CN109523033A - The method that intelligent network distribution repairing quickly navigates to user - Google Patents
The method that intelligent network distribution repairing quickly navigates to user Download PDFInfo
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- CN109523033A CN109523033A CN201811061430.9A CN201811061430A CN109523033A CN 109523033 A CN109523033 A CN 109523033A CN 201811061430 A CN201811061430 A CN 201811061430A CN 109523033 A CN109523033 A CN 109523033A
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- Prior art keywords
- user
- server
- intelligent terminal
- electricity box
- target user
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/06—Electricity, gas or water supply
Abstract
The invention discloses the methods that intelligent network distribution repairing quickly navigates to user, are related to power equipment maintaining method and technology field;It relies on internet, server and intelligent terminal, maintenance personal is scanned for by the electricity box identification code of intelligent terminal tell the server using target user as keyword, server finds the electricity box address of target user according to the electricity box identification code of the target user, and then maintenance personal goes at target user;It summarizes user's entry, S3 searching user's information and S4 by S1 typing user information, S2 and makes rational planning for route, realizes and quickly reaches repairing scene, and the used time is few, high-efficient, improves service quality.
Description
Technical field
The present invention relates to power equipment maintaining method and technology fields more particularly to a kind of repairing of intelligent network distribution quickly to navigate to user
Method.
Background technique
Currently, electric power plays more and more the production and living of each client as electric utility marches toward the new era
Importance.And deepening continuously with electricity consumption range and range, power equipment maintaining are faced with complicated region and spatiality, work as electricity
When power breaks down, how to allow contact staff quickly reasonably to match scheduling arrival accident spot with maintenance personal and be to ensure that the masses
The guarantee of high quality electricity consumption.And as field maintenance work, often due to reporting client for repairment can not understand in actual maintenance process
Oneself address of expression, customer service is when carrying out worksheet processing in addition, once order personnel are due to leading to somewhere to being unfamiliar with for information
Electricity consumption is broken down, and may be unfamiliar with because of repair personnel to geographical location locating for the user, and emergency repair time is delayed, and counties and districts require 45
It is reached within minute.
In addition, significant data library of the existing distribution examination and repair system as maintenance circuit, although facilitating the inquiry of customer service
It with the business that contacts, but often needs to carry out secondary communication with maintenance personal, the accuracy of information, timeliness is caused to decrease very
It is different to the degree of understanding due to personnel, cause very big work to be slipped, and after maintenance, contact staff also needs phone
Feedback is confirmed, undoubtedly increases the cumbersome of operation in this way.
Summary of the invention
Technical problem to be solved by the invention is to provide a kind of intelligent network distributions to repair the method for quickly navigating to user,
Summarize user's entry, S3 searching user's information and S4 by S1 typing user information, S2 to make rational planning for route, realize
Repairing scene is quickly reached, the used time is few, and it is high-efficient, improve service quality.
In order to solve the above technical problems, the technical solution used in the present invention is: it relies on internet, server and intelligence
Terminal, maintenance personal are scanned for by the electricity box identification code of intelligent terminal tell the server using target user as keyword,
Server finds the electricity box address of target user according to the electricity box identification code of the target user, and then maintenance personal goes to target
At user, specific step is as follows,
S1 typing user information
Intelligent terminal acquires Electricity customers information, forms user's entry, and user's entry includes electricity box identification code and electricity box
Location;
S2 summarizes user's entry
User's entry is stored in intelligent terminal, and user's entry is sent to server by internet and stored by intelligent terminal;
S3 searching user's information
The electricity box identification code of target user is sent to server by intelligent terminal, and server is by the electricity box identification code time of target user
The user's entry for going through all users in server obtains the electricity box address of target user and is sent to intelligent terminal;
S4 makes rational planning for route
The electricity box address of the target user received is pushed to GPS navigation terminal system, GPS navigation terminal system root by intelligent terminal
Navigation routine is planned according to the electricity box address of target user and is shown by intelligent terminal.
A further technical solution lies in: it further includes step,
S5 maintenance record updates
After power equipment maintaining, maintenance record is constantly uploaded by intelligent terminal.
A further technical solution lies in: it further includes step,
S6 photo site is collected
Maintenance personal is during repairing, and when encountering problems or being difficult to describe, the picture of live shooting is passed through intelligence
Energy terminal sends and is stored in server.
A further technical solution lies in: it further includes step,
The circulation of S7 station
When facing emergency, failure problem, defect information is sent by intelligent terminal and is stored in customer service by maintenance personal
Server where personnel.
The beneficial effects of adopting the technical scheme are that
First, it realizes and quickly reaches repairing scene, the used time is few, and it is high-efficient, improve service quality.
Second, maintenance personal is when repairing, and when encountering problems or being difficult to describe, can be carried out by intelligent terminal
The upload of image data, the placement for facilitating electric power contact staff further to be worked.
Third, intelligent terminal automatically records the information such as the route of personnel, maintenance time, then these information are transmitted in real time
The platform database for returning server, changes original field data mainly by the mode artificially collected, realizes various information
Real-time delivery.
4th, when facing emergency, failure problem, maintenance personal and customer service carry out timely feedbacking realization real-time mutual
It is dynamic, constantly adjustment of the Strengthening Management personnel to maintenance process.
Detailed description of the invention
Fig. 1 is flow chart of the invention;
Fig. 2 is the user information input interface in the present invention;
Fig. 3 is the route guidance interface in the present invention;
Fig. 4 is that the maintenance record in the present invention updates interface;
Fig. 5 is the photo site uploaded in the present invention;
Fig. 6 is the data sheet interface in the present invention;
Fig. 7 is the line walking task interface in the present invention;
Fig. 8 is the defects of present invention flow processing interface.
Specific embodiment
With reference to the attached drawing in the embodiment of the present invention, technical solution in the embodiment of the present invention carries out clear, complete
Ground description, it is clear that the described embodiments are merely a part of the embodiments of the present invention, instead of all the embodiments.Based on this
Embodiment in invention, every other reality obtained by those of ordinary skill in the art without making creative efforts
Example is applied, shall fall within the protection scope of the present invention.
In the following description, numerous specific details are set forth in order to facilitate a full understanding of the present invention, but the present invention can be with
Implemented using other than the one described here other way, those skilled in the art can be without prejudice to intension of the present invention
In the case of do similar popularization, therefore the present invention is not limited by the specific embodiments disclosed below.
As shown in Figure 1, relying on interconnection the invention discloses the method that a kind of repairing of intelligent network distribution quickly navigates to user
Net, server and intelligent terminal, maintenance personal by intelligent terminal tell the server using the electricity box identification code of target user as
Keyword scans for, and server finds the electricity box address of target user according to the electricity box identification code of the target user, then
Maintenance personal goes at target user, and specific step is as follows,
S1 typing user information
As shown in Fig. 2, intelligent terminal acquires Electricity customers information, user's entry is formed, user's entry includes electricity box identification
Code and electricity box address.
S2 summarizes user's entry
User's entry is stored in intelligent terminal, and user's entry is sent to server by internet and stored by intelligent terminal.
S3 searching user's information
The electricity box identification code of target user is sent to server by intelligent terminal, and server is by the electricity box identification code time of target user
The user's entry for going through all users in server obtains the electricity box address of target user and is sent to intelligent terminal.
S4 makes rational planning for route
As shown in figure 3, the electricity box address of the target user received is pushed to GPS navigation terminal system, GPS navigation by intelligent terminal
Terminal system is planned navigation routine according to the electricity box address of target user and is shown by intelligent terminal.
S5 maintenance record updates
As shown in figure 4, constantly uploading maintenance record by intelligent terminal after power equipment maintaining.
S6 photo site is collected
As shown in figure 5, maintenance personal is during repairing, when encountering problems or being difficult to describe, by live shooting
Picture is sent by intelligent terminal and is stored in server.
The circulation of S7 station
As shown in figure 8, maintenance personal sends defect information simultaneously by intelligent terminal when facing emergency, failure problem
The server being stored in where contact staff.
Operation instruction:
By the above method, the positioning of target user is carried out on map, the positioning to this user is known which platform it is
The user in area.
The function of route guidance is realized, when further shortening repairing arrival scene, improves efficiency.
Maintenance personal is when repairing, and when encountering problems or being difficult to describe, can carry out the upload of image data, side
Just the placement that electric power contact staff is further worked.
As shown in Figure 6, Figure 7, the information such as route, the maintenance time of personnel are automatically recorded, then these information are passed in real time
It pulls over the platform database of server, changes original field data mainly by the mode artificially collected, realize various information
Real-time delivery.In Fig. 7, the route and detail time that destination is walked are navigate to for showing.
When facing emergency, failure problem, maintenance personal and customer service carry out timely feedbacking realization real-time interactive, enhance
Constantly adjustment of the administrative staff to maintenance process.
Claims (4)
1. a kind of method that intelligent network distribution repairing quickly navigates to user, it is characterised in that: it relies on internet, server and intelligence
Energy terminal, maintenance personal are searched by the electricity box identification code of intelligent terminal tell the server using target user as keyword
Rope, server find the electricity box address of target user according to the electricity box identification code of the target user, and then maintenance personal goes to
At target user, specific step is as follows,
S1 typing user information
Intelligent terminal acquires Electricity customers information, forms user's entry, and user's entry includes electricity box identification code and electricity box
Location;
S2 summarizes user's entry
User's entry is stored in intelligent terminal, and user's entry is sent to server by internet and stored by intelligent terminal;
S3 searching user's information
The electricity box identification code of target user is sent to server by intelligent terminal, and server is by the electricity box identification code time of target user
The user's entry for going through all users in server obtains the electricity box address of target user and is sent to intelligent terminal;
S4 makes rational planning for route
The electricity box address of the target user received is pushed to GPS navigation terminal system, GPS navigation terminal system root by intelligent terminal
Navigation routine is planned according to the electricity box address of target user and is shown by intelligent terminal.
2. the method that intelligent network distribution repairing according to claim 1 quickly navigates to user, it is characterised in that: it further includes
Step,
S5 maintenance record updates
After power equipment maintaining, maintenance record is constantly uploaded by intelligent terminal.
3. the method that intelligent network distribution repairing according to claim 2 quickly navigates to user, it is characterised in that: it further includes
Step,
S6 photo site is collected
Maintenance personal is during repairing, and when encountering problems or being difficult to describe, the picture of live shooting is passed through intelligence
Energy terminal sends and is stored in server.
4. the method that intelligent network distribution repairing according to claim 3 quickly navigates to user, it is characterised in that: it further includes
Step,
The circulation of S7 station
When facing emergency, failure problem, defect information is sent by intelligent terminal and is stored in customer service by maintenance personal
Server where personnel.
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CN201811061430.9A CN109523033A (en) | 2018-09-12 | 2018-09-12 | The method that intelligent network distribution repairing quickly navigates to user |
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Citations (6)
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---|---|---|---|---|
CN104166901A (en) * | 2014-08-08 | 2014-11-26 | 上海交通大学 | Fault urgent repair site auxiliary mobile platform based on distribution network |
CN105447772A (en) * | 2015-12-26 | 2016-03-30 | 国网河北省电力公司衡水供电分公司 | Intelligent power line repair scheduling system |
CN106355666A (en) * | 2016-08-24 | 2017-01-25 | 国网青海省电力公司海西供电公司 | Power equipment inspection device based on RFID (Radio Frequency Identification Device) electronic tag |
CN106980071A (en) * | 2017-05-16 | 2017-07-25 | 国网山东省电力公司 | Repairing system and its method of work are visualized based on power grid GIS |
CN108055344A (en) * | 2017-12-26 | 2018-05-18 | 重庆天智慧启科技有限公司 | A kind of patrol system and night watching method based on mobile terminal device |
CN108171362A (en) * | 2017-12-11 | 2018-06-15 | 囯网河北省电力有限公司电力科学研究院 | Power supply facilities breakdown repair method, system and terminal device |
-
2018
- 2018-09-12 CN CN201811061430.9A patent/CN109523033A/en active Pending
Patent Citations (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN104166901A (en) * | 2014-08-08 | 2014-11-26 | 上海交通大学 | Fault urgent repair site auxiliary mobile platform based on distribution network |
CN105447772A (en) * | 2015-12-26 | 2016-03-30 | 国网河北省电力公司衡水供电分公司 | Intelligent power line repair scheduling system |
CN106355666A (en) * | 2016-08-24 | 2017-01-25 | 国网青海省电力公司海西供电公司 | Power equipment inspection device based on RFID (Radio Frequency Identification Device) electronic tag |
CN106980071A (en) * | 2017-05-16 | 2017-07-25 | 国网山东省电力公司 | Repairing system and its method of work are visualized based on power grid GIS |
CN108171362A (en) * | 2017-12-11 | 2018-06-15 | 囯网河北省电力有限公司电力科学研究院 | Power supply facilities breakdown repair method, system and terminal device |
CN108055344A (en) * | 2017-12-26 | 2018-05-18 | 重庆天智慧启科技有限公司 | A kind of patrol system and night watching method based on mobile terminal device |
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Application publication date: 20190326 |