CN109472378A - Hospitality management system - Google Patents
Hospitality management system Download PDFInfo
- Publication number
- CN109472378A CN109472378A CN201811251099.7A CN201811251099A CN109472378A CN 109472378 A CN109472378 A CN 109472378A CN 201811251099 A CN201811251099 A CN 201811251099A CN 109472378 A CN109472378 A CN 109472378A
- Authority
- CN
- China
- Prior art keywords
- room
- hotel
- management system
- acquisition module
- client
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/27—Individual registration on entry or exit involving the use of a pass with central registration
Abstract
The present invention relates to a kind of Hospitality management system, including front end acquisition module, monitoring modular, housekeeping module, self-service platform and background process platform, front end acquisition module is acquired for hotel reservation and user information, and is generated and moved in code；Monitoring modular is used to be monitored front end acquisition module user information collected confirmation and barcode scanning takes elevator；Item Management and energy management of the housekeeping module for guest room.Above-mentioned Hospitality management system realizes that client manages something individually by front end acquisition module and moves in formality service, the staff in hotel can be reduced, the level of IT application of hotel management is provided, and front end acquisition module is produced to move in code as management, energy conservation and environmental protection is moved in and avoids client's loss card, housekeeping module can move in front and back in client, the energy and Item Management for carrying out room, reduce cumbersome when client checks out, greatly improve client to the degree of recognition in hotel.
Description
Technical field
The present invention relates to hotel's technical fields, and in particular to a kind of Hospitality management system.
Background technique
The hotel of modern society is providing comfortable environment for client, and thoughtful quick quality services can satisfy client
It is various while need, it is also desirable to reduce hotel operating cost to greatest extent, improve the efficiency and benefit in hotel.In hotel
In actual operation, hotel system registration/check-out is cumbersome, waiting for a long time, when checking out, it is also necessary to register under client to foreground
Afterwards, it waits attendant to check to finish, can just leave, be unable to intelligent management, foreground person works measure not only tired body
Body is also easy to error of performance occur on the jump, either to hotel side or customer, all there is inconvenience, work efficiency
It is very impacted.Hotel, which cannot provide, improves the sense organ that fine hotel service experience will directly affect customer, is difficult to attract and turn one's head
Visitor.In the social stepped into information epoch now, how to be one by the service level that informationization technology improves hotel is worth
The project of research.
Summary of the invention
Based on this, the present invention provides a kind of hotel management system for being not only able to satisfy client and having needed but also capable of reducing hotel operating cost
System.
In order to achieve the object of the present invention, the invention adopts the following technical scheme:
A kind of Hospitality management system, comprising:
Front end acquisition module is acquired for hotel reservation and user information, and is generated and moved in code；
Monitoring modular, for being monitored confirmation and barcode scanning seating electricity to front end acquisition module user information collected
Ladder；
Housekeeping module, Item Management and energy management for guest room；
Self-service platform, for providing hotel's related service content；And
Background process platform, for storing user information and disbursement and sattlement.
Above-mentioned Hospitality management system realizes that client manages something individually by front end acquisition module and moves in formality service, can subtract
The staff in few hotel, provides the level of IT application of hotel management, and front end acquisition module is produced moves in a yard conduct
Management is moved in, energy conservation and environmental protection avoids client from losing card, and housekeeping module can move in front and back in client, carry out room
The energy and Item Management, reduce cumbersome when client checks out, greatly improve client to the degree of recognition in hotel.
In wherein some embodiments, the front end acquisition module include foreground subscribe processing unit, be mounted on it is described before
Platform subscribes the identity card collector and recognition of face collector in processing unit, and processing unit is subscribed for hotel in the foreground
It subscribes and generates and move in code, the identity card collector is used for acquiring user identity card information, the recognition of face collector
In acquisition user's face information.
In wherein some embodiments, the three-dimensional floor view and mark that processing unit has entire hotel are subscribed in the foreground
It is marked with room rates.
In wherein some embodiments, the monitoring modular includes scanner and monitoring camera, and the scanner includes
Elevator scanner and room door scanner, the elevator scanner is for taking elevator, and the room door scanner is for opening
Room door, the monitoring camera include elevator camera, corridor camera, room doorway camera and recognition of face device, institute
Elevator camera, corridor camera, room doorway camera is stated to be electrically connected with the recognition of face device.
In wherein some embodiments, the housekeeping module include environmental monitoring part, intelligent electric appliance control section,
Intelligent aeration part and room items detection part.
In wherein some embodiments, the environmental monitoring part includes formaldehyde sensor, temperature sensor, air humidity
Sensor and wind direction detector, the formaldehyde sensor are used to detect the concentration of formaldehyde, and the temperature sensor is for detecting room
Between or corridor in terms of perhaps the outdoor temperature air humidity sensor is used to detect indoor or outdoor humidity,
The wind direction detector is for the wind direction outside sensing chamber.
In wherein some embodiments, the intelligent electric appliance control section include lamp control intelligent control, air conditioner intelligent control,
Audio-visual intelligent control and water heater intelligent control, the lamp control intelligent control, air conditioner intelligent control, audio-visual intelligent control and hot water
Device intelligent control is integrated on a control panel.
In wherein some embodiments, the intelligent aeration part includes driving motor and ventilation door and window, the driving electricity
Machine is used to drive the unlatching and opening and closing of the ventilation door and window.
In wherein some embodiments, the room items detection part includes detector, several receivers and article inspection
Pad is surveyed, the detector and receiver are communicatively coupled by infrared signal, and the receiver is used in the room for installing
In electric equipment；Articles of the Articles detecting pad for hotel to provide are detected.
In wherein some embodiments, hotel's related service content includes calling service person, reserves and check out, make a reservation and sweep
Room.
Detailed description of the invention
Fig. 1 is the structural schematic diagram of Hospitality management system of the invention.
Specific embodiment
It to facilitate the understanding of the present invention, below will be to invention is more fully described.But the present invention can be to be permitted
Mostly different form is realized, however it is not limited to embodiment described herein.On the contrary, purpose of providing these embodiments is makes
It is more thorough and comprehensive to the understanding of the disclosure.
Unless otherwise defined, all technical and scientific terms used herein and belong to technical field of the invention
The normally understood meaning of technical staff is identical.Term as used herein in the specification of the present invention is intended merely to description tool
The purpose of the embodiment of body, it is not intended that in the limitation present invention.
Such as Fig. 1, the present invention provides a kind of Hospitality management system, comprising:
Front end acquisition module is acquired for hotel reservation and user information, and is generated and moved in code；
Monitoring modular, for being monitored confirmation and barcode scanning seating electricity to front end acquisition module user information collected
Ladder；
Housekeeping module, Item Management and energy management for guest room；
Self-service platform, for providing hotel's related service content；And
Background process platform, for storing user information and disbursement and sattlement.
Above-mentioned Hospitality management system realizes that client manages something individually by front end acquisition module and moves in formality service, can subtract
The staff in few hotel, provides the level of IT application of hotel management, and front end acquisition module is produced moves in a yard conduct
Management is moved in, energy conservation and environmental protection avoids client from losing card, and housekeeping module can move in front and back in client, carry out room
The energy and Item Management, reduce cumbersome when client checks out, greatly improve client to the degree of recognition in hotel.
Specifically, front end acquisition module, housekeeping module, self-service platform connect with background process Platform communication
Connect, front end acquisition module include foreground subscribe processing unit, be mounted on foreground subscribe processing unit on identity card collector and
Recognition of face collector, foreground subscribe processing unit and move in code for the reservation and generation in hotel, and identity card collector is for adopting
Collect user identity and demonstrate,prove information, recognition of face collector is for acquiring user's face information；Processing unit is subscribed on foreground to be had entirely
The three-dimensional floor view in hotel and room rates are labeled with, each three-dimensional floor view can identify that those rooms are by color
Someone moves in, those rooms are that nobody moves in, and the room that nobody moves in can be clicked and entered, and arranges referring to room, user
Selection can be carried out on the screen that processing unit is subscribed on foreground and moves in room, and user information acquisition such as moves in number, moves in day
Then several and user mobile phone etc. carries out ID card information acquisition by identity card collector, by recognition of face collector into
Row recognition of face generates payment code, after payment, i.e., can generate and move in code, and will move in code and room number is sent on mobile phone, enter
Firmly unlatching of the code for elevator ride and room, in order to avoid there is conflict, each user subscribes processing unit by foreground and is given birth to
What is produced moves in code difference, and after clearing, room is moved in code and will be changed.
Monitoring modular includes scanner and monitoring camera, and scanner includes elevator scanner and room door scanner, electricity
Terraced scanner is for taking elevator, and for room door scanner for opening room door, monitoring camera includes elevator camera, corridor
Camera, room doorway camera and recognition of face device, elevator camera, corridor camera, room doorway camera are and people
The electrical connection of face identifier, recognition of face device can identify each camera client's face information collected, in order to hotel management people
Member's management.
Housekeeping module includes environmental monitoring part, intelligent electric appliance control section, intelligent aeration part and room items
Detection part.
Environmental monitoring part includes formaldehyde sensor, temperature sensor, air humidity sensor and wind direction detector, formaldehyde
Sensor is used to detect the concentration of formaldehyde, and temperature sensor is used to detect temperature in room or corridor or outdoor, air
In terms of humidity sensor is used to detect indoor or outdoor humidity, wind direction detector is for the wind direction outside sensing chamber, environment prison
Part is surveyed for providing the environmental parameter of indoor and outdoor, in order to formulate corresponding room countermeasure.
Intelligent electric appliance control section includes lamp control intelligent control, air conditioner intelligent control, audio-visual intelligent control and water heater intelligence
It can control, lamp control intelligent control, air conditioner intelligent control, audio-visual intelligent control and water heater intelligent control are integrated in a control plane
On plate, by control panel, user can control each electrical equipment, and aforesaid operations are after client is scanned by room door scanner
Operation after moving in has client's control；Room or client's cancellation are not entered when client is registered by front end acquisition module
When leaving hotel, intelligent electric appliance control section can be by housekeeping module management.
Intelligent aeration part includes driving motor and ventilation door and window, and driving motor is used to drive the unlatching of ventilation door and window and open
It closes.When environmental monitoring part detect in room temperature it is higher than the temperature of room outside corridor (general corridor has an air conditioner refrigerating, one
As the identification of temperature be temperature comparisons by temperature in room and corridor), the temperature in corridor is higher than outdoor temperature, can pass through drive
Dynamic motor opens ventilation door and window, is aerated displacement to room, this situation is usually to carry out intelligent control to room after checking out
System；If temperature is higher than the temperature of room outside corridor in room, the temperature in corridor is lower than outdoor temperature, and housekeeping module can close
Ventilation door and window carries out refrigeration cool-down to room by air conditioner intelligent control, this situation is to prepare seating elevator in client to enter room
Between when control operation, after entering room in order to client, room temperature is moderate.
Room items detection part includes that detector, several receivers and Articles detecting pad, detector pass through with receiver
Infrared signal is communicatively coupled, and receiver is for installing electrical equipment in the room；Articles detecting pad is provided for hotel
Articles such as water, food etc. detected.
Optionally, Articles detecting pad includes superficial layer, inductive layer, elastic layer and water absorption layer, and superficial layer is plastic layer, described
Plastic layer includes the component of following mass parts: 12 parts -14 parts of polypropylene；6 parts -10 parts of polycarbonate；2 parts -4 parts of polyvinyl chloride；
3 parts -5 parts of polycarbonate resin；6 parts -8 parts of the copolymer of ethene-vinyl acetate；3 parts -6 parts of polymethacrylates；Polyphenyl second
2 parts -3 parts of alkene.Preferably, plastic layer includes the component of following mass parts: 13 parts of polypropylene；8 parts of polycarbonate；Polyvinyl chloride 3
Part；4 parts of polycarbonate resin；7 parts of ethylene-vinyl acetate copolymer；Simultaneously 5 parts of olefin(e) acid ester of poly- methyl；2.5 parts of polystyrene.Contain
The plastic layer of said components has good retractility, has biggish thermal expansion amplitude when being heated, in order to inductive layer induction.
Inductive layer is touch sensible film, and the opposite sides of sense film posts waterproof layer, and waterproof layer includes following parts by weight
Component: 5 parts -50 parts of metallocene PE；10 parts -50 parts of linear low density polyethylene；1 part -20 of polyvinyl acetate copolymer
Part；1 part -12 parts of inorfil.Inorfil is one or more of wollastonite fibre, brucite fiber, sepiolite fibre
Combination；The sense film for posting said components has good waterproofness, avoids moisture content from intruding into touch sensible film, makes its mistake
Spirit.
Elastic layer is formed by elastic resin material integrally blow.Optionally, the shore hardness of the elastomer resin be 10~
60 (shore hardness can be measured by the method for JIS K6253 shore A).The elastomer resin is for example: olefin-based elastomer, benzene
Ethylene based elastomers, polyester fiber based elastomers, polyurethane series thermoplastic elastomer etc., these elastomer resin materials can
One kind is used alone or is used in combination of two or more.
Water absorption layer includes the component of following parts by weight: 5 parts -30 parts of modified polypropene；Acrylic acid-acrylamide copolymer 5
- 15 parts of part；1 part -10 parts of attapulgite.Modified polypropene the preparation method comprises the following steps: by mass ratio be 5:3 diatomite and polypropylene
Mixture by being kneaded in double screw extruder, obtain modified polypropylene particles, wherein diatomite is 300~900 mesh
Diatomite, for diatom soil's water content less than 0.5%, the specific surface area of diatomite is 40~65m2/g.Acrylic acid-acrylamide
Copolymer is to be copolymerized with acrylamide by interpenetrating networks with mass ratio for the acrylic monomers of 1:5.Modified polypropene with
Acrylic acid-acrylamide copolymer all have it is good release water and water absorbing properties repeatedly, moisture content can be avoided to intrude into well
Touch sensible film makes its failure.
Hotel's related service content includes calling service person, reserves and check out, make a reservation and clean the room.Self-service platform peace
In the wechat platform or hotel APP that hotel provides, by the platform, to solve, client is some to move in the daily of hotel and asks
Topic.Reservation is checked out in project, can be prompted, if the article for having used hotel to provide, if using, and type selected to use and number
Amount, then deduct fees checking out.Self-service platform further includes printing invoice, and background process platform is connected with printer, and invoice is beaten
Print is connect with printer communication, to provide self-service invoice pre-print service, takes invoice on foreground.
The embodiments described above only express several embodiments of the present invention, and the description thereof is more specific and detailed, but simultaneously
Limitations on the scope of the patent of the present invention therefore cannot be interpreted as.It should be pointed out that for those of ordinary skill in the art
For, without departing from the inventive concept of the premise, various modifications and improvements can be made, these belong to guarantor of the invention
Protect range.Therefore, the scope of protection of the patent of the invention shall be subject to the appended claims.
Claims (10)
1. a kind of Hospitality management system characterized by comprising
Front end acquisition module is acquired for hotel reservation and user information, and is generated and moved in code；
Monitoring modular, for being monitored confirmation and barcode scanning seating elevator to front end acquisition module user information collected；
Housekeeping module, Item Management and energy management for guest room；
Self-service platform, for providing hotel's related service content；And
Background process platform, for storing user information and disbursement and sattlement.
2. Hospitality management system according to claim 1, which is characterized in that the front end acquisition module includes that foreground is subscribed
Processing unit is mounted on identity card collector and recognition of face collector that the foreground is subscribed in processing unit, the foreground
It subscribes processing unit and moves in code for the reservation and generation in hotel, the identity card collector is for acquiring user identity card letter
Breath, the recognition of face collector is for acquiring user's face information.
3. Hospitality management system according to claim 2, which is characterized in that processing unit is subscribed on the foreground to be had entirely
The three-dimensional floor view in hotel and it is labeled with room rates.
4. Hospitality management system according to claim 1, which is characterized in that the monitoring modular includes scanner and monitoring
Camera, the scanner include elevator scanner and room door scanner, and the elevator scanner is described for taking elevator
For room door scanner for opening room door, the monitoring camera includes that elevator camera, corridor camera, room doorway are taken the photograph
As head and recognition of face device, the elevator camera, corridor camera, room doorway camera are electric with the recognition of face device
Connection.
5. Hospitality management system according to claim 1, which is characterized in that the housekeeping module includes environmental monitoring
Partially, intelligent electric appliance control section, intelligent aeration part and room items detection part.
6. Hospitality management system according to claim 5, which is characterized in that the environmental monitoring part includes formaldehyde sensing
Device, temperature sensor, air humidity sensor and wind direction detector, the formaldehyde sensor are used to detect the concentration of formaldehyde, institute
It states temperature sensor and is used for sensing chamber for detecting temperature in room or corridor or outdoor, the air humidity sensor
In terms of interior or outdoor humidity, the wind direction detector is for the wind direction outside sensing chamber.
7. Hospitality management system according to claim 5, which is characterized in that the intelligent electric appliance control section includes lamp control
Intelligent control, air conditioner intelligent control, audio-visual intelligent control and water heater intelligent control, the lamp control intelligent control, air conditioner intelligent
Control, audio-visual intelligent control and water heater intelligent control are integrated on a control panel.
8. Hospitality management system according to claim 5, which is characterized in that the intelligent aeration part includes driving motor
And ventilation door and window, the driving motor are used to drive the unlatching and opening and closing of the ventilation door and window.
9. Hospitality management system according to claim 5, which is characterized in that the room items detection part includes detection
Device, several receivers and Articles detecting pad, the detector and receiver are communicatively coupled by infrared signal, the reception
Device is for installing electrical equipment in the room；Articles of the Articles detecting pad for hotel to provide are detected.
10. Hospitality management system according to claim 1, which is characterized in that related service content in hotel's includes calling clothes
Business person, reservation check out, make a reservation and clean the room.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811251099.7A CN109472378A (en) | 2018-10-25 | 2018-10-25 | Hospitality management system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811251099.7A CN109472378A (en) | 2018-10-25 | 2018-10-25 | Hospitality management system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN109472378A true CN109472378A (en) | 2019-03-15 |
Family
ID=65666225
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201811251099.7A Pending CN109472378A (en) | 2018-10-25 | 2018-10-25 | Hospitality management system |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110009787A (en) * | 2019-04-11 | 2019-07-12 | 深圳市华腾物联科技有限公司 | A kind of method and apparatus of hotel management |
| CN110533817A (en) * | 2019-09-04 | 2019-12-03 | 孙永 | A kind of coding lock system based on wireless telecommunications and the coded lock with the system |
| CN112402043A (en) * | 2020-11-16 | 2021-02-26 | 浙江万里学院 | Star-level hotel electric toothbrush sharing method |
| CN112509238A (en) * | 2020-11-16 | 2021-03-16 | 浙江万里学院 | Star-level hotel tooth protection tool sharing method |
| CN112885016A (en) * | 2021-01-27 | 2021-06-01 | 淄博职业学院 | Remote control device for hotel internet of things |
| CN116011705A (en) * | 2023-03-27 | 2023-04-25 | 合肥坤语智能科技有限公司 | Hotel check-in intelligent management platform based on Internet of things |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN116011705A (en) * | 2023-03-27 | 2023-04-25 | 合肥坤语智能科技有限公司 | Hotel check-in intelligent management platform based on Internet of things |
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