CN107092971A - Limousine dispatching method, apparatus and system - Google Patents

Limousine dispatching method, apparatus and system Download PDF

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Publication number
CN107092971A
CN107092971A CN201710232950.0A CN201710232950A CN107092971A CN 107092971 A CN107092971 A CN 107092971A CN 201710232950 A CN201710232950 A CN 201710232950A CN 107092971 A CN107092971 A CN 107092971A
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CN
China
Prior art keywords
information
driver
terminal
limousine
sent
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201710232950.0A
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Chinese (zh)
Inventor
江湧
徐超
丁凯
张丽
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Cloud Intelligent Technology (shanghai) Co Ltd
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Cloud Intelligent Technology (shanghai) Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Cloud Intelligent Technology (shanghai) Co Ltd filed Critical Cloud Intelligent Technology (shanghai) Co Ltd
Priority to CN201710232950.0A priority Critical patent/CN107092971A/en
Publication of CN107092971A publication Critical patent/CN107092971A/en
Pending legal-status Critical Current

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0282Rating or review of business operators or products
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0621Item configuration or customization
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0639Item locations
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0641Shopping interfaces
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/12Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/52Network services specially adapted for the location of the user terminal

Abstract

The invention provides a kind of limousine dispatching method, apparatus and system, predetermined terminal can carry out the predetermined work of many limousines simultaneously, terminal is subscribed with one carry out whole limousines predetermined demand when satisfaction exceeds one with batch client with car, again by directly distribute or driver's competition for orders form complete vehicle scheduling work, whole limousine service procedure electronization, automation, mistake is less, improves Consumer's Experience;On the other hand, the protocol based on client's location information reminds service that protocol service personnel can be made to understand Customer Location information, so as to provide protocol service in time for client.Further, data-transformation facility is arbitrarily provided between the two to subscribe terminal, driver terminal and GC group connector, meet the communication requirements between reservationist, driver, protocol representative.

Description

Limousine dispatching method, apparatus and system
Technical field
The present invention relates to limousine dispatching technique field, more particularly to limousine dispatching method, apparatus and system.
Background technology
High-end personage's trip social now has the demand that limousine is serviced, but there is presently no using intelligent integral scheduling Mode carry out limousine service management, be also all merely resting on traditional modes of operation such as artificial, paper, fax, mail, separately On the one hand, such as drop drop is called a taxi and orders the car means of services, and each user terminal waits current with that can only associate an order in the period Next order could be carried out after the completion of order, it is existing to order car service side when same batch has beyond the demand of limousine Formula is clearly inapplicable.
The content of the invention
It is an object of the invention to provide limousine dispatching method, apparatus and system, it is intended to solves existing limousine scheduling In mode same terminal can not carry out simultaneously many limousines it is predetermined the problem of.
The technical solution adopted for the present invention to solve the technical problems is:
A kind of limousine dispatching method, including:
Receiving step, receives and subscribes a plurality of sequence information that terminal is sent;The sequence information includes O/No., time Information, location information, customer information;
Scheduling steps, inquiry matches with every sequence information respectively driver and vehicle, obtain every sequence information pair The multiple matching results answered, are every Order splitting driver and vehicle, it is determined that with a plurality of sequence information is one-to-one a plurality of adjusts Information is spent, the schedule information includes O/No., temporal information, location information, customer information, driver information and vehicle letter Breath;Or, inquiry matches with every sequence information respectively driver and vehicle obtain every sequence information corresponding multiple With result, every sequence information is sent to multiple driver terminals corresponding with above-mentioned multiple matching results, further according to multiple departments The time of received orders of machine terminal, the order most fast corresponding driver of driver terminal is given by the Order splitting, it is determined that with the sequence information Driver information and information of vehicles in corresponding schedule information, the schedule information are the order most fast corresponding driver of driver terminal Information and information of vehicles;
Scheduling pushes step, and every schedule information is pushed into driver terminal corresponding with the schedule information and represented eventually End;
Order verification step, receives the order confirmation that driver terminal is sent;If do not received in the given time The order confirmation sent to driver terminal corresponding with certain schedule information, then perform scheduling steps and tune again for the order Degree pushes step, until receiving the order confirmation that driver terminal corresponding with all schedule informations is sent;
Prostitution verification step, receives the prostitution confirmation that driver terminal or GC group connector are sent;
Positioning pushes step, and vehicle location information is obtained by location equipment, and vehicle location information is pushed to and represented eventually End;
Protocol reminds step, when receiving the prostitution confirmation that driver terminal or the first GC group connector are sent to second GC group connector pushes protocol prompting message;When vehicle location information and the distance of location information are less than predetermined distance threshold to the Two GC group connectors push protocol prompting message;The protocol prompting message includes customer information and information of vehicles.
On the basis of above-described embodiment, further, the protocol prompting message is voice messaging.
On the basis of above-mentioned any embodiment, further, after the order verification step, in addition to:
Driver reminds step, and according to temporal information, driver's prompting message is pushed to driver terminal.
On the basis of above-mentioned any embodiment, further, after the order verification step, in addition to:
Data transmission step, receives and subscribes the data that terminal, driver terminal or GC group connector are sent, and is subscribing terminal, department Arbitrarily carry out data transmission between the two in machine terminal and GC group connector;The data transmitted include text information, voice messaging, One or more in pictorial information, video information.
On the basis of above-described embodiment, further, when the data transmitted are voice messaging, the data transfer Step is:
Receive and subscribe the voice messaging that terminal, driver terminal or GC group connector are sent, voice messaging is converted into word letter Breath, any transmission for carrying out text information between the two in terminal, driver terminal and GC group connector is subscribed.
Or, further, in addition to:
Template-setup step, receives and subscribes the template data that terminal is sent, ATL is set according to template data;
The data transmission step is:
The selection instruction for subscribing terminal, driver terminal or GC group connector to template data in ATL is received, is being subscribed eventually Any transmission for carrying out template data between the two in end, driver terminal or GC group connector.
A kind of limousine dispatching device, including:
Receiving module, a plurality of sequence information that terminal is sent is subscribed for receiving;The sequence information include O/No., Temporal information, location information, customer information;
Scheduler module, for inquiring about the driver matched with every sequence information and vehicle respectively, obtains every order letter Corresponding multiple matching results are ceased, are every Order splitting driver and vehicle, it is determined that many correspondingly with a plurality of sequence information Bar schedule information, the schedule information includes O/No., temporal information, location information, customer information, driver information and vehicle Information;Or, inquiry matches with every sequence information respectively driver and vehicle obtain every sequence information corresponding multiple Matching result, is sent to multiple driver terminals corresponding with above-mentioned multiple matching results, further according to multiple by every sequence information The time of received orders of driver terminal, the order most fast corresponding driver of driver terminal is given by the Order splitting, it is determined that believing with the order Corresponding schedule information is ceased, the driver information and information of vehicles in the schedule information are the order most fast corresponding department of driver terminal Machine information and information of vehicles;
Pushing module is dispatched, for every schedule information to be pushed into driver terminal corresponding with the schedule information and representative Terminal;
Order confirms module, the order confirmation for receiving driver terminal transmission;If do not had in the given time The order confirmation that driver terminal corresponding with certain schedule information is sent is received, then performs scheduling steps again for the order Step is pushed with scheduling, until receiving the order confirmation that driver terminal corresponding with all schedule informations is sent;
Receive lodgers and confirm module, for receiving the prostitution confirmation that driver terminal or GC group connector are sent;
Pushing module is positioned, for obtaining vehicle location information by location equipment, vehicle location information is pushed to generation Meter terminal;
Protocol prompting module, for when receiving the prostitution confirmation that driver terminal or the first GC group connector are sent to Second GC group connector pushes protocol prompting message;When vehicle location information and the distance of location information are less than predetermined distance threshold Protocol prompting message is pushed to the second GC group connector;The protocol prompting message includes customer information and information of vehicles.
On the basis of above-described embodiment, further, in addition to:
Data transmission module, the data that terminal, driver terminal or GC group connector are sent are subscribed for receiving, and are being subscribed eventually Arbitrarily carry out data transmission between the two in end, driver terminal and GC group connector;The data transmitted include text information, voice One or more in information, pictorial information, video information.
A kind of limousine dispatches system, including:
Any limousine dispatching device in above-described embodiment;
Terminal is subscribed, for sending a plurality of sequence information to limousine dispatching device;
Driver terminal, the schedule information for receiving the transmission of limousine dispatching device;Limousine dispatching device is received to send Sequence information and carry out order;Order confirmation and prostitution confirmation are sent to limousine dispatching device;
GC group connector, schedule information and protocol prompting message for receiving the transmission of limousine dispatching device;To limousine Dispatching device sends prostitution confirmation;
Location equipment, for obtaining vehicle location information, and is sent to limousine dispatching device.
On the basis of above-described embodiment, further, in addition to background server, the limousine dispatching device is also used According to sequence information, schedule information and prostitution confirmation, generation business record simultaneously uploads to background server.
The beneficial effects of the invention are as follows:
The invention provides a kind of limousine dispatching method, apparatus and system, predetermined terminal can carry out many gifts simultaneously The predetermined work of guest's car, meet with batch client with car exceed one when with one subscribe terminal carries out whole limousines it is predetermined Demand, then by directly distribute or driver's competition for orders form complete vehicle scheduling work, whole limousine service procedure electronics Change, automate, mistake is less, improves Consumer's Experience;On the other hand, the protocol based on client's location information reminds service Protocol service personnel can be made to understand Customer Location information, so as to provide protocol service in time for client.Further, it is reservation Terminal, driver terminal and GC group connector arbitrarily provide data-transformation facility between the two, meet reservationist, driver, protocol representative Between communication requirements.
Brief description of the drawings
The present invention is further described with reference to the accompanying drawings and examples.
Fig. 1 shows a kind of schematic flow sheet of limousine dispatching method provided in an embodiment of the present invention;
Fig. 2 shows a kind of structural representation of limousine dispatching device provided in an embodiment of the present invention;
Fig. 3 shows that a kind of limousine provided in an embodiment of the present invention dispatches the structural representation of system.
Embodiment
In order to make the purpose , technical scheme and advantage of the present invention be clearer, it is right below in conjunction with drawings and Examples The present invention is further elaborated.It should be appreciated that specific embodiment described herein is only to explain the present invention, not Limit the present invention.
Specific embodiment one
As shown in figure 1, the embodiments of the invention provide a kind of limousine dispatching method, comprising the following steps.
Receiving step S101, receives and subscribes a plurality of sequence information that terminal is sent;The sequence information include O/No., Temporal information, location information, customer information.In the embodiment of the present invention, a plurality of sequence information can be disposable by subscribing terminal Typing, can also be divided into multiple priority typing.The embodiment of the present invention is not limited sequence information, except O/No., time Outside information, location information, customer information, it is preferred that the sequence information can also include importance information (it is extremely important, It is important, common), method of service (pick, send machine, hired car, point-to-point), vehicle classification, reservation vehicle, car odd numbers;Location information Starting point, destination (stroke description) can be included;Temporal information can include service date and time;Customer information can be wrapped Include flight number, room number, customer name;Driver information can include the contact method of driver;Information of vehicles can include vehicle Classification, license plate number;Airport representative, hotel's representative can be included by representing;Furthermore it is also possible to set remarks, internal remarks for order Deng.For the field in sequence information, it can set and whether show on backstage, and allow the class of subscriber of display.The present invention In embodiment, point-to-point can be considered as a kind of special circumstances of hired car, the i.e. charter bus service containing only a stroke.
Scheduling steps S102, inquiry matches with every sequence information respectively driver and vehicle obtain every order letter Corresponding multiple matching results are ceased, are every Order splitting driver and vehicle, it is determined that many correspondingly with a plurality of sequence information Bar schedule information, the schedule information includes O/No., temporal information, location information, customer information, driver information and vehicle Information;Or, inquiry matches with every sequence information respectively driver and vehicle obtain every sequence information corresponding multiple Matching result, is sent to multiple driver terminals corresponding with above-mentioned multiple matching results, further according to multiple by every sequence information The time of received orders of driver terminal, the order most fast corresponding driver of driver terminal is given by the Order splitting, it is determined that believing with the order Corresponding schedule information is ceased, the driver information and information of vehicles in the schedule information are the order most fast corresponding department of driver terminal Machine information and information of vehicles.After order generation, the management program of leasing company can be automatically pushed to, it is automatic by dispatcher or system Arrange driver and vehicle.Service order can push to the business sheet window of the scheduling composing system of leasing company, in business sheet All business sheets are chronological in window, and it is the car that all automobile rental corporations can service that composing system, which could be arranged to the left side, And driver form;Dispatcher or system according between at the beginning of business sheet, service time length, service location, be dragged to energy Service on the driver and vehicle of the business sheet, complete the scheduler task of driver and vehicle.Order splitting can also use " competition for orders " Pattern, after order generation, sends sequence information, driver passes through driver from system to the multiple driver terminals for meeting matching condition Terminal carries out order, and Order splitting is given the order most fast corresponding driver of driver terminal by system automatically.
Scheduling pushes step S103, and every schedule information is pushed into driver terminal corresponding with the schedule information and representative Terminal.
Order verification step S104, receives the order confirmation that driver terminal is sent;If do not had in the given time The order confirmation that driver terminal corresponding with certain schedule information is sent is received, then performs scheduling steps again for the order Step is pushed with scheduling, until receiving the order confirmation that driver terminal corresponding with all schedule informations is sent.The step It is rapid to be easy to understand whether arranged driver be timely completed the task for the machine of picking, once department is not received in the given time The confirmation that machine terminal is returned, dispatcher or system can make corresponding arrangement in time.
Prostitution verification step S105, receives the prostitution confirmation that driver terminal or GC group connector are sent.In the step Prostitution confirmation, refer to when driver or represent be connected to guest on airport or hotel after, the guest returned to system is The confirmation connect.
Positioning pushes step S106, obtains vehicle location information by location equipment, vehicle location information is pushed into generation Meter terminal.
Protocol reminds step S107, when receiving the prostitution confirmation that driver terminal or the first GC group connector are sent to Second GC group connector pushes protocol prompting message;When vehicle location information and the distance of location information are less than predetermined distance threshold Protocol prompting message is pushed to the second GC group connector;The protocol prompting message includes customer information and information of vehicles.For example, Airport is connected to after client, and airport representative sends prostitution confirmation to system, and now system pushes protocol to hotel's representative and reminded Information;When limousine is reached near hotel, protocol prompting message is pushed to hotel's representative again, it is ensured that hotel, which is represented, is in time Client provides protocol service.
In the embodiment of the present invention, predetermined terminal can carry out the predetermined work of many limousines simultaneously, meet with batch visitor Terminal is subscribed with one carries out whole limousines predetermined demand when family exceeds one with car, then by directly distributing or driver The form of competition for orders completes vehicle scheduling work, and whole limousine service procedure electronization, automation, mistake are less, improve Consumer's Experience;On the other hand, the protocol based on client's location information reminds service that protocol service personnel can be made to understand client Positional information, so as to provide protocol service in time for client.
The embodiment of the present invention is not limited protocol prompting message, and it can be text information, voice messaging, picture letter One kind in breath, video information, it is preferred that the protocol prompting message can be voice messaging.Gift is reminded using voice messaging Guest attendant, the situation for preventing text information from can not see in time.
It is preferred that, the embodiment of the present invention can also include after the order verification step S104:Driver reminds step, root According to temporal information, driver's prompting message is pushed to driver terminal.Advantage of this is that, in advance driver can be reminded to be timely completed Stroke in order, it is to avoid artificial to forget the customer experience for causing bad luck, it is to avoid therefore cause complaint to driver.It is of the invention real Apply example not limit driver's prompting message, it, which pushes form, to be short message or mail, and its content can be text information Or voice messaging.It is preferred that, can before service time half an hour and one hour, in two times, by driver terminal send language The mode of sound reminds the driver business is closed on.
It is preferred that, the embodiment of the present invention can also include after the order verification step S104:Data transmission step, connects Receive and subscribe the data that terminal, driver terminal or GC group connector are sent, any two in terminal, driver terminal and GC group connector is subscribed Carry out data transmission between person;The data transmitted include one in text information, voice messaging, pictorial information, video information Plant or a variety of.Advantage of this is that, data transfer is arbitrarily provided between the two to subscribe terminal, driver terminal and GC group connector Function, makes the communication between reservationist, driver, protocol representative to be carried out by modes such as phone, short message or mails, and It is that can be completed in the system, stores up whole contact methods that reservationist, driver and protocol are represented in Installed System Memory in advance, it is to avoid Reservationist, driver, protocol representative need to store the situation of other side's contact method respectively, reduce human error, meet reservationist, department Communication requirements between machine, protocol representative.
It is preferred that, when the data transmitted are voice messaging, the data transmission step is:Receive and subscribe terminal, department The voice messaging that machine terminal or GC group connector are sent, text information is converted into by voice messaging, subscribe terminal, driver terminal and Any transmission for carrying out text information between the two in GC group connector.Advantage of this is that, there is accent etc. and be difficult to distinguish in voice Know or easily cause the situation of misunderstanding, and the ambiguity of text information is comparatively less, voice is converted into word enters line number again According to transmission, the ambiguity in both sides' communication process is reduced;On the other hand, voice changes into word, and more defeated than pure text information Enter more efficient.
It is preferred that, the embodiment of the present invention can also include:Template-setup step, receives and subscribes the template number that terminal is sent According to according to template data setting ATL;The data transmission step is:Receive and subscribe terminal, driver terminal or GC group connector To the selection instruction of template data in ATL, arbitrarily carried out between the two in terminal, driver terminal or GC group connector is subscribed The transmission of template data.Because the service of limousine has some conventional scenes, therefore, for these scenes, it can set in advance Put and subsequently supplement some and link up template, such as " guest has got on the bus " " traffic congestion situation is serious " " reaches appointed place, ask patience soon Wait " etc., user can be made directly to be selected in the standby list of template, input time is saved, reservationist, driver and Dai is improved Communication efficiency between table.
It is preferred that, the embodiment of the present invention can also include:Feedback step, receives client terminal and/or GC group connector is sent Feedback information.The embodiment of the present invention is not limited feedback information, it is preferred that its can include score information, text information, One or more in pictorial information.Advantage of this is that, fed back, improved service quality and visitor by client feedback and representative Experience at family.
There is provided limousine dispatching method in above-mentioned specific embodiment one, corresponding, the application is also provided Limousine dispatching device.Because device embodiment is substantially similar to embodiment of the method, so describe fairly simple, correlation Place illustrates referring to the part of embodiment of the method.Device embodiment described below is only schematical.
Specific embodiment two
As shown in Fig. 2 the embodiments of the invention provide a kind of limousine dispatching device, including:
Receiving module 201, a plurality of sequence information that terminal is sent is subscribed for receiving;The sequence information is compiled including order Number, temporal information, location information, customer information;
Scheduler module 202, for inquiring about the driver matched with every sequence information and vehicle respectively, obtains every order The corresponding multiple matching results of information, are every Order splitting driver and vehicle, it is determined that one-to-one with a plurality of sequence information A plurality of schedule information, the schedule information includes O/No., temporal information, location information, customer information, driver information and car Information;Or, inquiry matches with every sequence information respectively driver and vehicle obtain every sequence information corresponding many Individual matching result, is sent to multiple driver terminals corresponding with above-mentioned multiple matching results, further according to many by every sequence information The time of received orders of individual driver terminal, the order most fast corresponding driver of driver terminal is given by the Order splitting, it is determined that with the order Driver information and information of vehicles in the corresponding schedule information of information, the schedule information are corresponding for the most fast driver terminal of order Driver information and information of vehicles;
Dispatch pushing module 203, for by every schedule information be pushed to driver terminal corresponding with the schedule information and GC group connector;
Order confirms module 204, the order confirmation for receiving driver terminal transmission;If do not had in the given time Have and receive the order confirmation that driver terminal corresponding with certain schedule information is sent, then perform scheduling step again for the order Rapid and scheduling pushes step, until receiving the order confirmation that driver terminal corresponding with all schedule informations is sent;
Receive lodgers and confirm module 205, for receiving the prostitution confirmation that driver terminal or GC group connector are sent;
Pushing module 206 is positioned, for obtaining vehicle location information by location equipment, vehicle location information is pushed to GC group connector;
Protocol prompting module 207, for receiving the prostitution confirmation that driver terminal or the first GC group connector are sent When to the second GC group connector push protocol prompting message;When vehicle location information and the distance of location information are less than preset distance threshold During value protocol prompting message is pushed to the second GC group connector;The protocol prompting message includes customer information and information of vehicles.
In the embodiment of the present invention, predetermined terminal can carry out the predetermined work of many limousines simultaneously, meet with batch visitor Terminal is subscribed with one carries out whole limousines predetermined demand when family exceeds one with car, then by directly distributing or driver The form of competition for orders completes vehicle scheduling work, and whole limousine service procedure electronization, automation, mistake are less, improve Consumer's Experience;On the other hand, the protocol based on client's location information reminds service that protocol service personnel can be made to understand client Positional information, so as to provide protocol service in time for client.
The embodiment of the present invention is not limited protocol prompting message, and it can be text information, voice messaging, picture letter One kind in breath, video information, it is preferred that the protocol prompting message can be voice messaging.
It is preferred that, the embodiment of the present invention can also include:Driver's prompting module, it is whole to driver for according to temporal information End pushes driver's prompting message.It is preferred that, can before service time half an hour and one hour, in two times, by whole to driver End sends the mode of voice to remind driver that business is closed on.
It is preferred that, the embodiment of the present invention can also include:Data transmission module, terminal, driver terminal are subscribed for receiving Or the data that GC group connector is sent, arbitrarily carry out data transmission between the two in terminal, driver terminal and GC group connector is subscribed; The data transmitted include the one or more in text information, voice messaging, pictorial information, video information.
It is preferred that, when the data transmitted are voice messaging, the data transmission module can be used for:Receive and subscribe eventually The voice messaging that end, driver terminal or GC group connector are sent, text information is converted into by voice messaging, is subscribing terminal, driver Any transmission for carrying out text information between the two in terminal and GC group connector.
It is preferred that, the embodiment of the present invention can also include template-setup module, and the template that terminal is sent is subscribed for receiving Data, ATL is set according to template data;The data transmission module is used for:Receive and subscribe terminal, driver terminal or representative The selection instruction of template data in terminal-pair ATL, in terminal, driver terminal or GC group connector is subscribed arbitrarily between the two Carry out the transmission of template data.
It is preferred that, the embodiment of the present invention can also include:Feedback module, for receiving client terminal and/or GC group connector The feedback information of transmission.The embodiment of the present invention is not limited feedback information, it is preferred that it can include score information, word One or more in information, pictorial information.
Specific embodiment three
As shown in figure 3, system is dispatched the embodiments of the invention provide a kind of limousine, including:
Limousine dispatching device 301 in specific embodiment two;
Terminal 302 is subscribed, for sending a plurality of sequence information to limousine dispatching device 301;
Driver terminal 303, the schedule information for receiving the transmission of limousine dispatching device 301;Receive limousine scheduling dress Put the sequence information of 301 transmissions and carry out order;Order confirmation and prostitution confirmation letter are sent to limousine dispatching device 301 Breath;
GC group connector 304, schedule information and protocol prompting message for receiving the transmission of limousine dispatching device 301;To Limousine dispatching device 301 sends prostitution confirmation;
Location equipment 305, for obtaining vehicle location information, and is sent to limousine dispatching device 301.
In the embodiment of the present invention, predetermined terminal can carry out the predetermined work of many limousines simultaneously, meet with batch visitor Terminal is subscribed with one carries out whole limousines predetermined demand when family exceeds one with car, then by directly distributing or driver The form of competition for orders completes vehicle scheduling work, and whole limousine service procedure electronization, automation, mistake are less, improve Consumer's Experience;On the other hand, the protocol based on client's location information reminds service that protocol service personnel can be made to understand client Positional information, so as to provide protocol service in time for client.
In the embodiment of the present invention, a plurality of sequence information can re-send to protocol by subscribing the disposable typing of terminal 302 Car dispatching device 301, can also be divided into multiple priority typing and re-send to limousine dispatching device 301.
The embodiment of the present invention is not limited location equipment 305, it is preferred that it can be that Big Dipper location equipment or GPS are fixed Position equipment.
The embodiment of the present invention is not limited protocol prompting message, and it can be text information, voice messaging, picture letter One kind in breath, video information, it is preferred that the protocol prompting message can be voice messaging.
It is preferred that, the embodiment of the present invention can also include background server 306, and the limousine dispatching device 301 is also used According to sequence information, schedule information and prostitution confirmation, generation business record simultaneously uploads to background server 306.When connecing During objective confirmation vacancy, this information is sky.Advantage of this is that, after driver completes to service, all business can be by Hotel uploads to background server from network, is directly downloaded to further according to being actually needed in local document, is easy to financial counting, knot Calculate.
It is preferred that, subscribe terminal 302, driver terminal 303 or GC group connector 304 and be additionally operable to limousine dispatching device 301 Data are sent, any data transfer between the two is realized by limousine dispatching device 301;The data transmitted include word One or more in information, voice messaging, pictorial information, video information.
It is preferred that, when the data transmitted are voice messaging, the limousine dispatching device 301 can be used for:Receive The voice messaging that terminal 302, driver terminal 303 or GC group connector 304 are sent is subscribed, voice messaging is converted into text information, Any transmission for carrying out text information between the two in terminal 302, driver terminal 303 and GC group connector 304 is subscribed.
It is preferred that, the limousine dispatching device 301, which can be used for receiving, subscribes the template data that terminal 302 is sent, root According to template data, ATL is set;Subscribe terminal 302, driver terminal 303 or GC group connector 304 and can be used for receiving user to mould The selection instruction of template data in plate storehouse, using template data in terminal 302, driver terminal 303 and GC group connector 304 is subscribed Arbitrarily communication function is completed between the two.
It is preferred that, in the embodiment of the present invention, limousine scheduling system can also include client terminal, for being adjusted to limousine Spend the send feedback information of device 301.In addition, GC group connector 304 may also be used for sending feedback letter to limousine dispatching device 301 Breath.The embodiment of the present invention is not limited feedback information, it is preferred that it can include score information, text information, pictorial information In one or more.
The embodiment of the present invention to subscribe terminal 302 do not limit, it is preferred that it is described reservation terminal 302 can include mobile phone, One or more in tablet personal computer, computer.
The embodiment of the present invention is not limited driver terminal 303, it is preferred that the driver terminal 303 can for mobile phone or Tablet personal computer.
The embodiment of the present invention is not limited GC group connector 304, it is preferred that the GC group connector 304 can for mobile phone or Tablet personal computer.
It should be noted that in the case where not conflicting, the embodiment in the present invention and the feature in embodiment can phases Mutually combination.Although present invention has been a certain degree of description, it will be apparent that, do not departing from the bar of the spirit and scope of the present invention Under part, the appropriate change of each condition can be carried out.It is appreciated that the invention is not restricted to the embodiment, and be attributed to right and want The scope asked, it includes the equivalent substitution of each factor.

Claims (10)

1. a kind of limousine dispatching method, it is characterised in that including:
Receiving step, receives and subscribes a plurality of sequence information that terminal is sent;The sequence information includes O/No., time and believed Breath, location information, customer information;
Scheduling steps, inquiry matches with every sequence information respectively driver and vehicle, obtain every sequence information corresponding Multiple matching results, are every Order splitting driver and vehicle, it is determined that believing with the one-to-one a plurality of scheduling of a plurality of sequence information Breath, the schedule information includes O/No., temporal information, location information, customer information, driver information and information of vehicles;Or Person, inquiry matches with every sequence information respectively driver and vehicle obtain the corresponding multiple matching knots of every sequence information Really, every sequence information is sent to multiple driver terminals corresponding with above-mentioned multiple matching results, it is whole further according to multiple drivers The time of received orders at end, gives the order most fast corresponding driver of driver terminal, it is determined that corresponding with the sequence information by the Order splitting Schedule information, driver information and information of vehicles in the schedule information are the order most fast corresponding driver information of driver terminal And information of vehicles;
Scheduling pushes step, and every schedule information is pushed into driver terminal corresponding with the schedule information and GC group connector;
Order verification step, receives the order confirmation that driver terminal is sent;If be not received by the given time with The order confirmation that the corresponding driver terminal of certain schedule information is sent, then perform scheduling steps for the order and scheduling pushed away again Step is sent, until receiving the order confirmation that driver terminal corresponding with all schedule informations is sent;
Prostitution verification step, receives the prostitution confirmation that driver terminal or GC group connector are sent;
Positioning pushes step, obtains vehicle location information by location equipment, vehicle location information is pushed into GC group connector;
Protocol reminds step, is represented when receiving the prostitution confirmation that driver terminal or the first GC group connector are sent to second Terminal pushes protocol prompting message;When vehicle location information and the distance of location information are less than predetermined distance threshold to the second generation Meter terminal pushes protocol prompting message;The protocol prompting message includes customer information and information of vehicles.
2. limousine dispatching method according to claim 1, it is characterised in that the protocol prompting message is believed for voice Breath.
3. limousine dispatching method according to claim 1 or 2, it is characterised in that after the order verification step, also wrap Include:
Driver reminds step, and according to temporal information, driver's prompting message is pushed to driver terminal.
4. limousine dispatching method according to claim 1 or 2, it is characterised in that after the order verification step, also wrap Include:
Data transmission step, receives and subscribes the data that terminal, driver terminal or GC group connector are sent, and is subscribing terminal, driver's end Arbitrarily carry out data transmission between the two in end and GC group connector;The data transmitted include text information, voice messaging, picture One or more in information, video information.
5. limousine dispatching method according to claim 4, it is characterised in that when the data transmitted are voice messaging When, the data transmission step is:
Receive and subscribe the voice messaging that terminal, driver terminal or GC group connector are sent, voice messaging is converted into text information, Subscribe any transmission for carrying out text information between the two in terminal, driver terminal and GC group connector.
6. limousine dispatching method according to claim 4, it is characterised in that before the data transmission step, in addition to:
Template-setup step, receives and subscribes the template data that terminal is sent, ATL is set according to template data;
The data transmission step is:
The selection instruction for subscribing terminal, driver terminal or GC group connector to template data in ATL is received, terminal, department is being subscribed Any transmission for carrying out template data between the two in machine terminal or GC group connector.
7. a kind of limousine dispatching device, it is characterised in that including:
Receiving module, a plurality of sequence information that terminal is sent is subscribed for receiving;The sequence information includes O/No., time Information, location information, customer information;
Scheduler module, for inquiring about the driver matched with every sequence information and vehicle respectively, obtains every sequence information pair The multiple matching results answered, are every Order splitting driver and vehicle, it is determined that with a plurality of sequence information is one-to-one a plurality of adjusts Information is spent, the schedule information includes O/No., temporal information, location information, customer information, driver information and vehicle letter Breath;Or, inquiry matches with every sequence information respectively driver and vehicle obtain every sequence information corresponding multiple With result, every sequence information is sent to multiple driver terminals corresponding with above-mentioned multiple matching results, further according to multiple departments The time of received orders of machine terminal, the order most fast corresponding driver of driver terminal is given by the Order splitting, it is determined that with the sequence information Driver information and information of vehicles in corresponding schedule information, the schedule information are the order most fast corresponding driver of driver terminal Information and information of vehicles;
Pushing module is dispatched, for every schedule information to be pushed into driver terminal corresponding with the schedule information and represented eventually End;
Order confirms module, the order confirmation for receiving driver terminal transmission;If do not received in the given time The order confirmation sent to driver terminal corresponding with certain schedule information, then perform scheduling steps and tune again for the order Degree pushes step, until receiving the order confirmation that driver terminal corresponding with all schedule informations is sent;
Receive lodgers and confirm module, for receiving the prostitution confirmation that driver terminal or GC group connector are sent;
Pushing module is positioned, for obtaining vehicle location information by location equipment, vehicle location information is pushed to and represented eventually End;
Protocol prompting module, for when receiving the prostitution confirmation that driver terminal or the first GC group connector are sent to second GC group connector pushes protocol prompting message;When vehicle location information and the distance of location information are less than predetermined distance threshold to the Two GC group connectors push protocol prompting message;The protocol prompting message includes customer information and information of vehicles.
8. limousine dispatching device according to claim 7, it is characterised in that also include:
Data transmission module, the data that terminal, driver terminal or GC group connector are sent are subscribed for receiving, and are subscribing terminal, department Arbitrarily carry out data transmission between the two in machine terminal and GC group connector;The data transmitted include text information, voice messaging, One or more in pictorial information, video information.
9. a kind of limousine dispatches system, it is characterised in that including:
Limousine dispatching device described in claim 7 or 8;
Terminal is subscribed, for sending a plurality of sequence information to limousine dispatching device;
Driver terminal, the schedule information for receiving the transmission of limousine dispatching device;Receive ordering for limousine dispatching device transmission Single information simultaneously carries out order;Order confirmation and prostitution confirmation are sent to limousine dispatching device;
GC group connector, schedule information and protocol prompting message for receiving the transmission of limousine dispatching device;Dispatched to limousine Device sends prostitution confirmation;
Location equipment, for obtaining vehicle location information, and is sent to limousine dispatching device.
10. limousine according to claim 9 dispatches system, it is characterised in that also including background server, the protocol Car dispatching device is additionally operable to according to sequence information, schedule information and prostitution confirmation, is generated business record and is uploaded to backstage Server.
CN201710232950.0A 2017-04-11 2017-04-11 Limousine dispatching method, apparatus and system Pending CN107092971A (en)

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