CN109670707A - A kind of management method of automatic vending machine, apparatus and system - Google Patents
A kind of management method of automatic vending machine, apparatus and system Download PDFInfo
- Publication number
- CN109670707A CN109670707A CN201811559726.3A CN201811559726A CN109670707A CN 109670707 A CN109670707 A CN 109670707A CN 201811559726 A CN201811559726 A CN 201811559726A CN 109670707 A CN109670707 A CN 109670707A
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- China
- Prior art keywords
- work order
- vending machine
- automatic vending
- maintenance
- replenishment
- Prior art date
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06315—Needs-based resource requirements planning or analysis
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
- G06Q10/0875—Itemisation or classification of parts, supplies or services, e.g. bill of materials
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
- G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
Abstract
The invention discloses a kind of management methods of automatic vending machine, comprising steps of obtaining the operation information of automatic vending machine;Statistics out of stock is carried out to the commodity on sale for meeting the preset condition that replenishes according to operation information, and generates the replenishment need work order for being sent to the management terminal that replenishes;According to the address of selling goods of automatic vending machine determine Replenishment Associate screening areas and with Replenishment Associate screening areas is matched, the Replenishment Associate information that is online;Replenishment need work order is sent to corresponding replenish in management terminal;The telecommunication information that the fault monitoring system of automatic vending machine issues is obtained in real time;Judge whether automatic vending machine breaks down according to the telecommunication information received, if, it then generates maintenance work order and maintenance mans is singly sent to maintenance management terminal, while sending the automatic fault for showing fault-signal to user to automatic vending machine and warning order.The embodiment of the present invention can replenish according to the information that replenishes, while can put on record automatically when failure occurs.
Description
Technical field
The present invention relates to automatic control technology field, more particularly, to a kind of management method of automatic vending machine, device and
System.
Background technique
Currently, there are many automatic vending machine on the market, the supply of material businessman of commodity needs to automatic vending machine timing supplement quotient
Product usually regularly carry out procuratorial work to automatic vending machine by the special personnel that replenish that supply of material businessman arranges, find and record to need
The commodity to be supplemented, then periodically supplement commodity, but this mode to replenish is not only cumbersome, but also efficiency is not
Height, and existing automatic vending machine cannot achieve implementation supervision, just can after user has found failure or staff's periodic inspection
It was found that failure problems.
Summary of the invention
The present invention provides a kind of management methods of automatic vending machine, apparatus and system, to solve existing automatic vending
The inconvenient technical problem of the management of machine, the present invention can replenish according to the information that replenishes, while can be when failure occurs certainly
It is dynamic to put on record.
In order to solve the above-mentioned technical problem, the embodiment of the invention provides a kind of management methods of automatic vending machine, at least
The following steps are included:
Obtain the operation information of the automatic vending machine;Wherein, the operation information includes selling for the automatic vending machine
Goods address, all kinds of commodity on sale quantity in and sold quantity;
Statistics out of stock is carried out to the commodity on sale for meeting the preset condition that replenishes according to the operation information, and generates and is used for
It is sent to the replenishment need work order for the management terminal that replenishes;
According to the address of selling goods of the automatic vending machine determine Replenishment Associate screening areas and with the Replenishment Associate screening areas
Replenishment Associate information that is matched, being online;
The replenishment need work order is sent to and the Replenishment Associate screening areas, the Replenishment Associate information is corresponding replenishes
In management terminal;
The telecommunication information that the fault monitoring system of the automatic vending machine issues is obtained in real time;
Judge whether the automatic vending machine breaks down according to the telecommunication information received, if so, raw
Singly be sent to maintenance management terminal at maintenance work order and by the maintenance mans, at the same to the automatic vending machine send for
Family shows that the automatic fault of fault-signal warns order.
Further, described that system out of stock is carried out to the commodity on sale for meeting the preset condition that replenishes according to the operation information
Meter, and generate for being sent to the management terminal replenishment need work order that replenishes, specifically:
The quantity in of all kinds of commodity on sale is calculated according to the operation information and has sold the difference of quantity, obtains number for sale
Amount;
Judge whether the quantity for sale of the commodity on sale is less than preset goods for sale amount;
If so, determining that the commodity on sale meet the preset condition that replenishes, and according to the trade name of the commodity on sale
Claim and corresponding quantity of having sold carries out statistics out of stock, generates the replenishment need work order for being sent to the management terminal that replenishes.
Further, after the replenishment need work order generated for being sent to the management terminal that replenishes the step of, institute
State method further include:
According to the replenishment need work order and preset matching condition, the first user terminal is matched, and described replenish is needed
Work order is asked to be labeled as handling;
It responds first user terminal and request is completed according to the work order that the replenishment need work order is sent, label is positive
It is labeled as being completed in the replenishment need work order of processing.
Further, described according to the replenishment need work order and preset first matching condition, it is whole to match the first user
End, and the replenishment need work order is labeled as handling, specifically:
In the first preset time, repeat the steps of until being matched to the first user end for replying worksheet request
End:
According to the replenishment need work order and preset first matching condition, pre-set benefit in local data base is inquired
Goods person's information, and match the first user terminal of Replenishment Associate corresponding with the replenishment need work order;Wherein, the Replenishment Associate letter
Breath is to be configured according to the replenishment need work order;
The replenishment need work order is sent to first user terminal;
It responds first user terminal to be requested according to the worksheet that the replenishment need work order is replied, replenish described
Demand work order is labeled as handling.
Further, further includes:
In first preset time, when not being matched to the first user terminal for replying worksheet request, then touch
Activating alarm, and the alarm is fed back into the management terminal that replenishes.
Further, the telecommunication information that the basis receives judges whether the automatic vending machine event occurs
Barrier, if so, generate maintenance work order and the maintenance mans are singly sent to maintenance management terminal, specifically:
Parsing and breakdown judge are carried out according to the telecommunication information received;
When failure signal in the telecommunication information, judges that the automatic vending machine breaks down, generate dimension
It repairs work order and the maintenance mans is singly sent to maintenance management terminal.
Further, in the generation repair work order and the step of the maintenance mans are singly sent to maintenance management terminal it
Afterwards, the method also includes:
According to the maintenance work order and preset second matching condition, second user terminal is matched, and by the maintenance mans
Single label is processing;
It responds the second user terminal and request is completed according to the work order that maintenance mans' single-shot is sent, will be labeled as locating
The maintenance work order of reason is labeled as being completed.
Further, described that second user terminal is matched according to the maintenance work order and preset second matching condition, and
The maintenance work order is labeled as handling, specifically:
In the second preset time, repeat the steps of until being matched to the second user end for replying worksheet request
End:
According to the maintenance work order and preset second matching condition, pre-set maintenance man in local data base is inquired
Information, and match and the second user terminal of the single corresponding maintenance man of the maintenance mans;Wherein, according to maintenance man's information
The maintenance work order is configured;
The maintenance mans are singly sent to the second user terminal;
It responds the second user terminal to be requested according to the worksheet that the maintenance work order is replied, by the maintenance work order
Labeled as handling.
Further, further includes:
In second preset time, when not being matched to the second user terminal for replying worksheet request, then touch
Activating alarm, and the alarm is fed back into the maintenance management terminal.
The embodiment of the invention also provides a kind of managing devices of automatic vending machine, comprising:
First data capture unit, for obtaining the operation information of the automatic vending machine;Wherein, the operation information packet
It includes the address of selling goods of the automatic vending machine, the quantity in of all kinds of commodity on sale and has sold quantity;
First work order generation unit, for according to the operation information to meet the commodity on sale of the preset condition that replenishes into
Row statistics out of stock, and generate the replenishment need work order for being sent to the management terminal that replenishes;
First replenishes screening unit, for the address of selling goods according to the automatic vending machine determine Replenishment Associate screening areas and
With the Replenishment Associate screening areas is matched, the Replenishment Associate information that is online;
First replenishes pairing unit, for the replenishment need work order to be sent to and the Replenishment Associate screening areas, institute
State that Replenishment Associate information is corresponding to replenish in management terminal;
Second data capture unit, the fault monitoring system for obtaining the automatic vending machine in real time issue long-range logical
Letter information;
Second work order generation unit, for judging that the automatic vending machine is according to the telecommunication information received
No failure, if so, generating maintenance work order and the maintenance mans being singly sent to maintenance management terminal.
The embodiment of the invention also provides a kind of management systems of automatic vending machine, comprising: automatic vending machine management system,
Replenish management terminal, maintenance management terminal and server;
The automatic vending machine management system, for operation information to be sent to the server;
The server, for obtaining the operation information of the automatic vending machine;Wherein, the operation information includes described
The address of selling goods of automatic vending machine, all kinds of commodity on sale quantity in and sold quantity;
The server is also used to carry out the commodity on sale for meeting the preset condition that replenishes according to the operation information scarce
Goods statistics, and generate the replenishment need work order for being sent to the management terminal that replenishes;
The management terminal that replenishes, for receiving the replenishment need work order;
The automatic vending machine management system, the fault monitoring system for being also used to obtain the automatic vending machine in real time issue
Telecommunication information;
The server is also used to judge whether the automatic vending machine goes out according to the telecommunication information received
Existing failure, if so, generating maintenance work order and the maintenance mans being singly sent to maintenance management terminal;
The maintenance management terminal, for receiving the maintenance work order.
Compared with the prior art, the beneficial effect of the embodiment of the present invention is, automatic vending provided in an embodiment of the present invention
The management method of machine is not necessarily to special messenger's real-time management, can automatically issue replenishment notification, so that Replenishment Associate replenishes in time, simultaneously
It can be put on record automatically when failure occurs, so that maintenance man understands fault condition and arranges maintenance work.
Detailed description of the invention
Fig. 1 is the step flow chart of the good selling method of the automatic vending machine in the embodiment of the present invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
It should be noted that the management terminal that replenishes, maintenance management terminal and user terminal in the embodiment of the present invention can
To be mobile terminal and immobile terminal, immobile terminal includes desktop computer, and mobile terminal includes smart phone
(Smart Phone, such as Android phone, iOS mobile phone), smart glasses, smart watches, Intelligent bracelet, tablet computer, pen
Remember the mobile internet device that this computer, personal digital assistant etc. can carry out wireless communication.
First embodiment of the invention:
In the present embodiment, the management method of the automatic vending machine can be executed by server, hereafter equal servers
Literary executing subject is described.
Referring to Figure 1, the management method of a kind of automatic vending machine provided in an embodiment of the present invention includes at least following step
It is rapid:
S1, the operation information for obtaining the automatic vending machine;Wherein, the operation information includes the automatic vending machine
Sell goods address, all kinds of commodity on sale quantity in and sold quantity;
S2, statistics out of stock is carried out to the commodity on sale for meeting the preset condition that replenishes according to the operation information, and generated
For being sent to the replenishment need work order for the management terminal that replenishes;
S3, determined according to the address of selling goods of the automatic vending machine Replenishment Associate screening areas and with the Replenishment Associate screening area
The Replenishment Associate information that domain is matched, is online;
S4, the replenishment need work order is sent to it is corresponding with the Replenishment Associate screening areas, the Replenishment Associate information
It replenishes in management terminal;
The telecommunication information that S5, the fault monitoring system for obtaining the automatic vending machine in real time issue;
S6, judge whether the automatic vending machine breaks down according to the telecommunication information received, if so,
It generates maintenance work order and the maintenance mans is singly sent to maintenance management terminal.
In embodiments of the present invention, current operation information can be sent to service by the automatic vending machine management system
Device, server judged according to the operation information, when the commodity on sale meet it is preset replenish condition when, then to replenishing
Management terminal sends replenishment need work order so that Replenishment Associate know somewhere, certain hospital, certain floor which platform automatic vending machine need
It replenishes, and counts and prepare corresponding commodity, to replenish in time.
In addition, passing through remote transmission device when power-off occurs for automatic vending machine or failure leads to short circuit, current anomaly
(such as wifi, GPS) sends fault message to server and deposits so that maintenance man goes and finds out what's going on and arranges work to arrive in time
It is repaired in the automatic vending machine of failure problems;Wherein, specifically, sentencing when detecting the electric current from automatic vending machine is 0
The fixed automatic vending machine is disconnection fault state;When the size of current for detecting the automatic vending machine is more than preset normal
When current threshold, determine the automatic vending machine for short trouble state;Server is solved according to the fault message received
Analysis, obtains the location informations such as address, floor, the specific placed point of faulty equipment, then feedback to the maintenance personal repaired.
It is understood that the replenishment need work order, the maintenance work order, i.e. personnel, work and time distribute information,
Replenishment Associate can accurately execute task according to the replenishment need work order, and maintenance man can be according to the maintenance work order accurately
Execution task.
In embodiments of the present invention, it is described according to the operation information to meet the commodity on sale of the preset condition that replenishes into
Row statistics out of stock, and generate for being sent to the management terminal replenishment need work order that replenishes, specifically:
The quantity in of all kinds of commodity on sale is calculated according to the operation information and has sold the difference of quantity, obtains number for sale
Amount;
Judge whether the quantity for sale of the commodity on sale is less than preset goods for sale amount;
If so, determining that the commodity on sale meet the preset condition that replenishes, and according to the trade name of the commodity on sale
Claim and corresponding quantity of having sold carries out statistics out of stock, generates the replenishment need work order for being sent to the management terminal that replenishes.
Compared with the prior art, the present invention is not necessarily to through additional equipment real-time detection automatic vending machines such as infrared sensors
Interior commodity amount, can be obtained the distribution state of commodity according to the operation information, to substantially increase intelligence and have
Conducive to reduction cost.
In embodiments of the present invention, the replenishment need work order generated for being sent to the management terminal that replenishes the step of
Later, the method also includes:
According to the replenishment need work order and preset matching condition, the first user terminal is matched, and described replenish is needed
Work order is asked to be labeled as handling;
It responds first user terminal and request is completed according to the work order that the replenishment need work order is sent, label is positive
It is labeled as being completed in the replenishment need work order of processing.
It is understood that server can be matched to the of the worksheet request of reply according to the replenishment need work order
One user terminal.That is, there is Replenishment Associate to confirmed work order, the corresponding work of replenishment need work order can be executed at once.It also needs to illustrate
, the replenishment need work order can according to setting for trigger the user terminal automatically reply worksheet request.
In embodiments of the present invention, described according to the replenishment need work order and preset first matching condition, matching the
One user terminal, and the replenishment need work order is labeled as handling, specifically:
In the first preset time, repeat the steps of until being matched to the first user end for replying worksheet request
End:
According to the replenishment need work order and preset first matching condition, pre-set benefit in local data base is inquired
Goods person's information, and match the first user terminal of Replenishment Associate corresponding with the replenishment need work order;Wherein, the Replenishment Associate letter
Breath is to be configured according to the replenishment need work order;
The replenishment need work order is sent to first user terminal;
It responds first user terminal to be requested according to the worksheet that the replenishment need work order is replied, replenish described
Demand work order is labeled as handling.
It should be noted that in order to improve the reusability of Replenishment Associate and improve the working efficiency of Replenishment Associate, when some meets
When the Replenishment Associate of matching condition currently still has certain replenishment need work order not complete, server can be according to the second preset matching item
Part, calculates the net cycle time and work order number of packages of the unfinished work order of the Replenishment Associate, and judges whether to match the of the Replenishment Associate
One user terminal.
In embodiments of the present invention, further includes:
In first preset time, when not being matched to the first user terminal for replying worksheet request, then touch
Activating alarm, and the alarm is fed back into the management terminal that replenishes.
In the present embodiment, the replenishment need work order includes work order label, action and working time.When according to benefit
The working time of goods demand work order defaults or the first user terminal of Replenishment Associate does not reply the place of the work order in the time of setting
Reason request, that is, when being somebody's turn to do i.e. without Replenishment Associate processing by overdue work order, automatic trigger alarm, and the alarm is fed back into institute
The management terminal that replenishes is stated, by manager's emergent management of automatic vending machine, avoids loss or other consequences.
In embodiments of the present invention, the telecommunication information that the basis receives judges that the automatic vending machine is
No failure, if so, generate maintenance work order and the maintenance mans are singly sent to maintenance management terminal, specifically:
Parsing and breakdown judge are carried out according to the telecommunication information received;
When failure signal in the telecommunication information, judges that the automatic vending machine breaks down, generate dimension
It repairs work order and the maintenance mans is singly sent to maintenance management terminal.
In embodiments of the present invention, work order is repaired in the generation and the maintenance mans are singly sent to maintenance management terminal
The step of after, the method also includes:
According to the maintenance work order and preset second matching condition, second user terminal is matched, and by the maintenance mans
Single label is processing;
It responds the second user terminal and request is completed according to the work order that maintenance mans' single-shot is sent, will be labeled as locating
The maintenance work order of reason is labeled as being completed.
In embodiments of the present invention, described according to the maintenance work order and preset second matching condition, matching second is used
Family terminal, and the maintenance work order is labeled as handling, specifically:
In the second preset time, repeat the steps of until being matched to the second user end for replying worksheet request
End:
According to the maintenance work order and preset second matching condition, pre-set maintenance man in local data base is inquired
Information, and match and the second user terminal of the single corresponding maintenance man of the maintenance mans;Wherein, according to maintenance man's information
The maintenance work order is configured;
The maintenance mans are singly sent to the second user terminal;
It responds the second user terminal to be requested according to the worksheet that the maintenance work order is replied, by the maintenance work order
Labeled as handling.
In embodiments of the present invention, further includes:
In second preset time, when not being matched to the second user terminal for replying worksheet request, then touch
Activating alarm, and the alarm is fed back into the maintenance management terminal.
The embodiment of the invention also provides a kind of managing devices of automatic vending machine, comprising:
First data capture unit, for obtaining the operation information of the automatic vending machine;Wherein, the operation information packet
It includes the address of selling goods of the automatic vending machine, the quantity in of all kinds of commodity on sale and has sold quantity;
First work order generation unit, for according to the operation information to meet the commodity on sale of the preset condition that replenishes into
Row statistics out of stock, and generate the replenishment need work order for being sent to the management terminal that replenishes;
First replenishes screening unit, for the address of selling goods according to the automatic vending machine determine Replenishment Associate screening areas and
With the Replenishment Associate screening areas is matched, the Replenishment Associate information that is online;
First replenishes pairing unit, for the replenishment need work order to be sent to and the Replenishment Associate screening areas, institute
State that Replenishment Associate information is corresponding to replenish in management terminal;
Second data capture unit, the fault monitoring system for obtaining the automatic vending machine in real time issue long-range logical
Letter information;
Second work order generation unit, for judging that the automatic vending machine is according to the telecommunication information received
No failure, if so, generating maintenance work order and the maintenance mans being singly sent to maintenance management terminal.
The embodiment of the invention also provides a kind of management systems of automatic vending machine, comprising: automatic vending machine management system,
Replenish management terminal, maintenance management terminal and server;
The automatic vending machine management system, for operation information to be sent to the server;
The server, for obtaining the operation information of the automatic vending machine;Wherein, the operation information includes described
The address of selling goods of automatic vending machine, all kinds of commodity on sale quantity in and sold quantity;
The server is also used to carry out the commodity on sale for meeting the preset condition that replenishes according to the operation information scarce
Goods statistics, and generate the replenishment need work order for being sent to the management terminal that replenishes;
The management terminal that replenishes, for receiving the replenishment need work order;
The automatic vending machine management system, the fault monitoring system for being also used to obtain the automatic vending machine in real time issue
Telecommunication information;
The server is also used to judge whether the automatic vending machine goes out according to the telecommunication information received
Existing failure, if so, generating maintenance work order and the maintenance mans being singly sent to maintenance management terminal;
The maintenance management terminal, for receiving the maintenance work order.
The above is a preferred embodiment of the present invention, it is noted that for those skilled in the art
For, various improvements and modifications may be made without departing from the principle of the present invention, these improvements and modifications are also considered as
Protection scope of the present invention.
Claims (10)
1. a kind of management method of automatic vending machine, which is characterized in that at least include the following steps:
Obtain the operation information of the automatic vending machine;Wherein, the operation information includes that the automatic vending machine sells goods ground
Location, all kinds of commodity on sale quantity in and sold quantity;
Statistics out of stock is carried out to the commodity on sale for meeting the preset condition that replenishes according to the operation information, and is generated for sending
To the replenishment need work order for the management terminal that replenishes;
Replenishment Associate screening areas is determined according to the address of selling goods of the automatic vending machine and is matched with the Replenishment Associate screening areas
, the Replenishment Associate information being online;
The replenishment need work order is sent to the management that replenishes corresponding with the Replenishment Associate screening areas, the Replenishment Associate information
In terminal;
The telecommunication information that the fault monitoring system of the automatic vending machine issues is obtained in real time;
Judge whether the automatic vending machine breaks down according to the telecommunication information received, if so, generating dimension
It repairs work order and the maintenance mans is singly sent to maintenance management terminal, while sending to the automatic vending machine for aobvious to user
Show the automatic fault warning order of fault-signal.
2. the management method of automatic vending machine as described in claim 1, which is characterized in that described according to the operation information pair
The commodity on sale for meeting the preset condition that replenishes carry out statistics out of stock, and generate for being sent to the management terminal replenishment need that replenishes
Work order, specifically:
The quantity in of all kinds of commodity on sale is calculated according to the operation information and has sold the difference of quantity, obtains quantity for sale;
Judge whether the quantity for sale of the commodity on sale is less than preset goods for sale amount;
If so, determine that the commodity on sale meet the preset condition that replenishes, and according to the product name of the commodity on sale and
Corresponding quantity of having sold carries out statistics out of stock, generates the replenishment need work order for being sent to the management terminal that replenishes.
3. the management method of automatic vending machine as claimed in claim 1 or 2, which is characterized in that in the generation for sending
To the management terminal that replenishes replenishment need work order the step of after, the method also includes:
According to the replenishment need work order and preset matching condition, the first user terminal is matched, and by the replenishment need work
Single label is processing;
It responds first user terminal and request is completed according to the work order that the replenishment need work order is sent, will be labeled as locating
The replenishment need work order of reason is labeled as being completed.
4. the management method of automatic vending machine as claimed in claim 3, which is characterized in that described according to the replenishment need work
Single and preset first matching condition matches the first user terminal, and the replenishment need work order is had labeled as handling
Body are as follows:
In the first preset time, repeat the steps of until being matched to the first user terminal for replying worksheet request:
According to the replenishment need work order and preset first matching condition, pre-set Replenishment Associate in local data base is inquired
Information, and match the first user terminal of Replenishment Associate corresponding with the replenishment need work order;Wherein, the Replenishment Associate information is
It is configured according to the replenishment need work order;
The replenishment need work order is sent to first user terminal;
It responds first user terminal to be requested according to the worksheet that the replenishment need work order is replied, by the replenishment need
Work order is labeled as handling.
5. the management method of automatic vending machine as claimed in claim 4, which is characterized in that further include:
In first preset time, when not being matched to the first user terminal for replying worksheet request, then police is triggered
Report, and the alarm is fed back into the management terminal that replenishes.
6. the management method of automatic vending machine as described in claim 1, which is characterized in that the basis receives described remote
The journey communication information judges whether the automatic vending machine breaks down, if so, generating maintenance work order and by the maintenance work order
It is sent to maintenance management terminal, specifically:
Parsing and breakdown judge are carried out according to the telecommunication information received;
When failure signal in the telecommunication information, judges that the automatic vending machine breaks down, generate maintenance mans
The maintenance mans are simultaneously singly sent to maintenance management terminal by list.
7. the management method of automatic vending machine as described in claim 1 or 6, which is characterized in that repair work order in the generation
And after the step of maintenance mans are singly sent to maintenance management terminal, the method also includes:
According to the maintenance work order and preset second matching condition, second user terminal is matched, and by the maintenance work order mark
It is denoted as and is handling;
It responds the work order that the second user terminal is sent according to maintenance mans' single-shot and completes request, it will be labeled as handling
The maintenance work order is labeled as being completed.
8. the management method of automatic vending machine as claimed in claim 7, which is characterized in that it is described according to the maintenance work order and
Preset second matching condition matches second user terminal, and the maintenance work order is labeled as handling, specifically:
In the second preset time, repeat the steps of until being matched to the second user terminal for replying worksheet request:
According to the maintenance work order and preset second matching condition, pre-set maintenance man's letter in local data base is inquired
Breath, and match and the second user terminal of the single corresponding maintenance man of the maintenance mans;Wherein, maintenance man's information is according to institute
Maintenance work order is stated to be configured;
The maintenance mans are singly sent to the second user terminal;
It responds the second user terminal to be requested according to the worksheet that the maintenance work order is replied, the maintenance work order is marked
To handle.
9. a kind of managing device of automatic vending machine characterized by comprising
First data capture unit, for obtaining the operation information of the automatic vending machine;Wherein, the operation information includes institute
It states the address of selling goods of automatic vending machine, the quantity in of all kinds of commodity on sale and has sold quantity;
First work order generation unit, it is scarce for being carried out according to the operation information to the commodity on sale for meeting the preset condition that replenishes
Goods statistics, and generate the replenishment need work order for being sent to the management terminal that replenishes;
First replenishes screening unit, for the address of selling goods according to the automatic vending machine determine Replenishment Associate screening areas and with institute
State the Replenishment Associate information that Replenishment Associate screening areas is matched, is online;
First replenishes pairing unit, for the replenishment need work order to be sent to and the Replenishment Associate screening areas, the benefit
Goods person's information is corresponding to replenish in management terminal;
Second data capture unit, the telecommunication letter that the fault monitoring system for obtaining the automatic vending machine in real time issues
Breath;
Second work order generation unit, for judging whether the automatic vending machine goes out according to the telecommunication information received
Existing failure, if so, generating maintenance work order and the maintenance mans being singly sent to maintenance management terminal.
10. a kind of management system of automatic vending machine characterized by comprising automatic vending machine management system, replenishing manages end
End, maintenance management terminal and server;
The automatic vending machine management system, for operation information to be sent to the server;
The server, for obtaining the operation information of the automatic vending machine;Wherein, the operation information includes described automatic
The address of selling goods of vending machine, all kinds of commodity on sale quantity in and sold quantity;
The server is also used to carry out system out of stock to the commodity on sale for meeting the preset condition that replenishes according to the operation information
Meter, and generate the replenishment need work order for being sent to the management terminal that replenishes;
The management terminal that replenishes, for receiving the replenishment need work order;
The automatic vending machine management system is also used to obtain the remote of the fault monitoring system sending of the automatic vending machine in real time
The journey communication information;
The server is also used to judge whether the automatic vending machine event occurs according to the telecommunication information received
Barrier, if so, generating maintenance work order and the maintenance mans being singly sent to maintenance management terminal;
The maintenance management terminal, for receiving the maintenance work order.
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CN110298457A (en) * | 2019-07-05 | 2019-10-01 | 浪潮软件集团有限公司 | A kind of shared bookcase O&M method, apparatus and system |
CN110853230A (en) * | 2019-10-16 | 2020-02-28 | 支付宝(杭州)信息技术有限公司 | Self-service vending machine exception handling method, system and equipment |
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