CN103996151A - Method for product warranty registration - Google Patents
Method for product warranty registration Download PDFInfo
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- CN103996151A CN103996151A CN201410251481.3A CN201410251481A CN103996151A CN 103996151 A CN103996151 A CN 103996151A CN 201410251481 A CN201410251481 A CN 201410251481A CN 103996151 A CN103996151 A CN 103996151A
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Abstract
The invention provides a method for product warranty registration. The method comprises the steps that a two-dimension code of a product is scanned by a user on a client side, the user enters a product warranty registration page, and relevant information is input; then, a relevant electronic warranty card is generated by a server for the user. The electronic warranty card and other relevant materials are in an electronic information mode so that energy can be saved and environment protection can be achieved; storage is easy, the user stores the electronic warranty card on the client side, the two-dimensional code can be scanned again as well, and content of the electronic warranty card can be further obtained; a maintenance request is convenient to submit, the maintenance request can be submitted directly online, and a serviceman can conduct door-to-door maintenance conveniently on time.
Description
Technical field
The present invention relates to a kind of product guarantee field
,relate in particular to a kind of method of electronic application product guarantee.
Background technology
The method of traditional product guarantee application, is all at the scene, by user, provides invoice or written guarantee book, could enjoy after service.And user is difficult to retain invoice or written guarantee book always, meanwhile, enterprise is also difficult to process and record product guarantee registration scenarios.
The patent of invention that the applicant is open July 10 in 2013, publication number is 103198410A provides a kind of antifalsification label, unique identity coding that it pattern in 2 D code comprising is product.
The unique identity coding that is product based on above-mentioned Quick Response Code, the invention provides a kind of approach of electronic application product guarantee.
Summary of the invention
The technical matters that the present invention need solve is to provide that a kind of convenience, safe, practical property are strong, the product guarantee register method of energy-conserving and environment-protective.
According to the above-mentioned technical matters that needs solution, designed a kind of product guarantee register method, it comprises the following steps:
Step 1: user is at the Quick Response Code of client scan product;
Step 2: server push product guarantee enrollment page is to user;
Step 3: user is in guarantee enrollment page input relevant information;
Step 4: server generates the electronic quarantee card being associated.
As the present invention, further improve, described product guarantee register method also comprises step 5: user selects to download electronic quarantee card, is kept at client or prints described electronic quarantee card.
As the present invention, further improve, after step 1, whether server also can first be searched for the identity coding that this Quick Response Code is corresponding and be registered, if not registered, server enters step 2; If be registered, server is pushed to user by the electronic quarantee card being associated; If search, less than identity coding corresponding to this Quick Response Code, is returned to error prompting information.
As the present invention, further improve, in described step 3, relevant information comprises address name, address, phone and invoice number.
As the present invention, further improve, described Quick Response Code is unique identity coding of product.
As the present invention, further improve, after electronic quarantee card generates, the system after sale of related data and enterprise is carried out exchanges data.
As the present invention, further improve the function that described electronic quarantee card comprises: the product information of corresponding product, guarantee time, guarantee content, online geographic position search, digital map navigation or the product installation/guide for use of submitting maintenance application, special repair point to.
The advantage that the present invention possesses:
1, Quick Response Code is the unique identity coding of product, safety and possess product false proof function;
2, electronic quarantee card and associated materials are all that electronic information form exists, energy-conserving and environment-protective;
3, easily, user is kept at client by electronic quarantee card, also can again scan Quick Response Code, again obtains electronic quarantee card content in keeping;
4, submit to maintenance application convenient, can on direct-on-line, submit maintenance application;
5, facilitate enterprise to preserve the relevant informations such as user's electronic maintenance.
[
embodiment]
Below in conjunction with embodiment, the invention will be further described.
The invention provides a kind of product guarantee register method, allow user can preserve electronic quarantee card, and can submit online maintenance application to, for user, i.e. safety, environmental protection is convenient again.
Product guarantee register method of the present invention comprises following performing step:
First, user is at the Quick Response Code of client scan product, and this Quick Response Code is unique identity coding of product, possesses antiforge function, can be used as the voucher of the product of distinguishing true from false.Server database in enterprise has been set identity coding information, and each identity coding setting will be taken the information of the product that this identity coding is corresponding out of.User is after the Quick Response Code of client scan product, log on server, whether the database in server can first be searched for the identity coding that this Quick Response Code is corresponding and be registered, if not registered, server push product guarantee enrollment page is to user, and this situation is user's first application registration electronic quarantee card; If be registered, server is pushed to user by the electronic quarantee card being associated, this situation may be the electronic quarantee card having generated before user loses, and again scans the Quick Response Code of product, and server is directly pushed to user by the electronic quarantee card being associated.If search, less than identity coding corresponding to this Quick Response Code, is returned to error prompting information, such as prompting: do not find corresponding product information, please call customer service hot line 400XXXXXX and inquire about.
When server push product guarantee enrollment page is during to user, user is in this guarantee enrollment page input relevant information, such as: address name, address, phone and invoice number.
After guarantee enrollment page input information completes, the electronic quarantee card that server is associated generation.User can select to download electronic quarantee card, is kept at client or prints described electronic quarantee card.The function that described electronic quarantee card comprises: the product information of corresponding product, guarantee time, guarantee content, online geographic position search, digital map navigation or the product installation/guide for use of submitting maintenance application, special repair point to.Thereby, this electronic quarantee card has the random certificate separately generating by system and encodes, the relevant information (name, address, phone) that shows guarantee income people, the product information of guarantee (model of guarantee, product coding, guarantee content, guarantee time).Electronics service manual (being product installation/guide for use) can be watched online and obtain download (relevant information such as how electronics service manual products Presentation is installed, use, fault eliminating), and form can be that the document of PDF is, means such as the animation of Flash form, video, voice.Online submission maintenance application realizes online maintenance and declares, after click enters, system is returned to maintenance and is declared the page, after filling in subscription time, tentatively selected failure problems, confirm to visit address and telephone number, submit to, enterprise just can obtain a electronic maintenance application form, and maintenance personal makes house calls on time.The special repair GPS of point/brand shop map guides, and after click enters, according to the geographical location information that makes user, near the geographic coordinate of relevant special repair point/brand shop is returned to user with ground diagram form.
After electronic quarantee card generates, the system after sale of related data and enterprise is carried out exchanges data.Thereby, system can be saved in relevant information and the personal information of product that user has after sale, if user dials service hotline by mobile phone or the fixed line of registration, system will show the related information of client's electronic quarantee card fast in the computer system of words seat, exempts the time consumption that contact staff's advisory customers brings about the relevant information of product.The system prompting that also can initialization system expires after sale, at the parts of corresponding date reminding Related product, those will soon expire or expire, and make the user can the very clear situation of recognizing product quality guarantee.System is also docked with SMS platform after sale, according to the guarantee time on each electronic quarantee card, carrying out timing SMS notifies user (for example: distinguished XXX user, the XXX product that you buy, guarantee period will expire at XXX, as need, maintenance please call after sale service phone, or on scanning product, moral Quick Response Code is applied for).
The advantage that the present invention possesses:
1, Quick Response Code is the unique identity coding of product, safety and possess product false proof function;
2, electronic quarantee card and associated materials are all that electronic information form exists, energy-conserving and environment-protective;
3, easily, user is kept at client by electronic quarantee card, also can again scan Quick Response Code, again obtains electronic quarantee card content in keeping;
4, submit to maintenance application convenient, can on direct-on-line, submit maintenance application;
5, facilitate enterprise to preserve the relevant informations such as user's electronic maintenance.
Above-described is only embodiments of the present invention, at this, it should be pointed out that for the person of ordinary skill of the art, without departing from the concept of the premise of the invention, can also make improvement, but these all belongs to protection scope of the present invention.
Claims (7)
1. a product guarantee register method, is characterized in that, comprises the following steps:
Step 1: user is at the Quick Response Code of client scan product;
Step 2: server push product guarantee enrollment page is to user;
Step 3: user is in guarantee enrollment page input relevant information;
Step 4: server generates the electronic quarantee card being associated.
2. product guarantee register method according to claim 1, is characterized in that, also comprises step 5: user selects to download electronic quarantee card, is kept at client or prints described electronic quarantee card.
3. product guarantee register method according to claim 1, is characterized in that, after step 1, whether server also can first be searched for the identity coding that this Quick Response Code is corresponding and be registered, if not registered, server enters step 2; If be registered, server is pushed to user by the electronic quarantee card being associated; If search, less than identity coding corresponding to this Quick Response Code, is returned to error prompting information.
4. product guarantee register method according to claim 1, is characterized in that, in described step 3, relevant information comprises address name, address, phone and invoice number.
5. product guarantee register method according to claim 1, is characterized in that, described Quick Response Code is unique identity coding of product.
6. product guarantee register method according to claim 1, is characterized in that, after electronic quarantee card generates, the system after sale of related data and enterprise is carried out exchanges data.
7. product guarantee register method according to claim 1, it is characterized in that the function that described electronic quarantee card comprises: the product information of corresponding product, guarantee time, guarantee content, online geographic position search, digital map navigation or the product installation/guide for use of submitting maintenance application, special repair point to.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410251481.3A CN103996151A (en) | 2014-06-09 | 2014-06-09 | Method for product warranty registration |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410251481.3A CN103996151A (en) | 2014-06-09 | 2014-06-09 | Method for product warranty registration |
Publications (1)
| Publication Number | Publication Date |
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| CN103996151A true CN103996151A (en) | 2014-08-20 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201410251481.3A Pending CN103996151A (en) | 2014-06-09 | 2014-06-09 | Method for product warranty registration |
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Cited By (17)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104698825A (en) * | 2015-03-10 | 2015-06-10 | 长春理工大学 | Electronic guarantee card |
| CN104778386A (en) * | 2015-03-18 | 2015-07-15 | 深圳市赛格导航科技股份有限公司 | Registration method and system for product |
| CN104794623A (en) * | 2015-04-21 | 2015-07-22 | 北京考拉熊科技有限公司 | Method and device for realizing cloud virtual existence of entity objects |
| CN105117957A (en) * | 2015-09-01 | 2015-12-02 | 立德高科(北京)数码科技有限责任公司 | Household appliance two-dimensional code based operation platform and operation method |
| CN105139073A (en) * | 2015-08-03 | 2015-12-09 | 南京云追溯网络科技有限公司 | Management method for product electronic warranty card based on two-dimensional code |
| CN105929697A (en) * | 2016-04-19 | 2016-09-07 | 珠海格力电器股份有限公司 | Maintenance method of smart home, device and terminal |
| CN105956865A (en) * | 2016-05-04 | 2016-09-21 | 深圳市万普拉斯科技有限公司 | Electronic warranty card generating method, server, query method and device |
| CN106605240A (en) * | 2015-06-26 | 2017-04-26 | 深圳市赛亿科技开发有限公司 | Method and system for reminding of after-sales service |
| CN107274293A (en) * | 2017-06-05 | 2017-10-20 | 郭雅玲 | A kind of equipment is settled a claim method automatically |
| CN107710260A (en) * | 2016-05-23 | 2018-02-16 | 深圳市赛亿科技开发有限公司 | 2 D code information transmission method, electronic quarantee method and system |
| CN110598873A (en) * | 2018-06-11 | 2019-12-20 | 佛山市顺德区美的电热电器制造有限公司 | Data processing method, device and system |
| CN111176128A (en) * | 2020-01-02 | 2020-05-19 | 深圳拓邦股份有限公司 | Method, device, server and system for improving online rate of Internet of things household appliances |
| CN111210238A (en) * | 2020-01-13 | 2020-05-29 | 杭州沃朴物联科技有限公司 | Warranty registration method, warranty registration device, warranty registration apparatus, and warranty registration medium |
| CN111612526A (en) * | 2020-04-28 | 2020-09-01 | 杭州沃朴物联科技有限公司 | Method, apparatus and medium for providing shopping guide reward |
| CN113077270A (en) * | 2021-04-29 | 2021-07-06 | 四川虹美智能科技有限公司 | Electronic warranty card receiving method and device |
| CN113837768A (en) * | 2020-06-08 | 2021-12-24 | Epic阿福特尔控股有限责任公司 | System and method for authenticating and registering products and dynamically presenting content |
| CN114117268A (en) * | 2021-12-06 | 2022-03-01 | 四川虹美智能科技有限公司 | Product information management method and device |
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| JP2009134414A (en) * | 2007-11-29 | 2009-06-18 | Ayumi Suzuki | Commodity sale application reception system by mobile terminal |
| CN102004949A (en) * | 2010-10-09 | 2011-04-06 | 福建新大陆电脑股份有限公司 | Product warranty information registration system as well as mobile communication terminal and registration server thereof |
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Cited By (21)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104698825A (en) * | 2015-03-10 | 2015-06-10 | 长春理工大学 | Electronic guarantee card |
| CN104778386A (en) * | 2015-03-18 | 2015-07-15 | 深圳市赛格导航科技股份有限公司 | Registration method and system for product |
| CN104778386B (en) * | 2015-03-18 | 2018-06-26 | 深圳市赛格导航科技股份有限公司 | The register method and system of a kind of product |
| CN104794623A (en) * | 2015-04-21 | 2015-07-22 | 北京考拉熊科技有限公司 | Method and device for realizing cloud virtual existence of entity objects |
| CN106605240A (en) * | 2015-06-26 | 2017-04-26 | 深圳市赛亿科技开发有限公司 | Method and system for reminding of after-sales service |
| CN105139073A (en) * | 2015-08-03 | 2015-12-09 | 南京云追溯网络科技有限公司 | Management method for product electronic warranty card based on two-dimensional code |
| CN105117957A (en) * | 2015-09-01 | 2015-12-02 | 立德高科(北京)数码科技有限责任公司 | Household appliance two-dimensional code based operation platform and operation method |
| CN105929697A (en) * | 2016-04-19 | 2016-09-07 | 珠海格力电器股份有限公司 | Maintenance method of smart home, device and terminal |
| CN105956865A (en) * | 2016-05-04 | 2016-09-21 | 深圳市万普拉斯科技有限公司 | Electronic warranty card generating method, server, query method and device |
| CN107710260A (en) * | 2016-05-23 | 2018-02-16 | 深圳市赛亿科技开发有限公司 | 2 D code information transmission method, electronic quarantee method and system |
| CN107274293A (en) * | 2017-06-05 | 2017-10-20 | 郭雅玲 | A kind of equipment is settled a claim method automatically |
| CN110598873A (en) * | 2018-06-11 | 2019-12-20 | 佛山市顺德区美的电热电器制造有限公司 | Data processing method, device and system |
| CN111176128A (en) * | 2020-01-02 | 2020-05-19 | 深圳拓邦股份有限公司 | Method, device, server and system for improving online rate of Internet of things household appliances |
| CN111210238B (en) * | 2020-01-13 | 2023-10-20 | 杭州沃朴物联科技有限公司 | Quality assurance registering method, device, equipment and medium |
| CN111210238A (en) * | 2020-01-13 | 2020-05-29 | 杭州沃朴物联科技有限公司 | Warranty registration method, warranty registration device, warranty registration apparatus, and warranty registration medium |
| CN111612526A (en) * | 2020-04-28 | 2020-09-01 | 杭州沃朴物联科技有限公司 | Method, apparatus and medium for providing shopping guide reward |
| CN113837768A (en) * | 2020-06-08 | 2021-12-24 | Epic阿福特尔控股有限责任公司 | System and method for authenticating and registering products and dynamically presenting content |
| CN113077270B (en) * | 2021-04-29 | 2023-08-15 | 四川虹美智能科技有限公司 | Electronic warranty card pickup method and device |
| CN113077270A (en) * | 2021-04-29 | 2021-07-06 | 四川虹美智能科技有限公司 | Electronic warranty card receiving method and device |
| CN114117268A (en) * | 2021-12-06 | 2022-03-01 | 四川虹美智能科技有限公司 | Product information management method and device |
| CN114117268B (en) * | 2021-12-06 | 2023-05-09 | 四川虹美智能科技有限公司 | Product information management method and device |
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Application publication date: 20140820 |