CN109284957A - Part device, request unit are urged, part system is urged, urges part method, equipment and medium - Google Patents

Part device, request unit are urged, part system is urged, urges part method, equipment and medium Download PDF

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Publication number
CN109284957A
CN109284957A CN201810935784.5A CN201810935784A CN109284957A CN 109284957 A CN109284957 A CN 109284957A CN 201810935784 A CN201810935784 A CN 201810935784A CN 109284957 A CN109284957 A CN 109284957A
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China
Prior art keywords
identity information
urges
request
send
unit
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CN201810935784.5A
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Chinese (zh)
Inventor
黄荣丽
吴璟
龚庆红
戴婧
文勇
陈娟
刘燕
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SF Technology Co Ltd
SF Tech Co Ltd
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SF Technology Co Ltd
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Priority to CN201810935784.5A priority Critical patent/CN109284957A/en
Publication of CN109284957A publication Critical patent/CN109284957A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083Shipping

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  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Development Economics (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses one kind to urge part device, request unit, urges part system, urges part method, equipment and medium, and described to urge part method include: to receive network part is urged to request, the identity information and the corresponding logistics progress msg of identity information that identification network urges part to request;It verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, if so, send the identity information to Logistic Unit urges part task.The beneficial effects of the present invention are: express mail is in delivery process, it is contemplated that delivery time is later than promise delivery time, sender/addressee can at any time, key initiation everywhere urge part to request, it is time saving and save worry.

Description

Part device, request unit are urged, part system is urged, urges part method, equipment and medium
Technical field
The present invention relates to express mails and logistics field more particularly to one kind to urge part device, request unit, urges part system, urges part Method, equipment and medium.
Background technique
Express mail industry customer especially pays close attention to express mail timeliness, and express mail industry customer to express mail timeliness if you need to propose to need at present It asks, can only be handled by dialing express mail company customer service hotline, need first patience to listen to prolonged voice after closing of the circuit and lead Boat clicks and needs to wait for customer service after manual service button and answer, busy the case where being not turned on of attending a banquet also often occurs, pass through phone It links up at least time-consuming 3-5 minutes, accepts low efficiency.Out of service time, then service hotline was also not turned on.Visitor after demand is accepted Family then needs to undergo a series of this cumbersome process again if you need to understand processing progress.Traditional phone processing mode needs client logical Cumbersome operation and high time cost are crossed, brings customer perception poor service experience.
Summary of the invention
In order to solve the above-mentioned technical problem, the purpose of the present invention is to provide one kind to urge part device, request unit, urges part system It unites, urge part method, equipment and medium.
According to an aspect of the present invention, one kind is provided and urges part method, comprising:
Receiving network urges part to request, the corresponding logistics progress letter of the identity information and identity information that identification network urges part to request Breath;
It verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, if so, to Logistic Unit Send the identity information urges part task.
Further, further include receive Logistic Unit send urge part processing progress, part processing progress will be urged to be sent to and urged Part request unit;
And/or
The logistics progress msg of the identity information is obtained, and is sent to network and urges part requesting terminal;
And/or
The corresponding promise of the identity information, which is generated, according to the logistics progress msg send time, estimated delivery time.
Further, it verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, comprising: compare Whether the corresponding estimated delivery time of the identity information is later than promise delivery time;
Part condition is urged if so, meeting;Otherwise it is sent to urging part request unit to send the corresponding promise of the identity information Time.
Further, further includes: the identity information corresponding actual service time is compared with delivery time is promised to undertake, if The actual service time is later than promise delivery time, then generates the refund information of the identity information and send, for refund information Receiving end receive the identity information refund information carry out refund.
Further,
The identity information includes at least one of the Air Way Bill No. of express delivery, identification code;
And/or
The Logistic Unit include for receiving the physical distribution terminal for urging part task, the physical distribution terminal include transit terminal, Destination agency terminal and send terminal with charge free, the transit terminal includes several transit terminals;
Send the identity information to Logistic Unit urges part task, comprising:
According to logistics progress msg, determines the current corresponding physical distribution terminal of express mail, part task will be urged to be sent to logistics list First current corresponding physical distribution terminal.
According to another aspect of the present invention, another kind is provided and urges part method, comprising:
After detecting that network urges part to request, part request and corresponding identity information are urged to urging part device to send network.
Further, further includes:
Receive urge part device send urge part processing progress;
And/or
Receive the corresponding logistics progress msg of the identity information for urging part device to send;
And/or
The corresponding promise delivery time of the identity information is received, the promise send the time by urging part device according to the body The corresponding logistics progress msg of part information generates and sends.
Further, the identity information includes at least one of the Air Way Bill No. of express delivery, identification code.
According to another aspect of the present invention, one kind is provided and urges part device, including
First communication unit is configured to:
Receiving network urges part to request, and urges part task to Logistic Unit transmission;
First control unit is configured to:
The identity information and the corresponding logistics progress msg of identity information that identification network urges part to request,
It verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, if so, logical by first What letter unit sent the identity information to Logistic Unit urges part task.
Further, the first communication unit is also configured to, and receive Logistic Unit transmission urges part processing progress, will urge part Processing progress is sent to network and urges part requesting terminal;
And/or
First control unit is also configured to, when being sent according to the corresponding promise of the logistics progress msg generation identity information Between, estimated delivery time.
Further, it verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, comprising: first Control unit compares whether the corresponding estimated delivery time of the identity information is later than promise delivery time, urges if so, meeting Part condition, otherwise by the first communication unit to urging part request unit to send the corresponding promise delivery time of the identity information.
Further, first control unit is also configured to: by the identity information corresponding actual service time with hold Promise delivery time compares, if the actual service time is later than promise delivery time, generates the refund information of the identity information simultaneously The receiving end of refund information is sent to by the first communication unit,
Further, the identity information includes at least one of the Air Way Bill No. of express delivery, identification code;
And/or
The Logistic Unit include for receiving the physical distribution terminal for urging part task, the physical distribution terminal include transit terminal, Destination agency terminal and send terminal with charge free, the transit terminal includes several transit terminals.
According to another aspect of the present invention, one kind is provided and urges part request unit, including
Second communication unit is configured to transmission network and urges part request and corresponding identity information.
Second control unit is configured to detection network and part is urged to request, logical by second after detecting that network urges part to request Letter unit sends network and urges part request and corresponding identity information.
Further, the second communication unit, which is also configured to receive, urges part processing progress;
And/or
Receive the logistics progress msg of the identity information;
And/or
Receive the corresponding promise delivery time of the identity information.
Further, the second control unit is also configured to obtain identity information, and the identity information includes the fortune of express mail At least one of odd numbers, identification code.
According to another aspect of the present invention, one kind is provided and urges part system, including urging part to fill described in above-mentioned any one It sets, urge part device and Logistic Unit described in above-mentioned any one.
Further, the Logistic Unit includes transit terminal, destination agency terminal and sends terminal with charge free, the transport Terminal includes several transit terminals.
According to another aspect of the present invention, a kind of equipment is provided, the equipment includes:
One or more processors;
Memory, for storing one or more programs,
When one or more of programs are executed by one or more of processors, so that one or more of places Reason device executes method described above.
According to another aspect of the present invention, a kind of computer readable storage medium being stored with computer program is provided, The program realizes method described above when being executed by processor.
Compared with prior art, the invention has the following advantages:
1, the present invention can be in delivery process, if it is expected that delivery time is later than promise delivery time, sender/addressee Can at any time, key initiation everywhere urge part to request, it is time saving and save worry.
2, the present invention can help express mail company shunt customer service hotline telephone traffic and workload, reduce customer service manually at This.
3, the present invention can bring the good service experience of client:
1) it saves and makes a phone call, check express mail odd numbers information, wait artificial customer service to answer, part demand etc. one is urged in oral proposition Sequence of maneuvers, through testing, what user can complete single express mail in 1 second urges part demand, saves the operating time;
2) it is limited without the operating time, without considering whether be currently the customer service time, at any time it is proposed that demand;
4, the transport section according to locating for Express Mail Package (terminal arrived destination agency, join express mail person and send with charge free), Part task is urged to be assigned to the physical distribution terminal for being currently located transport section.
Detailed description of the invention
Fig. 1 is flow chart of the invention;
Fig. 2 is structural block diagram of the invention;
Fig. 3 is the structural schematic diagram of the fragmented transport of Logistic Unit.
Specific embodiment
In order to be better understood by technical solution of the present invention, with reference to the accompanying drawings of the specification with specific embodiment to the present invention It is described further.
Embodiment 1:
It present embodiments provides one kind and urges part device, including the configuration of the first communication unit, first control unit,
First communication unit is configured to:
Receiving network urges part to request, and urges part task to Logistic Unit transmission;
Receive Logistic Unit transmission urges part processing progress, and part processing progress will be urged to be sent to and urge part request unit;
The logistics progress msg of the identity information is sent to and urges part request unit;
First control unit is configured to:
The identity information and the corresponding logistics progress msg of identity information that identification network urges part to request, the identity information packet Include at least one of Air Way Bill No., the identification code of express delivery;Logistics progress msg includes pulling part time, express mail transfer on the way real-time State, express mail actual service time and corresponding time and express delivery type.
The corresponding promise of the identity information, which is generated, according to logistics progress msg send time, estimated delivery time;
It verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, if so, logical by first What letter unit sent the identity information to Logistic Unit urges part task;
The Logistic Unit include for receiving the physical distribution terminal for urging part task, the physical distribution terminal include transit terminal, Destination agency terminal and send terminal with charge free, the transit terminal includes several transit terminals;
Send the identity information to Logistic Unit urges part task, comprising: first control unit is configured to according to institute The corresponding logistics progress msg of identity information is stated, determines the current corresponding physical distribution terminal of the identity information, and pass through first Communication unit is sent to the current corresponding physical distribution terminal of Logistic Unit to will urge part task.
Wherein, it verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, comprising: the first control Unit compares whether the corresponding estimated delivery time of the identity information is later than promise delivery time, urges part item if so, meeting Part, otherwise by the first communication unit to urging part request unit to send the corresponding promise delivery time of the identity information.
First control unit is also configured to:
The identity information corresponding actual service time is compared with delivery time is promised to undertake, if the actual service time is later than It promises to undertake delivery time, then generates the refund information of the identity information and the first communication unit is sent to the reception of refund information End, so that the refund information that the receiving end of refund information receives the identity information carries out refund.
It is described to urge part device it urges part method accordingly, comprising the following steps:
S1: receive network urge part to request, identification network urge part request identity information and the corresponding logistics of identity information into Spend information;The identity information includes at least one of the Air Way Bill No. of express delivery, identification code;
S2: the corresponding promise of the identity information is generated according to the logistics progress msg and send time, estimated delivery time;
S3: it verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, if so, to logistics list The member transmission identity information urges part task.
The Logistic Unit include for receiving the physical distribution terminal for urging part task, the physical distribution terminal include transit terminal, Destination agency terminal and send terminal with charge free, the transit terminal includes several transit terminals;
Send the identity information to Logistic Unit urges part task, comprising:
According to logistics progress msg, determines the current corresponding physical distribution terminal of express mail, part task will be urged to be sent to logistics list First current corresponding physical distribution terminal.
Wherein, it verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, comprising: described in comparison Whether the corresponding estimated delivery time of identity information is later than promise delivery time;
Part condition is urged if so, meeting;Otherwise it is sent to urging part request unit to send the corresponding promise of the identity information Time.
S4: receive Logistic Unit transmission urges part processing progress, and part processing progress will be urged to be sent to and urge part request unit;
S5: obtaining the logistics progress msg of the identity information, is sent to network and urges part requesting terminal;
S6: the identity information corresponding actual service time is compared with delivery time is promised to undertake, if the actual service time It is later than promise delivery time, then generates the refund information of the identity information and sends, so that the receiving end of refund information receives The refund information of the identity information carries out refund.
It present embodiments provides one kind and urges part request unit, including the second communication unit, the second control unit,
Second communication unit, be configured to urge part device send network urge part request and corresponding identity information, for Urge part device identification network urge part request identity information and the corresponding logistics progress msg of identity information, verify the logistics into Degree information meets when urging part condition, urges part task to Logistic Unit transmission by the first communication unit;
Part processing progress is urged in reception, after part processing progress urges part processing progress by urge that part device receives that Logistic Unit sends It is sent to the second communication unit, if user is dissatisfied to currently processed timeliness or progress, also part request unit can be urged to carry out in page It presses.
The logistics progress msg of the identity information is received, the logistics progress msg of the identity information is by urging part device to obtain It takes and sends, it is preferred that can be according to logistics progress msg in the logistics transportation rail for urging part request unit to generate a real-time update Mark, user can consult the disposition of current express company at any time.
The corresponding promise delivery time of the identity information is received, the promise send the time by urging part device according to the body The corresponding logistics progress msg of part information generates and sends;Specifically, promising to undertake delivery time by urging part device to receive identity information Network urge part to request, compare hair when the corresponding estimated delivery time of the identity information is later than the promise delivery time of express mail It send, promise send time, estimated delivery time by urging part device to be generated according to the corresponding logistics progress msg of the identity information.
Second control unit,
Identity information is obtained, urges part to ask to the network for urging part device to send the identity information by the second communication unit It asks;The identity information includes at least one of the Air Way Bill No. of express mail, identification code.
Being configured to detection network urges part to request, and after detecting that network urges part to request, sends net by the second communication unit Network urges part request and corresponding identity information;After user is by urging the initiation of part request unit to urge part, the single configuration member inspection of the second control Measuring network urges part to request, it is preferred that ensure accidentally to urge part, initiation urges the second control unit generation confirmation after part that part is urged to believe Breath detects that network urges part to request after confirmation urges part information to be triggered.
Part request unit is urged to be configurable on client terminal, client terminal is mobile phone, plate or computer, preferably mobile phone, phase That answers urges part request unit to be embedded in the wechat public platform, small routine or system application that mobile phone uses, preferably App, user It can be by App after part is urged in mobile phone terminal initiation.
It is described to urge part request unit it urges part method accordingly, comprising the following steps:
S1: identity information is obtained, the identity information includes at least one of the Air Way Bill No. of express delivery, identification code.
S2: the corresponding logistics progress msg of the identity information for urging part device to send is received, according to logistics progress msg In the logistics transportation track for urging part request unit to generate a real-time update;
S3: user can consult current express transportation situation at any time, if user is dissatisfied to currently processed timeliness or progress, electricity Machine urges the initiation of part button to urge part, generates network and part is urged to request;
S:4: after detecting that network urges part to request, part request and corresponding identity information are urged to urging part device to send network;
S5: receiving the corresponding promise delivery time of the identity information, and the promise send the time by urging part device according to institute The corresponding logistics progress msg of identity information is stated to generate and send;
S6: receive urge part device send urge part processing progress.
It present embodiments provides one kind and urges part system, including urging part device, above-mentioned any one described in above-mentioned any one Part device and Logistic Unit are urged described in;The Logistic Unit includes transit terminal, destination agency terminal and sends end with charge free End, the transit terminal includes several transit terminals.
Below with reference to specific example to urge part system further illustrate:
Step 1: user obtains Air Way Bill No., the identification code of express mail when posting part, Air Way Bill No., identification code are the identity of express mail Information;
The logistics progress msg of identity information is uploaded to logistics service device, logistics progress letter in transportational process by Logistic Unit Breath includes the real-time status pulled part time, express mail transfer on the way, express mail actual service time and corresponding time and express delivery type. In the present embodiment express mail type include 1. be sent within the next few days 2. secondary morning be sent to 3. mark be sent to fastly 4. indulgence be sent to 5. it is general transport reach;
Step 2: urge part device according to the logistics progress msg generate the corresponding promise of the identity information send the time, It is expected that delivery time;
Promise to undertake the computation rule explanation of delivery time, estimated delivery time:
1. for being sent within the next few days, secondary morning be sent to two types, directly generate promise delivery time;
For mark is sent to fastly, indulgence is sent to, it is general transport up to three types express mail, taken point by posting address to destination address Section transport: between posting address to agency → agency to terminal → each terminal → terminal to destination agency → To destination address, the terminal that transportational process is passed through is that planning in advance is good for destination agency, urges part device can be according to fast Posting address and destination address when the pickup of part, agency, the transfer for needing to pass through where matching express mail posting address It stands, the agency where destination address;
According to planning, the means of transport of each transport section pinpoints round transport, carries out outbox/addressee, has fixed Outbox time batch and part time batch is arrived, according to the pickup times of express mail, agency's outbox where matching posting address/ To part time batch, the subsequent each outbox for transporting section of deduction/arrive part time batch is calculated initially estimated delivery time and holds Promise delivery time;Wherein, the difference of three be using means of transport and the intermediate terminal passed through it is different.
2. if outbox is late/late to part, then urging part device can be according to current express mail as exception occurs in some transport section Real-time status and corresponding time match the outbox of subsequent each link/to part time batch again, and new estimated be sent to is calculated Time
Logistics progress msg is uploaded to logistics service device during transportation by Logistic Unit, is urged part device to receive network and is urged It can recognize identity information and the corresponding logistics progress msg of identity information that network urges part to request after part request.
Step 3: urging part process is (be App to urge part request unit, for): user wants to urge part, opens App, to urging Part device sends network and part is urged to request, and (such as App is not stored with the identity information of express mail, then needs the identity information of input express mail (such as Air Way Bill No.) or scanning express mail identification code, obtain the identity information of express mail), it realizes by urging one key of part terminal that can initiate to urge The interactive mode of part.
Preferred App, which generates me, will urge part button i.e. confirmation message, and user, which triggers me, will urge part button to send the identity Information urges part to request, and prevents from accidentally urging part.
Urge part result:
The first result: urge part device receive network urge part request after, urge part condition if not meeting, to App send with The corresponding promise delivery time of the identity information;
Preferably, can pop up promise be sent to remind client: " your express mail normal transport on the way, promise send with charge free the time be 6 Moon 12:00 " on the 13rd.
Second of result: after urging part device reception network that part is urged to request, part condition is urged in conjunction, then to described in Logistic Unit transmission Identity information urges part task;
Preferably, promise delivery time corresponding with the identity information can be sent to and urges part request unit.
According to logistics progress msg, determines the current corresponding physical distribution terminal of express mail, part task will be urged to be sent to logistics list First current corresponding physical distribution terminal, specially express mail are divided into three kinds of situations:
1) situation 1: express mail is in transportational process, when transit terminal scans when sorting and identifies the identity information, is urged Part device urges part multiplexed transport to the transit terminal for the identity information, so that staff is to have prolonged according to part task is urged Accidentally express mail provides optimal transfer scheme;And part processing progress is urged to urging part device to send this, urge part device part will be urged to handle this Progress, which is sent to, urges part request unit.
2) situation 2: if express mail has arrived destination agency, destination agency terminal (bar rifle of such as warehouse keeper), storekeeper Member using a bar rifle scan and identify the identity information when, urge part device by the identity information urge part multiplexed transport to bar Rifle, so that staff is according to urging part task preferentially to send processing with charge free to being delayed express mail and do;And part is urged to urging part device to send this Processing progress urges part device that will urge this part processing progress to be sent to and urges part request unit.
3) situation 3: express mail has joined during express mail person sends with charge free, and part device is urged to obtain express mail person corresponding to the identity information Send terminal (such as mobile phone) with charge free, the identity information is urged part task to be sent to this sending terminal with charge free, sending method: with short message or The form of voice communication is issued to the mobile phone of express mail person, reminds express mail person that need to preferentially send with charge free to being delayed express mail and doing.And to urging part Device sends this and urges part processing progress, urges part device that will urge this part processing progress to be sent to and urges part request unit.
The present invention is according to link locating for express mail (in transit, arrived destination agency, joined express mail person send with charge free) Classify, and settling at one go will urge part mission dispatching to the task method of distribution for being currently located link processing personnel.
On the one hand it promotes the experience after sale of user: 1) saving and make a phone call, check express mail odd numbers information, wait artificial customer service It answers, the sequence of operations such as part demand are urged in oral proposition, and what user can complete single express mail in 1 second urges part demand to initiate, section Save the operating time;2) it is limited without the operating time, without considering whether be currently the customer service time, at any time it is proposed that demand.
A kind of equipment is present embodiments provided, the equipment includes:
One or more processors;
Memory, for storing one or more programs,
When one or more of programs are executed by one or more of processors, so that one or more of places It manages device and executes as above described in any item methods.
A kind of computer readable storage medium for being stored with computer program is present embodiments provided, the program is by processor As above described in any item methods are realized when execution.
Embodiment 2:
The present embodiment feature same as Example 1 repeats no more, and the present embodiment is different from embodiment 1 to be characterized in that:
Express mail type and corresponding promise timeliness are specific as follows in the present embodiment:
1. being sent to and (being sent to before same day 20:00) within the next few days
2. secondary morning is sent to and (is sent to before next day 12:00)
3. marking and being sent to fastly (according to the part time is posted and the administrative region on ground is posted/received to express mail, when can inquire specific express mail and being sent to Between, it is sent to before most fast next day 18:00)
4. indulgence is sent to (according to the part time is posted and the administrative region on ground is posted/received to express mail, when can inquire specific express mail and being sent to Between, it is sent to before 23:59 the next day most fast)
5. general transport reaches (delivery time 2-6 days)
Such as: select time morning to be sent to when June 12 posted part, promise sends the time with charge free as 12:00 " on June 13.
Wherein, the selection this day is sent to, express mail that secondary morning is sent to fails promising to undertake that delivery time is sent to, actively return Express mail freight charges after that is, express mail is sent to destination, urge part device to send the identity information corresponding actual service time with promise It is compared up to the time, if the actual service time is later than promise delivery time, generates the refund information of the identity information and send, So that the refund information that the receiving end of refund information receives the identity information carries out refund.
The product type that timeliness is paid close attention to for user, provides time-out automatic refund, further promotes user's perception.Another party Face helps express mail company to shunt the telephone traffic and workload of customer service hotline, reduces manual operation, the task of automatically generating, which is assigned to, to be worked as Preceding place link processing personnel, the automatic refund of express mail time-out of specific ageing prod, reduce customer service cost of labor.
Embodiment 3:
The present embodiment feature same as Example 1 repeats no more, and the present embodiment is different from embodiment 1 to be characterized in that:
Start customer service feedback unit after urging the reception of part request unit to urge part processing progress, text information passes through customer service feedback Member input, which urges being sent to after part request unit, urges part device, and contact staff is urging part device to check text information, is situated between by customer service Enter to notify the staff of Logistic Unit, link arranges express mail to send with charge free as early as possible where pushing express mail.
Above description is only the preferred embodiment of the application and the explanation to institute's application technology principle.Those skilled in the art Member is it should be appreciated that invention scope involved in the application, however it is not limited to technology made of the specific combination of above-mentioned technical characteristic Scheme, while should also cover in the case where not departing from the inventive concept, it is carried out by above-mentioned technical characteristic or its equivalent feature Any combination and the other technical solutions formed.Such as features described above has similar function with (but being not limited to) disclosed herein Can technical characteristic replaced mutually and the technical solution that is formed.

Claims (20)

1. one kind urges part method characterized by comprising
Receiving network urges part to request, the identity information and the corresponding logistics progress msg of identity information that identification network urges part to request;
It verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, if so, being sent to Logistic Unit The identity information urges part task.
2. one kind according to claim 1 urges part method, which is characterized in that further include:
Receive Logistic Unit transmission urges part processing progress, and part processing progress will be urged to be sent to and urge part request unit;
And/or
The logistics progress msg of the identity information is obtained, and is sent to and urges part request unit;
And/or
The corresponding promise of the identity information, which is generated, according to the logistics progress msg send time, estimated delivery time.
3. one kind according to claim 2 urges part method, which is characterized in that
It verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, comprising: compare the identity information Whether corresponding estimated delivery time is later than promise delivery time;
Part condition is urged if so, meeting;Otherwise to urging part request unit to send the corresponding promise delivery time of the identity information.
4. one kind according to claim 1 urges part method, which is characterized in that further include: the identity information is corresponding The actual service time compares with delivery time is promised to undertake, if the actual service time is later than promise delivery time, generates the identity The refund information of information is simultaneously sent, so that the refund information that the receiving end of refund information receives the identity information carries out refund.
5. one kind according to claim 1 urges part method, which is characterized in that
The identity information includes at least one of the Air Way Bill No. of express delivery, identification code;
And/or
The Logistic Unit includes for receiving the physical distribution terminal for urging part task, and the physical distribution terminal includes transit terminal, purpose Ground agency terminal and send terminal with charge free, the transit terminal includes several transit terminals.
6. one kind urges part method characterized by comprising
After detecting that network urges part to request, part request and corresponding identity information are urged to urging part device to send network.
7. one kind according to claim 6 urges part method, which is characterized in that further include:
Receive urge part device send urge part processing progress;
And/or
Receive the corresponding logistics progress msg of the identity information for urging part device to send;
And/or
The corresponding promise delivery time of the identity information is received, the promise send the time by urging part device to believe according to the identity Corresponding logistics progress msg is ceased to generate and send.
8. one kind according to claim 6 urges part method, it is characterised in that: the identity information includes the waybill of express delivery Number, at least one of identification code.
9. one kind urges part device, which is characterized in that including
First communication unit is configured to:
Receiving network urges part to request, and urges part task to Logistic Unit transmission;
First control unit is configured to:
The identity information and the corresponding logistics progress msg of identity information that identification network urges part to request,
It verifies the corresponding logistics progress msg of the identity information and whether meets and urge part condition, if so, passing through the first communication unit What member sent the identity information to Logistic Unit urges part task.
10. one kind according to claim 9 urges part device, which is characterized in that
First communication unit is also configured to, and receive Logistic Unit transmission urges part processing progress, and part processing progress will be urged to send Part requesting terminal is urged to network;
And/or
First control unit is also configured to, according to logistics progress msg generate the corresponding promise of the identity information send the time, It is expected that delivery time.
11. one kind according to claim 10 urges part device, which is characterized in that
First control unit is also configured to: by the identity information corresponding actual service time and promising to undertake delivery time ratio It is right, if the actual service time is later than promise delivery time, generates the refund information of the identity information and be sent to refund letter The receiving end of breath.
12. one kind according to claim 9 urges part device, which is characterized in that verify the corresponding logistics of the identity information Whether progress msg, which meets, is urged part condition, comprising: first control unit compares the corresponding estimated delivery time of the identity information Whether be later than promise delivery time, urge part condition if so, meeting, otherwise by the first communication unit to urge part request unit send out Send the identity information corresponding promise delivery time.
13. one kind according to claim 9 urges part device, which is characterized in that
The identity information includes at least one of the Air Way Bill No. of express delivery, identification code;
And/or
The Logistic Unit includes for receiving the physical distribution terminal for urging part task, and the physical distribution terminal includes transit terminal, purpose Ground agency terminal and send terminal with charge free, the transit terminal includes several transit terminals.
14. one kind urges part request unit, which is characterized in that including
Second communication unit is configured to transmission network and urges part request and corresponding identity information.
Second control unit is configured to detection network and part is urged to request, after detecting that network urges part to request, passes through the second communication unit Member sends network and urges part request and corresponding identity information.
15. according to claim 14 urge part request unit, which is characterized in that
Second communication unit is also configured to
Part processing progress is urged in reception;
And/or
Receive the logistics progress msg of the identity information;
And/or
Receive the corresponding promise delivery time of the identity information.
16. according to claim 15 urge part request unit, which is characterized in that the second control unit is also configured to obtain Identity information, the identity information include at least one of the Air Way Bill No. of express mail, identification code.
17. one kind urges part system, it is characterised in that: including urging part device, claim 14-16 as described in claim 9-13 Described urges part device and Logistic Unit.
18. one kind according to claim 17 urges part system, which is characterized in that the Logistic Unit include transit terminal, Destination agency terminal and send terminal with charge free, the transit terminal includes several transit terminals.
19. a kind of equipment, which is characterized in that the equipment includes:
One or more processors;
Memory, for storing one or more programs,
When one or more of programs are executed by one or more of processors, so that one or more of processors Execute the method as described in any one of claim 1-5 or claim 6-8.
20. a kind of computer readable storage medium for being stored with computer program, which is characterized in that the program is executed by processor Method of the Shi Shixian as described in any one of claim 1-5 or claim 6-8.
CN201810935784.5A 2018-08-16 2018-08-16 Part device, request unit are urged, part system is urged, urges part method, equipment and medium Pending CN109284957A (en)

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Application Number Priority Date Filing Date Title
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Publication Number Publication Date
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Country Status (1)

Country Link
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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20150129654A1 (en) * 2013-11-12 2015-05-14 International Business Machines Corporation Notification System Based on Intelligent Mail Barcodes
CN105139173A (en) * 2015-08-14 2015-12-09 太仓苏易信息科技有限公司 Express information tracking system
CN107082045A (en) * 2017-04-10 2017-08-22 成都康普斯北斗科技有限公司 Logistics command system with warning function
CN107945059A (en) * 2017-11-16 2018-04-20 孝感市青谷信息科技有限公司 A kind of dining room speed monitoring system of serving

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20150129654A1 (en) * 2013-11-12 2015-05-14 International Business Machines Corporation Notification System Based on Intelligent Mail Barcodes
CN105139173A (en) * 2015-08-14 2015-12-09 太仓苏易信息科技有限公司 Express information tracking system
CN107082045A (en) * 2017-04-10 2017-08-22 成都康普斯北斗科技有限公司 Logistics command system with warning function
CN107945059A (en) * 2017-11-16 2018-04-20 孝感市青谷信息科技有限公司 A kind of dining room speed monitoring system of serving

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Application publication date: 20190129