Summary of the invention
The technical problem to be solved in the present invention is: overcome the deficiencies in the prior art, there is provided one that data can be made to exchange between the systems, share and merge, realize information sharing, water undertaking is carried out to digitizing water supply management system and the water supply management method of comprehensive automation management.
The technical solution adopted for the present invention to solve the technical problems is: this digitizing water supply management system, be made up of Office Service management platform and production safety management platform, described Office Service management platform builds network with production safety management platform by VPN (virtual private network) VPN and is connected and mutual calling data;
Described Office Service management platform comprises the voice service module for accepting customer complaint, warning and inquiry business; For user's on-line payment water rate and the online query/payment module of inquiring about water rate payment and water yield service condition; For carrying out the operating management module showing business management, customer analysis, water using analysis, user management; And for clerical workforce carry out communication and information, storage, shared office automation module;
Described production safety management platform comprises the monitoring water quality on line module for being carried out Real-Time Monitoring to water quality by on-line analysis instrument; For Real-time Obtaining deal with emergencies and dangerous situations personnel's pipeline make an inspection tour information and distribute tour task GPS pipeline make an inspection tour module; For being monitored water supply network operation conditions by data collection station, for production scheduling provides the pipe network data monitoring module of pipe network operation data and continuous data; For carrying out the Apparatus of Water Plant Automation module of automation remote control to water factory's equipment; For carrying out the video/infrared monitoring module of video and infrared monitoring to water factory, pumping plant and important node; And for carrying out the pipe network geographic information system module of graphics management to local water supply network and equipment;
The data that described monitoring water quality on line module, GPS pipeline tour module and pipe network data monitoring module obtain intuitively are shown by pipe network geographic information system module and obtain.
Described pipe network geographic information system module comprises electronic urban map, water supply network striograph, water supply network database, message processing module and breakdown judge alarm module; Described message processing module makes an inspection tour module and pipe network data monitoring model calling by data transmission interface and monitoring water quality on line module, GPS pipeline, for carrying out to water supply network equipment that figure is browsed, the superposition of graphical measurement, image, graphic printing, information inquiry, Information Statistics and data analysis; Breakdown judge alarm module is contrasted by the data that obtained by message processing module and normal data, judges whether to carry out fault alarm.Under the guiding theory of data sharing and the system integration, system can also access or embed other operation systems easily, become an integrated data service platform, realize the unified management of data, share and excavate, for the routine works such as pipe network data management, the maintenance of pipe network data, pipe network information inquiry, pipe network information statistics, pipe network information printing provide strong tools and reliable basis.
GPS pipeline is maked an inspection tour module and is comprised the GIS/GPS locating module being built in GPS handheld terminal, and for receiving GIS/GPS module information or transmitting the wireless data transfer module of data and instruction to GPS handheld terminal; Wireless data transfer module and GIS/GPS locating module realize communication by wireless network, and wireless data transfer module is connected by data transmission interface with pipe network geographic information system module.It achieving GIS application by there being the wireless extension of alignment, being extended to palm by desktop, by indoor to open air extension.Really the information service of GIS is brought in the scene of work, be directly concrete production practices service while for management decision-maker's service.
A kind of digitizing water supply management method, is characterized in that:
S1 sets up Office Service management platform and production safety management platform, is connected and mutual calling data by the VPN (virtual private network) VPN network built between Office Service management platform and production safety management platform;
S2 clerical workforce carries out graphics management by pipe network geographic information system module to local water supply network and equipment;
S3 clerical workforce carries out automation remote control by Apparatus of Water Plant Automation module to water factory's equipment;
S4 clerical workforce carries out video and infrared monitoring intuitively by video/infrared monitoring module to water factory, pumping plant and important node;
S5 clerical workforce calls by office automation module data that production safety management platform obtains and carries out information, storage, the data message that may there is potential safety hazard sends by GPS pipeline tour module the personnel of dealing with emergencies and dangerous situations to, instructs personnel's inspection of dealing with emergencies and dangerous situations;
S6 clerical workforce obtains customer complaint, warning and Query Information by voice service module and processes;
S7 clerical workforce carries out table business management, customer analysis by operating management module, the user managements such as water using analysis;
S8 user is by online query/payment module on-line payment water rate, and self-service query water rate pays and water yield service condition;
Wherein, S2 comprises: clerical workforce is by the message processing module in pipe network geographic information system module, transfer the Monitoring Data that monitoring water quality on line module carries out the Monitoring Data of Real-Time Monitoring to water quality, pipe network data monitoring module is monitored water supply network operation conditions, by above-mentioned data stored in water supply network electronic databank, and show in real time on electronic urban map; Above-mentioned data and normal data are compared by breakdown judge alarm module, judge whether to carry out fault alarm.
Water system user cut off the water report to the police a digitalized processing method, it is characterized in that:
S1 sets up Office Service management platform and production safety management platform, is connected and mutual calling data by the VPN (virtual private network) VPN network built between Office Service management platform and production safety management platform;
S2 clerical workforce obtains the warning message of cutting off the water of user by voice service module;
S3 clerical workforce is inquired about by operating management module to subscriber payment and with aqueous condition, analyzes, and gets rid of the non-faulting reason of cutting off the water;
S3 clerical workforce obtains the Monitoring Data of pipe network data monitoring module by pipe network geographic information system module, is judged the possible breakdown point position of local water supply network and equipment by pipe network geographic information system module;
S4 clerical workforce makes an inspection tour module by GPS pipeline and sends possible position of failure point information to dealing with emergencies and dangerous situations personnel, instructs personnel's inspection of dealing with emergencies and dangerous situations;
S5 clerical workforce makes an inspection tour module Real-time Obtaining by GPS pipeline and to deal with emergencies and dangerous situations the position of personnel and Monitoring Data, the localization of faults;
S6 clerical workforce, by Apparatus of Water Plant Automation module disengagement failure point supply equipment, is convenient to the personnel of dealing with emergencies and dangerous situations and is overhauled trouble spot;
Fault data by video/infrared monitoring module monitors trouble spot maintenance progress, and is undertaken collecting, store and sharing by office automation module by S7 clerical workforce;
S8 clerical workforce obtains the detection data of pipe network data monitoring module and monitoring water quality on line module by pipe network geographic information system module, and whether failure judgement point has overhauled;
After S9 has overhauled trouble spot, clerical workforce is supplied water by Apparatus of Water Plant Automation module recovery.
Compared with prior art, the beneficial effect that the technique scheme of this digitizing water supply management system and water supply management method has is:
1, modular applications is passed through, play the specialized function of subsystems and integrated cooperation advantage, complete production of always supplying water, pipe network is runed, to the overall process digitizing of customer service, robotization, intelligent management, improve the modernization level of water supply process, the safeguard level of water supply security and management and administration efficiency greatly.
2, digitizing is supplied water and is managed the every aspect that systematic difference scope covers water undertaking's production, office, management, service.For different concrete business, call different systemic-functions, by the comprehensive utilization of systemic-function, complete every management service work.Data can be made to exchange between the systems, share and merge, realize information sharing, comprehensive automation management is carried out to water undertaking.
Embodiment
Fig. 1 ~ 2 are most preferred embodiments of the present invention, and below in conjunction with accompanying drawing 1 ~ 2, the present invention will be further described:
With reference to Fig. 1, digitizing water supply management system, is made up of Office Service management platform and production safety management platform, and Office Service management platform builds network with production safety management platform by VPN (virtual private network) VPN and is connected and mutual calling data.
Office Service management platform comprises the voice service module for accepting customer complaint, warning and inquiry business; For user's on-line payment water rate and the online query/payment module of inquiring about water rate payment and water yield service condition; For carrying out table business management, customer analysis, the operating management module of water using analysis user management; And for clerical workforce carry out communication and information, storage, shared office automation module.
Voice service module is based on operating charges system, to take voice as the telephone network of core and be that the computer network of core merges with data processing, realize the communication of voice-and-data, the inquiry water yield, water rate can be realized by phone, fault alarm function.
Online query/payment module is rely on company's site, online query software and payment software is set up in website, and real-time update is carried out to web site contents, realize the visual features to company, policies and regulations publicity, notice bulletin, water rate inquiry, water rate payment function.
Operating management module adopts C/S structure, bases oneself upon the management system of water undertaking, from user, checks meter, to charge and financial statement is started with, taken into account and applied to install, the system of table business management and customer analysis and water using analysis.
Office automation module adopts B/S structure, based on the concept of workflow, centered by computing machine, adopts a series of office equipment and the communication technology, collects, arranges, processes, stores and the information of use, make internal staff share information, collaborative work.
Production safety management platform comprises the monitoring water quality on line module for being carried out Real-Time Monitoring to water quality by on-line analysis instrument; For Real-time Obtaining deal with emergencies and dangerous situations personnel's pipeline make an inspection tour information and distribute tour task GPS pipeline make an inspection tour module; For being monitored water supply network operation conditions by data collection station, for production scheduling provides the pipe network data monitoring module of pipe network operation data and continuous data; For carrying out the Apparatus of Water Plant Automation module of automation remote control to water factory's equipment; For carrying out the video/infrared monitoring module of video and infrared monitoring to water factory, pumping plant and important node; And for carrying out the pipe network geographic information system module of graphics management to local water supply network and equipment.
The data that monitoring water quality on line module, GPS pipeline tour module and pipe network data monitoring module obtain intuitively are shown by pipe network geographic information system module and obtain.
Pipe network geographic information system module comprises electronic urban map, water supply network striograph, water supply network database, message processing module and breakdown judge alarm module; Described message processing module makes an inspection tour module and pipe network data monitoring model calling by data transmission interface and monitoring water quality on line module, GPS pipeline, for carrying out to water supply network equipment that figure is browsed, the superposition of graphical measurement, image, graphic printing, information inquiry, Information Statistics and data analysis; Breakdown judge alarm module is contrasted by the data that obtained by message processing module and normal data, judges whether to carry out fault alarm.
GPS pipeline is maked an inspection tour module and is comprised the GIS/GPS locating module being built in GPS handheld terminal, and for receiving GIS/GPS module information or transmitting the wireless data transfer module of data and instruction to GPS handheld terminal; Wireless data transfer module and GIS/GPS locating module realize communication by wireless network, and wireless data transfer module is connected by data transmission interface with pipe network geographic information system module.
Monitoring water quality on line module by being built up in line analysis instrument on supply channel, and by using automatic control technology, computer technology be equipped with software, realize the system to the online auto monitoring of sample, main Real-Time Monitoring chlorine residue, pH value, turbidity water quality parameter.
Pipe network data monitoring module realizes automatic monitoring by computer networking, utilizes the multimedia technology of geography information, completes the monitoring to water supply network operation conditions, for production scheduling provides pipe network operation data and continuous data, and issues in VPN.
Apparatus of Water Plant Automation module is the automatic management program being arranged on each water factory, realize water factory's production process management, Real-Time Monitoring water factory water level, flow, electric current, voltage, electricity, pressure parameter, and realize the long-range start-stop of water pump, carry out the statistical study of scheduling and data in time, thus realize the robotization that water factory produces and water supply is dispatched.
Video/infrared monitoring module, by installing the equipment such as video server, video camera, Infrared intrusion detector, realizes the video monitoring to keypoint part and infrared alarm.Operating personnel can send instruction, the action of the upper and lower, left and right of camera pan-tilt is controlled and camera lens is carried out to the operation of focusing and zooming, and the switching that can realize between multichannel video camera and The Cloud Terrace, utilize special video record processing pattern, the operations such as typing, playback, process can be carried out to image.
A kind of digitizing water supply management method, comprising:
S1 sets up Office Service management platform and production safety management platform, is connected and mutual calling data by the VPN (virtual private network) VPN network built between Office Service management platform and production safety management platform.
S2 clerical workforce carries out graphics management by pipe network geographic information system module to local water supply network and equipment.
S3 clerical workforce carries out automation remote control by Apparatus of Water Plant Automation module to water factory's equipment.
S4 clerical workforce carries out video and infrared monitoring intuitively by video/infrared monitoring module to water factory, pumping plant and important node.
S5 clerical workforce calls by office automation module data that production safety management platform obtains and carries out information, storage, the data message that may there is potential safety hazard sends by GPS pipeline tour module the personnel of dealing with emergencies and dangerous situations to, instructs personnel's inspection of dealing with emergencies and dangerous situations.
S6 clerical workforce obtains customer complaint, warning and Query Information by voice service module and processes.
S7 clerical workforce carries out table business management, customer analysis by operating management module, the user managements such as water using analysis.
S8 user is by online query/payment module on-line payment water rate, and self-service query water rate pays and water yield service condition.
Wherein, S2 comprises: clerical workforce is by the message processing module in pipe network geographic information system module, transfer the Monitoring Data that monitoring water quality on line module carries out the Monitoring Data of Real-Time Monitoring to water quality, pipe network data monitoring module is monitored water supply network operation conditions, by above-mentioned data stored in water supply network electronic databank, and show in real time on electronic urban map; Above-mentioned data and normal data are compared by breakdown judge alarm module, judge whether to carry out fault alarm.
With reference to Fig. 2, a kind of water system user cuts off the water the digitalized processing method of reporting to the police, and comprising:
S1 sets up Office Service management platform and production safety management platform, is connected and mutual calling data by the VPN (virtual private network) VPN network built between Office Service management platform and production safety management platform.
S2 clerical workforce obtains the warning message of cutting off the water of user by voice service module.
S3 clerical workforce is inquired about by operating management module to subscriber payment and with aqueous condition, analyzes, and gets rid of the non-faulting reason of cutting off the water.
S3 clerical workforce obtains the Monitoring Data of pipe network data monitoring module by pipe network geographic information system module, is judged the possible breakdown point position of local water supply network and equipment by pipe network geographic information system module.
S4 clerical workforce makes an inspection tour module by GPS pipeline and sends possible position of failure point information to dealing with emergencies and dangerous situations personnel, instructs personnel's inspection of dealing with emergencies and dangerous situations.
S5 clerical workforce makes an inspection tour module Real-time Obtaining by GPS pipeline and to deal with emergencies and dangerous situations the position of personnel and Monitoring Data, the localization of faults.
S6 clerical workforce, by Apparatus of Water Plant Automation module disengagement failure point supply equipment, is convenient to the personnel of dealing with emergencies and dangerous situations and is overhauled trouble spot.
Fault data by video/infrared monitoring module monitors trouble spot maintenance progress, and is undertaken collecting, store and sharing by office automation module by S7 clerical workforce.
S8 clerical workforce obtains the detection data of pipe network data monitoring module and monitoring water quality on line module by pipe network geographic information system module, and whether failure judgement point has overhauled.
After S9 has overhauled trouble spot, clerical workforce is supplied water by Apparatus of Water Plant Automation module recovery.
The above is only preferred embodiment of the present invention, and be not restriction the present invention being made to other form, any those skilled in the art may utilize the technology contents of above-mentioned announcement to be changed or be modified as the Equivalent embodiments of equivalent variations.But everyly do not depart from technical solution of the present invention content, any simple modification, equivalent variations and the remodeling done above embodiment according to technical spirit of the present invention, still belong to the protection domain of technical solution of the present invention.