CN109327317A - Maintaining method, the apparatus and system of storage system - Google Patents
Maintaining method, the apparatus and system of storage system Download PDFInfo
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- CN109327317A CN109327317A CN201710623593.0A CN201710623593A CN109327317A CN 109327317 A CN109327317 A CN 109327317A CN 201710623593 A CN201710623593 A CN 201710623593A CN 109327317 A CN109327317 A CN 109327317A
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- Prior art keywords
- attended operation
- user
- storage system
- information
- maintenance event
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
Abstract
The embodiment of the present application provides a kind of maintaining method of storage system, apparatus and system.The maintaining method of the application storage system, comprising: receive the mark of the maintenance event of user's input；The information of the embodiment of maintenance event corresponding with the mark is pushed to the user according to the mark of the maintenance event, the embodiment of the maintenance event includes at least one attended operation；The corresponding attended operation of each attended operation is sent to the storage system and monitors notification message, and each attended operation monitoring notification message monitors the attended operation according to notification message starting for the storage system；Receive the result for each attended operation that the storage system returns；Determine that the user is correctly completed the maintenance event according to the result of each attended operation.The embodiment of the present application can promote the validity and accuracy of maintenance.
Description
Technical field
The invention relates to computer technology more particularly to a kind of maintaining methods of storage system, apparatus and system.
Background technique
Storage system refers to various storage equipment, control unit and the management information in computer by storage program and data
System composed by the equipment and algorithm of scheduling.
Storage system in the process of running, after detecting that equipment fault, operating mistake occur, notifies to transport by report and alarm
Dimension personnel.Before operation maintenance personnel is safeguarded, a large amount of operation manual of first learning and memory is needed, grasp storage O&M is relevant and know
Know.In operation, operation maintenance personnel is due to remembering deviation, and is easy to produce maloperation, causes secondary disaster.The above problem is led
It has caused the O&M threshold of storage system relatively high, has needed to cultivate the O&M engineer of profession.
Summary of the invention
The embodiment of the present application provides a kind of maintaining method of storage system, apparatus and system, to promote the validity of maintenance
And accuracy.
In a first aspect, the embodiment of the present application provides a kind of maintaining method of storage system, comprising: receive the dimension of user's input
The mark of shield event；The embodiment of maintenance event corresponding with the mark is pushed to the user according to the mark of the maintenance event
Information, the embodiment of the maintenance event includes at least one attended operation, and the information of at least one attended operation is used for
The user executes the attended operation to storage system according to the information, to complete the maintenance event；It is sent to the storage system every
The corresponding attended operation of a attended operation monitors notification message, and each attended operation monitoring notification message is used for the storage system root
Start according to the notification message and monitors the attended operation；Receive the result of each attended operation of storage system return；According to every
The result of a attended operation determines that the user is correctly completed the maintenance event.
The information that attended operation is provided a user by terminal may be implemented in this implementation, and user is without study and note
Recall a large amount of data, the information of the attended operation provided according to terminal can complete maintenance event, improve the effective of maintenance
Property and accuracy.Also, storage system is monitored each attended operation, and returns result to terminal, thus by user
Malfunction elimination work be limited within single operation, save the workload in maintenance process.
With reference to first aspect, in a kind of possible implementation of first aspect, the knot according to each attended operation
Fruit determines that the user is correctly completed the maintenance event, comprising: generates warning information, alarm letter according to the result of the attended operation
Breath includes at least one of attended operation Defect Indication information and attended operation indicating risk information；The alarm is pushed to the user
Information, the warning information are used to indicate the user and correct attended operation according to the warning information.
This implementation, generates warning information according to the result of attended operation, pushes warning information to user, so that
User can correct attended operation in time.
With reference to first aspect or any possible implementation of first aspect, in the alternatively possible of first aspect
In implementation, this method further include: monitor whether the maintenance event executes completion；If the maintenance event executes completion, root
The correlating event of the maintenance event is determined according to the incidence relation of maintenance event；The embodiment of the correlating event is pushed to the user
Information.
With reference to first aspect or any possible implementation of first aspect, in the alternatively possible of first aspect
In implementation, before the mark of the maintenance event of reception user input, this method further include: send the use to storage system
The identity information at family, the identity information execute user identity effect process for storage system.
This implementation can promote the maintenance safety of storage system.
With reference to first aspect or any possible implementation of first aspect, in the alternatively possible of first aspect
In implementation, the information of at least one attended operation includes any one of text, picture, audio and video or its group
It closes.
Second aspect, the embodiment of the present application provide a kind of maintaining method of storage system, comprising: receive the dimension that terminal is sent
Shield operates corresponding attended operation and monitors notification message；Notification message starting, which is monitored, according to the attended operation monitors maintenance behaviour
Make；To terminal transmission attended operation as a result, the result of the attended operation determines user just for the terminal according to the result
Really complete maintenance event.
The third aspect, the embodiment of the present application provide a kind of terminal, which, which has, realizes terminal in above method embodiment
The function of behavior.The function can also execute corresponding software realization by hardware realization by hardware.The hardware is soft
Part includes one or more modules corresponding with above-mentioned function.
Fourth aspect, the embodiment of the present application provide a kind of terminal, comprising: processor, memory and communication interface；The storage
Device is for storing computer executed instructions, and when the terminal operating, the computer which executes memory storage is held
Row instruction, so that the terminal executes the maintaining method of the storage system such as above-mentioned first aspect any one.
5th aspect, the embodiment of the present application provides a kind of computer readable storage medium, for being stored as above-mentioned terminal
Computer software instructions used execute computer in above-mentioned first aspect and appoint when run on a computer
The maintaining method of the storage system of meaning one.
6th aspect, the embodiment of the present application provides a kind of computer program product comprising instruction, when it is in computer
When upper operation, computer is allowed to execute the maintaining method of the storage system of any one of above-mentioned first aspect.
In addition, third aspect technical effect brought by any design method into the 6th aspect can be found in first aspect
Technical effect brought by middle different designs mode, details are not described herein again.
7th aspect, the embodiment of the present application provide a kind of storage system, which, which has, realizes that the above method is implemented
The function of storage system behavior in example.The function it is real can also to execute corresponding software by hardware realization by hardware
It is existing.The hardware or software include one or more modules corresponding with above-mentioned function.
Eighth aspect, the embodiment of the present application provide a kind of storage system, comprising: processor, memory and communication interface；It should
Memory is for storing computer executed instructions, and when storage system operation, which executes the meter of memory storage
Calculation machine executes instruction, so that the storage system executes the maintaining method of the storage system such as above-mentioned second aspect any one.
9th aspect, the embodiment of the present application provides a kind of computer readable storage medium, for being stored as above-mentioned storage
Computer software instructions used in system allow computer to execute above-mentioned second aspect when run on a computer
Any one of storage system maintaining method.
Tenth aspect, the embodiment of the present application provides a kind of computer program product comprising instruction, when it is in computer
When upper operation, computer is allowed to execute the maintaining method of the storage system of any one of above-mentioned second aspect.
Tenth on the one hand, and the embodiment of the present application provides a kind of maintenance system of storage system, the maintenance of the storage system
System includes the terminal as described in any one of first aspect and the storage system as described in second aspect.
Maintaining method, the apparatus and system of the embodiment of the present application storage system receive the maintenance of user's input by terminal
The mark of event, terminal push the letter of the embodiment of maintenance event corresponding with mark according to the mark of maintenance event to user
Breath, the embodiment of maintenance event include at least one attended operation, and user is according to the information of at least one attended operation to depositing
Storage system executes attended operation, and terminal sends the corresponding attended operation monitoring notice of each attended operation to the storage system and disappears
Breath, storage system monitor notification message starting according to each attended operation and monitor the attended operation, and storage system is by each dimension
The result of shield operation is sent to terminal, and terminal determines that user is correctly completed the maintenance thing according to the result of each attended operation
Part, so that the information for providing a user attended operation by terminal is realized, according to the information for the attended operation that terminal provides
To complete maintenance event, the validity and accuracy of maintenance are improved.
Detailed description of the invention
Fig. 1 is a kind of schematic diagram of application scenarios of the embodiment of the present application；
Fig. 2 is a kind of flow chart of the maintaining method of storage system of the embodiment of the present application；
Fig. 3 is the flow chart of the maintaining method of another storage system of the embodiment of the present application；
Fig. 4 is a kind of structural schematic diagram of terminal of the embodiment of the present application；
Fig. 5 is a kind of structural schematic diagram of storage system of the embodiment of the present application.
Specific embodiment
To keep the purposes, technical schemes and advantages of the embodiment of the present application clearer, below in conjunction with the embodiment of the present application
In attached drawing, the technical scheme in the embodiment of the application is clearly and completely described.
Fig. 1 is a kind of schematic diagram of application scenarios of the embodiment of the present application, as shown in Figure 1, the application scenarios of the present embodiment can
To include: terminal, media server and storage system, wherein terminal is connect by communication network with media server, the media
Server is used to provide the information of attended operation for terminal, and the information of the attended operation may include following any one or its group
Close: text, picture and video, terminal and storage system communicate to connect, can be with by the maintaining method of the storage system of the application
Realize, terminal from storage system receive attended operation that storage system returns as a result, according to the result of attended operation to storage
System sends a warning message or prompt information, so that user corrects in time or adjustment and maintenance operation, and then is correctly completed dimension
Shield event.Wherein, storage system can specifically include upper layer operation interface and bottom storage hardware equipment.
Terminal involved in the application refers to the equipment (device) for providing a user voice and/or data connectivity, including
Wireless terminal or catv terminal.Wireless terminal can be the handheld device with wireless connecting function or be connected to wireless tune
Other processing equipments of modulator-demodulator, the mobile terminal communicated through wireless access network with one or more core nets.For example,
Wireless terminal can be mobile phone (or being " honeycomb " phone) and the computer with mobile terminal.For another example, wireless terminal
Be also possible to portable, pocket, hand-held, built-in computer or vehicle-mounted mobile device.For another example, wireless terminal can be with
For a part of user equipment (User Equipment, abbreviation UE).
"and/or", describes the incidence relation of affiliated partner, indicates may exist three kinds of relationships, can be with for example, A and/or B
Indicate: individualism A exists simultaneously A and B, these three situations of individualism B.
The specific implementation of the maintaining method of the storage system of the application may refer to the specific explanations of following embodiments
Explanation.
Fig. 2 is a kind of flow chart of the maintaining method of storage system of the embodiment of the present application, as shown in Fig. 2, the present embodiment
Method may include:
Step 101, terminal receive the mark of the maintenance event of user's input.
Wherein, user refers to the operation maintenance personnel safeguarded to storage system.When faulty generation in storage system, fortune
Dimension personnel can input the mark of maintenance event in the terminal, correctly to be safeguarded to storage system.Maintenance event specifically may be used
To include modification IP address, modification gateway etc., the mark of the maintenance event refers specifically to the information for distinguishing different maintenance events,
Its title that can be maintenance event is also possible to numerical chracter, and the corresponding maintenance event of a numerical chracter can root
Flexible setting is carried out according to demand.
Step 102, terminal push maintenance corresponding with the mark to the user according to the mark of the maintenance event
The information of the embodiment of event.
The embodiment of the maintenance event includes at least one attended operation, the information of at least one attended operation
The attended operation is executed to storage system according to the information for the user, to complete the maintenance event.
Wherein, it is corresponding with the mark in the display screen display of terminal after terminal receives the mark of the maintenance event
Maintenance event embodiment information so that user can get dimension corresponding with the mark by the terminal
The information of the embodiment of shield event.
Wherein, the embodiment of a maintenance event may include one or more attended operation.
When the embodiment of a maintenance event includes multiple attended operations, a kind of achievable mode, terminal is according to dimension
The mark of shield event can show first attended operation, and user executes first attended operation, and terminal is returned according to storage system
First attended operation returned as a result, show next attended operation, and so on, until being correctly completed the maintenance event
Embodiment in all attended operation.The achievable mode of another kind, terminal can show this according to the mark of maintenance event
All attended operations in maintenance event, user's one attended operation of every execution, the maintenance that terminal is returned according to storage system
The attended operation of the result dynamic adjustment display of operation, so that being correctly completed the maintenance event.
Wherein, the information of the embodiment of above-mentioned maintenance event can be terminal local storage, be also possible to terminal from
It is obtained in media server, flexible setting can be carried out according to demand.
Step 103, terminal send the corresponding attended operation of each attended operation to the storage system and monitor notification message.
Each attended operation monitoring notification message is for the storage system according to notification message starting monitoring
Attended operation.
Wherein, the corresponding attended operation of each attended operation that storage system receives that terminal is sent monitors notification message.It deposits
Storage system monitors the attended operation according to the corresponding attended operation monitoring notification message starting of each attended operation.
Step 104, storage system monitor notification message starting monitoring and maintenance operation according to attended operation.
Step 105, storage system return to the result of each attended operation to terminal.
Wherein, terminal receives the result for each attended operation that storage system returns.
Step 106, terminal determine that the user is correctly completed the maintenance event according to the result of each attended operation.
Specifically, terminal can adjust next attended operation according to the result dynamic of one or more attended operations, into
And to be correctly completed maintenance event.For example, the embodiment of maintenance event includes attended operation A and attended operation B, when
When user is not performing properly attended operation A, terminal can prompt user to execute attended operation again according to the result of attended operation A
A, i.e., second attended operation is still attended operation A, so that user is correctly completed maintenance event.
Optionally, the above method can also include: whether maintenance event described in terminal monitoring executes completion；If the maintenance
Event executes completion, then terminal determines the correlating event of the maintenance event according to the incidence relation of maintenance event；Terminal is to institute
State the information that user pushes the embodiment of the correlating event.
For example, maintenance event is configuration IP address, then the correlating event of the maintenance event is configuration gateway.
Optionally, before above-mentioned steps 101, the maintaining method of the storage system of the present embodiment can also include: terminal to
Storage system sends the identity information of the user, and the identity information executes user identity effect process for storage system.
Storage system receives the identity information for the user that terminal is sent.Specifically, wifi module has can be set in storage system, terminal is logical
It crosses wifi module and storage system is established and communicated to connect, and then complete user identity effect, after the success of user identity effect, hold
Row step 101.
Optionally, the information of at least one attended operation may include text, picture, it is any one in audio and video
Or combinations thereof.User is made to know maintenance by any one or more form of expression in text, picture, audio and video
The specific embodiment of operation.
The present embodiment receives the mark of the maintenance event of user's input by terminal, and terminal is according to the mark of maintenance event
The information of the embodiment of maintenance event corresponding with mark is pushed to user, the embodiment of maintenance event includes at least one
Attended operation, user execute attended operation to storage system according to the information of at least one attended operation, and terminal is to the storage
System sends the corresponding attended operation of each attended operation and monitors notification message, and storage system monitors logical according to each attended operation
Know the message initiated monitoring attended operation, storage system sends the result of each attended operation to terminal, and terminal is according to every
The result of a attended operation determines that user is correctly completed the maintenance event, provides a user maintenance behaviour by terminal to realize
The information of work can complete maintenance event according to the information of attended operation that terminal provides, improve maintenance validity and
Accuracy.
Also, storage system is monitored each attended operation, and returns result to terminal, thus by the event of user
Barrier investigation work is limited within single operation, saves the workload in maintenance process.
A specific embodiment is used below, and the technical solution of embodiment of the method shown in Fig. 2 is described in detail.
Fig. 3 is the flow chart of the maintaining method of another storage system of the embodiment of the present application, as shown in figure 3, this implementation
Example method may include:
Step 201, terminal receive the mark of the maintenance event of user's input.
Step 202, terminal push maintenance corresponding with the mark to the user according to the mark of the maintenance event
The information of one attended operation of event.
The embodiment of the maintenance event includes at least one attended operation, and terminal first can push a dimension to user
The information of operation is protected, the information of at least one attended operation executes storage system according to the information for the user
The attended operation.
Step 203, terminal send the corresponding attended operation of an attended operation to the storage system and monitor notification message.
Attended operation monitors notification message and monitors the maintenance according to notification message starting for the storage system
Operation.
Step 204, storage system start monitoring and maintenance operation according to notification message.
Step 205, storage system return to the result of attended operation to terminal.
Step 206, terminal determine whether there is risk or mistake according to the result of attended operation, when there are risk,
Step 207 is executed, when there is an error, executes step 208, when result is correct, executes step 211.
Step 207, terminal generate attended operation indicating risk information, and show the attended operation indicating risk information.
Wherein, terminal provides a user selection function key while showing the attended operation indicating risk information, so that
User chooses whether to correct.
Step 208, terminal generate attended operation Defect Indication information, and show the attended operation Defect Indication information.
Wherein, terminal provides a user selection function key while showing the attended operation Defect Indication information, so that
User chooses whether to correct.
Step 209, terminal judge whether user selects to correct, if so, 2101 are thened follow the steps, if it is not, thening follow the steps
211。
Terminal is triggered according to the function key of user, to judge whether user selects to correct.
Step 2101, terminal send attended operation amendment monitoring notification message to storage system.
Step 2102, storage system correct the amendment of monitoring notification message starting monitoring and maintenance operation according to attended operation.
In this step, storage system can return to the modified result of attended operation to terminal with as described above.If
Correction result is correct, thens follow the steps 211.
Step 211, terminal send the corresponding attended operation of next attended operation to storage system and monitor notification message.
Wherein, the follow-up process of next attended operation and the process of above-mentioned steps are identical, and details are not described herein again.
The present embodiment receives the mark of the maintenance event of user's input by terminal, and terminal is according to the mark of maintenance event
The information of the embodiment of maintenance event corresponding with mark is pushed to user, the embodiment of maintenance event includes at least one
Attended operation, user execute attended operation to storage system according to the information of at least one attended operation, and terminal is to the storage
System sends the corresponding attended operation of each attended operation and monitors notification message, and storage system monitors logical according to each attended operation
Know the message initiated monitoring attended operation, storage system sends the result of each attended operation to terminal, and terminal is according to every
The result of a attended operation determines that user is correctly completed the maintenance event, provides a user maintenance behaviour by terminal to realize
The information of work, user are not necessarily to a large amount of data of learning and memory, and the information of the attended operation provided according to terminal can be completed
Maintenance event reduces the O&M threshold of storage system, reduces maintenance cost, while improving the validity of maintenance and accurate
Property.
Also, storage system is monitored each attended operation, and returns result to terminal, thus by the event of user
Barrier investigation work is limited within single operation, saves the workload in maintenance process.
Also, the method for this implementation can provide guidance accurate, abundant for each attended operation of operation maintenance personnel.
Fig. 4 is a kind of structural schematic diagram of terminal of the embodiment of the present application, as shown in figure 4, the device of the present embodiment can wrap
It includes: receiving module 11, processing module 12 and sending module 13, wherein receiving module 11 is used to receive the maintenance thing of user's input
The mark of part, processing module 12 are used to push dimension corresponding with the mark to the user according to the mark of the maintenance event
The information of the embodiment of shield event, the embodiment of the maintenance event include at least one attended operation, and described at least one
The information of a attended operation executes the attended operation to storage system according to the information for the user, described in completing
Maintenance event, sending module 13 are used to send the corresponding attended operation monitoring notice of each attended operation to the storage system and disappear
Breath, each attended operation monitoring notification message monitor the maintenance according to notification message starting for the storage system and grasp
Make, receiving module 11 be also used to receive each attended operation that the storage system returns as a result, processing module 12 is also used to
Determine that the user is correctly completed the maintenance event according to the result of each attended operation.
Optionally, the processing module 12 is used to determine that the user is correctly completed institute according to the result of each attended operation
Maintenance event is stated, may include: that warning information is generated according to the result of the attended operation, the warning information includes maintenance behaviour
Make at least one of Defect Indication information and attended operation indicating risk information；The warning information, institute are pushed to the user
It states warning information and is used to indicate the user according to warning information amendment attended operation.
Optionally, the processing module 12 is also used to: monitoring whether the maintenance event executes completion；If the maintenance thing
Part executes completion, then the correlating event of the maintenance event is determined according to the incidence relation of maintenance event；It is pushed to the user
The information of the embodiment of the correlating event.
Optionally, the sending module 13 is also used to: the identity information of the user, the identity are sent to storage system
Information executes user identity effect process for storage system.
Optionally, the information of at least one attended operation include any one of text, picture, audio and video or
A combination thereof.
The device of the present embodiment, can be used for executing it is above-mentioned shown in embodiment of the method technical solution, realization principle and
Technical effect is similar, and details are not described herein again.
Fig. 5 is a kind of structural schematic diagram of storage system of the embodiment of the present application, as shown in figure 5, the storage of the present embodiment
System may include: receiving module 21, processing module 22 and sending module 23, which is used to receive terminal transmission
The corresponding attended operation of attended operation monitors notification message, which is used to be disappeared according to attended operation monitoring notice
Breath starting monitors the attended operation, which is used for terminal transmission attended operation as a result, the maintenance
The result of operation determines that user is correctly completed maintenance event according to the result for the terminal.
The device of the present embodiment can be used for executing the technical solution of above method embodiment, realization principle and technology
Effect is similar, and details are not described herein again.
It, can also be with it should be noted that the receiving module 11 in the embodiment of the present application can be corresponding with the receiver of terminal
The transceiver of counterpart terminal.Sending module 13 can be corresponding with the transmitter of terminal, can also be with the transceiver of counterpart terminal.Processing
Module 12 can be corresponding with the processor of terminal, and processor can be a central processing unit (Central here
Processing Unit, CPU) or specific integrated circuit (Application Specific Integrated
Circuit, ASIC), or complete to implement one or more integrated circuits of the embodiment of the present application.Terminal can also include storage
Device, code, the memory-aided instruction code of processor tune control the reception in the embodiment of the present application to memory for storing instruction
Module 11 and sending module 13 execute aforesaid operations.
It should be noted that the sending module 23 in the embodiment of the present application can be corresponding with the transmitter of storage system,
The transceiver of storage system can be corresponded to.Receiving module 21 can be corresponding with the receiver of storage system, can also correspond to storage
The transceiver of system.Processing module 22 can be corresponding with the processor of storage system, and processor can be a CPU here, or
Person is ASIC, or completes to implement one or more integrated circuits of the embodiment of the present application.Storage system can also include storage
Device, code, the memory-aided instruction code of processor tune control the reception in the embodiment of the present application to memory for storing instruction
Module 21 and sending module 23 execute aforesaid operations.
The embodiment of the present application also provides a kind of maintenance system of storage system, and the specific structure of the maintenance system may refer to
Embodiment illustrated in fig. 1, wherein terminal can use the structure of embodiment illustrated in fig. 4, and storage system can be using real shown in Fig. 5
The structure of example is applied, accordingly, the technical solution of any one of Fig. 2~Fig. 3 embodiment, realization principle and skill can be executed
Art effect is similar, and details are not described herein again.
Those of ordinary skill in the art will appreciate that: realize that all or part of the steps of above-mentioned each method embodiment can lead to
The relevant hardware of program instruction is crossed to complete.Program above-mentioned can be stored in a computer readable storage medium.The journey
When being executed, execution includes the steps that above-mentioned each method embodiment to sequence；And storage medium above-mentioned include: ROM, RAM, magnetic disk or
The various media that can store program code such as person's CD.
Finally, it should be noted that the above various embodiments is only to illustrate the technical solution of the application, rather than its limitations；To the greatest extent
Pipe is described in detail the application referring to foregoing embodiments, those skilled in the art should understand that: its according to
So be possible to modify the technical solutions described in the foregoing embodiments, or to some or all of the technical features into
Row equivalent replacement；And these are modified or replaceed, each embodiment technology of the application that it does not separate the essence of the corresponding technical solution
The range of scheme.
Claims (13)
1. a kind of maintaining method of storage system characterized by comprising
Receive the mark of the maintenance event of user's input；
The embodiment of corresponding with mark maintenance event is pushed to the user according to the mark of the maintenance event
Information, the embodiment of the maintenance event include at least one attended operation, and the information of at least one attended operation is used
The attended operation is executed to storage system according to the information in the user, to complete the maintenance event；
The corresponding attended operation of each attended operation, which is sent, to the storage system monitors notification message, each attended operation monitoring
Notification message monitors the attended operation according to notification message starting for the storage system；
Receive the result for each attended operation that the storage system returns；
Determine that the user is correctly completed the maintenance event according to the result of each attended operation.
2. the method according to claim 1, wherein the result according to each attended operation determines the use
Family is correctly completed the maintenance event, comprising:
According to the result of the attended operation generate warning information, the warning information include attended operation Defect Indication information and
At least one of attended operation indicating risk information；
The warning information is pushed to the user, the warning information is used to indicate the user and repairs according to the warning information
Positive attended operation.
3. the method according to claim 1, wherein the method also includes:
Monitor whether the maintenance event executes completion；
If the maintenance event executes completion, the association thing of the maintenance event is determined according to the incidence relation of maintenance event
Part；
The information of the embodiment of the correlating event is pushed to the user.
4. method according to any one of claims 1 to 3, which is characterized in that the maintenance event for receiving user's input
Mark before, the method also includes:
The identity information of the user is sent to storage system, the identity information executes user identity effect for storage system
Process.
5. method according to any one of claims 1 to 3, which is characterized in that the information of at least one attended operation
Including any one of text, picture, audio and video or combinations thereof.
6. a kind of maintaining method of storage system characterized by comprising
It receives the corresponding attended operation of attended operation that terminal is sent and monitors notification message；
Notification message starting, which is monitored, according to the attended operation monitors the attended operation；
To terminal transmission attended operation as a result, the result of the attended operation is true according to the result for the terminal
Determine user and is correctly completed maintenance event.
7. a kind of terminal characterized by comprising
Receiving module, the mark of the maintenance event for receiving user's input；
Processing module, for pushing maintenance event corresponding with the mark to the user according to the mark of the maintenance event
Embodiment information, the embodiment of the maintenance event includes at least one attended operation, it is described at least one maintenance
The information of operation executes the attended operation to storage system according to the information for the user, to complete the maintenance thing
Part；
Sending module monitors notification message for sending the corresponding attended operation of each attended operation to the storage system, often
A attended operation monitoring notification message monitors the attended operation according to notification message starting for the storage system；
The receiving module is also used to receive the result for each attended operation that the storage system returns；
The processing module is also used to determine that the user is correctly completed the maintenance thing according to the result of each attended operation
Part.
8. terminal according to claim 7, which is characterized in that the processing module is used for the knot according to each attended operation
Fruit determines that the user is correctly completed the maintenance event, comprising:
According to the result of the attended operation generate warning information, the warning information include attended operation Defect Indication information and
At least one of attended operation indicating risk information；
The warning information is pushed to the user, the warning information is used to indicate the user and repairs according to the warning information
Positive attended operation.
9. terminal according to claim 7, which is characterized in that the processing module is also used to: monitoring the maintenance event
Whether completion is executed；If the maintenance event executes completion, the maintenance event is determined according to the incidence relation of maintenance event
Correlating event；The information of the embodiment of the correlating event is pushed to the user.
10. terminal according to any one of claims 7 to 9, which is characterized in that the sending module is also used to:
The identity information of the user is sent to storage system, the identity information executes user identity effect for storage system
Process.
11. terminal according to any one of claims 7 to 9, which is characterized in that the information of at least one attended operation
Including any one of text, picture, audio and video or combinations thereof.
12. a kind of storage system characterized by comprising
Receiving module, the corresponding attended operation monitoring notification message of attended operation for receiving terminal transmission；
Processing module monitors the attended operation for monitoring notification message starting according to the attended operation；
Sending module, for terminal transmission attended operation as a result, the result of the attended operation is used for the terminal
Determine that user is correctly completed maintenance event according to the result.
13. a kind of maintenance system of storage system, which is characterized in that including the described in any item terminals of such as claim 7 to 11
With storage system as claimed in claim 12.
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| CN102622210A (en) * | 2011-01-27 | 2012-08-01 | 腾讯科技（深圳）有限公司 | Method for displaying help information and device |
| CN104902011A (en) * | 2015-05-07 | 2015-09-09 | 国家电网公司 | Overhauling operation control method based on mobile terminal |
| CN106325494A (en) * | 2016-03-25 | 2017-01-11 | 深圳增强现实技术有限公司 | Work assistance system and method based on intelligent wearable equipment |
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| CN101916278A (en) * | 2010-08-17 | 2010-12-15 | 中国航空无线电电子研究所 | Implementation device and method for customized electronic check list of airplane control cabin |
| CN102622210A (en) * | 2011-01-27 | 2012-08-01 | 腾讯科技（深圳）有限公司 | Method for displaying help information and device |
| CN104902011A (en) * | 2015-05-07 | 2015-09-09 | 国家电网公司 | Overhauling operation control method based on mobile terminal |
| CN106325494A (en) * | 2016-03-25 | 2017-01-11 | 深圳增强现实技术有限公司 | Work assistance system and method based on intelligent wearable equipment |
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