CN105956865A - Electronic warranty card generating method, server, query method and device - Google Patents
Electronic warranty card generating method, server, query method and device Download PDFInfo
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- CN105956865A CN105956865A CN201610288758.9A CN201610288758A CN105956865A CN 105956865 A CN105956865 A CN 105956865A CN 201610288758 A CN201610288758 A CN 201610288758A CN 105956865 A CN105956865 A CN 105956865A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
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- G—PHYSICS
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- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/24—Querying
- G06F16/245—Query processing
- G06F16/2458—Special types of queries, e.g. statistical queries, fuzzy queries or distributed queries
- G06F16/2477—Temporal data queries
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Abstract
The invention relates to an electronic warranty card generating method, server, query method and device. The electronic warranty card generating method comprises obtaining the identification code and sale area of a maintenance facility; obtaining the warranty effective date of the maintenance facility; generating and storing an electronic warranty card according to the warranty effective date and the sale area; detecting whether the maintenance facility is activated; and when the maintenance facility is detected to be activated, sending the electronic warranty card to a corresponding maintenance facility according to the identification code. The electronic warranty card is easy to store; when a facility needs maintaining in a warranty period, the electronic warranty card is shown to after-sales personnel so as to obtain after-sales service, and other fields do not need to be carried, thereby providing convenience for users, and improving user experience.
Description
Technical field
The present invention relates to communication technical field, particularly relate to a kind of electronic quarantee card generate method, server,
Electronic quarantee card querying method and device.
Background technology
The guarantee card that existing extensive stock is used is usually the guarantee card of papery, and guarantee card is by sales staff
After vending articles, carry out filling in and adding a cover the seal of seller.Commodity go wrong need guarantee time, visitor
Family provides proof of purchase's (such as invoice) and guarantee card to verify to the service personal of after-sales service site.
If user's product when other places breaks down, owing to guarantee card user made of paper not necessarily carries with,
May result in product can not guarantee to keep in good repair in time.And if because preserving improper loss guarantee card, also leading to produce
Product cannot be guaranteed to keep in good repair in time.
Therefore, existing guarantee card is difficult to preserve.
Summary of the invention
Based on this, it is necessary to provide the electronic quarantee card of a kind of easy preservation to generate method, server, electronics guarantor
Repair card querying method and device.
A kind of electronic quarantee card generates method, including:
Obtain the identification code of reconditioning facility and sell region；
Get the guarantee effective date of reconditioning facility；
According to guaranteeing to keep in good repair the effective date and selling Area generation electronic quarantee card and store；
Whether detection reconditioning facility is activated；
When detecting reconditioning facility and being activated, according to identification code, electronic quarantee card is sent to corresponding reconditioning facility.
Wherein in a kind of embodiment, the step of the guarantee effective date getting reconditioning facility includes:
Judge whether to get the fixture date of reconditioning facility within the very first time；
If getting the fixture date of reconditioning facility within the very first time, then come into force using fixture date as guarantee
Date；
If not getting the fixture date of reconditioning facility within the very first time, then detect and guarantee to keep in good repair within the very first time
Whether equipment is activated；
If so, the activation date of reconditioning facility is obtained to activate the date as the guarantee effective date.
Wherein in a kind of embodiment, the step of the guarantee effective date getting reconditioning facility includes:
Judge whether to get the fixture date of reconditioning facility within the very first time；
If not getting the fixture date of reconditioning facility within the very first time, then detect in the very first time to second
In time, whether reconditioning facility is activated；Second time was more than the very first time；
If detection reconditioning facility within the very first time to the second time is activated, then using the very first time as guarantee
Effective date；
If detection reconditioning facility within the very first time to the second time is not activated, then using the second time as guarantor
Repair the effective date.
Wherein in a kind of embodiment, according to identification code, electronic quarantee card is being sent to corresponding reconditioning facility
Step after, also include:
Obtaining the request of correction, correction request includes proof of purchase；
Receive the auditing result to revising request activate the date to obtain to revise and/or revise guarantee region；
Return and perform to judge whether to get the step of the fixture date of reconditioning facility within the very first time.
A kind of electronic quarantee card generates server, including:
First acquisition module, for obtaining the identification code of reconditioning facility and selling region；
Second acquisition module, for getting the guarantee effective date of reconditioning facility；
Guarantee card generation module, for according to guaranteeing to keep in good repair the effective date and selling Area generation electronic quarantee card and deposit
Storage；
Detection module, is used for detecting whether reconditioning facility is activated；
Sending module, for when the testing result of detection module is for being, according to identification code by electronic quarantee card
Send to corresponding reconditioning facility.
Wherein in a kind of embodiment, the second acquisition module includes:
First judging unit, for judging whether to get the fixture date of reconditioning facility within the very first time；
The guarantee effective date determines unit, for when the judged result of the first judging unit is for being, to strike a bargain
Date is as the guarantee effective date；
First detector unit, for when the judged result of the first judging unit is no, detection is in the very first time
Whether interior reconditioning facility is activated；
The guarantee effective date determines unit, is additionally operable to when the testing result of the first detector unit is for being, obtains
The activation date of reconditioning facility is to activate the date as the guarantee effective date.
Wherein in a kind of embodiment, the second acquisition module includes:
First judging unit, it is judged that whether get the fixture date of reconditioning facility within the very first time；
Second detector unit, for when the judged result of judgement of the first judging unit is no, detects the
In one time to the second time, whether reconditioning facility is activated；Second time was more than the very first time；
The guarantee effective date determines unit, for when the testing result of the second detector unit is for being, by first
Time is as the guarantee effective date；
The guarantee effective date determines unit, is additionally operable to when the testing result of the second detector unit is no, by the
Two times are as the guarantee effective date.
Wherein in a kind of embodiment, also include:
Revising acquisition request module, be used for obtaining correction request, correction request includes proof of purchase；
Correcting module, activates date and/or correction for receiving the auditing result to revising request to obtain to revise
Guarantee region.
A kind of electronic quarantee card querying method, including:
Receive the query statement that user inputs at the default interface of reconditioning facility；
Showing at default display interface according to query statement by electronic quarantee card, electronic quarantee is stuck in correspondence
When reconditioning facility is activated and is in networking state, obtained after server sends the active information of reconditioning facility
Taking and store, active information includes the identification code of reconditioning facility.
A kind of electronic quarantee card inquiry unit, including:
Command reception module, for receiving the query statement that user inputs at the default interface of reconditioning facility；
Enquiry module, shows electronic quarantee card at default display interface, electronic quarantee according to query statement
It is stuck in the reconditioning facility of correspondence when being activated and be in networking state, sends the activation of reconditioning facility to server
Being acquired after information and store, active information includes the identification code of reconditioning facility.
This electronic quarantee card generates method, according to identification code, guarantee effective date and the sale district of reconditioning facility
Territory generates, and when detecting that reconditioning facility is activated, the guarantee that electronic quarantee card is sent to correspondence sets
Standby upper.This electronic quarantee card easily preserves, when reconditioning facility be under warranty needs keeped in repair time, by electronics protect
Repair card and show personnel after sale, after-sale service can be obtained, it is not necessary to carry other file, bring just to user
Victory, improves Consumer's Experience.
Accompanying drawing explanation
Fig. 1 is the flow chart of a kind of electronic quarantee card generation method of embodiment；
Fig. 2 is the electronic quarantee card of a kind of embodiment；
Fig. 3 is the flow process of the method for the guarantee effective date getting described reconditioning facility of a kind of embodiment
Figure；
Fig. 4 is the stream of the method for the guarantee effective date getting described reconditioning facility of another embodiment
Cheng Tu；
Fig. 5 is the stream of the method for the guarantee effective date getting described reconditioning facility of another embodiment
Cheng Tu；
Fig. 6 is the high-level schematic functional block diagram of the electronic quarantee card generation server of a kind of embodiment；
Fig. 7 is the high-level schematic functional block diagram of the electronic quarantee card generation server of another embodiment；
Fig. 8 is the flow chart of the electronic quarantee card querying method of a kind of embodiment；
Fig. 9 is the high-level schematic functional block diagram of the electronic quarantee card inquiry unit of a kind of embodiment.
Detailed description of the invention
In order to make the purpose of the present invention, technical scheme and advantage clearer, below in conjunction with accompanying drawing and
Embodiment, is further elaborated to the present invention.Should be appreciated that specific embodiment described herein
Only in order to explain the present invention, do not limit the present invention.
Such as Fig. 1, a kind of electronic quarantee card generates method, comprises the following steps:
S10: obtain the identification code of reconditioning facility and sell region.
Identification code is for uniquely distinguishing reconditioning facility.As a example by mobile phone, different mobile phones has not
Same international mobile equipment identification number (IMIE string number), can inquire about the details of reconditioning facility according to identification code,
The information such as including product brand and model, sales date, buyer.
Sell region and refer to the land for sale of reconditioning facility, owing to the warranty policy of country variant is different, obtains and protect
Repair the sale region of equipment for calculating the guarantee period.
S30: get the guarantee effective date of reconditioning facility.
The guarantee effective date refers to, effective date guarantee period of reconditioning facility, the guarantee bought from regular channel sets
The standby guarantee effective date is usually bought and receives the date of reconditioning facility, in the case of some other,
Such as, buy from informal channel and do not monitor reconditioning facility and be activated use, then according to the guarantor of each company
The policy of repairing determines the guarantee effective date.
S50: according to guaranteeing to keep in good repair the effective date and selling Area generation electronic quarantee card and store.
Guarantee effective date and sale region are mainly used in calculating guarantee Start Date and guarantee deadline, electric
Sub-guarantee card includes the identification code of reconditioning facility, unit type, guarantee region, guarantee Start Date and guarantee
Deadline.As a example by the on-line selling commodity of China's Mainland, if the guarantee effective date is: in January, 2016
1 day, then guarantee Start Date be: on January 1st, 2016, guarantee the deadline be: January 1 in 2017
Day.
S70: whether detection reconditioning facility is activated.
In a particular embodiment, when reconditioning facility is activated, reconditioning facility will record active information,
And under networking state, active information is sent to server.For electronic product, activation is guarantee
Equipment first powers on and is used, or refers to, according to producer's requirement, register when opening secondary use first.Swash
The information of living includes the product information of the equipment of being activated, including type, the identification code of equipment and activation date.
S90: when detecting reconditioning facility and being activated, according to described identification code, described electronic quarantee card is sent extremely
Corresponding reconditioning facility.
When reconditioning facility is activated and is in networking state, active information is sent to server by reconditioning facility.
It should be appreciated that when detecting that reconditioning facility is activated, reconditioning facility is in networking state.Work as detection
To the reconditioning facility that identification code is corresponding be activated time, electronic quarantee card is sent to reconditioning facility, a kind of implements
The electronic quarantee card of mode is as shown in Figure 2.User is by checking that mobile phone just can obtain warranty information, such as,
The information such as whether this reconditioning facility is under warranty, after-sales service point.
This electronic quarantee card generates method, according to identification code, guarantee effective date and the sale district of reconditioning facility
Territory generates, and when detecting that reconditioning facility is activated, the guarantee that electronic quarantee card is sent to correspondence sets
Standby upper.This electronic quarantee card easily preserves, when reconditioning facility be under warranty needs keeped in repair time, by electronics protect
Repair card and show personnel after sale, after-sale service can be obtained, it is not necessary to carry other file, bring just to user
Victory, improves Consumer's Experience.
Wherein in a kind of embodiment, as it is shown on figure 3, step S30 comprises the following steps:
S31: judge whether to get the fixture date of described reconditioning facility within the very first time.
Fixture date includes for the correct-distribute date and buys the date.Commodity generally use the shape of online and offline at present
Formula is sold, and line refers to generally electricity business's platform is sold, refers to be sold by solid shop/brick and mortar store under line.
For the correct-distribute date is for commodity on line, after referring to by buying reconditioning facility on line, signed for by logistics
Date, buy the date and buy after reconditioning facility under line, buy the date of reconditioning facility.
The most then perform step S32: using fixture date as the described guarantee effective date.
When user buys reconditioning facility on line, the correct-distribute date recorded in logistics system, i.e. user are signed
The date received is considered to guarantee to keep in good repair the effective date.By with logistics system intercommunication, it is possible to share logistics system number
According to, obtain the throwing appropriate date of reconditioning facility for calculating the guarantee period from logistics system.
If user buys down reconditioning facility, businessman would generally record going out of reconditioning facility in vending system
Sell information, including the purchase date of user.This purchase date is considered as guaranteeing to keep in good repair the effective date, by with selling goods being
System intercommunication, it is possible to share data, obtains the purchase of reconditioning facility for calculating the guarantee period from vending system.
If step S31 is judged as NO, within the very first time, i.e. do not get the fixture date of reconditioning facility, then
Perform step S33: whether detection described reconditioning facility within the described very first time is activated.
The most i.e. detect reconditioning facility within the very first time to be activated, then perform step S34: obtain described guarantor
Repair the activation date of equipment to activate the date according to described and sell Area generation electronic quarantee card and store.
In a particular embodiment, the very first time is at+15 days on outbound date.If not getting within this time
The fixture date of reconditioning facility, then this reconditioning facility may use other informal channel to be sold, therefore,
Fail to get the fixture date of reconditioning facility.If detecting within+15 days dates of outbound, this reconditioning facility is swashed
Live, then will activate the guarantee effective date as reconditioning facility on the date.
In another embodiment, as shown in Figure 4, step S30 comprises the following steps:
S301: judge whether to get the fixture date of reconditioning facility within the very first time.
If it is not, i.e. do not get the fixture date of reconditioning facility within the very first time, then perform step:
S302: whether detection reconditioning facility within the very first time to the second time is activated.
If so, it is that reconditioning facility is activated in the very first time to the second time, then performs step S303: by the
As the guarantee effective date between Yi Shi.
If it is not, i.e. reconditioning facility is not activated in the very first time to the second time, then perform step S304: will
Second time is as the guarantee effective date.
Second time was more than the very first time, in a particular embodiment, using+15 days outbound dates as first
Time, at+3 months in the date of production as the second time was.The conclusion of the business of reconditioning facility is not obtained within the very first time
Day after date, if detecting that reconditioning facility is activated within the very first time to the second time, then makees with the very first time
For the guarantee effective date, be activated if being not detected by reconditioning facility within the very first time and the second time, then the
Two times are as the guarantee effective date.The very first time and the second time can also be according to the warranty policy of each company
It is set.
In another embodiment, as it is shown in figure 5, step S30 comprises the following steps:
S3010: judge whether to get the fixture date of described reconditioning facility within the very first time.
The most then perform step S3020: using fixture date as the described guarantee effective date.
If it is not, then perform step S3030: whether detection described reconditioning facility within the described very first time is activated.
If being judged as YES of step S3030, then perform step S3040: obtain the activation day of described reconditioning facility
Phase is using the described activation date as the described guarantee effective date.
If being judged as NO of step S3030, then perform step S3050: detect in the very first time to the second time
Whether interior described reconditioning facility is activated.
The most then perform step S3060: using the very first time as the guarantee effective date.
If it is not, then perform step S3070: using the second time as the guarantee effective date.
In another embodiment, when detecting that reconditioning facility is activated, obtain described reconditioning facility
Use duration, and obtain activationary time according to described use duration and standard time correction.
Reconditioning facility, when activating, if reconditioning facility is in networking state, then will upload active information, activate
Information includes activationary time and other data.If reconditioning facility is not in networking state, then record guarantee is set
Standby use duration and initial activation time.Concrete, the initial activation time is for according to reconditioning facility time institute
The activationary time of record.When detecting that reconditioning facility is in networking state, upload active information, activate letter
Breath includes the initial activation time and uses duration.When receiving the active information of reconditioning facility, i.e. detect
Reconditioning facility is activated, and will obtain activationary time according to using duration and standard time correction, and the standard time is
Server time.
As a example by step S34, specifically include:
Obtain the use duration of described reconditioning facility；Correct according to described use duration and standard time and swashed
Live time；Obtain activating the date according to activationary time, to activate the date as the guarantee effective date.
Accordingly, when detecting that reconditioning facility is activated, when reconditioning facility sends electronic quarantee card, also
The activation date that correction obtains is sent to reconditioning facility.In this embodiment, electronic quarantee card includes activating
On the date, the electronic quarantee card of user it will also be shown that the activation date of reconditioning facility.
As a example by step S90, step S90 includes: electronic quarantee card and correction are obtained according to identification code
Activationary time sends to corresponding reconditioning facility.
In another embodiment, after step S90, also include:
S100: obtaining the correction request of user, described correction request includes proof of purchase.
User is after receiving electronic quarantee card, if to guarantee period of electronic quarantee card, guarantee region or swash
Date alive has a question, and can initiate to revise request, upload proof of purchase on reconditioning facility.
S110: receive and the described auditing result revising request is activated the date to obtain to revise and/or revises guarantee
Region.
After step silo, i.e. obtain amendment and activate the date and/or revise guarantee region, then return step
S30 judges whether to get the step of the fixture date of reconditioning facility within the very first time, activates according to revising
Date redefines the guarantee effective date.
In another embodiment, after step S90, also include: receive increment and buy service request also
After confirming payment, give the value-added service authority that described reconditioning facility is corresponding.
Value-added service include such as broken screen danger etc., user can with the electronic quarantee card page buy value-added service, and
After confirming payment, give the value-added service authority of correspondence.
Above-mentioned electronic quarantee card generates method and can be used for having networking and the terminal unit of display function, such as,
Mobile phone, panel computer, computer, television set, smart mobile phone etc..
The present invention also provides for a kind of electronic quarantee card and generates server, as shown in Figure 6, and including:
First acquisition module 10, for obtaining the identification code of reconditioning facility and selling region.
Identification code is for uniquely distinguishing reconditioning facility.As a example by mobile phone, different mobile phones has not
Same international mobile equipment identification number (IMIE string number), can inquire about the details of reconditioning facility according to identification code,
The information such as including product brand and model, sales date, buyer.
Sell region and refer to the land for sale of reconditioning facility, owing to the warranty policy of country variant is different, obtains and protect
Repair the sale region of equipment for calculating the guarantee period.
Second acquisition module 11, for getting the guarantee effective date of described reconditioning facility.
The guarantee effective date refers to, effective date guarantee period of reconditioning facility, the guarantee bought from regular channel sets
The standby guarantee effective date is usually bought and receives the date of reconditioning facility, in the case of some other,
Such as, buy from informal channel and do not monitor reconditioning facility and be activated use, then according to the guarantor of each company
The policy of repairing determines the guarantee effective date.
Guarantee card generation module 12, for according to described guarantee effective date and sale Area generation electronic quarantee
Block and store.
Guarantee effective date and sale region are mainly used in calculating guarantee Start Date and guarantee deadline, electric
Sub-guarantee card includes the identification code of reconditioning facility, unit type, guarantee region, guarantee Start Date and guarantee
Deadline.As a example by the on-line selling commodity of China's Mainland, if the guarantee effective date is: in January, 2016
1 day, then guarantee Start Date be: on January 1st, 2016, guarantee the deadline be: January 1 in 2017
Day.
Detection module 13, is used for detecting whether described reconditioning facility is activated.
In a particular embodiment, when reconditioning facility is activated, reconditioning facility will record active information,
And under networking state, active information is sent to server.For electronic product, activation is guarantee
Equipment first powers on and is used, or refers to, according to producer's requirement, register when opening secondary use first.Swash
The information of living includes the product information of the equipment of being activated, including type, the identification code of reconditioning facility and activation date.
Sending module 14, is used for when the testing result of described detection module is for being, will according to described identification code
Described electronic quarantee card sends to corresponding reconditioning facility.
When reconditioning facility is activated and is in networking state, active information is sent to server by reconditioning facility.
It should be appreciated that when detecting that reconditioning facility is activated, reconditioning facility is in networking state.Work as detection
To the reconditioning facility that identification code is corresponding be activated time, electronic quarantee card is sent to reconditioning facility, a kind of implements
The electronic quarantee card of mode is as shown in Figure 2.User is by checking that mobile phone just can obtain warranty information, such as,
The information such as whether this reconditioning facility is under warranty, after-sales service point.
This electronic quarantee card generating means, according to identification code, guarantee effective date and the sale district of reconditioning facility
Territory generates, and when detecting that reconditioning facility is activated, the guarantee that electronic quarantee card is sent to correspondence sets
Standby upper.This electronic quarantee card easily preserves, when reconditioning facility be under warranty needs keeped in repair time, by electronics protect
Repair card and show personnel after sale, after-sale service can be obtained, it is not necessary to carry other file, bring just to user
Victory, improves Consumer's Experience.
In another embodiment, the second acquisition module 11 includes:
First judging unit, for judging whether to get the transaction date of described reconditioning facility within the very first time
Phase.
Fixture date includes for the correct-distribute date and buys the date.Commodity generally use the shape of online and offline at present
Formula is sold, and line refers to generally electricity business's platform is sold, refers to be sold by solid shop/brick and mortar store under line.
For the correct-distribute date is for commodity on line, after referring to by buying reconditioning facility on line, signed for by logistics
Date, buy the date and buy after reconditioning facility under line, buy the date of reconditioning facility.
The guarantee effective date determines unit, is used for when the judged result of described first judging unit is for being, with
Described fixture date is as the described guarantee effective date.
When user buys reconditioning facility on line, the correct-distribute date recorded in logistics system, i.e. user are signed
The date received is considered to guarantee to keep in good repair the effective date.By with logistics system intercommunication, it is possible to share logistics system number
According to, obtain the throwing appropriate date of reconditioning facility for calculating the guarantee period from logistics system.
If user buys down reconditioning facility, businessman would generally record going out of reconditioning facility in vending system
Sell information, including the purchase date of user.This purchase date is considered as guaranteeing to keep in good repair the effective date, by with selling goods being
System intercommunication, it is possible to share data, obtains the purchase of reconditioning facility for calculating the guarantee period from vending system.
First detector unit, for when the judged result of described first judging unit is no, detection is described
In the very first time, whether described reconditioning facility is activated.
The described guarantee effective date determines unit, and it is yes for being additionally operable in the testing result of described first detector unit
Time, obtain the activation date of described reconditioning facility using the described activation date as the described guarantee effective date.
In a particular embodiment, the very first time is at+15 days on outbound date.If not getting within this time
The fixture date of reconditioning facility, then this reconditioning facility may use other informal channel to be sold, therefore,
Fail to get the fixture date of reconditioning facility.If detecting within+15 days dates of outbound, this reconditioning facility is swashed
Live, then will activate the guarantee effective date as reconditioning facility on the date.
In another embodiment, the second acquisition module 11 includes:
First judging unit, it is judged that whether get the fixture date of described reconditioning facility within the very first time.
Second detector unit, is used for when the judged result of the judgement of described first judging unit is no, detection
Within the very first time to the second time, whether described reconditioning facility is activated.
The guarantee effective date determines unit, is used for when the testing result of described second detector unit is for being, will
The described very first time is as the described guarantee effective date.
The guarantee effective date determines unit, is additionally operable to when the testing result of described second detector unit is no,
Using described second time as the guarantee effective date.
Second time was more than the very first time, in a particular embodiment, using+15 days outbound dates as first
Time, at+3 months in the date of production as the second time was.The conclusion of the business of reconditioning facility is not obtained within the very first time
Day after date, if detecting that reconditioning facility is activated within the very first time to the second time, then makees with the very first time
For the guarantee effective date, be activated if being not detected by reconditioning facility within the very first time and the second time, then the
Two times are as the guarantee effective date.The very first time and the second time can also be according to the warranty policy of each company
It is set.
In another embodiment, the second acquisition module 11 includes:
First judging unit, for judging whether to get the transaction date of described reconditioning facility within the very first time
Phase.
Guarantee data determination unit, for when the judged result of the first judging unit is for being, with fixture date
As the described guarantee effective date.
First detector unit, for when the judged result of the first judging unit is no, detection is described first
In time, whether described reconditioning facility is activated.
Guarantee data determination unit, is additionally operable to when the testing result of the first detector unit is for being, obtains described
The activation date of reconditioning facility is using the described activation date as the described guarantee effective date.
Second detector unit, for when the testing result of the first detector unit is no, detect the very first time extremely
In second time, whether described reconditioning facility is activated.
Guarantee data determination unit, is additionally operable to when the testing result of the second detector unit is for being, during by first
Between as guarantee the effective date.
Guarantee data determination unit, is additionally operable to when the testing result of the second detector unit is no, during by second
Between as guarantee the effective date.
In another embodiment, as it is shown in fig. 7, also include correction module 15, for when guarantor being detected
When the equipment of repairing is activated, obtain the use duration of described reconditioning facility, and according to described use duration and standard
Time adjustment obtains activationary time.
Reconditioning facility, when activating, if reconditioning facility is in networking state, then will upload active information, activate
Information includes activationary time and other data.If reconditioning facility is not in networking state, then record guarantee is set
Standby use duration and initial activation time.Concrete, the initial activation time is for according to reconditioning facility time institute
The activationary time of record.When detecting that reconditioning facility is in networking state, upload active information, activate letter
Breath includes the initial activation time and uses duration.When receiving the active information of reconditioning facility, i.e. detect
Reconditioning facility is activated, and will obtain activationary time according to using duration and standard time correction, and the standard time is
Server time.
Accordingly, when detecting that reconditioning facility is activated, when reconditioning facility sends electronic quarantee card, also
Send to reconditioning facility and activate the date.In this embodiment, electronic quarantee card includes activating date, user
Electronic quarantee card it will also be shown that activation date of reconditioning facility.
Sending module 14, specifically for sending electronic quarantee card and activationary time to corresponding guarantor according to identification code
Repair equipment.
In another embodiment, also include:
Revising acquisition request module 16, be used for obtaining correction request, described correction request includes proof of purchase.
User is after receiving electronic quarantee card, if to guarantee period of electronic quarantee card, guarantee region or swash
Date alive has a question, and can initiate to revise request, upload proof of purchase on reconditioning facility.
Correcting module 17, for receive to described revise request auditing result with obtain revise activate the date and/
Or revise guarantee region.
Electronic quarantee card generates server and also docks with customer service system, after the correction receiving user is asked,
Correction request is sent to customer service system, customer service audits.Proof of purchase is passed through in customer service, confirms to revise
Activate the date and/or revise guarantee region, and examining that the correction confirmed activates the date and/or revises guarantee region
It is sent to electronic quarantee card and generates server.
In another embodiment, value-added service module, it is used for receiving increment and buys service request and really
After recognizing payment, give the value-added service authority that described reconditioning facility is corresponding.
Value-added service include such as broken screen danger etc., user can with the electronic quarantee card page buy value-added service, and
After confirming payment, give the value-added service authority of correspondence.
Above-mentioned electronic quarantee card generates server, can be used for having networking and the terminal unit of display function,
Such as, mobile phone, panel computer, computer, television set, smart mobile phone etc..The warranty information of user is encrypted
Storage on the server, is inquired about as unique mark according to identification code.User will also by identification code
Account is bound with user's guarantee card, inquires about warranty information by logging in account at page end.
The present invention also provides for a kind of electronic quarantee card querying method, as shown in Figure 8, and including:
S201: receive the query statement that user inputs at the default interface of reconditioning facility.
In a specific embodiment, as a example by mobile phone, the operation interface of subscriber equipment enters and arranges-electricity
Son protects card interface, carries out clicking operation at this interface.
S202: electronic quarantee card is shown at default display interface according to described query statement.Electronic quarantee
It is stuck in the reconditioning facility of correspondence when being activated and be in networking state, sends the activation of reconditioning facility to server
Being acquired after information and store, active information includes the identification code of reconditioning facility.
Inquiry operation according to user, shows electronic quarantee card at display interface.
Concrete, when reconditioning facility is activated and is in networking state, send reconditioning facility to server
Active information, active information includes the identification code of reconditioning facility.Identification code is for uniquely distinguishing equipment.To move
As a example by mobile phone, different mobile phones has different international mobile equipment identification numbers (IMIE string number), root
The details of reconditioning facility can be inquired about according to identification code, including product brand and model, sales date, buy
The information such as unit.After server sends active information, obtain the electronic quarantee card corresponding with identification code and deposit
Storage.Electronic quarantee card includes the identification code of reconditioning facility, unit type, guarantee region, guarantees to keep in good repair Start Date
With the guarantee deadline.
This electronic quarantee card querying method, after user Activates Phone, it is thus achieved that electronic quarantee card, this electronics is protected
Xiu Kayi preserve, when reconditioning facility be under warranty needs keeped in repair time, electronic quarantee card is showed after sale
Personnel, can obtain after-sale service, it is not necessary to carry other file, and it is convenient to bring to user, improves user
Experience.
In another embodiment, electronic quarantee card also provides for other service, and such as user can be at electronics
The guarantee card page buys value-added service, such as broken screen danger etc..
The present invention also provides for a kind of electronic quarantee card inquiry unit, as it is shown in fig. 7, comprises:
Command reception module 201, for receiving the query statement that user inputs at the default interface of reconditioning facility.
In a specific embodiment, as a example by mobile phone, the operation interface of subscriber equipment enters and arranges-electricity
Son protects card interface, carries out clicking operation at this interface.
Enquiry module 202, shows described electronic quarantee card in default display circle according to described query statement
Face.Electronic quarantee is stuck in the reconditioning facility of correspondence when being activated and be in networking state, sends to server and protects
Being acquired after repairing the active information of equipment and store, active information includes the identification code of reconditioning facility.
Inquiry operation according to user, shows electronic quarantee card at display interface.
Concrete, when reconditioning facility is activated and is in networking state, send reconditioning facility to server
Active information, described active information includes the identification code of reconditioning facility.Identification code is for uniquely distinguishing equipment.
As a example by mobile phone, different mobile phones has different international mobile equipment identification numbers (IMIE string number),
The details of reconditioning facility can be inquired about according to identification code, including product brand and model, sales date, purchase
Check the information such as position.After server sends active information, obtain the electronic quarantee card corresponding with identification code also
Storage.Electronic quarantee card includes that the identification code of reconditioning facility, unit type, guarantee region, guarantee start day
Phase and guarantee deadline.
This electronic quarantee card inquiry unit, after user Activates Phone, it is thus achieved that electronic quarantee card, this electronics is protected
Xiu Kayi preserve, when reconditioning facility be under warranty needs keeped in repair time, electronic quarantee card is showed after sale
Personnel, can obtain after-sale service, it is not necessary to carry other file, and it is convenient to bring to user, improves user
Experience.
In another embodiment, electronic quarantee card also provides for other service, and such as user can be at electronics
The guarantee card page buys value-added service, such as broken screen danger etc..
The present invention also provides for a kind of terminal, including above-mentioned electronic quarantee card inquiry unit.
This terminal be have networking and the terminal unit of display function, such as, mobile phone, panel computer, computer,
Television set, smart mobile phone etc..
Each technical characteristic of above example can combine arbitrarily, for making description succinct, not to above-mentioned
The all possible combination of each technical characteristic in embodiment is all described, but, as long as these technology are special
There is not contradiction in the combination levied, is all considered to be the scope that this specification is recorded.
Embodiment described above only have expressed the several embodiments of the present invention, and it describes more concrete and detailed,
But can not therefore be construed as limiting the scope of the patent.It should be pointed out that, for this area
For those of ordinary skill, without departing from the inventive concept of the premise, it is also possible to make some deformation and change
Entering, these broadly fall into protection scope of the present invention.Therefore, the protection domain of patent of the present invention should be with appended power
Profit requires to be as the criterion.
Claims (10)
1. electronic quarantee card generates a method, including:
Obtain the identification code of reconditioning facility and sell region；
Get the guarantee effective date of described reconditioning facility；
Guarantee to keep in good repair the effective date according to described and sell Area generation electronic quarantee card and store；
Detect whether described reconditioning facility is activated；
When detecting described reconditioning facility and being activated, according to described identification code, described electronic quarantee card is sent extremely
Corresponding described reconditioning facility.
Electronic quarantee card the most according to claim 1 generate method, it is characterised in that described in get
The step of the guarantee effective date of described reconditioning facility includes:
Judge whether to get the fixture date of described reconditioning facility within the very first time；
If getting the fixture date of described reconditioning facility within the described very first time, then with described fixture date
As the described guarantee effective date；
If not getting the fixture date of described reconditioning facility within the very first time, then detect when described first
Whether interior described reconditioning facility is activated；
If so, the activation date of described reconditioning facility is obtained using the described activation date as the described guarantee effective date
Phase.
Electronic quarantee card the most according to claim 1 generate method, it is characterised in that described in get
The step of the guarantee effective date of described reconditioning facility includes:
Judge whether to get the fixture date of described reconditioning facility within the very first time；
If not getting the fixture date of described reconditioning facility within the very first time, then detect the very first time extremely
In second time, whether described reconditioning facility is activated；Described second time is more than the described very first time；
If detection described reconditioning facility within the described very first time to the second time is activated, then by described first
Time is as the described guarantee effective date；
If detection described reconditioning facility within the described very first time to the second time is not activated, then by described the
Two times are as the guarantee effective date.
4. generate method according to the electronic quarantee card described in Claims 2 or 3, it is characterised in that described
According to described identification code, described electronic quarantee card is sent after the step of corresponding described reconditioning facility, also wrap
Include:
Obtaining the request of correction, described correction request includes proof of purchase；
Receive and the described auditing result revising request is activated the date to obtain to revise and/or revises guarantee region；
Return the step performing the fixture date whether described judgement gets described reconditioning facility within the very first time
Suddenly.
5. electronic quarantee card generates a server, including:
First acquisition module, for obtaining the identification code of reconditioning facility and selling region；
Second acquisition module, for getting the guarantee effective date of described reconditioning facility；
Guarantee card generation module, for according to described guarantee effective date and sale Area generation electronic quarantee card
And store；
Detection module, is used for detecting whether described reconditioning facility is activated；
Sending module, for when the testing result of described detection module is for being, according to described identification code by institute
State electronic quarantee card to send to corresponding reconditioning facility.
Electronic quarantee card the most according to claim 5 generates server, it is characterised in that described second
Acquisition module includes:
First judging unit, for judging whether to get the transaction date of described reconditioning facility within the very first time
Phase；
The guarantee effective date determines unit, is used for when the judged result of described first judging unit is for being, with
Described fixture date is as the described guarantee effective date；
First detector unit, for when the judged result of described first judging unit is no, detection is described
In the very first time, whether described reconditioning facility is activated；
The described guarantee effective date determines unit, and it is yes for being additionally operable in the testing result of described first detector unit
Time, obtain the activation date of described reconditioning facility using the described activation date as the described guarantee effective date.
Electronic quarantee card the most according to claim 5 generates server, it is characterised in that described second
Acquisition module includes:
First judging unit, it is judged that whether get the fixture date of described reconditioning facility within the very first time；
Second detector unit, is used for when the judged result of the judgement of described first judging unit is no, detection
Within the very first time to the second time, whether described reconditioning facility is activated；Described second time is more than described the
One time；
The guarantee effective date determines unit, is used for when the testing result of described second detector unit is for being, will
The described very first time is as the described guarantee effective date；
The described guarantee effective date determines unit, and it is no for being additionally operable in the testing result of described second detector unit
Time, using described second time as the guarantee effective date.
8. generate server according to the electronic quarantee card described in claim 6 or 7, it is characterised in that also wrap
Include:
Revising acquisition request module, be used for obtaining correction request, described correction request includes proof of purchase；
Correcting module, for receive to described revise request auditing result with obtain revise activate the date and/or
Revise guarantee region.
9. an electronic quarantee card querying method, including:
Receive the query statement that user inputs at the default interface of reconditioning facility；
According to described query statement, electronic quarantee card is shown at default display interface, described electronic quarantee card
When corresponding reconditioning facility is activated and is in networking state, send swashing of described reconditioning facility to server
Being acquired and store after the information of living, described active information includes the identification code of described reconditioning facility.
10. an electronic quarantee card inquiry unit, including:
Command reception module, for receiving the query statement that user inputs at the default interface of reconditioning facility；
Enquiry module, shows at default display interface according to described query statement by electronic quarantee card, described
Electronic quarantee is stuck in the reconditioning facility of correspondence when being activated and be in networking state, sends described guarantor to server
Being acquired after repairing the active information of equipment and store, described active information includes the identification code of described reconditioning facility.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610288758.9A CN105956865A (en) | 2016-05-04 | 2016-05-04 | Electronic warranty card generating method, server, query method and device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610288758.9A CN105956865A (en) | 2016-05-04 | 2016-05-04 | Electronic warranty card generating method, server, query method and device |
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| CN105956865A true CN105956865A (en) | 2016-09-21 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201610288758.9A Pending CN105956865A (en) | 2016-05-04 | 2016-05-04 | Electronic warranty card generating method, server, query method and device |
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| CN108805299A (en) * | 2018-05-28 | 2018-11-13 | 深圳创维数字技术有限公司 | Information processing method after sale, electronic equipment and the readable storage medium storing program for executing of electronic equipment |
| CN109426866A (en) * | 2017-08-29 | 2019-03-05 | 合肥美的智能科技有限公司 | Method, the client and server, machine readable storage medium of guarantor is prolonged in management |
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| CN110996314A (en) * | 2019-12-03 | 2020-04-10 | Oppo（重庆）智能科技有限公司 | Information processing method and device, electronic equipment and computer readable medium |
| CN113077270A (en) * | 2021-04-29 | 2021-07-06 | 四川虹美智能科技有限公司 | Electronic warranty card receiving method and device |
| WO2021228133A1 (en) * | 2020-05-15 | 2021-11-18 | 支付宝(杭州)信息技术有限公司 | Insurance implementation for electronic devices |
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