CN109299409A - A method of service-seeking is carried out based on car-mounted terminal and is reserved - Google Patents
A method of service-seeking is carried out based on car-mounted terminal and is reserved Download PDFInfo
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- CN109299409A CN109299409A CN201811339259.3A CN201811339259A CN109299409A CN 109299409 A CN109299409 A CN 109299409A CN 201811339259 A CN201811339259 A CN 201811339259A CN 109299409 A CN109299409 A CN 109299409A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9537—Spatial or temporal dependent retrieval, e.g. spatiotemporal queries
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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Abstract
The present invention provides a kind of method for carrying out service-seeking based on car-mounted terminal and reserving, retrieves needing to reserve by central server and be service point where the service entry of idle state, feed back to car-mounted terminal, then reserved by user.User is not necessarily to look for leisure service item from specific service point in this way, and what central server was fed back has been to determine the service point with leisure service item.After avoiding user from selecting some service point, the service point without leisure service item the case where, reduce operation blindness, also reduce car-mounted terminal and central server interaction times.
Description
Technical field
The present invention relates to a kind of methods for carrying out service-seeking based on car-mounted terminal and reserving.
Background technique
Currently, realizing that subscription services mainly pass through call center system on vehicle, call center system includes service
Device centring system and operator attendance system.Subscriber phone informs that contact staff needs the service reserved, and from contact staff to clothes
Device centring system of being engaged in sends order, completes reservation.With column defects in the presence of upper type:
1, user is not aware that the whether available free position of service point can reserve before reserving by phone, it may appear that repeatedly inquiry
The case where reservation may be implemented.2, user needs to record the title and its phone of multiple service points.3, call center system needs
The reservation for receiving a large amount of clients handles these reservations by manual type, is unfavorable for improving service quality.
Summary of the invention
The present invention is to solve at least one above-mentioned technical problem, is provided a kind of based on car-mounted terminal progress service-seeking and pre-
The subscription services quality and processing capacity of service point can be improved in method about, and realization automatically processes subscription services, reduces business
Human intervention in treatment process.Meanwhile user's reservation is simpler, convenient, fast.
In order to achieve the above objectives, the present invention provides a kind of method for carrying out service-seeking based on car-mounted terminal and reserving,
It is characterized in that, includes the following steps: S1: status information of the service point management system to the real-time upload service item of central server；
S2: user sends inquiry request to central server by car-mounted terminal, and the data packet of inquiry request includes service entry classification；
S3: central server is retrieved according to inquiry request, and car-mounted terminal obtains query result to central server with polling mode,
If retrieving leisure service item, query result is returned to from central server to car-mounted terminal, and execute step 4；If not examining
Rope then returns to inquiry failure by car-mounted terminal and terminates to leisure service item；S4: user is genuinely convinced in by car-mounted terminal (1)
Business device sends reserve requests, and the data packet of reserve requests includes the identification code of service point；S5: central server is in corresponding with service
Leisure service item is retrieved in point, the state of the leisure service item is updated, and the more new information is uploaded to service point management
System；S6: the state of corresponding with service item is modified by service point management system, and reservation result is returned to central server；
S7: central server is sent to car-mounted terminal for result is reserved；S8: car-mounted terminal parsing reservation as a result, determine it is predetermined whether at
Function prompts user to reserve successfully if success；Otherwise return step S4.
Preferably, the car-mounted terminal includes vehicle-mounted DCM and vehicle mounted multimedia, the vehicle-mounted DCM be used for it is described in
Central server carries out network communication；The vehicle mounted multimedia includes GPS navigation module, the first control module, reservation module and
One display, first control module respectively with the vehicle-mounted DCM, GPS navigation module, reservation module and the first display phase
Even.
Preferably, the central server includes database server and resolution server, the database server
State for storage service item；The resolution server is used to carry out network with the car-mounted terminal and service point management system
Communication, the resolution server are connected with the database server.
Preferably, the database server is also used to the location information of storage service point, after reserving successfully, the center
The location information of service point is sent to car-mounted terminal by server, the car-mounted terminal can according to the location information of the service point into
Row navigation.
Preferably, the service point management system includes service point DCM and sales platform, and the service point DCM is used for
Network communication is carried out with the central server；The sales platform is used for the maintenance of service entry state, including the second control mould
Block, input module and second display, second control module are aobvious with the service point DCM, input module and second respectively
Show that device is connected.
Preferably, in the step S2 data packet of inquiry request further include vehicle location information, in the step S3
Central server can retrieve the service point near vehicle according to the location information of vehicle.
Preferably, the data packet of inquiry request further includes target position information in the step S2, the center the step S3
Server can retrieve the service point near target ground according to target position information.
Preferably, the service point information retrieved is ranked up by central server in the step S3, sortord packet
The weighting for including distance or service point star or vehicle distance away from service point of the vehicle away from service point and service point star is sorted.
Preferably, the data packet of reserve requests further includes E.T.A in the step S4, described it is expected that when reaching
Between obtained according to the current location of vehicle and the position of service point through path analysis.
Preferably, after reserving successfully, car-mounted terminal prompt user reaches service point within a certain period of time, if user does not have
Reach within a certain period of time, service point management system is initiated to cancel reserve requests to central server, and central server will be pre-
The state of service entry about is changed to the free time.
The beneficial effects of the present invention are: central server retrieves service entry institute that is needing to reserve and being idle state
Service point, feed back to car-mounted terminal, then reserved by user.User is not necessarily to look for the free time from specific service point in this way
Service entry, what central server was fed back has been to determine the service point with leisure service item.User is avoided to select some
After service point, the service point without leisure service item the case where, reduce operation blindness, also reduce car-mounted terminal and center
The interaction times of server.
Detailed description of the invention
Fig. 1 is the systematic schematic diagram provided in an embodiment of the present invention for carrying out service-seeking based on car-mounted terminal and reserving.
Fig. 2 is the flow chart provided in an embodiment of the present invention for carrying out service-seeking based on car-mounted terminal and reserving.
Marked in the figure:
Vehicle-mounted DCM, 12- vehicle mounted multimedia of 1- car-mounted terminal, 11-, 121-GPS navigation module, the first control module of 122-,
123- reservation module, the first display of 124-
2- central server, 21- database server, 22- resolution server,
3- service point management system, 31- service point DCM, 32- sales platform, the second control module of 321-, 322- input module,
323- second display.
Specific embodiment
In order to which the technical problems, technical solutions and beneficial effects solved by the present invention is more clearly understood, below in conjunction with
Accompanying drawings and embodiments, the present invention will be described in further detail.It should be appreciated that specific embodiment described herein is only used
To explain the present invention, it is not intended to limit the present invention.
It should be noted that the words such as service point, service entry of the description specific embodiment of the invention, wherein service point refers to
Be the service location that can provide the various services such as food and drink, lodging, film, parking, charging, service entry refers to each service field
Provided specific service project, such as the dew of the single room or double room at hotel, the common film of film or 3D film, parking lot
Its parking stall or underground parking space.
It refering to fig. 1, is the system principle provided in an embodiment of the present invention that service-seeking is carried out based on car-mounted terminal and is reserved
Figure.The system for implementing the method that the present invention carries out service-seeking and reserves includes car-mounted terminal 1, central server 2 and service
Point management system 3.These three parts are described in detail below.
Car-mounted terminal 1 includes vehicle-mounted DCM11(Data Communication Module data communication module) and vehicle
Carry multimedia 12, vehicle-mounted DCM11 includes but is not limited to Wi-Fi, 2G, 3G communication module, using Wi-Fi, 2G, 3G network realize with
The network communication of central server 2.Vehicle mounted multimedia 12 can show information of vehicles by voice, image, text mode, specific to wrap
Include GPS navigation module 121, the first control module 122, reservation module 123 and the first display 124, first control module
122 are connected with the vehicle-mounted DCM11, GPS navigation module 121, reservation module 123 and the first display 124 respectively.GPS navigation
Module 121 can position vehicle and navigate.User issues inquiry request or reserve requests by reservation module 123, reserves mould
Block 123 sends the first control module 122 to, and the first control module 122 controls vehicle-mounted DCM11 and leads to inquiry request or reserve requests
Transmission of network is crossed to central server 2.In addition, central server 2 transmits query result or reservation result by vehicle-mounted DCM11
To the first control module 122, and the first display 124 is controlled by the first control module 122 and is shown.After reserving successfully, it can mention
Show whether user navigates, if so, then the first control module 122 control GPS navigation module 121 is navigated.
Central server 2 includes database server 21 and resolution server 22.Database server 21 can store clothes
The state of location information, service entry that business is put, the vehicle identification number reserved.Resolution server 22 is used for and 1 kimonos of car-mounted terminal
Business point management system 3 carries out network communication, and resolution server 22 is connected with the database server 21.In resolution server 22
Between service point management system 3, resolution server 22 receives the state of service entry, and is stored in database server 21.It is solving
It analyses between server 22 and car-mounted terminal 1, car-mounted terminal 1 requests the state of service entry to be believed with polling mode to resolution server 22
Breath, resolution server 22 find out corresponding state information from database server 21 and are sent to car-mounted terminal 1.
Service point management system 3 includes service point DCM31 and sales platform 32.Service point DCM31 includes but is not limited to
Wi-Fi, 2G, 3G communication module realize the network communication with central server 2 using Wi-Fi, 2G, 3G network.Sales platform 32
For the sale of service entry and the maintenance of state, including the second control module 321, input module 322 and second display 323,
Second control module 321 is connected with the service point DCM31, input module 322 and second display 323 respectively.When need
When updating service entry state, operation can be updated by input module 322, the second control module 321 will more new information be shown
Show on second display 323, meanwhile, service point DCM31, which is controlled, by the service entry status information of update is sent to center service
Device 2, by the more new state of 2 storage service item of central server.In addition, when central server 2 is issued to service point management system 3
When state updating information, the information received is sent to the second control module 321, the second control module by service point DCM31
The state of service entry can be updated and control display on second display 323 by 321, to guarantee that the service entry of reservation is not sold
Out.
Referring to Fig.2, for the flow chart provided in an embodiment of the present invention for carrying out service-seeking based on car-mounted terminal and reserving.
The method of service-seeking includes the following steps.
S1: status information of the service point management system 3 to the real-time upload service item of central server 2.
The state of the service entry includes the free time, has reserved and had been sold out.When some service entry state of service point occurs
When variation, such as become having been sold out from the free time, service point management system 3 can automatically by include update status information data packet
It is sent to resolution server 22 by service point DCM31, resolution server 22 exists the state of corresponding with service item after being parsed
It is updated in database server 21.The data in data and service point management system 3 in this way in central server 2 keep same
Step.
S2: user sends inquiry request to central server 2 by car-mounted terminal 1, and the data packet of inquiry request includes clothes
Business item classification.
Service entry classification is divided into major class and group, is divided into group again below major class, can be identified by number, such as the following table 1
Service point major class identifies table.
Table 1: service entry major class identifies table
| Service entry major class | Identification code |
| Cinema | 0 |
| Restaurant | 1 |
| Charging station | 2 |
| Parking lot | 3 |
By taking the major class of parking lot as an example, table 2 is parking lot group identification table.
Table 2: parking lot group identifies table
| Service entry group | Identification code |
| It is outdoor | 0 |
| Underground | 1 |
| It is three-dimensional | 2 |
| It is all | 3 |
User needs the service entry of what classification by the selection of reservation module 123, and sends the first control module 122 to, and first
Control module 122 is sent to resolution server 22 by vehicle-mounted DCM11.
S3: central server 2 is retrieved according to inquiry request, and car-mounted terminal 1 is obtained to central server 2 with polling mode
Query result is taken, if retrieving leisure service item, query result, poll-final are returned to by car-mounted terminal 1；If not retrieving
Leisure service item then returns to inquiry failure by car-mounted terminal 1 and terminates.
Resolution server 22 parses the data packet of inquiry request, inquires while meeting in database server 21
Identical and state is idle service entry with the service entry that user requires, and then finds out the service point where service entry, finds out
Service point may be one, it is also possible to be several.When the service point of return is several, central server 2 will be serviced
Point information is ranked up, sortord includes distance or service point star of the vehicle away from service point or vehicle away from service point away from
From the weighting sequence with service point star.
In the present embodiment, the time interval of poll is 3 minutes, when each poll, car-mounted terminal 1 by vehicle-mounted DCM11 to
Resolution server 22 sends UDP(User Datagram Protocol User Datagram Protocol) request, resolution server 22 will
Query result is sent to car-mounted terminal 1, is shown by the first display 124, is checked for user.
The following are the methods of service reservation.
S4: user sends reserve requests to central server 2 by car-mounted terminal 1, and the data packet of reserve requests includes clothes
The identification code of business point.
User selects required service point by reservation module 123, and being shown on the first display 124 at this time has been
Service point with leisure service item is not in not have the case where leisure service item after user selectes some service point, avoids
User is repeated multiple times selected.
Preferably, the data packet of reserve requests further includes E.T.A, described to expect to reach the time according to vehicle
Current location and the position of service point show that service point can arrival time reasonable arrangement service on the estimation through path analysis
, the utilization rate of service entry is improved, while car owner can also be reminded to reach within the predetermined time, avoids service entry from being deactivated and account for
With.
S5: central server 2 retrieves leisure service item in corresponding with service point, more by the state of the leisure service item
Newly, and by the more new information it is uploaded to service point management system 3.
Resolution server 22 parses the data packet of reserve requests, and corresponding with service point is retrieved in database server 21
Some leisure service item, the state of the leisure service item is updated to reserve.
S6: the state of corresponding with service item is modified by service point management system 3, and reservation result is returned to center service
Device 2.
S7: central server 2 is sent to car-mounted terminal 1 for result is reserved.
S8: whether the parsing of car-mounted terminal 1 reservation makes a reservation for succeed as a result, determining, prompts user to reserve successfully if success；It is no
Then return step S4.
The data packet of inquiry request further includes the location information of vehicle, the step S3 central server in the step S2
2 can retrieve the service point near vehicle according to the location information of vehicle, and user is facilitated to reserve the service entry near vehicle.Vehicle
Location information can be acquired by GPS navigation module 121.
The data packet of inquiry request further includes target position information in the step S2, the step S3 central server 2
The service point near target ground can be retrieved according to target position information, and user is facilitated to reserve the clothes near destination before travel
Business item.Target position information can be acquired by GPS navigation module 121.
After reserving successfully, car-mounted terminal 1 prompts user to reach service point within a certain period of time, if user is not certain
Reach in period, service point management system 3 is initiated to cancel reserve requests to central server 2, and central server 2 is by reservation
The state of service entry is changed to the free time.The economical conversion efficiency for not only improving service point, can also allow user's careful attention oneself
Operation, realize whole system high efficiency running.
The method for illustrating service-seeking of the present invention by taking charging station as an example below and reserving.
S1: when the state of some charging pile of charging station changes, data packet is sent to central server 2, central server 2 will
Corresponding charging pile state updates.
S2: it is the service entry of underground charging pile for charging station, group that user, which selects major class,.
S3: central server 2 is retrieved, 1 poll of car-mounted terminal obtain the charging station of available free underground charging pile and
List display on first display 124.
S4: user selects a charging station A.
S5: one of charging station A idle charging pile B state is changed to reserve by central server 2.
The state of charging pile B is changed to reserve by S6: charging station A service point management system 3, and to central server 2
Return to reservation successful information.
S7: central server 2 returns to reservation successful information to car-mounted terminal 1
S8: car-mounted terminal 1 receives reservation successful information, and user is prompted to reserve successfully.
The foregoing is merely illustrative of the preferred embodiments of the present invention, is not intended to limit the invention, all in essence of the invention
Made any modifications, equivalent replacements, and improvements etc., should all be included in the protection scope of the present invention within mind and principle.
Claims (10)
1. a kind of method for carrying out service-seeking based on car-mounted terminal and reserving, which comprises the steps of:
S1: status information of the service point management system (3) to the real-time upload service item of central server (2)；
S2: user sends inquiry request to central server (2) by car-mounted terminal (1), and the data packet of inquiry request includes clothes
Business item classification, the service entry classification includes service entry major class and service entry group；
S3: central server (2) is parsed and is retrieved to the data packet of the inquiry request, and car-mounted terminal (1) is in
Central server (2) obtains query result with polling mode, if retrieving leisure service item, from central server to car-mounted terminal
(1) query result is returned, and executes step 4；If not retrieving leisure service item, inquiry is returned to by car-mounted terminal (1) and is lost
It loses and terminates；
S4: user sends reserve requests to central server (2) by car-mounted terminal (1), and the data packet of reserve requests includes clothes
The identification code of business point；
S5: central server (2) retrieves leisure service item in corresponding with service point, and the state of the leisure service item is updated,
And the more new information is uploaded to service point management system (3)；
S6: the state of corresponding with service item is modified by service point management system (3), and reservation result is returned to center service
Device (2)；
S7: central server (2) is sent to car-mounted terminal (1) for result is reserved；
S8: whether car-mounted terminal (1) parsing reservation makes a reservation for succeed as a result, determining, prompts user to reserve successfully if success；It is no
Then return step S4.
2. the method for carrying out service-seeking based on car-mounted terminal as described in claim 1 and reserving, which is characterized in that the vehicle
Mounted terminal (1) includes: vehicle-mounted DCM(11), for carrying out network communication with the central server (2)；And vehicle-mounted more matchmakers
Body (12), including GPS navigation module (121), the first control module (122), reservation module (123) and the first display
(124), first control module (122) respectively with the vehicle-mounted DCM(11), GPS navigation module (121), reservation module
(123) and the first display (124) is connected.
3. the method for carrying out service-seeking based on car-mounted terminal as claimed in claim 2 and reserving, which is characterized in that in described
Central server (2) includes: database server (21), the state for storage service item；And resolution server (22), it uses
In carrying out network communication, the resolution server and the database with the car-mounted terminal (1) and service point management system (3)
Server is connected.
4. the method for carrying out service-seeking based on car-mounted terminal as claimed in claim 3 and reserving, it is characterised in that: the number
The location information of storage service point is also used to according to library server (21), after reserving successfully, the central server (2) is by service point
Location information be sent to car-mounted terminal (1), the car-mounted terminal (1) can be navigated according to the location information of the service point.
5. the method for carrying out service-seeking based on car-mounted terminal as described in claim 1 and reserving, which is characterized in that the clothes
Business point management system (3) includes: service point DCM(31), for carrying out network communication with the central server (2)；And
Sales platform (32), for the maintenance of service entry state, including the second control module (321), input module (322) and second
Display (323), second control module (321) respectively with the service point DCM(31), input module (322) and second
Display (323) is connected.
6. the method for carrying out service-seeking based on car-mounted terminal as described in claim 1 and reserving, it is characterised in that: the step
The data packet of inquiry request further includes the location information of vehicle in rapid S2, and the step S3 central server (2) can be according to vehicle
Location information retrieve the service point near vehicle.
7. the method for carrying out service-seeking based on car-mounted terminal as described in claim 1 and reserving, it is characterised in that: the step
The data packet of inquiry request further includes target position information in rapid S2, and the step S3 central server (2) can be according to target position
Confidence breath retrieves the service point near target ground.
8. the method for carrying out service-seeking based on car-mounted terminal as described in claim 1 and reserving, it is characterised in that: the step
The service point information retrieved is ranked up by central server (2) in rapid S3, sortord includes vehicle away from service point away from
From or service point star or vehicle away from sorting with a distance from service point with the weighting of service point star.
9. the method for carrying out service-seeking based on car-mounted terminal as described in claim 1 and reserving, it is characterised in that: the step
The data packet of reserve requests further includes E.T.A in rapid S4, it is described it is estimated reach the time according to the current location of vehicle with
The position of service point is obtained through path analysis.
10. the method for carrying out service-seeking based on car-mounted terminal as described in claim 1 and reserving, it is characterised in that: reservation
After success, car-mounted terminal (1) prompt user reaches service point within a certain period of time, if user does not reach within a certain period of time
It arrives, service point management system (3) is initiated to cancel reserve requests to central server (2), and central server (2) is by the service of reservation
The state of item is changed to the free time.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811339259.3A CN109299409A (en) | 2012-11-27 | 2012-11-27 | A method of service-seeking is carried out based on car-mounted terminal and is reserved |
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201210489863.0A CN103838777A (en) | 2012-11-27 | 2012-11-27 | Method for service inquiries and reservations on basis of vehicle-mounted terminal |
| CN201811339259.3A CN109299409A (en) | 2012-11-27 | 2012-11-27 | A method of service-seeking is carried out based on car-mounted terminal and is reserved |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201210489863.0A Division CN103838777A (en) | 2012-11-27 | 2012-11-27 | Method for service inquiries and reservations on basis of vehicle-mounted terminal |
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| CN109299409A true CN109299409A (en) | 2019-02-01 |
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| CN201811339259.3A Withdrawn CN109299409A (en) | 2012-11-27 | 2012-11-27 | A method of service-seeking is carried out based on car-mounted terminal and is reserved |
| CN201210489863.0A Pending CN103838777A (en) | 2012-11-27 | 2012-11-27 | Method for service inquiries and reservations on basis of vehicle-mounted terminal |
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| CN201210489863.0A Pending CN103838777A (en) | 2012-11-27 | 2012-11-27 | Method for service inquiries and reservations on basis of vehicle-mounted terminal |
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| CN104298717B (en) * | 2014-09-23 | 2018-02-02 | 南京大学 | A kind of intelligent service system based on information word |
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| CN105654622B (en) * | 2016-03-04 | 2019-10-15 | 深圳市速满跑科技有限公司 | Charging pile management method and system |
| CN106027627A (en) * | 2016-05-16 | 2016-10-12 | 天津慧涛科技股份有限公司 | Foreign trade operation investigation and monitoring system |
| CN107146146A (en) * | 2017-05-11 | 2017-09-08 | 国网山东省电力公司德州供电公司 | A kind of method and system for handling charging electric vehicle demand work order |
| CN108122040A (en) * | 2017-12-20 | 2018-06-05 | 江西爱驰亿维实业有限公司 | Row number reserving method, apparatus and system based on car networking |
| CN110211587B (en) * | 2019-06-03 | 2024-04-30 | 腾讯大地通途（北京）科技有限公司 | Ranking information acquisition method, device, equipment and medium |
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| CN103838777A (en) | 2014-06-04 |
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