CN107133736A - Intelligent hotel system and dispatching method - Google Patents

Abstract

The invention provides an intelligent hotel system and scheduling method, which relate to the technical field of hotel intelligent management, including an intelligent control system of the Internet of Things set in the hotel room, a comprehensive operation management system set in the hotel, and a hotel business set in the cloud platform, and the integrated operation management system is respectively connected with the intelligent control system of the Internet of Things and the hotel business platform. The IoT intelligent control system includes an IoT intelligent gateway and an intelligent terminal control module installed in each hotel room, and the intelligent terminal control module in each hotel room is connected to the IoT intelligent gateway in the room. The system and scheduling method provided by the present invention are based on the Internet of Things and cloud computing, and overcome the defects of traditional hotel customers such as poor occupancy experience, difficult hotel management, and difficult cost control. customer user experience.

Description

Intelligent hotel system and scheduling method

technical field

The invention relates to the technical field of hotel intelligent management, in particular to an intelligent hotel system and scheduling method.

Background technique

At present, smart tourism, also known as smart tourism, is developing rapidly, and tourists have higher and higher requirements for hotel services. With the support of new technologies such as cloud computing and the Internet of Things, through the Internet/mobile Internet, with the help of portable mobile terminal Internet access devices, actively perceive information on tourism resources, tourism economy, tourism activities, tourists, etc., and release them in a timely manner, so that People can keep abreast of this information, arrange and adjust work and travel plans in time, so as to achieve the effect of intelligent perception and convenient use of various travel information.

At present, traditional hotels mostly use the management method of checking in directly by users or booking on the website. There are technical problems such as cumbersome check-in procedures, low check-in service efficiency, and high human resource costs for hotel management; in addition, Registered users cannot remotely control the equipment in the guest room, and the hotel's intelligent service level is low.

Contents of the invention

The object of the present invention is to provide a smart hotel system and scheduling method, which can effectively improve the above problems.

Embodiments of the present invention are achieved like this:

In the first aspect, the embodiment of the present invention provides a smart hotel system, including an IoT intelligent control system set in hotel rooms, an integrated operation management system set in the hotel, and a hotel business platform set in the cloud,

The integrated operation management system is respectively connected with the intelligent control system of the Internet of Things and the hotel business platform,

The IoT intelligent control system includes an IoT intelligent gateway and an intelligent terminal control module arranged in each hotel room,

The intelligent terminal control module in each hotel room is connected to the IoT intelligent gateway in the room,

The IoT intelligent gateways in each hotel room communicate with the integrated operation management system in the hotel.

In a preferred embodiment of the present invention, the intelligent terminal control module includes at least one of the following:

Room lighting control unit, room air conditioning control unit, room curtain control unit, room smart TV control unit,

Wherein, the guest room lighting control unit is connected to the guest room lighting, and is used to control the state of the guest room lighting;

The guest room air conditioner control unit is connected to the guest room air conditioner for controlling the state of the guest room air conditioner;

The spinnable curtain control unit is connected to the curtain of the guest room, and is used to control the state of the curtain of the guest room;

The intelligent TV control unit in the guest room is connected with the intelligent TV in the guest room, and is used to control the state of the intelligent TV in the guest room.

In a preferred embodiment of the present invention, the integrated operation management system communicates with the IoT intelligent gateway in each hotel room in real time,

The integrated operation management system is used to obtain at least one of the following information in real time:

The status of each smart terminal in the room, the power consumption of the room, the temperature and humidity status in the room.

In a preferred embodiment of the present invention, the smart hotel system further includes a wearable smart device carried by a hotel attendant, and the integrated operation management system communicates with the wearable smart device,

The integrated operation management system is used to obtain service demand information sent by the hotel business platform, and send the service demand information to the wearable smart device.

In a preferred embodiment of the present invention, the wearable smart device is provided with a positioning device,

The wearable smart device is used to obtain the location of the wearable smart device in real time through the positioning device.

In a preferred embodiment of the present invention, the service demand information includes demand content and service location,

The integrated operation management system is used to find the wearable smart device closest to the service location according to the location of the wearable smart device, and send the service demand information to the wearable smart device.

In a preferred embodiment of the present invention, the smart hotel system further includes a user terminal, and the user terminal communicates with the hotel service platform,

The hotel service platform is used to obtain service demand information sent by the user terminal, and send the service demand information to the integrated operation management system.

In a preferred embodiment of the present invention, the service demand information includes electrical control instructions and room numbers,

The integrated operation management system is used to send the electrical control instruction to the IoT smart gateway in the room corresponding to the room number,

The intelligent terminal control module is used to obtain the electrical appliance control instruction sent by the IoT intelligent gateway, and control the electrical appliances in the guest room to perform corresponding work according to the electrical appliance control instruction.

In a preferred embodiment of the present invention, the smart hotel system also includes a hotel WeChat public platform and a smart hotel APP, and the user terminal communicates with the hotel business platform through the hotel WeChat public platform or the smart hotel APP. communication connection.

In the second aspect, the embodiment of the present invention also provides a smart hotel system scheduling method, the method comprising:

The integrated operation management system obtains the service demand information sent by the hotel business platform;

Obtain the location of the wearable smart device;

Finding the wearable smart device closest to the service location included in the service requirement information according to the location of the wearable smart device, and sending the service requirement information to the wearable smart device.

In the smart hotel system and scheduling method provided by the embodiments of the present invention, an intelligent gateway of the Internet of Things and an intelligent terminal control module are set in each guest room of the hotel, and then the intelligent terminal control module in each room is connected to the intelligent terminal through the intelligent gateway of the Internet of Things. The integrated operation and management system in the hotel is connected to build an Internet of Things in which all intelligent terminals in the hotel are connected to each other, and then the integrated operation and management system is connected to the hotel business platform set up in the cloud. Based on cloud computing, the tasks of Internet of Things in the hotel are assigned according to the needs of users, so as to realize the intelligent control of the intelligent terminals in the guest rooms. Compared with the traditional hotel management mode that needs to rely on a large number of manual services and cannot respond to user needs in a timely manner, such as intelligent control of electrical appliances, the smart hotel system and scheduling method provided by the present invention can optimize the distribution and management of manpower and materials in the hotel, and improve the efficiency of the hotel. The service efficiency is reduced, the cost of hotel operation is reduced, customer needs can be quickly responded to, the user experience satisfaction of customers staying in the hotel is effectively improved, and intelligent hotel operation management is realized.

Description of drawings

In order to illustrate the technical solutions of the embodiments of the present invention more clearly, the accompanying drawings used in the embodiments will be briefly introduced below. It should be understood that the following drawings only show some embodiments of the present invention, and thus It should be regarded as a limitation on the scope, and those skilled in the art can also obtain other related drawings based on these drawings without creative work.

Fig. 1 is the structural representation of the intelligent hotel system that the first embodiment of the present invention provides;

Fig. 2 is a schematic structural diagram of a smart hotel system connected with wearable smart devices provided by the first embodiment of the present invention;

3 is a schematic structural diagram of a smart hotel system connected to a user terminal provided by the first embodiment of the present invention;

Fig. 4 is a flowchart of a scheduling method for a smart hotel system according to the second embodiment of the present invention.

Icons: 100-Internet of Things intelligent control system; 120-Internet of Things intelligent gateway; 140-intelligent terminal control module; 200-integrated operation management system; 300-hotel business platform; 400-wearable smart devices; 500-user terminal; 1000 -Smart hotel system.

detailed description

In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. The components of the embodiments of the invention generally described and illustrated in the figures herein may be arranged and designed in a variety of different configurations.

Accordingly, the following detailed description of the embodiments of the invention provided in the accompanying drawings is not intended to limit the scope of the claimed invention, but merely represents selected embodiments of the invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

It should be noted that like numerals and letters denote similar items in the following figures, therefore, once an item is defined in one figure, it does not require further definition and explanation in subsequent figures.

In the description of the present invention, it should be noted that the orientations or positional relationships indicated by the terms "middle", "upper", "lower", "left", "right", "inner" and "outer" are based on the attached The orientation or positional relationship shown in the figure, or the conventional orientation or positional relationship of the invention product in use, is only for the convenience of describing the present invention and simplifying the description, rather than indicating or implying that the referred device or element must have a specific orientation, are constructed and operate in a particular orientation and therefore are not to be construed as limiting the invention. In addition, the terms "first", "second", "third", etc. are only used for distinguishing descriptions, and should not be construed as indicating or implying relative importance.

In addition, the terms "horizontal", "vertical", "overhanging" and the like do not mean that the components are absolutely horizontal or overhanging, but may be slightly inclined. For example, "horizontal" only means that its direction is more horizontal than "vertical", and it does not mean that the structure must be completely horizontal, but can be slightly inclined.

In the description of the present invention, it should also be noted that, unless otherwise clearly specified and limited, the terms "installation", "installation", "connection" and "connection" should be understood in a broad sense, for example, it may be a fixed connection, It can also be a detachable connection or an integral connection; it can be a mechanical connection or an electrical connection; it can be a direct connection or an indirect connection through an intermediary, and it can be the internal communication of two components. Those of ordinary skill in the art can understand the specific meanings of the above terms in the present invention in specific situations.

Furthermore, the terms "input", "output", "feedback", "forming" and the like are to be understood as describing an optical or electrical change or optical or electrical process. For example, "forming" only refers to the optical or electrical changes that occur after the optical signal or electrical signal passes through the component, instrument or device, so that the optical signal or the electrical signal is processed, and then the technical solution or solution is obtained. Signals needed for technical problems.

In the accompanying drawings of specific embodiments of the present invention, in order to better and more clearly describe the working principle of each component in the smart hotel system, and show the connection relationship of each part in the device, only clearly distinguish between each component The relative positional relationship of the components and structures does not constitute a limitation on the signal transmission direction, connection sequence, and the size, size, and shape of each part of the structure.

first embodiment

Please refer to FIG. 1 , the present embodiment provides a smart hotel system 1000, including an Internet of Things intelligent control system 100 set in hotel rooms, an integrated operation management system 200 set in the hotel, and a hotel business platform set in the cloud 300. The integrated operation management system 200 is connected with the IoT intelligent control system 100 and the hotel service platform 300 respectively. The IoT intelligent control system 100 includes an IoT intelligent gateway 120 and an intelligent terminal control module 140 arranged in each hotel room, and the intelligent terminal control module 140 in each hotel room and the object in the room The Internet-connected intelligent gateway 120 is connected, and the IoT intelligent gateway 120 in each hotel room communicates with the integrated operation management system 200 in the hotel.

In this embodiment, the intelligent terminal control module 140 may be an electronic device controller installed in each room of the hotel, which may include a room lighting control unit, a room air conditioning control unit, a room curtain control unit, and a room smart TV control unit. , guest room hot water supply control unit, guest room number plate display unit, guest room door lock control unit and other intelligent terminal control units, each of the intelligent terminal control units can be set on its corresponding electronic equipment or guest room In the line compartment inside the wall.

The smart terminal control unit in each guest room can control its corresponding smart terminal, for example, the room lighting control unit is connected with the room lighting to control the state of the room lighting; the room air conditioner control The unit is connected with the guest room air conditioner for controlling the state of the guest room air conditioner; the spinnable curtain control unit is connected with the guest room curtain for controlling the state of the guest room curtain; the guest room smart TV control unit is connected with the guest room smart TV , used to control the status of the smart TV in the guest room.

In this embodiment, the intelligent terminal control unit may be composed of a control circuit with a single-chip microcomputer and a relay as the core, and the single-chip microcomputer receives a control instruction issued by the general controller, and the control instruction may be a digital signal or an analog signal After the signal processing of the single chip microcomputer, the signal output port is output to the relay to realize the opening and closing of the functions of the corresponding intelligent terminal, as well as the on and off of the power supply.

It can be understood that the intelligent Internet of Things set in each room can be composed of one said Internet of Things intelligent gateway 120 as the general controller, plus a plurality of control units included in the intelligent terminal control module 140 that are arranged near the terminal Each control unit in the IoT smart gateway 120 and the smart terminal control module 140 has functions of signal input, output and processing.

The IoT intelligent gateway 120 has a programmable capability, and the software running therein can program the control logic related to most electronic devices in the guest room based on the embedded Linux system. Preferably, in addition to sending control signals to the smart terminal control module 140, the IoT smart gateway 120 also has the function of providing WIFI signal coverage inside the guest room, so that the IoT smart gateway 120 in the guest room and the smart terminal control module 140 Each control unit (that is, each electronic device) inside can be connected by wire or wirelessly.

In this embodiment, the integrated operation management system 200 communicates with the IoT smart gateway 120 in each hotel room in real time. The integrated operation management system 200 is used to obtain at least one of the following information in real time: status of each smart terminal in the guest room, power consumption of the guest room, temperature and humidity status in the guest room.

In this embodiment, the IoT smart gateway 120 can reduce the processing pressure on the central server of the comprehensive operation management system 200 inside the hotel, and at the same time have the ability to interact with information bidirectionally, and can collect the status of each electrical appliance (smart terminal) and customer status in the guest room. And send it to the integrated operation management system 200, and execute the control action according to the response after the comprehensive judgment of the information interaction between the integrated operation management system 200 and the hotel business platform 300 in the cloud. In this embodiment, the IoT intelligent gateway 120 can realize the conversion between the TCP protocol and the Zigbee protocol, and integrate the Zigbee module into the Ethernet to realize network management.

In this embodiment, preferably, the intelligent terminal device controlled by the intelligent terminal control module 140 in the guest room is built based on the Zigbee protocol and has the ability of wireless networking, which can be used in the renovation of difficult wiring or old hotels. In this embodiment, the intelligent terminal control module 140 based on the wireless protocol also has two-way communication capabilities, can receive instructions and respond, and can obtain the current status of each intelligent terminal device in the room and send it to the IoT intelligent gateway 120, which improves the efficiency of the Internet of Things. The accuracy and effectiveness of the control instructions issued by the IoT smart gateway 120.

In this embodiment, preferably, the IoT smart gateway 120 may also have a control command display function, so as to facilitate users to directly issue control commands to the IoT smart gateway 120 and receive feedback of related information. For example, a touch screen set on a wall of a guest room or a bedside table, which is easy for the user to operate, can be connected to the smart gateway 120 of the Internet of Things, and a plurality of virtual buttons are set on it.

In this embodiment, the control of the electronic equipment in the guest room through the virtual keys on the touch screen connected to the smart terminal control module 140 may include but not limited to the following several implementations:

There is a "Do Not Disturb" button in the room. After the user presses the button, both inside and outside the room will display the Do Not Disturb state. In this state, when the doorbell button outside the door is pressed, the doorbell will not ring. The Do Not Disturb label will flash to remind visitors not to disturb. Press "Do Not Disturb" or "Please Clean" again to cancel the Do Not Disturb status for this room.

There is a "Please Clean" button in the room. After pressing the button, the room enters the "Please Clean" state on the touch screen in the room and the display screen outside the room door, prompting the staff to clean the room; press it again Press "Please Clean" or "Do Not Disturb" to cancel the "Please Clean" status of the room.

There is a "Please wait" button in the room, which is installed in the bathroom and the bedside respectively. After pressing the button, the touch screen in the room and the display screen outside the room door will simultaneously display that the room has entered the "Please wait" state. Remind the guests outside the door to wait for a while; if the door is open, after pressing "please wait", the "please wait" button inside and outside the door will flash quickly for 2 seconds, and then automatically turn off, reminding the user that the function is abnormal; press again Press "Please wait" or "Please clean" to cancel the "Please wait" status of the room.

The bathroom provides an SOS request switch. When the guest sends an SOS request, the system will directly send the SOS request to the front desk for display; after the SOS alarm is triggered, only the waiter holding the special key can release the alarm state.

In particular, when the guest inserts the key card in the room, the display screen outside the door will show that the room is occupied.

It can be understood that the touch screen in the guest room in this embodiment can also be replaced by a smart TV in the guest room. Preferably, through the service control interface provided by the smart TV, the initiation and cancellation of various service signals can be directly realized. The supported service signals include call request, cleaning request, check-out, do not disturb, SOS, wait, laundry, luggage Handling, meal delivery service, food tray collection, etc., can be operated through the touch screen of the smart TV or the physical buttons on the remote control. In addition, it is also possible to directly provide users with the control of the buttons and switches in the above-mentioned solutions through the physical buttons set on the bedside or wall of the guest room.

In this embodiment, the hotel business platform 300 may have the following functions: hotel room reservation management, membership management, fee settlement, docking with the hotel comprehensive operation guarantee system, and transmission of customer control signals to hotel room smart devices.

Please refer to FIG. 2 , in this embodiment, the smart hotel system 1000 also includes a wearable smart device 400 carried by the hotel waiter, the integrated operation management system 200 is connected to the wearable smart device 400 by communication, and the integrated The operation management system 200 is used to acquire the service demand information sent by the hotel business platform 300 , and send the service demand information to the wearable smart device 400 . Preferably, the wearable smart device 400 is provided with a positioning device, which can obtain the current position of the wearable smart device 400 in real time through the positioning device. The positioning device can be a GPS positioning module, which can obtain the real-time wearable The location and movement track of the waiter of the wearable smart device 400 in the hotel.

In this embodiment, the service demand information includes demand content and service location. The demand content represents the specific content of the service demand put forward by the customer on the hotel business platform 300, such as room cleaning, meal reservation, emergency help and other requests that require staff to provide manual services; the service location is the customer's need to provide The specific location of the manual service can be the room number, or the real-time location of the customer through GPS positioning.

In this embodiment, the integrated operation management system 200 can find the wearable smart device 400 closest to the service location according to the location of the wearable smart device 400, and send the service demand information to the wearable smart device 400. Wearing the smart device 400, the customer's service needs are promptly notified to the room attendant closest to the room, so as to provide customers with fast and high-quality services.

Please refer to FIG. 3 , in this embodiment, the smart hotel system 1000 further includes a user terminal 500 , and the user terminal 500 is connected to the hotel service platform 300 by communication. The hotel business platform 300 can obtain service demand information sent by customers through the user terminal 500 , and send the service demand information to the integrated operation management system 200 .

In this embodiment, in order to enable customers not only to apply for manual services on the hotel business platform 300, but also to realize remote control of the electrical appliances in the guest room without being in the guest room, preferably, the service demand information may also include electrical appliances Control instruction and room number. The integrated operation management system 200 can send the electrical appliance control command to the IoT smart gateway 120 in the room corresponding to the room number, and then the IoT smart gateway 120 sends the command to the smart terminal control module 140. The electrical appliance control instruction is used to control the electrical appliances in the guest room to perform corresponding work according to the electrical appliance control instruction.

In this embodiment, the user terminal 500 may be a tablet computer provided by the hotel, or a mobile terminal such as a customer's own mobile phone.

In this embodiment, the smart hotel system 1000 may also include a hotel WeChat public platform and a smart hotel APP. Both the hotel WeChat public platform and the smart hotel APP can be developed by the hotel itself to facilitate user operation. The user terminal 500 communicates with the hotel service platform 300 through the hotel WeChat public platform or the smart hotel APP, so that customers can It is also possible to apply for various service requirements on the hotel business platform 300 without logging in to the hotel's official website or operating the hotel system.

In this embodiment, in particular, the staff can also display the room status information of all guest rooms in the hotel, the status of whether the guest rooms are unoccupied, cardholder identity information, and request cleaning status through the host display screen of the integrated operation management system 200. , alarm, check-out status display, etc. When there is an emergency service request in the guest room, the front desk software prompts the front desk management personnel to deal with it as soon as possible through a bullet box and a sound alarm.

The display screen of the integrated operation management system 200 can be set at the front desk, and the front desk management personnel can observe the temperature status of all rooms, the temperature setting status of all rooms, the temperature setting and mode setting of all rooms through the front desk computer. In this embodiment, the integrated operation management system 200 can accept the room status change of the hotel business platform 300, that is, the PMS software, and automatically control the air-conditioning action of the guest room.

In this embodiment, the connection between various components in the smart hotel system 1000 can be realized through the wireless Internet.

The intelligent hotel system 1000 provided by the present invention is reasonable in design, easy to use, and low in cost, can realize all-round intelligent control of hotel rooms, create a comfortable check-in environment for guests and provide intelligent and humanized services, and can meet various requirements. level of customer needs. The all-cloud hotel operation model can effectively save the hotel's operating costs, improve the efficiency of hotel services, and provide reliable technical support for the long-term development of the hotel.

second embodiment

Please refer to Fig. 4, the present embodiment provides a kind of intelligent hotel system dispatching method, described method comprises:

Step S700: the integrated operation management system obtains the service demand information sent by the hotel business platform;

Step S710: Obtain the location of the wearable smart device;

Step S720: Find the wearable smart device closest to the service location included in the service requirement information according to the location of the wearable smart device, and send the service requirement information to the wearable smart device.

To sum up, the smart hotel system and dispatching method provided by the embodiment of the present invention set the Internet of Things smart gateway and the smart terminal control module in each guest room of the hotel, and then connect the smart terminal control module in each room through The Internet of Things intelligent gateway is connected to the comprehensive operation management system in the hotel to build the Internet of Things in which the various intelligent terminals in the hotel are connected to each other, and then connect the comprehensive operation management system to the hotel business platform set up in the cloud. The user requirements obtained by the hotel business platform are based on cloud computing to allocate the tasks of the Internet of Things in the hotel, and realize the intelligent control of the intelligent terminals in the guest rooms. Compared with the traditional hotel management mode that needs to rely on a large number of manual services and cannot respond to user needs in a timely manner, such as intelligent control of electrical appliances, the smart hotel system and scheduling method provided by the present invention can optimize the distribution and management of manpower and materials in the hotel, and improve the efficiency of the hotel. The service efficiency is reduced, the cost of hotel operation is reduced, customer needs can be quickly responded to, the user experience satisfaction of customers staying in the hotel is effectively improved, and intelligent hotel operation management is realized. The above descriptions are only preferred embodiments of the present invention, and are not intended to limit the present invention. For those skilled in the art, the present invention may have various modifications and changes. Any modifications, equivalent replacements, improvements, etc. made within the spirit and principles of the present invention shall be included within the protection scope of the present invention.

Claims (10)

1. a kind of intelligent hotel system, it is characterised in that including be arranged in hotel guest room Internet of Things intelligence control system, The comprehensive operation managing system that is arranged inside hotel and the hotel business platform for being arranged at high in the clouds,

The comprehensive operation managing system is connected with the Internet of Things intelligence control system and the hotel business platform respectively,

The Internet of Things intelligence control system includes the intelligent networking gateway and intelligent terminal being arranged in each hotel guest room Control module,

The intelligent terminal control module in each hotel guest room and the intelligent networking gateway connection in the guest room,

The intelligent networking gateway in each hotel guest room is communicated to connect with the comprehensive operation managing system in hotel.

2. intelligent hotel system according to claim 1, it is characterised in that the intelligent terminal control module include with Under at least one：

Guest room light control unit, guest room conditioning control unit, guest room curtain control unit, guest room intelligent television control unit,

Wherein, the guest room light control unit and Guest room lamp light connects, the state for controlling the guest room light；

Guest room conditioning control unit and guest room the air-conditioning connection, the state for controlling the guest room air-conditioning；

It is described to spin curtain control unit and the connection of guest room curtain, the state for controlling the guest room curtain；

The guest room intelligent television control unit and the connection of guest room intelligent television, the shape for controlling the guest room intelligent television State.

3. intelligent hotel system according to claim 1, it is characterised in that the comprehensive operation managing system with it is each The intelligent networking gateway real-time Communication for Power in hotel guest room,

The comprehensive operation managing system is used to obtain following at least one information in real time：

Each intelligent terminal state in guest room, the electric power in guest room, temperature and humidity state in guest room.

4. intelligent hotel system according to claim 1, it is characterised in that also including wearing that hotel staff is carried Smart machine, the comprehensive operation managing system and the wearable smart device communication connection are worn,

The comprehensive operation managing system is used to obtain the service requirement information sent by the hotel business platform, and will be described Service requirement information is sent to the wearable smart machine.

5. intelligent hotel system according to claim 4, it is characterised in that the wearable smart machine is provided with fixed Position device,

The wearable smart machine is used for the position for obtaining the wearable smart machine in real time by the positioner.

6. intelligent hotel system according to claim 5, it is characterised in that the service requirement information is included in demand Hold and service location,

The comprehensive operation managing system is used to be found with the service location most according to the position of the wearable smart machine Close wearable smart machine, and the service requirement information is sent to the wearable smart machine.

7. intelligent hotel system according to claim 1, it is characterised in that also including user terminal, the user is whole End and hotel business Platform communication connection,

The hotel business platform is used to obtaining the service requirement information that is sent by the user terminal, and by the demand for services Information is sent to the comprehensive operation managing system.

8. intelligent hotel system according to claim 7, it is characterised in that the service requirement information includes electrical equipment control System instruction and guest room numbering,

The comprehensive operation managing system is used to electrical equipment control instruction being sent in the corresponding guest room of the guest room numbering The intelligent networking gateway,

The intelligent terminal control module is used to obtain the electrical equipment control instruction sent by the intelligent networking gateway, and The electrical equipment in control guest room is instructed to perform relevant work according to the electrical equipment control.

9. intelligent hotel system according to claim 7, it is characterised in that also including hotel's wechat public platform and intelligence Energy hotel APP, the user terminal passes through hotel's wechat public platform or the intelligent hotel APP and the hotel business Platform communication is connected.

10. a kind of intelligent hotel system dispatching method, it is characterised in that methods described includes：

Comprehensive operation managing system obtains the service requirement information sent by hotel business platform；

Obtain the position of wearable smart machine；

Find closest with the service location that is included in the service requirement information according to the position of the wearable smart machine Wearable smart machine, and the service requirement information is sent to the wearable smart machine.