentioned technical characteristic Scheme, while should also cover in the case where not departing from the inventive concept, it is carried out by above-mentioned technical characteristic or its equivalent feature Any combination and the other technical solutions formed.Such as features described above has similar function with (but being not limited to) disclosed in the disclosure Can technical characteristic replaced mutually and the technical solution that is formed.

Claims

1. a kind of order processing method characterized by comprising

The order rollback requests are responded, relevant information and default various dimensions reference model is dispensed according to the various dimensions, obtains Rollback result；The order rollback result that the default various dimensions reference model characterization is established based at least two dimensions is ordered with described The corresponding relationship of single various dimensions dispatching relevant information；

Characterizing the order in response to the rollback result allows to retract, and the rollback for sending the order receives information, realizes institute State the rollback of order.

2. the method according to claim 1, wherein

The various dimensions dispatching relevant information includes: order delivery time information, order estimates dispatching duration, dispatching distance is believed At least two in breath, order catcher duration and order amount of money lifting values.

3. the method according to claim 1, wherein the reception order rollback requests, retract from the order The various dimensions that order is obtained in request dispense relevant information, comprising:

Order rollback requests are received, the order that the order is obtained from the order rollback requests is sent to expected time, order It estimates dispatching duration, the order amount of money, order and generates time, trade company's address information and buyer's address information；

Current time is obtained, the expected time is sent to according to the current time information, the order and the order generates the time, It is poor to determine that the order catcher duration and order are sent to the expected time；

According to trade company's address information and buyer's address information, the dispatching range information and Distribution path are determined；

The order delivery time information, the order are estimated into dispatching duration, the dispatching range information, the dispatching road Diameter, the order catcher duration and in the order amount of money lifting values at least two as various dimensions dispatchings it is related believe Breath.

4. according to the method described in claim 2, it is characterized in that, described respond the order rollback requests, according to described more Dimension dispenses relevant information and default various dimensions reference model, obtains rollback result, comprising:

The order rollback requests are responded, according to the order delivery time information and preset time rollback threshold value, determination is sent to Weight；

According to the dispatching range information, pre-determined distance rollback threshold value, the Distribution path and default popular path, distance is determined Weight；

It is and pre- using at least two be sent in weight, the distance weighting, the catcher weight and the amount of money weight If initial various dimensions reference model, forms the default various dimensions reference model；

It is dispensed in relevant information according to the various dimensions, the information of identical dimensional is belonged to the default various dimensions reference model, And the default various dimensions reference model, obtain the rollback result.

5. according to the method described in claim 4, it is characterized in that, described return according to the dispatching range information, pre-determined distance Threshold value, the Distribution path and default popular path are moved back, after determining distance weighting, the method also includes:

According to the direct route order, the distance weighting is promoted.

6. method according to claim 1-5, which is characterized in that described to dispense related letter according to the various dimensions Breath and default various dimensions reference model, after determining whether the order allows rollback, the method also includes:

Characterizing the order in response to the rollback result does not allow to retract, and the rollback for sending the order does not receive information, refuses The rollback of the exhausted order.

7. according to the method described in claim 3, it is characterized in that, the reception order rollback requests, retract from the order After the various dimensions dispatching relevant information for obtaining order in request, the method also includes:

When the order is sent to expected time difference and the order estimates the ratio of dispatching duration and is more than or equal to preset time rollback When threshold value, the rollback for sending the order receives information, realizes the rollback of the order；Or；

When the dispatching range information is more than or equal to pre-determined distance rollback threshold value, the rollback for sending the order does not receive letter Breath, refuses the rollback of the order；Alternatively,

When order catcher duration is more than or equal to default catcher rollback threshold value, the rollback for sending the order does not receive letter Breath, refuses the rollback of the order.

8. a kind of order processing device characterized by comprising

Receiving module is configured as receiving order rollback requests, and the various dimensions that order is obtained from the order rollback requests are matched Send relevant information；

Rollback module is configured to respond to the order rollback requests, dispenses relevant information according to the various dimensions and presets more Dimension reference model obtains rollback result；The default various dimensions reference model characterization is ordered based on what at least two dimensions were established The corresponding relationship of the various dimensions of single rollback result and order dispatching relevant information；

Sending module, being configured to respond to the rollback result characterization order allows to retract, and sends returning for the order It moves back and receives information, realize the rollback of the order.

9. a kind of electronic equipment, which is characterized in that including memory and processor；Wherein,

The memory is for storing one or more computer instruction, wherein one or more computer instruction is by institute Processor is stated to execute to realize the described in any item method and steps of claim 1-7.

10. a kind of computer readable storage medium, is stored thereon with computer instruction, which is characterized in that the computer instruction quilt Claim 1-7 described in any item method and steps are realized when processor executes.