CN109726019A - Exchange method, terminal and the storage medium of application program - Google Patents
Exchange method, terminal and the storage medium of application program Download PDFInfo
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- 238000000034 method Methods 0.000 title claims abstract description 47
- 238000012544 monitoring process Methods 0.000 claims description 38
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- 238000004891 communication Methods 0.000 claims description 11
- 238000004590 computer program Methods 0.000 claims description 10
- 230000006399 behavior Effects 0.000 claims description 8
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Abstract
The invention discloses a kind of exchange method of application program, terminal and storage mediums, this method comprises: sending the operation pages counsel requests including mark file to server；The operation video data that server returns after confirming that the mark file is matched with preset standard logo file is received, the operation video data is corresponding with standard logo file；The page display size of the video playing page corresponding with the operation video data in application program is reduced, and sets highest for the view level of the video playing page in the view level of the control of the application program；While receiving the touch control operation instruction for the operation pages, the operation video data is played by the video playing page.The present invention does not need artificial customer service and spends time and efforts to answer the operational issue of user, has saved human resources, while enabling users to execute operation on one side watching the operation video operation pages that exist on one side, improves smooth degree when user's execution operates.
Description
Technical field
The present invention relates to the exchange method of software interactive field more particularly to application program, terminal and computer-readable deposit
Storage media.
Background technique
In order to attract user, in application program update, engineer can increase new function for application program.Due to user
Ages and ability to accept difference, different user can encounter different operational issues when using application program, at this time
It needs to carry out specialized guidance to the user for encountering operational issue.It is main at present when user encounters operational issue in use
Problem is sent to server by being equipped with the terminal of application program, distribute artificial customer service by server with the shape of character solution
Formula carries out specialized guidance.But in actual operation often because text understands difference, make artificial customer service needs take a lot of time and
Energy is come the problem of answering user, answer is inefficient.The operation enterprise of application program is also required to configure thus a large amount of artificial
Customer service, labour cost are higher.
Summary of the invention
The main purpose of the present invention is to provide a kind of exchange method of application program, terminal and computer-readable storage mediums
Matter, it is intended to solve the answer low efficiency of artificial customer service when user encounters operational issue using application program, and the fortune of application program
Seek the higher technical problem of enterprise's labour cost.
To achieve the above object, the present invention provides a kind of exchange method of application program, comprising steps of
The operation pages counsel requests including mark file are sent to server；
Receive the operation that the server returns after confirming that the mark file is matched with preset standard logo file
Video data, the operation video data are corresponding with the standard logo file；
The page display size of the video playing page corresponding with the operation video data in the application program is reduced,
And highest is set by the view level of the video playing page in the view level of the control of the application program；
While receiving the touch control operation instruction for the operation pages, institute is played by the video playing page
State operation video data.
Optionally, described the step of playing the operation video data by the video playing page, includes:
According to the corresponding operation flow node of the operation pages, the operation video data is divided into the operation flow
The corresponding several segments sub-operation video data of node；
Registration is for monitoring whether the operation pages issue triggering in the video player of the video playing page
The monitoring control of instruction, wherein when control all in the corresponding operation pages of an operation flow node completes response,
The control that response is finally completed in the corresponding operation pages of the operation flow node will issue triggering command；
When the monitoring control listens to the triggering command, the video player is triggered by the monitoring control
Play the corresponding sub-operation video data of next operation flow node.
Optionally, described register in the video player of the video playing page for monitoring the operation pages is
After the step of no monitoring control for issuing triggering command further include:
When monitoring control described after current sub-operation video data finishes playing still does not hear the triggering command, lead to
It crosses the video player and replays current sub-operation video data.
Optionally, the monitoring control described after current sub-operation video data finishes playing does not hear the touching still
When sending instructions, the step of replaying current sub-operation video data by the video player, includes:
When monitoring control described after current sub-operation video data finishes playing still does not hear the triggering command, lead to
Cross the touch command that the push button being arranged on the video player receives user；
When receiving the touch command of the user, the video player is triggered by the push button and is broadcast again
Put current sub-operation video data.
Optionally, described while receiving the touch control operation instruction for the operation pages, it is broadcast by the video
Before the step of putting the page broadcasting operation video data further include:
The touch control operation of detecting real-time user instructs；
When the touch control operation for detecting the user instructs, the generation position of the touch control operation instruction of the user is judged
Whether the video playing page is located at；
When the generation position that the touch control operation of the user instructs is not in the video playing page, execution is receiving needle
While instruction to the touch control operation of the operation pages, the operation video data is played by the video playing page
Step；
When the generation position that the touch control operation of the user instructs is located at the video playing page, obtains and generate touch-control
Touch trajectory offset when operational order；
According to the touch trajectory offset, the position of the video playing page is changed in the application program.
Optionally, the mark file includes character string；The preset standard logo file includes preset standard word
Symbol string；
It is described to receive what the server returned after confirming that the mark file is matched with preset standard logo file
Operate video data the step of include:
When the mark file is character string, receives the server and confirming the character string and the preset mark
The operation video data returned after quasi- string matching, the operation video data are corresponding with the preset standard characters.
Optionally, the mark file includes terminal video frame；The preset standard logo file includes the operation
Video frame in video data；
It is described to receive what the server returned after confirming that the mark file is matched with preset standard logo file
The step of operation video data corresponding with the preset standard logo file includes:
When the mark file is terminal video frame, receive the server confirm the terminal video frame with it is described
The operation video data returned after video frame matching in operation video data, the operation video data includes the video frame.
In addition, to achieve the above object, the present invention also provides a kind of terminals, comprising:
Sending module, for sending the operation pages counsel requests including mark file to server；
Receiving module is matched in the confirmation mark file with preset standard logo file for receiving the server
The operation video data returned afterwards, the operation video data are corresponding with the standard logo file；
Page setup module, for reducing video playing page corresponding with the operation video data in the application program
The page display size in face, and by the view layer of the video playing page in the view level of the control of the application program
Grade is set as highest；
Interactive module, for passing through the video while receiving the touch control operation instruction for the operation pages
It plays the page and plays the operation video data.
In addition, to achieve the above object, the present invention also provides a kind of terminal, the terminal includes: display touch-control module, leads to
Believe module, memory, processor and is stored in the computer program that can be run on the memory and on the processor, institute
State the step of realizing the exchange method of application program as described above when computer program is executed by the processor.
In addition, to achieve the above object, it is described computer-readable the present invention also provides a kind of computer readable storage medium
Computer program is stored on storage medium, the computer program realizes application program as described above when being executed by processor
Exchange method the step of.
Exchange method, terminal and the computer readable storage medium of a kind of application program proposed by the present invention, make user
It can include the operation page for identifying file by being equipped with the terminal of application program and sending when encountering operational issue with application program
Face counsel requests are to server；The server is received after confirming that the mark file is matched with preset standard logo file
The operation video data of return, the operation video data are corresponding with the standard logo file；It reduces in the application program
The page display size of the video playing page corresponding with the operation video data, and the view of the control in the application program
Highest is set by the view level of the video playing page in figure layer grade；It is grasped receiving the touch-control for the operation pages
While instruction, the operation video data is played by the video playing page.To allow user to watch on one side
The corresponding operation video of the operational issue encountered executes page operation according to operation video on one side.Due to not needing artificial customer service
Intervention and communication, reduce the work of artificial customer service, improve the working efficiency of artificial customer service indirectly, saved the people of enterprise
Expenses of labour is used.User can also be made to be quickly obtained question answer and professional operation guidance, also solve user by artificial customer service solution
The problem of how executing operation is forgotten after answering, and improves the smooth degree of user's operation application program.
Detailed description of the invention
Fig. 1 is the structural schematic diagram for the terminal that the embodiment of the present invention is related to；
Fig. 2 is the flow diagram of the exchange method first embodiment of application program of the present invention；
Fig. 3 is refinement process when mark file is character string in the exchange method first embodiment of application program of the present invention
Schematic diagram；
Fig. 4 is refinement when mark file is terminal video frame in the exchange method first embodiment of application program of the present invention
Flow diagram；
Fig. 5 is the refinement flow diagram of step S40 described in the exchange method second embodiment of application program of the present invention；
Fig. 6 is the flow diagram of the exchange method 3rd embodiment of application program of the present invention；
Fig. 7 is the functional block diagram of terminal of the present invention.
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Specific embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
Fig. 1 is please referred to, Fig. 1 is the hardware structural diagram of the terminal 100 in each embodiment of the present invention, in institute of the present invention
It may include the components such as communication module 10, memory 20, processor 30 and display touch-control module 40 in the terminal 100 of offer.
The terminal 100 is connect with server communication, and the terminal 100 can be computer, mobile phone, tablet computer and dedicated business
Self-service processing terminal of process etc..Wherein, the processor 30 respectively with the display touch-control module 40, the memory 20 and institute
The connection of communication module 10 is stated, computer program is stored on the memory 20, the computer program is simultaneously by processor 30
It executes.
Communication module 10 can be connect by network with external equipment.Communication module 10 can receive external communications equipment hair
Request out can also send request, instruction and information to the external communications equipment.The external communications equipment can be clothes
Business device or other terminals.Optionally, other described terminals can be display terminal, such as television set.
Memory 20 can be used for storing software program and various data.Memory 20 can mainly include storing program area
The storage data area and, wherein storing program area can (such as the visitor of application program needed for storage program area, at least one function
Clothes consulting) etc.；Storage data area may include database, and storage data area, which can be stored, uses created number according to terminal 100
According to or information etc..In addition, memory 20 may include high-speed random access memory, it can also include nonvolatile memory,
A for example, at least disk memory, flush memory device or other volatile solid-state parts.
Processor 30 is the control centre of terminal 100, utilizes each of various interfaces and the entire terminal 100 of connection
Part by running or execute the software program and/or module that are stored in memory 20, and calls and is stored in memory 20
Interior data execute the various functions and processing data of terminal 100, to carry out integral monitoring to terminal 100.Processor 30 can
Including one or more processing units；Preferably, processor 30 can integrate application processor and modem processor, wherein
The main processing operation system of application processor, user interface and application program etc., modem processor mainly handles channel radio
Letter.It is understood that above-mentioned modem processor can not also be integrated into processor 30.
It shows touch-control module 40, is the display unit of terminal 100 and the component for receiving the instruction of user's touch control operation.For example,
It can be capacitor touch-control display screen component, can also be electric resistance touch-control display screen component.The display touch-control module 40 can
To extract data from memory 20, and show the operation interface of application program.In operation interface include multiple controls, control it
Between there are incidence relation, such as control A and control B is on control C, but control A and control B are independent of one another, have respective
Touch-control response events.The display touch-control module 40 can also receive the touch control operation of user, and record because the touch-control of user is grasped
Make the touch trajectory generated, then converts corresponding touch control operation for touch trajectory and instruct.It further, can also be by touch-control
Operational order is sent to processor 30.Optionally, display touch-control module 40 can also be triggered by processor 30 to carry out video counts
According to display play.
Although Fig. 1 is not shown, above-mentioned terminal 100 can also include that circuit control module guarantees for connecting to power supply
The normal work of other component.It will be understood by those skilled in the art that 100 structure of terminal shown in Fig. 1 was not constituted to end
The restriction at end 100 may include perhaps combining certain components or different component cloth than illustrating more or fewer components
It sets.
Based on above-mentioned hardware configuration, each embodiment of the method for the present invention is proposed.
Referring to Fig. 2, in the first embodiment of the exchange method of application program of the present invention, the method includes the steps:
Step S10 sends the operation pages counsel requests including mark file to server；
When user, which encounters operational issue using application program, to be needed to request help to customer service, customer service consulting page can be found
Face inputs information to be answered, and information to be answered is obtained by the processor of terminal, and using the information to be answered as mark
Know file, problem content is sent to server in the form of including the operation pages counsel requests for identifying file.It can also be right
Information to be answered is screened, only will be wherein about the core content of operational issue as mark file, wherein core content
Refer to the content that can distinguish customer problem.Optionally, the mark file can be specific character string, in audio file
At least one of keyword and the screenshot of operation interface.
Other than identifying file, operation pages counsel requests can also include the version of the application program of terminal installation
Number, the version number of user account, terminal and the identifier for distinguishing request sender etc..
Step S20 receives the server and returns after confirming that the mark file is matched with preset standard logo file
The operation video data returned, the operation video data are corresponding with the standard logo file；
When server responds the operation pages counsel requests that terminal handler is sent, it can be when server confirmation is described pre-
If standard logo file in when including mark file, mark file and preset standard in confirmation operation page counsel requests
Identify file matching；It can also be between the mark file confirmed in the preset standard logo file and request when server
Matching degree be greater than or equal to preset matching degree when, it is believed that preset standard logo file and request in mark file
Match.
The matching of file and preset standard logo file can also be identified by the classification of mark file.For example,
When identifying file is character string, preset standard logo file is preset standard characters, when preset standard characters
In include the character string, or when the matching degree between preset standard characters and the character string be greater than or equal to preset matching
When spending, confirmation mark file is matched with preset standard logo file；When identifying file is terminal video frame, the terminal video
Frame can refer to that the page screenshot of the operation pages of terminal, preset standard logo file are the video frames operated in video data,
When the matching degree of a certain video frame in the terminal video frame and operation video as mark file, which reaches preset matching, to be spent, recognize
For the mark file matching in preset standard logo file and request.
Server will return and the standard logo text after determining mark file and the matching of preset standard logo file
The corresponding operation video data of part.Wherein, there is detailed video for the operating method of application program in the operation video data
Answer.
Referring to Fig. 3 and Fig. 4, Fig. 3 and Fig. 4 are that mark file is respectively character string and terminal video frame, preset standard mark
Know the flow diagram that file is respectively preset standard characters and the video frame in operation video data.
In step performed by Fig. 3, the step S20 includes:
Step S21, when the mark file is character string, receive the server confirm the character string with it is described
The operation video data returned after preset standard character String matching, the operation video data and the preset standard characters
It is corresponding.
Multiple preset standard characters can be previously provided in server, while foundation has preset character string and behaviour
The mapping table for making video data can be found after confirmation matching according to matched preset standard characters corresponding
Operate video data.It should be noted that each preset standard characters is corresponding with an operation video data, a behaviour
One or more preset character strings can be corresponded to by making video data then.
In step performed by Fig. 4, the step S20 includes:
Step S22 receives the server and is confirming the terminal video when the mark file is terminal video frame
The operation video data that frame returns after matching with the video frame in the operation video data, the operation video includes the video
Frame.
Optionally, can also when in operation pages counsel requests mark file and preset standard logo file not
Timing returns to unmatched information and carries out specialized guidance to user by artificial customer service, or can also be requested eventually by server
It includes the operation pages counsel requests for identifying file that end, which continues to send,.
Step S30 reduces the page of the video playing page corresponding with the operation video data in the application program
Display size, and set the view level of the video playing page in the view level of the control of the application program
Highest；
The processor of terminal stores operation video data in memory after receiving operation video data, and triggers
It shows that touch-control module extracts the operation video data in memory, it is aobvious that front-end interface is carried out in the form of through the video playing page
Show.The page display scale of the video playing page in the interface of application program can also be reduced at this time, and all in application program
Highest is set by the view level of the video playing page in the corresponding view level of control, shows that some in interface always
It is shown as the video playing page, another part can be other controls, such as the display operation page, thus reach and answer same
It is always positioned at the front end of all control view effects of application program with the video playing page in program, and can show to include video
The effect for playing multiple controls of the page plays the effect of similar split screen browsing.
Further, it can also increase by a button on the video playing page, the click event of the button is set as reducing
The page display size of the video playing page, such as it is reduced to a quarter of application program display interface.When button passes through end
When the display touch-control module at end receives the clicking operation of user, which shows the page that the video playing page reduces is triggered
Ratio.
Step S40 passes through the video playing page while receiving the touch control operation instruction for the operation pages
Face plays the operation video data.
It, can be by video playing page after being provided with the view level of the video playing page and page display size
The display interface of end application other than face is illustrated operate as the page, realizes the video playing page and operation pages same
The split screen of a application program browses.And the touch control operation instruction for operation pages is received by the display touch-control module of terminal,
The operation video data obtained from server is also played by the video playing page simultaneously, makes the user for encountering operational issue
Operation video can be watched on one side, operated on one side according to operation video.
It is further possible to which the page display size of the reduction operation page, makes operation pages be fully displayed at terminal and answers
With in the interface of program, there is no under the figure layer that some is coated over video playing page, it is equivalent to operation pages and view
Frequency plays the page or more parallel distributed in display interface.
The present embodiment has received matched operation video data after the proposition of operation pages counsel requests, and by answering
With the display setting of control in program, understands the operating procedure of application program with allowing user's more visual pattern, improve
User uses the smooth degree of application program.Further, since user can be understood by operation video and quick execution operates, subtract
Artificial customer service is lacked to need to take a significant amount of time to carry out interpretation problems with energy, has improved the working efficiency of artificial customer service, save
The labour cost of company.
Further, the first embodiment of the exchange method based on application program of the present invention proposes application program of the present invention
The second embodiment of exchange method, in the present embodiment, referring to Fig. 5, the method step S40 includes:
The operation video data is divided into described by step S41 according to the corresponding operation flow node of the operation pages
The corresponding several segments sub-operation video data of operation flow node；
The business currently handled can be determined according to the operation pages of application program, and different business has different Business Streams
Cheng Jiedian, stage locating for the corresponding operation flow of operation flow node on behalf active user.By taking loan transaction as an example, including
Authentication node ties up card node, loan application node, node and the refund node of withdrawing deposit of providing a loan.It is possible thereby to which operation is regarded
For frequency according to the corresponding sub-operation video data of operation flow node is divided into, operation flow number of nodes corresponds to sub-operation video data
Total number of segment, wherein each sub-operation video data correspond to an operation flow node.
Step S42, whether registration is for monitoring the operation pages in the video player of the video playing page
The monitoring control for issuing triggering command, wherein when control all in the corresponding operation pages of an operation flow node is completed
When response, the control that response is finally completed in the corresponding operation pages of the operation flow node will issue triggering command；
Step S43 triggers the view by the monitoring control when the monitoring control listens to the triggering command
The corresponding sub-operation video data of the next operation flow node of frequency player plays, while lasting receive is directed to the operation page
The touch control operation in face instructs.
Monitor whether triggering object of the control in snoop-operations node issues triggering command, wherein triggering object is
Refer to the control that response is finally completed in the corresponding operation pages of operation flow node, the response events for monitoring control are to send notice
To video player.Above-mentioned monitoring control can be observer (viewer).The touching that the control is sent is listened to when monitoring control
Send instructions, video player receives notice, indicates that user has completed the operation in running node stage, can carry out down
The broadcasting of one section of operation video.
It should be noted that during monitoring the triggering command whether control monitoring receives triggering object sending, such as
After the control that the fruit current operation page finally completes response sends triggering command, the video player in the video playing page starts
Next cross-talk operation video is played, corresponding control of monitoring can also restart to monitor the corresponding behaviour of next operation flow node
Whether the control for making to finally complete response in the page issues triggering command.And if finished playing in cross-talk operation video data
Afterwards, when monitoring control does not hear the triggering command that triggering object issues still, show active user in current business process node
And operation is not completed, it can suspend and play cross-talk operation video data, until user completes the behaviour of current business process node
The automatic broadcasting for carrying out next cross-talk operation video again, can also be performed the step for replaying cross-talk operation video data
Suddenly.
Following steps can also be performed after step S42:
When monitoring control described after current sub-operation video data finishes playing still does not hear the triggering command, lead to
It crosses the video player and replays current sub-operation video data.
Further, it can also be one button of increase in video player, the click event of the button is to broadcast again
Put cross-talk operation video data.The monitoring control does not hear still described after current sub-operation video data finishes playing
When triggering command, the touch command of user is received by the push button being arranged on the video player；When the touch-control
When button receives the touch command of the user, the video player is triggered by the push button and is replayed currently
Thus sub-operation video data facilitates and replays sub-operation video data according to the user's choice.Optionally, when not receiving
To the user touch command when, video player can not play any video data.
This programme is the corresponding several segments sub-operation video data of operation flow node by that will operate partitioning video data,
To realize the automatic and accurate redirect broadcasting of node with corresponding suboperand evidence, the broadcasting of operation video is more refined, has been mentioned
High user executes the accuracy and smooth degree of operation.
Further, the first embodiment of the exchange method based on application program of the present invention proposes application program of the present invention
The 3rd embodiment of exchange method, referring to Fig. 6, in the present embodiment, before the step S40 further include:
Step S50, the touch control operation instruction of detecting real-time user；
Step S60 judges the touch control operation instruction of the user when the touch control operation for detecting the user instructs
Generate whether position is located at the video playing page；If it is not, thening follow the steps S40；If so, thening follow the steps S70；
To the video playing page page display size and show layers be configured when, terminal can pass through display touching
Control the touch control operation instruction of module detecting real-time user.Since present terminal display interface includes the vision operation page and behaviour at this time
Make the page, when user's touch control terminal, needs by showing that touch-control module judges the corresponding touch-control of touch control operation of user's generation
Whether track further according to the position of touch trajectory executes different operation in the video playing page.By showing that touch-control module is sentenced
Whether disconnected touch trajectory for example can be in the method for the video playing page and increases a mark for judging the control that touches
It whether is the video playing page.
Wherein, when touch trajectory is not in the video playing page, show touch trajectory video playing page in the display page
The corresponding region in region in addition, i.e. operation pages, the processor of terminal can receive the corresponding touch control operation of touch trajectory and refer to
It enables, makes the corresponding response corresponding event of the control in operation pages, to accomplish that user is made to watch video on one side, on one side according to operation
Video executes operation.
Step S70 obtains touch trajectory offset when generating touch control operation instruction；
Step S80 changes the video playing page according to the touch trajectory offset in the application program
Position.
When touch trajectory is in the video playing page, expression user needs to execute operation in the video playing page, this is sentenced
User is illustrated for needing to move the display position of the vision operation page.Determine that touch trajectory occurs in the video playing page
When, calculate touch trajectory offset, it should be noted that touch trajectory offset be user click screen initial position to tie
Displacement caused by beam position, has length and direction.According to the i.e. changeable video playing of calculated touch trajectory offset
The coordinate value of the page realizes the movement of the video playing page.User is facilitated in the display interface of terminal by this programme
The video playing page is moved, and control is flexible.
Further, in other embodiments, after the step S40 further include:
The operation video data is sent to preset display terminal；
When playing the operation video data by the preset display terminal, is received and used by the operation pages
The touch control operation at family instructs.
Operation video data can be based on DLNA (DIGITAL LIVING NETWORK ALLIANCE, digital living net
Network alliance) technology, it can also can also be and video data is carried out based on Websocket agreement with AirPlay radio play technology
Transmission.Display terminal can be television set, can be mobile phone, tablet computer etc..
Can be in one send button of video playing page setup, the response events of the send button are used for will be currently playing
Operation video data is sent to preset display terminal.Event response is carried out when button receives the touch-control of user, is equipped with
The terminal of application program at this time still can the display operation page, user can on one side pass through display terminal viewing operation video counts
According to the operation of executing application at the terminal on one side.This programme does not reduce under the premise of solving the problems, such as user's operation
The size of terminal display interface when user's operation, user-friendly terminal.
Further, in other embodiments, when user is not by still can solve application after viewing operation video data
When the operational issue of program, it can initiate to call to artificial customer service by the call button in operation pages, terminal can will be current
Display interface shares to artificial customer service terminal, while terminal and artificial customer service terminal keep audio real-time communication.Customer service passes through people
Work customer service terminal can see which single stepping user goes to, and then pass through voice guidance user's operation.In the present embodiment
In provide a kind of additional project when user can not answer operational issue by operation video data, perfect application program
Customer service system.
The present invention also proposes a kind of terminal, and referring to Fig. 7, the terminal includes:
Sending module 10, for sending the operation pages counsel requests including mark file to server；
Receiving module 20 is confirming the mark file and preset standard logo file for receiving the server
The operation video data returned after matching, the operation video data are corresponding with the standard logo file；
Page setup module 30, for reducing video playing corresponding with the operation video data in the application program
The page display size of the page, and by the view of the video playing page in the view level of the control of the application program
Level is set as highest；
Interactive module 40, for passing through the view while receiving the touch control operation instruction for the operation pages
Frequency plays the page and plays the operation video data.
In another embodiment, the interactive module 40 includes:
Cutting unit 41 is used for according to the corresponding operation flow node of the operation pages, by the operation video data
It is divided into the corresponding several segments sub-operation video data of the operation flow node；
Monitoring unit 42 is registered, for registering in the video player of the video playing page for monitoring the behaviour
Make the monitoring the control whether page issues triggering command, wherein when all in the corresponding operation pages of an operation flow node
When control completes response, the control that response is finally completed in the corresponding operation pages of the operation flow node, which will issue, to be triggered
Instruction；
Trigger unit 43, for being touched by the monitoring control when the monitoring control listens to the triggering command
It sends out video player described and plays the corresponding sub-operation video data of next operation flow node.
In another embodiment, the trigger unit 43 is also used to after current sub-operation video data finishes playing described
When monitoring control does not hear the triggering command still, triggers the video player and replay current sub-operation video counts
According to.
In another embodiment, the trigger unit 43 includes:
Receiving subelement 431, for the monitoring control described after current sub-operation video data finishes playing still unlisten
When to the triggering command, pass through the touch command that the push button being arranged on the video player receives user；
Subelement 432 is triggered, for triggering institute by the push button when receiving the touch command of the user
It states video player and replays current sub-operation video data.
In another embodiment, the terminal further include:
Detecting module 50, the touch control operation for detecting real-time user instruct；
Judgment module 60, for judging the touch-control behaviour of the user when the touch control operation for detecting the user instructs
Whether the generation position for making to instruct is located at the video playing page；And when the generation position of the touch control operation of user instruction
Not in the video playing page, triggers the execution of interactive module 40 and receiving the touch control operation for being directed to the operation pages
While instruction, by the video playing page play the operation video data the step of；
Module 70 is obtained, the generation position instructed for the touch control operation as the user is located at the video playing page
When, obtain touch trajectory offset when generating touch control operation instruction；
Module 80 is changed, for the video being changed in the application program and being broadcast according to the touch trajectory offset
Put the position of the page.
In another embodiment, the mark file includes character string；The preset standard logo file includes default
Standard characters；
The receiving module 20 is also used to when the mark file is character string, receives the server in confirmation institute
The operation video data returned after character string and the preset standard character String matching is stated, the operation video data is pre- with this
If standard characters it is corresponding.
In another embodiment, the mark file includes terminal video frame；The preset standard logo file includes
Video frame in the operation video data；
The receiving module 20 is also used to receive the server true when the mark file is terminal video frame
Recognize the operation video data returned after the terminal video frame is matched with the video frame in the operation video data, the operation
Video data includes the video frame.
The present invention also proposes a kind of computer readable storage medium, is stored thereon with computer program, the computer journey
The step of exchange method such as above-mentioned application program is realized when sequence is executed by processor.
It should be noted that, in this document, the terms "include", "comprise" or its any other variant are intended to non-row
His property includes, so that the process, method, article or the server-side that include a series of elements not only include those elements,
It but also including other elements that are not explicitly listed, or further include for this process, method, article or server-side institute
Intrinsic element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that wrapping
Include in process, method, article or the server-side of the element that there is also other identical elements.
The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side
Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases
The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art
The part contributed out can be embodied in the form of software products, which is stored in one as described above
Storage medium (such as ROM (Read-Only Memory, read-only memory)/RAM (Random-Access Memory, arbitrary access
Memory), magnetic disk, CD) in, including some instructions are used so that terminal device (can be mobile phone, computer, service
Device, air conditioner or network equipment etc.) execute method described in each embodiment of the present invention.
The above is only a preferred embodiment of the present invention, is not intended to limit the scope of the invention, all to utilize this hair
Equivalent structure or equivalent flow shift made by bright specification and accompanying drawing content is applied directly or indirectly in other relevant skills
Art field, is included within the scope of the present invention.
Claims (10)
1. a kind of exchange method of application program, which is characterized in that comprising steps of
The operation pages counsel requests including mark file are sent to server；
Receive the operation video that the server returns after confirming that the mark file is matched with preset standard logo file
Data, the operation video data are corresponding with the standard logo file；
Reduce in the application program with the page display size of the corresponding video playing page of the operation video data, and
Highest is set by the view level of the video playing page in the view level of the control of the application program；
While receiving the touch control operation instruction for the operation pages, the behaviour is played by the video playing page
Make video data.
2. the exchange method of application program as described in claim 1, which is characterized in that described to pass through the video playing page
The step of playing the operation video data include:
According to the corresponding operation flow node of the operation pages, the operation video data is divided into the operation flow node
Corresponding several segments sub-operation video data；
Registration is for monitoring whether the operation pages issue triggering command in the video player of the video playing page
Monitoring control, wherein when control all in the corresponding operation pages of an operation flow node complete response when, it is described
The control that response is finally completed in the corresponding operation pages of operation flow node will issue triggering command；
When the monitoring control listens to the triggering command, the video player is triggered by the monitoring control and is played
The corresponding sub-operation video data of next operation flow node.
3. the exchange method of application program as claimed in claim 2, which is characterized in that described in the video playing page
Registration is also wrapped later for the step of whether operation pages issue the monitoring control of triggering command to be monitored in video player
It includes:
When monitoring control described after current sub-operation video data finishes playing still does not hear the triggering command, pass through institute
It states video player and replays current sub-operation video data.
4. the exchange method of application program as claimed in claim 3, which is characterized in that described in current sub-operation video data
When the monitoring control does not hear the triggering command still after finishing playing, replayed currently by the video player
The step of sub-operation video data includes:
When monitoring control described after current sub-operation video data finishes playing still does not hear the triggering command, by setting
Set the touch command that the push button on the video player receives user；
When receiving the touch command of the user, triggers the video player by the push button and replay and work as
Preceding sub-operation video data.
5. the exchange method of application program as described in claim 1, which is characterized in that described to receive for the operation page
While the touch control operation instruction in face, also wrapped before by the step of video playing page broadcasting operation video data
It includes:
The touch control operation of detecting real-time user instructs；
When detect the user touch control operation instruct when, judge the user touch control operation instruction generation position whether
Positioned at the video playing page；
When the generation position that the touch control operation of the user instructs is not in the video playing page, execution is being received for institute
While stating the touch control operation instruction of operation pages, the step of the operation video data is played by the video playing page
Suddenly；
When the generation position that the touch control operation of the user instructs is located at the video playing page, obtains and generate touch control operation
Touch trajectory offset when instruction；
According to the touch trajectory offset, the position of the video playing page is changed in the application program.
6. the exchange method of application program as described in any one in claim 1-5, which is characterized in that the mark file includes
Character string；The preset standard logo file includes preset standard characters；
The operation for receiving the server and being returned after confirming that the mark file is matched with preset standard logo file
The step of video data includes:
When the mark file is character string, receives the server and confirming the character string and the preset standard word
The operation video data returned after symbol String matching, the operation video data are corresponding with the preset standard characters.
7. the exchange method of application program as described in any one in claim 1-5, which is characterized in that the mark file includes
Terminal video frame；The preset standard logo file includes the video frame in the operation video data；
The operation for receiving the server and being returned after confirming that the mark file is matched with preset standard logo file
The step of video data includes:
When the mark file is terminal video frame, receives the server and confirming the terminal video frame and the operation
The operation video data returned after video frame matching in video data, the operation video data includes the video frame.
8. a kind of terminal characterized by comprising
Sending module, for sending the operation pages counsel requests including mark file to server；
Receiving module returns after confirming that the mark file is matched with preset standard logo file for receiving the server
The operation video data returned, the operation video data are corresponding with the standard logo file；
Page setup module, for reducing the video playing page corresponding with the operation video data in the application program
Page display size, and set the view level of the video playing page in the view level of the control of the application program
It is set to highest；
Interactive module, for passing through the video playing while receiving the touch control operation instruction for the operation pages
The page plays the operation video data.
9. a kind of terminal, which is characterized in that the terminal include: display touch-control module, communication module, memory, processor and
It is stored in the computer program that can be run on the memory and on the processor, the computer program is by the processing
The step of exchange method of the application program as described in any one of claims 1 to 7 is realized when device executes.
10. a kind of computer readable storage medium, which is characterized in that be stored with computer on the computer readable storage medium
Program realizes the friendship of the application program as described in any one of claims 1 to 7 when the computer program is executed by processor
The step of mutual method.
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| CN201810325313.2A CN109726019B (en) | 2018-04-12 | 2018-04-12 | Application program interaction method, terminal and storage medium |
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| CN201810325313.2A CN109726019B (en) | 2018-04-12 | 2018-04-12 | Application program interaction method, terminal and storage medium |
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| CN101964850A (en) * | 2010-09-16 | 2011-02-02 | 中兴通讯股份有限公司 | Method for pushing data in video customer service system, and video customer service system |
| CN107193540A (en) * | 2016-03-14 | 2017-09-22 | 高德信息技术有限公司 | A kind of application software demenstration method, device |
| CN107301052A (en) * | 2017-06-30 | 2017-10-27 | 厦门美图移动科技有限公司 | The display methods and mobile terminal of a kind of help information |
| CN107508849A (en) * | 2016-08-10 | 2017-12-22 | 广东小天才科技有限公司 | Long-range control method and system, the mobile terminal of a kind of mobile terminal |
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| CN101964850A (en) * | 2010-09-16 | 2011-02-02 | 中兴通讯股份有限公司 | Method for pushing data in video customer service system, and video customer service system |
| CN107193540A (en) * | 2016-03-14 | 2017-09-22 | 高德信息技术有限公司 | A kind of application software demenstration method, device |
| CN107508849A (en) * | 2016-08-10 | 2017-12-22 | 广东小天才科技有限公司 | Long-range control method and system, the mobile terminal of a kind of mobile terminal |
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