CN109525953A - A kind of method and system improving information group sending success rate - Google Patents
A kind of method and system improving information group sending success rate Download PDFInfo
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- CN109525953A CN109525953A CN201811596559.XA CN201811596559A CN109525953A CN 109525953 A CN109525953 A CN 109525953A CN 201811596559 A CN201811596559 A CN 201811596559A CN 109525953 A CN109525953 A CN 109525953A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W12/00—Security arrangements; Authentication; Protecting privacy or anonymity
- H04W12/12—Detection or prevention of fraud
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
- H04W88/16—Gateway arrangements
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Computer Security & Cryptography (AREA)
- Telephonic Communication Services (AREA)
Abstract
The invention discloses a kind of method and system for improving information group sending success rate, the state report value that this method is returned according to carrier gateway, before the information for carrying out batch is sent, reject the Subscriber Number for being unable to normal use information service in advance according to state report value, the system is peeled off information transmit queue module, interception mechanism module, information Batch sending module；Database module can save the value of information transmitted by information Batch sending module, and the state report returned to Short Message Service Gateway saves, and establish abnormal number library to successful information not sent in state report；The present invention can improve information and send success rate, to reduce the operation cost of enterprise.
Description
Technical field
The invention discloses a kind of method and systems for improving information group sending success rate, belong to telecommunication value-added service business neck
The information service in domain and call center services field.
Background technique
Telecommunication value-added service business pass through many years development, derive it is a variety of fining, practical service, however with
The development of mobile Internet, traditional order class, member's class business development encounter intense impact, and the technology of the present invention is being beaten
Under the premise of logical operator's industry gateway, compatible all legal information are sent, and carry out real-time monitoring to its transmission process, together
When be used cooperatively by voice system, customer service system, using improve information send success rate and improve user experience in terms of as
Point of penetration keeps user to the viscosity of product.
In the implementation of the present invention, inventor has found that existing technology has some limitations:
During information Batch sending, there are the terminal abnormals such as user's shutdown, number error to cause to be unable to normal use information
Service, but system is practical to have issued the information content, leads to the unnecessary cost of corporate spending；
Lack link in real time between customer service system and information service system, company cannot know why client promotes company
Product is shielded, and can not persistently be improved to products & services.
Summary of the invention
The technical problem to be solved by the present invention is to a kind of method and systems for improving information group sending success rate, can be improved
Information sends success rate, to reduce the operation cost of enterprise.
The technical scheme is that a kind of method for improving information group sending success rate is returned according to carrier gateway
State report value is rejected in advance according to state report value before the information for carrying out batch is sent and is unable to normal use information service
Subscriber Number, improve information send success rate, to reduce the operation cost of enterprise.
The system for improving information group sending success rate, it is comprised the following modules:
Information transmit queue module includes the information content and receiving number information for storing information to be sent；
Interception mechanism module, can abnormal number library in reading database module, exception number library record has and can not connect
Collect mail breath receiving number and information, can in information transmit queue module abnormal number and information intercept, and will
It intercepts number and the information content is stored to abnormal number library；
Information Batch sending module will pass through the information after interception mechanism module is screened to Short Message Service Gateway pushed information；Simultaneously will
The value of information record of transmission is saved to database module, and the value of information includes sending time, addressee number, the information content；
And database module is recorded in the state report that Short Message Service Gateway returns, the Short Message Service Gateway is common carrier system；
Database module can save the value of information transmitted by information Batch sending module, the shape returned to Short Message Service Gateway
State report is saved, and establishes abnormal number library to successful information not sent in state report；
The system above-mentioned that information group sending success rate can be improved is that it further includes abnormal number library processing module, reading database
Abnormal number library in module, reads intercepted 72 hours or more in abnormal number library numbers, and Xiang Yichang number sends " information
Receive abnormal short message ", sending cycle 1-24 hours are primary, and the state report that monitoring short message gateway returns, if returned just
Often, then the number is deleted from abnormal number library, continues exception if returned, is recorded again by abnormal number library, it is abnormal
Number library record number surpasses 5 audio call modules being then stored in the number in database module.
The system above-mentioned that information group sending success rate can be improved is that the audio call module is to dial electricity using artificial
The reason of mode of words carries out manual calling to the number stored in audio call module, can not receive short message by manually determination,
Exhalation is divided between 1-24 hours between breathing out three times more than being three times to connect then be added to permanent data interception library.
The system above-mentioned that information group sending success rate can be improved is that it further includes that operator's new account reads system, this is
New account number can be compared with the number in permanent data interception library for system, if recognizing identical number, permanently intercept number
Then the code number is therefrom rejected according to library.
Compared with the prior art, the beneficial effects of the present invention are:
1, by interception mechanism module, it can intercept and be sent to the user information for being unable to normal use information service in advance, be reduced
The transmission times of invalid information improves the transmission success rate of thin information, and then reduces operation cost of enterprises；
2, the detailed of database module record user information sends record and the intercepted concrete reason sent, intercepts the time, just
Abnormal user group is analyzed in technical staff；
3, the information that database module can clearly count each operator sends success rate and intercepted reason distribution situation,
Reference data is provided for the marketing of subsequent new product popularization directional；
4, by " abnormal number library processing module ", the Subscriber Number of recovered normal information service can be automatically processed, is mentioned
User's coverage area of height service；
5, by " audio call module ", another way can be taken to confirm user after short message tests User Status failure
The availability of number improves user's coverage area of service as far as possible；
6, the reason of why shielding client shields can be obtained by the voice consulting of audio call module, continued convenient for service side
It improves, improve user experience and keeps user's viscosity.
Specific embodiment
The method for improving information group sending success rate is the state report value returned according to carrier gateway, is carrying out batch
Before information is sent, the Subscriber Number for being unable to normal use information service is rejected in advance according to state report value, improve information and send
Success rate, to reduce the operation cost of enterprise.
Realize improve information group sending success rate method system it comprise the following modules:
Information transmit queue module includes the information content and receiving number information for storing information to be sent；
Interception mechanism module, can abnormal number library in reading database module, exception number library record has and can not connect
Collect mail breath receiving number and information, can in information transmit queue module abnormal number and information intercept, and will
It intercepts number and the information content is stored to abnormal number library；
Information Batch sending module will pass through the information after interception mechanism module is screened to Short Message Service Gateway pushed information；Simultaneously will
The value of information record of transmission is saved to database module, and the value of information includes sending time, addressee number, the information content；
And database module is recorded in the state report that Short Message Service Gateway returns, the Short Message Service Gateway is common carrier system；
Database module can save the value of information transmitted by information Batch sending module, the shape returned to Short Message Service Gateway
State report is saved, and establishes abnormal number library to successful information not sent in state report；
Abnormal number library processing module, the abnormal number library in reading database module read in abnormal number library and are intercepted 72
Hour or more number, Xiang Yichang number sends " information receive abnormal short message ", and sending cycle 1-24 hour once, and monitors
The state report that Short Message Service Gateway returns deletes the number if returned normally from abnormal number library, continues if returned
It is abnormal, then it is recorded again by abnormal number library, abnormal number library record number surpasses 5 times and then the number is stored in database module
Audio call module.
The audio call module is by the way of manually making a phone call to the number stored in audio call module
Carry out manual calling, the reason of short message can not be received by manually determination, exhalation be more than be three times connect will then be added to it is permanent
Data interception library is divided between 1-24 hours between breathing out three times.
It further includes that operator's new account reads system, which can will be in new account number and permanent data interception library
Number is compared, if recognizing identical number, permanent data interception library therefrom rejects the code number.
It is clear to be more clear technical solution of the present invention, it is further described with case: limiting keyword, client
End refers to the enterprise of personal user's mobile phone, the push of enterprise's fingering row short message and voice service), Short Message Service Gateway refers to mobile, connection and electricity
The short message of letter company sends system.
Such as enterprise receives the short message that certain circumferential 100,000 human hair of region age bracket of certain company continuous one gives certain brand advertising
Business, after company's order, editing short message believe simultaneously the 100000 people's telephone numbers met the requirements are transferred from database, stored to
Information transmit queue module, the content in information transmit queue module first passes through interception mechanism modular filtration before sending, if blocking
It cuts the number that the abnormal number library that mechanism module is transferred is empty then 100,000 people and is transferred into information Batch sending module, information batch
It measures sending module to save the value of information record of transmission to database module, the value of information includes sending time, addressee number
Code, the information content；Simultaneously by Short Message Service Gateway by delivering, and whether the state report that Short Message Service Gateway returns (is sent into
Function, information receiving time etc.) database module is recorded, database module will by the state report that analysis Short Message Service Gateway returns
The number and information of not sent achievement are stored in abnormal number library, complete the foundation in abnormal number library.At second day to 100,000 people
When sending information, interception mechanism module will delete the number for being put into abnormal number library from 100,000 selected people, make to send
Queue module carries out personnel's supplement, and then improves short message and send success rate, reduces entreprise cost.
Further, to the phone for being stored in abnormal number library, it is also provided with abnormal number library processing module, passes through reading
Abnormal number library in database module reads and is intercepted 72 hours or more numbers in abnormal number library, and to abnormal number
It sends " information receives abnormal short message ", sending cycle 1-24 hours primary, and the state report that monitoring short message gateway returns, such as
Fruit returns normally, then deletes the number from abnormal number library, continues exception if returned, is remembered again by abnormal number library
Record, abnormal number library record number surpass 5 audio call modules being then stored in the number in database module.
The audio call module is by the way of manually making a phone call to the number stored in audio call module
Carry out manual calling, the reason of short message can not be received by manually determination, exhalation be more than be three times connect will then be added to it is permanent
Data interception library is divided between 1-24 hours between breathing out three times.
It further includes that operator's new account reads system, which can will be in new account number and permanent data interception library
Number is compared, if recognizing identical number, permanent data interception library therefrom rejects the code number.
Claims (5)
1. a kind of method for improving information group sending success rate, it is characterised in that: the state that this method is returned according to carrier gateway
Report value rejects the use for being unable to normal use information service according to state report value before the information for carrying out batch is sent in advance
Family number improves information and sends success rate, to reduce the operation cost of enterprise.
2. a kind of system for improving information group sending success rate, which is characterized in that it is comprised the following modules:
Information transmit queue module includes the information content and receiving number information for storing information to be sent；
Interception mechanism module, can abnormal number library in reading database module, exception number library record has and can not connect
Collect mail breath receiving number and information, can in information transmit queue module abnormal number and information intercept, and will
It intercepts number and the information content is stored to abnormal number library；
Information Batch sending module will pass through the information after interception mechanism module is screened to Short Message Service Gateway pushed information；Simultaneously will
The value of information record of transmission is saved to database module, and the value of information includes sending time, addressee number, the information content；
And database module is recorded in the state report that Short Message Service Gateway returns, the Short Message Service Gateway is common carrier system；
Database module can save the value of information transmitted by information Batch sending module, the shape returned to Short Message Service Gateway
State report is saved, and establishes abnormal number library to successful information not sent in state report.
3. the system according to claim 2 that information group sending success rate can be improved, it is characterised in that: it further includes
Abnormal number library processing module, the abnormal number library in reading database module read in abnormal number library and are intercepted 72
Hour or more number, Xiang Yichang number sends " information receive abnormal short message ", and sending cycle 1-24 hour once, and monitors
The state report that Short Message Service Gateway returns deletes the number if returned normally from abnormal number library, continues if returned
It is abnormal, then it is recorded again by abnormal number library, abnormal number library record number surpasses 5 times and then the number is stored in database module
Audio call module.
4. the system according to claim 3 that information group sending success rate can be improved, it is characterised in that: the audio call
Module is to carry out manual calling to the number stored in audio call module by the way of manually making a phone call, by manually determining
The reason of short message can not be received, exhalation more than being to connect then be added to permanent data interception library three times, and exhalation is spaced three times
Between 1-24 hours.
5. the system according to claim 4 that information group sending success rate can be improved, it is characterised in that: it further includes operator
New account reads system, which new account number can be compared with the number in permanent data interception library, if recognizing
Identical number, permanent data interception library then therefrom reject the code number.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811596559.XA CN109525953B (en) | 2018-12-26 | 2018-12-26 | Method and system for improving success rate of information group sending |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811596559.XA CN109525953B (en) | 2018-12-26 | 2018-12-26 | Method and system for improving success rate of information group sending |
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| Publication Number | Publication Date |
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| CN109525953A true CN109525953A (en) | 2019-03-26 |
| CN109525953B CN109525953B (en) | 2022-03-25 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201811596559.XA Active CN109525953B (en) | 2018-12-26 | 2018-12-26 | Method and system for improving success rate of information group sending |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110602228A (en) * | 2019-09-19 | 2019-12-20 | 上海易点时空网络有限公司 | Processing method and device based on short promotion message reach rate and storage medium |
| CN113329345A (en) * | 2021-05-31 | 2021-08-31 | 广州启生信息技术有限公司 | Method and device for improving short message sending success rate |
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| CN103200531A (en) * | 2013-04-10 | 2013-07-10 | 广东全通教育股份有限公司 | Multimedia message mass sending method and multimedia message mass sending system |
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| CN102196374A (en) * | 2010-03-12 | 2011-09-21 | 中国移动通信集团公司 | Short message forwarding method, system and short message gateway implementing method |
| CN102801866A (en) * | 2012-08-24 | 2012-11-28 | 广东欧珀移动通信有限公司 | Group-texting method of mobile terminal |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN109525953B (en) | 2022-03-25 |
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