CN109600511A - Mobile terminal warranty information management method, mobile terminal and storage medium - Google Patents
Mobile terminal warranty information management method, mobile terminal and storage medium Download PDFInfo
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- CN109600511A CN109600511A CN201811415469.6A CN201811415469A CN109600511A CN 109600511 A CN109600511 A CN 109600511A CN 201811415469 A CN201811415469 A CN 201811415469A CN 109600511 A CN109600511 A CN 109600511A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
- H04M1/72451—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to schedules, e.g. using calendar applications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/06—Protocols specially adapted for file transfer, e.g. file transfer protocol [FTP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
- H04M1/72454—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72469—User interfaces specially adapted for cordless or mobile telephones for operating the device by selecting functions from two or more displayed items, e.g. menus or icons
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72484—User interfaces specially adapted for cordless or mobile telephones wherein functions are triggered by incoming communication events
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2250/00—Details of telephonic subscriber devices
- H04M2250/12—Details of telephonic subscriber devices including a sensor for measuring a physical value, e.g. temperature or motion
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2250/00—Details of telephonic subscriber devices
- H04M2250/22—Details of telephonic subscriber devices including a touch pad, a touch sensor or a touch detector
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Abstract
The embodiment of the invention discloses a kind of mobile terminal warranty information management method, mobile terminal and storage mediums, are related to field of communication technology.Wherein method includes: to obtain the active information of mobile terminal in mobile terminal activating, and active information includes the activationary time and device parameter of mobile terminal；Active information is sent to the backstage after service device of manufacturer, so that after service device in backstage is obtained the warranty information of mobile terminal according to active information, and warranty information is back to mobile terminal；Warranty information includes at least the guarantee time of mobile terminal, and the guarantee time started for guaranteeing to keep in good repair the time is activationary time；It receives and shows warranty information.Typing is guaranteed to keep in good repair the time started manually without operator by the embodiment of the present invention, simplify user's operation, on-line off-line warranty duration standard is unified, and with user actually use terminal at the beginning of fit like a glove, it can also make the warranty information of user's real time inspection mobile terminal, the user experience is improved.
Description
Technical field
The present embodiments relate to field of communication technology, in particular to a kind of mobile terminal warranty information management method is moved
Dynamic terminal and storage medium.
Background technique
Currently, the smart phone newly purchased requires ability normal use after " activating ", wherein " activation ", which refers to, passes through net
Network fills in user information in the registration of manufacturer's background server, producer can by the sale quantity of user's registration information statistical product,
And counting user relevant information, better after-sale service can also be provided for user.
The statistical of existing smart phone warranty duration is divided into two kinds: one is counting on line, by retail trader or user
Lower single time when smart phone is bought, is registered in the background server of manufacturer as the guarantee time started；Another kind is, under line
Statistics, when retail trader or user are bought smart phone, the time drawn a bill is registered in the background server of manufacturer as guarantee
Time started.The statistical of both warranty durations is required to sales force and the guarantee time started is registered in backstage clothes manually
Business device, it is inconvenient, and the guarantee time started recorded, there are warranty duration disunities, actually used smart phone with user
There is certain error in the time.In addition, guarantee residual time length can not be prompted to use by both warranty duration statisticals
Whether family, if forgeing the guarantee time started, can not judge current still in the guarantee period when user needs to repair.
Summary of the invention
In view of this, the embodiment of the present invention is designed to provide a kind of mobile terminal warranty information management method, movement
Terminal and storage medium need sales force manually will guarantee to solve above-mentioned existing two kinds of warranty duration statisticals presence
Time started is registered in background server, inconvenient, and the guarantee time started recorded there are warranty duration disunity, with
The time of family actual use smart phone is there are certain error and guarantee residual time length can not be prompted to user, when user needs
When repairing, if forgeing the guarantee time started, it can not judge current whether still in the problem in the guarantee period.
It is as follows that the embodiment of the present invention solves technical solution used by above-mentioned technical problem:
According to an aspect of an embodiment of the present invention, a kind of mobile terminal warranty information management method, this method packet are provided
It includes:
In the mobile terminal activating, the active information of the mobile terminal is obtained, the active information includes at least
The activationary time and device parameter of the mobile terminal；
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to
Active information obtains the warranty information of the mobile terminal, and the warranty information is back to the mobile terminal；The guarantor
Repair information include at least the mobile terminal the guarantee time, and it is described guarantee the time the guarantee time started be the activation when
Between；
Receive and show the warranty information of the mobile terminal.
Based on the above technical solution, the device parameter includes the device identification and equipment type of the mobile terminal
Number, the backstage after service device is stored with the warranty policy of various model mobile terminals；It is described to send the active information
To the backstage after service device of manufacturer, the backstage after service device is made to obtain the mobile terminal according to the active information
Warranty information, and the warranty information is back to the mobile terminal and includes:
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to
Device model inquires corresponding with mobile terminal warranty policy, the warranty policy including at least warranty duration, and according to
The warranty policy and the activationary time obtain the warranty information of the mobile terminal, by the warranty information and the equipment
Mark is back to the mobile terminal after establishing association.
Based on the above technical solution, the warranty policy includes multiple guarantee items and the multiple guarantee item
Prolong guarantor's pay imformation corresponding to corresponding warranty duration and the multiple guarantee item；The warranty information includes multiple guarantors
It repairs and prolongs guarantor's charge letter corresponding to the guarantee time and the multiple guarantee item corresponding to project and the multiple guarantee item
Breath.
Based on the above technical solution, the active information further includes being used for of registering when activating the mobile terminal
Log in and access the register account number of the backstage after service device；The reception and the warranty information packet for showing the mobile terminal
It includes:
The warranty information of the mobile terminal is received, and the warranty information of the mobile terminal is shown in the registration account
Number log in after runnable interface under.
Other side according to an embodiment of the present invention provides a kind of mobile terminal, including memory, processor and storage
On the memory and the computer program that can run on the processor, the computer program is by the processor
When execution, perform the steps of
In the mobile terminal activating, the active information of the mobile terminal is obtained, the active information includes at least
The activationary time and device parameter of the mobile terminal；
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to
Active information obtains the warranty information of the mobile terminal, and the warranty information is back to the mobile terminal；The guarantor
Repair information include at least the mobile terminal the guarantee time, and it is described guarantee the time the guarantee time started be the activation when
Between；
Receive and show the warranty information of the mobile terminal.
Based on the above technical solution, the device parameter includes the device identification and equipment type of the mobile terminal
Number, the backstage after service device is stored with the warranty policy of various model mobile terminals；The computer program is by the place
When managing device execution, perform the steps of
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to
Device model inquires corresponding with mobile terminal warranty policy, the warranty policy including at least warranty duration, and according to
The warranty policy and the activationary time obtain the warranty information of the mobile terminal, by the warranty information and the equipment
Mark is back to the mobile terminal after establishing association.
Based on the above technical solution, the warranty policy includes multiple guarantee items and the multiple guarantee item
Prolong guarantor's pay imformation corresponding to corresponding warranty duration and the multiple guarantee item；The warranty information includes multiple guarantors
It repairs and prolongs guarantor's charge letter corresponding to the guarantee time and the multiple guarantee item corresponding to project and the multiple guarantee item
Breath.
Another aspect according to an embodiment of the present invention provides a kind of storage medium, meter is stored on the storage medium
Calculation machine program performs the steps of when the computer program is executed by processor
In the mobile terminal activating, the active information of the mobile terminal is obtained, the active information includes at least
The activationary time and device parameter of the mobile terminal；
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to
Active information obtains the warranty information of the mobile terminal, and the warranty information is back to the mobile terminal；The guarantor
Repair information include at least the mobile terminal the guarantee time, and it is described guarantee the time the guarantee time started be the activation when
Between；
Receive and show the warranty information of the mobile terminal.
Based on the above technical solution, the device parameter includes the device identification and equipment type of the mobile terminal
Number, the backstage after service device is stored with the warranty policy of various model mobile terminals；The computer program is by the place
When managing device execution, perform the steps of
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to
Device model inquires corresponding with mobile terminal warranty policy, the warranty policy including at least warranty duration, and according to
The warranty policy and the activationary time obtain the warranty information of the mobile terminal, by the warranty information and the equipment
Mark is back to the mobile terminal after establishing association.
Based on the above technical solution, the warranty policy includes multiple guarantee items and the multiple guarantee item
Prolong guarantor's pay imformation corresponding to corresponding warranty duration and the multiple guarantee item；The warranty information includes multiple guarantors
It repairs and prolongs guarantor's charge letter corresponding to the guarantee time and the multiple guarantee item corresponding to project and the multiple guarantee item
Breath.
Mobile terminal warranty information management method, mobile terminal and storage medium provided in an embodiment of the present invention, due to
When mobile terminal activating, the active information of mobile terminal is obtained, the active information includes at least the device parameter of mobile terminal
And activationary time；The active information is sent to the backstage after service device of manufacturer, making will be described according to the active information
The guarantee time started in mobile terminal warranty information is updated to the activationary time, and updated warranty information is back to
Mobile terminal is shown, so as to simplify operation, is manually guaranteed to keep in good repair guarantee time started typing backstage without operator
Server, additionally due to using the activationary time of mobile terminal as the guarantee time started, so as on unified line, under line
Warranty duration standard, and fit like a glove at the beginning of actually using terminal with user, without any error；Further, since moving
Dynamic terminal side shows warranty information, so as to make the warranty information of user's real time inspection mobile terminal, improves use
Family experience.
Detailed description of the invention
It in order to more clearly explain the technical solutions in the embodiments of the present application, below will be to embodiment or description of the prior art
Needed in attached drawing be briefly described, it should be apparent that, the accompanying drawings in the following description is only some of the application
Embodiment for those of ordinary skill in the art without any creative labor, can also be according to these
Attached drawing obtains other attached drawings.
Fig. 1 is a kind of hardware structural diagram of mobile terminal of each embodiment to realize the present invention；
Fig. 2 is a kind of communications network system architecture diagram provided in an embodiment of the present invention；
Fig. 3 is the implementation process schematic diagram for the mobile terminal warranty information management method that the embodiment of the present invention one provides；
Fig. 4 is the schematic diagram that the present invention one implements mobile terminal warranty information display interface in example；
Fig. 5 is the schematic diagram of mobile terminal warranty information display interface in another specific implementation example of the present invention.
Specific embodiment
In order to be clearer and more clear technical problems, technical solutions and advantages to be solved, tie below
Drawings and examples are closed, the present invention will be described in further detail.It should be appreciated that specific embodiment described herein is only
To explain the present invention, it is not intended to limit the present invention.
In subsequent description, it is only using the suffix for indicating such as " module ", " component " or " unit " of element
Be conducive to explanation of the invention, itself there is no a specific meaning.Therefore, " module ", " component " or " unit " can mix
Ground uses.
Mobile terminal can be implemented in a variety of manners.For example, mobile terminal described in the present invention may include such as
Mobile phone, tablet computer, laptop, palm PC, personal digital assistant (Personal Digital Assistant,
PDA), portable media player (Portable Media Player, PMP), navigation device, wearable device, intelligent hand
The fixed cellular terminals such as the mobile terminals such as ring, pedometer, and number TV, desktop computer.
It will be illustrated by taking mobile terminal as an example in subsequent descriptions, it will be appreciated by those skilled in the art that in addition to special
Except element for moving purpose, the construction of embodiment according to the present invention can also apply to the mobile end of fixed type
End.
Referring to Fig. 1, a kind of hardware structural diagram of its mobile terminal of each embodiment to realize the present invention, the shifting
Dynamic terminal 100 may include: RF (Radio Frequency, radio frequency) unit 101, WiFi module 102, audio output unit
103, A/V (audio/video) input unit 104, sensor 105, display unit 106, user input unit 107, interface unit
108, the components such as memory 109, processor 110 and power supply 111.It will be understood by those skilled in the art that shown in Fig. 1
Mobile terminal structure does not constitute the restriction to mobile terminal, and mobile terminal may include components more more or fewer than diagram,
Perhaps certain components or different component layouts are combined.
It is specifically introduced below with reference to all parts of the Fig. 1 to mobile terminal:
Radio frequency unit 101 can be used for receiving and sending messages or communication process in, signal sends and receivees, specifically, by base station
Downlink information receive after, to processor 110 handle；In addition, the data of uplink are sent to base station.In general, radio frequency unit 101
Including but not limited to antenna, at least one amplifier, transceiver, coupler, low-noise amplifier, duplexer etc..In addition, penetrating
Frequency unit 101 can also be communicated with network and other equipment by wireless communication.Any communication can be used in above-mentioned wireless communication
Standard or agreement, including but not limited to GSM (Global System of Mobile communication, global system for mobile telecommunications
System), GPRS (General Packet Radio Service, general packet radio service), CDMA2000 (Code
Division Multiple Access 2000, CDMA 2000), WCDMA (Wideband Code Division
Multiple Access, wideband code division multiple access), TD-SCDMA (Time Division-Synchronous Code
Division Multiple Access, TD SDMA), FDD-LTE (Frequency Division
Duplexing-Long Term Evolution, frequency division duplex long term evolution) and TDD-LTE (Time Division
Duplexing-Long Term Evolution, time division duplex long term evolution) etc..
WiFi belongs to short range wireless transmission technology, and mobile terminal can help user to receive and dispatch electricity by WiFi module 102
Sub- mail, browsing webpage and access streaming video etc., it provides wireless broadband internet access for user.Although Fig. 1 shows
Go out WiFi module 102, but it is understood that, and it is not belonging to must be configured into for mobile terminal, it completely can be according to need
It to omit within the scope of not changing the essence of the invention.
Audio output unit 103 can be in call signal reception pattern, call mode, record mould in mobile terminal 100
When under the isotypes such as formula, speech recognition mode, broadcast reception mode, by radio frequency unit 101 or WiFi module 102 it is received or
The audio data stored in memory 109 is converted into audio signal and exports to be sound.Moreover, audio output unit 103
Audio output relevant to the specific function that mobile terminal 100 executes can also be provided (for example, call signal receives sound, disappears
Breath receives sound etc.).Audio output unit 103 may include loudspeaker, buzzer etc..
A/V input unit 104 is for receiving audio or video signal.A/V input unit 104 may include graphics processor
(Graphics Processing Unit, GPU) 1041 and microphone 1042, graphics processor 1041 is in video acquisition mode
Or the image data of the static images or video obtained in image capture mode by image capture apparatus (such as camera) carries out
Reason.Treated, and picture frame may be displayed on display unit 106.Through graphics processor 1041, treated that picture frame can be deposited
Storage is sent in memory 109 (or other storage mediums) or via radio frequency unit 101 or WiFi module 102.Mike
Wind 1042 can connect in telephone calling model, logging mode, speech recognition mode etc. operational mode via microphone 1042
Quiet down sound (audio data), and can be audio data by such acoustic processing.Audio that treated (voice) data can
To be converted to the format output that can be sent to mobile communication base station via radio frequency unit 101 in the case where telephone calling model.
Microphone 1042 can be implemented various types of noises elimination (or inhibition) algorithms and send and receive sound to eliminate (or inhibition)
The noise generated during frequency signal or interference.
Mobile terminal 100 further includes at least one sensor 105, such as optical sensor, motion sensor and other biographies
Sensor.Specifically, optical sensor includes ambient light sensor and proximity sensor, wherein ambient light sensor can be according to environment
The light and shade of light adjusts the brightness of display panel 1061, and proximity sensor can close when mobile terminal 100 is moved in one's ear
Display panel 1061 and/or backlight.As a kind of motion sensor, accelerometer sensor can detect in all directions (general
For three axis) size of acceleration, it can detect that size and the direction of gravity when static, can be used to identify the application of mobile phone posture
(such as horizontal/vertical screen switching, dependent game, magnetometer pose calibrating), Vibration identification correlation function (such as pedometer, percussion) etc.；
The fingerprint sensor that can also configure as mobile phone, pressure sensor, iris sensor, molecule sensor, gyroscope, barometer,
The other sensors such as hygrometer, thermometer, infrared sensor, details are not described herein.
Display unit 106 is for showing information input by user or being supplied to the information of user.Display unit 106 can wrap
Display panel 1061 is included, liquid crystal display (Liquid Crystal Display, LCD), Organic Light Emitting Diode can be used
Forms such as (Organic Light-Emitting Diode, OLED) configure display panel 1061.
User input unit 107 can be used for receiving the number or character information of input, and generate the use with mobile terminal
Family setting and the related key signals input of function control.Specifically, user input unit 107 may include touch panel 1071 with
And other input equipments 1072.Touch panel 1071, also referred to as touch screen collect the touch operation of user on it or nearby
(for example user uses any suitable objects or attachment such as finger, stylus on touch panel 1071 or in touch panel 1071
Neighbouring operation), and corresponding attachment device is driven according to preset formula.Touch panel 1071 may include touch detection
Two parts of device and touch controller.Wherein, the touch orientation of touch detecting apparatus detection user, and detect touch operation band
The signal come, transmits a signal to touch controller；Touch controller receives touch information from touch detecting apparatus, and by it
It is converted into contact coordinate, then gives processor 110, and order that processor 110 is sent can be received and executed.In addition, can
To realize touch panel 1071 using multiple types such as resistance-type, condenser type, infrared ray and surface acoustic waves.In addition to touch panel
1071, user input unit 107 can also include other input equipments 1072.Specifically, other input equipments 1072 can wrap
It includes but is not limited in physical keyboard, function key (such as volume control button, switch key etc.), trace ball, mouse, operating stick etc.
It is one or more, specifically herein without limitation.
Further, touch panel 1071 can cover display panel 1061, when touch panel 1071 detect on it or
After neighbouring touch operation, processor 110 is sent to determine the type of touch event, is followed by subsequent processing device 110 according to touch thing
The type of part provides corresponding visual output on display panel 1061.Although in Fig. 1, touch panel 1071 and display panel
1061 be the function that outputs and inputs of realizing mobile terminal as two independent components, but in certain embodiments, it can
The function that outputs and inputs of mobile terminal is realized so that touch panel 1071 and display panel 1061 is integrated, is not done herein specifically
It limits.
Interface unit 108 be used as at least one external device (ED) connect with mobile terminal 100 can by interface.For example,
External device (ED) may include wired or wireless headphone port, external power supply (or battery charger) port, wired or nothing
Line data port, memory card port, the port for connecting the device with identification module, audio input/output (I/O) end
Mouth, video i/o port, ear port etc..Interface unit 108 can be used for receiving the input from external device (ED) (for example, number
It is believed that breath, electric power etc.) and the input received is transferred to one or more elements in mobile terminal 100 or can be with
For transmitting data between mobile terminal 100 and external device (ED).
Memory 109 can be used for storing software program and various data.Memory 109 can mainly include storing program area
The storage data area and, wherein storing program area can (such as the sound of application program needed for storage program area, at least one function
Sound playing function, image player function etc.) etc.；Storage data area can store according to mobile phone use created data (such as
Audio data, phone directory etc.) etc..In addition, memory 109 may include high-speed random access memory, it can also include non-easy
The property lost memory, a for example, at least disk memory, flush memory device or other volatile solid-state parts.
Processor 110 is the control centre of mobile terminal, utilizes each of various interfaces and the entire mobile terminal of connection
A part by running or execute the software program and/or module that are stored in memory 109, and calls and is stored in storage
Data in device 109 execute the various functions and processing data of mobile terminal, to carry out integral monitoring to mobile terminal.Place
Managing device 110 may include one or more processing units；Preferably, processor 110 can integrate application processor and modulatedemodulate is mediated
Manage device, wherein the main processing operation system of application processor, user interface and application program etc., modem processor is main
Processing wireless communication.It is understood that above-mentioned modem processor can not also be integrated into processor 110.
Mobile terminal 100 can also include the power supply 111 (such as battery) powered to all parts, it is preferred that power supply 111
Can be logically contiguous by power-supply management system and processor 110, to realize management charging by power-supply management system, put
The functions such as electricity and power managed.
Although Fig. 1 is not shown, mobile terminal 100 can also be including bluetooth module etc., and details are not described herein.
Embodiment to facilitate the understanding of the present invention, the communications network system that mobile terminal of the invention is based below into
Row description.
Referring to Fig. 2, Fig. 2 is a kind of communications network system architecture diagram provided in an embodiment of the present invention, the communication network system
System is the LTE system of universal mobile communications technology, which includes UE (User Equipment, the use of successively communication connection
Family equipment) (the land Evolved UMTS Terrestrial Radio Access Network, evolved UMTS 201, E-UTRAN
Ground wireless access network) 202, EPC (Evolved Packet Core, evolved packet-based core networks) 203 and operator IP operation
204。
Specifically, UE201 can be above-mentioned mobile terminal 100, and details are not described herein again.
E-UTRAN202 includes eNodeB2021 and other eNodeB2022 etc..Wherein, eNodeB2021 can be by returning
Journey (backhaul) (such as X2 interface) is connect with other eNodeB2022, and eNodeB2021 is connected to EPC203,
ENodeB2021 can provide the access of UE201 to EPC203.
EPC203 may include MME (Mobility Management Entity, mobility management entity) 2031, HSS
(Home Subscriber Server, home subscriber server) 2032, other MME2033, SGW (Serving Gate Way,
Gateway) 2034, PGW (PDN Gate Way, grouped data network gateway) 2035 and PCRF (Policy and
Charging Rules Function, policy and rate functional entity) 2036 etc..Wherein, MME2031 be processing UE201 and
The control node of signaling, provides carrying and connection management between EPC203.HSS2032 is all to manage for providing some registers
Such as the function of home location register (not shown) etc, and preserves some related service features, data rates etc. and use
The dedicated information in family.All customer data can be sent by SGW2034, and PGW2035 can provide the IP of UE 201
Address distribution and other functions, PCRF2036 are strategy and the charging control strategic decision-making of business data flow and IP bearing resource
Point, it selects and provides available strategy and charging control decision with charge execution function unit (not shown) for strategy.
IP operation 204 may include internet, Intranet, IMS (IP Multimedia Subsystem, IP multimedia
System) or other IP operations etc..
Although above-mentioned be described by taking LTE system as an example, those skilled in the art should know the present invention is not only
Suitable for LTE system, be readily applicable to other wireless communication systems, such as GSM, CDMA2000, WCDMA, TD-SCDMA with
And the following new network system etc., herein without limitation.
Based on above-mentioned mobile terminal hardware configuration and communications network system, each embodiment of the method for the present invention is proposed.
Embodiment one
Fig. 3 is the implementation process schematic diagram for the mobile terminal warranty information management method that the embodiment of the present invention one provides, should
The executing subject of method is mobile terminal described in the embodiment of the present invention.It is shown in Figure 3, it is provided in this embodiment mobile whole
End warranty information management method may comprise steps of:
Step S301 obtains the active information of the mobile terminal, the active information in the mobile terminal activating
Including at least the activationary time and device parameter of the mobile terminal.
In the present embodiment, the mobile terminal includes but is not limited to smart phone.User needs to activate when buying new machine
It could normal use after mobile terminal.Mobile terminal activating process is as follows:
Booting: setting language, area；
Connect network: Wifi password is arranged in selection WiFi；
User Agreement: software End User License Agreement is agreed in selection；
Setting account: allow to obtain position, phone, contact person using network；
Configuration is completed: activation is completed, and the currently active time and device parameter are obtained.
Wherein, the device parameter includes but is not limited to the device model and device identification of the mobile terminal.For example,
In one specific implementation example, the active information of the mobile terminal are as follows: device model: Z17Q Ultimate 6GB+64GB sunlight stone is black；
And international mobile equipment identification number (International Mobile Equipment Identity, IMEI):
8666550****4388。
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service by step S302
Device obtains the warranty information of the mobile terminal according to the active information, and the warranty information is back to the movement eventually
End；The warranty information includes at least the guarantee time of the mobile terminal, and the guarantee time started of the guarantee time is
The activationary time.
Wherein, the warranty policy of various model mobile terminals is stored in the backstage after service device.The guarantee plan
It slightly include but is not limited to the guarantee item of the mobile terminal, warranty duration and the guarantee item corresponding to the guarantee item
Prolong guarantor's pay imformation corresponding to mesh.
In the present embodiment, the mobile terminal upon activation, can automatically send the active information of the mobile terminal
To the backstage after service device, make the backstage after service device according to the active information and pre-set warranty policy
Warranty information corresponding with the mobile terminal is obtained, and the warranty information is back to the mobile terminal, is not necessarily to pin
The personnel of selling are manually entered active information, simplify user's operation.Further, in the present embodiment, step S302 is specifically included:
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to
Device model inquires corresponding with mobile terminal warranty policy, the warranty policy including at least warranty duration, and according to
The warranty policy and the activationary time obtain the warranty information of the mobile terminal, by the warranty information and the equipment
Mark is back to the mobile terminal after establishing association.
In the present embodiment, the background server is believed according to the activation first after receiving the active information
Device model in breath searches pre-stored warranty policy corresponding with the device model, which includes but not
Be limited to the corresponding guarantee item supported of the device model, the warranty duration of guarantee item and guarantee item prolongs guarantor's charge letter
Breath, then according to the activationary time calculating of mobile terminal in the warranty duration and the active information in the warranty policy
It is the guarantee time of mobile terminal, specific: using the activationary time as the guarantee time started of the mobile terminal, to guarantee to keep in good repair
The guarantee end time of the mobile terminal is obtained plus the warranty duration on the basis of time started, will finally be calculated again
To the guarantee time of the mobile terminal and the device identification foundation of other warranty informations and the mobile terminal be associated with after return
It is back to the mobile terminal.
Step S303 receives and shows the warranty information of the mobile terminal.
Wherein, the guarantee time in the warranty information can be according to the shape of " guarantee time started~guarantee end time "
Formula is shown, can also be shown according to the form of " residue guarantee time ".
For example, the guarantee time showing of some guarantee item is the " guarantee period: residue 365 in a specific implementation example
It ", or it is shown as " guarantee period: 2018.11.13~2019.11.13 ".
Preferably, in the present embodiment, the warranty policy of mobile terminal includes multiple guarantee items and the multiple guarantee
Prolong guarantor's pay imformation corresponding to warranty duration corresponding to project and the multiple guarantee item；The warranty information includes more
Prolong guarantor corresponding to the guarantee time and the multiple guarantee item corresponding to a guarantee item and the multiple guarantee item to receive
Charge information.Preferably, the warranty policy and the warranty information can also include: guarantee shops address.
For example, with reference to shown in Fig. 4, in a specific implementation example, the warranty information of the mobile terminal includes " unexpected
It is precious " and " broken screen is precious " two guarantee items and the two guarantee items the guarantee time, user click " unexpected treasured " or
After " broken screen is precious ", mobile terminal can further display other warranty informations relevant to " unexpected precious " or " broken screen is precious ", such as: prolonging guarantor
Cost information, guarantee place etc..
Further, there are multiple guarantee places, when place is guaranteed to keep in good repair in display, mobile terminal is getting current location
Afterwards, can according to guarantee distance location current location distance multiple guarantee places are ranked up so that it is convenient to user select away from
It is repaired from close guarantee place.
Preferably, in the present embodiment, include: after step S303 when residue guarantee the time be less than preset threshold when,
User is prompted.Specifically, when remaining time being less than preset threshold, when being guaranteed to keep in good repair by the way that default early warning color display is remaining
It is long, it is prompted with user.
Further, the mobile terminal can also be prompted the user whether when remaining warranty duration is less than preset threshold
It needs to handle and prolongs guarantor's service, and premium will be prolonged and be shown to user, when the application that the mobile terminal receives user's input is prolonged
When protecting service request, the request is sent to the backstage after service device, makes the backstage after service device according to
Prolong to protect service request and guide and prolong the service of guarantor to mobile terminal return and handle process, guidance user passes through interface of mobile terminal behaviour
Make complete prolong protect service handle, and prolong guarantor service handle after the completion of real-time update described in mobile terminal warranty information.
Preferably, in the present embodiment, the active information further includes being registered when activating the mobile terminal for stepping on
Record and access the register account number of the backstage after service device；The reception and the warranty information packet for showing the mobile terminal
It includes:
The warranty information of the mobile terminal is received, and the warranty information of the mobile terminal is shown in the registration account
Number log in after runnable interface under.
In the present embodiment, each register account number can bind multiple mobile terminals, i.e., after the login of each register account number
The warranty information of multiple mobile terminals can be shown under runnable interface simultaneously.For example, with reference to shown in Fig. 5, example is implemented one
In, there are two mobile terminals for register account number binding, can show its binding simultaneously under the runnable interface after register account number login
Two mobile terminals warranty information.
Above as can be seen that mobile terminal warranty information management method provided in this embodiment, due to swashing in mobile terminal
When living, the active information of mobile terminal is obtained, the active information includes at least the device parameter and activationary time of mobile terminal；
The active information is sent to the backstage after service device of manufacturer, makes to be guaranteed to keep in good repair the mobile terminal according to the active information
The guarantee time started in information is updated to the activationary time, and updated warranty information is back to mobile terminal and is carried out
It has been shown that, so as to simplify operation, without operator manually will guarantee to keep in good repair time started typing backstage after service device, furthermore by
In the activationary time using mobile terminal as the guarantee time started, so as on unified line, the warranty duration standard under line,
And with user actually use terminal at the beginning of fit like a glove, without any error；Further, since in mobile terminal side to guarantee
Information is shown that, so as to make the warranty information of user's real time inspection mobile terminal, the user experience is improved.
Embodiment two
Second embodiment of the present invention provides a kind of mobile terminal, which includes memory, processor and is stored in institute
The computer program that can be run on memory and on the processor is stated, which is executed by the processor
When, it performs the steps of
In the mobile terminal activating, the active information of the mobile terminal is obtained, the active information includes at least
The activationary time and device parameter of the mobile terminal；
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to
Active information obtains the warranty information of the mobile terminal, and the warranty information is back to the mobile terminal；The guarantor
Repair information include at least the mobile terminal the guarantee time, and it is described guarantee the time the guarantee time started be the activation when
Between；
Receive and show the warranty information of the mobile terminal.
Optionally, the device parameter includes the device identification and device model of the mobile terminal, the backstage guarantee
Server is stored with the warranty policy of various model mobile terminals；When the computer program is executed by the processor, realize
Following steps:
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to
Device model inquires corresponding with mobile terminal warranty policy, the warranty policy including at least warranty duration, and according to
The warranty policy and the activationary time obtain the warranty information of the mobile terminal, by the warranty information and the equipment
Mark is back to the mobile terminal after establishing association.
Optionally, the warranty policy includes warranty duration corresponding to multiple guarantee items and the multiple guarantee item
With prolong guarantor's pay imformation corresponding to the multiple guarantee item；The warranty information includes multiple guarantee items and the multiple
Prolong guarantor's pay imformation corresponding to guarantee time and the multiple guarantee item corresponding to guarantee item.
Optionally, the active information further include registered when activating the mobile terminal for log in and access it is described after
The register account number of platform after service device；When the computer program is executed by the processor, perform the steps of
The warranty information of the mobile terminal is received, and the warranty information of the mobile terminal is shown in the registration account
Number log in after runnable interface under.
The mobile terminal of the embodiment of the present invention and the method for above-described embodiment one belong to same design, implement process
Corresponding embodiment of the method is seen in detail, and the technical characteristic in embodiment of the method is corresponding suitable in this mobile terminal embodiment
With which is not described herein again.
It will appreciated by the skilled person that whole or certain steps in the present embodiment disclosed method, can be with
It is implemented as software, firmware, hardware and its combination appropriate.
Embodiment three
The embodiment of the present invention three provides a kind of storage medium, and computer program, the meter are stored on the storage medium
When calculation machine program is executed by processor, perform the steps of
In the mobile terminal activating, the active information of the mobile terminal is obtained, the active information includes at least
The activationary time and device parameter of the mobile terminal；
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to
Active information obtains the warranty information of the mobile terminal, and the warranty information is back to the mobile terminal；The guarantor
Repair information include at least the mobile terminal the guarantee time, and it is described guarantee the time the guarantee time started be the activation when
Between；
Receive and show the warranty information of the mobile terminal.
Optionally, the device parameter includes the device identification and device model of the mobile terminal, the backstage guarantee
Server is stored with the warranty policy of various model mobile terminals；When the computer program is executed by the processor, realize
Following steps:
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to
Device model inquires corresponding with mobile terminal warranty policy, the warranty policy including at least warranty duration, and according to
The warranty policy and the activationary time obtain the warranty information of the mobile terminal, by the warranty information and the equipment
Mark is back to the mobile terminal after establishing association.
Optionally, the warranty policy includes warranty duration corresponding to multiple guarantee items and the multiple guarantee item
With prolong guarantor's pay imformation corresponding to the multiple guarantee item；The warranty information includes multiple guarantee items and the multiple
Prolong guarantor's pay imformation corresponding to guarantee time and the multiple guarantee item corresponding to guarantee item.
Optionally, the active information further include registered when activating the mobile terminal for log in and access it is described after
The register account number of platform after service device；When the computer program is executed by the processor, perform the steps of
The warranty information of the mobile terminal is received, and the warranty information of the mobile terminal is shown in the registration account
Number log in after runnable interface under.
The computer readable storage medium of the embodiment of the present invention and the method for above-described embodiment one belong to same design, have
Body realizes that process is shown in corresponding embodiment of the method in detail, and the technical characteristic in embodiment of the method is in this computer-readable storage medium
Corresponding in matter embodiment to be applicable in, which is not described herein again.
It will appreciated by the skilled person that whole or certain steps in the present embodiment disclosed method, can be with
It is implemented as software, firmware, hardware and its combination appropriate.
In hardware embodiment, the division between functional module/unit referred in the above description is not necessarily corresponded to
In the division of physical assemblies；If for example, a physical assemblies can have multiple functions or a function or step can be by
Dry physical assemblies cooperation executes.Certain physical assemblies or all physical assemblies may be implemented as by processor, such as central processing
The software that device, digital signal processor or microprocessor execute, is perhaps implemented as hardware or is implemented as integrated circuit,
Such as specific integrated circuit.Such software can be distributed on a computer-readable medium, and computer-readable medium may include meter
Calculation machine storage medium (or non-transitory medium) and communication media (or fugitive medium).As known in those of ordinary skill in the art
, term computer storage medium is included in for storing information (such as computer readable instructions, data structure, program module
Or other data) any method or technique in implement volatile and non-volatile, removable and nonremovable medium.It calculates
Machine storage medium includes but is not limited to RAM, ROM, EEPROM, flash memory or other memory technologies, CD-ROM, digital versatile disc
(DVD) or other optical disc storages, magnetic holder, tape, disk storage or other magnetic memory apparatus or can be used for storing desired
Information and any other medium that can be accessed by a computer.In addition, known to a person of ordinary skill in the art be, communication
Medium generally comprises computer readable instructions, data structure, program module or such as carrier wave or other transmission mechanisms etc
Other data in modulated data signal, and may include any information delivery media.
Preferred embodiments of the present invention have been described above with reference to the accompanying drawings, not thereby limiting the scope of the invention.This
Field technical staff without departing from the scope and spirit of the invention in made by any modifications, equivalent replacements, and improvements, should all this
Within the interest field of invention.
Claims (10)
1. a kind of mobile terminal warranty information management method characterized by comprising
In the mobile terminal activating, the active information of the mobile terminal is obtained, the active information includes at least described
The activationary time and device parameter of mobile terminal；
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to the activation
The warranty information of mobile terminal described in acquisition of information, and the warranty information is back to the mobile terminal；The guarantee letter
Breath includes at least the guarantee time of the mobile terminal, and the guarantee time started of the guarantee time is the activationary time；
Receive and show the warranty information of the mobile terminal.
2. mobile terminal warranty information management method as described in claim 1, which is characterized in that the device parameter includes institute
The device identification and device model of mobile terminal are stated, the backstage after service device is stored with the guarantee of various model mobile terminals
Strategy；The backstage after service device that the active information is sent to manufacturer, makes the backstage after service device according to institute
The warranty information that active information obtains the mobile terminal is stated, and the warranty information is back to the mobile terminal and includes:
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to the equipment
Model inquires warranty policy corresponding with the mobile terminal, and the warranty policy includes at least warranty duration, and according to described
Warranty policy and the activationary time obtain the warranty information of the mobile terminal, by the warranty information and the device identification
The mobile terminal is back to after establishing association.
3. mobile terminal warranty information management method as claimed in claim 2, which is characterized in that the warranty policy includes more
Prolong guarantor corresponding to warranty duration corresponding to a guarantee item and the multiple guarantee item and the multiple guarantee item to receive
Charge information；The warranty information includes the guarantee time corresponding to multiple guarantee items and the multiple guarantee item and described more
Prolong guarantor's pay imformation corresponding to a guarantee item.
4. mobile terminal warranty information management method as described in claim 1, which is characterized in that the active information further includes
That registers when activating the mobile terminal is used to log in and access the register account number of the backstage after service device；The reception is simultaneously
The warranty information for showing the mobile terminal includes:
The warranty information of the mobile terminal is received, and the warranty information of the mobile terminal is shown and is stepped in the register account number
Under runnable interface after record.
5. a kind of mobile terminal, which is characterized in that including memory, processor and be stored on the memory and can be described
The computer program run on processor performs the steps of when the computer program is executed by the processor
In the mobile terminal activating, the active information of the mobile terminal is obtained, the active information includes at least described
The activationary time and device parameter of mobile terminal；
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to the activation
The warranty information of mobile terminal described in acquisition of information, and the warranty information is back to the mobile terminal；The guarantee letter
Breath includes at least the guarantee time of the mobile terminal, and the guarantee time started of the guarantee time is the activationary time；
Receive and show the warranty information of the mobile terminal.
6. mobile terminal as claimed in claim 5, which is characterized in that the device parameter includes the equipment of the mobile terminal
Mark and device model, the backstage after service device are stored with the warranty policy of various model mobile terminals；The computer
When program is executed by the processor, perform the steps of
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to the equipment
Model inquires warranty policy corresponding with the mobile terminal, and the warranty policy includes at least warranty duration, and according to described
Warranty policy and the activationary time obtain the warranty information of the mobile terminal, by the warranty information and the device identification
The mobile terminal is back to after establishing association.
7. mobile terminal as claimed in claim 6, which is characterized in that the warranty policy includes multiple guarantee items and described
Prolong guarantor's pay imformation corresponding to warranty duration corresponding to multiple guarantee items and the multiple guarantee item；The guarantee letter
Breath includes corresponding to guarantee time corresponding to multiple guarantee items and the multiple guarantee item and the multiple guarantee item
Prolong guarantor's pay imformation.
8. a kind of storage medium, which is characterized in that be stored with computer program, the computer program quilt on the storage medium
When processor executes, perform the steps of
In the mobile terminal activating, the active information of the mobile terminal is obtained, the active information includes at least described
The activationary time and device parameter of mobile terminal；
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to the activation
The warranty information of mobile terminal described in acquisition of information, and the warranty information is back to the mobile terminal；The guarantee letter
Breath includes at least the guarantee time of the mobile terminal, and the guarantee time started of the guarantee time is the activationary time；
Receive and show the warranty information of the mobile terminal.
9. storage medium as claimed in claim 8, which is characterized in that the device parameter includes the equipment of the mobile terminal
Mark and device model, the backstage after service device are stored with the warranty policy of various model mobile terminals；The computer
When program is executed by the processor, perform the steps of
The active information is sent to the backstage after service device of manufacturer, makes the backstage after service device according to the equipment
Model inquires warranty policy corresponding with the mobile terminal, and the warranty policy includes at least warranty duration, and according to described
Warranty policy and the activationary time obtain the warranty information of the mobile terminal, by the warranty information and the device identification
The mobile terminal is back to after establishing association.
10. storage medium as claimed in claim 9, which is characterized in that the warranty policy includes multiple guarantee items and institute
It states and prolongs guarantor's pay imformation corresponding to warranty duration corresponding to multiple guarantee items and the multiple guarantee item；The guarantee
Information includes that guarantee time corresponding to multiple guarantee items and the multiple guarantee item and the multiple guarantee item institute are right
That answers prolongs guarantor's pay imformation.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811415469.6A CN109600511A (en) | 2018-11-26 | 2018-11-26 | Mobile terminal warranty information management method, mobile terminal and storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811415469.6A CN109600511A (en) | 2018-11-26 | 2018-11-26 | Mobile terminal warranty information management method, mobile terminal and storage medium |
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| CN109600511A true CN109600511A (en) | 2019-04-09 |
Family
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| CN201811415469.6A Pending CN109600511A (en) | 2018-11-26 | 2018-11-26 | Mobile terminal warranty information management method, mobile terminal and storage medium |
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| CN111061701A (en) * | 2019-11-27 | 2020-04-24 | Oppo（重庆）智能科技有限公司 | Information processing method, device, server and computer readable medium |
| CN114298722A (en) * | 2021-12-29 | 2022-04-08 | 北京深思数盾科技股份有限公司 | Intelligent equipment warranty processing method, server and intelligent equipment |
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Application publication date: 20190409 |